THE COACH AS A LEADER, THE LEADER AS A COACH

WITH BETTINA PICKERING

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Experience / Background

▪ Production Engineer in Germany

▪ 13 years as a global management consultant for people and culture change

▪ 5 years as director of my own consulting, training and coaching business (www.aronagh.com)

Qualifications

▪ Life & Executive Coach Diploma

▪ NLP Master Practitioner & Trainer

▪ MA in applied Coaching

▪ Energetic NLP

▪ Clean Language & Symbolic Modelling

▪ Leadership Embodiment & Somatic Intelligence

▪ Psychosensory Techniques & Principles (Psy-Tap)

▪ Hypnosis Mastery

▪ Teacher for a medical, martial and health Qi Gong

Additional information

• Transformative Coach & Mentor

• Leadership trainer

• Behavioural Change Consultant

• Qi Gong teacher

BETTINA PICKERING - BIO

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CONTENTS▪ Key qualities that great coaches and leaders have in

common

▪ Exploring 3 core coaching/leadership qualities with practical examples

▪ how do you know you have got them

▪ what impact they have on you, your coaching/leadership effectiveness and your client

▪ how you can keep honing these qualities, and become even better at what you do

▪ Self-leadership and how you can use coaching to lead yourself

SHARED LEADER & COACH QUALITIES

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LEADERSHIP IN THE UK

Leadership is the biggest talent problem

in the UK for 86% of organisations

Source: Deloitte’s Human Capital Trends Survey 2015

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WEAK LEADERSHIP COMES AT A COST

£4.1 billion per year

…. and that is in

staff turnover

ONLY!

Source: CIPD

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KEY REASONS

1. Capability gap between leadership culture & employee culture

2. Lack of investment into continuous learning for current leaders

3. Planning for leadership for potential leaders

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OVER TO YOU

Question: What does ‘leader’ mean to you?

Please type your answer in the question box.

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5 LEADERSHIP QUALITIES THAT LEAD TO PROFOUND IMPACT

Source: Bass & Aviolo

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POLL

Question: Do you believe these 5 qualities are shared between leaders and coaches?

▪ Yes

▪ No

Please put your reason for our vote into the question box.

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KEY COACH QUALITIES

The top seven:

▪ Authenticity

▪ Presence

▪ Empathy (this includes care)

▪ Emotional Intelligence

▪ Unconditionality

▪ Holding Space

▪ Client empowerment

MA survey of 30 coaches globally, 2014-2015

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KEY COACH QUALITIES

The top seven:

▪ Authenticity

▪ Presence

▪ Empathy (this includes care)

▪ Emotional Intelligence

▪ Unconditionality

▪ Holding Space

▪ Client empowerment

MA survey of 30 coaches globally, 2014-2015

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2 MAIN ROLES OF A COACH

1. To facilitate client self-awareness and self-learning

2. To facilitate change towards an outcome

Sources: O’Connor & Langes; Zeus & Skiffington

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ROLES OF A LEADER VS ROLE OF A COACH

Roles of a Leader

1. To clearly lay out a vision & strategy

2. They lead the way

3. To facilitate followers to achieve results

Roles of a Coach

1. To facilitate client self-awareness and self-learning

2. To facilitate change towards an outcome

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TOP 6 21ST CENTURY LEADERSHIP QUALITIES

1. Manage change before circumstances force their hand

2. See opportunity in everything

3. Innovates & learns rapidly

4. Have everyone’s best interests at heart

5. Inspires and motivates others through their own passion & commitment

6. Focus on the individual’s strengths not just results

Source: Forbes: 6 characteristics of 21st century leaders; Kosmos – Journal for Global Transformation: Contemporary leaders of courage and compassion

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WE NEED A RANGE OF QUALITIES TO FULFIL OUR ROLE AS A COACH

7 Coach Qualities • Authenticity• Presence• Empathy (this includes

care)• Emotional Intelligence• Unconditionality• Holding Space• Client empowerment

Role of the coach1. To facilitate client self-awareness & self-learning

Role of the coach2. To facilitate change towards an outcome

21st Century Leadership qualities• Have everyone’s best

interests at heart• Inspires and motivates

others through their own passion & commitment

• Focus on the individual’s strengths not just results

21 Century Leadership qualities• Manage change before

circumstances force their hand

• See opportunity in everything

• Innovates & learns rapidly

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COACHES ARE LEADERS

We lead our clients

▪ Through a process

▪ To self-awareness

▪ To learning

▪ Through or around obstacles

▪ To different perspectives

▪ ……

We lead ourselves

▪ To become even better coaches

▪ To self-awareness

▪ Through our own challenges

▪ ……

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OVER TO YOU

What’s your view?

Put your comments into the question box.

3 CORE COACHING/LEADERSHIP QUALITIES

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QUALITY 1: AUTHENTICITY

“Who you are is how you coach”

Edna Murdoch

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OVER TO YOU

Question: What does this quote mean to you?

“Who you are is how you coach” Edna Murdoch

Put your answer into the question box.

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GO THERE FIRST!

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POLL

Question: Do you agree with the Go there first principle?

▪ Yes

▪ No

Please put your reason for your choice into the question box.

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PRACTICE WHAT YOU PREACH

How do coaches go there first?

▪ Are using their own tools / techniques for their own self-care

▪ Address their own issues proactively

▪ Continuous learning & professional development

▪ Have their own coaches and mentors

▪ Have some form of supervision

Sources: Bettina Pickering’s MA in applied Coaching Survey of 30 coaches globally, 2014 – 2015; Bluckert, 2006

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▪ Intention

▪ Focus

▪ Groundedness

QUALITY 2: PRESENCE

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EXAMPLES FROM MA COACHING SURVEY

▪ Take time before the session to clear their mind ready for their client

▪ Use presence based exercises regularly to get to become more present to themselves

▪ During the session, allow soft focus to be present to the client and oneself

▪ After the session, clear anything from the session and work on whatever was triggered by the client (if applicable)

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QUALITY 3: EMPATHY (CARE)

1. Cognitive empathy

2. Emotional empathy

3. Compassionate empathy

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EXAMPLES FROM MA COACHING SURVEY

▪ Validating

▪ Normalising

▪ Storytelling

▪ Sharing from own life (within reason)

▪ Checking ecology

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OVER TO YOU

What are your examples?

…Authenticity, Presence, Empathy…

Please share your examples in the question box.

SELF-LEADERSHIP AND HOW YOU CAN USE COACHING TO LEAD

YOURSELF

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WHAT IS SELF-LEADERSHIP

Self leadership as having a developed sense of

▪ who you are,

▪ what you can do,

▪ where you are going coupled with

▪ the ability to influence your communication, emotions and behaviour on the way to getting there

Source: Bryan, Kazan, 2012 – Self-Leadership

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A SUGGESTED PROCESS

Focus: Pick one coaching quality

Decide: What does it mean to you?

Discover: Where are you now?

Commit: One action for your next client session

Develop: How do you want to be?

QUESTIONS?

COMMENTS?

SOMETHING TO SHARE?

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THANK YOU

To get in touch with me:

Web: www.bettinapickering.com

E-mail: bettina@bettinapickering.com

FB: www.facebook.com/bettinapickeringauthor

Twitter: @Bettina_Author

As a thank you for attending I have a gift for you:

www.bettinapickering.com/resources/gifts