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The Wasrag ModelThe Wasrag Model

The Wasrag Model: An improved WASH Program for Delivery and Sustainability

Ron Denham, Chair Bob Wubbena, Vice-Chair Stew Martin, Regional Teams Dave Fox, PPP Teams

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Ron Denham, Wasrag Chair

What do we mean by sustainability in WaSH?

• Delivering water or sanitation service indefinitely—for a lifetime

• Essential elements of sustainability:– technical issues– social factors– financial elements– gender equity and empowerment

Ron Denham

How do we achieve Sustainability?• Ensure appropriate institutional arrangements:

– Water-users committee– Support of local authorities– Encourage the private sector: create employment,

supply chain, training programs

• Community “Ownership”– Commitment to operate and maintain the service– Selecting the technology– Committing to appropriate funding arrangements

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Bob Wubbena, Wasrag Vice Chair,Operations Team Leader

The challenge – and the opportunity• 1 to 2 billion people lack access to safe drinking

water and adequate sanitation

• Up to 50% of WASH projects fail within five years

• The RI/TRF/Wasrag Future Vision “PEP” Program for WASH can change both issues

The Wasrag Model:a three-part program• Regional Teams (RT)

Host and international Rotarians and clubs Organized to provide program planning and oversight

• Program Planning and Performance Teams (PPP)– Rotarians and NGOs serving as "consultants/mentor“ to

Village Leaders

• Wasrag District and Club WASH Support System– Learning from failures and supporting success &

sustainable projects

The Wasrag Model Process

The Wasrag Model Process

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Stew Martin,Regional Teams

Haul Wood … & Boil Water ?

Children drink bad water … and

Adults need water for their souls … and income for a decent life

Best to treat each Project as integral part of a broader, holistic Program:

Project • Vision for community• Adapt to change, Learning• Viable business plan covers Life Cycle• Monitor & measurements• Outcome & Design Evaluation

• Community development• Behavior change• Training, skill development• Capacity building• Microlending• Enterprise, Jobs• Women• NGOs• Local authorities & National program

Integrated Program!

Extend time horizonIntegrate complementaryfunctions & groups

Project - Part of Holistic Program?

Community Contribution, Volunteerism

Examples:• Ask … what is their contribution?• Do all agree - this is their Community Project?• Stake or Ownership Empowerment• Volunteer labor (skilled contractors paid)• Visit families – gather data, explain, get to “Yes”• Organize & assist with Hygiene training• Form or extend a RCC (Rotary Community Corps)• Form or strengthen a Water Committee• Note: Tailor volunteerism to Community & Culture

Water plus… stoves, reforestation,less contamination compost

Diversified business Self-Sufficiency

Water & Sanitation – Collaboration

Regional Team – What it is, what it isn’t …• Group of Rotarians doing WaSH proficiently

• Long-term body guiding District & Clubs

• Members typically serve 3 to 5+ years

• Not a new “structure” or bureaucracy in Rotary

• All-Volunteer: Rotarians & select non-Rotarians

• Supports Clubs, Districts – and PPP Teams

• the Kingpin of Rotary WaSH work in District

• District leaders supportive? (DG, DGE, DGN, DRFC)• Discuss with WaSH Rotarians

– Promote WASH & Wasrag model … willing to build strong Program?

• Hold Organizational Meeting– Regional Conf./”Water Summit”, Assembly, Conference, Institute etc.

• Tell the Stories … show how Rotary can improve• Identify Needy areas (watersheds, large similar areas)

– Check with Government Agencies, NGOs– Make Community Visits– Pair up - observe, listen to leaders, both men and women– Catalog needs, talents, willing to learn/improve/volunteer – start on

assessment

Process to form a Regional TeamAssistance by Wasrag

• Questionnaires: Rotary and WaSH -- Experience, Skills, Background, Availability, Self-funding

• Form the Team … Educate, Imagine, Collaborate … and begin to Plan!

