TOPCO

H0041

1

29 158

(vigor)(dedication)

(absorption) SchaufeliSalanovaGonzalez-Rom Bakker (2002)

Kanungo1982

Demerouti et. al.2001

Schaufeli & Bakker2004

Jones and Harter 2004

Salanove, Agut, & Peiro2005

Rich, Lepine, & Crawford2010

OCBBabcock-Roberson and Strickland2010

2

SchaufeliSalanovaGonzalez-Rom Bakker (2002)

(work engagement)

Schaufeli, W.B., Bakker, A.B., & Salanova, M. (2006)

2010 8

2013.10

Society for Human Resource

Management

1. 2. 3. 4.

5.

2002 Schaufeli et al.Schaufeli & Bakker

2004

Barsade2002

Babin & Boles1996

Gagnon & Michael2004

George Zhou(2007)

Wu & Hu(2009)

2011

3

Kahn1990

personal engagement

Kahn

Maslach et al.2001

MBI-GS

Maslach Energy

InvolvementEfficacy

May et al.2004 Kahn

Macey et al.2009

Schaufeli et al.

Vigordedicationdedication

2014

Bennett & Bell2004

Hewitt2007

4

Sloma, 1980 1.2.

3.4.

5.(Carroll & Schneier, 1982)

Robbins, 1990 Sorber1993

1.

2.3.4.

(Effciency)( Effectiveness) (2001)

Carmeli Josman2006

Schaufeli & Bakker

2004

2011 9 447

Christopher Rice, President & CEO, BlessingWhite2007

Gallup, Inc. 1935

2013 2012 140

192 49 34

H1

5

Kottke

& Sharfinski1988

Lynch et al.1999Eisenberger et al.2002

Gagnon & Michael2004

Halbesleben2006

Amabile & Kramer 2007

Wayne et. al. 1997

Hay Group (2002)

Gagnon & Michael2004

2007

H2

Contractor & Eisenberg, 1990

6

...

Carley & Kaufer, 1993

Erickson, 1988

Andersen & Guerrero,1998

Neumann & Strack(2000)

KellyBarsade2001

(Schwarz, 2002)

Barsade2002

Anderson, Keltner John (2003)(emotional convergence)

George Zhou(2007)

Wu &

Hu(2009)

KellyBarsade2001

Fredrickson2001

Barsade2002

Carmeli Josman2006

Hewitt2007

7

H3

H4

1

H1

H2

H3

H4

H3

H4

H1

H2

8

300

5

100 50

50

G1 G2

A B1 B2 B 30

1. ?

2. ??

3. ?

4. ?

?

Schaufeli, Bakker & Salanova (2006)

Utrecht Work Engagement Scale(UWES)9

9

1.

2.

Best & Stapleton (2005)

Farh, J. L., & Cheng, B. S.(1997)Likert

101 11 38

215 215 15

200 93

102 4 200

174 6

158 29

1

1 N158

20 29 43 27.2 27.2

30 39 102 64.6 91.8

40 13 8.2 100

60 38 38

98 62 100

1 13 8.2 8.2

2 3 41 25.9 34.2

4 6 52 32.9 67.1

7 52 32.9 100

1 17 10.8 10.8

1 5 73 46.2 57

5 10 51 32.2 89.2

10 17 10.8 100

4-1-2 29

3 12 5

2

10

r = .231, P.01

r = .176, P.05

r = .162, P.05r = .316, P.01

r = .395, P.01

r = .213, P.01

r = .322, P

.01

2

1 2 3 4 5 6 7 8 9

1. a 32.27 4.74 ()

2. b 1.62 0.49 .078 3. a 3.85 1.86 .020 .002 4. c 2.91 0.96 .609** .237** .066 5. a 5.10 4.31 .488** .202* .145 .521**

6. d 4.69 0.50 .010 .014 .063 -.082 -.014 ()

7. 5.00 1.03 .064 -.054 .084 .083 .037 .140 (0.88)

8. e 4.77 0.88 .231** -.119 -.036 .162* -.013 .213** .322** (0.94)

9. 3.99 0.86 .092 .065 .176* .316** .395** -.105 .053 .126 (0.88)

(a)

(b) 12

(c) 11 223 346 47

(d)

(e)

(f) *P.05**P.01

(g) ( ) Cronbachs

RwgICC(1) ICC(2)

11

Rwg 0.7 ICC(1) 0.05 0.20 3

RwgICC(1) ICC(2)

Rwg 0.7

(Klein & Kozlowski, 2000) 0.7

Bliese(2000) ICC(1) 0.05~020 ICC(1) 0.2

James(1982) I CC(2) 0.6

ICC(2) 0.6

3

Rwg 0.9 0.7

ICC(1) 0.2 0.2

ICC(2) 0.6 0.6

4

M1 M2 M3 M4 M5

4.80 *** 4.80 *** 4.83 *** 4.02 *** 4.05 ***

b 0.04 * 0.03 * 0.03 * -0.03 -0.04 *

c -0.21 -0.20 -0.14 -0.10 -0.10

b -0.02 -0.04 -0.04 0.02 0.02

d 0.17 * 0.16 * 0.14 * 0.25 *** 0.21 *

b -0.03 * -0.03 * -0.03 * 0.08 ** 0.08 **

e 0.53 *** 1.26 ***

0.22 ** 1.12 ***

-0.21 **

f 0.12

2 0.49 0.40 0.31 0.23 0.20

00 0.19**

0.13* 0.22 0.15

* 0.11

Deviance 397.75 378.10 367.68 333.81 323.89

(a) N158 (b) (c) 12 (d) 11 223 346 47 (e)

(f) (g) p.1p*.05p**.01p***.001

HLM 4

1 4

12

5

=0.12, P.1

2

=0.22, P.01

=0.53, P.001

3=-0.21,

P.01

2

HLM 3

2

5

5

H1

13

H2

H3

H4

1:1G1G2B1B2A1A2 30

6

6

G1 V V V V V V V G2 V V V V V V V B1 V V V V V B2 V V V A1 V V V V V V V V A2 V V V V V V

5-1-2

A1

14

SOP

7

G1 V V V V

G2 V V V

B1 V V V

B2 V V V V V

A1 V V

A2 V V V V V

A2

2011

Hewitt20071.

2. 3. 4.

5.2012

15

Schaufeli &

Bakker2004

George

Zhou(2007)

Wayne et. al.1997

Barsade2002Wu & Hu(2009)

16

38 29

30

17

...

Sy et al., 2005

2001 2014HR

2014-01-15 2012

2007 1998SPSS 2011

2002 2012

20132012

http://itriexpress.blogspot.tw/2013/10/2012.html

2013

2013 1997

2011 447 2005 2013 2006

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