cmom annual report fy2017 - abcwua purpose ... closed circuit television (cctv) ... 1. the water...
TRANSCRIPT
CMOM ANNUAL REPORT FY2017
Page 1 of 22
Contents Capacity, Management, Operations and Maintenance (CMOM) Plan Overview ......................................... 2
Report Purpose ......................................................................................................................................... 2
Permit Requirements ................................................................................................................................ 2
CMOM Program Self-Assessment ............................................................................................................. 3
FOG Policy ..................................................................................................................................................... 3
FOG Enforcement...................................................................................................................................... 4
SSO Analyses ................................................................................................................................................. 4
Permit Requirements ................................................................................................................................ 4
SSO Study Team ........................................................................................................................................ 4
Causes & Mitigations ................................................................................................................................ 6
SSO Tabulation & Analysis ........................................................................................................................ 7
Volume Spilled and Recovered ................................................................................................................. 9
Actions Implemented and On-Going Programs .......................................................................................... 10
General .................................................................................................................................................... 10
FOG Policy Implementation: ................................................................................................................... 10
Overflow Emergency Response Plan (OERP) .......................................................................................... 11
Force Main Inspection Program .............................................................................................................. 12
Closed Circuit Television (CCTV) ............................................................................................................. 12
Cleaning Program Goal ........................................................................................................................... 13
Root Foaming .......................................................................................................................................... 15
Generator Plan ........................................................................................................................................ 15
Odor Complaints ..................................................................................................................................... 15
Identified Gaps in the Water Authority Processes with Recommendation to Close .................................. 18
Prohibited Discharges, i.e., SSOs ............................................................................................................. 18
Formalize SSO Follow-Up Involving Administrative Assessments or Equivalent .................................... 18
Appendices .................................................................................................................................................. 19
Appendix 1 Sanitary Sewer Overflow Analysis Table ........................................................................ 20
Appendix 2 Sanitary Sewer Overflow Volume Captured Analysis Table ........................................... 21
Appendix 3 Overflow Emergency Response Plan (OERP) ................................................................. 22
Page 2 of 22
Capacity, Management, Operations and Maintenance (CMOM) Plan Overview In accordance with National Pollutant Discharge Elimination System (NPDES) Permit No.
NM0022250 (Permit), the Albuquerque Bernalillo County Water Utility Authority (Water
Authority) prepared a Capacity, Management, Operations and Maintenance (CMOM) Plan with
Emphasis on the Fats, Oils and Grease (FOG) Policy. The effective date of the Water
Authority’s permit is October 1, 2012.
The CMOM Plan consists of the following documents:
1. FOG Policy
2. CMOM Annual Report
3. CMOM Program Self-Assessment
The FY2017 CMOM Annual Report follows previous FY2013-16 reports. The four previous
reports, as well as the most recent, can be accessed at
http://www.abcwua.org/Sewer_System.aspx.
Report Purpose As indicated by its name, the CMOM Annual Report will be reissued to describe CMOM
activities in the previous fiscal year (July 1 to June 30). This CMOM Annual Report covers July
1, 2016 to June 30, 2017. The CMOM Annual Report provides summary descriptions of CMOM
activities (past and planned) and is intended to be a communication tool. The report is intended
for Water Authority staff, regulatory authorities, customers, and the general public.
In order to match calendar year reporting typically utilized in communications with the US EPA,
the Water Authority will provide future reports for the January 1 through December 31
timeframe. The next report will for CY2017.
Permit Requirements The Water Authority discharges to the Rio Grande under authority of NPDES Permit No.
NM0022250 (Permit). Under this Permit, the Water Authority operates the Southside Water
Reclamation Plant (SWRP) and the Collection System. The following are the Permit
requirements that impact the collection system.
1. The Water Authority must submit a (monthly) Discharge Monitoring Report (DMR)
in tabular form for all overflows. (Part I, Paragraph C.6).
2. The Water Authority must develop a Capacity, Management, Operation and
Maintenance (CMOM) Plan with emphasis on the Fats, Oils and Grease (FOG)
Policy. The FOG Policy will be a re-evaluation of the existing Sewer Use and
Wastewater Control (SCO) Ordinance. The goal of the FOG Policy will be to reduce
Sanitary Sewer Overflows (SSOs). The FOG Policy may address such items as an
inventory of repeat Food Service Establishments (FSE) that cause SSOs and routine
grease trap inspection programs at FSE with increased frequencies for repeat FOG
SSO FSEs. Additional elements of the FOG Policy may be sewer line inspections,
such as video recording and required sewer line cleaning activities if warranted at
repeat sites.
Page 3 of 22
CMOM Program Self-Assessment
EPA states (see http://www.epa.gov/npdes/pubs/cmomselfreview.pdf): “An important
component of a successful CMOM program is to periodically collect information on current
systems and activities and develop a “snapshot-in-time” analysis. From this analysis, the utility
establishes its performance goals and plans its CMOM program activities.” The Water Authority
developed Self-Audits as a part of the FY2013 and FY2014 reports. Because the data provided in
the Self-Audit does not significantly change year-to-year, the next update will coincide with the
CY2018 CMOM Report.
FOG Policy The Water Authority’s FOG Policy is a separate document. The FOG Policy was developed as a
requirement of the NPDES Permit effective on October 1, 2012 and subsequently approved by
the United States Environmental Protection Agency (EPA). The policy was developed to work in
conjunction with the Water Authority Sewer Use and Wastewater Control Ordinance (SUO) and
Enforcement Response Plan (ERP) to reduce the rate of SSOs in the collection system and
decrease FOG loading at the SWRP. The policy describes expectations for FOG dischargers such
as Food Service Establishments (FSEs) and waste haulers, and the steps the Water Authority is
taking to mitigate FOG.
The FOG Policy sets a Water Authority goal of inspecting every FSE at least once every three
years. Details of what is expected of the FSE in terms of Grease Removal System (GRS)
functionality, pumping schedule, maintenance, and recordkeeping are identified. The FOG policy
explains the Water Authority use of the 25% solids and grease rule (25 Percent Rule) to
determine if a GRS is filled to capacity. The policy also contains Best Management Practices
(BMPs) such as scraping plates, using screens, and not using emulsifiers, etc.
Pumper requirements are also covered in the FOG Policy. Full evacuation of a GRS is required
each time pumping occurs. The pumper must leave the FSE documentation in the form of
manifests that contain pertinent information such as date, time, volume pumped, and the
condition of the GRS. The FOG Policy lists the minimum service to be provided by the pumper.
Enforcement of FOG violations and hauled wastewater violations is described in the FOG
Policy. The FOG Policy works in conjunction with the ERP to set administrative assessments for
violations.
The FOG Policy also sets forth the process for identifying new sources of FOG. The Water
Authority Pretreatment Program will update the FOG database on an annual basis. The FOG
Policy sets a goal that the Water Authority will meet with the City of Albuquerque, Bernalillo
County, the Village of Los Ranchos, the Village of Corrales, plumbers, and the New Mexico
Restaurant Association on a semiannual basis to discuss FOG issues.
In developing the FOG Policy, the Water Authority held a meeting with the hauled wastewater
permit holders on July 22, 2013 and a public meeting on July 25, 2013 to discuss the proposed
Policy. The final FOG Policy was submitted to the EPA on September 27, 2013 and updated in
the Pretreatment Program modification documents sent to EPA on June 2, 2014. No comments
from EPA were received regarding either submission, thus indicating approval.
Page 4 of 22
FOG Enforcement In FY2017, the Water Authority Pretreatment Program had 1,812 compliant FSEs out 2,036 FSE
sites for a compliance rate of 89%. 1,350 FSE inspections were conducted with 1,110 passing
and 240 failing. Of the 240 failed inspections, 75 FSEs corrected the deficiencies and called for a
re-inspection within seven (7) days. The remaining 165 FSEs did not take corrective action and
thus were issued Notices of Violation (NOVs) of which 1 was for no GRS, 36 were for non-
functioning GRS, 65 were for GRS needs pumping, and 123 were for missing manifests.
In response to SSOs, 23 FSE inspections were conducted with 6 failing. Within the seven day
grace period, 1 FSE corrected the deficiency. After the seven day grace period, 5 NOVs were
issued. In addition, Water Authority Pretreatment personnel distributed FOG brochures to FSEs,
single-family residences and apartment complexes upstream of the SSOs.
Additionally, the Water Authority’s Public Information Office advanced radio, print and
television public outreach for the purpose of improving the Water Authority’s FOG Policy.
SSO Analyses
Permit Requirements The Permit requires a CMOM Plan with an emphasis on FOG Policy. The Plan goal is to reduce
impacts on the sewer system caused by FOG and the Policy goal is to reduce SSOs. The FOG
Policy states that the Pretreatment Program will investigate all SSOs related to large amounts of
grease. The policy is to take enforcement actions for violations of FOG requirements with
priority on FSEs causing repeat SSOs.
