clc members’ seminar 4th june 2015 - evidencing training award submissions - chris robinson, boost...
TRANSCRIPT
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Evidencing training award submissions
Facilitator: Chris Robinson (Managing Director, Boost Marketing,
Boost Evaluation)
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Is an amazing project enough?
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An OK story
Well writtenand
Well presented and
Well evidenced
Badly writtenOr
Badly presented Or
Badly evidenced
An amazing story
ContenderSerious
contender
No hoper Long shot
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Let’s look closer at “well evidenced”
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Think of your award entry as a VBig
picture
mission
Big picture mission
accomplished
(level 4)
Desired
learning
outcomes
Learning
outcomes
achieved (level 3)
Project
objectives
On time, on
budget, on
quality (levels 1
and 2)
Execution
BIGNESS
ENTRY FORM
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Step 1: Is your big picture big enough?
Why does
that
matter?Why does
that
matter?Why does
that
matter?
Why does
that
matter?Why does
that
matter?
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BUSINESS
IMPACT
CUSTOMERS COMMUNITY CULTURE CASH
Step 2: Make your strategic objectives “balanced”
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Step 3 – Gather your evidence
• Show cause and effect.
• Balance quantitative with qualitative evidence.
• Use surveys if needs be.
• Research uniqueness.
• Compare correctly.
• Use the right witnesses.
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• Before vs. after.
• Actual vs. target.
• Actual vs. Forecast (or might have been).
• Actual vs. control group.
• Actual vs. internal benchmark.
• Actual vs. industry benchmark (best).
Top tip – before vs after might not be the best comparison
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The all-important ROI
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Beware – different organisations have different ways of
expressing ROI. It should be:
Costs to include:
• Direct costs
• Salaries
• Overheads
• Opportunity
• For all stages of project (pre-
launch to on-going maintenance)
Return – Investment
Investment
Benefits to include:
• Incremental revenues
• Projected incremental revenue
resulting from initiative
• Labour savings
• Productivity increases
• Savings (IF no negative impact)
Calculating ROI
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Free stuff
• Browse our database of
Third sector awards (and
over 2,000 others)
• Receive award alerts by
giving me your card or
emailing [email protected]
• Create an awards plan
online
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In summary
• Think big picture
• Join the dots to form a V
• Compare correctly
• Involve the right witnesses
• Don’t forget the writing and the presentation
• Enjoy all the free stuff
• Go out-evidence the competition