closing the loop: profitable product level ad strategies for 2016
TRANSCRIPT
| Confidential. © 2016 HookLogic
Closing the Loop: Profitable Product Level Advertising Strategies
FOLLOWING THE SHOPPER
| Confidential. © 2016 HookLogic
Logistics
• Submit Questions In the Chat Box to the Right
• Session Recording Will Be Sent Next Week
• More Resources In the Handouts Section to the
Right
TODAY’S SPEAKERS
Steve ElsonVP: Retail StrategyHooklogic
Lewis BrannonRetail Search ManagerCPC Strategy
| Confidential. © 2016 HookLogic
OVERVIEW
•Founded in 2007
•Recognized as an Official Google Shopping Partner
•300+ Active Retail Clients
•Top 50 fastest growing company in San Diego 3 years
CLIENTS
About CPC Strategy
SOLUTIONS
• Retail-focused Paid Search (PPC)
• Google Shopping Management
• Shopping Channel Management
• Amazon Sales Acceleration
| Confidential. © 2016 HookLogic
Register for the Event
The 2016 Amazon Virtual SummitAdvanced Strategies for Professional Marketplace Sellers to Drive Growth in 2016
cpcstrategy.com/2016-Amazon-Virtual-Summit
Lewis BrannonRetail Search Manager
✓ 5+ Years of e-commerce search marketing experience✓ Specialization in e-commerce PPC for large brands✓ Google AdWords & Google Analytics qualified professional
Steve ElsonVP: Retail Strategy
✓ Provide strategic account services and guide development of HookLogic’s retail platform
✓ Held senior Account Planning positions at Campbell-Ewald and Digitas✓ Previously served as Co-Director of Marketing Optimization at Beyond Interactive✓ Spearheaded the launch of Beyond Interactive’s Mexico City Office
| Confidential. © 2016 HookLogic
Introducing HookLogic.
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• Centrally managed UI promotes your products to millions of active shoppers across a network of retails sites to grow sales and share.
• Native, CPC ads that click-in to product detail pages
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Introducing HookLogic.
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Reach Shoppers at Massive Scale.
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…and many more!
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Drive Traffic To Your Products.
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The 1st page of search results drives 85% of all product pages ever viewed
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Direct Measurement
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Attribute Sales And Optimize ROI.Proof that your advertising is turning into real sales.
Units Sold
Revenue
Share Shift
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What You’ll Learn Today.Understanding the landscape of product-level advertising
Product Ad Strategies throughout Shopper Journey:
• Proven tactics for targeting & meeting campaign objectives
• Measurement best practices & understanding attribution
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Product Ad Landscape.
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Pre-Shopping Shopping Purchase
Promoted Pins
Shopping
Keep Shopping!(Retargeting)
Dynamic Product Ads
Pre-Purchase
Open Web Retargeting
Shopping
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Mobile Is The Future.
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• Mobile is overtaking desktop browsing and buying, so digital media serving product advertisers should be mobile centric.
• Mobile impacts the entire purchase path. From discovery to research and consideration to purchase.
• Native is the future of mobile. Native advertising is important in desktop, but critical in mobile with smaller screen size.
Source: Criteo’s Q2 State of Mobile Commerce Report
| Confidential. © 2016 HookLogic
Mobile Behavior Everywhere.• Consumers browse and buy anywhere on a mobile phone.
• Cross-device usage is now enormous. Consumer use of multiple devices to make a single purchase makes up 40% of ecommerce transactions1
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Activities Done On A Mobile Phone, By Location47.8%
35.8%
29.3%
12.6%18.1%
10.4%
Researched a Product Purchased a Product
From Home While In A Store From Somewhere Else
Source: Markettree 20151 Criteo’s Q2 State of Mobile Commerce Report
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Product Ads Are Native.Product Ads are seamless and shopper friendly. Shopping sites are focusing on native placements to avoid disrupting transactions.
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Follow The Shopper
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Shopper’s Buying Journey.
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Pre-Shopping Shopping PurchasePre-Purchase
Retargeting
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Pre-Shopping Stage
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Google Search.• Shopping timeline - consider the funnel• Google Shopping’s pivotal, evolving role in reaching this consumer
• Changing Google SERP Landscape for early consideration queries
• Importance of Product/Query and Query/Budget pairing strategies
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HookLogic enables brands to piggyback on retailers’ Google Shopping programs, driving incremental shopping for their products
Brands Can Play Too.
