co located with online & e-learning summit 2016 · enhancing performance and engagement through...

T: +61 2 9229 1000 F: +61 2 9223 2622 E: [email protected] W: www.studentretention.com.au

Date: 21 - 22 June, 2016 } Venue: The Pullman Albert Park, Melbourne, Vic

Research & Developed by:

Enhancing Performance and Engagement through Learning Analytics, Early Intervention Strategies and Innovative Teaching Methods


Top Reasons to Attend:20+ expert speaker panel from top universitiesand institutes including Monash University, Swinburne University of Technology, Curtin University and many more

Pre conference workshops on: Proactive Engagement Strategies based on the Outcomes of Learning & Retention Analytics, Utilizing Learning Analytics to Build on Existing Framework and Best Practise Implementation Strategies for Improved Student Support and Retention and more

Key sessions on various topics including: Learning analytics, student experience and engagement with case studies from top Australian universities

Co located with Online & E Learning Summit 2016 featuring 40+ expert speakers with a focus on addressing the learner experience through digital and mobile technology

Co Located with

Online &e-LearningSummit 2016

Book before 15th April 2016 and save up to AUD $1,100

CO-LOCATED WITH ONLINE & ELEARNING 2016:

Featured Speakers

Professor Darrell EvansVice-Provost(Learning and Teaching), Monash University

Professor Kay SouterAssociate Dean (Learning & Teaching), Australian Catholic University

Professor Glen BatesPro Vice-Chancellor (Student Advancement), Swinburne University

Nicole RyanLead Student Engagement - transmedia, Curtin University

Professor Richard JohnDean for Teaching & Learning, Griffith University

Online learning is becoming a massive driver of change in the way tertiary institutions attract and retain prospective and existing students. Enhancing the learner experience by developing interactive online and digital content has become a primary focus for universities.

The summit will address best practice learning techniques, strategies to overcome limited funding and resources, and T&L methods to meet student demands for flexible learning.

Among the 45+ leading industry speakers will be: • Professor Sara de Freitas, Pro Vice Chancellor (Learning and

Teaching),Murdoch University• Pauline Farrell, Director, Education Leadership and Student

Experience, Swinburne University of Technology• Professor Philippa Levy, Pro Vice Chancellor, Student Learning,

University of Adelaide

More speakers on page 2...


Dear Colleagues,

Australia is currently going through a higher education boom and with the high number of enrolments; the dropout rates at Australian universities have hit their highest level in eight years. The national average attrition rate for first year students reached 14.84 precent in 2013, highest since 2005.

Student Retention & Success strategies are crucial when addressing the concerns in the higher education industry and for creating a whole of institute framework to support student engagement, retention and success.

With that in mind, Student Retention & Success 2016 aims to address these challenges and gain insights through interactive sessions, case studies and panel discussions. A few highlighted sessions being:

} Case Study: Stepping Up Student Success: Monash College’s Initiative for Improving Student Success and Retention

} Case Study: Embedding Retention Strategies at Swinburne University for Improving Overall Student Advancement, Experience and Employability

} Proactive Engagement Strategies based on the Outcomes of Learning & Retention Analytics

Make the most of this opportunity to hear from your peers and industry experts on how to improve student retention and success at your institute.

I look forward to seeing you in June.

Kind Regards,Buddhini EkanayakeConference Director

WELCOME & CONFIRMED SPEAKERS

} Head of Student Retention/ Success} Head of Teaching & Learning} Head of Learning & Teaching Support } Head of Support Services } Head of Student Engagement

Who you will meet:

Dr Robert NelsonAssociate Director Student Experience, Monash University

Karen DemirtelAssociate Director - Business Diploma, Monash College

Deanna ColemanDirector International and Student Engagement, Lincoln Connect

Dr Marion IgarashiDirector Teaching & Learning Innovation, QUT Graduate School of Business

Richard JohnDean for Teaching & Learning, Griffith University

Associate Professor David GibsonDirector Learning Futures, Curtin University

Suzane VassalloCore First Year Coordinator (Health Programs), La Trobe University

Dr Robert WhannellLecturer School of Education, University of New England

Dr Paula KellyResearch Fellow Melbourne Centre for the Study of Higher Education, University of Melbourne