Process to form a Regional TeamAssistance by Wasrag

• District Governor(s) (DG, DGE, DGN, DRFC)

• District Water Committee & Projects Chair

• Wasrag Convenor – starts, rallies, promotes

• Regional Team Leader

• Wasrag Liaison – connect to Wasrag resources & teams

• Regional Team Members

• … and all their Connections !

Leadership Roles & BackgroundAssistance by Wasrag

• Team Leader + Government contact– WASH Standards, data on needy areas, who Gov works with, opportunities

• Club Liaison - Promote WASH & Wasrag model– List clubs doing WASH, contact Project chairs: visit/call, listen, explain

• NGO Liaison– List NGOs, ask where working, staffing, use of volunteers, their needs,

opportunity to expand, how might cooperate collaborate with Rotary

• Community Visits– Identify needy areas, visit – pair (man & woman) - observe, listen to leaders,

women & children – catalog needs, talents, willing to learn/improve/volunteer

• Finder & Researcher (Optional or Partner)– Wiki’s, maps of watersheds & poor areas, area statistics, Akvo & similar sites

Members, Rotarians (from clubs)

Regional Team - Smaller StartAssistance by Wasrag Liaison

• Team Leader – Government contact• Club Liaison, Promoter (2?)• NGO Liaison• Water supply & Distribution• Water Quality, Treat / Filter• Sanitation (toilets, composting)• Hygiene (education & promotion)• Community Visits (2)• Finder & Researcher• Funding & Grants (TRF, Foundations, Corporate)• Connect to International Partner Clubs & Districts

Members – mostly Rotarians, add a few Pros (from clubs +)

Regional Team - More Advanced

Potential Partners:•Engineers Without Borders•Peace Corps District/Volunteers•NGO (1 or 2 to start)•Public Health official(s)•USAID, CIDA, etc.•University WASH or Health Dept.

Assistance by Wasrag Liaison

Regional Teams – Formed to dateDistrict or Country – the smaller

Coming Soon?• Eritrea, Ethiopia, Kenya, Tanzania (D9200); Nigeria (D9110)• Azerbaijan, Kazakhstan, Kyrgyzstan, Tajikistan & Turkey (D2430)• Belize (D4250); Brazil (D4651); Argentina (D4915)• Philippines (D3810); Thailand & Laos (D3360)• Papua New Guinea, Solomon, Oz-Queensland (D9600)

• Malawi (D9210)• Uganda (D9200)• Nigeria (D9140)

• Honduras (D4250)• Guatemala (D4250)• India (Maharashtra)(D3140)

• Oriented on Wasrag Model - your role• Everyone does questionnaire - Convenors, :Leaders & Members

• Identify large areas or watersheds of high needs

• Obtain statistics and baseline data – Governments or University

• Meet Communities - village leaders, leading women

• Form Rotary Community Corp or Water Committee

• Engage clubs/district in WaSH projects – use Wasrag model

• Counsel, advise, initiate (not take over)

• Evolve thinking … 1-of projects to program, planning, scaled up & sustainable, measurement and evaluation

• Connect to International Partner Clubs & Districts

After formed, what do we do?

Regional Team – First StepsAssistance by Wasrag Liaison

Regional Team – Apply Now!

• Do you live, work or are you connected with these Regions?

• Apply for a Regional Team

• Questionnaire: http://bit.ly/wG0SS1

• More info: www.startwithwater.org

Dave FoxPPP Teams

What is the purpose of PPP?• Within a large area of a country

locate all water access points locate all sanitation facilities identify current hygiene practices

• Assess local needs as identified by the community

• Assess ability to meet government standards where applicable

What is the purpose of PPP (cont.)• Identify programs and priorities to address any needs• Continually evaluate performance of improved

systems to: assess function and sustainability assess compliance with standards and assure community needs are met

