classroom communication - welcome to pen-international

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1 Classroom Communication Sidney M. Barefoot Sidney M. Barefoot Associate Professor Associate Professor NTID at RIT NTID at RIT

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Page 1: Classroom Communication - Welcome to PEN-International

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ClassroomCommunication

Sidney M. BarefootSidney M. BarefootAssociate ProfessorAssociate Professor

NTID at RITNTID at RIT

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Workshop Topics

The Importance of Classroom Communication The Importance of Classroom Communication Strategies to Prepare for Strategies to Prepare for

Classroom Communication DiversityClassroom Communication DiversityStrategies for Responding to Strategies for Responding to

Classroom Communication DiversityClassroom Communication DiversityApplying Strategies to Applying Strategies to

Specific Communication SituationsSpecific Communication SituationsA Professional Development ChecklistA Professional Development Checklist

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The Importance of Classroom Communication

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The Communication of Deaf Students Can Be Diverse

LanguageLanguageModalityModalityCultural identityCultural identityGenderGenderEmotional influencesEmotional influencesPhysical influencesPhysical influences

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Students value learning with their communication strengths

Access to visual informationAccess to visual information

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Students value learning with their communication strengths

Opportunity to use their residual hearingOpportunity to use their residual hearing

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Deaf and hard of hearing students value learning with their communication strengthsUse of their strongest languageUse of their strongest language

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When Communication is Effective…

Learning is easierLearning is easierGoals are more likely to be metGoals are more likely to be metOpportunities emerge for expanded learningOpportunities emerge for expanded learningStudents and faculty connect betterStudents and faculty connect betterMore positive perceptions influence the More positive perceptions influence the overall college experienceoverall college experience

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The ChallengeTo create a classroom environment where To create a classroom environment where communication issues are openly communication issues are openly recognized and managed in a way that recognized and managed in a way that promotes learning.promotes learning.

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Strategies to Prepare for Classroom Communication Diversity

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Strategy 1: Assess and develop your own communication skills and knowledge

Sign language proficiency Sign language proficiency Spoken language proficiency with deaf and hard Spoken language proficiency with deaf and hard of hearing peopleof hearing peopleAbility to adapt written language to promote Ability to adapt written language to promote student learningstudent learningKnowledge of cultures and skills in intercultural Knowledge of cultures and skills in intercultural communicationcommunicationKnowledge of hearing aids, cochlear implants, and Knowledge of hearing aids, cochlear implants, and assistive technologyassistive technology

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Strategy 2: Learn more about each student’s communication before the course begins.

Reading and writing characteristicsReading and writing characteristicsSign language type and proficiencySign language type and proficiencySpeech and speech reception abilitiesSpeech and speech reception abilitiesCultural background Cultural background Hearing aid/cochlear implant use Hearing aid/cochlear implant use Readiness to use assistive technologyReadiness to use assistive technology

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Do you need a break?

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Strategies for Responding to Classroom Communication Diversity

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Factors Seen in Successful Management of Communication Diversity

Shared understandings of the communication Shared understandings of the communication situation while also respecting confidentialitysituation while also respecting confidentialityOpenly discussed descriptions of the value of Openly discussed descriptions of the value of diversitydiversityStudentStudent--faculty cofaculty co--participation in the participation in the management of communicationmanagement of communicationEffective use of college resourcesEffective use of college resourcesTrust and respectTrust and respectStudents who bridge othersStudents who bridge others’’ communication communication toward a more effective group processtoward a more effective group processOther teamwork among studentsOther teamwork among students

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Strategy 1: Begin each course with a preliminary plan for communication success

Base plan on your preliminary knowledge Base plan on your preliminary knowledge of studentsof students’’ communication skills and needscommunication skills and needs

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Strategy 2: Informally evaluate classroom communication dynamics

Look for communication similarities and Look for communication similarities and diversity among studentsdiversity among studentsDetermine if your preliminary Determine if your preliminary understandings of students were accurateunderstandings of students were accurateDetermine if student patterns appear to be Determine if student patterns appear to be assets and/or challengesassets and/or challenges

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Strategy 3: Evaluate writing samples