Lila KemloManager Student Learning Support, RMIT Business

A/Prof Deborah WestDirector- Office of Learning and Teaching, Charles Darwin University

Kathleen O'BrienLearning Consultant Team Leader, Monash College

Abhishek AwasthiStudent Engagement Officer, La Trobe University

Dr Jaclyn BroadbentCourse Coordinator - School of Psychology, Deakin University

Dr FrancineGarlin, Director of Undergraduate Programs, STaRS Coordinator (Business), Western Sydney University

Dr Kay LipsonDirector of Strategy, Online Education Services


Matthew WillisHead of Student Engagement, Open Colleges

Fernando PadroDirector (Learning and Teaching Support), University of Southern Queensland

Professor Darrell EvansVice-Provost (Learning and Teaching), Monash University

Professor Glen BatesPro Vice-Chancellor (Student Advancement), Swinburne University

Professor Kay SouterAssociate Dean (Learning & Teaching), Australian Catholic University


PRE-CONFERENCE WORKSHOPSMonday, 20 June 2016

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P A Proactive Engagement Strategies based on the Outcomes of Learning

& Retention Analytics

AEngagement and retention is essentially about the full student experience, and the enthusiasm for learning and retention analytics for assessing and implementing proactive strategies is on the rise.

In this interactive workshop Nicole Ryan and David Gibson, part of the initiative to transform the Curtin student experience, will discuss the importance of developing KPI measurements in a data mining project, overall communication strategy, and student engagement and retention both through curricular and co curricular activities.

• Analysing the whole student life cycle from prospective students to alumni• Proactive engagement and communication strategies• Student based communication channels• Understanding at-risk behaviour through learning analytics – combination of ten databases with over 87.5 million

bits of data [70k students x 1250 characteristics] over a 7 year period

Facilitators:Associate Professor David GibsonDirector Learning Futures, Curtin University


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P B Centralising Core Support Facilities Through out the Institute for Providing

Customer Centric Support

BRetention and student success is a critical issue to all institutes, and one that requires coordination across the wider institute.

This workshop offers insights into the benefit of centralising core support facilities and outlines the importance of provider customer centric support to students. Accessible support which is provided at the right time for high risk students as well as high performing students will impact on retention and success.

• Gain effective techniques for bringing the voice of the students into the support model• Multi-departmental commitment and collaboration to the student retention support strategy• Creating a customer centric support network across the departments and the university

Facilitators:TBC

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P C Utilizing Learning Analytics to Build on Existing Framework and Best Practise

Implementation Strategies for Improved Student Support and Retention

CIn this workshop, Professor Glen Bates will draw upon examples from Swinburne University to provide participants with insights on how to best implement support strategies based on learning analytic interpretations. Professor Bates will elaborate on how to apply learning analytics to your student support services in order to streamline services to fit within the institute’s current framework.

• Strategies for designing, improving and streamlining student support services to align with the institute’s wider strategy

• Importance of building accessible online resources for students• A real understanding of how to interpret learning analytics to identify the critical intervention points

Facilitator:Professor Glen BatesPro Vice-Chancellor (Student Advancement), Swinburne University


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DIn this workshop, A/Professor Deborah West explores an institutional framework for the implementation and development of learning analytics across an institution. Having led a National Project on Learning Analytics A/Professor West will draw upon relevant examples which relate directly to student retention and discuss how best to line up the plan, infrastructure and policy to maximize investment in learning analytics.

Participants will:• Engage in discussions using a variety of prompts for reflection on institutional development of learning analytics• Explore a framework for the development of learning analytics in an institution• Be provided with resources which can be amended/used in their own context to guide discussion on learning

analytics development

Facilitator: A/Prof Deborah WestDirector- Office of Learning and Teaching, Charles Darwin University

Approaching Learning Analytics in the Context of the Institute for Creating Enhanced Supporting Policies

Be more than a name on a business card. Stand out as a sponsor or exhibitor.The Student Retention & Success Summit 2016 provides a unique platform which encourages open conversation with professionals and solution-providers. We take the time to get to know our customer so that we can help you navigate through the audience to find the best matches in terms of needs and buying power.

