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Statutory Instrument No. 19 of 2013

CIVIL AVIATION ACT(Act No. 11 of 2011)

CIVIL AVIATION (AIR OPERATOR CERTIFICATION AND ADMINISTRATION) REGULATIONS, 2013

(Published on 8th March, 2013)

ARRANGEMENT OF REGULATIONS

REGULATION

PART I — Preliminary

1. Citation 2. Interpretation

PART II — Air Operator Certificate

3. AirOperatorCertificate 4. ApplicationforanAirOperatorCertificate 5. IssueofanAirOperatorCertificate 6. ContentsofAirOperatorCertificate 7. DurationofanAirOperatorCertificate 8. AmendmentofanAirOperatorCertificate 9. RenewalofAirOperatorCertificate10. SuspensionofanAirOperatorCertificate11. RevocationofanAirOperatorCertificate 12. Access for inspection 13. Conducting tests and inspections

PART III — Air Operator Certification and Continued Validity

14. Base of operations 15. Management personnel required for commercial air transport operations 16. Quality system 17. Submission and revision of policy and procedure manual 18. Retention of records19. Cockpitvoiceandflightdatarecorderrecords 20. Powers to inspect and copy records21. AircraftoperatedbytheAirOperatorCertificateholder22. Aircrafttechnicallog 23. Company procedures indoctrination24. Flightsafetydocumentsystem 25. Safety Management System26. Continuingairworthinessinformation 27. Maintenance and operational experience

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PART IV — Aircraft

28. Authorisedaircraft29. Dry leasing of foreign registered aircraft30. Aircraftinterchange31. Wet leasing32. Emergency evacuation demonstration33. Demonstrationflights

PART V — Facilities and Operations Schedule

34. Facilities35. OperatingSchedules

PART VI — Air Operations Certificate Flight Operations Management

36. Operations manual37. Training programme38. Aircraft operating manual39. AircraftTechnicallogentries–journeyrecordssection40. Designation of pilot-in-command for commercial air transport41. Required cabin crew members42. Carriage of special situation passengers43. Crewmembercheckingandstandardisationprogramme44. Cockpitcheckprocedures45. Minimumequipmentlistandconfigurationdeviationlist46. Performance planning manual47. Performance data control system48. Aircraftloadingandhandlingmanual49. Mass and balance data control system50. Cabin crew member manual51. Passengerbriefingcards52. Aeronautical data control system53. Route guide54. Weatherreportingsources55. De-icing and anti-icing programme56. Flightsupervisionandmonitoringsystem57. Communication facilities58. Routes and areas of operations59. Navigational accuracy60. Mandatory occurrence reporting

PART VII — Air Operator Certificate Holder’s Maintenance Requirements

61. Maintenance responsibility62. ApprovalandacceptanceofAirOperatorCertificateMaintenance Systems and Programmes63. Maintenance control manual64. Maintenance management65. Maintenance records66. Aircrafttechnicallogentries–maintenancerecordsection

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67. Releasetoservice–maintenance68. Modificationsandrepairs69. Aircraft maintenance programme70. Reliability programme71. Authoritytoperformandapprovemaintenance,preventivemaintenance andmodifications72. Licencerequirementsforatechnician–AirOperatorCertificateholder using equivalent system73. Rest and duty limitations for persons performing maintenance functions onairoperatorcertificateholderaircraft

PART VIII — Air Operator Certificate Holder’s Security Management

74. Security requirements75. Security training programmes76. Reporting acts of unlawful interference77. Aircraftsearchprocedurechecklist78. Flightcrewcompartmentdoors–securityprocedures79. Flightcrewcompartmentdoors,largeaeroplanes–securityprocedures

PART IX — Foreign Air Operations

80. AuthorisationforforeignairoperatortooperateinBotswana81. ApplicationforauthoritytooperateinBotswana82. Issueofvalidationcertificate83. Conditionsofvalidationcertificate84. Durationofvalidationcertificate85. Issueofduplicatevalidationcertificate86. Suspensionofvalidationcertificate87. Revocationofvalidationcertificate88. Surrenderofvalidationcertificate89. Exemptions90. Preservation,productionanduseofflightrecorderrecordings91. Authoritytoinspect92. Documents,manualsandrecords

PART X — General

93. Dangerous goods carriage94. Searchandcopyofdocuments95. Penalties96. Transitional

SCHEDULES

INEXERCISEofthepowersconferredontheMinisterofTransportandCommunicationsbysection89oftheCivilAviationAuthorityActandontherecommendationoftheCivilAviationAuthority,thefollowingRegulationsareherebymade—

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PARTI–Preliminary

1. TheseRegulationsmaybe cited as theCivilAviation (AirOperatorCertificationandAdministration)Regulations,2013. 2. IntheseRegulations,unlessthecontextotherwisedirects—“actofunlawfulinterference”meansanactorattemptedactwhichisintended

orlikelytojeopardisethesafetyofcivilaviation;“accountablemanager”means a personwho has corporate authority for

ensuringthatalloperationsandmaintenanceactivitiescanbefinancedandcarriedouttothestandardrequiredbytheAuthority,andanyadditionalrequirementsdefinedbytheoperator;

“AircraftOperatingManual”meansamanual,acceptabletotheStateoftheOperator, containing normal, abnormal and emergency procedures,checklists, limitations,performance information,detailsof theaircraftsystems,andothermaterialrelevanttotheoperationoftheaircraft;

“AircraftTechnicalLog”meansthedocumentationforanaircraftthatincludesthemaintenancerecordfortheaircraftandarecordforeachflightmadebytheaircraft;

“AirOperatorCertificate(AOC)”meansacertificateissuedunderregulation5authorisinganoperatortocarryoutspecifiedcommercialairtransport

operations;“cabincrewmember”meansa crewmemberwhoperforms, in the interest

ofsafetyofpassengers,dutiesassignedbytheoperatororthepilot-in-commandoftheaircraft;

“commercialairtransportoperation”meansanaircraftoperationinvolvingthepublictransportofpassengers,cargoormailforremunerationorhire;

“competency in CivilAviation”means that an individual has technicalqualificationandmanagementexperienceacceptabletotheAuthorityforthatspecificposition;

“configurationdeviationlist(CDL)”meansalistestablishedbytheorganisationresponsibleforthetypedesignwiththeapprovaloftheStateofDesignwhichidentifiesanyexternalpartsofanaircrafttypewhichmaybemissingatthecommencementofaflight,andwhichcontains,wherenecessary,any information on associated operating limitations and performance correction;

“crew member” means a person assigned by an operator to duty on an aircraft duringaflightdutyperiod;

“dangerousgoods”meansanyarticleorsubstancewhichisidentifiedassuchintheCivilAviation(DangerousGoods)Regulations;

“humanfactorprinciples”meansprincipleswhichapplytoaeronautical design, certification, training, operations andmaintenance and

whichseeksafeinterfacebetweenthehumanandothersystemcomponentsbyproperconsiderationtohumanperformance;

“InstrumentFlightRules(IFR)”meansrulesthatgoverntheproceduresforconductingflightunderinstrumentmeteorologicalconditions;

“Instrument Meteorological Conditions (IMC)” means meteorological conditions expressedintermsofvisibility,distancefromcloud,andceiling,lessthantheminimaspecifiedforvisualmeteorologicalconditions;

“interchangeagreement”meansaleasingagreementwhichpermitsanaircarriertodryleaseandtakeorrelinquishoperationalcontrolofanaircraftatanairport;

Citation

Interpretation

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“large aircraft” means — (i) foraeroplanes,anaeroplanewhichhasamaximumcertifiedtake-off

massof5700kgormore,and (ii) forhelicopters,ahelicopterwhichhasamaximumcertifiedtake-off

massof3175kgormore;“MaintenanceControlManual (MCM)”means a document that describes

the operator’s procedures necessary to ensure that all scheduled andunscheduledmaintenanceisperformedontheoperator’saircraftontimeandinacontrolledandsatisfactorymanner;

“MaintenanceProceduresManual”meansadocumentendorsedbytheheadofamaintenanceorganisationwhichdetailsthemaintenanceorganisation’sstructureandmanagementresponsibilities,scopeofwork,descriptionoffacilities,maintenanceprocedures andquality assuranceor inspectionsystems;

“maintenance release certificate”means a certificate issuedunder theCivilAviation(ApprovedMaintenanceOrganisations)Regulations;

“MinimumEquipmentList (MEL)”meansa listapprovedbytheAuthoritywhich provides for the operation of the aircraft, subject to specifiedconditions,withparticularequipmentinoperative,preparedbyanoperatorin conformitywith, ormore restrictive than, theMasterMinimumEquipmentListestablishedfortheaircrafttype;

“operational control”means the exercise of authority over the initiation,continuation,diversionorterminationofaflightintheinterestofsafetyoftheaircraftandtheregularityandefficiencyoftheflight;

“operationalflightplan”meanstheoperator’splanforthesafeconductoftheflight basedon considerationof aircraft performance, other operatinglimitationsandrelevantexpectedconditionsontheroutetobefollowedandattheaerodromesorheliportsconcerned;

“operationalpersonnel”meanspersonsemployedby theoperator toensurethattheaircraftflightisconductedinasafemannerandmayconsistofcrewmembers;

“operationsmanual”means amanual containing procedures, instructionsandguidanceforusebyoperationalpersonnelintheexecutionoftheirduties;

“operator”meansaperson,organisationorenterpriseengagedinorofferingtoengageinanaircraftoperation;

“passenger aircraft”means an aircraft that carries any person other thana crewmember, an operator’s employee in an official capacity, anauthorisedrepresentativeofanappropriatenationalauthorityorapersonaccompanyingaconsignmentorothercargo;

“Pilot-in-Command(PIC)”meansthepilotdesignatedbytheoperator,orinthecaseofgeneralaviation,theowner,asbeingincommandandchargedwiththesafeoperationofaflight;

“qualitycontrol”meanstheregulatoryinspectionprocessthroughwhichactualperformance is comparedwith standards such as themaintenance ofstandardsofmanufacturedaeronauticalproducts;

“qualitysystem”meanstheorganisationalstructure,responsibilities,procedures,processesandresourcesforimplementingqualitymanagement;

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“SafetyManager”meansthemanageraccountabletotheAuthorityandwhoisresponsibleforthedevelopmentandmaintenanceofaneffectiveSafetyManagementSystem;

“SafetyManagementSystem(SMS)”meansasystematicapproachtomanagingsafety,includingthenecessaryorganisationalstructures,accountabilities,policiesandprocedures;

“seniormanagement position”means anyof thepositions under regulation15;

“StateofDesign”meansthestatethathasjurisdictionovertheorganisationresponsibleforthetypedesign;

“StateofOperator”meansthestateinwhichtheoperator’sprincipalplaceofbusinessislocated,orifthereisnosuchbusiness,theoperator’spermanentplaceofresidence;

“StateofRegistry”meansthestateonwhoseregistertheaircraftisentered;“trainingtoproficiency”meanstheprocessofthecheckairmanadministering

eachprescribedmanoeuvreandproceduretoapilotasnecessaryuntilitisperformedsuccessfullyduringthetrainingperiod;

“Visual FlightRules (VFR)”means rules that govern the procedures forconductingflightundervisualmeteorologicalconditions;and

“Visual Meteorological Conditions (VMC)” means meteorological conditions expressedintermsofvisibility,distancefromcloud,andceiling,equaltoorbetterthanspecifiedminima.

PART II — Air Operator Certificate

3.(1) Anoperatorshallnotoperateanaircraftincommercialairtransportunless he or she holds anAirOperatorCertificate for the operation beingconducted,issuedundertheseRegulations. (2) A person shall not operate an aircraft in commercial air transportoperationswhicharenot authorisedby the termsandconditionsof theAirOperatorCertificate. (3) AnAirOperatorCertificateholdershall,atalltimes,operateincompliancewiththeterms,conditionsofissuanceandmaintenancerequirementsofanAirOperatorCertificate. (4) AnypersonwhooperatesanaircraftincommercialairtransportwithoutavalidAirOperatorCertificatecommitsanoffenceandisliabletoafinenotexceedingP5000000,ortoimprisonmentforatermnotexceeding10years,ortoboth. 4.(1) AnypersonwhowishestoapplyforanairoperatorcertificateshalldosointhemannerandformspecifiedbytheAuthorityunderthisregulation. (2) Thecertificationprocessshallfollowafivephaseapproachasfollows—

pre-applicationphase;(a) formalapplicationphase;(b) documentevaluationphase;(c) demonstrationandinspectionphase;and(d) certificationphase.(e)

(3) TheformalapplicationphaseshallbemadebyfillingoutFormAsetoutintheFirstSchedule. (4) AnapplicationforaninitialissueofanAirOperatorCertificateshallbemadetotheAuthorityatleast90daysbeforethedateofintendedoperation.

Air operatorcertificate

Application for an Air Operator Certificate

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(5) An application shall be accompanied by a fee set out in theThirdSchedule. 5.(1) TheAuthoritymay,uponthepaymentofthefeespecifiedintheThirdSchedule,issueanAirOperatorCertificateinFormBsetoutintheFirstScheduleif,afterinvestigation,theAuthorityissatisfiedthattheapplicant— (a) isacitizenofBotswana; (b) hasitsprincipalplaceofbusinessanditsregisteredoffice,ifany,located

inBotswana; (c) meetstheapplicableregulationsandstandardsforbeingissuedwithan

AirOperatorCertificate;and (d) is properly and adequately equipped for safe operations in commercial

airtransportandmaintenanceoftheaircraft. (2) TheAuthoritymayrefuseanapplicationforanairoperatorcertificatewhere— (a) theapplicantisnotproperlyoradequatelyequippedorisnotableto

conductsafeoperationsincommercialairtransport; (b) the applicant previously held an air operator certificatewhichwas

revoked;or (c) anindividualthatcontributedtothecircumstancescausingtherevocation

processofanairoperatorcertificateobtainsasubstantialownershiporis employed in a senior management position.

(3) AnAirOperatorCertificateholdermayapplyinwritingtotheAuthorityfortheissueofaduplicatecertificatewheretheAirOperatorCertificateislost,destroyedormutilatedonpaymentofthefeesetoutintheThirdSchedule. 6.(1) TheAirOperatorCertificateshallconsistof— (a) aone-pagecertificateforpublicdisplaysignedbytheAuthority;and (b) operationsspecificationscontainingthetermsandconditionsapplicable

totheAirOperatorCertificateholder’scertificate. (2) TheAuthorityshallissueanAirOperatorCertificatewhichcontains— (a) the name and location,main place of business, of theAirOperator

Certificateholder; (b) thedateofissueandperiodofvalidity; (c) adescriptionofthetypeofoperationsauthorised; (d) thetypeofaircraftauthorisedforuse; (e) theauthorisedareasofoperations;and (f) other special authorisations, approvalsand limitations issuedby the

Authorityinaccordancewiththestandardswhichareapplicabletotheoperationsandmaintenanceconductedbytheairoperatorcertificateholder.

7. AnAirOperatorCertificate,oranyportionoftheairoperatorcertificateissuedbytheAuthorityshallbevalidfor12monthsunlesswhere— (a) it is amended, suspended, revoked or otherwise terminated by the

AuthorityunderthisPart; (b) surrenderedtotheAuthoritybytheholder;or (c) theAirOperatorCertificateholdersuspendsoperationsformorethan

60 days. 8. (1) TheAuthoritymayamendanyAirOperatorCertificateif— (a) theAuthoritydeterminesthatsafetyincommercialairtransportandthe

publicinterestrequiretheamendment;or

Issue of air operator certificate

Contents of air operator certificate

Duration of an air operator certificate

Amendment of air operator certificate

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(b) theAirOperatorCertificateholderappliesforanamendment,andtheAuthoritydeterminesthatsafetyincommercialairtransportandthepublicinterestallowstheamendment;

(2) If theAuthority stipulates,byanotice inwriting, that anemergencyexists that requires immediate amendment of theAirOperatorCertificate,suchanamendmentshallbeeffectivewithoutstayonthedatetheairoperatorcertificateholderreceivesthenotice. (3) AnAirOperatorCertificateholdermayappealtheamendmentrequiredunder subregulation (2), but shall operate in accordancewith it, unless theamendmentissubsequentlywithdrawn. (4) Any amendments proposed by theAuthority, other than emergencyamendmentsshallbecomeeffective30daysafternoticetotheAirOperatorCertificateholder,unlesstheAirOperatorCertificateholderappealstheproposalinwritingpriortotheeffectivedate. (5) AnyamendmentsproposedbytheAirOperatorCertificateholdershallbemadeatleast30dayspriortotheintendeddateofanyoperationunderthatamendmentaccompaniedbythefeesspecifiedintheThirdSchedule. (6) Aperson shall not perform a commercial air transport operation forwhichanAirOperatorCertificateamendmentisrequiredunlessthepersonhasreceivednoticeoftheapprovalfromtheAuthority. (7) AnypersonwhocontravenesthisregulationcommitsanoffenceandisliabletoafinenotexceedingP5000000,ortoimprisonmentforatermnotexceeding10years,ortoboth. 9. (1) AnAirOperatorCertificateholdershallmakeanapplicationforrenewalofanAirOperatorCertificateatleast30daysbeforethedateofexpiryofthecertificate,inFormAsetoutintheFirstSchedule,accompaniedbytherenewalfeesspecifiedintheThirdSchedule. (2) Whereanapplicationforrenewalismadeafteraperiodnotexceeding12monthsaftertheexpiryoftheAirOperatorCertificate,theAuthoritymayrenewtheAirOperatorCertificatesubjecttothepaymentofsuchpenaltyasmay be prescribed. (3) Apenaltypayableinaccordancewithsubregulation(2)shallbeasumequaltoonequarteroftherenewalfeemultipliedbythenumberofmonthswhichhaveelapsedsincethedateonwhichthevalidityoftheAirOperatorCertificateexpired,calculatedtothenearestpula. (4) AnapplicationfortherenewalofanAirOperatorCertificatethatexpired12monthsormorepriortotheapplicationforrenewalshallbetreatedasanapplicationforanewAirOperatorCertificateandtheprovisionsofregulation4shallapply. 10. TheAuthoritymaysuspendanAirOperatorCertificateorapartoftheAirOperatorCertificate,where— (a) anyinspectionmadeforthepurposeofascertainingwhethertheoperator

remainscomplianthasshownthattheoperatorisnotcompliant; (b) theoperatorhascontravenedanyoftheprovisionsoftheAct; (c) theoperatorhasfailedtocomplywithanyotherconditionspecifiedby

theAuthority. 11.(1) TheAuthoritymayrevokeanAirOperatorCertificateairoperatorwhere— (a) thecontinuousoperationsoftheoperatorareagainstpublicinterest; (b) theAirOperatorCertificateholderhasbeenconvictedofanoffence

undertheAct;

Renewal of air operator certificate

Suspension of air operator certificate

Revocation of air operator certificate

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(c) anyinspectionmadeforthepurposeofascertainingwhethertheoperatorremainscomplianthasshownthattheoperatorisnotcompliant;and

(d) theAirOperatorCertificateholderfailstocomplywithregulation12. (2) WhereanAirOperatorCertificateisrevokedintermsofsubregulation(1),theAirOperatorCertificateholdershallsurrenderthecertificatetotheAuthority. 12. (1) TheAir Operator Certificate holder shall, for purposes ofdeterminingcompliancewithapplicableregulations— (a) grant theAuthority access to and co-operation with any of its

organisations,facilitiesandaircraft; (b) ensurethattheAuthorityisgrantedaccesstoandco-operationwithany

organisationorfacilitiesthatithascontractedforservicesassociatedwithcommercialairtransportoperationsandmaintenance;and

(c) granttheAuthorityfreeanduninterruptedaccesstotheflightdeckoftheaircraftduringflightoperations.

(2) AnAirOperatorCertificateholdershallprovidetotheAuthority,aforwardobserver’sseatoneachoftheairoperatorcertificateholder’saircraftfromwhichtheflightcrew’sactionsandconversationsmaybeeasilyobserved. (3) AnypersonwhocontravenesthisregulationcommitsanoffenceandisliabletoafinenotexceedingP5000000,ortoimprisonmentforatermnotexceeding10years,ortoboth. 13.(1) TheAuthorityshallconducton-goingvalidationoftheAirOperatorCertificateholder’scontinuedeligibilitytoholditsAirOperatorCertificateandassociated approvals. (2) TheAirOperatorCertificateholdershallallowtheAuthoritytoconducttestsandinspections,atanytimeorplace,todeterminewhetheranAirOperatorCertificate holder is complyingwith the applicable laws andAirOperatorCertificatetermsandconditions. (3) TheAirOperatorCertificateholdershallmakeavailableatitsprincipalbase of operations — (a) allportionsofitscurrentAirOperatorCertificate; (b) allportionsofitsOperationsandMaintenanceManuals;and (c) a current listing that includes the location and individual positions

responsibleforeachrecord,documentandreportrequiredtobekeptby theAirOperatorCertificate holder under the applicable lawsorstandards.

(4) FailurebyanyAirOperatorCertificateholdertomakeavailabletotheAuthorityuponrequest,allportionsoftheAirOperatorCertificate,OperationsandMaintenanceManualsandanyrequiredrecord,documentorreportshallformgroundsforsuspensionofallorpartoftheAirOperatorCertificate.

PART III — Air Operator Certification and Continued Validity

14.(1) AnAirOperatorCertificateholderthatisnotauthorisedtoconductmaintenanceunderitsAirOperatorCertificateshallmaintainaprincipalbaseof operations. (2) AnAirOperator Certificate holder that is authorised to conductmaintenanceunderitsAirOperatorCertificateshallmaintainaprincipalbaseof operations and maintenance.

(3) AnAirOperatorCertificateholdermayestablishamainoperationsbase

Access for inspection

Base of operations

Conducting tests and inspections

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andamainmaintenancebaseatthesamelocationoratseparatelocations. (4) AnAirOperatorCertificateholdershallprovidewrittennotificationofintenttotheAuthorityatleast30daysbeforeitproposestoestablishorchangethelocationofitsbase. 15. (1) AnAirOperatorCertificateholdershallhaveanaccountablemanager,acceptabletotheAuthority,whohascorporateauthorityforensuringthatallflightoperationsandmaintenanceactivitiescanbefinancedandcarriedouttothehighestdegreeofsafetystandardsrequiredbytheAuthority. (2) Whenconductingcommercialairtransportoperations,theAirOperatorCertificateholdershallhavequalifiedpersonnel,withprovencompetencyincivilaviation,availableandservingfull-timeinthefollowingpositionsortheirequivalent — (a) OperationsManager; (b) ChiefPilot; (c) SafetyManager; (d) MaintenanceManager;and (e) ChiefInspector. (3) TheAuthoritymayapprovepositionsornumbersofpositions,otherthanthoselisted,iftheAirOperatorCertificateholderisabletoshowthatitcanperformtheoperationwiththehighestdegreeofsafetyunderthedirectionoffewerordifferentcategoriesofmanagementpersonnelduetothe— (a) thekindofoperationsinvolved; (b) thenumberofaircraftused;and (c) theareaofoperation. (4) AnAirOperatorCertificate holder shall complywithmanagementpersonnelrequirementsasspecifiedintheSecondSchedule. (5)Theindividualswhoserveinthepositionsrequiredorapprovedunderthis regulationandanyone inaposition toexercisecontroloveroperationsconductedundertheAirOperatorCertificateshall— (a) bequalifiedthroughtraining,experience,andexpertise;and (b) discharge their duties tomeet applicable legal requirements and to

maintain safe operations. (6) Totheextentoftheirresponsibilities,theindividualswhoserveinthepositionsrequiredorapprovedshallhaveafullunderstandingofthefollowingmaterialswithrespecttotheirAirOperatorCertificateholder’soperation— (a) aviationsafetystandardsandsafeoperatingpractices; (b) theAirOperatorCertificateholder’soperationsspecifications; (c) allappropriatemaintenanceandairworthinessrequirements in these

Regulations;and (d) themanualsrequiredundertheseRegulations. (7) AnAirOperatorCertificateholdershall— (a) state in the general policy provisions of the operationsmanual the

duties,responsibilitiesandauthorityofpersonnelrequiredunderthisregulation;

(b) listintheoperationsmanualthenamesandbusinessaddressesoftheindividualsassignedtothosepositions;and

(c) notifytheAuthorityinwriting,within10daysofanyvacancyinanyposition listed under subregulation (2).

Management personnel required for commercial air transport operations

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(8) AnAirOperatorCertificateholdershallnoteffectanychangeswithoutthepriorwrittenapprovaloftheAuthoritywithrespectto— (a) theaccountablemanager;and (b) anyofthemanagementpersonnelspecifiedintheoperationsmanual. (9) Anypersonwhocontravenessubregulation(8)commitsanoffenceandisliabletoafinenotexceedingP5000000,ortoimprisonmentforatermnotexceeding10years,ortoboth. 16.(1) AnAirOperatorCertificateholdershallestablishaqualitysystemanddesignateaqualitymanagertomonitorcompliancewith,andadequacyof, procedures required to ensure safe operational practices and airworthyaircraft. (2) Compliancemonitoringshallincludeafeedbacksystemtotheaccountablemanager to ensure corrective action as necessary. (3) AnAirOperatorCertificateholdershallensurethatthequalitysystemincludesaqualityassuranceprogrammethatcontainsproceduresdesignedtoverifythatalloperationsarebeingconductedinaccordancewithallapplicablerequirements,standardsandprocedures. (4) Thequalitysystem,andthequalitymanager,shallbeacceptabletotheAuthority. (5) AnAirOperatorCertificateholdershalldescribethequalitysysteminrelevantdocumentationasspecifiedintheFourthSchedule. (6) Notwithstanding subregulation (1), theAuthoritymay accept thenomination of twoQualityManagers, one for operations and one formaintenance,providedthattheoperatorhasdesignatedoneQualityManagementUnit toensure that theQualitySystem isapplieduniformly throughout theentire operation. (7) WheretheAirOperatorCertificateholderisalsoanapprovedmaintenanceorganisation, theAirOperator Certificate holder’s qualitymanagementsystemmaybecombinedwiththerequirementsofanapprovedmaintenanceorganisationandsubmittedforacceptancetotheAuthority,andStateofRegistryfor aircraft not registered in Botswana. 17. (1) AmanualrequiredundertheseRegulationsshall— (a) includeinstructionsandinformationnecessarytoallowthepersonnel

concernedtoperformtheirdutiesandresponsibilitieswithahighdegreeofsafety;

(b) beinaformthatiseasytoreviseandcontainsasystemwhichallowspersonneltodeterminethecurrentrevisionstatusofeachmanual;

(c) haveadateofthelastrevisiononeachpageconcerned; (d) not be contrary to any applicableRegulations and theAirOperator

Certificateholder’soperationsspecifications;and (e) include a reference to appropriate civil aviation regulations. (2) A person shall not cause the use of any policy and procedure forflight operations or airworthiness function prior to co-ordinationwith theAuthority. (3) AnAirOperatorCertificate holder shall submit the proposedpolicyorprocedure to theAuthorityat least30daysprior to thedateof intendedimplementation. (4) AnypersonwhocontravenesthisregulationcommitsanoffenceandisliabletoafinenotexceedingP5000000,ortoimprisonmentforatermnotexceeding10years,ortoboth.