Collect academic writing and informal Collect academic writing and informal writing (ewriting (e--mail, TTY, etc.)mail, TTY, etc.)Compare written communication clarity Compare written communication clarity with other communication modeswith other communication modesDetermine if writing tutoring or other Determine if writing tutoring or other support is neededsupport is needed

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Strategy 4: Ask the students to describe communication

Use questionnaires for selfUse questionnaires for self--description of description of communication strengths and needscommunication strengths and needsAsk students what they are seeing in the Ask students what they are seeing in the classroom dynamicsclassroom dynamicsAsk students what they would like to do to Ask students what they would like to do to make communication more effectivemake communication more effective

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Strategy 5: Adjust the classroom environment as needed

Adjust lighting, seating, acoustics, etc.Adjust lighting, seating, acoustics, etc.Adapt visual presentation for visually Adapt visual presentation for visually restricted studentsrestricted students

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Strategy 6: Establish communication rules and guidelines

Remind everyone that communication is highly Remind everyone that communication is highly valued in the classroomvalued in the classroomExplain how rules can help students learn togetherExplain how rules can help students learn togetherUse group discussion to develop communication Use group discussion to develop communication guidelinesguidelinesSet limits on rules and accommodations as neededSet limits on rules and accommodations as neededPeriodically ask students to assess communication Periodically ask students to assess communication and adapt guidelines as neededand adapt guidelines as needed

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Strategy 7: Use technology to support communication

InIn--class mediaclass mediaComputerized interaction (studentComputerized interaction (student--student student and studentand student--faculty)faculty)

EE--mailmailOnline discussionsOnline discussionsOnline class notes and supplementsOnline class notes and supplementsOtherOther

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Strategy 8: Make other special accommodations

Allow more time on taskAllow more time on taskMeet with students individuallyMeet with students individuallyRefer students to tutoring and other support Refer students to tutoring and other support activitiesactivities

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Need a rest?

You can go outYou can go out……..

but please come back!but please come back!

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Applying Strategies to Specific Communication Situations

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NTID Situation 1:

““The DistracterThe Distracter””

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A student usually comes into class and takes his seat without speaking to or looking at the professor. During the lecture part of the classes, he frequently initiates conversation with students sitting nearby, using sign without voice. When the professor indicates that that is not acceptable behavior because it distracts attention from the lecture, the student is quiet for a few minutes and then begins to converse again. A few other students do not seem to mind this and often participate in these “private”conversations. By the end of the third week, none of the students has approached the professor to complain and most students’ grades seem to be within the normal range. However, the professor is completely irritated and angered by this student.

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Strategies and Techniques for “The Distracter”

What challenges or problems do you see in What challenges or problems do you see in this situation?this situation?In what ways can this student provide a In what ways can this student provide a valuable contribution to this course?valuable contribution to this course?What additional information would help What additional information would help you better understand this situation?you better understand this situation?How would you respond to this situation?How would you respond to this situation?

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NTID Situation 2:

““The NonThe Non--SignerSigner””

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One male student in a class of twenty students uses speech and a little signing that he learned recently. He knows that the professor is a hearing person. As the first class begins, he volunteers information more than anyone in class. He uses speech but also adds some signs and fingerspelling. He takes a lot of time planning his signing and his communication is extremely slow. Several students express appreciation for this man trying to sign, but they also say it’s difficult to understand him. The student who is learning to sign says he is not getting his thoughts out when signing and he is not doing very well understanding those who use sign language without voice. He asks the instructor to sign interpret when he speaks and voice interpret for the non-speakers.

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Strategies and Techniques for “The Non-Signer”

What challenges or problems do you see in What challenges or problems do you see in this situation?this situation?In what ways can this student provide a In what ways can this student provide a valuable contribution to this course?valuable contribution to this course?What additional information would help What additional information would help you better understand this situation?you better understand this situation?How would you respond to this situation?How would you respond to this situation?

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NTID Situation 3:

““The Quiet OneThe Quiet One””

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In a technical course, students are expected to contribute to class problem-solving tasks. A female student who moved from Japan to the U.S. to study at NTID has an excellent attendance record but almost never participates voluntarily. Her replies to direct questions are always very brief. Her language abilities seem to the professor to be similar to the other students. When the class is asked to divide into small work teams for an out-of-class follow-up project, one student points toward the Japanese student and says to the entire class, “I’m not going to be on a team with her. The rest of us will have to do all the work.”

