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Addendum #2, Family and Medical Leave Act Administration Services, Spec #99832

CITY OF CHICAGO - DEPARTMENT OF PROCUREMENT SERVICES

FRIDAY, APRIL 13, 2012

ADDENDUM NO. 2

To

REQUEST FOR PROPOSAL (“RFP”)

FOR

FAMILY AND MEDICAL LEAVE (FMLA) ADMINISTRATION SERVICES

SPECIFICATION NO.: 99832

For which Proposals are scheduled to be received no later than 4:00 p.m., Central Time on Friday, April 27, 2012 (pursuant to the Request for Proposal advertised January 27, 2012) in the Department of Procurement Services, Bid and Bond Room (Room 301 of City Hall).

Respondent must acknowledge receipt of this Addendum No. 2 in the Cover Letter of its Proposal AND should complete and return the attached

Acknowledgment by facsimile to 312-744-7679 Attn: Altha Riley, Contract Negotiator

This document contains:

I. Notice of Revisions and Changes; II. Answers to 33 questions submitted for clarification of the RFP; and III. Addendum Receipt Acknowledgment.

The information contained in this Addendum No.2 is incorporated by reference into the original Request for Proposal (RFP) issued on January 27, 2012.

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ADDENDUM NO. 2

To


FOR


SPECIFICATION NO.: 99832 For which proposals are due in the Department of Procurement Services, Bid and Bond Room, Room 301, City Hall, 121 N. LaSalle Street, Chicago, Illinois 60602, at 4:00 p.m., Central Time, Friday, April 27, 2012. The following revisions/changes will be incorporated in the above-referenced RFP document. All other provisions and requirements as originally set forth remain in full force and are binding. RESPONDENT SHOULD ACKNOWLEDGE RECEIPT OF THIS ADDENDUM IN THE COVER LETTER SUBMITTED WITH YOUR PROPOSAL. SECTION I: NOTICE OF REVISIONS/CHANGES REVISION DESCRIPTION 1. The due date for receipt of proposals has been postponed. The new proposal

due date is Monday, June 04, 2012 at 4:00 p.m., Central Time.

2. The following attached exhibits have been added to the RFP to expand RFP Scope of Services to include all City Departments

Exhibit 11, Continuous Leave Data by Department Exhibit 12, Intermittent Leave Data by Department

3. An additional time period for Questions or Requests for Clarifications has been added. Section 4.1A , Submission of Questions or Requests for Clarifications has been deleted in its entirety and replaced as follows:

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Respondents must communicate only with the Department of Procurement Services. All questions or requests for clarification must be in writing, sent by mail or email to [email protected] or fax at 312-744-7679, and directed to the attention of Altha Riley, Department of Procurement Services, Room 403 of City Hall and must be received no later than 4:00 p.m. Central Time, on Friday, April 20, 2012. The face of each envelope or the cover sheet of the fax must clearly indicate that the contents are “Questions and Request for Clarification” about the RFP, and are “Not a Proposal” and must refer to “Request for Proposal (“RFP”) Family and Medical Leave Act (FMLA) Administration Services, Specification No. 99832.” No telephone calls or e-mails will be accepted unless the questions are general in nature.

4. Section 5.2, Required Content of the Proposal, Item H, has been deleted in

its entirety and replaced as follows:

Cost Proposal

Respondent must provide a detailed cost proposal for the required Services according to Exhibit 4. The City reserves the right to negotiate rates, terms and conditions with selected Respondent. The City intends to negotiate the final terms and conditions for pricing with the Contractor(s) that is/are “finalists” in this competition. To the extent that a Respondent proposes alternative pricing models for which the City wishes to obtain competitive Proposals, the City reserves the right (but is not obligated) to obtain similar pricing models from other Respondents.

5. Section VII, Selection Process, Paragraph 4, has been deleted in its

entirety and replaced as follows:

The City will require the selected Respondent[s] to participate in contract negotiations. In order to award a contract that represents the best value to the City, the City reserves the right to enter into concurrent competitive price negotiations with one or more qualified Respondent(s). The City's requirement that a selected Respondent negotiate is not a commitment by the City to award a contract. Time is of the essence. If the City determines that it is unable to reach an acceptable contract with the selected Respondent(s), including failure to agree on a fair and reasonable cost proposal for the software and Services or any other terms or conditions, the Commissioner of the Department of Human Resources may ask the Chief Procurement Officer to terminate negotiations with the selected Respondent(s), and to negotiate with any of the other qualified Respondents, until such time as the City has negotiated a contract meeting its needs.

6. Section 1.1, Purpose of the Request for Proposal , paragraph 2, , has been deleted in its entirety an replaced as follows:

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The objective is to reduce the administrative burden of FMLA management, assure accurate management of the FMLA function, and improve the efficiency and management of FMLA-related absences for the 32 operating departments of the City of Chicago.

7. Section 2.1, Overview, has been deleted in its entirety and replaced as follows:

2.1 Overview

The Department of Human Resources (“DHR”) facilitates the effective delivery of City services by maintaining professional human resources practices and programs. DHR also is committed to a hiring system that is transparent, efficient, open and accessible to all qualified applicants. The purpose of the DHR is to serve the City by driving the best Human Resource practices, acting as stewards of change, and establishing and maintaining fair and transparent employment practices free of political influence. To accomplish our mission, we coordinate with other city departments, boards and commissions to attract, recruit, retain, motivate, develop the city‟s workforce; foster equal employment opportunities for all of our citizens; maintain a safe and lawful work environment for city employees; and establish cost effective procedures.

The City of Chicago is a municipal corporation with 32 operating departments with approximately 33,500 employees. The City‟s FMLA procedures are not centralized or managed by DHR and vary by the individual departments. Each department has one or more personnel administrators that manage and track FMLA for employees in their department. The personnel administrator or their designee is responsible for receiving and processing FMLA requests, as well as documenting or coding FMLA time in the City‟s CATA (Time and Attendance) system. CATA is an in-house time and attendance system developed by the City. The City will be transitioning from CATA to CyberShift, a web based solution for time and attendance. The City will convert to CyberShift in a five (5) wave transition process over the course of 30 months commencing August 2013. The Absence Workflow within CyberShift is designed to handle FMLA and other absence requests by a special workflow process setup so the requests go to a central person/department instead of the employee‟s supervisor. The configuration includes defining:

The absence codes that are eligible for FMLA

Number of weeks permitted to be on FMLA Leave in a rolling 12 months for the eligible codes

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Minimum number of days from Hire Date for the employee to be eligible

Minimum number of hours worked for the employee to be eligible

These variables can be configured to be the same for ALL employees, or they can be configured to be different for different groups. Whenever the employee tries to request an FMLA leave (or a supervisor tries to schedule one or enter an FMLA code in a timesheet), these rules would run and determine eligibility and deny the FMLA absence or allow it. All pertinent accrual balances would automatically be updated by the process.