Quality System

Submission and revision of policy and procedure manual

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18.(1) AnAirOperatorCertificateholdershallretainthefollowingrecordsfortheperiodspecifiedintheFifthSchedule— (a) flightanddutyrecords; (b) flightcrewrecords; (c) otherAirOperatorCertificateholderpersonnel forwhicha training

programisrequired; (d) fuelandoilrecords; (e) maintenancerecordsoftheaircraft; (f) operationalflightplan; (g) FlightPreparationformslistedbelow— (i) completedloadmanifests, (ii) massandbalancerecords, (iii) dispatchreleases, (iv) flightplans, (v) passengermanifests,and (vi) weatherreports; (h) aircraft technical logbook, including the following sections listed

below — (i)journeyrecordssection,and (ii)maintenancerecordssection; (i) flightrecorderrecords; (j) qualitysystemrecords; (k) dangerousgoodstransportdocument; (l) dangerousgoodsacceptancechecklist; (m) recordsoncosmicandsolarradiationdosage;and (n) otherrecordsasmayberequiredbytheAuthority. (3) For the records identified under subregulation (2), the air operatorcertificateholdershallmaintain— (a) current recordswhichdetail thequalificationsand trainingofall its

employees,andcontractemployees,involvedintheoperationalcontrol,flightoperations,groundoperationsandmaintenanceoftheairoperator;and

(b) recordsforthoseemployeesperformingcrewmemberorflightoperationsofficerduties insufficientdetail todeterminewhether theemployeemeets the experience andqualification for duties in commercial airtransport operations.

(4) AnAirOperatorCertificateholdershallmaintainrecordsinamanneracceptabletotheAuthorityandanAirOperatorCertificateholderwhofailstocomplywiththisrequirementcommitsanoffenceandisliabletoafinenotexceedingP5000000,ortoimprisonmentforatermnotexceeding10years,ortoboth. 19. (1) AnAirOperatorCertificateholdershallretain— (a) themostrecentflightdatarecordercalibration,includingtherecording

mediumfromwhichthiscalibrationisderived;and (b) theflightdatarecordercorrelationforoneaircraftofanygroupofaircraft

operatedbytheairoperatorcertificateholder— (i) thatareofthesametype, (ii) onwhich themodelflight recorder and its installation are the

same,and (iii) onwhichthereisnodifferenceintypedesignwithrespecttothe

originalinstallationofinstrumentsassociatedwiththerecorder.

Retention of records

Cockpit voice andflightdata recorder records

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(2) Intheeventofanaccidentorincidentrequiringimmediatenotificationof theAuthority, theAirOperatorCertificateholder shall removeandkeeprecordedinformationfromthecockpitvoicerecorderandflightdatarecorderforatleast60daysor,ifrequestedbytheAuthority,foralongerperiod. (3) The flight data recorder calibration and the flight data recordercorrelationshallbekeptaspartofthemaintenancerecordsforaircraftanditscomponents. (4) AnAirOperatorCertificate holderwho contravenes this regulationcommitsanoffenceand is liable toafinenotexceedingP5000000,or toimprisonmentforatermnotexceeding10years,ortoboth. 20. (1) Anauthorisedpersonshallhavepowertoinspectandcopyanyoftherecordsreferredtoinregulation18and19. (2) Anypersonwhorefusesanauthorisedpersonaccesstoanyoftherecordsreferredtounderregulation18and19commitsanoffenceandisliabletoafinenotexceedingP5000000,ortoimprisonmentforatermnotexceeding10years,ortoboth. 21. (1) TheAirOperatorCertificateholdershallmaintainintheoperationsspecification,acurrentlistofallaircraftitoperates. (2) The operation specification referred to under subregulation (1) shallcontaintheinformationforeachaircraftintheoperator’sfleet,identifiedbyaircraftmake,model,seriesandserialnumberasspecifiedinPartIIofFormBsetoutintheFirstSchedule. (3) AnAirOperatorCertificateholdershallapplytotheAuthorityforanamendmenttoitsoperationsspecificationsinadvanceofanyintendedchangeof aircraft. (4) Anaircraftofanothercertificateholderoperatedunderaninterchangeagreement shallbe incorporated to theoperationsspecificationsas requiredunder subregulation (2). 22. AnAirOperatorCertificateholdershallhaveanaircrafttechnicallogthatiscarriedontheaircraftthatcontainsajourneyrecordssectionandanaircraftmaintenance record section. 23. (1) ApersonoranyAirOperatorCertificateholder’semployeeshallnotperformorserveintheairoperatorcertificateholder’scompanyunlessthepersonortheemployeehascompletedthecompanyindoctrinationcurriculumapprovedbytheAuthority,appropriatetothatpersonoremployee’sdutiesandresponsibilities. (2) Theindoctrinationcurriculumshallincludetraininginknowledgeandskills related tohumanperformance, includingco-ordinationwithotherAirOperatorCertificatepersonnel. 24. (1) AnAirOperatorCertificate holder shall establish aflight safetydocument system, approved by theAuthority, for the use and guidance ofoperational personnel. (2) ThedevelopmentandorganisationofaflightsafetydocumentsystemshallcontaintheminimumelementsspecifiedintheSixthSchedule. 25. (1) AnAirOperatorCertificateholdershallestablishandmaintainaSafetyManagementSystemacceptabletotheAuthoritythat,asaminimum— (a) identifiessafetyhazards; (b) ensuresthatremedialactionnecessarytomaintainanacceptablelevel

ofsafetyisimplemented;

Powers to inspect and copy records

Aircraft operated by Air Operator Certificateholder

Aircraft technicallog

Company procedures indoctrination

Flightsafetydocument system

Safety Management System

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(c) providesforcontinuousmonitoringandregularassessmentofthesafetylevelachieved;

(d) aimstomakecontinuousimprovementtotheoveralllevelofsafety;and

(e) clearlydefineslinesofsafetyaccountabilitythroughouttheoperator’sorganization,includingdirectaccountabilityforsafetyonthepartofsenior management.

(2) AnAirOperatorCertificateholderthatoperatesaircraftwithamaximumcertificatedtake-offmassofmorethan27000kgshallincludeaflightdatamonitoring programme as part of its Safety Management System. (3) TheAirOperatorCertificateholder’sflight data analysis programmeshallbenon-punitiveandcontainadequatesafeguards toprotect thesourceofthedata. (4) TheAirOperatorCertificate holder’s SafetyManagement Systemshallincludeaflightsafetydocumentssystemfortheuseandguidanceofitsoperational personnel. (5) TheSafetyManagementSystemshallbeasspecifiedundertheSeventhSchedule. 26. AnAirOperatorCertificateholderwhooperatesanaeroplaneover5700kgmaximumcertificatedtake-offmassshallobtainandassesscontinuingairworthinessinformationandrecommendationsavailablefromtheorganisationresponsibleforthetypedesignandshallimplementresultingactionsconsiderednecessaryinaccordancewithaprocedureacceptabletotheAuthority. 27. (1) AnAirOperatorCertificate holderwho operates an aeroplaneover5700kgmaximumcertificatedtake-offmassshallmonitorandassessmaintenanceandoperationalexperiencewithrespecttocontinuingairworthinessandhaveasystemwherebyinformationonfaults,malfunctions,defectsandotheroccurrencesthatcauseormightcauseadverseeffectsonthecontinuingairworthinessoftheaircraftistransmittedtotheorganisationresponsibleforthetypedesignoftheaircraft. (2) TheoperatorsandmaintenanceorganisationsshallreporttotheAuthorityinrespectofaeroplanesover5700kgandhelicoptersover3175kgmaximumcertificated take-offmass the service information requiredby the authorityaccordingtotheprocedure,establishedbytheAuthority. (3) The operators andmaintenance organisations shall transmit to theorganisationresponsibleforthetypedesignofaircraftinrespectofaeroplanesover5700kgandhelicoptersover3175kgmaximumcertificatedtake-offmassinformationonfaults,malfunctions,defectsandotheroccurrencesthatcauseormightcauseadverseeffectsonthecontinuingairworthinessoftheaircraft.

PART IV — Aircraft

28. (1) Apersonshallnotoperateanaircraft incommercialair transportunlessthataircrafthasanappropriatecurrentairworthinesscertificate,isinanairworthycondition,andmeetstheapplicableairworthinessrequirementsfortheseoperations,includingthoserelatedtoidentificationandequipment. (2) Apersonshallnotoperateanyspecifictypeofaircraftincommercialairtransportuntilithascompletedsatisfactoryinitialcertification,whichincludestheissuanceofanAirOperatorCertificatelistingforthattypeofaircraft.

Continuing airworthinessinformation

Maintenance and operational experience

Authorisedaircraft

C.497

(3) ApersonshallnotoperateadditionalorreplacementaircraftofatypeforwhichitiscurrentlyauthorisedunlessitcanshowthateachaircrafthascompletedanevaluationprocessforinclusionintheAirOperatorCertificateholder’sfleet. (4) AnypersonwhocontravenesthisregulationcommitsanoffenceandisliabletoafinenotexceedingP5000000,ortoimprisonmentforatermnotexceeding10years,ortoboth. 29. (1) AnAirOperatorCertificateholdermaydry-leaseaforeignregisteredaircraftforcommercialairtransportwhereauthorisedbytheAuthority. (2) Apersonshallnotoperateaforeignregisteredaircraftunless— (a) thereisinexistenceacurrentagreementbetweentheAuthorityandthe

StateofRegistrythat,whiletheaircraftisoperatedbyaBotswanaairoperatorcertificateholder,theseRegulationsshallapply;and

(b) thereisinexistenceacurrentagreementbetweentheAuthorityandtheStateofRegistrythat—

(i) whiletheaircraftisoperatedbytheairoperatorcertificateholder,theairworthinessregulationsoftheStateofRegistryshallapply,or

(ii) if the State ofRegistry agrees to transfer some or all of theresponsibilityforairworthinesstotheAuthorityunderArticle83bisoftheChicagoConvention,theCivilAviation(Airworthiness)RegulationsshallapplytotheextentagreeduponbytheAuthorityandtheStateofRegistry.

(3) An agreement under this regulation is an acknowledgement that theAuthorityshallhavefreeanduninterruptedaccesstotheaircraftatanyplaceandtimeandanypersonwhorefusesanyauthorisedpersonsuchaccesscommitsanoffenceandisliabletoafinenotexceedingP5000000,ortoimprisonmentforatermnotexceeding10years,ortoboth. (4) AnypersonwhooperatesanaircraftwithouttheauthorityrequiredunderthisregulationcommitsanoffenceandisliabletoafinenotexceedingP5000000,ortoimprisonmentforatermnotexceeding10years,ortoboth. 30. (1) AnAirOperatorCertificateholdershallnotinterchangeaircraftwithanotherAirOperatorCertificateholderwithouttheapprovaloftheAuthority. (2) TheAirOperatorCertificateholdershallcomplywithalltherequirementsforaircraftinterchangespecifiedintheEighthSchedule. 31. (1) AnAirOperatorCertificate holder shall not conductwet-leaseoperationsonbehalfofanotherairoperatorexceptinaccordancewiththeseRegulationsortheapplicablelawsoftheStateinwhichtheoperationoccursandtherestrictionsimposedbytheAuthority. (2) AnAirOperatorCertificateholdershallnotallowanotherentityorairoperatortoconductwet-leaseoperationsonitsbehalfunless— (a) thatairoperatorholdsanAirOperatorCertificateoritsequivalentfrom

aContractingStatethatauthorisesthoseoperations;and (b) theAirOperatorCertificate holder advises theAuthority of such

operationsandprovidesacopyoftheAirOperatorCertificateunderwhichtheoperationwasconducted.

(3) TheAirOperatorCertificateholdershallcomplywithalltherequirementsforthewet-leasingofaircraftprovidedintheNinthSchedule. 32. (1) AnAirOperatorCertificateholdershallnotuseanaircrafttypeandmodelincommercialairtransportpassenger-carryingoperationsunlessithasfirstconducted,fortheAuthority,anactualfullcapacityemergencyevacuationdemonstrationfortheconfigurationin90secondsorless.

Dry leasing of foreign registered aircraft

Aircraft interchange

Wet leasing

Emergency evacuation demonstration

C.498

(2) Thefullcapacityactualdemonstrationreferredtoinsubregulation(1)maynotberequiredwheretheAirOperatorCertificateholderprovidesevidencethat— (a) a satisfactory full capacity emergency evacuation for the aircraft to

beoperatedwasdemonstratedduringtheaircrafttypecertificationorduringthecertificationofanotherairoperator;and

(b) thereisanengineeringanalysiswhichshowsthatanevacuationisstillpossiblewithinthe90-secondstandardiftheAirOperatorCertificateholder’saircraftconfigurationdifferswithregardtonumberofexitsorexittypeornumberofcabincrewmembersorlocationofthecabincrew members.

(3) Whereafullcapacitydemonstrationisnotrequired,apersonshallnotuse an aircraft type and model in commercial air transport passenger-carrying operationsunlessithasfirstdemonstratedtotheAuthoritythatitsavailablepersonnel, procedures, and equipment canprovide sufficient open exits forevacuation in 15 seconds or less. (4) Apersonshallnotusealandplaneinextendedoverwateroperationsunless it hasfirst demonstrated to theAuthority that it has the ability andequipmenttoefficientlycarryoutitsditchingprocedures. (5) TheAirOperatorCertificateholdershallcomplywithalltherequirementsfortheemergencyevacuationdemonstrationprovidedintheTenthSchedule. 33.(1) AnAirOperatorCertificateholdershallnotoperateanaircrafttypeincommercialairtransportunlesstheairoperatorcertificateholderfirstconductssatisfactorydemonstrationflightsfortheAuthorityinthataircrafttype. (2) AnAirOperatorCertificate holder shall not operate an aircraft in adesignatedspecialarea,orusingaspecialisednavigationsystem,unlessithasconductedademonstrationflighttothesatisfactionoftheAuthority. (3) Demonstrationflightsrequiredundersubregulation(1)shallbeconductedin accordancewith the regulations applicable to the type of operation andaircraft type used. (4) TheAirOperatorCertificateholdershallcomplywithalltherequirementsfordemonstrationflightsprovidedintheEleventhSchedule. (5) TheAuthoritymayauthorisedeviationsfromthisregulationwhereitfindsthatspecialcircumstancesexistwhichrendersfullcompliancewiththisregulation unnecessary.

PART V — Facilities and Operations Schedules

34. (1) AnAirOperatorCertificateholdershallmaintainoperationalandairworthinesssupportfacilitiesatthemainoperatingbase,appropriateforthearea and type of operation. (2) AnAirOperatorCertificate holder shall arrange appropriate groundhandling facilities at each aerodromeused to ensure the safe servicing andloadingofitsflights. 35. (1) Inestablishingflightoperationsschedules,anAirOperatorCertificateholderconductingscheduledoperationsshallallowenoughtimefortheproperservicingof aircraft at intermediate stops, and shall consider theprevailingwindsenrouteandcruisingspeedforthetypeofaircraft. (2) Thecruisingspeedreferredtoundersubregulation(1)shallnotbemorethanthatresultingfromthespecifiedcruisingoutputoftheengines.

Demonstration flights

Facilities

Operations schedules

C.499

PART VI — Air Operator Certificate Flight Operations Management

36.(1) AnAirOperatorCertificateholdershallprepareandkeepcurrentanOperationsManualwhich contains the air operator certificate holder’sproceduresandpoliciesfortheuseandguidanceofitspersonnel. (2)TheOperationsManualshallcontaintheoverallgeneralcompanypoliciesandproceduresregardingtheflightoperationsitconducts. (3) AnAirOperatorCertificateholdershallissuetothecrewmembersandpersonsassignedoperationalcontrolfunctions,anOperationsManualapprovedbytheAuthority. (4) AnAirOperatorCertificateholdershallissuetheOperationsManual,orpertinentportions,togetherwithallamendmentsandrevisionstoallpersonnelthatarerequiredtouseit. (5) AnAirOperatorCertificate holder shall not provide for use of itspersonnelincommercialair transport,anyOperationsManualorportionofthismanualwhichhasnotbeenreviewedandapprovedfortheAirOperatorCertificateholderbytheAuthority. (6) AnAirOperatorCertificateholdershallensurethat,dependingonthesizeandcomplexityofoperations,thecontentsoftheOperationsManualincludesatleastthosesubjectsdesignatedbytheAuthoritythatareapplicabletotheairoperatorholder’soperationssuchas— (a) theholder’sgeneralpolicies; (b) dutiesandresponsibilitiesofpersonnel; (c) operationalcontrolpolicyandprocedures; (d) instructions and information necessary to permit flight and ground

personneltoperformtheirdutiestothelevelofsafetyacceptabletotheAuthority;and

(e) anyothersubjects. (7) UnlessotherwiseacceptabletotheAuthority,anAirOperatorCertificateholdershallprovideanOperationsManualcontaininginformationon— (a) operationsadministrationandsupervision; (b) accidentpreventionandflightsafetyprogrammes; (c) personneltraining; (d) flightcrewandcabincrewmemberfatigue; (e) flighttimelimitations; (f) flight operations including operational flight planning, aeroplane

performance,routes,guidesandcharts, (g) minimumflightaltitudes; (h) aerodromeoperatingminima; (i) searchandrescue; (j) dangerousgoods;and (k) navigation,communications,security,andhumanfactors. (8) Theoperationsmanualmaybepublishedinparts,asasingledocument,orasaseriesofvolumesandshallbeorganisedwiththefollowingstructure— (a) General; (b) Aircraftoperatinginformation; (c) Areas,routesandaerodromes;and (d) Training.

Operations manual

C.500

(9) Specificsubjectsshallbe— (a) AircraftOperatingManual; (b) MinimumEquipmentListandConfigurationDeviationList; (c) TrainingProgramme; (d) AircraftPerformancePlanningManual; (e) RouteGuide; (f) DangerousGoodsProcedures; (g) AccidentReportingProcedures; (h) SecurityProcedures; (i) AircraftLoadingandHandlingManual;and (j) Cabincrewmembermanual,ifrequired. (10) TheOperationsManualshallconformtotheoutlineandstructureprovidedintheTwelfthSchedule. 37. (1) AnAirOperatorCertificateholdershallensurethatalloperationspersonnelareproperly instructed in theirdutiesandresponsibilitiesandtherelationshipofsuchdutiestotheoperationasawhole. (2) AnAirOperatorCertificate holder shall have aTrainingProgrammeapprovedbytheAuthoritycontainingthegeneraltraining,checking,andrecordkeeping policies. (3) AnAirOperatorCertificateholdershallhavetheapprovaloftheAuthoritypriortousingatrainingcurriculumforthepurposeofqualifyingacrewmember,orpersonperformingoperationalcontrolfunctions,fordutiesincommercialair transport. (4) AnAirOperatorCertificate holder shall submit to theAuthority anyrevisiontoanapprovedtrainingprogramme,andshallreceivewrittenapprovalfromtheAuthoritybeforethatrevisioncanbeused. (5) TheTrainingProgramme shall conform to the outline set out in theThirteenthSchedule. 38. (1) AnAirOperatorCertificateholderorapplicantshallsubmitproposedaircraft operatingmanuals for each type and variant of aircraft operated,containing thenormal, abnormal, andemergencyprocedures relating to theoperationoftheaircraftforapprovalbytheAuthority. (2) AnAircraft OperatingManual shall be based upon the aircraftmanufacturer’sdataforthespecificaircrafttypeandvariantoperatedbytheAirOperatorCertificateholderandshallincludespecificoperatingparameters,detailsoftheaircraftsystems,andofthecheckliststobeusedapplicabletotheoperationsoftheAirOperatorCertificateholderthatareapprovedbytheAuthority. (3) Thedesignofthemanualshallobservehumanfactorprinciples. (4) TheAircraftOperatingManualshallbeissuedtotheflightcrewmembersandpersonsassignedoperationalcontrolfunctionstoeachaircraftoperatedbytheAirOperatorCertificateholder. (5) TheAircraftOperatingManualshallconformtotheoutlinesetoutintheFourteenthSchedule. 39. (1) AnAirOperatorCertificateholdershalluseanaircrafttechnicallogcontainingajourneyrecordssectionwhichincludesthefollowinginformationforeachflight— (a) Aircraftnationalityandregistration; (b) Date; (c) Namesofcrewmembers; (d) Dutyassignmentsofcrewmembers;

Training programme

Aircraft Operating Manual

Aircraft TechnicalLogentries–journeyrecords section

C.501

(e) Placeofdeparture; (f) Placeofarrival; (g) Timeofdeparture; (h) Timeofarrival; (i) Hoursofflight; (j) Natureofflight(private,aerialwork,scheduled,non-scheduled); (k) Incidents,observations,ifany;and (l) Signatureofpersonincharge. (2) Entries in the journey logbookshallbemadecurrentlyand in inkorindelible pencil. (3) Completedjourneylogbooksshallberetainedtoprovideacontinuousrecordofthelasttwoyearsoperations. 40. TheAirOperatorCertificate holder shall, for each commercial airtransportoperation,designateinwritingonepilotasthepilot-in-command.

41. (1) TheAirOperatorCertificateholder shall schedule,and thepilot-in-commandshallensure that theminimumnumberof requiredcabincrewmembersareonboardpassenger-carryingflights. (2) Thenumberofcabincrewmembersmaynotbelessthantheminimumspecifiedby theAuthority in the airoperator certificateholder’soperationsspecificationsorthefollowing— (a) foraseatingcapacityof20to50passengers,onecabincrewmember;

and (b) oneadditionalcabincrewmemberforeachunit,orpartofaunit,of50

passenger seat capacity. (3) Whenpassengersareonboardaparkedaircraft,theminimumnumberofflightattendantsshallbeone-halfthatisrequiredfortheflightoperation,butneverlessthanonecabincrewmemberoranotherpersonqualifiedintheemergencyevacuationproceduresfortheaircraft. (4) AnypersonwhocontravenesthisregulationcommitsanoffenceandisliabletoafinenotexceedingP5000000,ortoimprisonmentforatermnotexceeding10years,ortoboth. 42. (1) AnAirOperatorCertificateholdershallnotallowthetransportationof special situation passengers except — (a) where provided in theAirOperatorCertificate holder’sOperations

Manualprocedures;and (b) withtheknowledgeandconcurrenceofthepilot-in-command. (2) AnypersonwhocontravenesthisregulationcommitsanoffenceandisliabletoafinenotexceedingP5000000,ortoimprisonmentforatermnotexceeding10years,ortoboth. 43. (1) AnAirOperatorCertificateholdershallhaveaprogrammeapprovedbytheAuthorityofcheckingandstandardisationofcrewmemberstoaddresstheAirOperatorCertificateholder’suniquefleetdifferencesandcompliancemethod. (2) AnAirOperatorCertificate holder shall checkpilots’ proficiencyonthosemanoeuvresandproceduresthatarespecifiedbytheAuthorityforpilotproficiency checks,which shall include emergency procedures and,whereapplicable,instrumentflightrules.

Designation of pilot-in- command

Required cabin crew members

Carriage of special situation passengers

Crew member checkingandstandardisation programme

C.502

44. (1) AnAirOperatorCertificate holder shall issue to theflight crewsandmakeavailableoneachaircraft,thechecklistproceduresapprovedbytheAuthorityappropriateforthetypeandvariantofaircraft. (2) AnAirOperatorCertificateholdershallensurethatapprovedproceduresincludeeachitemnecessaryforflightcrewmemberstocheckforsafetybeforestartingengines,takingoff,orlanding,andforengineandsystemsabnormalitiesand emergencies. (3) AnAirOperatorCertificate holder shall ensure that the checklistproceduresaredesignedsothataflightcrewmemberdoesnotneedtorelyuponhisorhermemoryforitemstobechecked. (4) AnAirOperatorCertificateholdershallmaketheapprovedproceduresreadilyuseableinthecockpitofeachaircraftandtheflightcrewshallberequiredtofollowthemwhenoperatingtheaircraft. 45. (1) AnAirOperatorCertificateholdershallprovide,fortheuseoftheflightcrewmembers,maintenancepersonnelandpersonsassignedoperationalcontrolfunctionsduringtheperformanceoftheirduties,aMinimumEquipmentListapprovedbytheAuthority. (2) TheMinimumEquipmentListshallbespecifictotheaircrafttypeandvariantwhichcontainsthecircumstances,limitationsandproceduresforreleaseorcontinuanceofflightoftheaircraftwithinoperativecomponents,equipmentor instruments. (3) AnAirOperatorCertificateholdermayprovide,fortheuseofflightcrewmembers,maintenance personnel and persons assignedoperational controlfunctions during the performanceof their duties aConfigurationDeviationListspecifictotheaircrafttypeifoneisprovidedandapprovedbytheStateof Design. (4) AnAirOperatorCertificateholderoperationsmanualshallcontainthoseproceduresacceptabletotheAuthorityforoperationsinaccordancewiththeConfigurationDeviationListrequirements. (5) AnyAirOperatorCertificate holderwho contravenes this regulationcommitsanoffenceand is liable toafinenotexceedingP5000000,or toimprisonmentforatermnotexceeding10years,ortoboth. 46. (1) AnAirOperatorCertificateholdershallprovidefortheuseoftheflightcrewmembersandpersonsassignedoperationalcontrolfunctionsduringtheperformanceoftheirduties,aperformanceplanningmanualacceptabletotheAuthority. (2) Theperformanceplanningmanualshallbespecifictotheaircrafttypeandvariantandshallcontainadequateperformanceinformationtoaccuratelycalculatetheperformanceinallnormalphasesofflightoperation. 47. (1) AnAirOperatorCertificateholdershallhaveasystemapprovedbytheAuthorityforobtaining,maintaininganddistributingtoappropriatepersonnelcurrentperformancedataforeachaircraft,routeandairportthatituses.(2)ThesystemapprovedbytheAuthorityundersubregulation(1)shallprovidecurrent obstacle data for departure and arrival performance calculations. 48.(1) AnAirOperatorCertificate holder shall provide for the use oftheflight crewmembers, groundhandling personnel and persons assignedoperationalcontrolfunctionsduringtheperformanceoftheirduties,anaircrafthandlingandloadingmanualacceptabletotheAuthority. (2) Themanualreferredtoundersubregulation(1)shallbespecifictotheaircrafttypeandvariantandshallcontaintheproceduresandlimitationsforservicingandloadingoftheaircraft.