SSO Study Team To meet these requirements, the Water Authority created an SSO Study Team. The Team is
comprised of:
1. Collection Section – Research Analyst (team lead), Gravity Superintendent, Assistant
Superintendent and Closed Circuit Television (CCTV) Supervisor;
2. NPDES Pretreatment –Industrial Pretreatment Engineer and Pollution Prevention
Specialist.
The Mission Statement for the Study Team is: The SSO Study Team will work inter-divisionally
to study, analyze and determine causes of previous SSOs to mitigate future SSOs in the
Collection System.
Page 5 of 22
The Study Team procedure is:
1. Tabulate all 10-40s, 10-42s and 10-48s (see Table 1 for definitions).
2. Ensure all segments responsible for causing 10-42s and 10-48s are televised.
3. The Research Analyst will review and analyze all CCTV inspections to determine
causes (if possible) and document findings.
4. To conduct meetings with the SSO Study Team to review and analyze CCTV that
needs further investigation for resolution.
5. Recommend/implement and document mitigations (if possible) based on analysis.
6. Coordinate with NPDES Pretreatment concerning grease issues discovered during
analysis.
Table 1 Sewer Trouble Definitions
Sewer Trouble Definitions
10-40 Sewer Backup A gravity line blockage that does not result in a spill,
or in the vacuum system, a low vacuum (low vac)
that causes a customer service disruption. Does not
result in an SSO Reportable (10-42) or a Property
Damage (10-48).
10-42 SSO Reportable An overflow of sewage from the system that may
impact surface waters. These are reported to the
EPA and other locally impacted stakeholders.
10-48 Property Damage An overflow of sewage from the system that results
in damage to private property. These are not
reportable under current definitions.
Appendix 1 identifies all 10-42s and 10-48s, and the overflows that resulted in both a 10-42 and
a 10-48. When documenting the number of Sewer Troubles of different types, for example in
Figure 1 and Figure 2, the 10-42 item includes all overflows that may impact surface waters,
including those that also had property damage; the 10-48 item includes overflows that only
resulted in property damage. This prevents double-counting the number of overflow occurrences.
All 10-40s, 42s and -48s were CCTV inspected, although only 10-42s are “reportable”, i.e.,
required to be reported to the EPA, et al. All 10-42s and -48s were then examined by the Study
Team and a Cause and Mitigation were determined.
Page 6 of 22
Table 2 Types of Causes for SSOs
Cause(s) of SSO from DMR
Causes determined from
CCTV
CO - Construction DB - Debris SC - Surcharged
CU-Cause Unknown RK-Rocks SL - Sag in Line
EQ - Equipment
Failure
GR -
Grease IT - Intruding Tap
SGG-Sand, grit or
gravel RT - Roots MH - Manhole
LF - Line Failure
RN -
Rainfall OJ - Offset Joint
V - Vandalism RGS-Rags
RGR - Roots / Grease BP-Burped
Causes & Mitigations The Cause(s) were selected from Table 2 that identifies SSO causes from the DMR and CCTV.
The monthly SSO DMR has a specific list of Causes that are based on system observations made
by an Operator or Supervisor at the site of an SSO. The CCTV data provided to the Study Team
often results in a different, more refined Cause or Causes. Table 3 provides the causes
determined by the Study team for FY2017. (Note: Percentages may not add up to 100%, as they
are rounded to the nearest percent.)
Table 3 Summary of Causes from SSO Study
FY2017 10-42, 10-48 Causes Total % of Total
Burp 3 6%
Construction 4 8%
Cause Unknown 8 16%
Debris 8 16%
Equipment Failure 3 6%
Grease 7 14%
Line Failure 6 12%
Manhole 1 2%
Manhole/Roots 1 2%
Roots 5 10%
Sand, Grit or Gravel 1 2%
Sag in Line 3 6%
Grand Total 50 100%
Page 7 of 22
Mitigations are the steps that the Team identified to prevent a recurrence of an SSO, at least for
the identified Cause. Specific Mitigations are very dependent on the conditions observed from
the CCTV video and report. Table 4 provides a summary of the various Mitigations. The
Mitigations are tracked through completion or implementation. (Note: Percentages may not add
up to 100%, as they are rounded to the nearest percent.)
Table 4 Summary Mitigations from SSO Study
FY2017 10-42, 10-48 Mitigations Total % of Total
No Follow Up Needed 15 30%
Pretreatment Notified 5 10%
Rehab/Replace 15 30%
Short Interval 7 14%
Short Interval/Special Instructions 1 2%
Special Instructions 4 8%
Special Instructions/Short Interval 1 2%
Short Interval/Special Instructions/Pretreatment
Notified
1 2%
Pretreatment Notified/Short Interval 1 2%
Grand Total 50 100%
SSO Tabulation & Analysis Appendix 1 contains a list of every 10-42 and 10-48 event in FY2017. The table columns are
grouped as follows:
1. The type, i.e., 10-42 or -48, is identified on the left. In two cases a single event was both
a 10-42 and a 10-48, as indicated.
2. Next to the right are the data included in the monthly SSO DMRs. It is noted that a
“Reported Cause” is listed. This is typically based on the observations of the Operator
that reported the SSO.
3. Next to the right is data determined by the Study Team:
a. Cause
b. Mitigation
c. If Pretreatment follow-up is necessary
4. To the far right are follow-ups by NPDES Pretreatment
a. FSEs visited
b. Notice of Violation issued
Figure 1 shows the cumulative 10-42s by month for FY2012-17.
Page 8 of 22
Figure 1 Reportable SSOs
The SSO Rate is defined as 100 times the number of SSOs in a year divided by the miles of
sewer in the system. The Water Authority system has a total of approximately 2,414 miles of line
(p. 8 of the Self-Audit). The SSO rate is therefore 4.5, 2.8, 2.5, 2.3, 1.7, and 1.4 for FY2012-17
respectively.
Page 9 of 22
Figure 2 shows the total sewer troubles, i.e. 10-40s, -42s, and -48s by year for FY2012-17. This
graph does not include 10-48s due to “burps” which are not due to a blockage or other failure
resulting in the overflow of sewage. Instead, air displaced during the Vactor jetting cleaning can
under certain circumstances force out the water in the home fixture P-traps, e.g. toilets and sinks.
These sometimes result in claims and are therefore included in the Property Damage totals for
completeness and consistency. The burps for FY2012-17 have been 1, 0, 5, 5, 9, and 3
respectively. The burps are identified in Appendix 1.
Figure 2 Sewer Trouble Comparison
Volume Spilled and Recovered Via the OERP, the Water Authority has implemented a policy of capturing spills and
documenting actions. Appendix 2 provides estimated spill volumes and volumes recovered for
the 34 reported SSOs for FY2017. Of the spill volume estimated not to be recovered, none was
identified as directly reaching the Rio Grande. Two spills (12/6/2016 and 2/10/2017) did reach
the Los Padillas Drain which is operated by the MRGCD. The Los Padillas Drain eventually
discharges to the Rio Grande. The response to these spills, which includes inter-agency
coordination and procedural changes, is further discussed below as a part of “Actions
Implemented and On-Going Programs”. As discussed below, spill recovery for the 12/6/2016
and 2/10/2017 SSOs involved containment and pumped removal of the spill mixed with base
flow in the drain. As a result, per Appendix more volume was removed than spilled although not
all was spilled sewage.
Page 10 of 22
Actions Implemented and On-Going Programs
General Below are gaps that were identified in the FY2016 CMOM Report and were closed in FY2017,
or are on-going programs, or both. In addition to the commitments made in the FY2016 CMOM
Report, the following additional actions were taken to expand the Water Authority’s ability to
operate and maintain the system.
1. Purchase orders have been issued for two new Vactors which will be obtained and put
into service in FY2018.
2. Updated and posted to the public web site the following brochures: “Grease Removal
System Requirements for Food Service Establishments”
(http://www.abcwua.org/uploads/files/Sewer/FSE.pdf ); “Septage Hauler Best
Management Practices”(
http://www.abcwua.org/uploads/files/Sewer/Best_Management_Practices_063017.pdf );
FOG Policy Implementation: FOG Policy is an on-going program. Long-term recommendations were made in the FY2014
CMOM Report. The following are on-going efforts to meet the long-term FY2014
recommendations:
1. Develop a link between the Linko FOG database utilized by NPDES Pretreatment and the
Maximo work order system used by the Collection Section.
2. Continue working on creating a FSE flier in Spanish. The Pretreatment Section, in
conjunction with the Public Information Office, will continue to develop FSE fliers in
languages other than English.
3. Satellite Community agreements require that FSE connections be coordinated with the
Water Authority.
4. The Pretreatment Program continued issuing NOVs for not complying with the record
keeping requirements of the SUO and FOG policy.
5. The Pretreatment Program continued issuing NOVs for not complying with the direct
access provisions of the SUO and FOG policy.
6. The pretreatment Program continued issuing NOVs for non-functioning Grease Removal
Systems.