The City allows the option for employees to use of sick time concurrently with FMLA leave. The FMLA notices, forms and employee “Rights and Responsibilities” are available to City employees on the DHR intranet website. The City also provides to applicants FMLA Employee “Rights and Responsibilities” on the CAREERS website where positions are posted and applicants submit job applications.

Currently, the City administers FMLA on a calendar year, with an interest to transition to a rolling year for its employees. Accurate tracking of FMLA “Intermittent Leave” and the time required by the personnel administrators to effectively manage FMLA issues is of concern. The City‟s Personnel Rules impose restrictions in dual employment by employees who are on sick leave, medical leave or FMLA leave for their own illness if the dual employment is inconsistent with the reason for the leave.

The City currently does not count workers compensation leave against an employee‟s FMLA benefits. The City administers workers compensation internally with the exception of grant funded positions. The City offers at the employee‟s election and expense, Long Term Disability coverage. The City currently does not provide Short Term Disability coverage to its employees.

The City‟s administration of FMLA claims are decentralized and managed by the individual departments. In an effort to reduce the administrative burden of FMLA management, assure accurate management of the FMLA function, and improve the efficiency and management of FMLA-related absences, the City requests proposals from respondents in their ability to provide FMLA administration services for the City‟s operating departments.

8. Exhibit 1, Scope of Services, has been deleted in its entirety and replaced as follows:

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Addendum #2, Family and Medical Leave Act Administration Services, Scope of Services Spec # 99832

EXHIBIT 1 SCOPE OF SERVICES

The selected Respondent (“Contractor”) must have experience in the administration and management of FMLA claims.

A. GENERAL REQUIREMENTS

1. The Respondent shall administer all FMLA leave cases for all employees of the City of Chicago from initial leave request to case closure in accordance with the Family Medical Leave Act (FMLA) of 1996. The Respondent at all times shall fully comply with the following:

a. Family Medical Leave Act of 1996 (FMLA) b. Equal Employment Opportunity for Individuals with Disabilities, EEOC 29

CFR Part 1630 c. Americans with Disabilities Act of 1990 (ADA) d. Age Discrimination in Employment Act of 1967 (ADEA) e. Health Insurance Portability and Accountability Act of 1996 (HIPAA) f. Rehabilitation Act of 1973 g. Genetic Information Nondiscrimination Act of 2008 (GINA) h. All other applicable laws

2. The Respondent shall take the following actions including, but not limited to:

a. Notice of Eligibility

i. The Respondent shall be the first point of contact for City of Chicago employees requesting FMLA leave.

ii. The Respondent shall determine eligibility of employee in accordance with the FMLA regulations.

iii. The Respondent shall provide the employee a Request for FMLA Leave form to be created/provided by the Respondent within two (2) business days of the employee‟s initial request.

1. For FMLA Leave requests in which the employee is requesting leave to care for a family member (as defined by the regulations), the employee shall be required to provide proof of the relationship along with the Request of FMLA Leave form to the Respondent. This documentation may be a child‟s birth certificate, court document, sworn notarized statement, submitted or signed tax return, etc.

2. The Respondent shall review all documentation submitted by the employee. The employee is entitled to the return of the official document submitted for this purpose.

iv. The Respondent, in accordance with the regulations, shall provide the employee with a Notice of Eligibility form within two (2) business

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days of receipt of completed Request for FMLA Leave form provided by the employee.

v. If the employee is eligible for FMLA leave and provides a completed Request for FMLA Leave form along with any applicable documentation, the Respondent shall provide a Certification of Health Care Provider for Employee‟s Serious Health Condition or a Certification of Health Care Provider for Family Member‟s Serious Health Condition, whichever is applicable, to the employee along with the Notice of Eligibility form.

vi. The Respondent shall notify designated City of Chicago staff via e-mail at the time the employee is identified as eligible for FMLA with the employee‟s:

1. Name 2. Employee Identification Number 3. Eligibility Date 4. Tentative FMLA leave start date 5. Tentative FMLA leave duration

b. Certification of Health Care Provider

i. The employee, in accordance with the regulations, shall have

fifteen (15) calendar days from receipt of the Certification of Health Care Provider form to have his/her or family member‟s physician complete the form and return to the Respondent.

ii. The Respondent shall verify the medical condition is considered a “Serious Health Condition” as defined in the FMLA regulations.

iii. The Respondent, upon receipt of the Certification of Health Care Provider, shall only accept the form if it is complete and legible.

1. For incomplete forms or forms submitted that do not provide enough information to designate the leave as FMLA-qualifying, the Respondent shall notify the employee through the Designation Notice Form (outlined below) of the need for additional information and/or highlighted areas on the Certification of Health Care Provider where the requested information from the physician was not provided.

2. The employee, in the case of an incomplete Certification of Health Care Provider form, shall have seven (7) calendar days from receipt of the Designation Notice Form to have his/her or family member‟s physician complete the form and return to the Respondent.

3. In the event that an employee does not provide the requested information within the specified time frame the Respondent shall deny the leave as FMLA-qualifying through the Designation Notice form along with a memorandum to the employee outlining the events that lead

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to the decision. This notification shall be sent to the employee within two (2) business days of receipt of the employee‟s response that indicates he/she will not be providing any additional information to support his/her need for FMLA leave.

iv. The Respondent, in accordance with the regulations, shall determine if the leave is FMLA-qualifying within two (2) business days of receipt of completed Certification of Health Care Provider form.

c. Designation Notice

i. The Respondent shall notify the employee within two (2) business days of completed Certification of Health Care Provider form via the Designation Notice form of his/her approval or denial for FMLA leave.

ii. For employees who have been approved for FMLA leave, the Respondent shall provide a document that outlines leave parameters including instructions on City of Chicago call-in procedures when intermittent leave has been approved. The Respondent shall also provide the employee with his/her FMLA entitlement (hours).

iii. The Respondent shall notify designated City of Chicago staff via e-mail at the time the employee is identified as approved or denied for FMLA, the employee‟s name, Employee Identification Number, eligibility date, status (approved/denied), reason for leave, type of leave if applicable and FMLA leave start date and duration if applicable.

iv. The Respondent shall calculate an employee‟s FMLA entitlement at the time of approval and recertification.

v. The Respondent shall calculate an employee‟s FMLA entitlement on a monthly basis to ensure an employee has not exhausted his/her FMLA entitlement, identify any pattern of FMLA absences, and identify where an employee‟s FMLA absences far exceed the estimated duration and frequency of flare-ups provided by the physician on the Certification of Health Care Provider.

d. Recertifications

i. The Respondent shall monitor employee‟s intermittent leaves to determine if consistent with qualifying medical condition and Certification of Health Care Provider provided by physician.

1. The Respondent shall request recertification from the employee in the event it is determined that the intermittent leaves are not consistent with the qualifying medical condition and medical certification.

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2. The Respondent shall provide a new Certification of Health Care Provider to the employee along with a memorandum addressed to the physician with a request to verify that the absences are appropriate with the FMLA medical condition.

ii. The Respondent shall monitor employee‟s pattern of intermittent leave to determine if a recognizable pattern exists (i.e. every Friday, every Monday, etc.).