How will success be measured?• Effective Regional Teams• Baseline needs assessments undertaken

and completed• Number of projects monitored and evaluated• Confirmation that projects are identified

and uploaded to the website• Implementation of programs that are technically,

culturally and financially sound

What is Program Planning?(Baseline Assessment)• Regional Team selects area/watershed

• Regional Team/Wasrag select Team Leaderand remainder of team (size based upon scope and logistics of assignment)

• Field site visit scheduled & implemented (1 week +) GPS all sites Interview leaders and community members Assess capability of existing facilities Identify needs and desires of community members

What is Program Planning? (cont.)• Summarize data and prepare report• Work with community and Regional

Team to prioritize projects• Post report and project list on website

What tools are available to the ‘Team’?• Equipment and materials required for interviews

and data collection• Assistance in planning transportation to and from

the field site• Local arrangements in the field site for

transportation, translators, food and lodging• Access to experts who have been part of a similar

assignment

What tools are available to the ‘Team’? • www.startwithwater.org which includes

A forum to exchange ideas and lessons learned Access to ‘ask an expert’ Consumer reports type technology review Program/project list with search capability A learning center Communication tools, such as brochures and

presentations• Support from Wasrag leadership

How long does an assignment take?Each assignment is expected to take threemonths or less, including Team selection Training Travel arrangements Field visit – one to two weeks Preliminary and final report

Does the ‘Team’ have a budget? • Expected to be a ‘volunteer’ team

• Local transportation, lodging and meals may be furnished

• May be site-specific

What is Performance Evaluation?• Local community members and/or “circuit

riders” monitor completed projects in exchange for access to training, spare parts, etc. ‘We furnish what they need in exchange for what we need.’

• The monitors will use cell phone technology to link data on their projects to the ‘Start with Water’ web site in real time.

Wasrag – Your Project ListingsSearch …. Map of Projects

What is the current schedule?Develop baseline on-site procedure format & interview questions Completed &

Tested

Identify hardware and software for mapping and data June 2012

Identify up to three regions for pilot tests and select teams Completed

Train teams and conduct site visits Completed

Prepare and post reports June 2012

Revise and update process and protocols July 2012

Begin program planning and project work July 2012

PPP Team – why not apply NOW!• Do you live, work or are you connected

with these Regions? - Or willing to travel? - Professional or occupational fit?

• Questionnaire: http://bit.ly/wG0SS1

• More info: www.startwithwater.org

Summary …• Rotary is a leading humanitarian organization

• Rotary RAGs, Clubs & Districts need to collaborate…. ala Polio+– Needs Assessment Expertise Local

Resources & Methods– Share info, Talented Volunteers, Project

Development & Results

Summary …

• Set Goals, Measurement … design into the project

• Fiscal Stewardship includes “soft costs”− needs, repairs, replacement fund, training, behaviour change, monitoring

A STRONG PROGRAM + COMMUNITY SELF RELIANCE

= SUSTAINABILITY

Contact us:• Dave Fox, PPP Team Lead: dfox@foxeng.com

• Stew Martin, RT Team Coordinator:stew.martin@wasrag.org

• Bob Wubbena, Vice-Chair & Operations Team: rwubbena@gmail.com

• Ron Denham, Chair & External Relations: Ron.Denham@atkearney.com

• Jim Goodrich,Technology Team Coordinator jim.goodrich@wasrag.org

Still have questions?• Contact us at info@wasrag.org

And finally …..Are you a member of Wasrag? If not – now is the time! A charter (5-year membership is only $100; an Annual Membership just $25.00. Go to www.wasrag.org to enroll!

