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Citizens Charter 2018 2019 Department of Horticulture , Govt. of Mizoram CITIZENS’ CHARTER 2018 – 2019 HORTICULTURE DEPARTMENT GOVT. OF MIZORAM

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Page 1: CITIZENS’ CHARTER - Mizoram › ... › citizen-charter-2018-2019.pdf · villages. Four (4) Departments i.e Agriculture, Horticulture, Animal husbandry and Soil &Water Conservation

Citizen’s Charter 2018 – 2019

Department of Horticulture , Govt. of Mizoram

CITIZENS’ CHARTER

2018 – 2019

HORTICULTURE DEPARTMENT

GOVT. OF MIZORAM

Page 2: CITIZENS’ CHARTER - Mizoram › ... › citizen-charter-2018-2019.pdf · villages. Four (4) Departments i.e Agriculture, Horticulture, Animal husbandry and Soil &Water Conservation

Citizen’s Charter 2018 – 2019

Department of Horticulture , Govt. of Mizoram

CITIZEN’S CHARTER

Department of Horticulture was bifurcated from Agriculture Department,

in the year 1993. Directorate of Horticulture started functioning w.e.f 1st August, 1993

and headed by Joint Director of Horticulture .The Officers and staff in the Directorate

of Horticulture were transferred from existing sanctioned post of officers and staff of

Agriculture Department on the basis of 60:40 Ratio initially excluding scheme borne

posts, which was later made 50:50.

Directorate of Horticulture started functioning as a full-fledged

Department since 1997.

Name of Department : Department of Horticulture

Full Address : Directorate of Horticulture,

Tuikual South ,

Near Tennis Court

Aizawl , Mizoram - 796001

Phone / Fax / Emails. : 0389-2314370 (O)

0389 – 2329725 (Fax)

[email protected]

Website : www.horticulture.mizoram.gov.in

VISION

1. Doubling of production and productivity of horticulture crops.

2. Increasing the income levels of horticulture farmers and assuring them an

improved quality of life.

3. Promoting horticulture as a profitable and viable sector by leveraging technology.

4. Encouraging farm mechanization.

MISSION

1. Increasing production and productivity through adoption of Hi-Tech horticulture

practices.

2. Strengthening the production and supply of quality planting materials.

3. Promoting High Density Planting in perennial crops.

4. Canopy management and rejuvenation of old orchards.

5. Thrust of Integrated Nutrient Management & Integrated Pest Management.

6. Reduction of post-harvest losses through modern Post-harvest technologies.

7. Capacity building for Departmental Personnel / Farmers/ Entrepreneurs.

Page 3: CITIZENS’ CHARTER - Mizoram › ... › citizen-charter-2018-2019.pdf · villages. Four (4) Departments i.e Agriculture, Horticulture, Animal husbandry and Soil &Water Conservation

Citizen’s Charter 2018 – 2019

Department of Horticulture , Govt. of Mizoram

OBJECTIVES

1. To enhance Horticulture production, improve nutritional security and income

support of the farming community.

2. Uplift the economic condition and livelihood of the rural population.

3. Ensuring higher income to farmers through efficiency improvement in the

production, supply chain and market linkages of horticulture produce.

4. Promotion of horticulture as an integrated activity involving animal husbandry,

silviculture, apiculture, fisheries etc.

5. Create opportunities for employment generation for skilled and unskilled persons,

especially unemployed youth.

6. Eradication of jhuming practice and create opportunities for permanent

settlements.

FUNCTIONS

1. Fruit Development.

2. Vegetable Development.

3. Spices Development.

4. Floriculture Development.

5. Mushroom Development.

6. Plantation Crops.

7. Horticulture Research and Education.

8. Extension and Training.

9. Horticulture Centres & Quality Seed Production.

10. Plant Protection.

11. Manures & Fertilizers.

12. Roots & Tuber Crops.

13. Tea Plantation.

14. Centrally Sponsored Schemes like :

a) Mission Integrated Development of Horticulture (MIDH)

b) Pradhan Mantri Krishi Sanchai Yojona (PMKSY)

c) Rashtrya Krishi Vikash Yojona (RKVY)

d) Article 275 (1)

ORGANISATION

The Department of Horticulture is functioning with 1 (one) Directorate, 8 (eight)

Divisions, 4 (four) Sub-Divisions, 39 (thirty nine) Horticulture Circles and 8 (eight)

Horticulture Centres for demonstration and production of quality seedlings .

