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    October 13, 1999

    Meeting of theGovernor’s Task Force

    on Procurement

    Assessment

    V 1.0

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    Task Force Ground Rules

    Use open, honest, direct,communication

    Manage agreements (time) Maintain confdentiality

    Maintain a supportive environment

    Be prepared and stay ocused Maintain a proper attitude or

    learning (1% possibility)

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    Today’s Agenda

    Opening

    Agenda !or" to #ate $evie

    &merging $ecommendations

    'urrent tate *uestion +

    rocurement roessionals Advisory -roup $ecommendations .*uestion + ith /ariations rom

    0normation echnology roessionals

    'onstruction2'apital 3utlay roessionals

    -roup !or" to #evelop $ecommendations . *uestion +

    Lunch

    rocurement roessionals anel

    -roup or" on recommendations regarding supplementalre4uirements

    0normation &5change

    Closing

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    Emerging Recommendations

     as" or today6

    $evie the table o emerging

    recommendations7 0dentiy 4uestions and2or issues you have

    ith each recommendation7

    !rite the 4uestion and2or issue on thegreen inde5 card . be sure to put therelated recommendation 8 at the top leto the card . rite none i there is no

    relationship

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    VA Public Procurement ACT(VPPA)

    Services:

    Agencies haveull Authority9

    e5cepttelecommunicati

    ons

    Telecommunications:

    #0 has ull authority or:services;

    Exempt rom VPPA/A &conomic #evelopment artnership

    /A ourism Authority

    Medical 'ollege o /A

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    Five Critical Questions

    How do we promote access to ensure competition is fair andmore broadly dened?

    How do we improve the process, protect openness,accountability and increase eciency?

    'o shoul" e measure outcomes costan" perormance*

    How do we improve communication, education and

    outreach for buyers & sellers to gain eciency? Wheredoes the procurement process begin and end?

    How should we procure technology and how might weuse technology to improve eciency in procurement?

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    Current tate

    !vervie" of current

    #irginia $olicies and

    $ractices affecting

    Question % & Measuring

    !utcomes

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    'Measuring !utcomes( & Current tate

    rocurement Management $evie3bFectives6 'ompliance to determine the e5tent to hich

    /A and # policies and procedures are beingolloed7

    Advice2'onsultation

     o identiy areas o improvement, training needs,

    procedures that can be shared ith other sateagencies, etc7

     o assess perormance to standards o increaseddelegated authority i appropriate7

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      +ESPO,SE - . / 0 1

    +EV%E2

    G G 1H AB +@ ID

    H H 1@ AI +A I?

    B B AI A1 AH +D

    @ @ 1A 1H AI +?

    D D 1? 1D A? ADI I H 1A 1@ A?

    + + @ G 1A 1D

    A A I @ H 1?

    1 1 A + I D

    'Measuring !utcomes( & Current tate

    Calculation of

    Score

    Perormance 3anagement +evie +atingS#stem

    • +a scores o 04 and above suggest the need to ithdra or reduce the agencyCs delegated

    procurement authority7• Scores beteen .- an" /5 indicate the need or a ollo.up visit ithin 1 months o

    receiving the agencyCs response7

    • Scores beteen -0 an" .4 suggest that an annual :progress2status; contact is needed iththe agency, and an accelerated revie may be needed7

    • Scores belo -0 only re4uire revies under the normal three year schedule7

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     Agency RatingsResults include 126 Agencies

    21-36 14-20

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    Procurement Professionals

    Advisory Grou$ Recommendations

    Recommendations relating toQuestion %) 'Measuring

    !utcomes)( ranked *y PPAC

    +ecision Criteria) "ith'current state( analysis,

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    PPAC +ecision Criteria

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    To$ - Recommendations 'Current tate(

    Complaint information

     provided to buyers on a

    requested basis.

    Contract compliance

    monitors for poor

     performance trends.

    #efne proceduresor trac"ing and

    measuringvendor2contractorperormance7

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    To$ - Recommendations 'Current tate(

    Invoke Contract

     Administration

     All continuous or term contracts

    required to have an

    administrator appointed in

    writing.

    VC training includes 1 1!2

    days of contract administration

    training. "his 1#$ people were

    trained. %n place &' years.

    1 day Contract Administration

    class. ($ people trained thisyear. "aught at )*+ and in

    field at agency request. ffered

    last # year.

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    To$ - r comm ndations Curr nt tat

    Establish state-

    wide vendor

    performancetracking

    procedures

    "he complaint system

     provides performance

    trac-ing.

    Vendors are requested to

    respond to the complaints.

     Also, vendors may file

    complaints against agencies

    when they have an issue

    needing resolution.

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    To$ - Recommendations 'Current tate(

    Provide

    appropriately

    trained analyticalstaff mgmt. and

    !I" to track and

    analy#e data.