7. The pretreatment Program continued issuing NOVs for failure to maintain proper
maintenance frequency.
8. The pretreatment Program has been inspecting FSEs at a higher frequency than required
by Fog Policy.
Page 11 of 22
Overflow Emergency Response Plan (OERP) This is an on-going program to update the OERP as required. In FY2017, the following
modifications were made to the OERP:
1. Page 1: Added note to call Dispatch when a sewer problem is encountered. This will help
everyone to know who to call to get quickest service.
2. Page 4:
a. Added additional contact information for COA and AMAFCA.
3. Page 7: Added information on who to call regarding spills that occur at:
a. KAFB.
b. UNM.
4. Page 11:
a. Updated contact information for MRGCD.
b. In the event that a spill reaches the Rio Grande or an MRGCD facility, added calls
to the POI.
c. Requires E. coli testing in the event of an SSO that reaches an MRGCD facility.
The Collection Section is the “owner” of the OERP. The Collection Section creates the
components of the OERP, routes for internal review (specifically including the Compliance
Division), and the completed portions are approved for posting to SharePoint by the Collection
Section Manager. Appendix 3 provides the OERP which was in effect at the end of FY2017.
In accordance with the OERP, the Water Authority coordinated with the MRGCD on two spills
that occurred on 12/6/2016 and 2/10/2017. Both spills impacted the Los Padillas Drain which is
operated by the MRGCD. In each case, staff from the Water Authority and MRGCD met on-site
and discussed means of spill containment and removal. In the event of the 12/6/2016 spill, a
beaver dam had blocked flow at the first culvert downstream. The MRGCD removes these
beaver dams as a typical maintenance but did not do so until the Water Authority completed its
cleanup. In the event of the 2/10/2017 spill, two temporary berms were installed by the MRGCD
downstream to contain any remaining spill. In each case, contained spill mixed with base flow in
the drain was pumped and removed by the Water Authority. In each case, the containment
location and means, i.e. beaver dam and berms, were determined by the MRGCD based on visual
monitoring of the drain flow characteristics in conjunction with the spill.
As a result of these spills, issues were identified with the OERP and addressed as noted above. It
is noted that both spills were caused by the Vacuum Station 63 force main. As a part of a larger
project, this force main has been replaced and realigned and therefore we don’t anticipate that
there will be additional SSOs from this line.
On 3/29/2017, the COA and Water Authority performed a simulated SSO that impacted a COA
storm drain. The process on page 4 of the Overflow Emergency Response Plan (OERP) was
followed. This process worked well and did not need revision. Additional contact names were
provided and added, as noted above.
Page 12 of 22
Force Main Inspection Program This is an on-going program in which the alignment is annually inspected for all force mains and
valves found in field are compared to those in the GIS mapping and this information is stored in
Maximo.
In FY17, two additional items were addressed relative to force main operation and maintenance.
1. In previous inspections, some valves were not found in the field. These not-found valves
were noted in Maximo. Based on these previous inspection, in FY17 five critical valves
were identified, turned over to the construction group which then found these valves and
brought them to grade.
2. In FY17, a pumping test was performed on the parallel 18” and 24” force mains serving
LS24. One at a time, each of the two lines were closed, all flow pumped through the other
line, and flow conditions observed. This verified the force mains could be operated
separately.
Closed Circuit Television (CCTV) This is an on-going program. The following recommendation is made in the FY2013 CMOM
Report: “CCTV inspections of the collection system as follows: 1) Small diameter main lines
less than 15”: In four of five years, televise approximately 5% per year of the small diameter
system. Televise high risk lines based on current Asset Management Plan and subsequent in-
house analysis. 2) Large diameter lines 15” and larger: Every fifth year, televise as much as
possible acknowledging access limitations of the unlined concrete lines 15” and larger.
Anticipated schedule: 3) FY2014-17: 5% of the small diameter each year. 2) FY18: Large
diameter unlined concrete pipe.”
The CCTV program will continue. Anticipated schedule:
1. FY18: Large diameter unlined concrete pipe.
2. FY19: 5% of the small diameter. (Any small diameter inspections accomplished in FY18
will be allocated to meeting the FY17 or FY19 goals.)
3. FY20: 5% of the small diameter.
4. FY21: 5% of the small diameter.
The FY2017 portion of this recommendation is complete. It is currently estimated that that the
system includes 1996 miles of small diameter gravity pipe. Figure 3 provides the CCTV goal for
a ten-year basis and the actual CCTV inspection for the first four years.
Page 13 of 22
Figure 3 Small Diameter Sewer CCTVed vs. Ten-Year Goal
Cleaning Program Goal This is an on-going program. The following recommendation is made in the FY2013 CMOM
Report: “The Water Authority will establish and monitor a goal of cleaning all gravity small
diameter lines every ten years. (This will be accomplished through the existing Sub-Basin
program.) The Water Authority will continue the program of high-frequency maintenance of
known problem locations within the system. (This will be accomplished through the existing
Short Interval program.) The frequency of Short Interval cleaning will vary in accordance with
system performance and risk factors, maintenance history, and the latest maintenance findings.”
The FY2017 portion of this recommendation is complete. In FY2017, the Water Authority
cleaned approximately 286.9 miles under the Sub-Basin program. This is equal to approximately
14.4% of the small diameter system which exceeds the 10% pace implicit in cleaning every ten
years. Likewise, the Short Interval cleaning program was maintained with approximately an
additional 266.6 miles cleaned.
As shown Figure 4 below, the Water Authority is ahead of its goal to clean then entire system
once in ten years through the Sub-Basin program.
Page 14 of 22
The cleaning program continues with the same goals but the focus will shift to lines identified as
previously experiencing sewer trouble. An in-house study performed in FY2017 identified that
lines previously impacted by a 10-40, 10-42, or 10-48 are much more likely to experience a
future 10-42 or 10-48 than the system as a whole. In FY2017 and FY2018, the lines with
previous trouble not caused by burps, contractor negligence, etc. were added to the Short Interval
program. Because the Short Interval program focuses on the lines more likely to cause future
spills, the Water Authority in FY2018 will increase the cleaning of Short Interval lines. The Sub-
Basin program and associated ten-year goal remain in place.
Figure 4 Small Diameter Sewer Cleaned vs. Ten-Year Goal
Page 15 of 22
Root Foaming The following recommendation is made in the FY2013 CMOM Report: “Starting in FY15,
implement a 3-year pilot program. Root foam selected lines that meet the root infested and / or
inaccessibility criteria. Compare effectiveness to mechanical cleaning currently practiced and
provide recommendation.”
The Root Foaming Pilot Project is a three year program. The FY15 and FY16 groups were
foamed in June 2015 and March 2016 respectively. Per vendor recommendations, the FY15
group was retreated in June 2017. This completes the foaming application of the Pilot Project.
An interim inspection of the FY15 treated and control group was performed in FY2016 and was
inconclusive. During FY2017, the FY15 and FY16 lines, both treated and control, were
scheduled for CCTV inspection. During FY2018, this CCTV data will be examined to compare
treated and control pipes.
Generator Plan The following recommendation is made in the FY2016 CMOM Report: “In FY2017, it is
recommended to run a test at two vacuum stations in which power is actually cut and the
portable generators are hooked up.” This recommendation follows the development of an SOP
for portable generators (recommended in the FY2014 CMOM and reported in the FY2015
CMOM) and a simulation of the simultaneous failure of power at Vacuum Stations 67 and 69
(FY2016 CMOM).
On 4/12/2017, the power was shut down at Vacuum Stations 57 and 68 and portable generators
were utilized simultaneously run both stations. This completes the FY2017 recommendation.
In FY2018, it is recommended that a simultaneous power failure be tested at three vacuum
stations. Again, power will be shut down and portable generators will be hooked up and attempt
to run the three stations simultaneously.
Odor Complaints The Water Authority has committed to tabulate odor complaints by month. The EPA considers
odor and corrosion control an issue in collection system O&M, as indicated by the Hydrogen
Sulfide Monitoring and Control (HSMC) section in the CMOM Program Self-Assessment
standard template from the EPA website.
Odor control is a major issue in warm-weather systems such as Albuquerque’s. A high
correlation has been demonstrated between odor complaints and the sewage temperature
(analysis of FY11 & FY12 temperature vs. odor complaint data, r = 0.89, p < 0.02). Odor
complaints are also known as a 10-52. The following graphic shows the odor complaints
received by the Water Authority in FY2012 through FY2017. All odor complaints received are
included in this graphic; however, study has indicated that approximately ¾ of the complaints
received originate in the private and not the public system.
Page 16 of 22
Figure 5 Odor Complaints
Page 17 of 22
The following flow chart describes the process followed by the Water Authority in response to
an odor complaint. This specific process in the immediate response and the follow-up to odor
complaints is due to the importance placed on customer service. Also, the Water Authority has
found that some odor complaints are due to a blockage prior to an overflow; therefore, a quick
response can prevent an SSO.