Student Retention & Success 2016 is a must-attend event for businesses which have a service or solution that would bring benefit to an audience of senior executives leading the student retention and engagement strategies in their universities.

To find out more about the outstanding sponsorship and exhibition opportunities available at the Summit 2016 contact us on +61 2 9229 1050 or [email protected]


CONFERENCE DAY 1Tuesday, 21 June 2016

08:30 Coffee & Registration

09:00 Conference Opening – Remarks from the Conference Chairperson

09:10 Personalising the Student Experience within the Curtin Community to Reduce Attrition Rates and Enhance Overall Engagement

Curtin University has been involved in implementing various holistic student engagement initiatives and are now starting to realise the benefits of these programs. In this session, Nicole Ryan will be discussing some of the strategies Curtin has implemented in order to create a sense of belonging and inclusivity amongst students.

• Transmedia approach for engaging audiences • Creating an streamlined, student-centric

communications framework across the university • Big data analytics revealing hard data, narrative-

based statistics and retention insights

Nicole Ryan Lead Student Engagement - transmedia, Curtin University

09:50 Stepping Up Student Success: Monash College’s Initiative for Improving Student Success and Retention

Monash College Diplomas, a pathway to Monash University with a 95% international student population, is focused on developing a student centred learning community. In this session, Karen Demirtel and Kathleen O’Brien will outline how the new initiative, Stepping Up, will build upon existing practices (diagnostic testing, teaching international students’ toolkit, embedding developing English language proficiency in course design) to improve student success and retention. Stepping Up will focus on:

• The first trimester experience • Targeted academic intervention strategies • Student motivation • Course and careers advice • Enhancing transition to University

Karen Demirtel Associate Director - Business Diploma, Monash College

Kathleen O'Brien Learning Consultant Team Leader, Monash College

10:30 Speed Networking An effective structured interactive session designed

to help you expand your network through one-on-one focused conversations.

11:00 Morning Tea

11:30 Innovative Teaching Techniques for Improved Student Engagement in Large Classroom Environments

Jaclyn Broadbent is a senior lecturer in the School of Psychology at Deakin University, responsible for a class of 1600 students, and has introduced an interesting teaching space to overcome the problem of scale and increase engagement. In this session Dr Jaclyn

will discuss the challenges associated with engaging students early on and maintaining engagement levels through out the course.

• Using intelligent agents to asses engagement levels • Innovative methods of feedback on assessment • Importance of engagement for retaining high risk

students

Dr Jaclyn Broadbent Course Coordinator - School of Psychology, Deakin University

12:50 Meeting the Needs of Online Students through Customer Centric Support Service Units

Unlike the traditional undergraduate student who is studying full-time on campus, online students are usually studying part-time whilst they juggle the demands of life, work and family. For these students support services must be timely and accessible. Online Education Services (OES) has developed such a student support model for Swinburne Online, which they are harnessing and applying as part of a wider retention approach. In this session Dr Kay Lipson, will discuss

• The challenges and expectations of an online student • The OES student support strategy • The technology foot print we use to support a

customer focus

Dr Kay Lipson Director of Strategy, Online Education Services

13:30 Lunch Break

14:30 Understanding Student Expectations for Developing a New Perspective for the 21st Century Student Experience

To effectively manage and ultimately enhance student experience, higher education institutions must understand who students are and what they expect from higher education. Students have changed in the 21st century and in order to adapt institutions need to develop new ways of gaining insights into the experiences of their students. Expanded data sources and new analytical approaches for understanding the undergraduate student experience are emerging and signal new opportunities and challenges for institutions. This session will present the outcomes of a national study into the student experience led by The University of Melbourne. In particular, the session will consider how institutions can build capacity for improving student success

• By exploring new concepts for understanding Australia’s higher education students

• Identifying new data sources and approaches for measuring the student experience

Dr Paula Kelly Research Fellow Melbourne Centre for the Study of

Higher Education, University of Melbourne

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15:10 Multi-Channel Retention for an Engaging Education Experience for Students

In this session, Professor Kay Souter outlines various initiatives aside from the wider whole of university approach strategies such as contacting high-risk students and peer assisted learning. With access to a great deal more data today, it’s important to asses why students do what they do and obtain genuine feedback.