Page 4: CITIZENS’ CHARTER - Mizoram › ... › citizen-charter-2018-2019.pdf · villages. Four (4) Departments i.e Agriculture, Horticulture, Animal husbandry and Soil &Water Conservation

Citizen’s Charter 2018 – 2019

Department of Horticulture , Govt. of Mizoram

DUTIES

A – DIRECTORATE

Directorate of Horticulture is headed by Director of Horticulture. The promotion of

Horticulture and all related activities are planned, executed and monitored by

Government of Mizoram through the Department of Horticulture. The Director of

Horticulture provides technical back up for the Development of Horticulture in the

States, so that production and productivity show an upward trend. This is achieved by

way of implementation of various schemes, demonstrations, trainings, supply of

quality planting materials and inputs etc. The aims are achieved by the extension

services provided through 8 (eight) Divisional Offices, 4 (four) Sub-Divisional Offices

and 39 Circle Offices

B – DIVISION OFFICES

Horticulture Division offices are headed by Divisional Horticulture Officers. Division

office is responsible to implement horticultural development works as allotted by Head

of Department, in accordance with proposals/suggestions for development of their

respective jurisdiction of Division submitted to Head of Department.

C – SUB DIVISION OFFICES

It is a subordinate office to Division and headed by Sub-Divisional Officers, and

functions as field establishment under Division.

D – HORTICULTURE CIRCLE OFFICES

Circle Officer is headed by Circle Horticulture Officer (CHO)/Horticulture Extension

Officer (HEO) (Group A). The main duties of CHOs/ HEOs is to disseminate the

knowledge of horticultural technology to farmers. Their primary role is to aid the

farmers and farming societies to make better decision to increase Horticulture

production. They are the Liaison Officers between the farmers and Government, guide

the farmers on how to maximize their crops yields and profits, provide guidance and

demonstration on the latest technologies and impart training to advantage of such

technologies.

Page 5: CITIZENS’ CHARTER - Mizoram › ... › citizen-charter-2018-2019.pdf · villages. Four (4) Departments i.e Agriculture, Horticulture, Animal husbandry and Soil &Water Conservation

Citizen’s Charter 2018 – 2019

Department of Horticulture , Govt. of Mizoram

POWERS AND DUTIES OF OFFICERS AND EMPLOYEES

DIRECTOR OF HORTICULTURE :

Director of Horticulture, serving as the Administrative Head of the Horticulture

Department in the State, exercises all the technical, Administrative & Financial power

as exercised by the Head of the Department in Govt. of Mizoram.

He/ She controls all the Horticulture Development affairs in the state and shall issue

special instructions/ directions considered necessary for administrative and

professional measure. Any major policy matter relating to Horticulture activity/

Professional activity shall be undertaken by him/ her in consultation with other senior

Officers of the Department. He/ She is also responsible for preparation of the budget

and appropriation for the Department for consolidation and approval of the

Government.

JOINT DIRECTOR OF HORTICULTURE (TWO) :

There are two Joint Directors in the Directorate of Horticulture under whom 6 (six)

Deputy Directors function as Sectional Heads, who are assisted by HDOs & HEOs.

The Joint Directors of Horticulture assist the Director of Horticulture in the

performance of his/ her duties and responsibilities. He/ She is responsible for getting

finalized all the establishment and technical matters, and any other jobs assigned by

the Head of the Department. Sections under Directorate with list of subjects maybe

seen as follows:-

1. Fruit Section

a) Fruits

b) MIDH Scheme

c) Nursery

d) Import of Planting Materials

e) Statistics

f) Rejuvenation / Canopy Management

g) Special Intervention

2. Vegetable Section

a) Vegetables

b) RKVY Schemes

c) Protected Cultivation

d) Post Harvest Management

e) NHB

f) NEDP

g) IFAD

h) BAMBOO

i) NABARD

Page 6: CITIZENS’ CHARTER - Mizoram › ... › citizen-charter-2018-2019.pdf · villages. Four (4) Departments i.e Agriculture, Horticulture, Animal husbandry and Soil &Water Conservation

Citizen’s Charter 2018 – 2019

Department of Horticulture , Govt. of Mizoram

3. Extension & Training Section

a) Establishment

b) Human Resource Development

c) Research & Education

d) Horticulture Mechanization

e) Vehicle

f) Corporation – MIFCO/MAMCO/MAHFED/Societies etc.

g) Central Store

h) Publicities

i) Exhibition / Exposure visit within and outside State.

