cms ecqm strategy: the future of ecqms...cms ecqm strategy: the future of ecqms debbie krauss, nurse...

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Approved for Public Release; Distribution Unlimited. Case Number 18-0579. © 2018, The MITRE Corporation. All Rights Reserved. CMS eCQM Strategy: The Future of eCQMs Debbie Krauss, Nurse Consultant, CMS Sam Sayer, Lead Software Systems Engineer, MITRE March 2018 The MITRE Corporation operates the Centers for Medicare & Medicaid Services (CMS) Alliance to Modernize Healthcare (CAMH), a federally funded research and development center (FFRDC) dedicated to strengthening the nation’s health care system. MITRE operates CAMH in partnership with CMS and the Department of Health and Human Services.

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Page 1: CMS eCQM Strategy: The Future of eCQMs...CMS eCQM Strategy: The Future of eCQMs Debbie Krauss, Nurse Consultant, CMS Sam Sayer, Lead Software Systems Engineer, MITRE March 2018 The

Approved for Public Release; Distribution Unlimited. Case Number 18-0579. © 2018, The MITRE Corporation. All Rights Reserved.

CMS eCQM Strategy: The Future of eCQMs

Debbie Krauss, Nurse Consultant, CMS

Sam Sayer, Lead Software Systems Engineer, MITRE

March 2018

The MITRE Corporation operates the Centers for Medicare & Medicaid Services (CMS) Alliance to

Modernize Healthcare (CAMH), a federally funded research and development center (FFRDC)

dedicated to strengthening the nation’s health care system. MITRE operates CAMH in partnership

with CMS and the Department of Health and Human Services.

Page 2: CMS eCQM Strategy: The Future of eCQMs...CMS eCQM Strategy: The Future of eCQMs Debbie Krauss, Nurse Consultant, CMS Sam Sayer, Lead Software Systems Engineer, MITRE March 2018 The

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Agenda

▪ Welcome and Introductions

▪ Electronic Clinical Quality Measures (eCQM) Strategy Project Background

▪ Stakeholder Feedback Received to Date

▪ Audience Feedback – Gallery Walk

Approved for Public Release; Distribution Unlimited. Case Number 18-0579. © 2018, The MITRE Corporation. All Rights Reserved.

Page 3: CMS eCQM Strategy: The Future of eCQMs...CMS eCQM Strategy: The Future of eCQMs Debbie Krauss, Nurse Consultant, CMS Sam Sayer, Lead Software Systems Engineer, MITRE March 2018 The

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Learning Objectives

▪ Understand the Centers for Medicare & Medicaid Services (CMS) and Office of the National Coordinator for Health Information Technology (ONC) eCQM Strategy project goals

▪ Learn the eCQM development and reporting pain points identified by industry stakeholders

▪ Provide feedback on eCQM lifecycle improvement opportunities

Approved for Public Release; Distribution Unlimited. Case Number 18-0579. © 2018, The MITRE Corporation. All Rights Reserved.

Page 4: CMS eCQM Strategy: The Future of eCQMs...CMS eCQM Strategy: The Future of eCQMs Debbie Krauss, Nurse Consultant, CMS Sam Sayer, Lead Software Systems Engineer, MITRE March 2018 The

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eCQM Strategy Project:

Background

Approved for Public Release; Distribution Unlimited. Case Number 18-0579. © 2018, The MITRE Corporation. All Rights Reserved.

Page 5: CMS eCQM Strategy: The Future of eCQMs...CMS eCQM Strategy: The Future of eCQMs Debbie Krauss, Nurse Consultant, CMS Sam Sayer, Lead Software Systems Engineer, MITRE March 2018 The

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Project Problem Statement

Providers participating in CMS quality and value-based purchasing programs

have shared challenges they experience related to the complexity and high

burden of electronic clinical quality measure (eCQM) implementation, data

capture, and reporting.

Approved for Public Release; Distribution Unlimited. Case Number 18-0579. © 2018, The MITRE Corporation. All Rights Reserved.

Page 6: CMS eCQM Strategy: The Future of eCQMs...CMS eCQM Strategy: The Future of eCQMs Debbie Krauss, Nurse Consultant, CMS Sam Sayer, Lead Software Systems Engineer, MITRE March 2018 The

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Project Scope

Approved for Public Release; Distribution Unlimited. Case Number 18-0579. © 2018, The MITRE Corporation. All Rights Reserved.