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Strategies and Techniques for “The Quiet One”

What challenges or problems do you see in What challenges or problems do you see in this situation?this situation?In what ways can this student provide a In what ways can this student provide a valuable contribution to this course?valuable contribution to this course?What additional information would help What additional information would help you better understand this situation?you better understand this situation?How would you respond to this situation?How would you respond to this situation?

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NTID Situation 4:

““The Overlooked ASL UserThe Overlooked ASL User””

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A student raises her hand in the second week of classes and says to the professor, “I am concerned that you are ignoring my need for ASL.” She says that ASL is her first language and asks why the professor and a few of the students are not more skilled in using the language of Deaf people in a college for Deaf people. It is the professor’s belief that the class consists of several students who are long-term ASL users but most of the students have been using English-based signing during class. The professor knows that two students strongly prefer spoken English but they all are able to use English-based signing fairly well. None of the students responds to the woman who asked for ASL to be used in class. They wait to see how the professor will handle her question and her concern.

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Strategies and Techniques for “The Overlooked ASL User”

What challenges or problems do you see in What challenges or problems do you see in this situation?this situation?In what ways can this student provide a In what ways can this student provide a valuable contribution to this course?valuable contribution to this course?What additional information would help What additional information would help you better understand this situation?you better understand this situation?How would you respond to this situation?How would you respond to this situation?

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NTID Situation 5:

““The Visually ImpairedThe Visually Impaired””

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A female student with very restricted vision is enrolled in a course that uses a lot of visual media. The professor and other students do not know her vision is restricted. In the first class, the professor hands out the course description. Itincludes NTID’s policy on providing special accommodations for students in the classroom. The policy says that it is each student’s responsibility to inform the professor if there are any special visual, auditory or other needs that require accommodation. At the end of the fifth week, the student is handed her exam with a failing grade. She approaches the instructor privately and asks, “How can you fail me when I can’t read small print, I couldn’t tell who was talking in class, you moved around too much and the room was too bright for me to see the board?”

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Strategies and Techniques for “The Visually Impaired”

What challenges or problems do you see in What challenges or problems do you see in this situation?this situation?In what ways can this student provide a In what ways can this student provide a valuable contribution to this course?valuable contribution to this course?What additional information would help What additional information would help you better understand this situation?you better understand this situation?How would you respond to this situation?How would you respond to this situation?

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What is life like where you live?A discussion about our own classes

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Discussion Question 1

List 4 ways in which communication List 4 ways in which communication diversity is seen in your classrooms. diversity is seen in your classrooms. Describe how this diversity can be both a Describe how this diversity can be both a value and a challenge.value and a challenge.

1_______ Value? Challenge?1_______ Value? Challenge?223344

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Discussion Question 2

Describe 2 things you do (or would like to Describe 2 things you do (or would like to do) in the management of communication in do) in the management of communication in your courses.your courses.

1122

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Discussion Question 3

Describe 2 ways you can develop yourself Describe 2 ways you can develop yourself professionally to become more skilled with professionally to become more skilled with communication diversity in the classroom?communication diversity in the classroom?

1122

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Professional Development Checklist:I. Reflecting on Diversity

I have listed some examples of I have listed some examples of communication diversity I have seen in my communication diversity I have seen in my courses.courses.I have described how this diversity was I have described how this diversity was valuable in the learning process.valuable in the learning process.I have described how this diversity was a I have described how this diversity was a challenge or an obstacle to learning.challenge or an obstacle to learning.

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Professional Development Checklist: II. Thinking about Improvements

I have described some changes I would like I have described some changes I would like to make in my own communication in the to make in my own communication in the classroom.classroom.I have described some changes I would like I have described some changes I would like to see students make in their to see students make in their communication in the classroom.communication in the classroom.

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Professional Development Checklist: III. Deciding What I Need to Learn

To improve communication in my courses, I To improve communication in my courses, I have decided what I need to learn from:have decided what I need to learn from:

StudentsStudentsThe literatureThe literatureOther facultyOther facultyMy administrationMy administrationOthers, including Others, including

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Professional Development Checklist: IV. Choosing My Resources

To improve communication in my courses, I To improve communication in my courses, I know what I need for:know what I need for:

BudgetBudgetMaterialsMaterialsExpertise from othersExpertise from othersOther Other

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Professional Development Checklist: V. Implementing Improvements

I have received the support I need from my I have received the support I need from my college and others.college and others.I have applied in the classroom the new I have applied in the classroom the new communication skills and strategies I have communication skills and strategies I have learned.learned.