4. Spices Section

a) Spices

b) Plantation Crops

c) Organic farming

d) Bee Keeping

e) Coconut Board / Tea Board / NOVOD Board

f) Disaster Management

g) Horticulture Centres / Centre of Excellence

h) NEC

5. Planning Section

a) Planning

b) Accounts

c) Plant Protection (IPM / Plan Quarantine/PHC/INM/ Manure & Fertilizers)

d) SPAB / DPAB

e) Result Frameworks Documents

f) JICA

g) DBT

h) RTI

i) PFMS

j) Article 275 (1)

6. Floriculture Section

a) Floriculture & Landscaping

b) Creation of Water sources

c) VIP Gardens

d) Engineering

e) PMKSY

f) Mushroom Development

g) Medicinal & Aromatic Plant

Page 7: CITIZENS’ CHARTER - Mizoram › ... › citizen-charter-2018-2019.pdf · villages. Four (4) Departments i.e Agriculture, Horticulture, Animal husbandry and Soil &Water Conservation

Citizen’s Charter 2018 – 2019

Department of Horticulture , Govt. of Mizoram

CENTRALLY SPONSORED SCHEMES

1) Mission for Integrated Development of Horticulture (MIDH) :

MIDH is a Centrally Sponsored Scheme for the holistic growth of the

horticulture sector covering fruits, vegetables, root & tuber crops, mushroom,

spices, flowers, aromatic plants, coconut, cashew, cocoa and bamboo. While

Government of India (GOI) contributes 50% of total outlay for developmental

programmes in all the states except the states in North East and Himalayas. In

case of North Eastern States and Himalayan States, GOI contribution of

development is 90% and another 10% by the state.

Activities/Programmes under MIDH :

i) Production of Planting Materials

ii) Establishment of New Garden.

iii) Maintenance of Established gardens

iv) Rejuvenation/Replacement of senile plantation, Canopy management.

v) Creation of Water Sources

vi) Protected Cultivation

vii) Integrated Pest / Nutrient Management

viii) Horticulture Mechanization.

ix) Human Resource Development

x) Integrated Post Harvest Management

xi) Special Interventions

xii) Mission Management

xiii) Establishment of Marketing infrastructure for horticultural crops.

(Rural Markets/Apni Mandis/Direct Markets).

2) Pradhan Mantri Krishi Sanchai Yojana(PMKSY) :

This is one of the sub-schemes of National mission for Sustainable Agriculture

(NMSA) being implemented recently. To overcome irrigation problem in dry

season, Government of India layout this scheme so as to manage on farm water

in meaningful and judicious way.

Activities/Programmes under PMKSY :-

i) Micro Irrigation at Open field

ii) Micro Irrigation under protected cultivation

iii) Micro Irrigation at Open field in Oil Palm

Page 8: CITIZENS’ CHARTER - Mizoram › ... › citizen-charter-2018-2019.pdf · villages. Four (4) Departments i.e Agriculture, Horticulture, Animal husbandry and Soil &Water Conservation

Citizen’s Charter 2018 – 2019

Department of Horticulture , Govt. of Mizoram

3) Rashtrya Krishi Vikash Yojana(RKVY) :

RKVY was launched from 2007-2008 by the Department of Agriculture &

Cooperation (DAC), Ministry of Agriculture, Govt. of India in consultation with

the Planning Commission. Horticulture Department implements this scheme

from the year 2010-2011. The Nodal Department in the state is Agriculture

Department, and Horticulture Department is one of the implementing

departments only.

Activities/Programmes under RKVY :-

i) Infrastructure & Assets

ii) Production growth

4) Article 275 (1):-

Under the provisions of Article 275 (1), grant amounting to Rs. 22.40 lakhs

only have been sanctioned during 2018-2019 through Social Welfare

Department, Govt. of Mizoram for implementation of the following :-

i) For giving assistance in terms of farm inputs like manures, seeds, tools &

technology transfer to farms at Serchhip Division.

ii) Intensive cultivation of Aloe Vera at Siaha Division.

iii) Construction of Individual Water Tank to farmer’s field at Khawzawl

Division.

iv) Protected cultivation of Tomato (Drip Irrigation) at Aizawl Division.