1. The Respondent shall request recertification from the employee in the event it is determined that a recognizable pattern exists.

iii. The Respondent shall provide a new Certification of Health Care Provider to the employee along with a memorandum addressed to the physician with a request to verify that the absences are appropriate with the FMLA medical condition.

iv. For FMLA medical conditions in which the Certification of Health Care Provider has indicated that the condition is „life-time‟, „on-going‟, or „indeterminate‟, the Respondent shall request recertification from the employee at the six (6) month mark of the original FMLA certification begin date in connection to the employee‟s recent FMLA absence.

e. Second Opinion

i. When there is a reason to doubt the validity of a medical certification, the Respondent shall require the employee to obtain a second opinion.

ii. The Respondent shall be responsible for second opinion services and for obtaining and coordinating such services.

f. Third Opinion

i. When the opinions of the employee‟s physician and the physician providing the second opinion as described in section (e) above differ, the Respondent shall require the employee to obtain certification from a third health care provider. The third opinion shall be final and binding to all parties.

ii. The Respondent shall be responsible for third opinion services and for obtaining and coordinating such services.

g. Investigative Services

i. The Respondent shall conduct investigative services (either in-house or out-sourced) on potentially fraudulent FMLA claims. Investigative services shall include conducting additional inquiries regarding potentially fraudulent claims, and surveillance of employees to determine the veracity of submitted claims.

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h. Communications

i. The Respondent shall have call center services available for case

intake, case management, employee questions, customer service, etc. available during normal working hours (8:00 am CST to 5:00 pm CST) Monday through Friday with both English and Spanish selectable options.

ii. The Respondent shall have a phone line/hotline available 24 hours a day, 7 days a week for employees to call in their FMLA absence. The Respondent‟s message shall prompt the employee to provide the following required information:

1. First and Last Name 2. Employee Identification Number 3. Phone Number where they can be reached 4. Symptoms and/or physician appointment information 5. The time, date, and duration of the absence. This

information should be used to monitor absences, identify issues, and track patterns.

iii. The Respondent shall transmit to the City of Chicago the names of employees who have called in an FMLA absence along with the employee identification number, and the time, date, and duration of the FMLA absence.

iv. The Respondent shall, at a minimum, use the FMLA forms provided by the Department of Labor for Notice of Eligibility, Certification of Health Care Provider Employee/Family, Certification of Qualifying Exigency, Certification of Covered Service Member, and Designation Notice. If the Respondent has forms that require and obtain the identical information as the Department of Labor‟s forms, the City of Chicago shall have the authority to approve the forms prior to usage.

v. The Respondent shall save all other written communications with employees and house electronically in the Respondent‟s FMLA management system with the employee‟s FMLA case. The Respondent shall have all verbal conversations between FMLA employees and the Respondent recorded and these verbal conversations must be retrievable upon request.

vi. The Respondent shall provide, at a minimum, a 30-day notice to employees and the City of Chicago of FMLA case expiration.

3. Information and Technology Reporting

a. The City of Chicago currently uses an in-house time and attendance system developed by the City (CATA) and is currently in the process of transitioning from CATA to CyberShift time and attendance solution. The Respondent is expected to have experience interfacing/interacting with

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multiple timekeeping systems. As the CyberShift implementation will be of an incremental nature, the City will have dual timekeeping systems in place until the CyberShift implementation is completed. The Respondent‟s proposal should reflect as such.

b. The Respondent shall provide system view access for identified City of Chicago employees for all City of Chicago FMLA leave data.

c. The Respondent shall be able to receive a flat file every two weeks which will contain a list of active employees to include, employee name, employee identification number, birthdate, gender, department, hire date, hours physically worked within the 12-month rolling backwards period, the dates and amount of hours per date of all FMLA and workers‟ compensation taken within the 12-month rolling backwards period, etc. to be uploaded into the Respondent‟s FMLA management system.

d. The Respondent shall have an automated FMLA tracking system for which ad hoc reports can be generated/run at any time by identified City of Chicago staff.

e. The Respondent shall provide identified City of Chicago staff with a weekly report identifying employees who have requested FMLA leave, employees who have been approved for FMLA leave, and employees who have been denied FMLA leave. The report should include but is not limited to employee name, employee identification number, type of leave, reason for leave, medical condition, entitlement, leave begin date, leave end date, for intermittent leaves estimate provided by physician on duration and frequency of flare-ups, etc.

f. The Respondent shall provide identified City of Chicago staff with a monthly report identifying statistical data from the previous month‟s FMLA activity such as number of open cases, number of continuous vs. intermittent open cases, department, number of FMLA hours reported for the previous month, etc. The report should be a continuation of statistical data from previous months in an effort to identify trends with no more than 12 months data showing at a time.

g. The Respondent shall provide at least 72-hours‟ notice of system updates and/or process changes. The Respondent shall reasonably make an effort on system updates and/or process changes to be as seamless as possible to employee/customers. Routine system maintenance should occur after standard work hours and non-routine fixes only as required to prevent or fix system failures/corruption/security.

h. Upon conclusion of this contract for any reason, the Respondent shall provide the City of Chicago with a flat file of ALL City of Chicago FMLA data. The Respondent shall not retain copies of City of Chicago data.

i. The Respondent shall have appropriate data system back-ups, security, and a disaster recovery plan in place.

4. Implementation

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a. The Respondent shall provide detailed tasks for the City of Chicago and the Respondent that are required to accomplish this Scope of Services during the contract performance.

b. The Respondent shall provide training on the Respondent‟s leave management software to identified City of Chicago staff.

c. The Respondent shall provide a plan for communicating to employees of the City of Chicago how FMLA leave can be requested.

5. Performance Measures

a. The Respondent shall provide performance measures that track the following areas:

i. Cost per call ii. Average handle time iii. Average speed of answer

b. The Respondent may propose additional performance measures that are commonly used by other clients.

9. Exhibit 4, Cost Proposal, has been deleted in its entirety and replaced as follows:

INTENTTIONALLY LEFT BLANK

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Addendum #2 , Family and Medical Leave Act Administration Services, Cost Proposal , Spec #99832

EXHIBIT 4 Cost Proposal

FMLA Administration

Year 1 Year 2 Year 3 Option Year 1

Option Year 2

Base Per Employee/Per Month Rate*

Administration Fee (including staffing, technology and ongoing support)

Implementation fee

Client Access or Compliance training

Takeover of open claims (cost per claim)

Historical data conversion

ADDITIONAL FEES

Customized programming

Customized or ad hoc reports

IME, 2nd and 3rd opinion exams

Re-certifications

Misc. Fees (Provide a detailed description of all other miscellaneous fees)

Appeal Process and costs related to use of a Third Party Arbitrator

Respondent can in addition to the above pricing structure submit alternative pricing models for consideration, i.e. per claim or fixed monthly cost based on number of employees. For both of these pricing structures, please include all line item costs, such as staffing, call center, technology, implementation, etc.