Figure 6 Odor Complaint Flow Chart
Page 18 of 22
Identified Gaps in the Water Authority Processes with Recommendation to Close In the process of continuous improvement, the Water Authority is committed to identifying and
closing gaps. As discussed above, most of these recommendations are now considered On-Going
programs.
Prohibited Discharges, i.e., SSOs The Water Authority acknowledges that prohibited discharges have occurred and that all
discharges from the sanitary sewer system are prohibited.
Recommendation: The Water Authority will annually examine sewer system performance, set
specific steps for decreasing SSOs and mitigating their impacts, and has a program of continuous
improvement.
Formalize SSO Follow-Up Involving Administrative Assessments or Equivalent
Some SSOs are directly caused by construction contractors or commercial/industrial users. In
many such cases, the Water Authority has taken steps to hold the offending party responsible and
required financial compensation. Cost assessments have been based on direct costs of a particular
blockage, both to immediately respond and for follow-up cleaning and inspection. Costs have
been developed by the Collection Section, or in the case of contractor repairs, by Centralized
Engineering. Dependent of the particulars of the blockage and the offending party, costs may be
assessed and collected by different groups, e.g. Compliance Division or Risk Management.
The intent is to alert the offending party that their company caused identifiable problems in the
sewer system and to do so in a way that causes them to control their operations and staff. In past
instances in which an offending party was explained how their actions resulted in problems in
the sewer system, they have typically been apologetic and have taken steps to prevent a
recurrence.
In FY2018, it is recommended that the Compliance Division develop a Sewer Trouble Invoice
Statement to be utilized, where appropriate, to assess costs for sewer blockages, including those
for which an SSO did not occur.
Page 19 of 22
Appendices
Page 20 of 22
Appendix 1 Sanitary Sewer Overflow Analysis Table
FY2
01
7 O
verf
low
An
alys
is T
able
10-42
10-48
10-42 &10-48
Maximo WO #
Diameter
Maximo Reported
Date
Repeat
Repeat within 1 year
Date of SSO
Time of SSO
Duration (HH:MM)
Location
Estimated Volume
(gallons)
Reported Cause of
Overflow
Observed
Environmental
Impacts
Action Taken
Ultimate Discharge
Location
Volume Recovered
(gallons)
Cause
Mitigation
Pretreatment Follow
Up Requested
FSEs Visited
Notice of Violation
X12106013
12
7/2
8/2
016
NN
7/2
8/2
016
7:2
5 A
MN
A
11813 S
AN
JA
CIN
TO
AV
E
NE
NA
R
GS
NA
CC
PP
NA
C
UR
H
X12125495
88/2
2/2
016
NN
8/2
2/2
016
12:0
0 P
M:4
5835 R
IO A
RR
IBA
AV
E S
E
5
RT
NE
AH
CC
/WD
/CW
WP
ST
2
R
TS
I
X12145297
NA
9/1
5/2
016
YN
9/1
4/2
016
11:0
0 P
MN
A7100 I
SLE
TA
BLV
D S
W N
A
EQ
NA
NA
PP
NA
E
QR
H
X12150354
89/2
3/2
016
NN
9/2
0/2
016
12:0
5 P
MN
A610 A
ZT
EC
RD
NW
NA
B
PN
AN
AP
P N
A
BP
NF
X12163570
12
10/9
/2016
NN
10/9
/2016
11:0
0 A
M0.0
6597
8207 C
EN
TR
AL A
VE
NW
200
RG
SN
EA
HC
C/R
P/H
TH
DS
T
150
DB
PT
YY
X12164404
210/1
2/2
016
NN
10/1
0/2
016
10:0
0 A
M:1
0
LIF
T S
TA
TIO
N 3
82 -
Cham
isa R
idg
e L
ift
Sta
tion -
9500 C
alle
Cham
isa N
W
1
0
LF
NE
AH
WD
PS
T
-
LF
RH
X12165893
12
10/1
2/2
016
NN
10/1
1/2
016
11:2
2 A
M0.0
6111
806 M
AR
TIN
LU
TH
ER
KIN
G A
VE
NE
120
RK
/SG
G/D
BN
EA
HC
C/W
D/H
TH
PS
T
-
DB
NF
X12177692
810/2
8/2
016
NN
10/2
8/2
016
8:2
8 A
M:3
2
Ala
meda B
lvd N
e /
Bars
tow
St
Ne
15
RK
NE
AH
CC
/WD
PS
T
-
CU
NF
X12181202
810/2
8/2
016
NN
10/2
8/2
016
1:0
1 P
MN
A1201 S
TO
VE
R A
VE
SW
NA
B
PN
AN
AP
P N
A
BP
SP
X12178714
810/3
1/2
016
NN
10/2
9/2
016
2:0
0 P
MN
A1001 C
EN
TR
AL A
VE
NE
NA
G
R/R
GS
NA
NA
PP
NA
D
BR
H
X12183867
811/3
/2016
NN
11/3
/2016
9:2
0 A
M:5
0
1944 B
UF
FA
LO
DA
NC
ER
TR
L N
E
5
RG
RN
EA
HC
C/W
D/H
TH
PS
T
-
RT
SP
X12199289
811/2
9/2
016
NN
11/2
5/2
016
9:0
0 A
MN
A1728 F
OO
TH
ILL D
R S
W N
A
RT
NA
CC
PP
NA
C
UN
F
X12200207
811/3
0/2
016
YN
11/3
0/2
016
7:5
0 A
M:2
5
Juan T
abo B
lvd/
Lom
as
Blv
d N
E
5
0
GR
/RG
SN
EA
HC
C/R
P/R
S/W
D/H
TH
PS
T
2
5
GR
PT
X12+
X12203061
812/5
/2016
NN
12/4
/2016
11:2
6 P
M:4
9
1608 B
RO
AD
WA
Y B
LV
D
NE
245
GR
NE
AH
CC
/HT
HS
D
250
GR
SP
/SI
X12203681
612/6
/2016
YN
12/6
/2016
2:0
0 P
M0.8
3333
2301 L
uchett
i R
d S
W &
Los P
adill
as D
rain
SW
8,7
00
LF
NE
AH
CW
/RP
MR
GC
D
5,4
82
LF
RH
X12207619
812/1
1/2
016
YN
12/1
1/2
016
7:0
0 P
M0.0
4861
2304 D
ON
LU
IS R
D S
W
200
GR
/RG
SN
EA
HC
C/C
WW
/RP
/HT
HP
ST
35
DB
SI
X12209828
812/1
4/2
016
YN
12/1
4/2
016
8:2
0 A
MN
A
106 B
RO
AD
WA
Y B
LV
D
SE
NA
G
RN
AC
CP
P N
A
GR
SI/
SP
/PT
X12213249
812/1
9/2
016
NN
12/1
7/2
016
9:3
5 A
M0.0
8681
1912 S
UM
ME
R B
RE
EZ
E
DR
NW
1
7,2
50
GR
NE
AH
CC
/WD
/RP
/HT
HO
1,0
00
CU
NF
X12214692
812/2
1/2
016
NN
12/2
1/2
016
6:3
0 P
M:5
0E
nacta
do a
nd T
ram
way N
E
250
SG
GN
EA
HC
C/W
D/R
S/H
TH
PS
T
8
0
MH
/RT
RH
X12218642
812/2
8/2
016
NN
12/2
9/2
016
12:0
2 P
M:2
23500 C
OO
RS
BLV
D S
W
3
,635
GR
/RG
SN
EA
HC
C/C
WW
/WD
/RP
O
3,6
35
CU
NF
X12219157
812/2
9/2
016
YN
12/2
9/2
016