5) NEC:

Currently, there are 4 (four) on-going NEC funded projects under Horticulture

Department as below:-

1. Cultivation of Grapes on Commercial scale in Cluster Area at Hnahlan,

Champhai District

2. Establishment of Scion Bank & Root Stock Bank for Citrus at Maudarh,

Lunglei District & Rootstock Bank for Grapes at Mualkawi, Champhai District

3. Plantation of Black Pepper at Sairum, Sihphir, Mizoram

4. Improvement of M.Orange Orchards at Leng Village, Serchhip District

5. Programme Under Coconut Development Board

Page 9: CITIZENS’ CHARTER - Mizoram › ... › citizen-charter-2018-2019.pdf · villages. Four (4) Departments i.e Agriculture, Horticulture, Animal husbandry and Soil &Water Conservation

Citizen’s Charter 2018 – 2019

Department of Horticulture , Govt. of Mizoram

OTHER RELATED ACTIVITES

1) IFAD(FOCUS)

FOCUS (Fostering Climate Resilient Upland Farming in the North East) is a

project funded by IFAD (International Fund for Agricultural Development) with its

Headquarter in Rome. The Project will work on four selected Districts of Mizoram

viz. Champhai , Kolasib, Serchhip and Mamit District and will cover a total of 272

villages. Four (4) Departments i.e Agriculture, Horticulture, Animal husbandry and

Soil &Water Conservation Department will work together for the project.

The activities are being started from the current financial Year 2019-2020 and

marketing cell will be established under Horticulture Department.

2) NABARD

Under NABARD (National Bank For Agriculture & Rural Development )

warehousing scheme 2013-2014, Transit and Rural Godown construction has been

taken up with the total project cost of Rs. 1500 lakhs @ Rs. 300 lakhs per No of

transit Godown at Centre of Excellence, Thingdawl (KolasibDistrict) and

Horticulture Centre, Sairang whereas 9 Nos of Rural Godown @ Rs. 100 lakhs

per No is being constructed at Centre of Excellence, Lunglei (Lunglei Division) ,

Serchhip, Serchhip District, Khawzawl, Champhai District, Ngopa, Champhai

District, Ngopa, Champhai District, Tuidam, Mamit District, Mamit, Mamit

District, Lawngtlai, Lawngtlai District, Siaha, Siaha District.

Page 10: CITIZENS’ CHARTER - Mizoram › ... › citizen-charter-2018-2019.pdf · villages. Four (4) Departments i.e Agriculture, Horticulture, Animal husbandry and Soil &Water Conservation

Citizen’s Charter 2018 – 2019

Department of Horticulture , Govt. of Mizoram

MAIN SERVICES / TRANSACTIONS PROVIDED TO CITIZENS:-

Sl

N

o.

Services /

Transaction

Responsible

Person

(Designation)

Email Mobile

(Phone No.) Process

Documents

required

Fees

Cat

ego

ry

Mode

Am

oun

t

1.

Distribution of

planting materials

and other related

inputs on fruit

crops

C.H

Lalmuanpuia

(Deputy

Director)

pchuauh

ang@g

mail.co

m

9436365793

Identificati

on and

selection of

suitable

farmers

Valid Land

Pass,

Aadhar/VoterI

D/Contact

No., Bank

Pass Book

N/

A N/A

N/

A

2.

Distribution of

Materials for

Protected

cultivation

T.Liankunga

(Deputy

Director)

tliana.ku

nga@g

mail.co

m

9436151320

Identificati

on and

selection of

suitable

farmers

Valid Land

Pass,

Aadhar/VoterI

D/Contact

No., Bank

Pass Book

N/

A N/A

N/

A

3.

Registration of

Horticulture

Nursery

C.H

Lalmuanpuia

(Deputy

Director)

pchuauh

ang@g

mail.co

m

9436365793

Identificati

on and

selection of

suitable

farmers

Sketch Plan

Periodic

Patta/LSC

Complete

application in

prescribed

form

Re

gist

rati

on

Fee

Direc

t

paym

ent

10

00

4.

Distribution of

planting materials

and other related

inputs on

Vegetable crops

T.Liankunga

(Deputy

Director)

tliana.ku

nga@g

mail.co

m

9436151320

Identificati

on and

selection of

suitable

farmers

Valid Land

Pass,

Aadhar/VoterI

D/Contact

No., Bank

Pass Book

N/

A N/A

N/

A

5.

Distribution of

planting materials

and other related

inputs on

Floriculture crops

Zosiamliani

(Deputy

Director)

Zosiaml

iani29@

gmail.co

m 9436195506

Identificati

on and

selection of

suitable

farmers

Valid Land

Pass,

Aadhar/VoterI

D/Contact

No., Bank

Pass Book

N/

A N/A

N/

A

6.