As set forth in the Evaluation section of this RFP, the City intends to negotiate the final terms and conditions for pricing with the Contractor(s) that is/are “finalists” in this competition. To the extent that a Respondent proposes alternative pricing models for which the City wishes to obtain competitive Proposals, the City reserves the right (but is not obligated) to obtain similar pricing models from other Respondents. *Cost based on number the total number of employees in each department as of the 1st of each month

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SECTION II: Answers to 33 questions submitted for clarification of the RFP

Question 1: When is the target go-live date? Will the transition from CATA to

CyberShift have occurred in the Department of Streets and Sanitation and the

Department of Aviation? If not, when are these departments scheduled to transition to

the new CyberShift system?

Answer: The target go-live date for the Family Medical Leave Administration (FMLA)

Management services is as soon as possible. The Department of Streets and Sanitation and

the Department of Aviation are both scheduled to transition to CyberShift by summer 2012.

The other City departments will be transitioning to CyberShift from 2012 through the end of

2013.

Question #2: Regarding payroll and timekeeping systems CATA and CyberShift, will

all eligible employees be located on one eligibility data report?

Answer: Yes, both systems keep track of those employees whose worked time is at least

1250 hours over the previous 12 months and it is possible to create a report that will reflect

all eligible employees.

Question 2A: Will you allow for direct entry of information?

Answer: Yes, the City can arrange for limited views/access to our system.

Question 2B: Does your system accept electronic feeds?

Answer: Yes, although interfaces require additional programming.

Question 3: Please confirm if the new selected vendor will take over any open and

existing leaves by the time of the go-live date. If the new selected vendor is required to

takeover open and existing leaves, please provide the total estimated claims.

Answer: The City expects the vendor to take over any open and existing leave requests at

the time of the go-live date. As of this time, the estimated number of open and existing

leaves for all City of Chicago operating departments is 114 continuous leaves and 428

intermittent leaves.

Question 4: Will the new vendor administer any non-FMLA leaves?

The vendor will only administer FMLA leaves.

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Question 5: For the DSS eligible leave population of 2,400, please provide 2010 and

2011 total initiated leaves, including approved, denied, intermittent and pended

claims. We are trying to determine the annual incidence rate to apply against the

eligible population. Based on the 2009 data, there were 192 intermittent leave

requests, 129 continuous leave requests, and 69 persons on duty disability.

Assuming the persons on duty disability is part of the leave process; the incidence

rate is close to 16%.

Answer: Please refer to new Exhibits 11, Continuous Leave Data by Department, and Exhibit 12, Intermittent Leave Data by Department, which provide data on continuous and intermittent FMLA leaves for all City of Chicago operating departments.

Question 6: For those employees that are out longer than the 12 weeks allowed for

FMLA and go into a Personal Disability Leave, are these claims considered a separate

claim, or the same FMLA claim with a different title.

Answer: These instances would be considered separate claims.

Question 7: For the CDA eligible leave population of 1,540, please provide 2010 and

2011 total initiated leaves, including approved, denied, intermittent and pended

claims. We are trying to determine the annual incidence rate to apply against the

eligible population. Based on the 2010 data, there were 95 intermittent leave requests

and 50 continuous leave requests. The incidence rate is close to 9.4%.

Answer: See Answer to Question #5.

Question 8: Please provide the average leave claim duration.


Question 9: Is the RFP requesting Nursing or Non-nursing professionals to administer the FMLA? Perhaps a combination of both nursing and clerical?

Answer: A combination of both would be acceptable.

Question 10: For purposes of planning the roll out to the rest of the city departments, is there an average FMLA absence utilization rate across the various departments?

Answer: Please refer to the revised Scope of Services, Exhibit 1, which replaces the Scope of Services included in the original RFP. See Answer to Question #5.

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Question 11: Will the selected TPA takeover administration of the currently open FMLA claims for both the Department of Streets and Sanitation (DSS) and for the Chicago Department of Aviation (CDA)?

Answer: Yes, the selected Respondent will takeover all currently existing FMLA claims. See Answer to Question #3 .

Question 12: Would the City provide the selected TPA with the historical Excel

spreadsheets that are used by the DSS and CDA to track FMLA leave usage, to allow

the TPA to convert data for leave tracking into the TPA system?

Answer: Yes, the City will provide the selected Respondent with the historical data used and tracking spreadsheets used by City departments to allow the Respondent to convert the data into their system.

Question 13: Other than the Excel spreadsheet used to track FMLA leave usage, are

there other data sources that will require a data conversion of information to the TPA?

If yes, please advise how many sources data will be converted from.

Answer: In addition to the tracking spreadsheets used by all departments, both our Oracle records system and the City‟s time and attendance system track recorded FMLA time. We will work with the selected Respondent to provide and convert this data for their use.

Quesiton 14: Please confirm the number of continuous FMLA claims and intermittent

FMLA claims received for DSS employees and for CDA employees in for the years

2010 and 2011:

Answer: See Answer to Question #5.* Some employees had a combination of Continuous and Intermittent leaves.

Question 15: Currently how many continuous claims are open and actively being

managed (for both DSS and CDA)?


Question 16: Currently how many intermittent claims are open and actively being

managed (for both DSS and CDA)?


Question 17: Who administers the duty disability claims? Will the selected TPA be

expected to administer the duty disability claims?

Answer: Duty disability claims are currently administered by the Committee on Finance in City Council. The selected Respondent will not be expected to administer duty disability claims.

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Question 18: How many City users in the DSS and CDA will require access to the TPA

claim system to view claim information?

Answer: The Department of Aviation anticipates that seven (7) employees will require access to the claim system to view claim information. The Department of Streets and Sanitation estimates three (3) to four (4) employees will require access. Between 2 to 7 employees will require access to the claim system for each operating department depending upon the size of the department.

Question 19: How many City users in the DSS and CDA will require access to the TPA

claim system to run reports?

Answer: See Answer to Question #18 .

Question 20: Will the City allow the selected TPA to partner with a contractor to

provide some of the services outlined in Exhibit #1 of the RFP, the Scope of Services?

Answer: Yes, the City will allow the selected Respondent to partner with a contractor to provide services outlined in the Scope of Services. However, the vendor will need to detail what services will be provided by the sub-contractor and the qualifications of the subcontractor to provide those services. See Section 5.2 C(i) in RFP for more details.

Question 21: On Exhibit 4, Cost Proposal, in the “Additional Fees” section, can the

fees be detailed on a separate document that can be submitted as an appendix to the

RFP response?

Answer: Yes, so long as there is sufficient information about any additional fees to enable the City to evaluate the Cost Proposal as a whole.

Question 22: What is the expected timetable the successful vendor should expect to

plan to roll out the FML services to the remaining City departments?


Question 23: Can you provide any data for the same elements requested above for the

remaining City departments as a part of the expansion plan to be submitted by the

successful vendor.


Question 24: Does the City provide any other approved leaves (military, personal,

educational) that the vendor should contemplate as part of this proposal? If so, can

you advise an estimate of those volumes if they are not included in the FML data?

Answer: The City does provide other approved leaves and they will continue to be managed by the City.