10:1
5 A
M:5
0709 R
IO A
RR
IBA
AV
E S
E
1
0
GR
NE
AH
CC
/WD
/HT
HP
ST
-
C
OR
H
X12221347
81/2
/2017
NN
1/2
/2017
11:3
0 A
M:3
0
13114 C
ON
ST
ITU
TIO
N
AV
E N
E
500
GR
/RG
SN
EA
HC
C/W
D/R
P/H
TH
PS
T
350
RT
SP
X12230244
81/1
7/2
017
NN
1/1
7/2
017
11:5
8 A
M:3
93901 G
EO
RG
IA S
T N
E
200
RG
SN
EA
HC
C/R
P/C
WW
/HT
HP
ST
40
CU
NF
X12232978
81/2
1/2
017
NN
1/2
1/2
017
1:1
0 P
M:3
0
11441 M
ALA
GU
EN
A L
N
NE
30
CO
/GR
/RG
SN
EA
HC
C/R
S/H
TH
PS
T
-
CU
NF
X12233234
81/2
2/2
017
YY
1/2
2/2
017
1:1
5 P
M0.0
8333
6008 R
IVE
RW
ALK
DR
NW
240
GR
/RG
SN
EA
H
CC
/CW
W/R
P/R
S/W
D
/HT
HP
ST
80
GR
SI
XX
12245245
81/3
0/2
017
YY
1/2
9/2
017
11:4
8 A
M0.0
5694
1122 M
AR
IAN
O T
RL S
W
2
,050
GR
/RG
SN
EA
H
CC
/CW
W/W
D/R
P/H
T
HP
ST
2
00
RT
SI/
SP
X12248084
82/1
/2017
NN
2/1
/2017
10:3
0 A
MN
A
10704 W
OO
DLA
ND
AV
E
NE
NA
B
PN
AC
CP
P N
A
BP
SP
X12250373
15
2/3
/2017
YN
2/2
/2017
2:4
5 P
MN
A109 H
EA
DIN
GLY
AV
E N
W N
A
GR
/RG
SN
AC
CP
P N
A
SL
SI
Typ
eD
MR
SS
O T
eam
Stu
dy
En
forc
em
en
t
Pag
e 1
of
2
FY2
01
7 O
verf
low
An
alys
is T
able
10-42
10-48
10-42 &10-48
Maximo WO #
Diameter
Maximo Reported
Date
Repeat
Repeat within 1 year
Date of SSO
Time of SSO
Duration (HH:MM)
Location
Estimated Volume
(gallons)
Reported Cause of
Overflow
Observed
Environmental
Impacts
Action Taken
Ultimate Discharge
Location
Volume Recovered
(gallons)
Cause
Mitigation
Pretreatment Follow
Up Requested
FSEs Visited
Notice of Violation
Typ
eD
MR
SS
O T
eam
Stu
dy
En
forc
em
en
t
XX
12253531
10
2/7
/2017
NN
2/7
/2017
7:0
4 A
M:4
6541 A
TR
ISC
O D
R N
W
1
,150
CU
NE
AH
CC
/CW
W/W
D/R
S/H
T
HS
D
900
LF
RH
X12254350
82/8
/2017
YN
2/8
/2017
7:1
5 P
M0.0
4167
2336 D
ON
LU
IS R
D S
W
300
GR
NE
AH
CC
/WD
/HT
HY
D
-
SL
SI
X12256131
62/1
0/2
017
NN
2/1
0/2
017
12:0
0 A
M0.6
875
2300 B
EC
K R
D S
W
50,0
00
LF
NE
AH
BR
/CW
W/C
C/W
D/R
PM
RG
CD
156,0
00
LF
RH
X12260488
12
2/1
9/2
017
NN
2/1
8/2
017
2:3
3 P
M0.0
5694
1400 M
ON
TA
NO
RD
NE
8,8
00
GR
/RG
SN
EA
HC
C/W
D/R
S/H
TH
O
-
LF
RH
X12266390
62/2
8/2
017
NN
2/2
4/2
017
11:0
2 A
M:5
8311 C
RO
MW
ELL A
VE
SE
2,0
00
CO
NE
AH
CW
W/W
D/H
TH
SD
2,0
00
CO
RH
X12266513
82/2
8/2
017
NN
2/2
8/2
017
9:0
5 A
M:2
0
11004 W
OO
DLA
ND
AV
E
NE
15
GR
/RG
SN
EA
HC
C/W
D/R
PP
ST
5
R
TS
I
X12272263
83/8
/2017
YN
3/8
/2017
2:2
5 P
M0.0
4167
2924 S
an M
ate
o B
lvd N
e
5
GR
NE
AH
CC
/WD
/HT
HP
ST
1
G
RP
TY
2
X12272766
NA
2/1
9/2
017
NN
2/1
9/2
017
6:1
0 P
MN
A2201 C
ELE
ST
E R
D S
W N
A
DB
NA
CC
PP
NA
D
BN
F
X12271501
NA
2/1
9/2
017
NN
2/1
9/2
017
6:1
2 P
MN
A2205 C
ELE
ST
E R
D S
W N
A
DB
NA
CC
PP
NA
D
BN
F
X12271513
NA
2/2
1/2
017
NN
2/2
1/2
017
10:0
0 A
MN
A2424 M
ALP
AIS
RD
SW
NA
D
BN
AC
CP
P N
A
DB
NF
X12272780
NA
2/2
1/2
017
YN
2/2
1/2
017
5:1
5 P
MN
A1810 M
AR
CE
LIN
O R
D S
W N
A
DB
NA
CC
PP
NA
D
BN
F
X12279387
NA
3/2
0/2
017
YY
3/1
8/2
017
12:4
2 P
MN
A2201 M
ALP
AIS
RD
SW
NA
E
QN
AC
CP
P N
A
EQ
NF
X12283494
83/2
7/2
017
NN
3/2
7/2
017
11:3
0 A
M0.0
4167
251 L
EO
NID
AS
LN
NW
120
CO
/RK
/SG
GN
EA
HC
C/C
WW
/RP
/HT
HP
ST
30
SG
GP
TY
X12289576
44/3
/2017
NN
4/3
/2017
3:5
0 P
M:5
5P
rince &
Dauphin
Rd.
SW
15
EQ
NE
AH
WD
/RP
/RS
/HT
HP
ST
15
EQ
NF
X12290837
84/5
/2017
YN
4/5
/2017
8:2
6 P
MN
A
9700 G
OLF
CO
UR
SE
RD
NW
NA
G
RN
AC
CP
P N
A
GR
PT
/SI
X12299860
84/1
8/2
017
NN
4/1
8/2
017
5:0
0 P
M:3
51400 M
ON
TA
NO
RD
NE
175
CO
/EQ
NE
AH
RP
/WD
/RS
/HT
HP
L
150
CO
RH
X12306212
84/3
0/2
017
NN
4/3
0/2
017
12:0
0 P
M0.1
0417
3311 C
OO
RS
BLV
D S
W
100
GR
NE
AH
CC
/WD
/RP
/RS
/HT
HP
ST
80
GR
PT
4
X12307763
85/2
/2017
NN
5/1
/2017
2:0
0 P
MN
A10805 M
EN
AU
L B
LV
D N
E N
A
CO
NE
AH
CC
PP
NA
C
OR
H
X12315488
12
5/1
0/2
017
NN
5/1
0/2
017
7:2
4 A
M0.0
8333
6800 P
AS
EO
DE
L N
OR
TE
NE
3,0
00
GR
NE
AH
CC
/CW
W/R
S/W
D/H
T
HS
D
2,0
00
CU
NF
X12321103
85/1
8/2
017
NN
5/1
7/2
017
11:1
5 A
M:2
51220 1
ST
ST
NW
25
DB
/RG
SN
EA
HC
C/W
D/R
PP
ST
10
SL
SI
X12324488
85/2
2/2
017
NN
5/2
2/2
017
6:3
4 P
M:2
6
CO
ULS
ON
RD
&
LO
UIS
IAN
A B
LV
D N
E
650
GR
NE
AH
CC
/CW
W/W
D/R
P/R
S/
HT
HS
D
600
MH
RH
X12345136
NA
6/1
6/2
017
NN
6/1
6/2
017
8:3
0 A
M:3
02315 M
AR
KH
AM
RD
SW
20
LF
NE
AH
CC
DS
T
-
LF
RH
Pag
e 2
of
2
Page 21 of 22
Appendix 2 Sanitary Sewer Overflow Volume Captured Analysis Table
Maximo WO
# Date of SSO Location
Volume
(gallons)
Volume
Recovered
(gallons)
Volume
Not
Recovered
%
Recovered
12125495 8/22/2016 835 RIO ARRIBA AVE SE 5 2 3
12163570 10/9/2016 8207 CENTRAL AVE NW 200 150 50
12164404 10/10/2016 LIFT STATION 382 - Chamisa Ridge Lift Station - 9500 Calle Chamisa NW 10 0 10
12165893 10/11/2016 806 MARTIN LUTHER KING AVE NE 120 0 120
12177692 10/28/2016 Alameda Blvd Ne / Barstow St Ne 15 0 15
12183867 11/3/2016 1944 BUFFALO DANCER TRL NE 5 0 5
12200207 11/30/2016 Juan Tabo Blvd/ Lomas Blvd NE 50 25 25
12203061 12/4/2016 1608 BROADWAY BLVD NE 245 250 -5
12203681 12/6/2016 2301 Luchetti Rd SW & Los Padillas Drain SW 8,700 5,482 3,218
12207619 12/11/2016 2304 DON LUIS RD SW 200 35 165
12213249 12/17/2016 1912 SUMMER BREEZE DR NW 17,250 1,000 16,250
12214692 12/21/2016 Enactado and Tramway NE 250 80 170
12218642 12/29/2016 3500 COORS BLVD SW 3,635 3,635 0
12219157 12/29/2016 709 RIO ARRIBA AVE SE 10 0 10