Cockpitcheckprocedures

Minimum Equipment List and ConfigurationDeviation List

Performance planning manual

Performance data control system

Aircraft loading and handlingmanual

C.503

49.(1) AnAirOperatorCertificateholdershallensurethatduringanyphaseofoperation,theloading,massandcentreofgravityoftheaeroplanecomplieswiththelimitationsspecifiedintheapprovedAeroplaneFlightManual,ortheOperationsManual,ifmorerestrictive. (2) AnAirOperatorCertificateholdershallestablishthemassandthecentreofgravityofanyaeroplanebyactualweighingpriortoinitialentryintoserviceandthereafteratintervalsoffouryears. (3) Theaccumulatedeffectsofmodificationsandrepairsonthemassandbalanceshallbeaccountedforandproperlydocumentedandaeroplanesshallbe reweighed if the effect ofmodificationson themass andbalance is notaccurately known. (4) AnAirOperatorCertificate holder shall determine themass of alloperatingitemsandcrewmembersincludedintheaeroplanedryoperatingmassbyweighingorbyusingstandardmassessothattheinfluenceoftheirpositionontheaeroplane’scentreofgravitycanbedetermined. (5) AnAirOperatorCertificateholdershallestablishthemassofthetrafficload,includinganyballast,byactualweighingordeterminethemassofthetraffic load in accordancewith standard passenger and baggagemasses asspecifiedintheFifteenthSchedule. (6) AnAirOperatorCertificateholdershalldeterminethemassofthefuelloadbyusing the actualdensityor, if notknown, thedensity calculated inaccordancewithamethodspecifiedintheOperationsManual. (7) AnAirOperatorCertificateholdershallhaveasystemapprovedbytheAuthorityforobtaining,maintaininganddistributingtoappropriatepersonnelcurrentinformationregardingthemassandbalanceofeachaircraftoperated. 50.(1) TheAirOperatorCertificate holder shall issue to the cabin crewmembersandprovidetopassengeragentsduringtheperformanceoftheirduties,acabincrewmembermanualapprovedbytheAuthority. (2) The cabin crewmembermanual shall contain those operationalpoliciesandproceduresapplicabletocabincrewmembersandthecarriageofpassengers. (3) TheAirOperatorCertificateholdershallissuetothecabincrewmembers,amanualspecifictotheaircrafttypeandvariantwhichcontainsthedetailsoftheirnormal,abnormalandemergencyproceduresandthelocationandoperationof emergency equipment. 51. (1) AnAirOperatorCertificate holder shall carry on eachpassengercarryingaircraft,inconvenientlocationsfortheuseofeachpassenger,printedcardsintheEnglishandSetswanalanguagesupplementingtheoralbriefingand containing — (a) diagramsandmethodsofoperatingtheemergencyexits; (b) otherinstructionsnecessaryforuseoftheemergencyequipment,and (c) informationregardingtherestrictionsandrequirementsassociatedwith

sittinginanexitseatrowasspecifiedintheSixteenthSchedule. (2) AnAirOperatorCertificateholdershallensurethateachcardcontainsinformationthatispertinentonlytothetypeandvariantofaircraftusedforthatflight. 52.(1) AnAirOperatorCertificateholdershallhaveasystemapprovedbytheAuthorityforobtaining,maintaininganddistributingtoappropriatepersonnelcurrentaeronauticaldataforeachrouteandaerodromethatituses.

M a s s a n d balance data control system

Cabin crew member manual

Passenger briefingcards

Aeronautical data control system

C.504

(2) ThespecificaerodromeinformationtobecontainedintheaeronauticaldatacontrolsystemshallconformtotheSeventeenthSchedule. 53.(1) AnAirOperatorCertificateholdershallprovidefortheuseoftheflightcrewmembersandpersonsassignedoperationalcontrolfunctionsduringtheperformanceoftheirduties,arouteguidetoensurethattheflightcrewshallhave,foreachflight,informationrelatingtocommunicationfacilities,navigationaids,aerodromes,instrumentapproaches,instrumentarrivalsandinstrumentdeparturesasapplicablefortheoperation,andsuchotherinformationastheoperatormaydeemnecessaryfortheproperconductofflightoperations. (2) Arouteguideshallcontainatleastthefollowinginformationincurrentform — (a) theminimumflightaltitudesforeachroutetobeflown; (b) aerodrome operatingminima for each of the aerodromes that are

likely to be used as aerodromes of intended landing or as alternate aerodromes;

(c) theincreaseofaerodromeoperatingminimaincaseofdegradationofapproachoraerodromefacilities;

(d) thenecessaryinformationforcompliancewithallflightprofilesrequiredbytheseRegulations,includingbutnotlimitedto,thedeterminationof —

(i) take-offrunwaylengthrequirementsfordry,wetandcontaminatedconditions, including those dictated by system failureswhichaffectthetake-offdistance;

(ii) take-offclimblimitations; (iii) en-routeclimblimitations; (iv) approachclimblimitationsandlandingclimblimitations; (v) landingrunwaylengthrequirementsfordry,wetandcontaminated

conditions,includingsystemsfailureswhichaffectthelandingdistance;and

(vi) supplementaryinformation,suchastirespeedlimitations. (3) The route guide shall be a component of the air operator certificateholder’soperationsmanual. 54.(1) AnAirOperatorCertificateholdershallusesourcesapprovedbytheAuthorityfortheweatherreportsandforecastsusedfordecisionsregardingflightpreparation,routingandterminaloperations. (2) For passenger carryingoperations, the air operator certificate holdershallhaveanapprovedsystemforobtainingforecastsandreportsofadverseweatherphenomenathatmayaffectsafetyofflightoneachroutetobeflownandtheairporttobeused. (3) Thesourcesofweatherreportsreferredtoundersubregulation(1)shallconformtotheoutlinesetoutintheEighteenthSchedule. 55. (1) AnAirOperatorCertificateholderplanningtooperateanaircraftinconditionswherefrost,ice,orsnowmayreasonablybeexpectedtoadheretotheaircraftshall— (a) useonlyaircraftadequatelyequippedforsuchconditions; (b) ensureflightcrewisadequatelytrainedforsuchconditions;and (c) haveanapprovedgroundde-icingandanti-icingprogramme. (2) AnAirOperatorCertificateholdershallfollowthede-icingandanti-icingrequirementsspecifiedundertheNineteenthSchedule.

Route guide

Weatherreporting sources

De-icing and anti-icing programme

C.505

56.(1) AnAirOperatorCertificateholdershallhaveanadequatemonitoringsystemapprovedbytheAuthorityforproperdispatchandmonitoringoftheprogressoftheflights. (2) Thedispatchandmonitoringsystemshallhaveenoughdispatchcentres,adequate for theoperations to be conducted, located at points necessary toensureadequateflightpreparation,dispatchandin-flightcontactwiththeflightoperations. (3) AnAirOperatorCertificateholdershallprovideenoughqualifiedflightoperationsofficersateachdispatchcentretoensureproperoperationalcontrolofeachflight. (4) AnAirOperatorCertificate holder shall follow theflightmonitoringsystemspecifiedundertheTwentiethSchedule. 57. (1) AnAirOperatorCertificateholder’sflights shallbe able tohavetwo-wayradiocommunicationswithallairtrafficcontrolfacilitiesalongtheroutes and alternate routes to be used. (2) AnAirOperatorCertificateholdershallbeabletohaverapidandreliableradiocommunicationswithallflightsovertheairoperatorcertificateholder’sentire route structure under normal operating conditions. (3) Theradiocommunicationsystemshallbeindependentfromtheairtrafficcontrol system. (4) AnAirOperatorCertificateholderengagedininternationalairnavigationshall, at all times, have available for immediate communication to rescuecoordinationcentres, informationontheemergencyandsurvivalequipmentcarriedonboardanyoftheiraeroplanesincluding,asapplicable— (a) thenumber,colourandtypesofliferaftsandpyrotechnics; (b) detailsofemergencywaterandmedicalsupplies;and (c) thetypeandfrequenciesoftheemergencyportableradioequipment. 58. (1) AnAirOperatorCertificateholdermayconductoperationsonlyalongsuchroutesandwithinsuchareasforwhich— (a) ground facilities and services, includingmeteorological services, are providedwhichareadequatefortheplannedoperation; (b) theperformanceoftheaircraftintendedtobeusedisadequatetocomply withminimumflightaltituderequirements; (c) theequipmentoftheaircraftintendedtobeusedmeetstheminimum requirementsfortheplannedoperation; (d) appropriateandcurrentmapsandchartsareavailable; (e) iftwo-engineaircraftareused,adequateairportsareavailablewithinthe timeordistancelimitations;and (f) ifsingle-engineaircraftareused,surfacesareavailablewhichpermita safe forced landing to be executed. (2) ApersonshallnotconductcommercialairtransportoperationsonanyrouteorareaofoperationunlessthoseoperationsareinaccordancewithanyrestrictionsimposedbytheAuthority. (3) AnypersonwhocontravenesthisregulationcommitsanoffenceandisliabletoafinenotexceedingP5000000,ortoimprisonmentforatermnotexceeding10years,ortoboth. 59. (1) AnAirOperatorCertificateholdershallensure,foreachproposedrouteorarea,thatthenavigationalsystemsandfacilitiesitusesarecapableofnavigatingtheaircraft—

Flightsupervision and monitoring system

Communi-cations facilities

Routes and areas of operations

Navigational accuracy

C.506

(a) withinthedegreeofaccuracyrequiredforairtrafficcontrol;and (b) totheairportsintheoperationalflightplanwithinthedegreeofaccuracy

necessaryfortheoperationinvolved. (2) Insituationswithoutadequatenavigationsystemsreference,theAuthoritymayauthorisedayVFRoperationsthatcanbeconductedsafelybypilotagebecauseofthecharacteristicsoftheterrain. (3) TheAuthorityshalllistintheAirOperatorCertificateholder’soperationsspecifications,non-visualgroundaidsrequiredforapprovalofroutesoutsideofcontrolledairspaceexceptforthosenavigationalaidsrequiredforroutestoalternate airports. (4) Non-visualgroundaidsreferredtoundersubregulation(3)shallnotberequiredfornightVFRoperationsonroutesthattheairoperatorcertificateholdershowshavereliablylightedlandmarkswhichareadequateforsafeoperation. (5) Operations on route segmentswhere the use of performance-basednavigation, celestial navigationor other specialisedmeans of navigation isrequiredshallbeapprovedbytheAuthority. (6) AnypersonwhocontravenesthisregulationcommitsanoffenceandisliabletoafinenotexceedingP5000000,ortoimprisonmentforatermnotexceeding10years,ortoboth. 60. (1) Anoperator,pilot-in-command,apersoncarryingonthebusinessofmanufacturing,repairing,overhauling,modifyinganaircraft,equipmentoranypartoftheaircraft,apersonwhosignsanairworthinessreportoracertificateofreleasetoserviceinrespectofanaircraft,equipmentorpartoftheaircraft,an air traffic controller, a flight information service officer, an aerodromecertificateholder,operatorormanager,apersonresponsibleforflightcheckingorinspectionofairnavigationfacilitiesoranypersonwhoperformsafunctioninrespectofgroundhandlingofanaircraftshallreporttotheAuthorityanyeventwhichconstitutesareportableoccurrenceintermsofsubregulation(2). (2) Forpurposesofthisregulationareportableoccurrencemeans— (a) anyincidentrelatingtoadefectormalfunctioninanaircraft,partor

equipmentof theaircraftwhichendangeredorwhichwillendangeroccupantsofthataircraftoranyotherpersonifnotcorrected;or

(b) anydefectormalfunctionofanyfacilityonthegroundusedorintendedtobeused in theoperationof the aircraft such that if thedefect ormalfunctionisnotcorrecteditislikelytoendangertheaircraftoranyof its occupants.

(3) Anoccurrence report is intended for thepreventionof accidents andincidentsandshallnotbeusedtoattributeblameorliabilitytoanypersonforany accident or incident. (4) ForpurposesofthisregulationareportableoccurrenceshallnotbeasubstitutefortherequirementtoreportanaccidentorincidentundertheCivilAviation (Investigation of Accidents) Regulations. (5) Anypersonwhocontravenes this regulationcommitsanoffenceandisliabletoafinenotexceedingP50000,ortoimprisonmentforatermnotexceeding10years,ortoboth.

Mandatory occurence reporting

C.507

PART VII — Air Operator Certificate Maintenance Requirements

61. (1) AnAirOperatorCertificateholdershallensuretheairworthinessoftheaircraftandtheserviceabilityofbothoperationalandemergencyequipmentby — (a) assuringtheaccomplishmentofpre-flightinspections; (b) assuringthecorrectionofanydefectordamageaffectingsafeoperation

ofanaircrafttoanapprovedstandard,takingintoaccounttheMinimumEquipmentListorConfigurationDeviationList,ifavailable,fortheaircrafttype;

(c) assuringtheaccomplishmentofallmaintenanceinaccordancewiththeapprovedoperator’saircraftmaintenanceprogramme;

(d) theanalysisoftheeffectivenessoftheAirOperatorCertificateholder’sapprovedaircraftmaintenanceprogramme;

(e) assuringtheaccomplishmentofanyoperationaldirective,airworthinessdirective and any other continued airworthiness requirementmademandatorybytheAuthority;and

(f) assuring the accomplishment ofmodifications in accordancewithan approved standard and, for non-mandatorymodifications, theestablishmentofanembodimentpolicy.

(2) AnAirOperatorCertificateholder shall ensure that thecertificateofairworthinessforeachaircraftoperatedremainsvalidinrespectto— (a) therequirementsundersubregulation(1); (b) theexpirationdateofthecertificate;and (c) any othermaintenance condition specified in the certificate of

airworthiness. (3) AnAirOperatorCertificateholder shallensure that the requirementsspecified in subregulation (1) areperformed inaccordancewithproceduresapprovedbyoracceptabletotheAuthority. (4) AnAirOperatorCertificateholdershallensure that themaintenance,preventivemaintenance,andmodificationofitsaircraftoraeronauticalproductsareperformedinaccordancewithitsmaintenancecontrolmanualorcurrentinstructionsforcontinuedairworthinessandtheCivilAviation(Airworthiness)Regulations. (5) AnAirOperatorCertificate holdermaymake an arrangementwithanotherpersonorentityfortheperformanceofanymaintenance,preventivemaintenance, ormodifications; but shall remain responsible of allworkperformedundersucharrangement. (6) AnAirOperatorCertificateholdershallhaveitsaircraftmaintainedandreleased to service by an approved maintenance organisation. (7) AnyAirOperatorCertificate holderwho contravenes this regulationcommitsanoffenceand is liable toafinenotexceedingP5000000,or toimprisonmentforatermnotexceeding10years,ortoboth. 62. (1) AnAirOperatorCertificateholdershallnotoperateanaircraft,exceptforpre-flightinspections,unlessitismaintainedandreleasedtoservicebyanapprovedmaintenanceorganisationthatisapprovedbytheStateofRegistryandisacceptabletotheAuthority. (2) ForaircraftregisteredinBotswana,anapprovedmaintenanceorganisationshallbeapprovedbytheAuthority.

Maintenance responsibility

Approval and acceptance of Air Operator Certificatemaintenance systems and programmes

C.508

(3) For aircraft not registered inBotswana, an approved maintenanceorganisationshallbeapprovedbytheStateofRegistryoftheaircraft,andsuchapprovalshallbeacceptedbytheAuthority. (4) AnypersonwhocontravenesthisregulationcommitsanoffenceandisliabletoafinenotexceedingP5000000,ortoimprisonmentforatermnotexceeding10years,ortoboth. 63. (1) AnAirOperatorCertificateholdershallprovide to theAuthority,andtotheStateofRegistryoftheaircraft,ifdifferentfromtheAuthority,theAirOperatorCertificateholder’smaintenancecontrolmanualandsubsequentamendments,fortheuseandguidanceofmaintenanceandoperationalpersonnelconcerned,containingdetailsoftheorganisation’sstructureincluding— (a) the accountablemanager anddesignated person responsible for the

maintenancesystemasrequiredbytheAuthority; (b) procedures tobe followed to satisfy themaintenance responsibility,

except where the air operator certificate holder is an approvedmaintenanceorganisation,andhasthequalityfunctionsunderregulation16;and

(c) proceduresforthereportingoffailures,malfunctionsanddefectstotheAuthority,StateofRegistryandtheStateofDesignwithin72hoursofdiscovery;inaddition,itemsthatwarrantimmediatenotificationtotheAuthoritywithawrittenfollow-onreportassoonaspossiblebutnolaterthanwithin72hoursofdiscovery,are—

(i) primarystructuralfailure, (ii) controlsystemfailure, (iii) fireintheaircraft, (iv) enginestructurefailure,or (v) anyotherconditionconsideredanimminenthazardtosafety. (2) TheAirOperatorCertificateholder’smaintenancecontrolmanualshallcontainthefollowinginformationwhichmaybeissuedinseparateparts— (a) adescriptionoftheadministrativeagreementsbetweentheAirOperator

Certificate holder and the approvedmaintenance organisation, or adescription of themaintenance procedures and the procedures forcompleting and signing amaintenance releasewhenmaintenanceis based on a system other than that of an approvedmaintenanceorganisation;

(b) adescriptionoftheprocedurestoensureeachaircrafttheyoperateisinanairworthycondition;

(c) adescriptionoftheprocedurestoensuretheemergencyequipmentforeachflightisserviceable;

(d) thenamesanddutiesofthepersonorpersonsrequiredtoensurethatallmaintenanceiscarriedoutinaccordancewiththemaintenancecontrolmanual;

(e) areferencetothemaintenanceprogrammerequiredbytheAuthority; (f) a description of themethods for completion and retention of the

operator’smaintenancerecordsrequiredbytheAuthority; (g) adescriptionoftheproceduresformonitoring,assessingandreporting

maintenance and operational experience for all aircraft over 5 700 kg maximumcertificatedtake-offmass;

Maintenance control manual

C.509

(h) adescriptionoftheproceduresforobtainingandassessingcontinuedairworthiness information and implementing any resulting actionsconsiderednecessaryby theStateofRegistry forallaircraftover5700 kgmaximumcertificated take-offmass, from the organisationresponsibleforthetypedesign;

(i) adescriptionoftheproceduresforimplementingmandatorycontinuingairworthinessasrequiredbytheAuthority;

(j) adescriptionoftheproceduresestablishingandmaintainingasystemofanalysisandcontinuedmonitoringoftheperformanceandefficiencyofthemaintenanceprogrammeinordertocorrectanydeficiencyinthatprogramme;

(k) a description of aircraft types andmodels towhich themanualapplies;

(l) a descriptionof the procedures for ensuring that unserviceabilitiesaffectingairworthinessarerecordedandrectified;and

(m) adescriptionof theproceduresforadvisingtheStateofRegistryofsignificantin-serviceoccurrences.

(3) Apersonshallnotprovideforuseof itspersonnel incommercialairtransportanyMaintenanceControlManualorportionof thismanualwhichhasnotbeenreviewedandapprovedfortheAirOperatorCertificateholderbytheAuthority. (4) AnyAirOperatorCertificate holderwho contravenes this regulationcommitsanoffenceand is liable toafinenotexceedingP5000000,or toimprisonmentforatermnotexceeding10years,ortoboth. 64. (1) TheAirOperatorCertificate holder, approved as an approvedmaintenanceorganisation,shallcarryouttherequirementsofregulation69. (2) IftheAirOperatorCertificateholderisnotanapprovedmaintenanceorganisation,theAirOperatorCertificateholdershallmeetthemaintenancerequirementsandresponsibilitiesspecifiedunderregulation61byusing— (a) an equivalent systemofmaintenance approved or accepted by the

Authority;or (b) throughanarrangementwithanapprovedmaintenanceorganisation

withawrittenmaintenancecontractagreedbetweentheairoperatorcertificateholderandthecontractingapprovedmaintenanceorganisationdetailingtherequiredmaintenancefunctionsanddefiningthesupportofthequalityfunctionsapprovedoracceptedbytheAuthority.

(3) AnAirOperatorCertificateholdershallemployapersonorgroupofpersons,acceptabletotheAuthority,toensurethatallmaintenanceiscarriedouttoanapprovedstandardsuchthatthemaintenancerequirementsofregulation69andrequirementsoftheAirOperatorCertificateholder’smaintenancecontrolmanualaresatisfied,andtoensurethefunctioningofthequalitysystemunderregulation 16. (4) AnAir Operator Certificate holder shall provide suitable officeaccommodation at appropriate locations for the personnel specified insubregulation (2). (5) AnAirOperatorCertificateholdershallestablishasafetyprogramforthemaintenanceof aircraft that is in accordancewith regulation25 that isacceptabletotheAuthority.

Maintenance management

C.510

65. (1) AnAirOperatorCertificateholder shall ensure thata systemhasbeenestablishedtokeep,inaformacceptabletotheAuthority,thefollowingrecords — (a) thetotaltimeinservice(hours,calendartimeandcycles,asappropriate)

oftheaircraftandalllife-limitedcomponents; (b) the current status of compliancewith allmandatory continuing

airworthinessinformation; (c) appropriatedetailsofmodificationsandrepairs; (d) the timeinservice(hours,calendar timeandcycles,asappropriate)

sincelastoverhauloftheaircraftoritscomponentssubjecttomandatoryoverhaullife;

(e) the current aircraft status of compliance with themaintenanceprogramme;and

(f) the detailedmaintenance records to show that all requirements forsigningofamaintenancereleasehavebeenmet.

(2) AnAirOperator Certificate holder shall ensure that items undersubregulation(1)shallbekeptforaminimumof90daysaftertheunittowhichtheyreferhasbeenpermanentlywithdrawnfromservice,andtherecordsshallbekeptfortheperiodsspecifiedintheFifthScheduleafterthesigningofthemaintenance release. (3) AnAirOperatorCertificate holder shall ensure that in the event oftemporarychangeofoperator,therecordsspecifiedinsubregulation(1)shallbemadeavailabletothenewoperator. (4) AnAirOperatorCertificateholder shall ensure thatwhenanaircraftispermanentlytransferredfromoneoperatortoanotheroperator,therecordsspecifiedinsubregulation(1)arealsotransferred. (5) AnyAirOperatorCertificate holderwho contravenes this regulationcommitsanoffenceand is liable toafinenotexceedingP5000000,or toimprisonmentforatermnotexceeding10years,ortoboth. 66.(1) AnAirOperatorCertificateholdershalluseanaircrafttechnicallogwhichincludesanaircraftmaintenancerecordsectioncontainingthefollowinginformationforeachaircraft— (a) informationabouteachpreviousflightnecessarytoensurecontinued

flightsafety; (b) thecurrentaircraftmaintenancerelease; (c) thecurrentinspectionstatusoftheaircraft,toincludeinspectionsdue

tobeperformedonanestablishedscheduleand inspections thataredue tobeperformed thatarenotonanestablishedschedule,exceptthattheAuthoritymayagreetothemaintenancestatementbeingkeptelsewhere;

(d) thecurrentmaintenancestatusoftheaircraft,toincludemaintenanceduetobeperformedonanestablishedscheduleandmaintenancethatisduetobeperformedthatisnotonanestablishedscheduleexceptthattheAuthoritymayagreetothemaintenancestatementbeingkeptelsewhere;and

(e) alldeferreddefectsthataffecttheoperationoftheaircraft. (2) The aircraft technical log and any subsequent amendment shall beapprovedbytheAuthority.

Maintenance records

Aircraft technicallog entries–maintenance record section

C.511

(3) Apersonwhotakesactioninthecaseofareportedorobservedfailureormalfunctionofanaircraftoraeronauticalproductthatiscriticaltothesafetyofflightshallmake,orhavemade,arecordofthatactioninthemaintenancesectionoftheaircrafttechnicallog. (4) AnAirOperatorCertificateholdershallhaveaprocedureforkeepingadequatecopiesof required records tobecarriedaboard, inaplace readilyaccessibletoeachflightcrewmemberandshallputthatprocedureintheAirOperatorCertificateholder’soperationsmanual. (5) TherecordsrequiredtobekeptunderthisregulationshallberetainedfortheperiodsspecifiedintheFifthScheduleandanypersonwhofailstodosocommitsanoffenceandisliabletoafinenotexceedingP5000000,ortoimprisonmentforatermnotexceeding10years,ortoboth. 67. (1) AnAirOperatorCertificateholdershallnotoperateanaircraftunlessithasamaintenancerelease,asfollows— (a) anAirOperatorCertificateholdershallnotoperateanaircraftunless

it is maintained and released to service by an organisation approved in accordance with the CivilAviation (ApprovedMaintenanceOrganisation)Regulationswhich shall be acceptable to theStateofRegistry;

(b) anAirOperatorCertificate holder using an approvedmaintenanceorganisationshallnotoperateanaircraftafterreleaseunderparagraph(a) unless amaintenance release has been prepared in accordancewiththeAirOperatorCertificateholder’smaintenancecontrolmanualproceduresandalogbookentryinthemaintenancerecordssectionoftheaircrafttechnicalloghasbeenmade;

(c) anAirOperatorCertificateholdernotusinganapprovedmaintenanceorganisationshallnotoperateanaircraftafterreleaseunderparagraph(a)unlessalogbookentryinthemaintenancerecordssectionoftheaircrafttechnical log is preparedor caused tobepreparedby an individualappropriatelylicensedandratedbytheAuthorityandthemaintenancereleasecertificateismadeinaccordancewiththeAirOperatorCertificateholder’smaintenancecontrolmanualprocedures;and

(d) theAirOperatorCertificate holder shall ensure that the pilot-in-commandoftheaircrafthasreviewedthemaintenancesectionoftheaircrafttechnicalloganddeterminedthatanymaintenanceperformedhasbeenappropriatelydocumented.

(2) AnAirOperatorCertificateholdershallnotoperateanaircraftunlessthepilot-in-commandisinpossessionofavalidmaintenancereleasetoindicatethatanymaintenance,preventativemaintenanceorinspectionsperformedontheaircrafthavebeensatisfactorilyperformedandappropriatelydocumented. 68. (1) Allmodificationsandrepairsshallcomplywith theairworthinessrequirementsacceptabletotheStateofRegistry. (2) Procedures shall be established to ensure that the substantiatingdatasupportingcompliancewiththeairworthinessrequirementsareretained,andinthecaseofamajorrepairormajormodification,theworkshallbedoneinaccordancewiththetechnicaldataapprovedbytheAuthority. (3) AnAirOperatorCertificate holdermay be authorised to performmaintenance, preventivemaintenance, andmodifications of any aircraft,airframe,aircraftengine,propeller,appliance,component,orpartthereof,undertheAirOperatorCertificate,provided—

Release to service–maintenance

Modificationsand repairs

C.512

(a) it isperformedunderamaintenancesystem,acceptable to theStateofRegistry, that is equivalent to that of an approvedmaintenanceorganisation established in accordance with the CivilAviation(ApprovedMaintenanceOrganisation)Regulations;and

(b) itisperformedinaccordancewiththeairoperatorcertificateholder’soperationsspecifications.