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Question 25: Please provide an updated copy of the RFP link for this solicitation. The

current link (see below) issues an error code and only directs to the main procurement

site.

Answer: Current link: http://www.cityofchicago.org/content/dam/city/depts/dps/ContractAdministration/Specs/2011/Spec99832.pdf or www.cityofchicago.org/bids.

Question 26: What is intent from a timeline perspective to roll the additional agencies?

Answer: See Answer to Question #10. . Question 27: What is the desired effective date of services?

Answer: The City would like to implement these services as soon as possible.

Question 28: Can we provide website for financials due to the size of the annual report

or put them on a cd?

Answer: For lengthy financial statements, one copy on CD ROM marked with Respondent Name & Financials Statements by Year should be sufficient. If applicable , include reference to the CD – ROM attachment in your Proposal and attach hardcopy of Auditors Statement. References to the website may not clearly indicate which documents apply to which audit period.

Question 29: Will the Respondent awarded the solicitation have access to the City's

time tracking system?

Answer: Yes, the selected Respondent will have access which will be limited to specific needs.

Question 30: Will the awarded Respondent have an opportunity to build an electronic

interface with the tracking system?

Answer: Yes, so long as it does not adversely affect the timeline for implementing CyberShift. All programming must comport with City policies and be approved by the City‟s Department of Innovation and Technology. Question 31: With regard to the MBE/WBE relationship. Should the MBE entities not

function in supplying any resources to the WBE for the purposes of this particular

business or product, would that constitute grounds for a waiver?

Answer: Please refer to Exhibit 5, Special Conditions Regarding Minority and Women Owned Business Enterprise (M/WBE) Commitment, Section V. Regulations Governing Reductions to or Waiver of MBE/WBE Goals.

http://www.cityofchicago.org/content/dam/city/depts/dps/ContractAdministration/Specs/2011/Spec99832.pdf

http://www.cityofchicago.org/content/dam/city/depts/dps/ContractAdministration/Specs/2011/Spec99832.pdf

19 | P a g e


Question 32: Which of the assist agencies on the City's MBE/WBE Listing are MBE or

WBE- or are the agencies certified in both?

Answer: None of the Assist Agencies are certified. Go to the City‟s website: www.cityofchicago.org/Procurement to search MBE/WBE Directory. Question 33: In considering the Cost Proposal, is the Applicant responsible for

fronting the cost of IME, 2nd, 3rd opinion and/or appeals for the City?

Answer: The Respondent may propose how to best handle these costs. CITY OF CHICAGO JAMIE L RHEE DEPARTMENT OF PROCUREMENT SERVICES CHIEF PROCUREMENT OFFICER

http://www.cityofchicago.org/Procurement

EXHIBIT 11 - CONTINUOUS LEAVE DATA BY DEPARTMENT

20 | P a g e

Dept Information CONTINUOUS LEAVE

No. & Name Year

# Emp

in Dept

No. Requested Approved

No. Approved & Initiated Denied

Denied as % of

Approved

Average Duration (In Days) Pending

001-Mayor's Office

2012 86

0 0 0 0 0

2011 78

0 0 0 0 0

2010 80

0 0 0 0 0

Total n/a

0 0 0 0 n/a 0

Average 81.3

0.0 0.0 0.0 0.0 0

003-Inspector General

2012 50

1 1 1 0 0.0% 65.25 0

2011 59

1 1 1 0 0.0% 43.5 0

2010 57

2 2 2 0 0.0% 65.25 0

Total n/a

4 4 4 0 0.0% n/a 0

Average 55.3

1.3 1.3 1.3 0.0 0.0% 59.81 0

005-Office of Budget & Mgmt

2012 43

2 2 2 0 0.0% 21 0

2011 48

1 1 1 0 0.0% 35 0

2010 50

0 0 0 0 0 0

Total n/a

3 3 3 0 0.0% n/a 0

Average 47.0

1.0 1.0 1.0 0.0 0.0% 25.67 0

006-Dept of Info. Tech.

2012 83

0 0 0 0 0 0

2011 87

0 0 0 0 0 0

2010 88

0 0 0 0 0 0

Total n/a

0 0 0 0 n/a 0

Average 86.0

0.0 0.0 0.0 0.0 0

023-Dept of Cultural Affairs

2012 62

2 2 1 0 0.0% 25 1

2011 61

4 4 4 0 0.0% 48 0

2010 73

0

Total n/a

6 6 5 0 0.0% n/a 1

Average 65.3

3.0 3.0 2.5 0.0 0.0% 40.33 0

025-City Clerk

2012 96

1 1 1 0 0.0% 0

2011 108

5 4 4 1 25.0% 0

2010 110

1 1 1 0 0.0% 0

Total n/a

7 6 6 1 16.7% n/a 0

Average 104.7

2.3 2.0 2.0 0.3 16.7% 0.00 0


21 | P a g e


No. & Name Year

# Emp

in Dept


No. Approved

& Initiated Denied

Denied as % of

Approved


027-Dept of Finance (Includes Rev)

2012 583

17 17 17 0 0.0% 0

2011 647

29 29 29 0 0.0% 0

2010 670

32 32 32 0 0.0% 0

Total n/a

78 78 78 0 0.0% n/a 0

Average 633.3

26.0 26.0 26.0 0.0 0.0% 0.00 0

028-City Treasurer

2012 25

0 0 0 0 0 0

2011 24

2 2 2 0 0.0% 87 0

2010 20

0 0 0 0 0 0

Total n/a

2 2 2 0 0.0% n/a 0

Average 23.0

0.7 0.7 0.7 0.0 0.0% 87.00 0

030-Dept of Admin Hearings

2012 38

0 0 0 0 0 0

2011 39

0 0 0 0 0 0

2010 40

0 0 0 0 0 0

Total n/a

0 0 0 0 n/a 0

Average 39.0

0.0 0.0 0.0 0.0 0

031-Dept of Law

2012 384

14 14 7 0 0.0% 65.25 0

2011 394

7 7 7 0 0.0% 65.25 0

2010 383

5 5 5 0 0.0% 65.25 0

Total n/a

26 26 19 0 0.0% n/a 0

Average 387.0

8.7 8.7 6.3 0.0 0.0% 65.25 0

033-Dept of Human Resources

2012 58

1 1 1 0 0.0% 65.25 0

2011 57

3 3 3 0 0.0% 65.25 0

2010 71

1 1 1 0 0.0% 65.25 0

Total n/a

5 5 5 0 0.0% n/a 0

Average 62.0

1.7 1.7 1.7 0.0 0.0% 65.25 0

035-Dept of Procurement Serv

2012 69

2 2 2 0 0.0% 65.25 0

2011 59

4 4 4 4 100.0% 65.25 0

2010 81

2 2 2 2 100.0% 65.25 0

Total n/a

8 8 8 6 75.0% n/a 0

Average 69.7

2.7 2.7 2.7 2.0 75.0% 65.25 0


22 | P a g e


No. & Name Year

# Emp in

Dept No.