    "raining programs are

    available but not

    mandatory.

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      Preliminary

      Recommendation 'Current tate(

    #efne proceduresor trac"ing andmeasuring

    vendor2contractorperormance7

     As previously mentioned,

    )*+ operates a trac-ing

    system that records

    unsatisfactory

     performance, i.e., vendor

    complaints. %nformation is

    available upon request.

    P li i

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      Preliminary

      Recommendations 'Current tate(

    &stablish contractadministrationprogram that

    includes acertifcationprogram or allpublic entities7

    he !C" program andcontract administrationtraining previously

    referenced alreadye#ists$

    P li i

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      Preliminary

      Recommendations 'Current tate(

    rovide orappropriatelytrained, analytical

    staE, mgmt, andM0 to trac" andanalyJe data on 0procurement7

    %S has been movingtoward establishing an' rocurement

     (dvisory )roup toevaluate ma*or state+wide contracts$

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    Preliminary

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      Preliminary

      Recommendations 'Current tate(

    'onduct state.idestaKng analysis oLprocurement

    servicesL to ensureappropriateresourcecommitments7

    'onsider staKngand costbenchmar"s ithother states and

    othing li-e this iscurrently underway$.note as- /orce

    0merging1ecommendations2

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    Construction/Ca$ital !utlay

    5ni6ue recommendations

    relating to Question %) related

    to PPAC +ecision Criteria) "ith

    'Current tate( analysis,

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    Recommendation 'Current tate(

    Contractor perormance:  ime o completion /s7 scheduled

    completion

    roFect management coordination oor", trades, etc interace ith 3ner

    *uality o or"manship (especially

    fnishes and e5posed or") !arranty . responsiveness to

    malunctions on arranty items

    roFect closeout . completion o punch.listor" ithin +? days per contract7

    A6E perormance7 &rrors2omissions hich lead to change

    orders  imeliness in meeting design schedule

     imeliness in perorming 'onstructionAdministration activities

    #esign o proFect ithin constructionbudget

    8on"ing compan#

    perormance

    "hese factors can be used in

    the eisting prequalification

     process to determine

    contractor qualification.

    %nstances of contract non

    compliance must be supported

    by written evidence in the

     pro3ect record.

     Agencies evaluate A!/ at

    design 4 construction phases.

    C5 maintains forms for

    future agency review.

    0o central collection of data.

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    Task Force Grou$ 7ork

    +evelo$ recommendations

    to address Question %,

    M i ! t 5 i T k F

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    Measuring !utcomes 5sing Task Force

    +ecision Criteria as Questions

    Were there sucient process options to beable to obtain the best result?

    2as there the right balance beteen cost

    an" value or the en" user* 2as the process open*

    Were the results measurable by feedbac-?

    2as the process it ast an" timel#*

    2as the process ethical an" accountable*

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    +ivide 4nto Four Grou$s

    'ost verses value or the end user

    3pen process

    Oast and timely

    &thical and accountable

    The Task...

    1. Review a PPA! an" other recommen"ations.

    1. Deveop recommen"ations #or $our cate%or$&then...

    '. !onsi"er variations #or Technoo%$ an" !apitauta$ proects an" *oca +overnment.

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    8unch Time

    Revie" PPAC +ata on

    u$$lementalRe6uirements

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    Panel +iscussion

    Procurement !fficialsu$$lemental Re6uirements and other

    to$ics 

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    Guest Panel

    Mi"e Bacile . /A=ottery

    &rma Ba"er . Mary

    !ashington 'ollege Bill 'lar" . -eorge

    Mason University

    Bob Oothergill  eddy Martin . /A

    #ept7 o Agriculture

    =ack Pit#er - City of Ale>andria

    "teve "tyron -

    Chesapeake Public

    "chools

    Ed ?ibbs - 2C,

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    u$$lemental Re6uirements

    The La State3anuals

    Agenc#%nstruction

    s

    +enera Assem,$

    /ecutive0ranch

    D+ DP D0

     A%enc$*ea"ership

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    Procurement Panel To$ics

     he eKciency and eEectivenesschallenges in my organiJation arecreated by 55 % the /A, 55 % #-

    Manuals (as applicable), 55 % myorganiJation7

    BriePy, the types o challenges 0 ace

    are6  here is2is not an eEort currently

    underay in my organiJation to addressthese challenges7

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    Grou$ 7ork

    7hat recommendations

    "ould you make & if any & to

    address su$$lemental

    re6uirements9

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    4nformation E:change

    Outure Meetings . Agenda 3utline6 ,ovember 9:

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    7hen +oes Procurement ;egin and End9

    99

    9

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    Management Conce$ts

    3anagement b#principle;

    3anagement b#process;

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    4nformation E:change

    Outure Meetings . Agenda 3utline6 November 1H $efne $ecommendations to

    date7