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Professional Development Checklist: VI. Evaluating

I have evaluated the effectiveness of the I have evaluated the effectiveness of the changes my students and I have made in changes my students and I have made in classroom communication.classroom communication.I have communicated the outcomes of my I have communicated the outcomes of my professional development to others.professional development to others.

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I wish you great success in your future classroom communication.

Thank you for learning with me in this workshop.

Sidney M. BarefootNTID Speech-Language Department

[email protected]

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Photo Credits

Slide 3 Classroom1 Slide 3 Classroom1 --http://www.comm.cornell.edu/newsletter/Rimg0026.jpghttp://www.comm.cornell.edu/newsletter/Rimg0026.jpgSlide 5a Classroom2 Slide 5a Classroom2 --http://www.northcentral.tec.wi.us/wonder/sysdesc/Wwtc.jpghttp://www.northcentral.tec.wi.us/wonder/sysdesc/Wwtc.jpgSlide 5b Mouth Slide 5b Mouth -- http://www.thebigholistic.com/images/mouth.jpghttp://www.thebigholistic.com/images/mouth.jpgSlide 5c Hand Slide 5c Hand -- http://www.palatineinc.com/images/sign.jpghttp://www.palatineinc.com/images/sign.jpgSlide 6a Converse Slide 6a Converse -- http://www.christiananswers.net/qhttp://www.christiananswers.net/q--aiia/hypocrisy.htmlaiia/hypocrisy.htmlSlide 6b Implant Slide 6b Implant --http://www.oraldeafed.org/schools/cid/images/implant.jpghttp://www.oraldeafed.org/schools/cid/images/implant.jpgSlide 6c Aid Slide 6c Aid -- http://www.hearingtests.ca/hearing_aids.htmhttp://www.hearingtests.ca/hearing_aids.htmSlide 7a Alphabets Slide 7a Alphabets -- http://www.phttp://www.p--word.com/images/russianword.com/images/russian--script.gifscript.gifSlide 7b Teacher Slide 7b Teacher -- www.spedlawyer.com/signwww.spedlawyer.com/sign--language.jpglanguage.jpg

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Photo Credits (2)

Slide 9 Classroom3 Slide 9 Classroom3 -- http://www.mba.wfu.edu/images/classroom.jpghttp://www.mba.wfu.edu/images/classroom.jpgSlide 13 Fatigue Slide 13 Fatigue --http://www.1001cartes.com/perso/images_perso/fatigue.jpghttp://www.1001cartes.com/perso/images_perso/fatigue.jpgSlide 24 Island Slide 24 Island --www.northernwoodtravel.com/cruises/january_2001/57929a1.jpgwww.northernwoodtravel.com/cruises/january_2001/57929a1.jpgSlide 25 Distracter Slide 25 Distracter -- http://www.shc.uiowa.edu/asl/asl5.gifhttp://www.shc.uiowa.edu/asl/asl5.gifSlide 29 NonSlide 29 Non--Signer Signer --http://www.educause.edu/pub/ce/cem98/graphics/cem983http://www.educause.edu/pub/ce/cem98/graphics/cem983--toc.giftoc.gifSlide 32 Quiet One Slide 32 Quiet One -- http://www.jonh.net/~jonh/photos/small/chihttp://www.jonh.net/~jonh/photos/small/chi--lonesomelonesome--lakelake--2.jpg2.jpgSlide 35 ASLSlide 35 ASL--http://www.nysd.k12.ny.us/Images_Fall2000/ASLClass.gifhttp://www.nysd.k12.ny.us/Images_Fall2000/ASLClass.gifSlide 38 Vision Slide 38 Vision -- http://www.3dluvr.com/jamine/r7/blurryhttp://www.3dluvr.com/jamine/r7/blurry--transparency.jpgtransparency.jpgSlide 41 Discuss Slide 41 Discuss –– http:/baharna.com/cmythos/strange1.jpghttp:/baharna.com/cmythos/strange1.jpg