Requested Approved

No. Approved

& Initiated Denied

Denied as % of

Approved


039-Bd of Election Comm

2012 112

0 0 0 0 0 0

2011 117

1 1 1 0 0.0% 41 0

2010 115

0 0 0 0 0 0

Total n/a

1 1 1 0 0.0% n/a 0

Average 114.7

0.3 0.3 0.3 0.0 0.0% 41.00 0

040-Dept of Fleet Mgmt

2012 1,155

5 5 5 0 0.0% 84 0

2011 1,208

21 21 21 0 0.0% 84 0

2010 1,217

18 18 18 0 0.0% 84 0

Total n/a

44 44 44 0 0.0% n/a 0

Average 1,193.3

14.7 14.7 14.7 0.0 0.0% 84.00 0

041-Dept of Pub Health

2012 831

8 8 8 0 0.0% 19.38 0

2011 866

26 26 26 0 0.0% 39.08 0

2010 894

32 32 32 0 0.0% 33.32 0

Total n/a

66 66 66 0 0.0% n/a 0

Average 863.7

22.0 22.0 22.0 0.0 0.0% 33.90 0

045-Chicago Comm on Human Relations

2012 20

0 0 0 0 0 0

2011 32

0 0 0 0 0 0

2010 32

0 0 0 0 0 0

Total n/a

0 0 0 0 n/a 0

Average 28.0

0.0 0.0 0.0 0.0 0

048-Mayor's Office on Phys Disabilities

2012 29

0 0 0 0 0 0

2011 29

0 0 0 0 0 0

2010 30

2 2 2 0 0.0% 65.25 0

Total n/a

2 2 2 0 0.0% n/a 0

Average 29.3

0.7 0.7 0.7 0.0 0.0% 65.25 0

050-Dept of Family Serv. & Sup.

2012 831

40 5 5 0 0.0% 60 3

2011 827

87 35 35 3 8.6% 130.5 0

2010 894

79 34 34 1 2.9% 195.75 0

Total n/a

206 74 74 4 5.4% n/a 3

Average 850.7

68.7 24.7 24.7 1.3 5.4% 155.72 1


23 | P a g e


No. & Name Year # Emp

in Dept No.

Requested Approved

No. Approved

& Initiated Denied

Denied as % of

Approved


054-Housing and Econ. Dev.

2012 219

3 1 1 0 0.0% 65.25 2

2011 241

9 9 9 0 0.0% 65.25 0

2010 208

5 5 5 0 0.0% 65.25 0

Total n/a

17 15 15 0 0.0% n/a 2

Average 222.7

5.7 5.0 5.0 0.0 0.0% 65.25 1

056-Independ Police Review Authority

2012 99

1 1 0 0 0.0% 65.25 0

2011 97

6 6 6 0 0.0% 65.25 0

2010 97

7 7 7 0 0.0% 65.25 0

Total n/a

14 14 13 0 0.0% n/a 0

Average 97.7

4.7 4.7 4.3 0.0 0.0% 65.25 0

057-Chicago Police Dept.

2012 14,305

7 7 7 0 0.0% 84 0

2011 15,674

33 33 33 0 0.0% 84 0

2010 15,855

20 18 18 2 11.1% 84 0

Total n/a

60 58 58 2 3.4% n/a 0

Average 15,278.0

20.0 19.3 19.3 0.7 3.4% 84.00 0

058-Office of Emergency Mgmt & Communication

2012 788

5 5 5 0 0.0% 63 0

2011 959

22 22 22 0 0.0% 58 0

2010 911

32 32 32 0 0.0% 68 0

Total n/a

59 59 59 0 0.0% n/a 0

Average 886.0

19.7 19.7 19.7 0.0 0.0% 63.85 0

059-Chicago Fire Dept.

2012 4,914

2 2 2 0 0.0% 22 0

2011 5,128

4 4 4 0 0.0% 64 0

2010 5,213

1 1 1 0 0.0% 10 0

Total n/a

7 7 7 0 0.0% n/a 0

Average 5,085.0

2.3 2.3 2.3 0.0 0.0% 44.29 0

067-Buildings

2012 276

0 0 0 0 0 0

2011 299

3 3 3 0 0.0% 223.81 0

2010 304

8 8 8 0 0.0% 261 0

Total n/a

11 11 11 0 0.0% n/a 0

Average 293.0

3.7 3.7 3.7 0.0 0.0% 250.86 0


24 | P a g e


No. & Name Year

# Emp in

Dept No.

Requested Approved

No. Approved

& Initiated Denied

Denied as % of

Approved


070-Bus Affairs & Consum Prot

2012 182

0 0 0 0 0 0

2011 180

2 2 2 0 0.0% 43.5 0

2010 193

3 3 3 0 0.0% 39 0

Total n/a

5 5 5 0 0.0% n/a 0

Average 185.0

1.7 1.7 1.7 0.0 0.0% 40.80 0

073-Comm Animal Care & Cont

2012 64

0 0 0 0 0

2011 74

0 0 0 0 0

2010 68

1 1 1 0 0.0% 84 0

Total n/a

1 1 1 0 0.0% n/a 0

Average 68.7

0.3 0.3 0.3 0.0 0.0% 84.00 0

078-Board of Ethics

2012 7

0 0 0 0 0 0

2011 7

0 0 0 0 0 0

2010 7

0 0 0 0 0 0

Total n/a

0 0 0 0 n/a 0

Average 7.0

0.0 0.0 0.0 0.0 0

081-Streets and San

2012 2,492

6 6 6 0 0.0% 15 0

2011 2,501

45 37 37 8 21.6% 14.43 0

2010 2,665

69 64 64 5 7.8% 16.3 0

Total n/a

120 107 107 13 12.1% n/a 0

Average 2,552.7

40.0 35.7 35.7 4.3 12.1% 15.58 0

084-Chicago Dept of Trans

2012 1,263

6 6 6 0 0.0% n/a 0

2011 1,521

24 24 24 0 0.0% n/a 0

2010 1,491

23 23 23 0 0.0% n/a 0

Total n/a

53 53 53 0 0.0% n/a 0

Average 1,425.0

17.7 17.7 17.7 0.0 0.0% 0

085-Chicago Dept of Aviation

2012 1,548

9.25 9.25 9.25 0 0.0% 65.5 0

2011 1,392

33 33 33 0 0.0% 124 0

2010 1,582

37 37 37 0 0.0% 262 0

Total n/a

79.25 79.25 79.25 0 0.0% n/a 0

Average 1,507.3

26.4 26.4 26.4 0.0 0.0% 181.60 0


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No. & Name Year

# Emp in

Dept No.