• Student welfare as primary • Importance of staff-student contact • Interest in and respect for the student view

Professor Kay Souter Associate Dean (Learning & Teaching), Australian Catholic University

15:50 Afternoon Tea

16:30 Individualising Student Success at Monash University for Empowering Students

Monash University doesn’t have a one-size fits all definition of student success. That’s because we recognise all students are different. Instead we want to encourage our students to develop their own distinct definition and to remember that this will evolve over the course. In this interactive session, Professor Darrell Evans and Associate Professor Robert Nelson will facilitate discussions around what student success can mean for different students and how best to enable them to develop, recognize, and articulate their own success. The session will focus on

• Enabling students to set themselves up for success at university through effective orientation and an emphasis on learning how to learn

• Encouraging students to explore the idea of individual success and empowering all students to reach their potential

Professor Darrell Evans Vice-Provost (Learning and Teaching), Monash University

Professor Robert Nelson Associate Director Student Experience, Monash University

17:10 Identity Theory as a Theoretical Framework to Understand Attrition for Transitioning University Students

There has been extensive research done with a view to explaining the challenges involved in the transition into tertiary study and the factors associated with student attrition. This paper consolidates the author's research in relation to the transition of students into tertiary bridging programs and undergraduate university study and presents an alternative approach to the use of objective conditions, such as financial challenges and first-in-family status, in explaining the attrition phenomenon.

• Identity theory is used as the basis to develop a theoretical framework that will assist educators working in these areas to engage more fully with and assist students to develop the academic and scholarly identity necessary to sustain appropriate and effective academic behaviours during educational transitions.

Dr Robert Whannell Lecturer School of Education, University of New England

17:50 Ethical and Legal Implications Around Big Data & Learning Analytics- Ultimate Ownership of Data

Learning analytics is one of the hottest trends in higher education, and rightly so. Learning analytics uses data about students and their activities to help institutions understand and improve educational processes, and provide better support and ultimately reduce attrition rates. There is also a concern that any data set, no matter how comprehensive, cannot take in to account other issues, such as interpersonal ones. This panel discussion will facilitate an in depth conversation on ethical and legal implications around learning analytics.

• Who in the institution decides what data is collected and used for analytics?

• What data does the institution own and what is owned by the student?

• To what extent should students be given details of the algorithms used for learning analytics and the metrics and labels that are created?

• Does a student have the right to opt out of data collection and analysis of their learning activities?

18:30 Conference Closing – Remarks from the Conference Chairperson

18:40 Networking Drinks

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CONFERENCE DAY 2Wednesday, 22 June 2016

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08:30 Coffee & Registration

09:00 Conference Opening – Remarks from the Conference Chairperson

09:10 Embedding Retention Strategies at Swinburne University to Improve Overall Student Advancement, Experience and Employability

Swinburne University has a strong focus on student experience and in turn have been implementing innovative strategies to engage and support students. The university has been embedding initiatives for developing academic, numeracy and learning skills and various other online platforms tailored to provide key employability skills. Professor Glen Bates, will discuss the outcomes and the challenges faced with these various initiatives.

• Importance of building more online resources for students

• Strategies for embedding academic skills in the curriculum

• On line Swinburne Academic Literacy Needs assessment (SALNA)

• MyLEAD (Leadership in Engagement and Academic Development) developed to increase motivation, well-being and academic skills

• Swinburne Emerging Leaders program developed to enhance employability

• The role of Academic Development Advisors

Professor Glen Bates Pro Vice-Chancellor (Student Advancement),

Swinburne University

09:50 Aspects Challenging Retention in a Large Foundation First Year Health Sciences Program

In this session, Dr Suzane Vassallo will provide a case study outlining some challenges faced by students undertaking a large (>2000 enrolment) foundation core curriculum in First Year Health Sciences. The Core curriculum was implemented in 2009, and the current teaching format is blended and multicampus in its delivery and multidisciplinary in its design. In the past few years, La Trobe University has implemented many strategies aimed at improving student retention and success. In addition, at a more local level, specific initiatives have been put in place for Health students to support academic success. In relation to a large core first year program undertaken by many disciplines, this session will highlight:

• The operationalisation of University requirements related to student retention

• Factors affecting student retention • Added academic initiatives aimed at increasing

student support and retention

Dr Suzane Vassallo Core First Year Coordinator, College of Science, Health

& Engineering, La Trobe University

11:00 Morning Tea

11:30 Beyond the Individual; What the Data says about Student Retention and Expectations for Certain University Programs

In this session, Professor Richard John will discuss the counter-intuitive findings of the inverse relationship between teaching quality/student experience and student retention rates; he will also explore the strong link between student retention and the ultimate graduate destination. A comprehensive analysis of student retention data across 39 Australian Universities and data from the Australian Graduate Survey, the Graduate Destination Survey, the national Student Experience Survey and internal Griffith University student experience data show that retention depends to a large extent on:

• Where a student studies (both in terms of the specific institution and its location);

• How easy it is to change their place of study; • What program of study (Field of Education) is

undertaken; and • Future job prospects

Richard John Dean for Teaching & Learning, Griffith University

12:10 Western Sydney University’s Intervention Program Using At-Risk Student Indicators

The School of Business at Western Sydney University has a high volume of first year students from a diverse array of backgrounds and pathways. With high enrolments, there is the potential that a proportion of these students could become at risk of poor performance in their first year subjects, which in turn can impact a student’s progression and retention. In this session, Dr Francine elaborates on the systematic approach she has developed with the assistance of the Transition Success Team.

• Developing intervention strategies with clear risk identifiers

• Better understanding student behaviour • Importance of attendance as a predictor for at risk

profiling

Dr Francine Garlin Director of Undergraduate Programs, STaRS Coordinator

(Business), Western Sydney University 12.50 Making Sense of Learning Analytics to Establish a

Holistic Eco-system for Student Development and Support

Learning analytics is not only about the larger picture, but also about taking smaller bits of information in order to create a more accurate and aggregated picture. The University of Southern Queensland has developed an analytics framework to aid decision-making based on Weick’s (1984) notion of ‘small wins’. In this session, Fernando discusses the strategies involved in establishing the analytic eco-system that can assist decision-makers to assess the impacts or contributions of student engagement opportunities on student success as defined by TEQSA risk assessment framework.

Fernando Padro Director (Learning and Teaching Support), University of Southern Queensland


CONFERENCE DAY 2Wednesday, 22 June 2016

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813:50 Lunch Break

14:50 Drawing on Outcomes from the National Project on Higher Education Sectors Experience with Learning Analytics to Understand Student Retention Indicators

Interest in learning analytics has been gaining momentum in recent years across the sector. With the increase in the use of learning management systems and continued concern around attrition rates, university leaders are considering the potential of learning analytics and big data for influencing student engagement, success and retention. In this session, A/Professor Deborah West will draw upon some of the findings of a national project to discuss the potential for learning analytics and how this relates to the institutional context including student demographics, decision making and policies.

Participants will gain an understanding of: • Key considerations for leveraging learning analytics

for student success in an institution • Progress in the sector on learning analytics • The relationship between institutional context and

learning analytics development

A/Prof Deborah West Director- Office of Learning and Teaching, Charles Darwin University

15:30 Student Engagement Initiative Increasing Cross-disciplinary Interaction for Enhanced Student Experience

Both student retention and success are inseparable from Student Engagement and present a range of challenges for the policy makers to education providers. A single program and/or policy is insufficient to ensure that the learners are engaged with their education, continue their studies and be successful. A holistic approach is a must to support and engage student cohorts to address the Student Retention and Success issues. This session is based on a study about Student Engagement initiative by Abhishek Awasthi at La Trobe University’s Bendigo campus and how the cross-disciplinary interaction and a supportive learning environment for all participants enhanced student experience both inside and outside the classroom.

• Explore the complexity of the topic of Student Engagement, Retention and Success, from students’ points of view, and look into the variation in the experiences of individuals.

• Early efforts to understand the complexity of this issue in a regional context as well as what educational institutions need to provide to engage their learners.