▪ eCQM Development

– Starts with developing the eCQM measure concept

– Ends with measure readiness to submit to Measures Under Consideration (MUC) list

▪ eCQM Reporting

– Will review processes and requirements for reporting eCQMs to CMS

– Will review processes related to eCQM clinical implementation and data capture

▪ Tools for Development and Reporting

– Measure Authoring Tool (MAT), https://www.emeasuretool.cms.gov/

– Bonnie (open source eCQM logic testing tool), https://bonnie.healthit.gov/

– Cypress (open source EHR certification testing tool), https://www.healthit.gov/cypress/

– CMS Measures Under Development Inventory (located in CMS Measures Inventory),

https://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/QualityMeasures/CMS-Measures-

Inventory.html

– Pre-submission validation tools

– Other tool(s) innovations

Page 7: CMS eCQM Strategy: The Future of eCQMs...CMS eCQM Strategy: The Future of eCQMs Debbie Krauss, Nurse Consultant, CMS Sam Sayer, Lead Software Systems Engineer, MITRE March 2018 The

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Project Timeline and Activities

October 2017

Project Started

Environmental Scan Completed

November 2017

User-Centered Design Approach

December 2017 -

March 2018

Stakeholder Events

Site Visits

CMS Quality Conference

HIMSS 2018 Conference

April 2018

Final Recommendations Compiled

Approved for Public Release; Distribution Unlimited. Case Number 18-0579. © 2018, The MITRE Corporation. All Rights Reserved.

Page 8: CMS eCQM Strategy: The Future of eCQMs...CMS eCQM Strategy: The Future of eCQMs Debbie Krauss, Nurse Consultant, CMS Sam Sayer, Lead Software Systems Engineer, MITRE March 2018 The

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eCQM Strategy Project:

Stakeholder Feedback Received to Date

Approved for Public Release; Distribution Unlimited. Case Number 18-0579. © 2018, The MITRE Corporation. All Rights Reserved.

Page 9: CMS eCQM Strategy: The Future of eCQMs...CMS eCQM Strategy: The Future of eCQMs Debbie Krauss, Nurse Consultant, CMS Sam Sayer, Lead Software Systems Engineer, MITRE March 2018 The

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eCQM Stakeholder Event

▪ Ensure alignment and demonstrate eCQM value to ease burden

▪ Improve eCQM development processes

− Development and testing

▪ Improve eCQM reporting process

– Implementation – data collection and workflow

– Submission, attribution, and feedback mechanisms

▪ Clarify certification

▪ Focus on communications

Key Topic Themes:

Approved for Public Release; Distribution Unlimited. Case Number 18-0579. © 2018, The MITRE Corporation. All Rights Reserved.

Page 10: CMS eCQM Strategy: The Future of eCQMs...CMS eCQM Strategy: The Future of eCQMs Debbie Krauss, Nurse Consultant, CMS Sam Sayer, Lead Software Systems Engineer, MITRE March 2018 The

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eCQM Strategy Project:

Audience Feedback – Gallery Walk

Approved for Public Release; Distribution Unlimited. Case Number 18-0579. © 2018, The MITRE Corporation. All Rights Reserved.

Page 11: CMS eCQM Strategy: The Future of eCQMs...CMS eCQM Strategy: The Future of eCQMs Debbie Krauss, Nurse Consultant, CMS Sam Sayer, Lead Software Systems Engineer, MITRE March 2018 The

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Gallery Walk

▪ Stations:

Station # Station Name

1 Measure Development

2 Certification and Pre-submission Data Validation Tools

3 Data Element Reporting

4 Hospital Quality Data Submission

5 Communications

6 Patient Attribution for eCQMs

▪ Goal:

– Provide feedback on solutions to address stakeholder-identified eCQM pain points

Approved for Public Release; Distribution Unlimited. Case Number 18-0579. © 2018, The MITRE Corporation. All Rights Reserved.

Page 12: CMS eCQM Strategy: The Future of eCQMs...CMS eCQM Strategy: The Future of eCQMs Debbie Krauss, Nurse Consultant, CMS Sam Sayer, Lead Software Systems Engineer, MITRE March 2018 The

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Journey Map

Journey Map: a tool to visualize the hospital eCQM processes and help identify gaps, moments of frustration/delight, etc., and thus lead to insights for improvement.

Approved for Public Release; Distribution Unlimited. Case Number 18-0579. © 2018, The MITRE Corporation. All Rights Reserved.