(4) AnAirOperatorCertificateholderusingamaintenancesystemacceptableto theStateofRegistryandequivalent to thatof anapprovedmaintenanceorganisation thatwishes to approve for return to servicemajor repairs ormajormodificationstoanaircraftregisteredinBotswanashalluseacurrentandvalidlicensedaircraftmaintenancetechnicianwithanairframeandpowerplant rating. (5) AnAirOperatorCertificateholdershall,promptlyuponitscompletion,preparea reportofeachmajormodificationormajor repairofanairframe,aircraftengine,propeller,orapplianceofanaircraftthatitoperates. (6) TheAirOperatorCertificateholdershallsubmitacopyofeachreportofamajormodificationtotheAuthority,andshallkeepacopyofeachreportofamajorrepairavailableforinspection. (7) TheAuthorityissuinganapprovalforthedesignofamodification,ofarepairorofareplacementpartshalldosoonthebasisofsatisfactoryevidencethattheaircraftisincompliancewithairworthinessrequirementsusedfortheissuanceoftheTypeCertificate,itsamendmentsorlaterrequirementswhendeterminedbytheState. (8) Amajormodificationorrepairtoanaircraftshallbeaccomplishedinaccordancewithdesigndataapprovedby,oronbehalfof,oracceptedbytheAuthorityoftheStateofregistry,suchthatthemodificationorrepairdesignconformstoapplicablestandardsofairworthiness. (9) ForpurposesofthisPart—“majormodification”meansa typedesignchangenot listed in theaircraft,

aircraftengineorpropellerspecificationsthatmightappreciablyaffectthemassandbalancelimits,structuralstrength,performance,powerplantoperation,flightcharacteristicsorotherqualitiesaffectingairworthinessorenvironmentalcharacteristics,orthatwillbeembodiedintheproductaccordingtonon-standardpractices;

“majorrepair”meansanyrepairofaeronauticalproductthatmightappreciablyaffectthestructuralstrength,performance,powerplant,operationflightcharacteristicsorotherqualitiesaffectingairworthinessorenvironmentalcharacteristics,orwhatisembodiedintheproductusingnon-standardpractices;

“minormodification”meansamodificationotherthanamajormodification;“minorrepair”meansarepairotherthanamajorrepair;“modification”meansanalterationofanaircraftoraeronauticalproduct in

conformitywithanapprovedstandard;and“repair”meansadesignchangetoanaeronauticalproductintendedtorestore

ittoanairworthyconditionandtoensurethattheaircraftcontinuestocomplywiththedesignaspectsoftheairworthinessrequirementsusedfortheissuanceofaTypecertificatefortheaircrafttypeafterithasbeendamagedorsubjectedtowear.

C.513

(10) Amajor repair to an aeronautical product shall be carried out inaccordancewith design data approved by, or on behalf of, or accepted bytheAuthorityoftheStateofRegistrysuchthatrepairormodificationdesignconformstoapplicablestandardsofairworthiness. (11) Apersonororganisationrepairingaircraftorcomponentshallassessthedamageandrepairitagainstthepublishedrepairdataoftheorganisationresponsibleforthetypedesignandtheactionsshallbetakenifthedamageisbeyondthelimitsoroutsidethescopeofsuchdatainwhichcasetherepairshallbeperformed,requestingtechnicalsupportfromthetypecertificateholderandfinalapprovalbytheAuthorityoftheparticularrepairdata. (12) A supplemental type certificate shall be issued for allmajor designchangestotypecertificatedproductswhenthechangeisnotsoextensiveastorequireanewtypecertificate. (13) Aminormodification shall be performed in accordancewith theairworthiness requirements of the organisation responsible for the typedesign. (14) TheapprovalproceduresforamodificationtoanaeronauticalproductareintendedtopermittheAuthoritytoagreethattheapplicanthasconsideredtheappropriateairworthinessandenvironmental standardsanddemonstratethatthedesignchangecomplieswiththosestandards. 69. (1) AnAirOperatorCertificateholder’saircraftmaintenanceprogrammeandanysubsequentamendmentshallbesubmittedtotheStateofRegistryforapproval, and acceptanceby theAuthority shall be conditioneduponpriorapprovalbytheStateofRegistry,orwhereappropriate,upontheAirOperatorCertificateholdercomplyingwithrecommendationsprovidedbytheStateofRegistry. (2) TheAuthority shall require an operator to include a reliabilityprogrammewhentheAuthoritydeterminesthatsuchareliabilityprogrammeis necessary. (3) WheretheAuthoritydeterminesthatareliabilityprogrammeisnecessarytheAirOperatorCertificateholdershallprovidesuchproceduresandinformationin its maintenance control manual. (4) AnAirOperatorCertificate holder shall ensure that each aircraft ismaintainedinaccordancewiththeAirOperatorCertificateholder’sapprovedmaintenanceprogrammewhichshallinclude— (a) maintenancetasksandtheintervalsinwhichthesearetobeperformed,

takingintoaccounttheanticipatedutilisationoftheaircraft; (b) whenapplicable,acontinuingstructuralintegrityprogramme; (c) procedures for changing or deviating fromparagraphs (a) and (b);

and (d) whenapplicable,conditionmonitoringandreliabilityprogrammefor

aircraftsystems,components,andpowerplants. (5) Repetitivemaintenancetasksthatarespecifiedinmandatoryintervalsasaconditionofapprovalofthetypedesignshallbeidentifiedassuch. (6) A person shall not provide for use of its personnel in commercialair transport aMaintenance Programme or a portion of itwhich has notbeen reviewed and approved for the air operator certificate holder by theAuthority. (7) Approval by theAuthority of anAirOperatorCertificate holder’smaintenanceprogrammeandanysubsequentamendmentsshallbenoted intheAirOperatorCertificate.

Aircraft maintenance programme

C.514

(8) AnAirOperatorCertificateholdershallhaveaninspectionprogrammeandaprogrammecoveringothermaintenance,preventivemaintenance,andmodificationstoensurethat— (a) maintenance,preventivemaintenance,andmodificationsperformedby

it,orbyotherpersons,areperformedinaccordancewiththeairoperatorcertificateholder’smaintenancecontrolmanual;and

(b) each aircraft released to service is airworthy andhasbeenproperlymaintained for operation.

(9) TheAuthoritymayamendanyspecificationsissuedtoanAirOperatorCertificateholdertopermitdeviationfromthoseprovisionsofthisregulationthatwouldpreventthereturntoserviceanduseofairframecomponents,powerplants,appliances,andsparepartsbecausethoseitemshavebeenmaintained,altered,orinspectedbypersonsemployedoutsideBotswanawhodonotholdaBotswanatechnician’slicence. (10) AnAirOperatorCertificateholderwhoisgrantedauthorityunderthisdeviationshallprovideforsurveillanceoffacilitiesandpracticestoassurethatallworkperformedonthesepartsisaccomplishedinaccordancewiththeAirOperatorCertificateholder’smaintenancecontrolmanual. (11) AnyAirOperatorCertificateholderwhocontravenesthisregulationcommitsanoffenceand is liable toafinenotexceedingP5000000,or toimprisonmentforatermnotexceeding10years,ortoboth. 70. (1) Amaintenance programme for each aircraft shall containwhenapplicable, conditionmonitoringand reliabilityprogrammedescriptions foraircraftsystems,componentsandpowerplants. (2) Areliabilityprogramshallberequiredwhere— (a) theaircraftmaintenanceprogrammeisbaseduponMSG-3logic; (b) the aircraftmaintenance programme includes conditionmonitored

components; (c) aircraftmaintenanceprogrammedoesnotincludeoverhaultimeperiods

forallsignificantsystemcomponents,thefailureofwhichcouldhazardtheaircraftsafety;or

(d) whenspecifiedbythemanufacturer’sMaintenancePlanningDocument(MPD) or Maintenance Review Board (MRB).

(3) Areliabilityprogramshallnotbedevelopedforaircraftnotconsideredaslargeaircraftorthatcontainoverhaultimeperiodsforallsignificantaircraftsystem components. (4) Thepurposeofareliabilityprogramshallbetoensurethattheaircraftmaintenanceprogramtasksareeffectiveandtheirperiodicityisadequate. (5) Thereliabilityprogramshallprovideanappropriatemeansofmonitoringtheeffectivenessofthemaintenanceprogrammeandwhereareliabilityprogramis required and it results —

intheescalationordeletionofamaintenancetask;or(a) inthede-escalationoradditionofamaintenancetask,(b)

theAirOperatorCertificate holder shall carry out the necessary tasks toensureamendmentof themaintenanceprogrammewith theapprovalof theAuthority.

Reliability programme

C.515

71. (1) AnAirOperatorCertificate holderwhich is not approved as anapprovedmaintenanceorganisationmayperformandapprovemaintenance,preventivemaintenance, ormodifications of any aircraft, airframe, aircraftengine,propeller,appliance,orcomponent,orapartthereofforreturntoservice,if approved in theoperations specifications, asprovided in itsmaintenanceprogramme and maintenance control manual. (2) AnAirOperatorCertificate holdermaymake arrangementswith anapprovedmaintenanceorganisation,appropriatelyrated,fortheperformanceofmaintenance,preventivemaintenance,ormodificationsofanyaircraft,airframe,aircraftengine,propeller,appliance,orcomponent,orpartthereofasprovidedin its maintenance programme and maintenance control manual. (3) AnAirOperatorCertificateholderthatisnotapprovedasanapprovedmaintenanceorganisationshallusean individualappropriately licensedandratedby theAuthority to approvemaintenance,preventivemaintenance,ormodificationsofanyaircraft,airframe,aircraftengine,propeller,orapplianceforreturntoserviceafterperformingorsupervisinginaccordancewithtechnicaldataapprovedbytheAuthority. 72. (1) Anypersonwho isdirectly in chargeofmaintenance,preventivemaintenance,ormodification,ofanyaircraft,airframe,aircraftengine,propeller,appliance,orcomponent,orpartthereofandeachpersonperformingrequiredinspections and approving for return to service themaintenanceperformedshallbeatechnicianorrepairspecialistappropriatelylicensedandratedbytheAuthority. (2) Apersonwhoisdirectlyinchargeshallbeonsitebutneednotphysicallyobserveanddirecteachworkerconstantly,butshallbeavailableforconsultationanddecisiononmattersrequiringinstructionordecisionfromhigherauthoritythanthatofthepersonsperformingthework. (3) For purposes of this regulation, a persondirectly in chargemeans apersonassignedtoapositioninwhichheisresponsiblefortheworkshoporstationthatperformsmaintenance,preventivemaintenance,modificationsorotherfunctionsaffectingaircraftairworthiness. 73.(1) Apersonshallnotassignorperformmaintenancefunctionsforaircraftcertifiedforcommercialairtransport,unlessthatpersonhashadaminimumrestperiodof8hourspriortothestartofduty. (2) Apersonshallnotscheduleapersonperformingmaintenancefunctionsforaircraftcertifiedforcommercialairtransportformorethan12consecutivehoursofduty. (3) In situations involvingunscheduled aircraft unserviceability, personsperformingmaintenance functions for aircraft certified for commercial airtransport may be continued on duty for — (a) upto16consecutivehours;or (b) 20hoursin24consecutivehours. (4) Followingunscheduleddutyperiods,thepersonperformingmaintenancefunctionsforaircraftshallhaveamandatoryrestperiodof10hours. (5) TheAirOperatorCertificateholdershallrelievethepersonperformingmaintenance functions fromall duties for 24 consecutive hours during anyseven consecutive day period.

Authorityto perform and approve maintenance,preventive maintenance and modifications

Licence requirements for a technician-Air Operator Certificateholderusing equivalent system

Rest and duty limitations for persons performing maintenance functions

C.516

PART VIII — Air Operator Certificate Holder’s Security Management

74. AnAirOperatorCertificate holder shall ensure that all appropriatepersonnelarefamiliar,andcomplywith,therelevantrequirementsofthenationalaviationsecurityprogrammesoftheStateoftheoperator. 75.(1) EachAirOperatorCertificateholdershallestablish,maintainandconductapprovedtrainingprogrammeswhichenabletheoperator’spersonnelto take appropriate action to prevent acts of unlawful interference such assabotageorunlawfulseizureofaircraftandtominimisetheconsequencesofsucheventsshouldtheyoccur. (2) Asaminimum,thesecuritytrainingprogrammeshallinclude— (a) determinationoftheseriousnessofanyoccurrence; (b) crewcommunicationandcoordination; (c) appropriateself-defenseresponses; (d) useofnon-lethalprotectivedevicesassignedtocrewmembers; (e) livesituationaltrainingexercisesregardingvariousthreatconditions; (f) flightdeckprocedurestoprotecttheaircraft; (g) aircraftsearchproceduresandguidanceonleast-riskbomblocations wherepracticable;and (h) crewpreventativemeasuresandtechniquesinrelationtopassengers, baggage,cargo,mail,equipment,storesandsuppliesintendedfor carriage on an aircraft. 76. Followinganactofunlawfulinterferenceonboardanaircraftthepilot-in-commandor,inhisorherabsence,theairoperatorcertificateholdershallsubmit,withoutdelay,areportofsuchanacttothedesignatedlocalauthorityandtheAuthorityintheStateoftheoperator. 77. AnAirOperatorCertificateholdershallensurethatallaircraftcarryachecklistoftheprocedurestobefollowedforthattypeaircraftinsearchingforconcealedweapons,explosives,orotherdangerousdevices. 78. (1) The flight crew compartment door on aircraft operated for thepurposeofcarryingpassengersshallbecapableofbeinglockedfromwithinthecompartmentinordertopreventunauthorisedaccess. (2) AnAirOperatorCertificateholdershallhaveanapprovedmeansbywhichthecabincrewcandiscreetlynotifytheflightcrewintheeventofsuspiciousactivityorsecuritybreachesinthecabin. (3) Apassengercarryingaircraftshall,wherepracticablebeequippedwithanapprovedflightcrewcompartmentdoorthatisdesignedtoresistpenetrationbysmallarmsfireandgrenadeshrapnel,andtoresistforcibleintrusionsbyunauthorisedpersonsandthedoorshallbecapableofbeinglockedandunlockedfromeitherpilot’sstation. (4) Thedoorshallbeclosedandlockedfromthetimeallexternaldoorsareclosedfollowingembarkationuntilanysuchdoorisopenedfordisembarkation,exceptwhennecessarytopermitaccessandegressbyauthorisedpersons. (5) Means shall be provided formonitoring from either pilot’s stationtheentiredoorareaoutsidetheflightcrewcompartmenttoidentifypersonsrequestingentryandtodetectsuspiciousbehaviourorpotentialthreat. 79. (1) Anaeroplanecertificatedwithamaximumcertificatedtake-offmassinexcessof45500kgorwithapassengerseating-securityprocedurescapacitygreaterthan60shallbeequippedwithanapprovedflightcrewcompartmentdoorthatisdesignedtoresistpenetrationbysmallarmsfireandgrenadeshrapnel,andtoresistforcibleintrusionsbyunauthorisedpersonsandthedoorshallbecapableofbeinglockedandunlockedfromeitherpilot’sstation.

Security requirements

Security training programmes

Reporting acts of unlawful interference

Aircraftsearchprocedure checklist

Flightcrewcompartment doors-security procedures

Flightcrewcompartment doors,largeaeroplanes-security procedures

C.517

(2) Thedoorshallbeclosedandlockedfromthetimeallexternaldoorsareclosedfollowingembarkationuntilanysuchdoorisopenedfordisembarkation,exceptwhennecessarytopermitaccessandegressbyauthorisedpersons. (3) Means shall be provided formonitoring from either pilot’s stationtheentiredoorareaoutsidetheflightcrewcompartmenttoidentifypersonsrequestingentryandtodetectsuspiciousbehaviourorpotentialthreat.

PART IX — Foreign Air Operations

80.(1) AforeignairoperatorshallnotperformanyoperationsinBotswanaexceptinaccordancewithanAirOperatorCertificatethathasbeenissuedbytheStateoftheOperatorandvalidatedinaccordancewiththisPart. (2) AnypersonwhooperatesanaircraftincommercialairtransportwithoutavalidationcertificateissuedbytheAuthorityunderregulation82commitsanoffenceandisliabletoafinenotexceedingP5000000,ortoimprisonmentforatermnotexceeding10years,ortoboth. 81. (1) An application by a foreign air operator for approval to operate in BotswanashallbemadeinFormAsetoutintheTwenty-firstScheduleandshallbeaccompaniedbythefollowing— (a) theAirOperatorCertificateandassociatedoperations specifications

issuedbytheauthorityoftheStateoftheOperator; (b) currentregistrationandairworthinesscertificatesissuedorvalidatedby

theStateofRegistry; (c) insurancecertificate;and (d) operationalproceduresandpracticesoftheOperator. (2) Inthecaseofawet-leasedaircraft,theapplicationshallbeaccompaniedbyacopyoftheapprovaloftheauthorityoftheStateoftheOperator,withidentificationoftheoperatorthatexercisesoperationalcontroloftheaircraft. 82.(1) TheAuthoritymay issue a validation certificate to a foreign airoperator inFormB set out in theTwenty-first Schedule to operatewithinBotswanauponthepaymentofthefeesspecifiedintheThirdSchedulewhereitissatisfied— (a) thattheholderofthevalidationcertificateshallconductoperationsinto,

withinorfromBotswana; (b) thattheforeignAirOperatorCertificateissuedbytheothercontracting

StatewasissuedundertheapplicablestandardsspecifiedinAnnex6; (c) with the safety oversight capabilities and record of theState of the

Operator; (d) withoperationalproceduresandpracticesoftheoperator;and (e) inthecaseofanoperatorprovidingscheduledinternationalairservices,

thatthereisanairservicesagreement,withasafetyclause,allowingtheforeignairoperatortooperateinBotswana.

(2) Where the holder of anAirOperatorCertificate that is engaged inoperationsunderavalidationcertificateissuedbytheAuthorityhaveitsAirOperatorCertificate or its associated operations specifications suspended,revokedoritsvalidityaffectedinanysimilarmanner,orprovisionsrelatedtooperationsintheStateoftheOperatoramended,theforeignairoperatorshallinformtheAuthorityinwritingwithin30daysoftheeffectivedateofsuchaction.

Authorisationfor foreign air operator to operate in Botswana

Application forauthorityto operate in Botswana

Issue of validation certificate

C.518

(3) Avalidationcertificateshallcontain— (a) theoperator’sfullname; (b) thedateofissueanddurationofthevalidationcertificate; (c) the operator’s principal business address and contact details for

operationalmanagement; (d) theoperator’sbusinessaddressandcontactdetailsinBotswana; (e) astatementauthorisingtheforeignairoperatortooperateinBotswana;

and (f) any limitations. 83.TheAuthorityshall issue thevalidationcertificatewith thefollowingconditions — (a) astatementthatthevalidationcertificateisissuedonthebasisofan

AirOperatorCertificate that is ineffectand thatnotificationofanychangestotheoriginalAirOperatorCertificateorrelatedconditionsorlimitationsaffectingoperationsbytheoperatorinBotswanashallbesubmittedbytheforeignairoperatorinwritingtotheAuthoritywithin30daysofsuchachange;

(b) astatementthatthevalidationcertificateceasestohaveeffectupontheexpiry,suspensionorrevocationoranysimilaractioninrespectoftheforeignairoperator’scertificate.

(c) a statement that the foreign air operator shall complywith theauthorisations,conditionsandlimitationsofitsAirOperatorCertificateoperationsspecificationswhileoperatinginBotswana.

84. (1) Subjecttoregulations86and87,avalidationcertificateshallremaininforceaslongastheforeignAirOperatorCertificateonwhichitisbasedremainsvalidunlessitissuspendedorrevokedbytheauthorityintheStateofissue. (2) Avalidation certificate shall expire at the end of the twelfthmonthfollowing the lastcommercialair transportoperation inBotswana towhichthevalidationapplies. 85. Aforeignairoperatorwhosevalidationcertificateislost,destroyedormutilatedmay,byapplicationtotheAuthority,andonpaymentofthefeessetoutintheThirdSchedule,obtainaduplicatevalidationcertificate.

86. TheAuthoritymaysuspendavalidationcertificatewhere— (a) there exists any condition or information which is subject to

verification; (b) theforeignAirOperatorCertificateissuspendedbytheauthorityinthe

Stateofissue;or (c) theAuthorityestablishesthatthecertificateholderhasnotmet,orno

longermeetstherequirementsoftheseRegulations.

Conditions of validation certificate

Durationof validation certificate

Issue of duplicatevalidation certificate

Suspensionof validation certificate

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87. AvalidationcertificateshallberevokedbytheAuthoritywhere— (a) theforeignAirOperatorCertificateisrevokedbytheauthorityinthe

Stateofissue; (b) theaircraftisdestroyedoritispermanentlywithdrawnfromuse; (c) there is termination of a charter, lease or hire purchase agreement

resultinginthechangeofownershipoftheairoperator; (d) theholderofthevalidationcertificatehasbeenconvictedofanoffence

undertheAct; (e) the foreign air operator applies for such revocation for purposes of

carryingoutcommercialairoperationsinanotherStateorforanyotherpurpose;or

(f) theAuthorityestablishesthatthecertificateholderhasnotmet,ornolongermeetstherequirementsoftheseRegulations.

88. Theholderofanexpired,suspendedorrevokedvalidationcertificateshallsurrenderthevalidationcertificatetotheAuthoritywithin14daysfromitsexpiry,suspensionorrevocation. 89. (1) TheAuthoritymay exempt a foreign air operator engaged incommercialair transportoperationsunderanairoperatorcertificate issuedbytheStateoftheOperatorfromcompliancewithaprovisionofthisPartinrespectoftheaircraftwhere— (a) theAuthority is satisfied that under the foreign air operator’sAir

OperatorCertificate and operations specifications it is required tocomplywithanequivalentprovisionofnolessastandardinrespectofthesafeoperationoftheaircraftthantheprovisionofthisPartfromwhichanexemptionissought;and

(b) theoperationisconductedonaninfrequentandnon-scheduledbasis. 90. TheforeignairoperatorofanaircraftonwhichaflightrecorderiscarriedshallpreservetheoriginalrecordeddataforrecorderrecordingsflightrecorderswithinthemeaningofAnnex13foraperiodof60daysunlessotherwisedirectedbytheAuthority.

91. (1) AforeignairoperatorshallensurethatanypersonauthorisedbytheAuthorityispermittedatanytime,withoutpriornotice,toboardanyforeignaircraftwithinBotswanaoperatedforcommercialairtransportation,to— (a) inspectthedocumentsandmanualsrequiredby (b) conductaninspectionoftheaircraft;or (c) takeappropriateactionwhennecessary topreserve safetywhen the

aircraft being inspected has sustained or itwas ascertained that itsustained damage in Botswana.

92.(1) Aforeignairoperatorshall— (a) allowpersonsauthorisedbytheAuthorityaccess toanydocuments,

manuals and recordswhich are related to flight operations andmaintenance;and

(b) producesuchdocuments,manualsandrecords,whenrequestedtodosobytheAuthoritywithinareasonableperiodoftime.

(2) Thepilot-in-commandshallshow,afterareasonableperiodoftime,thedocumentation,manualsandrecordsrequestedbytheAuthorityandrequiredbytheConventiontobecarriedonboardtheaircraft.

Revocationof validation certificate

Surrender of validation certificate

Exemptions

Preservation,production and use of flightrecorderrecordings

Authoritytoinspect

Documents,manuals and records

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PART X — General

93. TheCivilAviation(DangerousGoods)Regulationsshallapply toallaircraftoperatedforcommercialpurposesforthecarriageofpassengers.

94. Anypersonwhowishestosearchandmakeacopyofanycertificate,validation or any other document shall pay the fee set out in theThirdSchedule. 95. AnypersonwhocontravenesanyoftheprovisionsoftheseRegulationsforwhichapenaltyisnotprovidedcommitsanoffenceandisliabletoafinenotexceedingP5000000,oratermofimprisonmentforatermnotexceeding10years,ortoboth 96.(1) Anycertificateor approval issuedprior to the commencementoftheseRegulationsshall,unlessotherwiserenderedinvalid,remainvaliduntilexpiryorforaperiodof6monthsfromthedateofcommencementoftheseRegulations,whichevercomesfirst. (2) NotwithstandinganyotherprovisionoftheseRegulations,apersonwhoatthecommencementoftheseRegulations,iscarryingoutanyacts,dutiesoroperationsaffectedbytheseRegulationsshall,within6monthsfromthedateofcommencement,orwithinsuchlongertimethattheMinistermay,bynoticeintheGazetteprescribe,complywiththerequirementsoftheseRegulationsorceasetocarryoutsuchacts,dutiesoroperations.

Dangerous goods carriage

Searchandcopy of documents

Penalties

Transitional

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FIRST SCHEDULE

FORM A

APPLICATION/RENEWAL FOR AN AIR OPERATOR CERTIFICATE(Regulation 4 (3) and 9 (1))

1. Name,address,andtelephonenumberofapplicant.

2. Names(s) – if different from 1 above – inwhichAirTransportOperationswill beconducted.

3. TypesandnumbersofAircraftforwhichthecertificateisrequired.Pleasestateregistrationmarks.

4. PurposeforwhichAircraftaretobeoperated.

5. AerodromesatwhicheachtypeofAircraftwillbebased

6. Detailsofofficeaccommodationavailableforusebyoperatingstaff

7. Geographicalregionsinwhichitisproposedtooperateeachtypeofaircraft

8. StatewhetheroperationsandtrainingmanualsareavailableforsubmissiontotheCivilAviationAuthorityofBotswana

9. Name and address of organization responsible for allmaintenance of each type ofaircraft.

10. Names,qualificationsandexperienceofpersonsresponsibleforconductingonbehalfoftheoperatortheperiodicaltestsrequiredbytheAirNavigationRegulations.

11. Names,qualificationsandexperienceofmanagerialandseniorexecutivestaffanddetailsofthedutiesforwhicheachindividualisresponsible.

12. Proposed date commencement of operations.

__________________________________________________________________________IapplyforthegrantofanAirOperator’sCertificatebasedontheinformationprovidedinthisform.