• How learner participation, collaboration, commitment, motivation and use of contemporary forms of communication tools and technologies are critical for enriching educational experiences in the diverse learning environments of the twenty-first century.

Abhishek Awasthi Student Engagement Officer, La Trobe University

16:10 RMIT College of Business - Student Success and Retention Programs Targeting Students at Different Times through Student Mentoring for Increased Pass Rates & Retention

In this case study, Lila Kemlo will highlight some of the initiatives RMIT’s College of Business has implemented to increase pass rates within the College and increase retention:

• The Student Learning Adviser Mentors (SLAMs) program, developed more than a decade ago is a sustainable, cost effective and highly successful student academic mentoring program and has become an integral part of the College learning support. The program aims to give students a sense of belonging and a sense of mastery in a safe nurturing environment.

• The Student Success and Retention program uses selected members from the SLAMs team to contact various student cohorts at risk of academic failure at targeted times during the semester, to identify issues, discuss what needs to change in terms of learning behaviour, how to engage with learning material and online learning platforms within the first three weeks of the semester, managing time and developing strategies for self-managed learning, and referring students to both College and University support services

Lila Kemlo Manager Student Learning Support, RMIT Business

16:50 Afternoon Tea

17:20 Improving Post Graduate Retention through Innovative Education at QUT through Executive Education and Emerging Products

In this session Dr Marion Igarashi, discusses the innovative methods implemented at QUT which have brought back impressive student feedback. These initiative include increasing industry participation, peer engagement, mentoring and mindful practices.

• Customizing content to provide unique postgraduate educational products with a radically different strategy to a diverse and professional market

• Inviting industry into the classroom frequently and integrating the industry vision with classroom content. Aligning work integrated learning with industry expectations early in the degree and allowing students to progress with assignments throughout their degree and integrating their outcomes with an industry

• Peer coaching and engagement especially for online courses provides a level of commitment to reduce students’ isolation

Dr Marion Igarashi Director Teaching & Learning Innovation, QUT Graduate School of Business

18:00 Conference Closing – Remarks from the Conference Chairperson

Register Early & Save!

oREGISTER ME for Student Retention & Success PLUS: o Workshops: oA oB oC oD

QUICK and EASY WAYS to REGISTER

FAX +61 2 9223 2622

WEBSITE www.studentretention.com.au

MAIL IQPC, Level 6, 25 Bligh Street, SYDNEY NSW 2000

NOTE: PAYMENT IS DUE WITHIN 7 DAYS FROM REGISTRATION TO SECURE YOUR PLACE. Registrations received without payment or a Government PO will incur a processing fee of $99+GST = $108.90 per registration. Payment prior to the conference is mandatory for attendance. Payment includes lunches, refreshments, a copy of conference presentations via FTP website or workbook and all meeting materials. If payment has not been received two weeks before the conference, a credit card hold will be taken and processed. This card will be refunded once alternate payment has been received.

PRIVACY - YOUR CHOICEAny information provided by you in registering for this conference is being collected by IQPC and will be held in the strictest confidence. It will be added to our database and will be used primarily to provide you with further information about IQPC events and services. By supplying your email address and mobile telephone number you are agreeing to IQPC contacting you by these means to provide you further information about IQPC products and services. From time to time IQPC may share information from our database with other professional organisations (including our event sponsors) to promote similar products and services. Please tick the box below if you do NOT want us to pass on your details.To amend your current details, advise of duplicates or to opt out of further mailings, please contact our Database Integrity Maintenance Department,Level 6, 25 Bligh Street, SYDNEY NSW 2000. Alternatively, email [email protected], call 02 9229 1028 or fax 02 9223 2622.

¨I do not wish to have my details made available to other organisations

IQPC CANCELLATION AND POSTPONEMENT POLICY: FOR DETAILS OF IQPC’S CANCELLATION AND POSTPONEMENT POLICY PLEASE VISIT: www.iqpc.com.au© 2016 IQPC ABN 92 071 142 446 All RIGHTS RESERVED. The format, design, content and arrangementof this brochure constitute a copyright of IQPC. Unauthorised reproduction will be actionable by law.