Distribution of

materials for

micro irrigation

Zosiamliani

(Deputy

Director)

Zosiaml

iani29@

gmail.co

m 9436195506

Identificati

on and

selection of

suitable

farmers

having

potentials

Valid Land

Pass,

Aadhar/VoterI

D/Contact

No., Bank

Pass Book

N/

A N/A

N/

A

7. Distribution of

Plant Protection

Materials,

Manure

F.Lalthlamuan

a

(Deputy

Director)

fmuana6

2@gmai

l.com

9436365681 Identificati

on and

selection of

suitable

farmers

Valid Land

Pass,

Aadhar/VoterI

D/Contact

No., Bank

Pass Book

N/

A

N/A N/

A

8. Distribution of

planting materials

and other related

inputs on Spices

& Bee Keeping

C.Lalrinliana

(Deputy

Director)

crinliana

181@g

mail.co

m

8729986691

Identificati

on and

selection of

suitable

farmers

Valid Land

Pass,

Aadhar/VoterI

D/Contact

No., Bank

Pass Book

N/

A

N/A N/

A

Page 11: CITIZENS’ CHARTER - Mizoram › ... › citizen-charter-2018-2019.pdf · villages. Four (4) Departments i.e Agriculture, Horticulture, Animal husbandry and Soil &Water Conservation

Citizen’s Charter 2018 – 2019

Department of Horticulture , Govt. of Mizoram

9. Distribution of

Horticultural

Tools &

Implements

F.Zorinsangi

(Deputy

Director)

f.zorini7

6@gmai

l.com

7642918774

Purchase

from

Department

store

Valid farmers

Card ISSUED

BY Horticulture

Department

N/

A

N/A N/

A

10

.

Conduct of

Training /

Capacity building

F.Zorinsangi

(Deputy

Director)

f.zorini7

6@gmai

l.com

7642918774

Identificatio

n and

selection of

suitable

farmers

No Document N/

A

N/A N/

A

11 Providing

Information

under RTI Act

1.Dr.Elizabeth

Saipari

(Department

Appelate

Authority)

dirhorti_

mizora

m@yah

oo.com

9436140610 Prepare

information

according to

required

information

sought by

applicant

within

stipulated

time

Application as

per prescribe

form

N/

A

N/A

Cost

of supp

ly

fee as

per

RTI Act,

2005

2.F.Lalthlamu

ana

(State Public

Information

Officer)

fmuana6

2@gmai

l.com

9436365681

12 Distribution of

Inputs under

NEDP / NLUP

T.Liankunga

(Deputy

Director)

tliana.ku

nga@g

mail.co

m

9436151320

Identificatio

n and

selection of

suitable

farmers

Valid Land

Pass,

Aadhar/VoterID

/Contact No.,

Bank Pass Book

N/

A

N/A N/

A

13 Distribution of

Inputs under

Article 275(1)

F.Lalthlamuan

a

(Deputy

Director)

fmuana6

2@gmai

l.com

9436365681 Identificatio

n and

selection of

suitable

farmers in

selected

Districts

Valid Land

Pass,

Aadhar/VoterID

/Contact No.,

Bank Pass Book

N/

A

N/A N/

A

14 Providing

information

relating to service

matter of Govt.

employee under

Horticulture

Department

Thlamuani

Hmar

(Superintende

nt)

- 8414048789 Submission

of

application

in plain

paper to

Director of

Horticulture

Proof of

identity of

applicant

N/

A

N/A N/

A

15 Providing

information

relating to

Finance Account,

Audit, Budget

etc.

P.C

Lalhmuchhua

ka

(Finance &

Account

Officer)

- 9862360980 Submission

of

application

in plain

paper to

Director of

Horticulture

Proof of

identity of

applicant

N/

A

N/A N/

A

16 Providing

information

relating to DBT,

PFMS , JICA,

MSFAC

B.lalzarzova

(Horticulture

Development

Officer)

blalzarz

ova000

@gmail.

com

9436148284 Submission

of

application

in plain

paper to

Director of

Horticulture

Proof of

identity of

applicant

N/

A

N/A N/

A

17 Sale of

Horticulture

Tools &

Implements

H.Zosangliana

(Horticulture

Development

Officer)

- 9436140937 Direct

purchase

and

application

to Director

in case of of

subsidized

articles /

inputs

Proof of

identity of

applicant

N/

A

N/A N/

A

Page 12: CITIZENS’ CHARTER - Mizoram › ... › citizen-charter-2018-2019.pdf · villages. Four (4) Departments i.e Agriculture, Horticulture, Animal husbandry and Soil &Water Conservation

Citizen’s Charter 2018 – 2019

Department of Horticulture , Govt. of Mizoram

SERVICE STANDARD

Sl

No.