Signature__________________________________________________________________

Name: (BLOCK LETTERS)____________________________________________________

Status: ____________________________________________________________________

Date: ____________________________________________________________________

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FORM BAIR OPERATOR CERTIFICATE

(Regulation 5 (1), 21 (2))

PART I — Air Operator Certificate

1 2TheGovernmentofBotswana

3Civ i l Avia t ion Author i ty o fBotswana

1

4AOC No.:

5Expiry Date:

6Operator’sName:

7Dba trading name:

8Operator Address:

9Telephone:

Fax:

E-mail:

10Operational Points of Contact:

Contactdetails,atwhichoperational managementcanbecontactedwithoutunduedelay,arelisted11_________________

Thiscertificatecertifiesthat12_________________isauthorizedtoperformcommercialairoperations,asdefinedintheattachedoperationsspecifications,inaccordancewiththeoperationsmanualandthe13 _____________________.

14Date of issue:15Name and Signature:

Title:

Notes.— 1. For use of the State of the Operator. 2. Replace by the name of the State of the Operator. 3. Replace by the identification of the issuing authority of the State of the Operator. 4. Unique AOC number, as issued by the State of the Operator. 5. Date after which the AOC ceases to be valid (dd-mm-yyyy). 6. Replace by the operator’s registered name. 7. Operator’s trading name, if different. Insert “dba” before the trading name (for “doing

business as”). 8. Operator’s principal place of business address. 9. Operator’s principal place of business telephone and fax details, including the country

code. E-mail to be provided if available.

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10. The contact details include the telephone and fax numbers, including the country code, and the e-mail address (if available) at which operational management can be contacted without undue delay for issues related to flight operations, airworthiness, flight and cabin crew competency, dangerous goods and other matters as appropriate.

11. Insert the controlled document, carried on board, in which the contact details are listed, with the appropriate paragraph or page reference, e.g.:

“Contact details are listed in the operations manual, Gen/Basic, Chapter 1, 1.1” or “… are listed in the operations specifications, page 1” or

“… are listed in an attachment to this document”. 12. Operator’s registered name.13. Insertion of reference to the appropriate civil aviation regulations.14. Issuance date of the AOC (dd-mm-yyyy).15. Title, name and signature of the authority representative. In addition, an official stamp

may be applied on the AOC.

PART II — Operations Specifications

(subjecttotheapprovedconditionsintheOperationsManual)

ISSUING AUTHORITY CONTACT DETAILS

Telephone:________________;Fax:__________________;E-mail:_________________________

2AOC No.: 3Operator’sName:4Date: Signature:

Dba Trading Name:

5Aircraft Model:

6Type of Operation:7Area(s) of Operation:8Special Limitations:SpecialAuthorizations Yes No 9SpecificApprovals RemarksDangerous Goods

Low visibilityOperations

ApproachandLanding

Take-off

10CAT:__ RVR:___m DH:__ft

11RVR:___m

12RVSM

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13ETOPS 14Maximum Diversion Time:_____________minutes

15NavigationSpecificationsforPBNOperations

16

ContinuingAirworthiness

17

18Other

Notes.— 1. Telephone and fax contact details of the authority, including the country code. E-mail to

be provided if available. 2. Insert the associated AOC number. 3. Insert the operator’s registered name and the operator’s trading name, if different. Insert

“dba” before the trading name (for “doing business as”). 4. Issuance date of the operations specifications (dd-mm-yyyy) and signature of the authority

representative. 5. Insert the Commercial Aviation Safety Team (CAST)/ICAO designation of the aircraft

make, model and series, or master series, if a series has been designated (e.g. Boeing-737-3K2 or Boeing-777-232). The CAST/ICAO taxonomy is available at: http://www.intlaviationstandards.org/.

6. Other type of transportation to be specified (e.g. emergency medical service). 7. List the geographical area(s) of authorized operation (by geographical coordinates or

specific routes, flight information region or national or regional boundaries). 8. List the applicable special limitations (e.g. VFR only, day only). 9. List in this column the most permissive criteria for each approval or the approval type

(with appropriate criteria). 10. Insert the applicable precision approach category (CAT I, II, IIIA, IIIB or IIIC). Insert the

minimum RVR in meters and decision height in feet. One line is used per listed approach category.

11. Insert the approved minimum take-off RVR in meters. One line per approval may be used if different approvals are granted.

12. “Not applicable (N/A)” box may be checked only if the aircraft maximum ceiling is below FL 290.

13. Extended range operations (ETOPS) currently applies only to twin-engined aircraft. Therefore the “Not applicable (N/A)” box may be checked if the aircraft model has more than 2 engines. Should the concept be extended to 3 or 4-engined aircraft in the future, the “Yes” or “No” checkbox will be required to be checked.

14. The threshold distance may also be listed (in NM), as well as the engine type. 15. Performance-based navigation (PBN): one line is used for each PBN specification

authorization (e.g. RNAV 10, RNAV 1, RNP 4), with appropriate limitations or conditions listed in the “Specific Approvals” and/or “Remarks” columns.

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16. Limitations, conditions and regulatory basis for operational approval associated with the performance-based navigation specifications (e.g. GNSS, DME/DME/IRU). Information on performance-based navigation, and guidance concerning the implementation and operational approval process, are contained in the Performance-based Navigation Manual (Doc 9613).

17. Insert the name of the person/organization responsible for ensuring that the continuing airworthiness of the aircraft is maintained and the regulation that requires the work, i.e. within the AOC regulation or a specific approval (e.g. EC2042/2003, Part M, Subpart G).

18. Other authorizations or data can be entered here, using one line (or one multi-line block) per authorization (e.g. special approach authorization, MNPS, approved navigation performance).

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SECOND SCHEDULE

MANAGEMENT PERSONNEL REQUIRED FOR COMMERCIAL AIR TRANSPORT OPERATIONS

(Regulation 15(4))

(a) EachAOCholder shallmake arrangements to ensure continuity of supervision ifoperationsareconductedintheabsenceofanyrequiredmanagementpersonnel.

(b) Requiredmanagementpersonnelshallbecontractedtoworksufficienthourssuchthatthemanagementfunctionsarefulfilled.

(c) ApersonservinginarequiredmanagementpositionforanAOCholdermaynotservein asimilarpositionforanyotherAOCholder,unlessanexemptionisissuedbytheAuthority.

(d) TheminimuminitialqualificationsforanOperationsManagerare— (1) AnAirlineTransportPilotLicense(ATPL);and

(2) 3 years experience as Pilot In Command (PIC) in commercial air transport operations of —

(i) largeaircraftiftheAOCholderoperateslargeaircraft,or

(ii) eitherlargeorsmallaircraftiftheAOCholderoperatesonlysmallaircraft.

Notwithstanding(d)abovetheAuthoritymayacceptacommercialpilotlicensewithinstrumentratinginlieuoftheATPLifthePICrequirementsfortheoperationsconductedrequireonlyacommercialpilots’licence.

(e) TheminimumqualificationsforaChiefPilotare—

(1) AnATPLwiththeappropriateratingsforatleastoneoftheaircraftusedintheAOCholder’soperations;and

(2) 3 years experience as PIC in commercial air transport operations —

(i) inlargeaircraftiftheAOCholderoperateslargeaircraft,or

(ii) ineitherlargeorsmallaircraftiftheAOCholderoperatesonlysmallaircraft.

Notwithstanding(e)abovetheAuthoritymayacceptacommercialpilotlicensewithinstrumentratinginlieuoftheATPLifthePICrequirementsfortheoperationsconductedrequireonlyacommercialpilots’licence.

(f) ThequalificationsandattributesofaSafetyManagershallinclude— (1) broadoperational knowledge and experience in the functionof the organization

includingtrainingmanagement,aircraftoperations,airtrafficmanagement,aerodromeoperationsandmaintenanceorganizationmanagement;

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(2) soundknowledgeofsafetymanagementprinciplesandpractices;

(3) goodwrittenandverbalcommunicationskills;

(4) well-developedinterpersonalskills;

(5) computerliteracy;

(6) abilitytorelatetoalllevels,bothinsideandoutsidetheorganization; (7) organizationalability;

(8) abilitytoworkunsupervised;

(9) goodanalyticalskills;

(10)leadershipskillsandanauthoritativeapproach;and

(11)worthyofrespectfrompeersandmanagement.

(g) TheminimumentryqualificationsforaMaintenanceManagerare—

(1) AnAviationMaintenanceTechnician(AMT)licensewithairframeandpowerplantratings;

(2) 3yearsexperienceinmaintainingthesamecategoryandclassofaircraftusedbytheAOCholderincluding1yearinthecapacityofreturningaircrafttoservice;and

(3) 1yearsupervisoryexperiencemaintainingthesamecategoryandclassofaircraftusedbytheAOCholder.

(h) AnAOC holdermay employ a personwho does notmeet the appropriate airmanqualificationorexperienceiftheAuthorityissuesanexemptionfindingthatthatpersonhascomparableexperienceandcaneffectivelyperformtherequiredmanagementfunctions.

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THIRD SCHEDULE

FEES P

Regulation4(5),9(1) Applicationforcertificate,renewal 500

Regulation5(1)and(3) Issueorduplicatecertificate 30forevery100kg orpartthereofofthe aggregateweightof all aircraft to be operatedunderthe certificate

Regulation8(5) Amendmentofcertificate 10forevery100kg orpartthereof

Regulation82(1),85 Issueorrenewalofvalidationforuseofforeignregistered aircraft for commercial air transport operations.

aircraftnotexceeding5700kg(weight) 500.00permonth,or partthereof

aircraftexceeding5700kg(weight) 800.00permonth, orpartthereof

Regulation94 Searches and copies of documents/certificates or excerpts ofdocuments 100

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FOURTH SCHEDULE

QUALITY SYSTEM(Regulation 16 (5))

InordertoshowcompliancewithRegulation16,anAOCholdershouldestablishitsqualitysystem in accordancewith the instruction and information contained in the followingparagraphs.

1.0. General.1.1 Terminology.ThetermsusedinthecontextoftherequirementforanAOC’squalitysystemhavethefollowingmeaning —“accountablemanager”meansthepersonacceptabletotheAuthoritywhohascorporateauthorityforensuringthatalloperationsandmaintenanceactivitiescanbefinancedandcarriedouttothestandardrequiredbytheAuthority,andanyadditionalrequirementsdefinedbytheoperator.“Qualityassurance”asdistinguishedfromqualitycontrol,involvesactivitiesinthebusiness,systems, and technical audit areas and includes a set of predetermined, systemic actionswhicharerequiredtoprovideadequateconfidencethataproductorservicesatisfiesqualityrequirements.1.2 Quality Policy.1.2.1 An operator shall establish a formal,written quality policy statement that is a

commitmentbytheaccountablemanagerastowhatthequalitysystemisintendedtoachieve.Thequalitypolicyshouldreflecttheachievementandcontinuedcompliancewiththe[ModelRegulations]togetherwithanyadditionalstandardsspecifiedbytheoperator.

1.2.2 Theaccountablemanagerisanessentialpartoftheoperatorsmanagementorganisation.Withregardtothetextinregulation16(2)theterm“accountablemanager”isintendedtomeantheChiefExecutive/President/ManagingDirector/GeneralManager,etc.oftheoperator’sorganisation,whobyvirtueofhisorherpositionhasoverallresponsibility(includingfinancial)formanagingtheorganisation.

1.2.3 Theaccountablemanagerwillhaveoverall responsibilityfor theoperatorsqualitysystem, including the frequency, format and structure of the internalmanagementevaluationactivitiesasprescribedinparagraph3.9below.

1.3 PurposeoftheQualitySystem.1.3.1 The quality system should enable the operator tomonitor compliancewith these

Regulations,theoperator’smanualsystem,andanyotherstandardsspecifiedbytheoperator,ortheAuthority,toensuresafeoperationsandairworthyaircraft.

1.4 Quality Manager.1.4.1 Thefunctionofthequalitymanagertomonitorcompliancewith,andtheadequacy

of,proceduresrequiredtoensuresafeoperationalpracticesandairworthyaircraftasrequiredbytheseRegulationsmaybecarriedoutbymorethanonepersonbymeansofdifferent,butcomplementary,qualityassuranceprograms.

1.4.2 Theprimaryroleof thequalitymanager is toverify,bymonitoringactivityin thefieldsofflightoperations,maintenance, crew training andgroundoperations, thatthe standards required by theAuthority, and any additional requirements definedbytheoperator,arebeingcarriedoutunderthesupervisionoftherelevantrequiredmanagement personnel.

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1.4.3 Thequalitymanagershouldberesponsible forensuring that thequalityassuranceprogrammeisproperlyestablished,implementedandmaintained.

1.4.4 Thequalitymanagershould: (a) Reporttotheaccountablemanager; (b) Notbeoneoftherequiredmanagementpersonnel;and (c) Haveaccesstoallpartsoftheoperator’s,andasnecessary,anysubcontractor’s organisation. 1.4.5 Inthecaseofsmall/verysmalloperators,thepostsoftheAccountableManagerand

quality manager may be combined.2.0 Quality System.2.1 Introduction. 2.1.2 The operator’s quality system should ensure compliancewith and adequacy of

operational andmaintenance activities requirements, standards, and operationalprocedures.

2.1.3 Theoperatorshouldspecifythebasicstructureofthequalitysystemapplicabletotheoperation.

2.1.4 Thequalitysystemshouldbestructuredaccordingtothesizeandcomplexityoftheoperation to be monitored.

2.2 Scope.2.2.1 Asaminimum,thequalitysystemshouldaddressthefollowing: (a) theprovisionsoftheseRegulations; (b) theoperator’sadditionalstandardsandoperatingpractices; (c) theoperator’squalitypolicy; (d) theoperator’sorganisationalstructure; (e) responsibilityforthedevelopment,establishmentandmanagementofthequality

system; (f) documentation,includingmanuals,reportsandrecords; (g) qualityprocedures; (h) qualityassuranceprogram; (i) therequiredfinancial,materialandhumanresources;and (j) training requirements.2.2.2 Thequalitysystemshouldincludeafeedbacksystemtotheaccountablemanagerto

ensurethatcorrectiveactionsarebothidentifiedandpromptlyaddressed.Thefeedbacksystemshouldalsospecifywhoisrequiredtorectifydiscrepanciesandnon-complianceineachparticularcase,andtheproceduretobefollowedifcorrectiveactionisnotcompletedwithinanappropriatetimescale.

2.3 Relevant Documentation.2.3.1 Relevantdocumentationincludestherelevantpartoftheoperator’smanualsystem.2.3.2 Inaddition,relevantdocumentshouldincludethefollowing— (a) Qualitypolicy; (b) Terminology; (c) Specifiedoperationalstandards; (d) adescriptionoftheorganisation; (e) theallocationofdutiesandresponsibilities; (f) operationalprocedurestoensureregulatorycompliance; (g) accidentpreventionandflightsafetyprogramme; (h) thequalityassuranceprogramme,reflecting: (i) scheduleofthemonitoringprocess; (j) auditprocedures; (k) reportingprocedures;

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(l) follow-upandcorrectiveactionprocedures; (m)recordingsystem; (n) thetrainingsyllabus;and (o) document control3.0 quality assurance programme.3.1 Introduction.3.1.1 Thequalityassuranceprogrammeshouldincludeallplannedandsystematicactions

necessarytoprovideconfidencethatalloperationsandmaintenanceareconductedinaccordancewithallapplicablerequirements,standardsandoperationalprocedures.

3.1.2 Whenestablishingaqualityassuranceprogramme,considerationshouldbegiventoatleastthefollowing—

(a) Qualityinspection; (b) Audit; (c) Auditors; (d) Auditor’sindependence (e) Auditscope; (f) Auditscheduling; (g) Monitoringandcorrectiveaction;and (h) Management evaluation.3.2 Quality Inspection.3.2.1 Theprimarypurposeofaqualityinspectionistoobserveaparticularevent/action/

document, etc. in order to verifywhether established operational procedures andrequirementsarefollowedduringtheaccomplishmentofthateventandwhethertherequiredstandardisachieved.

3.2.2 Typicalsubjectareasforqualityinspectionsare: (a) Actualflightoperations; (b) Grounddeicing/anti-icing; (c) Flightsupportservices; (d) Loadcontrol; (e) Maintenance; (f) Technicalstandards;and (g) Training standards.3.2.3 Typicalmethodsforqualityinspectionsformaintenanceinclude— (a) Productsampling-thepartinspectionofarepresentativesampleoftheaircraft

fleet; (b) Defectsampling-themonitoringofdefectrectificationperformance; (c) Concession sampling - themonitoring of any concession to not carry out

maintenanceontime; (d) On timemaintenance sampling - themonitoring of when (flying hours/

calendartime/flightcycles,etc)aircraftandtheircomponentsarebroughtinformaintenance;

(e) Samplereportsofunairworthyconditionsandmaintenanceerrorsonaircraftandcomponents.

3.3 Audit.3.3.1 Anauditisasystematic,andindependentcomparisonofthewayinwhichanoperation

isbeingconductedagainstthewayinwhichthepublishedoperationalproceduressayitshouldbeconducted.

3.3.2 Auditsshouldincludeatleastthefollowingqualityproceduresandprocesses— (a) Astatementexplainingthescopeoftheaudit; (b) Planningandpreparation;

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(c) Gatheringandrecordingevidence;and (d) Analysisoftheevidence.3.3.3 Techniquesthatcontributetoaneffectiveauditare: (a) Interviewsordiscussionswithpersonnel; (b) Areviewofpublisheddocuments; (c) Theexaminationofanadequatesampleofrecords; (d) Thewitnessingoftheactivitiesthatmakeuptheoperation;and (e) Thepreservationofdocumentsandtherecordingofobservations.3.4 Auditors.3.4.1 Anoperatorshoulddecide,dependinguponthecomplexityoftheoperations,whether

tomakeuseofadedicatedauditteamorasingleauditor.Inanyevent,theauditororauditteamshouldhaverelevantoperationaland/ormaintenanceexperience.

3.4.2 The responsibilities of the auditors should be clearly defined in the relevantdocumentation.

3.5 Auditor’sIndependence.3.5.1 Auditorsshouldnothaveanyday-to-dayinvolvementintheareaoftheoperationand/

ormaintenanceactivitythatistobeaudited.Anoperatormay,inadditiontousingtheservicesoffull-timededicatedpersonnelbelongingtoaseparatequalitydepartment,undertakethemonitoringofspecificareasoractivitiesbytheuseofpart-timeauditors.Anoperatorwhosestructureandsizedoesnotjustifytheestablishmentoffull-timeauditors,mayundertake theaudit functionby theuseofpart-timepersonnel fromwithinitsownorganisationorfromanexternalsourceunderthetermsofanagreementacceptabletotheAuthority.Inallcasestheoperatorshoulddevelopsuitableprocedurestoensurethatpersonsdirectlyresponsiblefortheactivitiestobeauditedarenotselectedaspartoftheauditingteam.Whereexternalauditorsareused,itisessentialthatanyexternalspecialistisfamiliarwiththetypeofoperationand/ormaintenanceconductedbytheoperator.

3.5.2 Theoperator’squalityassuranceprogrammeshouldidentifythepersonswithinthecompanywhohavetheexperience,responsibilityandauthorityto—

(a) performqualityinspectionsandauditsaspartofongoingqualityassurance; (b) identify and record any concerns or findings, and the evidence necessary to

substantiatesuchconcernsorfindings; (c) initiate or recommend solutions to concerns or findings through designated

reportingchannels; (d) verifytheimplementationofsolutionswithinspecifictimescales;and (e) reportdirectlytothequalitymanager.3.6 audit scope.3.6.1 Operatorsarerequiredtomonitorcompliancewiththeoperationalandmaintenance

procedurestheyhavedesignedtoensuresafeoperations,airworthyaircraftandtheserviceabilityofbothoperationalandsafetyequipment.Indoingsotheyshouldasaminimum,andwhereappropriate,monitor:

(a) Organisation; (b) Plansandcompanyobjectives; (c) Operationalprocedures; (d) Flightsafety; (e) Operatorcertification(AOC/Operationsspecifications) (f) Supervision; (g) Aircraftperformance; (h) Allweatheroperations; (i) Communicationsandnavigationalequipmentandpractices;

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(j) Mass,balanceandaircraftloading; (k) Instrumentsandsafetyequipment; (l) Manuals,logs,andrecords; (m)Flightanddutytimelimitations,restrequirements,andscheduling; (n) Aircraftmaintenance/operationsinterface; (o) UseoftheMEL; (p) Maintenanceprogrammesandcontinuedairworthiness; (q) Airworthinessdirectivesmanagement; (r) Maintenanceaccomplishment; (s) Defectdeferral; (t) Flightcrew; (u) Cabincrew; (v) Dangerousgoods; (w)Security;and (y) Training.3.7 AuditScheduling.3.7.1 Aqualityassuranceprogramshouldincludeadefinedauditscheduleandaperiodic

reviewcycleareabyarea.Thescheduleshouldbeflexible,andallowunscheduledauditswhentrendsareidentified.Follow-upauditsshouldbescheduledwhennecessarytoverifythatcorrectiveactionwascarriedoutandthatitwaseffective.

3.7.2 Anoperatorshouldestablishascheduleofauditstobecompletedduringaspecifiedcalendarperiod.Allaspectsoftheoperationshouldbereviewedwithinevery12monthperiodinaccordancewiththeprogrammeunlessanextensiontotheauditperiodisacceptedasexplainedbelow.AnoperatormayincreasethefrequencyofauditsatitsdiscretionbutshouldnotdecreasethefrequencywithouttheagreementoftheAuthority.Auditfrequencyshouldnotbedecreasedbeyonda24monthperiodinterval.

3.7.3 Whenanoperatordefinestheauditschedule,significantchangestothemanagement,organisation,operation,ortechnologiesshouldbeconsideredaswellaschangestotheregulatoryrequirements.

3.8 Monitoring and Corrective Action.3.8.1 Theaimofmonitoringwithinthequalitysystemisprimarilytoinvestigateandjudge

itseffectivenessandtherebytoensurethatdefinedpolicy,operational,andmaintenancestandardsarecontinuouslycompliedwith.Monitoringactivityisbaseduponqualityinspections,audits,correctiveactionandfollow-up.Theoperatorshouldestablishandpublishaqualityproceduretomonitorregulatorycomplianceonacontinuingbasis.Thismonitoringactivityshouldbeaimedateliminatingthecausesofunsatisfactoryperformance.

3.8.2. Anynon-complianceidentifiedasaresultofmonitoringshouldbecommunicatedtothemanagerresponsiblefortakingcorrectiveactionor,ifappropriate,theaccountablemanager. Such non-compliance should be recorded, for the purpose of furtherinvestigation,inordertodeterminethecauseandtoenabletherecommendationofappropriate corrective action.

3.8.3 Thequalityassuranceprogrammeshouldincludeprocedurestoensurethatcorrectiveactionsaretakeninresponsetofindings.Thesequalityproceduresshouldmonitorsuchactionstoverifytheireffectivenessandthattheyhavebeencompleted.Organisationalresponsibilityandaccountabilityfortheimplementationofcorrectiveactionresideswiththedepartmentcitedinthereportidentifyingthefinding.Theaccountablemanagerwillhavetheultimateresponsibilityforresourcingthecorrectiveactiveactionandensuring,throughthequalitymanager,thatthecorrectiveactionhasre-establishedcompliancewiththestandardrequiredbytheAuthority,andanyadditionalrequirementsdefinedbytheoperator.

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3.8.4 Correctiveaction.Subsequenttothequalityinspection/audit,theoperatorshouldestablish—

(a) theseriousnessofanyfindingsandanyneedforimmediatecorrectiveaction; (b) theoriginofthefinding; (c) whatcorrectiveactionsarerequiredtoensurethatthenon-compliancedoesnot

recur; (d) ascheduleforcorrectiveaction; (e) the identification of individuals or departments responsible for implementing

correctiveaction;and (f) allocationofresourcesbytheaccountablemanager,whereappropriate.3.8.5 Thequalitymanagershould— (a) verifythatcorrectiveactionistakenbythemanagerresponsibleinresponseto

anyfindingofnon-compliance; (b) verify the corrective action includes the elements outlined in paragraph3.8.4

above; (c) monitortheimplementationandcompletionofcorrectiveaction’ (d) providemanagementwith an independent assessment of corrective action;

implementationandcompletion;and (e) evaluatetheeffectivenessofcorrectiveactionthroughfollow-upprocess.3.9 Management Evaluation.3.9.1 Amanagementevaluationisacomprehensive,systematic,documentedreviewbythe

managementofthequalitysystem,operationalpoliciesandprocedures,andshouldconsider —

(a) theresultsofqualityinspections,auditsandanyotherindicators;and (b) the overall effectiveness of themanagement organisation in achieving stated

objectives.3.9.2 Amanagementshouldidentifyandcorrecttrends,andprevent,wherepossible,future

non-conformities. Conclusions and recommendations made as a result of an evaluation shouldbesubmittedinwritingtotheresponsiblemanagerforaction.Theresponsiblemanager shouldbean individualwhohas theauthority to resolve issuesand takeaction.

3.9.3 Theaccountablemanagershoulddecideuponthefrequency,formatandstructureofinternal management evaluation activities.

3.10 Recording.3.10.1 Accurate,completeandreadilyaccessiblerecordsdocumentingtheresultsofthequality

assuranceprogrammeshouldbemaintainedbytheoperator.Recordsareessentialdatatoenableanoperatortoanalyseanddeterminetherootcausesofnon-conformity,sothatareasofnon-compliancecanbeidentifiedandaddressed.

3.10.2 Thefollowingrecordsshouldberetainedforaperiodof5years— (a) auditschedules; (b) qualityinspectionandauditreports; (c) responsestofindings; (d) correctiveactionreports; (e) follow-upandclosurereports;and (f) management evaluation reports.4.0 Quality Assurance Responsibility for Sub-Contractors.4.1 Sub-Contractors.4.1.1 Operatorsmaydecidetosub-contractoutcertainactivitiestoexternalagenciesforthe

provisionofservicesrelatedtoareassuchas:

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(a) Grounddeicing/anti-icing; (b) Maintenance; (c) Groundhandling; (d) Flightsupport(includingperformancecalculations,flightplanning,navigation

databaseanddispatch); (e) Training;and (f) Manual preparation.4.1.2 Theultimateresponsibilityfortheproductorserviceprovidedbythesub-contractor

always remainswith the operator. Awritten agreement should exist between theoperatorandthesub-contractorclearlydefiningthesafetyrelatedservicesandqualitytobeprovided.Thesub-contractor’ssafetyrelatedactivitiesrelevanttotheagreementshouldbeincludedintheoperator’squalityassuranceprogramme.

4.1.3 Theoperatorshouldensurethatthesub-contractorhasthenecessaryauthorisation/approvalwhenrequiredandcommandstheresourcesandcompetencetoundertakethetask.