12221347 1/2/2017 13114 CONSTITUTION AVE NE 500 350 150
12230244 1/17/2017 3901 GEORGIA ST NE 200 40 160
12232978 1/21/2017 11441 MALAGUENA LN NE 30 0 30
12233234 1/22/2017 6008 RIVERWALK DR NW 240 80 160
12245245 1/29/2017 1122 MARIANO TRL SW 2,050 200 1,850
12253531 2/7/2017 541 ATRISCO DR NW 1,150 900 250
12254350 2/8/2017 2336 DON LUIS RD SW 300 0 300
12256131 2/10/2017 2300 BECK RD SW 50,000 156,000 -106,000
12260488 2/18/2017 1400 MONTANO RD NE 8,800 0 8,800
12266390 2/24/2017 311 CROMWELL AVE SE 2,000 2,000 0
12266513 2/28/2017 11004 WOODLAND AVE NE 15 5 10
12272263 3/8/2017 2924 San Mateo Blvd Ne 5 1 4
12283494 3/27/2017 251 LEONIDAS LN NW 120 30 90
12289576 4/3/2017 Prince & Dauphin Rd. SW 15 15 0
12299860 4/18/2017 1400 MONTANO RD NE 175 150 25
12306212 4/30/2017 3311 COORS BLVD SW 100 80 20
12315488 5/10/2017 6800 PASEO DEL NORTE NE 3,000 2,000 1,000
12321103 5/17/2017 1220 1ST ST NW 25 10 15
12324488 5/22/2017 COULSON RD & LOUISIANA BLVD NE 650 600 50
12345136 6/16/2017 2315 MARKHAM RD SW 20 0 20
Grand Total 100,090 173,120 -73,030 173%
FY2017 10-42 SPILL VOLUME AND VOLUME RECOVERED
Estimated
Page 22 of 22
Appendix 3 Overflow Emergency Response Plan (OERP)
4-1
4-1
7
Page
1
Ove
rflo
w E
mer
gen
cy R
esp
ons
e P
lan
Alb
uq
uerq
ue
Be
rnal
illo
Co
un
ty W
ate
r U
tilit
y A
uth
ori
ty
Cus
tom
er c
alls
d
ispa
tch
wit
h is
sue
Dis
pat
ch c
olle
cts
dat
a an
d cr
eate
s a
Serv
ice
R
eque
st;
Task
el
evat
ed t
o
supe
rvis
or
Supe
rvis
or c
reat
es a
w
ork
ord
er a
nd
sen
ds
cre
w t
o
loca
tion
. St
atu
s o
f w
ork
ord
er is
u
pdat
ed
to
DIS
PA
TCH
ED
Unb
lock
an
d C
lea
n up
. P
g. 2
Supe
rvis
or r
evie
ws
wor
k o
rder
for
qu
alit
y a
ssur
ance
. St
atu
s o
f w
ork
ord
er is
u
pdat
ed
to C
OM
PLE
TE
AN
D
REA
DY
FOR
RE
VIE
W
Pla
nner
/ S
che
dule
r d
oes
q
ualit
y co
ntr
ol a
nd u
pd
ates
st
atu
s o
f w
ork
ord
er t
o
CO
MP
LETE
Follo
w u
p st
ud
y an
d m
itig
atio
n.
Pg.
6
No
tific
atio
n
pro
cess
.
Pg.
7
Col
lect
ion
Resp
onse
Ale
rt M
edia
. P
g. 1
0
Ap
plie
s o
nly
to
Col
lect
ion
Syst
em
sew
er p
rob
lem
s.
Pri
vate
vs.
p
ublic
SSO
. P
g. 5
Tech
con
firm
s as
set
and
fills
out
req
uire
d in
form
atio
n in
th
e w
ork
ord
er
Spill
to
per
vio
us a
reas
.
Pg.
3
Spill
ent
ered
/
ente
rin
g st
orm
d
rain
co
llect
ion
sy
stem
. P
g. 4
Spill
has
en
tere
d st
orm
p
ump
sta
tion
. P
g. 9
Spill
ent
erin
g W
ate
rway
.P
g. 1
1
No
te: A
ll E
me
rge
ncy
resp
onse
s ar
e in
itia
ted
by a
ca
ll to
Dis
patc
h a
t 84
2-W
ATR
(84
2-92
87).
Ple
ase
call
the
re
firs
t. If
yo
u do
no
t, t
he e
mer
gen
cy
resp
ond
ers
hav
e to
cal
l an
d de
lay
the
resp
onse
4-1
4-1
7
Page
2
Ove
rflo
w E
mer
gen
cy R
esp
ons
e P
lan
Alb
uq
uerq
ue
Be
rnal
illo
Co
un
ty W
ate
r U
tilit
y A
uth
ori
ty
Unb
lock
an
d C
lea
n U
p.
Pg.
1
No
te t
he
tim
e
of d
ispa
tch
an
d
arri
val o
n
scen
e
Inve
stig
ate
the
ca
use
an
d st
op t
he
san
itar
y se
wer
o
verf
low
.
No
te t
he
sta
rt a
nd
st
op t
ime
that
the
ove
rflo
w o
ccu
rred
Is a
dd
itio
nal h
elp
nec
ess
ary
to a
id t
he
clea
n u
p /
rem
edia
tio
n ef
fort
s?
The
Vac
tor
truc
k(s)
sh
ould
be
dis
pat
ched
im
me
diat
ely.
Yes
Det
erm
ine
wh
ethe
r o
verf
low
ha
s en
tere
d
per
vio
us a
rea,
sto
rm
dra
in, d
itch
, can
al, o
r st
orm
pum
p st
atio
n.
Spill
ent
ered
/
ente
rin
g st
orm
d
rain
co
llect
ion
sy
stem
. P
g. 4
Spill
has
ent
ered
a
COA
sto
rm
pum
p st
ati
on.
Pg.
9
Cre
w a
rriv
es o
n s
ite
If e
vid
ence
of
“Ext
rem
e”
FOG
.
Pre
trea
tme
nt
Invo
lvem
ent.
P
g. 8
Ap
ply
HTH
per
SO
P
Rem
ove
spill
fro
m
surf
ace
. R
emov
e an
y so
lids.
Wa
sh
dow
n sp
ill a
rea
and
rem
ove
was
h w
ater
.
Is S
SO c
lear
ly
pub
lic?
Yes
Pri
vate
vs.
P
ublic
SSO
s.
Pg.
5
No
No
Cle
an
Sew
er.
Pg.
5
Spill
to
per
vio
us a
rea.
P
g. 3
Pro
tect
p
ublic
fr
om
are
a.
Spill
has
en
tere
d a
wat
erw
ay.
Pg.
11
4-1
4-1
7
Page
3
Ove
rflo
w E
mer
gen
cy R
esp
ons
e P
lan
Alb
uq
uerq
ue
Be
rnal
illo
Co
un
ty W
ate
r U
tilit
y A
uth
ori
ty
Imm
edia
tely
be
gin
co
llect
ing
spill
wit
h
Vac
tor
tru
ck.
Wh
en S
SO s
top
ped,
ap
ply
was
hw
ater
&
HTH
to
spi
ll ar
ea &
al
low
to
flo
w t
o
per
vio
us a
rea
and
re
mov
e w
ashw
ater
.
Supe
rvis
or o
r Su
peri
nten
dent
to
det
erm
ine
if p
ublic
ac
cess
to
perv
iou
s ar
ea is
a c
once
rn.
Supe
rvis
or o
r Su
peri
nten
dent
to
det
erm
ine
/ re
com
me
nd
rem
edia
tio
n.
Con
sult
wit
h Ch
ief
Engi
nee
r if
requ
ired
.
Yes
Allo
w t
o d
ry.
No
Imp
lem
ent
Rem
edia
tio
n C
ompl
ete.
Pg.
1
Spill
to
per
vio
us
area
. P
g. 2
4-1
4-1
7
Page
4
Ove
rflo
w E
mer
gen
cy R
esp
ons
e P
lan
Alb
uq
uerq
ue
Be
rnal
illo
Co
un
ty W
ate
r U
tilit
y A
uth
ori
ty
Spill
ent
ered
/
ente
rin
g st
orm
d
rain
co
llect
ion
sy
stem
. P
g. 2
Det
erm
ine
how
far
dow
nstr
eam
the
sp
ill h
as r
each
ed.
SSO
Rea
ches
CO
A
stor
m d
rain
.W
ash
wa
ter
to
stre
et a
nd
inle
t.
Ad
d w
ash
wat
er &
rem
ove
at d
own
stre
am m
anho
le.
Rem
ove
imm
edi
ate
ly if
rai
n is
imm
inen
t. If
no
t, r
emov
e n
ext
norm
al w
ork
day
.
Rem
edia
tio
n C
ompl
ete.
P
g. 1
Ass
ist
in c
lean
up
as
req
uest
ed.
If p
oss
ible
, pos
itio
n
2nd V
acto
r to
re
mov
e sp
ill p
rio
r to
re
achi
ng in
let.
