cityhub
DESCRIPTION
- Public services is poorly managed and will never really improve - We urgently need to improve the quality of public services - I will only believe that public services are improving if I see it with my own eyes - Low levels of trust among the public – in respect of public service, managers and politicians - Low level of the information received about public services - The public wants public services to be oriented to people’s needs as service consumers - The public remains committed to a number of basic values – universality, equity and accountability – that it wants to underpin public service provision.TRANSCRIPT
CityHub
PEOPLE are CITY
LetMeDoBiz
People attitudes to public services
Public services is poorly managed and will never really improve
We urgently need to improve the quality of public services
I will only believe that public services are improving if I see it with my own eyes
Low levels of trust among the public – in respect of public service, managers and politicians
Low level of the information received about public services
The public wants public services to be oriented to people’s needs as service consumers
The public remains committed to a number of basic values – universality,equity and accountability – that it wants to underpin public service provision.
CityHub – People Are City
Improved, simplified and prompt
communication between citizens and public
service (2-Way-Communication)
Increased transparency of public service
Optimised work of municipal officials (up to
80%)
CityHub
How?
• Citizens detect and report communal problems(comunicating the problem)
• Report is automaticly assigned to communal officials in real time
• Information is reported back to citizens reagrding the current status of the problem (2-way-communication)
• Speeding up problem resolution
• Increased productivity of city administration
Pilot - City of Osijek
• Active module for reporting communal problems
Pilot City of Osijek
• Before integration
2 to 6 calls per month (garbage, broken benches, defective
lighting etc...)
80% of time municipal officials are out of office e.g. 8 officials, 5 per city block, 109.000 citizens
• After integration
700 problems reported
330 solved
200 delegated to other public (City) companies
170 delayed but citizens were notified
After integration
0
100
200
300
400
500
600
700
800
1 2 3 4 5
Reported problems
Delegated
Deleyed
Solved
Modules
Communal service Public Transportation
City Pass (QR Code Integration via Paymeny Gateway)
City Light (With HardWare Component)
Culture (Cineams, Theathers)
Sport Facilities reservation
City Health (testing allergen, pollen, ragweed ...)
Point of Interest - POI
Apps for Communal Service CompetitionApp name
FeatureCityHub FixMyStreet SeeClickFix Improve My City
Mobile
Web
Modular – – –
2 Way Communication – – –
Work Hours optimisation – – –
Task adding (to specific
Communal Officers via Geo Location) – – –
Cloud based
Fast deployment – – –
One app for every city – – –
Geo Configuration (changing
app settings depending in which City
you are) – – –
Fast login (Facebook, Google+,
Anonnymouse) – – –
Voting for problems
(prioritising) – – –
Market potential
• Croatia Osijek – Integrated CityHub
letter of Intent from folowing cities: Našice, Beli Manastir, Varaždin, Sl. Brod, and 12 other cities (by mid 2015)
Western Europe Germany, Austria, Switzerland and Denmark via partner Network (50+
cities by end 2015)
Southeast Europe Seeking for partners
USA and Australia Seeking for partners
CityHub – People Are City
BetaWare Ltd. – Lunching Founded in May 2012.
13 Employees
50+ finalised projects
LetMeDo Ltd. – Investment €30K seed investment
Krunoslav RisBetaWare d.o.o.
Dejan BeširLetMeDo d.o.o.
Slavko GazićLetMeDo d.o.o.
CityHubPeople Are City