5.0. Quality System Training.5.1 General.5.1.1 Anoperator shouldestablisheffective,wellplannedand resourcedquality related

briefingforallpersonnel.5.1.2 Thoseresponsibleformanagingthequalitysystemshouldreceivetrainingcovering

(a) anintroductiontotheconceptofthequalitysystem; (b) qualitymanagement; (c) theconceptofqualityassurance; (d) qualitymanuals; (e) audittechniques; (f) reportingandrecording;and (g) Thewayinwhichthequalitysystemwillfunctioninthecompany.5.1.3 Timeshouldbeprovidedtotraineveryindividualinvolvedinqualitymanagement

andforbriefingtheremainderoftheemployees.Theallocationoftimeandresourcesshouldbegovernedbythesizeandcomplexityoftheoperationconcerned.

5.2 Sources of Training.5.2.1 QualitymanagementcoursesareavailablefromthevariousNationalorInternational

StandardsInstitutions,andanoperatorshouldconsiderwhethertooffersuchcoursestothoselikelytobeinvolvedinthemanagementofqualitysystems.Operatorswithsufficientappropriatelyqualifiedstaffshouldconsiderwhethertocarryoutin-housetraining.

6.0 Organisationswith20orLessFull-TimeEmployees.6.1 Introduction.6.1.1 Therequirementtoestablishanddocumentaqualitysystem,andtoemployaquality

managerappliestoalloperators.ReferencestolargeandsmalloperatorselsewhereintheseRegulationsaregovernedbyaircraftcapacity(i.e.moreorlessthan20seats)andbymass(i.e.greaterorlessthan10tonnesmaximumtake-offmass).Suchterminologyisnot relevantwhenconsidering the scaleof anoperationand thequality systemrequired.Inthecontextofqualitysystemstherefore,operatorsshouldbecategorisedaccordingtothenumberoffulltimestaffemployees.

6.2 Scale of Operation.6.2.1 Operatorswho employ5or less full time staff are considered to be “very small”

whilethoseemployingbetween6and20fulltimeemployeesareregardedas“small”operatorsasfarasqualitysystemsareconcerned.Full-timeinthiscontextmeansemployedfornotlessthan35hoursperweekexcludingvacationperiods.

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6.2.2 Complex quality systems could be inappropriate for small or very small operators and theclericaleffortrequiredtodrawupmanualsandqualityproceduresforacomplexsystemmaystretchtheirresources.Itisthereforeacceptedthatsuchoperatorsshouldtailortheirqualitysystemstosuitthesizeandcomplexityoftheiroperationandallocateresources accordingly.

6.3 Quality System for Small/Very Small Operators.6.3.1 For small and very small operators it may be appropriate to develop a quality assurance

programmethatemploysachecklist.Thechecklistshouldhaveasupportingschedulethatrequirescompletionofallchecklistitemswithinaspecifiedtimescale,togetherwithastatementacknowledgingcompletionofaperiodicreviewbytopmanagement.Anoccasionalindependentoverviewofthechecklistcontentandachievementofthequalityassuranceshouldbeundertaken.

6.3.2 The“small”operatormaydecidetouseinternalorexternalauditorsoracombinationof the two. In thesecircumstances itwouldbeacceptable forexternal specialistsandorqualifiedorganisationstoperformthequalityauditsonbehalfofthequalitymanager.

6.3.3 Iftheindependentqualityauditfunctionisbeingconductedbyexternalauditors,theauditscheduleshouldbeshownintherelevantdocumentation.

6.3.4 Whateverarrangementsaremade,theoperatorretainstheultimateresponsibilityforthequalitysystemandespeciallythecompletionandfollow-upofcorrectiveactions.

Quality System — Organisation ExamplesThefollowingdiagramsillustratetwotypicalexamplesofQualityorganizations.QualitySystemwithintheAOCholder’sorganizationwhentheAOCholderalsoholdsanapproval for maintenance.

Quality Systems related to anAOCholder’s organizationwhere aircraftmaintenance iscontractedouttoanapprovedorganizationwhichisnotintegratedwiththeAOCholder.

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Note:QualitySystemandQualityAuditProgrammeoftheAOCholdershouldassurethatthemaintenancecarriedoutbytheapprovedorganisationisinaccordancewithrequirementsspecifiedbytheAOCholder.

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FIFTH SCHEDULE

VALIDITY PERIODS FOR RETENTION OF RECORDS(Regulation 18 (1) 39, 65 and 66)

Anoperatorshallensurethatthefollowinginformationordocumentationisretainedfortheperiodsshowninthetablebelow.

Table of Record Retention

FlightCrewRecords

Flight,dutyandresttime 2 yearsLicenceandmedicalcertificate Until12monthsaftertheflightcrew

memberhaslefttheemployoftheoperatorGroundandflighttraining(alltypes) Until12monthsaftertheflightcrew

memberhaslefttheemployoftheoperatorRouteandaerodrome/heliportqualificationtraining

Until12monthsaftertheflightcrewmemberhaslefttheemployoftheoperator

Dangerous good training Until12monthsaftertheflightcrewmemberhaslefttheemployoftheoperator

Security training Until12monthsaftertheflightcrewmemberhaslefttheemployoftheoperator

Proficiencyandqualificationchecks(all types)

Until12monthsaftertheflightcrewmemberhaslefttheemployoftheoperator

Cabin Crew Records

Flight,dutyandresttime 2 yearsLicence,ifapplicable Until12monthsafterthecabincrew

memberhaslefttheemployoftheoperator

Groundandflighttraining(alltypes)andqualificationchecks

Until12monthsafterthecabincrewmemberhaslefttheemployoftheoperator

Dangerous good training Until12monthsafterthecabincrewmemberhaslefttheemployoftheoperator

Security training Until12monthsafterthecabincrewmemberhaslefttheemployoftheoperator

Competencychecks Until12monthsafterthecabincrewmemberhaslefttheemployoftheoperator

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RecordsforotherAOCPersonnel

Training/qualification of other personnelforwhoman approved trainingprogram isrequiredintheseregulations

Until12monthsaftertheemployeehaslefttheemployoftheoperator

Licence,ifrequired,andmedicalcertificateif required

Until12monthsaftertheemployeehaslefttheemployoftheoperator

Proficiency or competency checks, ifrequired

Until12monthsaftertheemployeehaslefttheemployoftheoperator

FlightPreparationForms

Completed load manifest 3monthsafterthecompletionoftheflight

Mass and balance reports 3monthsafterthecompletionoftheflight

Dispatchreleases 3monthsafterthecompletionoftheflight

Flightplans 3monthsafterthecompletionoftheflight

Passenger manifests 3monthsafterthecompletionoftheflight

Weatherreports 3monthsafterthecompletionoftheflightFlightRecorderRecordsCockpit voice recordings Preserved after an accident or incident for 60

daysorlongerifrequestedbytheAuthorityFlightdatarecordings Preserved after an accident or incident for 60

daysorlongerifrequestedbytheAuthorityAircraftTechnicalLogbook

Journey records section 2 years

Maintenance records section 2 years

MaintenanceRecordsoftheAircraft

Total time in service (hours, calendar timeandcycles,asappropriate)oftheaircraftalllife-limited components

3monthsaftertheunittowhichtheyreferhasbeenpermanentlywithdrawnfromservice

Currentstatusofcompliancewithallmandatorycontinuingairworthinessinformation

3monthsaftertheunittowhichtheyreferhasbeenpermanentlywithdrawnfromservice

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Appropriate details of modifications and repairstotheaircraftanditscomponents

3monthsaftertheunittowhichtheyreferhasbeenpermanentlywithdrawnfromservice

Totaltimeinservice(hours,calendartimeandcycles,asappropriate)sincethelastoverhauloftheaircraftoritscomponentssubjecttoamandatoryoverhaullife

3monthsaftertheunittowhichtheyreferhasbeenpermanentlywithdrawnfromservice

The detailedmaintenance records to showall requirements for a maintenance release havebeenmet

1 year after signing of themaintenancerelease

OtherRecordsOperationalflightplan 3monthsafterthecompletionoftheflight

Quality system records 5 yearsDangerous goods transport document 6monthsafterthecompletionoftheflightDangerousgoodsacceptancechecklist 6monthsafterthecompletionoftheflight

Recordsoncosmicandsolarradiationdosage,ifAOCholderoperatesaircraftthatflyabove15 000 m (49 000 ft)

Until12monthsafterthecrewmemberhaslefttheemployoftheAOCholder

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SIXTH SCHEDULE

FLIGHT SAFETY DOCUMENTS SYSTEM(Regulation 24)

Thefollowingoutlineaddressesthemajorelementsofanoperator’sflightsafetydocumentssystemdevelopmentprocess,withtheaimofensuringcompliancewiththeseRegulations.

1.0 Organization1.1 Aflightsafetydocumentssystemshallbeorganizedaccordingtocriteria,whichensure

easyaccesstoinformation,requiredforflightandgroundoperationscontainedinthevariousoperationaldocumentscomprisingthesystemandwhichfacilitatemanagementofthedistributionandrevisionofoperationaldocuments.

1.2 Informationcontainedinaflightsafetydocumentssystemshallbegroupedaccordingtotheimportanceanduseoftheinformation,asfollows-

(a) Timecriticalinformation,e.g.,informationthatcanjeopardizethesafetyoftheoperationifnotimmediatelyavailable;

(b)Timesensitiveinformation,e.g.,informationthatcanaffectthelevelofsafetyordelaytheoperationifnotavailableinashorttimeperiod;

(c)Frequentlyusedinformation; (d)Referenceinformation,e.g.,informationthatisrequiredfortheoperationbutdoes

notfallunderb)orc)above;and (e) Informationthatcanbegroupedbasedonthephaseofoperationinwhichitis

used.1.3 Timecriticalinformationshallbeplacedearlyandprominentlyintheflightsafety

documents system.1.4 Timecriticalinformation,timesensitiveinformation,andfrequentlyusedinformation

shallbeplacedincardsandquick-referenceguides.2.0 Validation.Aflightsafetydocumentssystemshallbevalidatedbeforedeployment,

underrealisticconditions.Validationshallinvolvethecriticalaspectsoftheinformationuse,inordertoverifyitseffectiveness.Interactionsamongallgroupsthatcanoccurduringoperationsshallalsobeincludedinthevalidationprocess.

3.0 Design3.1 Aflightsafetydocumentssystemshallmaintainconsistencyinterminologyandinthe

use of standard terms for common items and actions.3.2 Operationaldocumentsshallincludeaglossaryofterms,acronymsandtheirstandard

definition,updatedonaregularbasistoensureaccesstothemostrecentterminology.Allsignificantterms,acronymsandabbreviationsincludedintheflightdocumentssystemshallbedefined.

3.3 Aflightsafetydocumentssystemshallensurestandardisationacrossdocumenttypes,includingwriting style, terminology,useofgraphics and symbols, and formattingacrossdocuments.Thisincludesaconsistentlocationofspecifictypesofinformation,consistent use of units of measurement and consistent use of codes.

3.4 Aflightsafetydocumentssystemshallincludeamasterindextolocate,inatimelymanner,informationincludedinmorethanoneoperationaldocument.Note.—Themasterindexmustbeplacedinthefrontofeachdocumentandconsistofnomorethanthreelevelsofindexing.Pagescontainingabnormalandemergencyinformation must be tabbed for direct access.

3.5 Aflightsafetydocumentssystemshallcomplywiththerequirementsoftheoperator’squalitysystem,ifapplicable.

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4.0 Deployment.Operatorsshallmonitordeploymentoftheflightsafetydocumentssystem,toensureappropriateandrealisticuseofthedocuments,basedonthecharacteristicsoftheoperationalenvironmentandinawaywhichisbothoperationallyrelevantandbeneficialtooperationalpersonnel.Thismonitoringshallincludeaformalfeedbacksystem for obtaining input from operational personnel.

5. 0 Amendment.5.1 Operatorsshalldevelopaninformationgathering,review,distributionandrevision

control system to process information and data obtained from all sources relevant to thetypeofoperationconducted,including,butnotlimitedto,theStateoftheOperator,Stateofdesign,StateofRegistry,manufacturersandequipmentvendors.Note:Manufacturersprovideinformationfortheoperationofspecificaircraftthatemphasizestheaircraftsystemsandproceduresunderconditionsthatmaynotfullymatch the requirementsofoperators.Operators shall ensure that such informationmeetstheirspecificneedsandthoseofthelocalauthority.

5.2 Operatorsshalldevelopaninformationgathering,reviewanddistributionsystemtoprocessinformationresultingfromchangesthatoriginatewithintheoperator,including—

(a) Changesresultingfromtheinstallationofnewequipment; (b)Changesinresponsetooperatingexperience; (c)Changesinanoperator’spoliciesandprocedures; (d)Changesinanoperatorcertificate;and (e)Changesforpurposesofmaintainingcrossfleetstandardization.

Note:Operatorsshallensurethatcrewcoordinationphilosophy,policiesandproceduresarespecifictotheiroperation.

5.3 Aflightsafetydocumentssystemshallbereviewed— (a) Onaregularbasis(atleastonceayear); (b)Aftermajorevents(mergers,acquisitions,rapidgrowth,downsizing,etc.); (c) Aftertechnologychanges(introductionofnewequipment);and (d)Afterchangesinsafetyregulations.5.4 Operatorsshalldevelopmethodsofcommunicatingnewinformation.Thespecific

methodsshallberesponsivetothedegreeofcommunicationurgency.Note:Asfrequentchangesdiminishtheimportanceofnewormodifiedprocedures,itisdesirabletominimizechangestotheflightsafetydocumentssystem.

5.5 Newinformationshallbereviewedandvalidatedconsideringitseffectsontheentireflightsafetydocumentssystem.

5.6 Themethodofcommunicatingnewinformationshallbecomplementedbyatrackingsystemtoensurecurrencybyoperationalpersonnel.Thetrackingsystemshallincludeaproceduretoverifythatoperationalpersonnelhavethemostrecentupdates.

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SEVENTH SCHEDULE

FRAMEWORK FOR SAFETY MANAGEMENT SYSTEMS (SMS)(Regulation 25 (5))

ThisSchedulespecifiestheframeworkfortheimplementationandmaintenanceofasafetymanagement system (SMS) by an operator or an approved maintenance organization. An SMS isamanagementsystemforthemanagementofsafetybyanorganization.TheframeworkincludesfourcomponentsandtwelveelementsrepresentingtheminimumrequirementsforSMSimplementation.Theimplementationoftheframeworkshallbecommensuratewiththesizeoftheorganizationandthecomplexityoftheservicesprovided.ThisSchedulealsoincludesabriefdescriptionofeachelementoftheframework.

1. Safetypolicyandobjectives

1.1 Management commitment and responsibility1.2 Safety accountabilities1.3 Appointment of key safety personnel1.4 Coordination of emergency response planning1.5 SMS documentation

2. Safety risk management

2.1 Hazardidentification2.2 Safety risk assessment and mitigation

3. Safety assurance

3.1 Safety performance monitoring and measurement3.2 Themanagementofchange3.3 ContinuousimprovementoftheSMS

4. Safety promotion

4.1 Training and education4.2 Safety communication

1. Safety policy and objectives

1.1 Management commitment and responsibility

Theoperator/approvedmaintenanceorganizationshalldefinetheorganization’ssafetypolicywhichshallbeinaccordancewithinternationalandnationalrequirements,andwhichshallbe signedby theaccountableexecutiveof theorganization.The safetypolicy shall reflectorganizational commitments regarding safety; shall include a clear statement about theprovisionof thenecessaryresourcesfor the implementationof thesafetypolicy;andshallbecommunicated,withvisibleendorsement,throughouttheorganization.Thesafetypolicyshallincludethesafetyreportingprocedures;shallclearlyindicatewhichtypesofoperationalbehavioursareunacceptable;andshallincludetheconditionsunderwhichdisciplinaryactionwouldnotapply.Thesafetypolicyshallbeperiodicallyreviewedtoensureitremainsrelevantandappropriatetotheorganization.

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1.2 Safety accountabilities

Theoperator/approvedmaintenanceorganizationshallidentifytheaccountableexecutivewho,irrespectiveofotherfunctions,shallhaveultimateresponsibilityandaccountability,onbehalfoftheoperator/approvedmaintenanceorganization,fortheimplementationandmaintenanceoftheSMS.Theoperator/approvedmaintenanceorganizationshallalsoidentifytheaccountabilitiesofallmembersofmanagement,irrespectiveofotherfunctions,aswellasofemployees,withrespect to the safetyperformanceof theSMS.Safety responsibilities, accountabilities andauthorities shall bedocumented and communicated throughout theorganization, and shallincludeadefinitionofthelevelsofmanagementwithauthoritytomakedecisionsregardingsafety risk tolerability.

1.3 Appointment of key safety personnel

Theoperator/approvedmaintenanceorganization shall identify a safetymanager tobe theresponsibleindividualandfocalpointfortheimplementationandmaintenanceofaneffectiveSMS.

1.4 Coordination of emergency response planning

Theoperator/approvedmaintenanceorganizationshallensurethatanemergencyresponseplanthatprovidesfortheorderlyandefficienttransitionfromnormaltoemergencyoperationsandthereturntonormaloperationsisproperlycoordinatedwiththeemergencyresponseplansofthoseorganizationsitmustinterfacewithduringtheprovisionofitsservices.

1.5 SMS documentation

Theoperator/approvedmaintenanceorganizationshalldevelopanSMSimplementationplan,endorsedbyseniormanagementoftheorganizationthatdefinestheorganization’sapproachtothemanagementofsafetyinamannerthatmeetstheorganization’ssafetyobjectives.TheorganizationshalldevelopandmaintainSMSdocumentationdescribingthesafetypolicyandobjectives,theSMSrequirements,theSMSprocessesandprocedures,theaccountabilities,responsibilitiesandauthoritiesforprocessesandprocedures,andtheSMSoutputs.AlsoaspartoftheSMSdocumentation,theoperator/approvedmaintenanceorganizationshalldevelopandmaintainsafetymanagementsystemsmanual(SMSM),tocommunicateitsapproachtothemanagementofsafetythroughouttheorganization.

2. Safety risk management

2.1 Hazardidentification

Theoperator/approvedmaintenanceorganizationshalldevelopandmaintainaformalprocessthatensuresthathazardsinoperationsareidentified.Hazardidentificationshallbebasedonacombinationofreactive,proactiveandpredictivemethodsofsafetydatacollection.

2.2 Safety risk assessment and mitigation

The operator/approvedmaintenance organization shall develop andmaintain a formalprocessthatensuresanalysis,assessmentandcontrolofthesafetyrisksinflight/maintenanceoperations.

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3. Safety assurance

3.1 Safety performance monitoring and measurement

Theoperator/approvedmaintenanceorganization shall develop andmaintain themeans toverifythesafetyperformanceoftheorganizationandtovalidatetheeffectivenessofsafetyriskcontrols.ThesafetyperformanceoftheorganizationshallbeverifiedinreferencetothesafetyperformanceindicatorsandsafetyperformancetargetsoftheSMS.

3.2 Themanagementofchange

Theoperator/approvedmaintenanceorganizationshalldevelopandmaintainaformalprocesstoidentifychangeswithintheorganizationwhichmayaffectestablishedprocessesandservices;todescribethearrangementstoensuresafetyperformancebeforeimplementingchanges;andtoeliminateormodifysafetyriskcontrolsthatarenolongerneededoreffectiveduetochangesintheoperationalenvironment.

3.3 ContinuousimprovementoftheSMS

Theoperator/approvedmaintenanceorganizationshalldevelopandmaintainaformalprocesstoidentifythecausesofSub-standardperformancesoftheSMS,determinetheimplicationsofsubstandardperformanceoftheSMSinoperations,andeliminateormitigatesuchcauses.

4. Safety promotion

4.1 Training and education

Theoperator/approvedmaintenanceorganizationshalldevelopandmaintainasafetytrainingprogrammethatensuresthatpersonnelaretrainedandcompetenttoperformtheSMSduties.Thescopeofthesafetytrainingshallbeappropriatetoeachindividual’sinvolvementintheSMS.

4.2 Safety communication

Theoperator/approvedmaintenanceorganizationshalldevelopandmaintainformalmeansforsafetycommunicationthatensuresthatallpersonnelarefullyawareoftheSMS,conveyssafety-criticalinformation,andexplainswhyparticularsafetyactionsaretakenandwhysafetyproceduresareintroducedorchanged.

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EIGHTH SCHEDULE

AIRCRAFT INTERCHANGE(Regulation 30 (2))

1. Beforeoperatingunderaninterchange,eachAircraftOperatorCertificateholdershallshowthat—

(a) theproceduresfortheinterchangeoperationconformwithsafeoperatingpractices;

(b) required crewmembers and flight operations officersmeet approved trainingrequirements for the aircraft and equipment to be used and are familiarwith thecommunicationsanddispatchprocedurestobeused;

(c) maintenancepersonnelmeettrainingrequirementsfortheaircraftandequipment,andarefamiliarwiththemaintenanceprocedurestobeused;

(d) flightcrewmembersandflightoperationsofficersmeetappropriaterouteandairportqualifications;

(e) theaircrafttobeoperatedareessentiallysimilartotheaircraftoftheAOCholderwithwhomtheinterchangeisaffected;and

(f) the arrangement of flight instruments and controls that are critical to safety areessentiallysimilar,unlesstheauthoritydeterminesthattheAOCholderhasadequatetrainingprogramstoensurethatanypotentiallyhazardousdissimilaritiesaresafelyovercomebyflightcrewfamiliarization.

2. EachAOCholder conducting an interchange agreement shall include the pertinentprovisionsandproceduresoftheagreementinitsmanuals.

3. TheAOCholdersshallamendtheiroperationsspecifications toreflect the interchangeagreement.

4. TheAOCholdershallcomplywiththeapplicableregulationsoftheStateofRegistryofanaircraftinvolvedinaninterchangeagreementwhileithasoperationalcontrolofthataircraft.

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NINTH SCHEDULE

WET LEASING(Regulation 31 (3))

1. EachAOC holder shall provide theAuthoritywith a copy of thewet lease to beexecuted.

2. TheAuthoritywilldeterminewhichpartytoawetleaseagreementhasoperationalcontrolconsideringtheextentandcontrolofcertainoperationalfunctionssuchas—

(a) Initiatingandterminatingflights; (b) Maintenanceandservicingofaircraft; (c) Schedulingcrewmembers; (d) Payingcrewmembers;and (e) Training crewmembers.3. EachAOCholder engaged in awet leasing arrangement shall amend its operations

specificationstocontainthefollowinginformation- (a) thenamesofthepartiestotheagreementandthedurationoftheagreement; (b) themake,model,andseriesofeachaircraftinvolvedintheagreement; (c) thekindofoperation; (d) theexpirationdateoftheleaseagreement; (e) astatementspecifyingthepartydeemedtohaveoperationalcontrol;and (f) anyotheritem,condition,orlimitationtheAuthoritydeterminesnecessary.

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TENTH SCHEDULE

EMERGENCY EVACUATION DEMONSTRATION(Regulation 32 (5))

1. EachAOCholdershallconductapartialemergencyevacuationandditchingevacuation,observed by theAuthority,which demonstrates the effectiveness of its crewmemberemergency training and evacuation procedures.

2. Priortoconductinganemergencyevacuationdemonstration,theAOCholdershallapplyforandobtainapprovalfromtheAuthority.

3. Cabincrewmembersusedintheemergencyevacuationdemonstrationsshall-

(a) beselectedatrandombytheAuthority;

(b) havecompleted theAOCholder’sAuthority-approved trainingprogrammefor thetypeandmodelofaircraft;and

(c) have passed the drills and competence check on the emergency equipment andprocedures.

4. Toconductthepartialemergencyevacuationdemonstration,theAOCholder’sassignedcabincrewmembersshall,usingtheAOCholder’slineoperatingprocedures-

(a) demonstrate theopeningof50percentof the requiredfloor-levelemergencyexitsand50percentoftherequirednon-floor-levelemergencyexits(whoseopeningbyacabincrewmemberisdefinedasanemergencyevacuationduty)anddeploymentof50percentoftheexitslides,selectedbytheAuthority;and

(b) prepareforusethoseexitsandslideswithin15seconds.

5. Toconducttheditchingevacuationdemonstration,theAOCholder’sassignedcabincrewmembersshall—

(a) demonstrate their knowledge and use of each item of required emergencyequipment;

(b) prepare the cabin for ditchingwithin 6minutes after the intention to ditch isannounced;

(c) removeeachliferaftfromstorage(oneliferaft,selectedbytheAuthority,shallbelaunchedandproperlyinflatedoroneslideliferaftproperlyinflated);and

(d) entertheraft(theraftshallincludeallrequiredemergencyequipment)andcompletelyset it up for extended occupancy.

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ELEVENTH SCHEDULE

DEMONSTRATION FLIGHTS(Regulation 33 (4))

1. EachAOCholdershallconductdemonstrationflightsforeachtypeofaircraft,includingthoseaircraftmateriallyalteredindesign,andforeachkindofoperationtheAOCholderintends to conduct.

2. EachAOCholdershallconductdemonstrationflightswhichcontainatleast- (a) onehundredtotalhoursofflighttime,unlesstheAuthoritydeterminesthatasatisfactory

levelofproficiencyhasbeendemonstratedinfewerhours; (b) fivehoursofnighttime,ifnightflightsaretobeauthorised; (c) five instrumentapproachproceduresundersimulatedoractual instrumentweather

conditions,ifIFRflightsaretobeauthorised;and (d) entry into a representative number of en route airports, as determined by the

Authority3. Nopersonmaycarrypassengersinanaircraftduringdemonstrationflights,exceptfor

thoseneededtomakethedemonstrationflightandthosedesignatedbytheAuthority.4. For thoseAOCholders of aircraft of less than 5700 kg, the necessity and extent of

demonstrationshallbeattheoptionoftheAuthority.

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TWELFTH SCHEDULE

OPERATIONS MANUAL(Regulation 36 (10))

1. EachAOCholdershallensurethatthecontentsandstructureoftheoperationsmanualareinaccordancewithrulesandregulationsoftheAuthority,andarerelevanttothearea(s)and type(s) of operation.

2. Anoperationsmanual,whichmaybeissuedinseparateusermanualscorrespondingtospecificaspectsofoperationsshallbeorganizedanddevelopedinfourpartsinaccordancewiththerequirementsinregulation36

3. AnAOC holdermay design amanual to bemore restrictive than theAuthority’srequirements.

4. EachAOCholdershallensurethatthemanual,inallofitspartstogether,shallcontainallinformationrequiredbyeachgroupofpersonneladdressedinthatpart,including—

(a) generalpolicies; (b) dutiesandresponsibilitiesofeachcrewmember,appropriatemembersoftheground

organisation,andmanagementpersonnel;and (c) referencetotheappropriateCivilAviationRegulations.5. Flightdispatchingandoperationalcontrol,includingproceduresforco-coordinateddispatch

orflightcontrolorflightfollowingproceduresandmaintenancecontrolprocedures,asapplicable.