No
te:
Pro
cess
sh
ow
n is
fo
r ty
pic
al s
pill
s. S
pill
s th
at a
re n
ot
app
rop
riat
e fo
r V
acto
r re
mo
val m
ay r
eq
uir
e a
jo
int
resp
on
se
wit
h t
he
imp
acte
d M
S4
Pe
rmit
tee
in w
hic
h t
he
sp
ill is
ca
ptu
red
, tre
ated
, an
d d
ete
rmin
ed a
pp
rop
riat
e fo
r re
lea
se.
*If
Jer
ry L
ova
to is
no
t im
me
dia
tely
ava
ilab
le, c
all:
No
lan
Be
nn
ett
: Fi
eld
En
gin
eer
(50
5) 3
01-
69
41H
erm
an
Gab
ald
on
: Su
pe
rin
ten
den
t (5
05)
36
6-8
209
**I
f K
evi
n D
agg
ett
is n
ot
imm
ed
iate
ly a
vaila
ble
, cal
l:
Bry
an W
olf
e:
En
gr. D
iv. M
an
age
r (5
05)
25
0-7
364
Car
l Rin
ken
be
rger
: O
&M
Man
age
r (5
05)
25
0-4
334
Da
nie
l Tap
ia:
O&
M S
up
t (5
05)
22
8-6
874
4-1
4-1
7
Page
5
Ove
rflo
w E
mer
gen
cy R
esp
ons
e P
lan
Alb
uq
uerq
ue
Be
rnal
illo
Co
un
ty W
ate
r U
tilit
y A
uth
ori
ty
Ask
Sup
ervi
sor.
Cle
arl
y Pu
blic
?Ye
s
Cle
arl
y Pr
iva
te?
No
Elev
ate
to
Supe
rint
ende
nt.
No
Res
olv
e if
P
ublic
?Ye
s
Info
rm P
ub
licN
oYe
s
Do
not
clea
n s
ew
er
Dep
end
ing
on
juri
sdic
tio
n,
follo
w u
p w
ith
City
of
Alb
uqu
erq
ue, B
erna
lillo
Co
unty
, V
illa
ge o
f La
s R
anch
os
or N
ME
D (
See
tabl
e fo
r co
ntac
ts)
Cit
y o
f Alb
uq
uerq
ue
Co
de E
nfo
rcem
ent
(50
5) 9
24-
3450
No
te:
The
ide
nti
fied
co
de
en
forc
em
en
t co
nta
cts
will
als
o b
e u
tiliz
ed
to
rep
ort
pri
vate
se
rvic
e
line
s is
sue
s re
sult
ing
in s
ew
age
sp
ills
to p
riva
te o
r p
ub
lic
pro
pe
rty.
Cle
an
Sew
er.
P
g. 2
Rem
edia
tio
n C
ompl
ete.
P
g. 1
Pri
vate
vs.
P
ublic
SSO
s.
Pg.
2
Ber
nalil
lo C
oun
tyN
atur
al R
eso
urce
Se
rvic
esR
evie
w &
Per
mit
tin
g Se
ctio
n(5
05)
31
4-03
75
NM
EDLi
qui
d W
aste
Pro
gram
(50
5) 2
22-
9500
(50
5) 8
27-
1840
Pu
blic
an
d p
riva
te li
ne
s m
ay b
e
dif
fere
nti
ated
on
th
e W
ate
r A
uth
ori
ty G
IS M
app
ing
.
Pri
vate
lin
es
that
may
be
con
fuse
d
wit
h W
ater
Au
tho
rity
ma
ins
sho
uld
b
e id
enti
fie
d t
o t
he
Co
llec
tio
n
Sect
ion
Re
sear
ch A
nal
yst
for
incl
usi
on
in t
he
“Was
te W
ate
r N
on
-A
uth
ori
ty”
lay
er.
For
non
-Au
tho
rity
spi
lls in
th
e Ci
ty li
mit
s, in
ad
diti
on t
o c
allin
g th
e a
ppr
opr
iate
po
rtio
n o
f CO
A
Cod
e En
forc
eme
nt, a
lso
ale
rt:
Kev
in D
agge
tt-
(50
5) 8
03-
8058
For
non
-Au
tho
rity
spi
lls in
th
e Co
unt
y, in
add
itio
n to
cal
ling
Na
tura
l Re
sou
rce
s Se
rvic
es, c
onta
ct H
ugh
O
’Nea
ll at
93
4-27
04. F
or
any
non-
Au
tho
rity
th
at
imp
act
an A
MA
FCA
or
NM
DO
T fa
cilit
y, a
lert
th
e ap
pro
pria
te c
on
tact
list
ed
on p
age
4.
Vill
age
of
Los
Ran
chos
(50
5) 3
44-
6582
Cod
e En
forc
eme
nt o
ffic
e
4-1
4-1
7
Page
6
Ove
rflo
w E
mer
gen
cy R
esp
ons
e P
lan
Alb
uq
uerq
ue
Be
rnal
illo
Co
un
ty W
ate
r U
tilit
y A
uth
ori
ty
Follo
w u
p st
ud
y an
d m
itig
atio
n.
Pg.
1
Res
ear
ch A
nal
yst/
GIS
Inte
rn
cre
ate
s a
follo
w-u
p cl
ean
ing
and
CCTV
wo
rk o
rder
s fo
r gr
avit
y 1
0-4
0s,
-42
s, a
nd
48s.
Sew
er li
ne
is
tele
vise
d.
Res
ear
ch A
nal
yst
com
pile
s m
aps
and
dat
a as
soci
ated
wit
h a
ll u
nstu
died
10
-42
s an
d -
48s
for
SSO
Stu
dy
Team
Mee
tin
g.
Res
ear
ch A
nal
yst
stud
ies
SSO
s.
Ob
vio
us c
ause
?Ye
sN
oSS
O T
eam
exa
min
e/
req
uest
mo
re d
ata/
reso
lve.
Con
sen
sus
cau
se.
Con
sen
sus
mit
igat
ion
.
Con
sen
t Li
stSS
O T
eam
acc
epts
/re
que
sts
furt
her
st
udy
Acc
epte
d C
ause
.A
ccep
ted
Mit
igat
ion
.
Res
ear
ch A
nal
yst
com
pile
s SS
O c
ause
an
d m
itig
atio
n
Mit
igat
ion
Rev
iew
wit
h C
olle
ctio
n
Sect
ion
Ma
nage
r fo
r su
gges
tio
ns
and
appr
ova
l.N
on-
FOG
FOG
Col
lect
ion
Sect
ion
Man
age
r ap
pro
ves
and
ro
ute
s fo
r im
ple
men
tati
on
.*
SSO
Tra
ckin
g T
able
End
of
Pre
trea
tme
nt
invo
lvem
ent.
P
g. 8
Subm
it t
o P
retr
eatm
ent
for
enfo
rcem
ent.
P
g. 8
Com
pile
dat
a in
SSO
A
nal
ysis
Tab
le f
or
incl
usi
on
in C
MO
M
Rep
ort.
Is a
de
fect
id
enti
fied
as
Gra
de
7 o
r 8?
No
Will
it b
e a
ssig
ned
in
-hou
se o
r to
on-
call
con
trac
tor?
*Ye
s
*If t
he
def
ect
is d
ue t
o co
rro
ded
co
ncr
ete,
reh
ab o
f th
e m
anh
ole
to m
anho
le p
ipe
segm
ent
is t
ypic
ally
fo
rwar
ded
dire
ctly
to
C
entr
aliz
ed E
ngin
eer
ing
for
assi
gnm
ent
to a
n O
n-C
all c
ontr
acto
r o
r in
clu
sio
n in
pla
nn
ed r
ehab
pro
ject
. If t
he
def
ect
is in
a V
CP
line
, A
ssis
tant
Su
per
inte
nd
ent/
Gra
vity
Sup
erin
tend
ent/
Con
stru
ctio
n
Supe
rvis
or w
ill m
ake
the
dete
rmin
atio
n.
Cre
ate
Max
imo
W
ork
Ord
er.
In-H
ouse
Forw
ard
to
Cen
tral
ize
d En
gin
eer
ing
and
cop
y C
olle
ctio
n Se
ctio
n M
anag
er,
Gra
vity
Su
peri
nte
nd
ent,
an
d R
esea
rch
An
alys
t.O
n-C
all
4-1
4-1
7
Page
7
Ove
rflo
w E
mer
gen
cy R
esp
ons
e P
lan
Alb
uq
uerq
ue
Be
rnal
illo
Co
un
ty W
ate
r U
tilit
y A
uth
ori
ty
No
tific
atio
n
Pro
cess
. P
g. 1
Spill
fro
m W
UA
Sy
ste
m?
No
Re
port
ing
No
Spill
con
tain
ed in
W
UA
Fac
ility
(e.
g. d
ry
wel
l)?
Yes
Spill
con
tain
ed in
p
riva
te fa
cilit
y (e
.g.
bas
emen
t SS
O)?
No
Yes
O &
M S
up
ervi
sor
Rep
orts
No
Wit
hin
12 h
rs. o
r 24
hrs
. o
f tim
e of
d
isp
atch
not
ifie
d
or
cont
ract
or
verb
ally
rep
ort
s
Ora
l re
port
P
ueb
lo o
f Is
leta
(12
hrs
.)