STANDARDPACKAGES

SUPER EARLY BIRD*Register & pay before

15th April 2016

EXTRA EARLY BIRD*Register & pay before

6th May 2016

EARLY BIRD*Register & pay before

27th May 2016STANDARD PRICE

Conference + 4 WorkshopsSAVE AUD $1,100

$4,399 + GST = $4,838.90SAVE AUD $800

$4,699 + GST = $5,168.90SAVE AUD $400

$5,099 + GST = $5,608.90$5,499 + GST = $6,048.90


$4,099 + GST = $4,508.90SAVE AUD $800

$4,399 + GST = $4,838.90SAVE AUD $400

$4,799+ GST = $5,278.90$5,199 + GST = $5,718.90


$3,699 + GST = $4,068.90SAVE AUD $800

$3,999 + GST = $4,398.90SAVE AUD $300

$4,499 + GST = $4,948.90$4,799 + GST = $5,278.90

Conference + 1 WorkshopSAVE AUD $1,100

$3,299 + GST = $3,628.90SAVE AUD $800

$3,599 + GST = $3,958.90SAVE AUD $300

$4,099 + GST = $4,508.90$4,399 + GST = $4,838.90

Conference OnlySAVE AUD $1,100

$2,599 + GST = $2,858.90SAVE AUD $800

$2,899 + GST = $3,188.90SAVE AUD $300

$3,399 + GST = $3,738.90$3,699 + GST = $4,068.90

¨ Please send me _______ set(s) of AUDIO COMPACT DISCS and PRESENTATIONS CD at $878.90 ($799 plus GST) or $603.90 ($549 plus GST) Presentations CD only

¨ Please keep me informed via email about this and other related events

2 WAYS TO SAVE!

Book early for HUGEEARLY BIRD savings.

Book as a TEAM,save & benefit as a team.

* Payment not made at the time of registration will be subject to a $99 service charge.* All 'Early Bird' discounts require payment at time of registration and before the cut-off date in order to receive any discount.* Discounts do not apply to vendors/solution providers. IQPC reserves the right to determine who is a vendor.* Any discounts offered (including early bird and team discounts) are subject to availability and require payment at the time of registration.* All discount offers cannot be combined with any other offer.

ACCOMMODATION

HOW TO REGISTER

The Pullman Albert Park is the official venue for Student Retention & Success, and we have negotiated special rates for attendees of this event.

To take advantage of these rates, contact the hotel and quote: IQPC or go to www.studentretention.com.au and click on the Venue and Accommodation page for a direct link to rates.

To reserve your place at Student Retention & Success, call IQPC on 02 9229 1000 or email [email protected]. For more information email [email protected]

WHEREThe Pullman Albert Park, Melbourne, Vic

65 Queens Rd, Albert Park VIC 3004, AustraliaPhone:+61 3 9529 4300

WHEN?21 -22 June, 2016

WHERE & WHEN?

TELEPHONE +61 2 9229 1000

EMAIL [email protected]

TEAM DISCOUNTS

IQPC recognises the value of learning in teams. Take advantage of one of these special rates:

�Register a team of 2 to the conference at the same time from the same company and receive a 5% discount

�Register a team of 3 to the conference at the same time from the same company and receive a 10% discount

�Register a team of 4 or more to the conference at the same time from the same company and receive a 15% discount

� Register a team of 6 or more to the conference at the same time from the same company and receive a 20% discount � Register a team of 10 or more to the conference at the same time from the same company and receive a 25% discount

� Ask about multi-event discounts. Call +61 2 9229 1000 for more detailsPlease note: Only one discount applies

• Convert team learning into practical business strategy• An exclusive private meeting & networking space• VIP registration, conference seating and networking support.

To qualify:Register a team of 7 or more delegates to the conference at the standard conference rate**

You receive:• Exclusive full-day use of a private room within the conference venue• Networking support & facilitated introductions from the IQPC team throughout the event• Morning and afternoon refreshments catered• VIP registration & conference room seating Availability – 2 only per event* (Not available for service providers) **(No discounts can be applied)

BOARDROOM TEAM PACKAGE*(P

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Date: 21 -22 June, 2016 Venue: The Pullman Albert Park, Melbourne, Vic

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