6. En routeflight, navigation, and communication procedures, including procedures forthedispatchorreleaseorcontinuanceofflightifanyitemofequipmentrequiredfortheparticular type of operation becomes inoperative or unserviceable en route.

7. Appropriate informationextracted from theoperations specifications, suchas areasofoperation,eachapprovedroute,theaircraftmodelauthorised,thetypeofoperationsuchasVFR, IFR,day,night, etc., authorisedaerodromes, instrument approachproceduresauthorisedandanyotherpertinentinformation.

8. Procedures for familiarisingpassengerswith the use of emergency equipment, duringflight.

9. Emergency equipment and procedures.10. Themethodofdesignatingsuccessionofcommandofflightcrewmembers.11. Proceduresfordeterminingtheusabilityoflandingandtake-offareas,andfordisseminating

pertinentinformationthereontooperationspersonnel.12. Proceduresforoperatinginperiodsofice,hail,thunderstorms,turbulence,oranypotentially

hazardousmeteorologicalcondition.13. Airmantrainingprograms,includingappropriateground,flight,andemergencyphases.14. Procedures for refueling aircraft, eliminating fuel contamination, protection fromfire

(including electrostatic protection), and supervising and protecting passengers duringrefueling.

15. Methodsandproceduresformaintainingtheaircraftmassandcentreofgravitywithinapproved limits.

16. Whereapplicable,pilotanddispatcherrouteandaerodromequalificationprocedures.17. Accidentnotificationprocedures.18. Procedures and information to assist personnel to identify packages marked or labelled as

containinghazardousmaterialsand,ifthesematerialsaretobecarried,stored,orhandled,procedures and instructions relating to the carriage, storage, or handlingof hazardousmaterials,includingthefollowing:

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19. Proceduresfordeterminingthepropershippercertificationandproperpackaging,marking,labeling,shippingdocuments,compatibilityofmaterials,andinstructionsontheloading,storage,andhandling.

20. Notificationproceduresforreportinghazardousmaterialincidents.21. Instructionsandproceduresforthenotificationofthepilotincommandwhenthereare

hazardousmaterialsaboard.22. Otherinformationorinstructionsrelatingtosafety.

Thegeneralsection(PartA:General)oftheoperationsmanualmaybebaseduponthefollowingoutline —1.0 Administration and Control of Operations Manual1.1 Introduction (a) A statement that themanual complieswith all applicableAuthority regulations

andrequirementsandwiththetermsandconditionsoftheapplicableAirOperatorCertificate.

(b)Astatementthatthemanualcontainsoperationalinstructionsthataretobecompliedwithbytherelevantpersonnelintheperformanceoftheirduties.

(c) A list andbriefdescriptionof thevariousoperationsmanualparts, theircontents,applicability and use.

(d)Explanationsanddefinitionsoftermsandwordsusedinthemanual.1.2 System of Amendment and Revision (a)Anoperationsmanualshalldescribewhoisresponsiblefortheissuanceandinsertion

of amendments and revisions. (b) A recordof amendments and revisionswith insertiondates and effectivedates is

required. (c)Astatementthathand-writtenamendmentsandrevisionsarenotpermittedexceptin

situationsrequiringimmediateamendmentorrevisionintheinterestofsafety. (d)Adescriptionofthesystemfortheannotationofpagesandtheireffectivedates. (e)Alistofeffectivepagesandtheireffectivedates. (f) Annotationofchanges(ontextpagesandaspracticable,onchartsanddiagrams). (g) A system for recording temporary revisions. (h)Adescriptionofthedistributionsystemforthemanuals,amendmentsandrevisions. (i)AstatementofwhoisresponsiblefornotifyingtheAuthorityofproposedchangesand

workingwiththeAuthorityonchangesrequiringAuthorityapproval.2.0 Organisation and Responsibilities2.1 Organisational Structure

Adescriptionoftheorganisationalstructureincludingthegeneralcompanyorganisationandoperationsdepartmentorganisation.Therelationshipbetweentheoperationsdepartmentandtheotherdepartmentsofthecompany.Inparticular,thesubordinationandreportinglinesofalldivisions,departmentsetc.,whichpertaintothesafetyofflightoperations,shallbeshown.

2.2 Responsible ManagerThenameof eachmanager responsible forflight operations, themaintenance system,crewtrainingandgroundoperationsshallbelisted.Adescriptionoftheirfunctionandresponsibilitiesshallbeincluded.

2.3 Responsibilities and Duties of Operations Management Personnel Adescription of the duties, responsibilities and authority of operationsmanagementpersonnelpertainingtothesafetyofflightoperationsandwithcompliancewithapplicableregulationsshallbelisted.

2.4Authority,DutiesandResponsibilitiesofaPIC

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A statement defining the authority, duties and responsibilities of the PIC shall be listed.2.5DutiesandResponsibilitiesofCrewMembersOtherThanthePIC

Astatementdefiningtheauthority,duties,andresponsibilitiesofallrequiredaircraftcrewmembersshallbelisted.

3.0 Operational Control And Supervision3.1SupervisionoftheOperationbytheAOCHolder

AdescriptionofthesystemforsupervisionoftheoperationbytheAOCholdershallbelisted.Thisdescriptionshallshowhowthesafetyofflightoperationsandthequalificationsofpersonnelinvolvedinallsuchoperationsaresupervisedandmonitored.Inparticular,theproceduresrelatedtothefollowingitemsshallbedescribed-

(a)Specificationsfortheoperationalflightplan (b)Competenceofoperationspersonnel;and (c) Control,analysisandstorageofrecords,flightdocuments,additionalinformation,and

safety related data.3.2 System of Promulgation of Additional Operational Instructions and Information

Adescriptionofanysystemforpromulgatinginformationwhichmaybeofanoperationalnaturebutissupplementarytothatintheoperationsmanual.Theapplicabilityofthisinformationandtheresponsibilitiesforitspromulgationshallbeincluded

3.3AccidentPreventionandFlightSafetyProgramme Adescriptionofthemainaspectsoftheflightsafetyprogrammeincluding— (a)Programmestoachieveandmaintainriskawarenessbyallpersonsinvolvedinflight

operations;and (b)Evaluationofaccidentsandincidentsandthepromulgationofrelatedinformation.3.4. Operational Control

Adescription of the objectives, procedures and responsibilities necessary to exerciseoperationalcontrolwithrespecttoflightsafety.

4.0 Quality System Adescriptionofthequalitysystemadopted.

5.0 Crew Composition Anexplanationofthemethodfordeterminingcrewcompositionstakingintoaccountofthefollowing—

(a)Experience(totalandontype),recencyandqualificationofthecrewmembers;and (b)ThedesignationofthePICand,ifrequiredbythedurationoftheflight,theprocedures

forthereliefofthePICorothermembersoftheflightcrew.5.1DesignationofthePIC

TherulesapplicabletothedesignationofaPIC.5.2FlightCrewIncapacitation Instructionsonthesuccessionofcommandintheeventofflightcrewincapacitation.6.0 Qualification Requirements6.1Qualifications

Adescriptionoftherequiredlicenserating(s),qualification/competency(e.g.forroutesandaerodromes)experience,training,checkingandrecencyofexperienceforoperationspersonneltoconducttheirduties.Considerationshallbegiventotheaircrafttype,kindofoperation,andcompositionofthecrew.

6.2FlightCrew (a)Operationonmorethanonetypeorvariant.6.3 Cabin Crew (a) Senior cabin crew member. (b) Cabin crew member.

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i. Required cabin crew member.ii.Additionalcabincrewmember,andiii.Cabincrewmemberduringfamiliarisationflights. (c)Operationonmorethanonetypeorvariant.6.4 OtherOperationsPersonnel7.0 Crew Health 7.1 CrewHealthPrecautions Therelevantregulationsandguidanceforcrewmembersconcerninghealthincluding— (a)Alcoholandotherintoxicatingliquor; (b)Narcotics; (c)Drugs; (d)Sleepingtablets; (e)Pharmaceuticalpreparations; (f)Immunisation; (g)SCUBAdiving; (h)Blooddonation; (i)Mealprecautionspriortoandduringflight; (j)Sleepandrest;and (k) Surgical operations.8.0 Operating Procedures8.1 FlightPreparationInstructions Asapplicabletotheoperation:8.1.1 CriteriaforDeterminingtheUsabilityofAerodromes8.1.2 EnrouteOperatingMinimaforVFRFlights

AdescriptionofenrouteoperatingminimaforVFRflightsorVFRportionsofaflightand,wheresingle-engineaircraftareused,instructionsforrouteselectionwithrespecttotheavailabilityofsurfaceswhichpermitasafeforcedlanding.

8.1.3 Presentation and Application of Aerodrome and En-route Operating Minima 8.1.4 Interpretation of Meteorological Information.

ExplanatorymaterialonthedecodingofMETforecastsandMETreportsrelevanttotheareaofoperations,includingtheinterpretationofconditionalexpressions.

8.1.5 DeterminationoftheQuantitiesofFuel,OilandWaterMethanolCarried.Themethodsbywhichthequantitiesoffuel,oilandwatermethanoltobecarriedaredeterminedandmonitoredinflight.Thissectionshallalsoincludeinstructionsonthemeasurementanddistributionofthefluidcarriedonboard.Suchinstructionsshalltakeaccountofallcircumstanceslikelytobeencounteredontheflight,includingthepossibilityofin-flightreplanningandoffailureofoneormoreoftheaircraft’spowerplants.Thesystemformaintainingfuelandoilrecordsshallalsobedescribed.

8.1.6 Mass and Centre of Gravity. Thegeneralprinciplesofmassandcentreofgravityincluding— (a)Thepolicyforusingeitherstandardand/oractualmasses; (b)Themethodfordeterminingtheapplicablepassenger,baggageandcargomass; (c)Theapplicablepassengerandbaggagemassesforvarioustypesofoperationsand

aircrafttype; (d)Generalinstructionandinformationnecessaryforverificationofthevarioustypes

ofmassandbalancedocumentationinuse; (e)Lastminutechangesprocedures;and (f) Seating policy/procedures.8.1.7 ListOfDocuments, FormsAndAdditional InformationToBeCarriedDuringA

Flight.

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8.2 Ground Handling Instructions 8.2.1 Fuelling Procedures. Adescriptionoffuellingprocedures,including- (a)SafetyprecautionsduringrefuelinganddefuelingincludingwhenanAPUisin

operationorwhena turbineengineisrunningand, ifapplicable, thepropellerbrakesareon;

(b) Refueling and de-fueling when passengers are embarking, on board ordisembarking

(c) Precautions to be taken to avoid mixing fuels. (d)Methodtoensuretherequiredamountoffuelisloaded.8.2.2 Aircraft,PassengersAndCargoHandlingProceduresRelatedToSafety.

Adescriptionofthehandlingprocedurestobeusedwhenallocatingseatsandembarkinganddisembarkingpassengersandwhenloadingandunloadingtheaircraft.Furtherprocedures,aimedatachievingsafetywhilsttheaircraftisontheramp,shallalsobegiven.Handlingproceduresshallinclude-

(a)Sickpassengersandpersonswithreducedmobility; (b)Permissiblesizeandweightofhandbaggage; (c)Loadingandsecuringofitemsintheaircraft; (d)Specialloadsandclassificationofloadcompartments(i.e.,dangerousgoods,live

animals,etc.); (e)Positioningofgroundequipment; (f)Operationofaircraftdoors; (g)Safetyontheramp,includingfireprevention,blastandsuctionareas; (h)Start-up,rampdepartureandarrivalprocedures; (i)Servicingofaircraft; (j)Documentsandforms; (k) Multiple occupancy of aircraft seats.8.2.3 ProceduresfortheRefusalofEmbarkation.

Procedurestoensurethatpersonswhoappeartobeintoxicatedorwhodemonstratebymannerorphysicalindicationsthattheyareundertheinfluenceofalcoholordrugs,exceptmedicalpatientsunderpropercare,arerefusedembarkation.

8.2.4 DeicingandAnti-IcingontheGround.Adescriptionofthedeicingandanti-icingpolicyandproceduresforaircraftontheground.Theseshallincludedescriptionsofthetypesandeffectsoficingandothercontaminantsonaircraftwhilestationary,duringgroundmovementsandduringtake-off.Inaddition,adescriptionofthefluidtypesusedshallbegivenincluding—

(a)Proprietaryorcommercialnames; (b)Characteristics; (c) Effects on aircraft performance-. (d) Precautions during usage.8.3 FlightProcedures Adescriptionofflightprocedures,including: (a)Standardoperatingprocedures(SOP)foreachphaseofflight. (b)Instructionsontheuseofnormalchecklistsandthetimingoftheiruse. (c) Departure contingency procedures. (d)Instructionsonthemaintenanceofaltitudeawarenessandtheuseofautomated

orflightcrewaltitudecall-outs. (e)Instructionsontheuseofautopilotsandauto-throttlesinIMC. (f)InstructionsontheclarificationandacceptanceofATCclearances,particularly

whereterrainclearanceisinvolved.

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(g)DepartureandApproachBriefings (h)Proceduresforfamiliarizationwithareas,routes (i)Stabilizedapproachprocedure. (j)Limitationonhighratesofdescentnearthesurface. (k)Conditionsrequiredtocommenceortocontinueaninstrumentapproach. (l)Instructionsfortheconductofprecisionandnon-precisioninstrumentapproach

procedures. (m)Allocation offlight crewduties and procedures for themanagement of crew

workloadduringnightandIMCinstrumentapproachandlandingoperations.8.3.1 Navigation Procedures

Adescription of all navigation procedures relevant to the type(s) and area(s) ofoperation.Considerationshallbegivento—

(a) Standard navigational procedures including policy for carrying out independent cross-checksofkeyboardentrieswheretheseaffecttheflightpathtobefollowedbytheaircraft,

(b)In-flightre-planning;and (c)Proceduresintheeventofsystemdegradation. (d)Whererelevanttotheoperations,thelongrangenavigationprocedures,engine

failure procedure forETOPS and the nomination andutilisation of diversionaerodromes.

(e)Instructionsandtrainingrequirementsfortheavoidanceofcontrolledflightintoterrainandpolicyfortheuseofthegroundproximitywarningsystem(GPWS).

(f)Policy,instructions,proceduresandtrainingrequirementsfortheavoidanceofcollisionsandtheuseoftheairbornecollisionavoidancesystem(ACAS).

(g) Information and instructions relating to the interception of civil aircraftincluding:

(i) Procedures,asprescribedinAnnex2,forpilots-in-commandofintercepted aircraft;and

(ii)Visualsignalsforusebyinterceptingandinterceptedaircraft,ascontainedin ICAO Annex 2.8.3.2 PolicyandProceduresforIn-flightFuelManagement8.3.3 AdverseandPotentiallyHazardousAtmosphericConditions.

Procedures for operating in, and/or avoiding, potentially hazardous atmosphericconditions including —

(a)Thunderstorms; (b)Icingconditions; (c)Turbulence, (d)Windshear; (e)Jetstream; (f)Volcanicashclouds; (g)Heavyprecipitation; (h)Sandstorms; (i)Mountainwaves;and (j)SignificantTemperatureinversions.8.3.4 Operating Restrictions (a)Coldweatheroperations (b) Take-off and landing in turbulence (c)Low-levelwindshearoperations (d) Cross-wind operations (including tail wind components)

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(e)Hightemperatureoperations (f)Highaltitudeoperations8.3.5 Incapacitation of Crew Members.

Procedurestobefollowedintheeventofincapacitationofcrewmembersinflight.Examplesofthetypesofincapacitationandthemeansforrecognisingthemshallbeincluded.

8.3.6 Cabin Safety Requirements. Procedures covering - (a)Cabinpreparationforflight, in-flightrequirementsandpreparationforlanding

including procedures for securing cabin and galleys. (b)Procedures to ensure that passengers are seatedwhere, in the event that an

emergencyevacuationisrequired,theymaybestassistandnothinderevacuationfromtheaircraft;

(c) Procedures tobe followedduringpassengerembarkationanddisembarkation;and

(d)Proceduresforfuellingwithpassengersonboard,embarking,ordisembarking. (e) Smoking on board. (f)Useofportableelectronicequipmentandcellulartelephones8.3.7 PassengerBriefingProcedures. Thecontents,meansandtimingofpassengerbriefing.8.3.8 ProceduresforUseofCosmicorSolarRadiationDetectionEquipment–Aeroplanes

intendedtobeoperatedabove15,000m(49,000feet).Procedures for the use of cosmic or solar radiation detection equipment and forrecording its readings including actions to be taken in the event that limit valuesspecifiedintheoperationsmanualareexceeded.Inaddition,theprocedures,includingATCprocedures,tobefollowedintheeventthatadecisiontodescendorre-routeistaken.

8.4 AllWeatherOperations8.5 UseoftheMinimumEquipmentandConfigurationDeviationList(s)8.6 NonRevenueFlights Procedures and limitations for — (a)Trainingflights; (b)Testflights; (c)Deliveryflights, (d)Ferryflights; (e)Demonstrationflights;and (f) Positioningflights, including thekindofpersonswhomaybecarriedonsuch

flights.8.7 Oxygen Requirements Anexplanationoftheconditionsunderwhichoxygenshallbeprovidedandused.9.0 Dangerous Goods And Weapons9.1 Transport of Dangerous Goods

Information,instructionsandgeneralguidanceonthetransportofdangerousgoodsincluding —

(a)AOCholder’spolicyonthetransportofdangerousgoods; (b)Guidanceontherequirementsforacceptance,labelling,handling,stowageand

segregationofdangerousgoods; (c)Proceduresforrespondingtoemergencysituationsinvolvingdangerousgoods; (d)Dutiesofallpersonnelinvolved;and (e)InstructionsonthecarriageoftheAOCholder’semployees

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9.2 Transport of WeaponsTheconditionsunderwhichweapons,munitionsofwarandsportingweaponsmaybe carried.

10.0 Security10.1 Security Policies and Procedures

Adescriptionofsecuritypoliciesandproceduresforhandlingandreportingcrimeonboardsuchasunlawfulinterference,sabotage,hijackingandbombthreats,includingthesearchprocedurechecklisttobecarriedonboardtheaircraft.

10.2 Security Instructions and GuidanceSecurityinstructionsandguidanceofanon-confidentialnaturewhichshallincludetheauthorityandresponsibilitiesofoperationspersonnel

10.3 Preventative Security Measures and TrainingAdescriptionof preventative securitymeasures and training. (Note:Parts of thesecurityinstructionsandguidancemaybekeptconfidential.)

11.0 Handling Of Accidents And Occurrences Proceduresfor thehandling,notifyingandreportingofaccidentsandoccurrences.Thissectionshallinclude-

(a)Definitionsofaccidentsandoccurrencesandtherelevantresponsibilitiesofallpersonsinvolved;

(b)Thedescriptionsofwhichcompanydepartments,Authoritiesorotherinstitutionshave to be notified bywhichmeans and inwhich sequence in case of anaccident;

(c)Specialnotificationrequirementsintheeventofanaccidentoroccurrencewhendangerousgoodsarebeingcarried;

(d)Adescriptionoftherequirementstoreportspecificoccurrencesandaccidents; (e)TheformsusedforreportingandtheprocedureforsubmittingthemtotheAuthority

shallalsobeincluded;and (f)IftheAOCholderdevelopsadditionalsafetyrelatedreportingproceduresforits

owninternaluse,adescriptionoftheapplicabilityandrelatedformstobeused.12.0 Rules of the Air RulesoftheAirincluding: (a)TerritorialapplicationoftheRulesoftheAir; (b) Thecircumstancesduringwhicharadiolisteningwatchshallbemaintained; (c)ATCclearances,adherencetoflightplanandpositionreports; (d)Theground/airvisualcodesforusebysurvivors,descriptionanduseofsignal

aids;and (e) Distress and urgency signals.

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THIRTEENTH SCHEDULE

TRAINING PROGRAMME(Regulation 37 (5))

Thetrainingsegmentoftheoperationsmanual(PartD:Training)maybebasedonthefollowingoutline —1.0 Training Syllabi And Checking Programmes1.1 General Requirements.

Training syllabi and checking programmes for all operations personnel assigned tooperationaldutiesinconnectionwiththepreparationand/orconductofaflight(whichincludestheinitiation,continuation,deviationandterminationofaflight)shallbedevelopedtomeettherespectiverequirementsoftheAuthority.AnAOCholdermaynotuse,normay any person serve in a required crew member capacity or operational capacity unless thatpersonmeetsthetrainingandcurrencyrequirementsestablishedbytheAuthorityforthatrespectiveposition.

1.2FlightCrew. Thetrainingsyllabiandcheckingprogrammesforflightcrewmembersshallinclude— (a) AwrittentrainingprogrammeacceptabletotheAuthoritythatprovidesfor initial,

transition, difference, and recurrent training, as appropriate, for flight deck crewmembersforeachtypeofaircraftflownbythatcrewmember.Thiswrittentrainingprogrammeshallincludebothnormalandemergencyprocedurestrainingapplicableforeachtypeofaircraftflownbythecrewmember.

(b)Adequategroundandflighttrainingfacilitiesandproperlyqualifiedinstructorsrequiredtomeettrainingobjectivesandneeds.

(c)Acurrentlistofapprovedtrainingmaterials,equipment,trainingdevices,simulators,andotherrequiredtrainingitemsneededtomeetthetrainingneedsforeachtypeandvariationofaircraftflownbytheAOCholder.

(d)Adequatenumberofgroundcheckpersonnelandflightcheckpilotstoensureadequatetrainingandcheckingofflightcrewmembers.

(e) Arecordsystemacceptable to theAuthority toshowcompliancewithappropriatetraining and currency requirements.

1.3 Cabin Crew. Thetrainingsyllabiandcheckingprogrammesforcabincrewmembersshallinclude- (a) Basic initial ground training covering duties and responsibilities. (b)AppropriateAuthorityrulesandregulations. (c)AppropriateportionsoftheAOCholder’soperatingmanual. (d)AppropriateemergencytrainingasrequiredbytheAuthorityandtheAOCholder’s

operating manual. (e)Appropriateflighttraining. (f)Appropriaterecurrent,upgrade,ordifferencetraining,asrequired,tomaintaincurrency

inanytypeandvarianceofaircraftthecrewmembermayberequiredtoworkin. (g)Maintaina trainingrecordsystemacceptabletotheAuthoritytoshowcompliance

withallrequiredtraining.1.4 All Crew Members.

Awrittentrainingprogrammeshallbedevelopedforallcrewmembersintheemergencyproceduresappropriatetoeachmakeandmodelofaircraftflowninbythecrewmember.Areasshallinclude—

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(a)Instructioninemergencyprocedures,assignments,andcrewco-ordination. (b) Individual instruction in the use of on board emergency equipment such as fire

extinguishers,emergencybreathingequipment,firstaidequipmentanditsproperuse,emergencyexitsandevacuationslides,andtheaircraft’soxygensystemincludingtheuseofportableemergencyoxygenbottles.Flightcrewmembersshallalsopracticeusingtheiremergencyequipmentdesignedtoprotectthemincaseofacockpitfireorsmoke.

(c) Training shall also include instruction in potential emergencies such as rapiddecompression, ditching, fire fighting, aircraft evacuation,medical emergencies,hijacking,anddisruptivepassengers.

(d)ScheduledrecurrenttrainingtomeetAuthorityrequirements.1.5 All Operations Personnel. Thetrainingsyllabiandcheckingprogrammesforalloperationspersonnelshallinclude- (a)Traininginthesafetransportationandrecognitionofalldangerousgoodspermittedby

theAuthoritytobeshippedbyair.Trainingshallincludetheproperpackaging,marking,labelling,anddocumentationofdangerousarticlesandmagnetisedmaterials.

(b)AllappropriatesecuritytrainingrequiredbytheAuthority. (c)Amethodofprovidinganyrequirednotificationofanaccidentorincidentinvolving

dangerous good.1.6OperationsPersonnelOtherThanCrewMembers

Foroperationspersonnelotherthancrewmembers(e.g.,flightoperationsofficer,handlingpersonnel etc.), awritten trainingprogrammeshallbedeveloped thatpertains to theirrespectiveduties. Thetrainingprogrammeshallprovidefor initial, recurrent,andanyrequired upgrade training.

2.0 Procedures for Training and Checking2.1ProficiencyCheckingProcedures

Procedurestobeappliedintheeventthatpersonneldonotachieveormaintaintherequiredstandards.

2.2ProceduresInvolvingtheSimulationofAbnormalorEmergencySituations.Procedurestoensurethatabnormaloremergencysituationsrequiringtheapplicationofpartorallofabnormaloremergencyprocedures,andsimulationofIMCbyartificialmeans,arenotsimulatedduringcommercialairtransportationflights.

3.0 Document Retention3.1 Documentation To Be Stored And Storage Periods

AnAOCholdershallretainalldocumentationrequiredbytheappropriateAuthority,ortheAuthorityofanotherStateinwhichtheAOCholderisoperatingforthetimespecifiedbytherespectiveAuthority,orforthetimeperiodneededtoshowcompliancewithappropriateregulationsorthisoperationsmanual,whicheverislonger.

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FOURTEENTH SCHEDULE

AIRCRAFT OPERATING MANUAL(Regulation 38 (5))

EachAOCapplicantandAOCholdershallsubmitandmaintainanaircraftoperatingmanual.ThissegmentofPartB(AircraftOperatingInformation)of theoperationsmanualmaybebasedonthefollowingoutline—

1.0 General Information and Units of MeasurementGeneral Information(e.g. aircraftdimensions), includingadescriptionof theunitsofmeasurementusedfortheoperationoftheaircrafttypeconcernedandconversiontables.

2.0 Limitations2.1CertificationandOperationalLimitations

Adescriptionofthecertifiedlimitationsandtheapplicableoperationallimitationsincluding— (a) Certificationstatus; (b) Passenger seating configuration for each aircraft type including a pictorial

presentation; (c)Typesofoperationthatareapproved(e.g.IFR/VFR,CATII/III,flightsinknownicing

conditionsetc.); (d)Crewcomposition; (e)Operatingwithinmassandcentreofgravitylimitations; (f) Speedlimitations; (g)Flightenvelopes; (h)Windlimitsincludingoperationsoncontaminatedrunways; (i) Performancelimitationsforapplicableconfigurations; (j) Runwayslope; (k) Limitationsonwetorcontaminatedrunways; (l) Airframecontamination;and (m) Post landing3.0 Normal Procedures

Thenormalproceduresanddutiesassignedto thecrew, theappropriatechecklists, thesystem for useof the checklists and a statement covering thenecessary co-ordinationproceduresbetweenflightandcabincrew.Thefollowingnormalproceduresanddutiesshallbeincluded—

(a) Pre-flight; (b)Pre-departureandloading; (c)Altimetersettingandchecking; (d)Taxi,Take-offandClimb; (e)Noiseabatement; (f) Cruiseanddescent; (g)Approach,landingpreparationandbriefing; (h)VFRapproach; (i) Instrumentapproach; (j) Visualapproachandcircling: (k)Missedapproach; (l) Normallanding; (m)Postlanding;and (n) Operation on wet and contaminated runways.