NM
Env
iro
nmen
t D
ept
. (24
hrs
.)Em
ail
repo
rt
EPA
(24
hrs
.)
Wri
tten
Rep
ort
EP
A
NM
Env
iro
nmen
t D
epa
rtm
ent
P
ueb
lo o
f Is
leta
Wit
hin
5 d
ays
Doc
umen
t bu
t d
o n
ot r
epor
t.
Spill
res
ult
s fr
om
con
trac
tor’
s w
ork
or
con
stru
ctio
n a
ctiv
ity
(Sec
tion
91
1).
Yes
No
Con
trac
tor
verb
ally
re
por
ts t
o co
llect
ion
se
ctio
n Su
peri
nten
dent
or
stan
db
y Su
per
viso
r.
Yes
Con
trac
tor
pro
vid
es
24 h
our
wri
tten
re
por
t.
Ass
ista
nt
Supe
rint
ende
nt
pre
pare
s w
ritt
en
rep
ort.
Fie
ld
Div
isio
n M
anag
er
sign
s.
DM
R C
olle
ctio
n Se
ctio
n S
SOs
Com
plia
nce
Div
isio
nEP
A D
MR
, 15
th o
f th
e m
on
th
Col
lect
ion
Sect
ion
M
anag
er t
o C
OA
&
AM
AFC
A
GW
QB
Re
po
rtin
gP
on
de
d s
ew
age
on
a p
erv
iou
s ar
ea
may
re
qu
ire
add
itio
nal
re
po
rtin
g to
th
e G
rou
nd
Wat
er
Qu
alit
y
Bu
reau
(G
WQ
B).
Cir
cum
stan
ces
pre
sum
ed
to
re
qu
ire
this
re
po
rtin
g w
ill b
e:
1. A
se
wag
e s
pil
l th
at:
a. Is
po
nd
ed
fo
r m
ore
th
an 2
4 h
ou
rs a
nd
,
b. A
t a
de
pth
of
mo
re t
han
12
inch
es
ove
r an
are
a o
f
mo
re t
han
0.1
acr
e.
The
no
rmal
24-
ho
ur
call
to
NM
ED S
urf
ace
Wat
er
is
pre
sum
ed
to
me
et
the
re
qu
ire
me
nt
for
a 24
-ho
ur
no
tifi
cati
on
to
th
e G
WQ
B. T
he
Co
lle
ctio
n S
ect
ion
Man
age
r sh
all b
e n
oti
fie
d a
nd
sh
all b
e r
esp
on
sib
le f
or
pre
par
ing
the
fo
llo
win
g ad
dit
ion
al r
ep
ort
ing:
1. O
ne
we
ek
wri
tte
n r
ep
ort
. Pre
sum
ed
th
e s
ame
as
the
five
day
re
po
rt p
rovi
de
d t
o N
MED
Su
rfac
e W
ate
r.
2. 1
5-d
ay C
orr
ect
ive
Act
ion
Re
po
rt.
For
syst
em
bre
aks
resu
ltin
g in
rel
ease
on
KAFB
: Cal
l K
irtl
and
AFB
Co
mm
and
Post
at
(50
5) 8
46-
3777
wit
hin
12
hou
rs.
For
spill
s o
n t
he U
NM
Mai
n an
d N
orth
Cam
pus
cont
act
the
Wo
rk C
ontr
ol C
ent
er (
M-
-F 7
:00
a.m
. to
4:30
p.m
.) a
t (5
05)
27
7-16
00 a
nd
all o
ther
ti
mes
co
ntac
t th
e C
ampu
s P
olic
e at
(50
5) 2
77-
2241
.
4-1
4-1
7
Page
8
Ove
rflo
w E
mer
gen
cy R
esp
ons
e P
lan
Alb
uq
uerq
ue
Be
rnal
illo
Co
un
ty W
ate
r U
tilit
y A
uth
ori
ty
Supe
rvis
or c
alls
P
retr
eatm
ent
Off
ice
Ass
ista
nt (
289-
3419
)
o
Ad
dres
so
Dat
eo
Tim
eo
Supe
rvis
or N
ame
o
Esti
mat
ed V
olu
me
Is P
2 sp
ec.
avai
lab
le?
Pre
trea
tme
nt
Engi
nee
r In
vest
igat
es
No
P2
spec
. in
vest
igat
esYe
sP
roce
ed t
o SS
O
Loca
tion
Ob
serv
e si
te, f
ill o
ut
form
, tak
e p
ictu
res,
an
d co
llect
sam
ple
if
pos
sib
le
Use
map
pin
g re
sour
ces
to
esta
blis
h up
stre
am
bas
in a
rea
Dev
elo
p li
st o
f FSE
s in
are
a
No
te a
ny
pro
blem
FS
Es.
Vis
it F
SEs
and
ch
eck
GR
Ss a
nd
man
ifes
ts
Is a
FSE
re
spon
sibl
e?
No
Sta
rt E
nfo
rce
men
t P
roce
ssYe
s
Upd
ate
SSO
Tr
acki
ng T
able
. P
g. 6
LIN
KO
Gen
erat
ed
No
tice
of
Vio
lati
on
(NO
V)
Pre
trea
tme
nt
Invo
lvem
ent.
P
g. 2
Subm
it t
o P
retr
eatm
ent
for
enfo
rcem
ent.
P
g. 6
4-1
4-1
7
Page
9
Ove
rflo
w E
mer
gen
cy R
esp
ons
e P
lan
Alb
uq
uerq
ue
Be
rnal
illo
Co
un
ty W
ate
r U
tilit
y A
uth
ori
ty
Shut
dow
n p
umps
Rem
ove
sew
age
wit
h V
acto
r or
pu
mp
to
SA
S
Wa
sh d
ow
n w
et
we
ll an
d re
mo
ve w
ash
w
ate
r
Rem
edia
tio
n C
ompl
ete.
P
g. 1
Spill
has
ent
ered
a
COA
sto
rm
pum
p st
ati
on.
Pg.
2
No
te:
Pro
cess
sh
ow
n is
fo
r ty
pic
al s
pill
s. S
om
e sp
ills
may
req
uir
e a
join
t re
spo
nse
wit
h t
he
Cit
y o
f A
lbu
qu
erq
ue
in w
hic
h t
he
sp
ill is
cap
ture
d, t
reat
ed,
and
de
term
ined
ap
pro
pri
ate
for
rele
ase
.
4-1
4-1
7
Pa
ge 1
0
Ove
rflo
w E
mer
gen
cy R
esp
ons
e P
lan
Alb
uq
uerq
ue
Be
rnal
illo
Co
un
ty W
ate
r U
tilit
y A
uth
ori
ty
For
larg
e or
si
gnif
ican
t sp
ills.
Supe
rint
ende
nt, C
hief
En
gin
eer,
or
Div
isio
n
Man
ager
to
con
tact
Pu
blic
Aff
airs
Man
ager
(P
AM
), D
ave
Mo
rris
, or
Chie
f Ope
rati
ng
Off
icer
(C
OO
), Jo
hn
Sto
mp
. P
rovi
de
req
uir
ed
info
rmat
ion
.
Me
dia
aler
ted
by
PA
M,
CO
O, o
r d
esig
nee
Ale
rt M
edia
. P
g. 1
4-1
4-1
7
Pa
ge 1
1
Ove
rflo
w E
mer
gen
cy R
esp
ons
e P
lan
Alb
uq
uerq
ue
Be
rnal
illo
Co
un
ty W
ate
r U
tilit
y A
uth
ori
ty
Spill
has
en
tere
d a
wat
erw
ay.
Pg.
2
If p
oss
ible
, sto
p t
he
flow
fro
m e
nte
ring
th
e w
ate
rway
an
d
colle
ct w
ast
ew
ater
.
Rea
che
s M
RG
CD
Fa
cilit
y?R
emov
e de
bris
.N
o
Con
tact
(In
seq
uenc
e un
til c
ont
acte
d)
Ja
son
Cas
uga
En
gin
eer
I(5
05)
25
9-10
05 C
ell
Jo
e B
rem
A
lbq
uerq
ue
Div
isio
n M
anag
er(5
05)
24
9-57
80 C
ell
R
ay G
omez
En
gin
eeri
ng S
uper
viso
r (50
5) 2
80-
1093
Cel
l
Joe
Bac
a Eq
uipm
ent
Op
erat
ion
s &
Mai
nten
ance
Sup
ervi
sor
(50
5) 2
49-
5155
Cel
l
Yes
Ass
ist
in
clea
nu
p as
re
que
ste
d.
Pg.
1
Rea
che
s R
io
Gra
nde?
No
No
Yes
Sam
ple
MR
GC
D f
acili
ty f
or
E-co
liu
pstr
eam
an
d do
wns
trea
m o
f SSO
.