class 20 - taguchi, tqm, kazien, six sigma and iso 9000 (1 of 2)
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TuguchiTRANSCRIPT
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Taguchi MethodIndustrial Engineering
Continuous Improvement Techniques
Examples
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Taguchi MethodIndustrial Engineering
Continuous Improvement Techniques
Examples
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Taguchi MethodIndustrial Engineering
Continuous Improvement Techniques
Examples
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Taguchi MethodIndustrial Engineering
Continuous Improvement Techniques
Examples
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Taguchi MethodIndustrial Engineering
Continuous Improvement Techniques
Examples
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The Average Outgoing Quality (AOQ)Industrial Engineering
Continuous Improvement Techniques
Examples
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TOTAL QUALITY MANAGEMENT (TQM)Industrial Engineering
Continuous Improvement Techniques
Examples
TOTAL QUALITY MANAGEMENT
Total Quality management refers to a management process and set of disciplines that are coordinated to ensure that the organization consistently meets and exceeds customer requirements.
Total Quality Management is a management concept coined by W. Edwards Deming and encompasses thefollowing ideas:
Customer focus. The customer determines whether a product or service is good enough.
Employee empowerment. All employees must understand that continuous improvement is a part of everyone’s job.
Leadership. Upper management must provide the impetus and motivation for the quality programs.
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KAIZENIndustrial Engineering
Continuous Improvement Techniques
Examples
KAIZEN
Kaizen is a Japanese word for the philosophy that defines management’s rolein continuously encouraging and implementing small improvements involvingeveryone.
It is a method of continuous improvement in small increments thatmakes processes more efficient, effective, under control, and adaptable.
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KAIZENIndustrial Engineering
Continuous Improvement Techniques
Examples
The kaizen improvement focuses on:
1. Value-added and non-value-added work activities.2. Muda, which refers to the seven classes of waste—overproduction, delay,
transportation, processing, inventory, wasted motion, and defective parts.3. Principles of motion study.4. Principles of materials handling.5. Documentation of standard operating procedures.6. The five S’s for workplace organization, sort, set in order, shine, standardize,
and sustain.7. Visual management by means of (visual) displays that everyone in the plant
can use for better communications.8. 8. Just-in-time principles to produce only the right units in the right quantities,
at the right time, and with the right resources.9. Poka-yoke to prevent or detect errors.
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KAIZENIndustrial Engineering
Continuous Improvement Techniques
Examples
The kaizen improvement focuses on:
1. Value-added and non-value-added work activities.2. Muda, which refers to the seven classes of waste—overproduction, delay,
transportation, processing, inventory, wasted motion, and defective parts.3. Principles of motion study.4. Principles of materials handling.5. Documentation of standard operating procedures.6. The five S’s for workplace organization, sort, set in order, shine, standardize,
and sustain.7. Visual management by means of (visual) displays that everyone in the plant
can use for better communications.8. 8. Just-in-time principles to produce only the right units in the right quantities,
at the right time, and with the right resources.9. Poka-yoke to prevent or detect errors.
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KAIZENIndustrial Engineering
Continuous Improvement Techniques
Examples
The 7 Wastes (Mudas)
1. Overproduction2. Inventory3. Defects4. Wasteful processing5. Too much operator motion6. Operator idle time7. Transportation
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Six SigmaIndustrial Engineering
Continuous Improvement Techniques
Examples
Six Sigma
• Is a management methodology Customer focused Data driven decisions Breakthrough performance gains Validated bottom line results
Six Sigma Was Developed at Motorola in the 1980’s as a Method to Improve Process Quality.
It Was First Used to Improve Manufacturing Process Capability and then Migrated to Business Processes Capability
Companies That Have Deployed Six Sigma: Bank of America, Motorola, GE, IBM, Kodak and Many More
The Basic Premise Is, All Processes Have Variation. Variation Is the Enemy
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Six SigmaIndustrial Engineering
Continuous Improvement Techniques
Examples
Companies are embracing Six Sigma not only to reduce defects but also as a catalyst to change the culture of their company and impact how employees engage in their everyday work