Start with Water …

Wasrag Model – 1 page summary:• Goal: Improve Life & Livelihood• WASH Rotarians/Clubs + Partners = Regional Team (RT)• Program Planning & Performance Evaluation Teams (PPP)• Diversified Funding• Monitoring• Evaluation

Listen/Assess – Collaborate – Plan – Scale UpMeasure & Data Record – Feedback & Learn – Improve

Slow, Reduce:• “1 of” Projects• Donor-dependency• Supply- or Grant-driven

Think, Identify & Use:• Community Solutions• Empowerment• Use alternatives with

• Local materials, jobs, manufacture, skills

• Vision & Path to Future• Monitor, Measure• Evaluate & Learn

Needs Assist Sustainability

WASH projects – in 5 years?

Some of the reasons:•Wells and pumps fail•Parts are stolen•Water filters stop•People can’t fix them•Electricity unreliable•People stop using it

What is your “Project Failure Rate?”

Why WASH Projects do not Last …•Community demand missing; less benefit

• Feel “ownership” & responsibility for system?• Built on (fits with) local culture and values?

• Poor design, construction• No business model for long-term continuity• Lack of tariffs/funds for parts, repair, maintenance• Inappropriate technology• Not integrated system: Water, Sanitation, Hygiene• Inadequate training, no responsible persons• No systematic Monitoring … Evaluation

Do 12 village projects?…or one, for 12 villages?

Economies of Scale

Outcomes, community impact Strategic Vision, Clear Goals, e.g.

MDGs, empowerment, self-sufficiency, Cost-Effective System

Several Months to Decades Collaborative Group (RT PPP) Several disciplines & functions,

acting in parallel or in sequence

Early - unclear, some risk Definition evolves with Feedback Planning -- Soft Costs are OK

Longer-term commitment TRF + International agencies,

corporations & foundations Create, seek opportunities for

viable private sector investment

More than “Big Projects” – Fundamentally Different – Pg 1

Programs

Buy-Build Hardware, Get Grant

Efficient execution Consider Future Vision

A few months, or year

Simple, linear Few participants

Minimal, defined scope, vary some with local activity

Short-term grants, donations * Rotary clubs * TRF (Rotary Foundation)

Special prices by suppliers? Find new Partner clubs each time

Projects

Focus

Strategy

Duration

Structure

Flexibility

Funding

Projects Strong, Sustained Program

Team with Professional approach Train & leverage volunteers

Empowered, Fully Involved “Own” the program, Volunteer Form & support WASH committee All Stakeholders work together

Review hydrology, terrain, culture, local materials & talents

Needs Assessment Alternatives Seek Standardization, Economies of

scale

Teamwork, Delegate to Field Flexible & Responsive to Needs Accountable to achieve Outcomes Use available Resources Peer review, “Endorsed Project”

Part-time, volunteer, 1-2 Rotarians

Offer advice? Brief discussions, seek “OK”,

acquiesce

“Same as last time” Minimal knowledge Comparisons? Often driven by supply “One of”

Central control of grant Defined protocols & procedures Financial Stewardship Club decision, no peer review

Management

CommunityInvolvement

Design

Decision making & Control

Teams + Collaborators = Long-term Program - Pg 2

Projects Strong, Sustained Program

ProgramsProjects

Health, Joy, Self-Determination Paves way for Follow-On Projects

Uses more or all Rotarian Talents Turns Interest into Passion Fulfillment Member Retention

Teamwork Role becomes comfortable Long-term stronger relationships Ready for series of projects

Team Spirit, Shared Roles Many Hands make light work Large-area, regional & national Sustained … Rotary = WASH +

Community Development

Help for school or village Each project has unique hurdles

A stretch - feel a “fish out of water” May lead to “next new project” Or burnout, and different role

Short-term single outcome Unclear – each project is new start

Good … one Village at a time Gradual, Hard-won Fractured … Rotary = ??

Community Impact

RotarianInvolvement

Longevity

Collaboration & Reputation

Empowerment, Satisfaction, Reputation - Pg 3

Projects Strong, Sustained Program

ProgramsProjects

Wasrag - Filter Comparisons (sample)

Sanitation Methods (Akvo Sanitation Portal)

Resources: Posters for Children about Hygiene

Diversified business self sufficiency