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Targeting Google Pre-Shoppers.
• Strategic Alignment of query type and budget (Shopping & Text)
• Custom product mixes for certain queries (Shopping & Text)
► importance of Product Reviews in GS
• Custom LPO experience for certain queries (Text)
• User experience is key!
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Typical Pre-Shopping Search.
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Pre-Shopping Can be Shopping.
(if done right)• Ugly site, but effective• Gives user what they want• Easy Transition from Pre > Shop
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Pre-Shopping Can be Costly.(if done poorly)
• No customization to the query• Not even sorted by best• Doesn’t Create Good UX - Causes Frustration / Bounce
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Targeting Pinterest Pre-Shoppers.
Pinterest is used for discovery, inspiration and bookmarking
• Only way to drive Pinterest shoppers to your products on retail sites other than your own
• See sales attribution from retail sites
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Targeting Pinterest Pre-Shoppers.
Promoted Pins drive to retail
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Targeting Pinterest Pre-Shoppers.
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| Confidential. © 2016 HookLogic
Targeting Pinterest Pre-Shoppers.
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Importance of Attribution.• Campaign Structure is Key
►Don’t consolidate everything
►Smart nomenclature = smart attribution
►Custom MCF Groupings
• Capturing the impact on retail websites is critical for brands
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Live Q&A.
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Shopping Stage
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Poll Question #1.When it comes to product research, where do you think most people say they start?
A. Search Engines
B. Retail Sites
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Source: Markettree May 2015 Online Shopper BehaviorSample = 600 online shoppers
2/3 of shoppers’ starting point
Retail Sites
1/3 of shoppers’ starting point
Search Engines
Many Start Product Research On Retail Sites.
| Confidential. © 2016 HookLogic
Poll Question #2.How many retail websites on average do you think a shopper visits before making a purchase?
A. 1
B. 2
C. 3
D. 4
E. 5
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Shoppers Visit 3 Websites Per Trip.
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Source: Markettree 2015
Average # of Websites Visited, by Category
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Online Retail Giants.
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● Be where people shop
● Product visibility across channels drives consideration and sales
● Sponsored product placement is native advertising at its best
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HookLogic: Strategic Controls.
Bid Multipliers: Compete differently for who sees your ads and where your ads are shown• Shopper Targets• Placement Types
Keyword Controls: Maximize coverage of relevant searches and support cross-sell and conquest targeting
Cross-Sell Controls: Target shoppers in related categories where you can inspire demand
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Strategy: Drive New Category Consumers.
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• Objective: Grow the category by inspiring relevant consumers to consider a purchase
• Consider Increasing Bids For: ► Cross Sell shoppers► Max Reach shoppers
•Keyword & Category Targeting: Add related product categories and keywords to campaigns, and learn what works.
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Strategy: Conquest.
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• Objective: Grow market share by competing most aggressively for active category shoppers, making sure your products have best possible visibility in locations where consumers are looking at competitive alternatives
• Consider Increasing Bids For: ► In Market shoppers► Browse & Search placement► Product Detail & Cart placement
•Keyword Targeting: Add keywords for competitive product attributes
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Success Measures.• Share of category ad impressions and clicks• Attributed sales and Return-On-Ad-Spend
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Live Q&A.
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Retargeting
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Open Web Retargeting.
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• Follow the shopper across and off our network of retailers
• Accelerate sales via premium ad inventory across thousands of sites
• 100% incremental to retailer’s existing retargeting ads
• Gain SKU-level control
| Confidential. © 2016 HookLogic
Facebook.
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Same concept - reaching shoppers on Facebook
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Pre-Purchase Stage
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Google Shopping.
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Google Shopping.
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Live Q&A.
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| Confidential. © 2016 HookLogic
Product Ad Landscape.
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Pre-Shopping Shopping Purchase
Promoted Pins
Shopping
Keep Shopping!(Retargeting)
Dynamic Product Ads
Pre-Purchase
Open Web Retargeting
Shopping
| Confidential. © 2016 HookLogic
Live Q&A.
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