Requested Approved

No. Approved

& Initiated Denied

Denied as % of

Approved


088-Dept of Water Mgmt

2012 1,908

7 7 7 0 0.0% 35 0

2011 1,949

30 30 30 0 0.0% 48 0

2010 2,016

48 48 48 0 0.0% 37 0

Total n/a

85 85 85 0 0.0% n/a 0

Average 1,957.7

28.3 28.3 28.3 0.0 0.0% 40.72 0

091-Chicago Public Library

2012 878

24 21 21 0 0.0% 20 3

2011 1,073

57 54 54 3 5.6% 52 0

2010 1,100

57 57 57 0 0.0% 43 0

Total n/a

138 132 132 3 2.3% n/a 3

Average 1,017.0

46.0 44.0 44.0 1.0 2.3% 43.02 1

GRAND TOTAL

2012 33,498

163 123 114 0 0.0% 50.30 9

2011 35,835

459 395 395 19 4.8% 70.28 0

2010 36,542

485 433 433 10 2.3% 79.72 0

Total n/a

1107.25 951.25 942.25 29 3.0% n/a 9

Average 35,292

369.08 317.08 314.08 9.67 3.0% 71.99 3.00

73.65

Avg of wght averages

EXHIBIT 12 - INTERMITTENT LEAVE DATA BY DEPARTMENT

26 | P a g e

Department Information INTERMITTENT LEAVE

No. & Name Year

# Emp in

Dept No.

Requested Approved

No. Approved

& Initiated Denied

Denied as % of

Approved

Average Duration

(In Mths) Pending

001-Mayor's Office

2012 86

1 0 0 0 1

2011 78

0 0 0 0 0

2010 80

0 0 0 0 0

Total n/a

1 0 0 0 n/a 1

Average 81.3

0.3 0.0 0.0 0.0 0.3

003-Inspector General

2012 50

0 0 0 0 0 0

2011 59

1 1 1 0 0.0% 3 0

2010 57

1 1 1 0 0.0% 4.3 0

Total n/a

2 2 2 0 0.0% n/a 0

Average 55.3

0.7 0.7 0.7 0.0 0.0% 3.65 0.0

005-Office of Budget & Mgmt

2012 43

1 1 1 0 0.0% 3 0

2011 48

0 0 0 0 0 0

2010 50

0 0 0 0 0 0

Total n/a

1 1 1 0 0.0% n/a 0

Average 47.0

0.3 0.3 0.3 0.0 0.0% 3.00 0.0

006-Dept of Info. Tech.

2012 83

6 5 5 0 0.0% 12 1

2011 87

6 6 6 0 0.0% 12 0

2010 88

6 6 6 0 0.0% 12 0

Total n/a

18 17 17 0 0.0% n/a 1

Average 86.0

6.0 5.7 5.7 0.0 0.0% 12.00 0.3

023-Dept of Cultural Affairs

2012 62

0 0 0 0 0 0

2011 61

0 0 0 0 0 0

2010 73

Total n/a

0 0 0 0 n/a 0

Average 65.3

0.0 0.0 0.0 0.0 0.0

025-City Clerk

2012 96

4 1 1 0 0.0% 3

2011 108

5 5 5 0 0.0% 0

2010 110

0 0 0 0 0

Total n/a

9 6 6 0 0.0% n/a 3

Average 104.7

3.0 2.0 2.0 0.0 0.0% 0.00 1.0


27 | P a g e


No. & Name Year

# Emp

in Dept


No. Approved

& Initiated Denied

Denied as % of

Approved

Average Duration

(In Mths) Pending

027-Dept of Finance (Includes Rev)

2012 583

39 37 37 2 5.4% 4

2011 647

74 71 71 3 4.2% 0

2010 670

49 48 48 1 2.1% 0

Total n/a

162 156 156 6 3.8% n/a 4

Average 633.3

54.0 52.0 52.0 2.0 3.8% 0.00 1.3

028-City Treasurer

2012 25

0 0 0 0 0 0

2011 24

0 0 0 0 0 0

2010 20

0 0 0 0 0 0

Total n/a

0 0 0 0 n/a 0

Average 23.0

0.0 0.0 0.0 0.0 0.0

030-Dept of Admin Hearings

2012 38

8 8 8 0 0.0% 3 0

2011 39

7 6 6 1 16.7% 2 0

2010 40

4 3 3 1 33.3% 4 0

Total n/a

19 17 17 2 11.8% n/a 0

Average 39.0

6.3 5.7 5.7 0.7 11.8% 2.82 0.0

031-Dept of Law

2012 384

2 2 2 0 0.0% 1 0

2011 394

4 4 4 0 0.0% 2 0

2010 383

5 5 5 0 0.0% 3 0

Total n/a

11 11 11 0 0.0% n/a 0

Average 387.0

3.7 3.7 3.7 0.0 0.0% 2.27 0.0

033-Dept of Human Resources

2012 58

3 3 3 0 0.0% 3 0

2011 57

5 5 5 5 100.0% 6 0

2010 71

7 7 7 0 0.0% 8 0

Total n/a

15 15 15 5 33.3% n/a 0

Average 62.0

5.0 5.0 5.0 1.7 33.3% 6.33 0.0

035-Dept of Procurement Serv

2012 69

1 1 1 0 0.0% 0

2011 59

1 1 1 0 0.0% 0

2010 81

2 2 2 0 0.0% 0

Total n/a

4 4 4 0 0.0% n/a 0

Average 69.7

1.3 1.3 1.3 0.0 0.0% 0.00 0.0


28 | P a g e


No. & Name Year

# Emp in

Dept No.

Requested Approved

No. Approved

& Initiated Denied

Denied as % of

Approved

Average Duration

(In Mths) Pending

039-Bd of Election Comm

2012 112

0 0 0 0 0 0

2011 117

0 0 0 0 0 0

2010 115

0 0 0 0 0 0

Total n/a

0 0 0 0 n/a 0

Average 114.7

0.0 0.0 0.0 0.0 0.0

040-Dept of Fleet Mgmt

2012 1,155

40 28 28 4 14.3% 4 3

2011 1,208

56 55 55 1 1.8% 5 0

2010 1,217

14 14 14 0 0.0% 5 0

Total n/a

110 97 97 5 5.2% n/a 3

Average 1,193.3

36.7 32.3 32.3 1.7 5.2% 4.71 1.0

041-Dept of Pub Health

2012 831

15 15 15 0 0.0% 1 0

2011 866

41 41 41 0 0.0% 6 0

2010 894

31 31 31 0 0.0% 10 0

Total n/a

87 87 87 0 0.0% n/a 0

Average 863.7

29.0 29.0 29.0 0.0 0.0% 6.56 0.0

045-Chicago Comm on Human Relations

2012 20

0 0 0 0 0 0

2011 32

0 0 0 0 0 0

2010 32

1 1 1 0 0.0% 4 0

Total n/a

1 1 1 0 0.0% n/a 0

Average 28.0

0.3 0.3 0.3 0.0 0.0% 4.00 0.0

048-Mayor's Office on Phys Disabilities

2012 29

0 0 0 0 0 0

2011 29

0 0 0 0 0 0

2010 30

0 0 0 0 0 0

Total n/a

0 0 0 0 n/a 0

Average 29.3

0.0 0.0 0.0 0.0 0.0

050-Dept of Family Serv. & Sup.