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3.1SpecificFlightDeckProcedures (a) Determiningairworthinessofaircraft (b)Obtainingflightrelease (c) Initial cockpit preparation (d) Standard operating procedures (e) Cockpit discipline (f) Standard call-outs (g) Communications (h)Flightsafety (i) Push-backandtowingprocedures (j) Taxi guidelines and ramp signals (k) Take-off and climb out procedures (l) Choiceofrunway (m) Take-off in limited visibility (n)Take-offinadverseweather (o)Useandlimitationsofweatherradar (p)Useoflandinglights (q)Monitoringofflightinstruments (r) Power settings for take-off (s) Malfunctions during take-off (t) Rejectedtake-offdecision (u)Climb,bestangle,bestrate (v) Sterile cockpit procedures (w)Enrouteandholdingprocedures (x) Cruise control (y) Navigation log book (z) Descent,approachandlandingprocedures (aa) Reporting maintenance problems (bb) How to obtain maintenance and service en route4.0 Abnormal And Emergency Procedures 4.1 Abnormal and Emergency Procedures and Duties

Themanualshallcontainalistingofabnormalandemergencyproceduresassignedtocrewmemberswithappropriatecheck-liststhatincludeasystemforuseofthecheck-listsandastatementcoveringthenecessaryco-ordinationproceduresbetweenflightandcabincrew.Thefollowingabnormalandemergencyproceduresanddutiesshallbeincluded—

(a)Crewincapacitation; (b)Fireandsmokedrills; (c)Unpressurisedandpartiallypressurisedflight;asapplicable (d)Exceedingstructurallimitssuchasoverweightlanding; (e)Exceedingcosmicradiationlimits;asapplicable (f) Lightningstrikes (g)DistresscommunicationsandalertingATCtoemergencies; (h)Enginefailure; (i)Systemfailures; (j)Guidancefordiversionincaseofserioustechnicalfailure; (k)Groundproximitywarning; (l)ACASwarning; (m)Windshear;and (n) Emergencylanding/ditching. (o) Aircraft evacuation

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(p) FuelJettisoning(asapplicable)andOverweightLanding: General considerations and policy Fueljettisoningproceduresandprecautions (q) Emergency Procedures: Emergency descent Low fuel Dangerous goods incident or accident (r) Interception procedures (s) Emergency signal for cabin crew members (t) Communication Procedures (u)Radiolisteningwatch5.0 Performance Data

Performancedatashallbeprovidedinaforminwhichitcanbeusedwithoutdifficulty.5.1 Performance Data.

Performancematerialwhichprovidesthenecessarydatatoallowtheflightcrewtocomplywiththeapprovedaircraftflightmanualperformancerequirementsshallbeincludedtoallowthedeterminationof—

(a) Take-offclimblimits-Mass,Altitude,Temperature; (b) Take-offfieldlengthlimits(dry,wet,contaminated); (c)Netflightpathdataforobstacleclearancecalculationor,whereapplicable,take-off

flightpath; (d)Thegradientlossesforbankedclimbouts; (e)Enrouteclimblimits; (f) Approachclimblimits; (g)Landingclimblimits; (h)Landingfieldlengthlimits(dry,wet,contaminated)includingtheeffectsofanin-

flightfailureofasystemordevice,ifitaffectsthelandingdistance; (i)Brakeenergylimits;and (j) Speedsapplicableforthevariousflightstages(alsoconsideringwetorcontaminated

runways).5.1.1. Supplementary Performance Data Supplementary data covering Flightsinicingconditions.

Themaximumcrosswindand tailwindcomponents for eachaeroplane typeoperatedandthereductionstobeappliedtothesevalueshavingregardtogusts,lowvisibility,runwaysurfaceconditions,crewexperience,useofautopilot,abnormaloremergencycircumstances,oranyotherrelevantoperationalfactors.Anycertifiedperformancerelatedtoanallowableconfiguration,orconfigurationdeviation,suchasanti-skidinoperative,shallbeincluded.

5.1.2.OtherAcceptablePerformanceDataIfperformancedata,asrequiredfortheappropriateperformanceclass,isnotavailableintheapprovedAFM,thenotherdataacceptabletotheAuthorityshallbeincluded.Alternatively,theoperationsmanualmaycontaincross-referencetotheapproveddatacontainedintheAFMwheresuchdataisnotlikelytobeusedoftenorinanemergency.

5.2 Additional Performance Data. Additionalperformancedatawhereapplicableincluding— (a) Allengineclimbgradients; (b) Drift-downdata; (c) Effectofde-icing/anti-icingfluids; (d)Flightwithlandinggeardown;.

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(e)Foraircraftwith3ormoreengines,oneengineinoperativeferryflights;and (f)Flightsconductedundertheprovisionsofaconfigurationdeviationlist(CDL).6.0 Flight Planning6.1 FlightPlanningData

Dataandinstructionsnecessaryforpre-flightandin-flightplanningincludingfactorssuchasspeedschedulesandpowersettings.Whereapplicable,proceduresforengine(s)outoperations,ETOPSandflightstoisolatedairportsshallbeincluded.

6.2 Fuel Calculations Themethodforcalculatingfuelneededforthevariousstagesofflight.7.0 Mass And Balance.7.1 Calculating Mass and Balance Instructionsanddataforthecalculationofmassandbalanceincluding— (a)Calculationsystem(e.g.Indexsystem); (b) Informationandinstructionsforcompletionofmassandbalancedocumentation,

includingmanualandcomputergeneratedtypes; (c)Limitingmassandcentreofgravityofthevariousversions; (d) Dry operating mass and corresponding centre of gravity or index.8.0 Loading8.1 Loading Procedures Proceduresandprovisionsforloadingandsecuringtheloadintheaircraft.8.1 Loading Dangerous Goods

TheoperationsmanualshallcontainamethodtonotifythePICwhendangerousgoodsisloadedintheaircraft.

9.0 Survival And Emergency Equipment Including Oxygen9.1 List of Survival Equipment to be Carried

Achecklistofthesurvivalequipmenttobecarriedfortheroutestobeflownandtheproceduresforcheckingtheserviceabilityofthisequipmentpriortotake-off.Instructionsregardingthelocation,accessibilityanduseofsurvivalandemergencyequipmentandits associated check list(s) shall be included. In addition, Instructions illustrating theground-airvisualsignalcodeforusebysurvivorsshallalsobeincluded.

9.2 Oxygen Usage Theprocedurefordeterminingtheamountofoxygenrequiredandthequantitythatitavailable. Theflightprofile,numberofoccupantsandpossiblecabindecompressionshallbeconsidered.Theinformationprovidedshallbeinaforminwhichitcanbeusedwithoutdifficulty.

9.3 Emergency Equipment Usage Adescriptionoftheproperuseofthefollowingemergencyequipment,ifapplicable— (a) Lifejackets (b) Life rafts (c)Medicalkits/firstaidkits (d) Survival kits (e) Emergency locator transmitter (ELT) (f) Visual signalling devices (g) Evacuation slides (h)Emergencylighting10.0 Emergency Evacuation Procedures10.1 Instructions for Emergency Evacuation

Instructions for preparation for emergency evacuation including crew co-ordination and emergency station assignment.

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10.2 Emergency Evacuation Procedures Adescriptionofthedutiesofallmembersofthecrewfortherapidevacuationofanaircraftandthehandlingofthepassengersintheeventofaforcedlanding,ditchingorotheremergency.

11.0 Aircraft Systems11.1 Aircraft Systems

Adescription of the aircraft systems, related controls and indications andoperatinginstructions.

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FIFTEENTH SCHEDULE

MASS AND BALANCE DATA CONTROL SYSTEM(Regulation 49 (5))

1. AnAOCholdermaydeterminethemassofthetrafficloadinaccordancewiththefollowingmassvaluesandtablesforpassengersandbaggageasapplicabletothepassengerseatingconfigurationoftheairplane.

2. EachAOCholdershallcomputethemassofpassengersandcheckedbaggageusingeithertheactualweighedmassofeachpersonandtheactualweighedmassofbaggageorthestandardmassvaluesspecifiedinTables1to3belowexceptwherethenumberofpassengerseatsavailableislessthan10.Insuchcasespassengermassmaybeestablishedbyuseofaverbalstatementbyoronbehalfofeachpassengerandaddingtoitapredeterminedconstanttoaccountforhandbaggageandclothing.

3. TheprocedurespecifyingwhentoselectactualorstandardmassesandtheproceduretobefollowedwhenusingverbalstatementsmustbeincludedintheOperationsManual.

4. Ifdeterminingtheactualmassbyweighing,anAOCholdermustensurethatpassengers’personalbelongingsandhandbaggageareincluded.Suchweighingmustbeconductedimmediatelypriortoboardingandatanadjacentlocation.

5. Ifdeterminingthemassofpassengersusingstandardmassvalues,thestandardmassvaluesinTables1and2belowmustbeused.Thestandardmassesincludehandbaggageandthemass of any infant below 2 years of age carried by an adult on one passenger seat. Infants occupyingseparatepassengerseatsmustbeconsideredaschildrenforthepurposeofthissub-paragraph.

Mass values for passengers – 20 passenger seats or more(1)Wherethetotalnumberofpassengerseatsavailableonanaeroplaneis20ormore,the

standardmassesofmaleandfemaleinTable1areapplicable.Asanalternative,incaseswherethetotalnumberofpassengerseatsavailableis30ormore,the‘AllAdult’massvalues in Table 1 are applicable.

(2)ForthepurposeofTable1,holidaychartermeansacharterflightsolelyintendedasanelementofaholidaytravelpackage.Theholidaychartermassvaluesapplyprovidedthatnotmorethan5%ofpassengerseatsinstalledintheaeroplaneareusedforthenon-revenuecarriage of certain categories of passengers.

Table 1Passenger seats 20 and more 30 and more

Male Female All AdultAll flights exceptHolidaycharts

88kg 70kg 84kg

Holidaycharters 83kg 69kg 76kgChildren 35kg 35kg 35kg

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Mass values for passengers – 19 passenger seats or less.(1)Wherethetotalnumberofpassengerseatsavailableonanaeroplaneis19or less, the

standard masses in Table 2 are applicable.

(2)Onflightswherenohandbaggageiscarriedinthecabinorwherehandbaggageisaccountedforseparately,6kgmaybedeductedfromtheabovemaleandfemalemasses.Articlessuchasanovercoat,anumbrella,asmallhandbagorpurse,readingmaterialorasmallcameraarenotconsideredashandbaggageforthepurposeofthissub-paragraph.

Table 2

Passenger seats 1-5 6-9 10-19Male 104 kg 96kg 92kgFemale 86kg 78kg 74kg

Children 35kg 35kg 35kg

Mass values for baggage(1) Wherethetotalnumberofpassengerseatsavailableontheaeroplaneis20ormorethe

standardmassvaluesgiveninTable3areapplicableforeachpieceofcheckedbaggage.

For aeroplaneswith 19 passenger seats or less, the actualmass of checked baggage,determinedbyweighing,mustbeused.

(2) ForthepurposeofTable3: (i) Domesticflightmeansaflightwithoriginanddestinationwithinthebordersofone

State; (ii) FlightswithintheEuropeanregionmeansflights,otherthanDomesticflights,whose

originanddestinationarewithintheareaofEurope;and (iii) Intercontinentalflight,otherthanflightswithintheEuropeanregion,meansaflight

withoriginanddestinationindifferentcontinents.

Table 320 or more passenger seats

Type of flight Baggage standard mass

Domestic 11kgWithintheEuropean 13kg regionIntercontinental 15kgAllother 13kg

C.567

6. IfanAOCholderwishestousestandardmassvaluesotherthanthosecontainedinTables1to3above,theoperatormustadvisetheAUTHORITYofthereasonsandgainitsapprovalinadvance.ThecertificateholdermustalsosubmittotheAUTHORITYforapprovaladetailedweighingsurveyplanandapplythestatisticalanalysismethod.

7. AfterverificationandapprovalbytheAUTHORITYoftheresultsoftheweighingsurvey,the revised standardmassvalues areonly applicable to thatAOCholder.The revisedstandardmassvaluescanonlybeusedincircumstancesconsistentwiththoseunderwhichthesurveywasconducted.WhererevisedstandardmassesexceedthoseinTables1–3,thensuchhighervaluesmustbeused.

8. Onanyflight identifiedascarryinga significantnumberofpassengerswhosemasses,includinghandbaggage,areexpectedtoexceedthestandardpassengermass,anAOCholdermustdeterminetheactualmassofsuchpassengersbyweighingorbyaddinganadequate mass increment.

10. Ifstandardmassvaluesforcheckedbaggageareusedandasignificantnumberofpassengerscheckinbaggagethatisexpectedtoexceedthestandardbaggagemass,anAOCholdermustdeterminetheactualmassofsuchbaggagebyweighingorbyaddinganadequatemass increment.

11. AnAOCholder shall ensure that apilot-in-command is advisedwhenanon-standardmethodhasbeenusedfordeterminingthemassoftheloadandthatthismethodisstatedinthemassandbalancedocumentation.

C.568

SIXTEENTH SCHEDULE

PASSENGER BRIEFING CARDS(Regulation 51 (1))

1. EachAOCholdershall,ateachexitseat,providepassengerinformationcardsthatincludethefollowinginformationintheprimarylanguageinwhichemergencycommandsaregivenbythecrew—

2. Functionsrequiredofapassengerintheeventofanemergencyinwhichacrewmemberisnotavailabletoassist,includinghowto—

(a) locatetheemergencyexit; (b) recognisetheemergencyexitopeningmechanism; (c) comprehendtheinstructionsforoperatingtheemergencyexit; (d) operatetheemergencyexit; (e) assesswhetheropeningtheemergencyexitwillincreasethehazardstowhichpassengers

maybeexposed; (f) followoraldirectionsandhandsignalsgivenbyacrewmember; (g) stoworsecuretheemergencyexitdoorsothatitwillnotimpedeuseoftheexit; (h) assesstheconditionofanescapeslide,activatetheslide,andstabilisetheslideafter

deploymenttoassistothersingettingofftheslide; (i) passexpeditiouslythroughtheemergencyexit;and (j) assess,select,andfollowasafepathawayfromtheemergencyexit.

3. Arequestthatapassengeridentifyhimselforherselftoallowreseatingifheorshe— (a) cannotperformtheemergencyfunctionsstatedintheinformationcard; (b) has a nondiscernible condition thatwill prevent himor her fromperforming the

functions; (c) maysufferbodilyharmastheresultofperformingoneormoreofthosefunctions; (d) doesnotwishtoperformthosefunctions;or (e) lackstheabilitytoread,speak,orunderstandthelanguageorthegraphicforminwhich

instructionsareprovidedbytheAOCholder.

C.569

SEVENTEENTH SCHEDULE

AERONAUTICAL DATA CONTROL SYSTEM(Regulation 52 (2))

1. EachAOCholdershallprovideaeronauticaldataforeachairportusedbytheAOCholderwhichincludes—

(a) Aerodromesorheliports; (b) Facilities; (c) Publicprotection; (d) Navigationalandcommunicationsaids; (e) Constructionaffectingtake-off,landing,orgroundoperations; (f) Airtrafficfacilities; (g) Runways,clearways,andstop-ways; (h) Dimensions; (i) Surface; (j) Markingandlightingsystems; (k) Elevationandgradient; (l) Displacedthresholds: (m)Location; (n) Dimensions; (o) Take-offorlandingorboth; (p) Obstacles — (i) thoseaffectingtake-offandlandingperformancecomputations; (ii) Controllingobstacles; (q) Instrumentflightprocedures; (r) Departureprocedure; (s) Approachprocedure; (t) Missedapproachprocedure. (u) Special information relating to — (i) Runwayvisualrangemeasurementequipment; (ii) Prevailing winds under low visibility conditions.

C.570

EIGHTEENTH SCHEDULE

WEATHER REPORTING SOURCES(Regulation 54 (3))

1. TheAuthorityapprovesandconsidersthefollowingsourcesofweatherreportssatisfactoryforflightplanningorcontrollingflightmovement—

(a) Department of Meteorological Services. (b) Botswana government-operated automated surface observation stations.

Note: Some automated systems cannot report all required items for a complete surface aviationweatherreport.

(c) Botswanagovernment-operatedsupplementalaviationweatherreportingstations. (d) Observationstakenbyairporttrafficcontroltowers. (e) Botswanagovernment-contractedweatherobservatories. (f) Anyactivemeteorologicalofficeoperatedbyaforeignstatewhichsubscribestothe

standards and practices of ICAO conventions.Note:ThesemeteorologicalofficesarenormallylistedintheMETtableslocatedinICAORegional Air Navigation Plans.

(g) AnymilitaryweatherreportingsourcesapprovedbytheAuthority.Note:Useofmilitarysourcesislimitedtocontrolofthoseflightoperationswhichusemilitaryairportsasdeparture,destination,alternate,ordiversionaryairports.

(h) Near real time reports such as pilot reports, radar reports, radar summary charts,andsatelliteimageryreportsmadebycommercialweathersourcesorothersourcesspecificallyapprovedbytheAuthority.

(i) AnAOCholderoperatedandmaintainedweatherreportingsystemapprovedbytheAuthority.

C.571

NINETEENTH SCHEDULE

DE-ICING AND ANTI-ICING PROGRAMME(Regulation 55 (2))

1. ContentsoftheAOCholder’sgroundde-icingandanti-icingprogrammeshallincludeadetailed description of —

(a) howtheAOCholderdeterminesthatconditionsaresuchthatfrost,ice,orsnowmayreasonablybeexpectedtoadheretotheaircraftandthatgroundde-icingandanti-icingoperationalproceduresshallbeineffect;

(b) who is responsible for deciding that ground de-icing and anti-icing operationalproceduresshallbeineffect;

(c) theproceduresforimplementinggroundde-icingandanti-icingoperationalprocedures;and

(d) thespecificdutiesandresponsibilitiesofeachoperationalpositionorgroupresponsibleforgettingtheaircraftsafelyairbornewhilegroundde-icingandanti-icingoperationalprocedures are in effect.

2. Initialandannualrecurrentgroundtrainingforflightcrewandallotheraffectedpersonnel(e.g.dispatchers/flightoperationsofficers,groundcrews,contractpersonnel)concerningthespecificrequirementsoftheapprovedprogrammeandeachperson’sresponsibilitiesanddutiesundertheapprovedprogrammespecificallycoveringthefollowingareas—

(a) theuseofholdovertimes; (b) aircraftde-icing/anti-icingproceduresincludinginspectionandcheckproceduresand

responsibilities; (c) communicationprocedures; (d) aircraftsurfacecontamination(i.e.,adherenceoffrost,iceorsnow)andcriticalarea

identification,andhowcontaminationadverselyaffectsaircraftperformanceandflightcharacteristics;

(e) typesandcharacteristicsofde-icing/anti-icingfluids; (f) coldweatherpre-flightinspectionprocedures;and (g) techniquesforrecognisingcontaminationontheaircraft.

3. TheAOCholder’sprogrammeshallincludeproceduresforflightcrewmemberstoincreaseordecrease thedeterminedholdover time in changingconditions. Theholdover timeshallbesupportedbydataacceptabletotheAuthority.Ifthemaximumholdovertimeisexceeded,take-offisprohibitedunlessatleastoneofthefollowingconditionsexists—

(a) apre-take-offcontaminationcheckisconductedoutsidetheaircraft(withinfiveminutespriortobeginningtake-off)todeterminethatthewings,controlsurfaces,andothercriticalsurfaces,asdefinedintheAOCholder’sprogramme,arefreeoffrost,ice,orsnow;

(b) itisotherwisedeterminedbyanalternateprocedure,approvedbytheAuthorityandinaccordancewiththeAOCholder’sapprovedprogramme,thatthewings,controlsurfaces,andothercriticalsurfacesarefreeoffrost,ice,orsnow;or

(c) thewings,controlsurfaces,andothercriticalsurfacesarede-icedagainandanewholdovertimeisdetermined.

C.572

TWENTIETH SCHEDULE

FLIGHT MONITORING SYSTEM(Regulation 56)

1. EachAOCholdershallhaveanapprovedflightfollowingsystemestablishedandadequateforthepropermonitoringofeachflight,consideringtheoperationstobeconducted.

2. ForAOCholdershavingflightfollowingcentres,thesecentresshallbelocatedatthosepoints necessary to ensure —

(a) thepropermonitoringoftheprogressofeachflightwithrespecttoitsdepartureatthepointoforiginandarrivalatitsdestination,includingintermediatestopsanddiversions;and

(b) thatthePICisprovidedwithallinformationnecessaryforthesafetyoftheflight.3. AnAOCholderconductingcharteroperationsmayarrangetohaveflightfollowingfacilities

providedbypersonsotherthanitsemployees,butinsuchacasetheAOCholdercontinuestobeprimarilyresponsibleforoperationalcontrolofeachflight.

4. EachAOCholderconductingcharteroperationsusingaflightfollowingsystemshallshowthatthesystemhasadequatefacilitiesandpersonneltoprovidetheinformationnecessaryfortheinitiationandsafeconductofeachflightto—

(a) theflightcrewofeachaircraft;and (b) thepersonsdesignatedbythecertificateholdertoperformthefunctionofoperational

controloftheaircraft.5. EachAOCholderconductingcharteroperationsshallshowthatthepersonnelrequiredto

performthefunctionofoperationalcontrolareabletoperformtheirduties.

C.573

TWENTY-FIRST SCHEDULE

FORMA–APPLICATIONFORVALIDATIONCERTIFICATE(Regulation 81 (1))

Application Form for Commercial Air Transport Operations by a Foreign Operator

(To be completed by a foreign air operator for an approval to conduct operations in Botswana)

Section 1A. To be completed by all applicants

1. Company registered name and trading name if different.Addressofcompany:mailingaddress;telephone;fax;ande-mail.

2.Addressoftheprincipalplaceofbusinessincluding:telephone;fax;ande-mail.

3. Proposed start date of operations:(dd/mm/yy):

4. ICAO 3-letter designator for aircraft operating agency:

5. Operational management personnel

Name Title Telephone,faxande-mail

Section1B.Typeofapprovalrequested-Tobecompletedbyallapplicants,checkingapplicableboxes6.1.Airoperatorintendstoconductcommercialflightstoandfromaerodromesin[State]2.Airoperatorintendstoonlyconductoverflightsandtechnicalstopsin[State]

7. Air operator proposed types of operation: 8.Geographicareasofintendedoperationsand proposed route structure:

Passengers and cargo

Cargo only

Scheduledoperations

Charterflightoperations

Dangerous goods

Section1ConPage2tobecompletedbytheairoperator

Signature: Date (dd/mm/yy): Name and title:

C.574

Section2.TobecompletedbytheCAA

Evaluatedby(nameandoffice): CAAB decision: Approval granted Not approved

Remarks:

Signature of CAAB representative: Date (dd/mm/yy):

C.575

FORMB–VALIDATIONCERTIFICATEFORFOREIGNAIROPERATORS(Regulation 82 (1))

FORMB–VALIDATIONCERTIFICATEFORFOREIGNAIROPERATORS

REPUBLIC OF BOTSWANA2

1Plot61920,LetsemaOfficePark P. O. Box 250Gaborone,BotswanaFax:+2673913121, Tel: +267 3688200 Email: caab@caab.co.bw

CIVIL AVIATION AUTHOR-ITY OF BOTSWANA3

AOC VALIDATION # 4:

Expiry Date5:

OPERATOR’SNAME6

Dba trading name7:

Operator Address8:

Telephone9:

Fax:

E-mail:

OPERATIONAL POINTS OF CONTACT10

Contactdetails,atwhichoperational management can be contactedwithoutunduedelay,are listed in ______________11

Thiscertificatecertifiesthat_________________12isauthorizedtoperformcommercialairopera-tions,asdefinedintheoperationsspecificationsissuedbytheForeignAuthority[thatissuedandoverseestheAOC],inaccordancewiththeoperationsmanualandtheapplicableStateofOperatorRegulations13.

Statements of Compliance14

Thiscertificateisissuedto____________12onthebasisofitholdingavalidAOC.AnychangestotheAOCmadebytheForeignAuthoritythatissuedandoverseestheAOCof__________12shallbe submitted by __________ 12inwritingtoCAABwithinthirty(30)daysofsuchchange;

Thiscertificateceasestohaveeffectuponexpiry,suspension,revocation,cancellationorequivalentactioninrespectoftheforeignAirOperator’sAOCand…

TheForeignAirOperatorshallcomplywiththeauthorizations,conditionsandlimitationsofitsAOCoperationsspecificationswhileoperatingintheterritoryofBotswana

Date of issue15: Name and Signature16:

Title:

C.576

Notes.—

1. For use of the validating State.2. Replace by the name of the validating State.3. Replace by the identification of the validating Authority.4. Unique AOC number, as issued by the validating State.5. Date after which the AOC validation certificate ceases to be valid (dd-mm-yyyy).6. Replace by the operator’s registered name.7. Operator’s trading name, if different. Insert “dba” before the trading name (for “doing

business as”).8. Operator’s principal place of business address.9. Operator’s principal place of business telephone and fax details, including the country

code. E-mail to be provided if available.10. The contact details include the telephone and fax numbers, including the country code,

and the e-mail address (if available) at which operational management can be contacted without undue delay for issues related to flight operations, airworthiness, flight and cabin crew competency, dangerous goods and other matters as appropriate.

11. Insert the controlled document, carried on board, in which the contact details are listed, with the appropriate paragraph or page reference, e.g.: “Contact details are listed in the operations manual, Gen/Basic, Chapter 1, 1.1” or “… are listed in the operations specifications, page 1” or “… are listed in an attachment to this document”.

12. Operator’s registered name.13. Insertion of reference to the applicable State of operator regulations.14. Statements of Compliance.15. Issuance date of the AOC (dd-mm-yyyy).16. Title, name and signature of the authority representative. In addition, an official stamp

may be applied on the AOC.

MADEthis13thdayofMarch,2012.

HON.NONOFOE.MOLEFHI, Minister of Transport and

Communications.