Pain Point

ACTIVITY

Description

ACTOR 1ACTOR 2ACTOR 3ACTOR 4

PHASE 1 PHASE 2 PHASE 3 PHASE 4

Pain Point

Pain Point

Pain Point

Pain Point

Pain Point

Pain Point

Pain Point

ACTOR 1ACTOR 2ACTOR 3ACTOR 4

ACTOR 1ACTOR 2ACTOR 3ACTOR 4

ACTOR 1ACTOR 2ACTOR 3ACTOR 4

ACTIVITY

Description

ACTIVITY

Description

ACTIVITY

Description

ACTIVITY

Description

ACTIVITY

Description

ACTIVITY

Description

ACTIVITY

Description

ACTIVITY

description of activity

independent

chronological

burden/pain

ACTORS

Journey Phase

ACTIVITY

Description

ACTIVITY

Description

ACTIVITY

Description

Page 13: CMS eCQM Strategy: The Future of eCQMs...CMS eCQM Strategy: The Future of eCQMs Debbie Krauss, Nurse Consultant, CMS Sam Sayer, Lead Software Systems Engineer, MITRE March 2018 The

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Data Element Reporting

▪ A new approach to eCQM development and reporting informed by site visits

and listening sessions

▪ Concept still in development

▪ Focus on data requirements of eCQMs is to reduce provider and vendor

burden

Approved for Public Release; Distribution Unlimited. Case Number 18-0579. © 2018, The MITRE Corporation. All Rights Reserved.

Page 14: CMS eCQM Strategy: The Future of eCQMs...CMS eCQM Strategy: The Future of eCQMs Debbie Krauss, Nurse Consultant, CMS Sam Sayer, Lead Software Systems Engineer, MITRE March 2018 The

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Data Element Reporting: Background

▪ eCQMs require capture of structured clinical data to enable accurate, repeatable calculation of quality measures

▪ Structured data capture has been cited as a source of provider burden

▪ Workflows vary widely by EHR, and also by configuration, which causes confusion for clinicians on how to capture some data elements

▪ Annual updates require analysis and redesign of workflows for capturing data based on measure logic changes

Approved for Public Release; Distribution Unlimited. Case Number 18-0579. © 2018, The MITRE Corporation. All Rights Reserved.

Page 15: CMS eCQM Strategy: The Future of eCQMs...CMS eCQM Strategy: The Future of eCQMs Debbie Krauss, Nurse Consultant, CMS Sam Sayer, Lead Software Systems Engineer, MITRE March 2018 The

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Data Element Reporting: Principles

▪ Move eCQM calculation out of EHR vendors/systems

– Standardize calculation engines available to vendors and providers

▪ Required data should be:

– Available in current EHR systems

– Clinically valuable

– Widely used across programs

– Simple and efficient to record

▪ Align with existing data standardization efforts

– CMS Long Term Support Service (LTSS) Data Element Library

– ONC Common Clinical Data Set (CCDS)

– US Core Data Initiative (USCPI)

– CMS Common Clinical Data Elements (CCDE) Pilot

Approved for Public Release; Distribution Unlimited. Case Number 18-0579. © 2018, The MITRE Corporation. All Rights Reserved.

Page 16: CMS eCQM Strategy: The Future of eCQMs...CMS eCQM Strategy: The Future of eCQMs Debbie Krauss, Nurse Consultant, CMS Sam Sayer, Lead Software Systems Engineer, MITRE March 2018 The

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Follow up

Approved for Public Release; Distribution Unlimited. Case Number 18-0579. © 2018, The MITRE Corporation. All Rights Reserved.

To download a copy of this presentation, visit:

https://health.mitre.org/himss18

Data Interoperability to Reduce Clinician Burden

Follow us on social media: @MITREhealth

Page 17: CMS eCQM Strategy: The Future of eCQMs...CMS eCQM Strategy: The Future of eCQMs Debbie Krauss, Nurse Consultant, CMS Sam Sayer, Lead Software Systems Engineer, MITRE March 2018 The

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Debbie [email protected]

&

Sam [email protected]

Thank You!

Approved for Public Release; Distribution Unlimited. Case Number 18-0579. © 2018, The MITRE Corporation. All Rights Reserved.

Page 18: CMS eCQM Strategy: The Future of eCQMs...CMS eCQM Strategy: The Future of eCQMs Debbie Krauss, Nurse Consultant, CMS Sam Sayer, Lead Software Systems Engineer, MITRE March 2018 The

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Gallery Walk

▪ Stations:

Station # Station Name

1 Measure Development

2 Certification and Pre-submission Data Validation Tools

3 Data Element Reporting

4 Hospital Quality Data Submission

5 Communications

6 Patient Attribution for eCQMs

▪ Instructions:

Please proceed to a station to provide feedback on one or more of the following solutions to reduce the burden of eCQMs.

Approved for Public Release; Distribution Unlimited. Case Number 18-0579. © 2018, The MITRE Corporation. All Rights Reserved.