2012 831

40 21 21 0 0.0% 12 12

2011 827

87 38 38 3 7.9% 12 0

2010 894

79 27 27 1 3.7% 12 0

Total n/a

206 86 86 4 4.7% n/a 12

Average 850.7

68.7 28.7 28.7 1.3 4.7% 12.00 4.0


29 | P a g e


No. & Name Year # Emp

in Dept No.

Requested Approved

No. Approved

& Initiated Denied

Denied as % of

Approved

Average Duration

(In Mths) Pending

054-Housing and Econ. Dev.

2012 219

1 1 1 0 0.0% 3 1

2011 241

3 3 3 0 0.0% 3 0

2010 208

2 2 2 0 0.0% 3 0

Total n/a

6 6 6 0 0.0% n/a 1

Average 222.7

2.0 2.0 2.0 0.0 0.0% 3.00 0.3

056-Independ Police Review Authority

2012 99

5 5 5 0 0.0% 1 0

2011 97

6 6 6 0 0.0% 3.5 0

2010 97

6 5 5 1 20.0% 3.5 0

Total n/a

17 16 16 1 6.3% n/a 0

Average 97.7

5.7 5.3 5.3 0.3 6.3% 2.72 0.0

057-Chicago Police Dept.

2012 14,305

24 21 21 1 4.8% 4 2

2011 15,674

24 23 23 1 4.3% 4 0

2010 15,855

37 33 33 4 12.1% 4 0

Total n/a

85 77 77 6 7.8% n/a 2

Average 15,278.0

28.3 25.7 25.7 2.0 7.8% 4.00 0.7

058-Office of Emergency Mgmt & Communication

2012 788

98 98 98 0 0.0% 4 4

2011 959

164 164 164 0 0.0% 4 0

2010 911

137 137 137 0 0.0% 4 0

Total n/a

399 399 399 0 0.0% n/a 4

Average 886.0

133.0 133.0 133.0 0.0 0.0% 4.00 1.3

059-Chicago Fire Dept.

2012 4,914

0 0 0 0 0 0

2011 5,128

1 1 1 0 0.0% 1 0

2010 5,213

1 1 1 0 0.0% 3 0

Total n/a

2 2 2 0 0.0% n/a 0

Average 5,085.0

0.7 0.7 0.7 0.0 0.0% 2.00 0.0

067-Buildings

2012 276

10 10 10 0 0.0% 3 3

2011 299

21 21 21 0 0.0% 5 0

2010 304

15 15 15 0 0.0% 5 0

Total n/a

46 46 46 0 0.0% n/a 3

Average 293.0

15.3 15.3 15.3 0.0 0.0% 4.57 1.0


30 | P a g e


No. & Name Year

# Emp in

Dept No.

Requested Approved

No. Approved

& Initiated Denied

Denied as % of

Approved

Average Duration

(In Mths) Pending

070-Bus Affairs & Consum Prot

2012 182

2 2 2 0 0.0% 1 0

2011 180

3 3 3 0 0.0% 3 0

2010 193

2 2 2 0 0.0% 3 0

Total n/a

7 7 7 0 0.0% n/a 0

Average 185.0

2.3 2.3 2.3 0.0 0.0% 2.43 0.0

073-Comm Animal Care & Cont

2012 64

2 2 2 0 0.0% 4 0

2011 74

2 2 2 0 0.0% 4 0

2010 68

1 1 1 0 0.0% 4 0

Total n/a

5 5 5 0 0.0% n/a 0

Average 68.7

1.7 1.7 1.7 0.0 0.0% 4.00 0.0

078-Board of Ethics

2012 7

0 0 0 0 0 0

2011 7

0 0 0 0 0 0

2010 7

0 0 0 0 0 0

Total n/a

0 0 0 0 n/a 0

Average 7.0

0.0 0.0 0.0 0.0 0.0

081-Streets and San

2012 2,492

17 17 17 0 0.0% 4 0

2011 2,501

165 165 165 0 0.0% 4.8 0

2010 2,665

179 179 179 0 0.0% 4 0

Total n/a

361 361 361 0 0.0% n/a 0

Average 2,552.7

120.3 120.3 120.3 0.0 0.0% 4.37 0.0

084-Chicago Dept of Trans

2012 1,263

42 42 42 0 0.0% n/a 0

2011 1,521

164 164 160 4 2.4% n/a 0

2010 1,491

76 76 76 0 0.0% n/a 0

Total n/a

282 282 278 4 1.4% n/a 0

Average 1,425.0

94.0 94.0 92.7 1.3 1.4% n/a 0.0

085-Chicago Dept of Aviation

2012 1,548

24.5 23.75 23.75 0.8 3.2% n/a 0

2011 1,392

136 127 127 9 7.1% n/a 0

2010 1,582

98 95 95 3 3.2% n/a 0

Total n/a

258.5 245.75 245.75 12.75 5.2% n/a 0

Average 1,507.3

86.2 81.9 81.9 4.3 5.2% n/a 0.0


31 | P a g e


No. & Name Year

# Emp in

Dept No.

Requested Approved

No. Approved

& Initiated Denied

Denied as % of

Approved

Average Duration (In Mths) Pending

088-Dept of Water Mgmt

2012 1,908

70 70 70 0 0.0% 2 0

2011 1,949

133 133 133 0 0.0% 4 0

2010 2,016

118 118 118 0 0.0% 4 0

Total n/a

321 321 321 0 0.0% n/a 0

Average 1,957.7

107.0 107.0 107.0 0.0 0.0% 3.56 0.0

091-Chicago Public Library

2012 878

27 14 14 11 78.6% 12 2

2011 1,073

39 27 27 12 44.4% 12 0

2010 1,100

28 19 19 9 47.4% 12 0

Total n/a

94 60 60 32 53.3% n/a 2

Average 1,017.0

31.3 20.0 20.0 10.7 53.3% 12.00 0.7

GRAND TOTAL

2012 33,498

483 428 428 19 4.4% 4.28 36

2011 35,835

1,148 1,072 1,068 39 3.6% 5.07 0

2010 36,542

899 828 828 20 2.4% 5.59 0

Total n/a

2529.5 2327.75 2323.75 77.75 3.3% n/a 36

Average 35,292

843.17 775.92 774.58 25.92 3.3% 5.11 12.00

5.00

Avg of wght

averages

32 | P a g e

CITY OF CHICAGO - DEPARTMENT OF PROCUREMENT SERVICES


ADDENDUM NO. 2

To


FOR


SPECIFICATION NO.: 99832

Consisting of Sections I – III including this Acknowledgment.

III. ADDENDUM RECEIPT ACKNOWLEDGMENT I hereby acknowledge receipt of Addendum No.2 to the RFP named above and further state that I am authorized to execute this Acknowledgment on behalf of the company listed below. __________________________________ ________________________ Signature of Authorized Individual Title __________________________________ ________________________ Name of Authorized Individual (Type or Print) Company Name _______________________ Business Telephone Number

Complete and Return this Acknowledgment by facsimile to: 312-744-7679, Attn: Altha Riley, Contract Negotiator

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