Services / Transaction Success Indicator Service

Standard

Unit Data Source

1

Distribution of planting

materials and other

related inputs on fruit

crops

Time taken to complete the

process from identification

of farmer to delivery of

Inputs

8 Month Department

Record

2 Distribution of Materials

for Protected cultivation

Time taken to complete the

process from identification

of farmer to delivery of

Inputs

8 Month Department

Record

3 Registration of

Horticulture Nursery

Time taken to complete the

process from identification

of farmer to delivery of

Inputs

8 Month Department

Record

4

Distribution of planting

materials and other

related inputs on

Vegetable crops

Time taken to complete the

process from identification

of farmer to delivery of

Inputs

8 Month Department

Record

5

Distribution of planting

materials and other

related inputs on

Floriculture crops

Time taken to complete the

process from identification

of farmer to delivery of

Inputs

8 Month Department

Record

6

Distribution of materials

for creation of water

sources

Time taken to complete the

process from identification

of farmer to delivery of

Inputs

8 Month Department

Record

7

Distribution of Plant

Protection Materials,

Manure

Time taken to complete the

process from identification

of farmer to delivery of

Inputs

8 Month Department

Record

8

Distribution of planting

materials and other

related inputs on Spices

Time taken to complete the

process from identification

of farmer to delivery of

Inputs

8 Month Department

Record

9 Subsidised sale of

Horticultural Tools

Time taken to complete

procurement and sale 45 Day

Department

Record

10 Conduct of Training /

Capacity building

Time taken to complete

process from selection of

suitable farmers to training/

fair etc.

3 Month Department

Record

11 Providing information

under RTI Act

Time taken to complete

process and delivery of

information

As per rule under

RTI Act 2005

Department

Record

12

Providing information

relating to service matter

of Govt. employee under

Horticulture Department

Time taken to complete

process and delivery of

information

3 Day Department

Record

13

Providing information

relating to Finance,

Accounts, Budgets,

Audits etc.

Time taken to complete

process and delivery of

information

3 Day Department

Record

Page 13: CITIZENS’ CHARTER - Mizoram › ... › citizen-charter-2018-2019.pdf · villages. Four (4) Departments i.e Agriculture, Horticulture, Animal husbandry and Soil &Water Conservation

Citizen’s Charter 2018 – 2019

Department of Horticulture , Govt. of Mizoram

LIST OF STAKEHOLDERS / CLIENTS

Sl

No.

Stakeholders / Clients

1. All members of Horticulture farming community of Indian citizen living in

Mizoram

2. Government of Mizoram

3. Government of India

RESPONSIBILITY CENTRES AND SUBORDINATE ORGANISATIONS

Sl

No.

Responsibility

Centres and

Subordinate

Organization

Landline

Number Email

Mobile

Number Address

- - - - -

INDICATIVE EXPECTATIONS FROM SERVICE RECIPIENTS

Sl

No.

Indicative expectations from service recipients

1. Submission of Application in prescribed format or Plain paper whichever is relevant

2. Relevant supporting documents if any, to be submitted along with Application

3. Realize beneficiary selection to be done on ground of suitability / potentiality

4. Timeline stipulated if any, for compliance of formalities for service delivery to be

adhered to.

5. Confirmation of information /updated position in the matter with concerned official (s)

before lodging grievance.

Page 14: CITIZENS’ CHARTER - Mizoram › ... › citizen-charter-2018-2019.pdf · villages. Four (4) Departments i.e Agriculture, Horticulture, Animal husbandry and Soil &Water Conservation

Citizen’s Charter 2018 – 2019

Department of Horticulture , Govt. of Mizoram

NAME AND DESIGNATIONS AND OTHER PARTICULARS OF THE PUBLIC

INFORMATION OFFICERS

Sl

No

Name , Designation

& present Address Public Information Officers Phone No./ Mobile

1 Dr. Elizabeth Saipari

Director, Directorate of

Horticulture, Aizawl

Department Appellate

Authority

2314370 (O)

9436140610

2 F.Lalthlamuana, Dy.Director

Directorate of Horticulture, Aizawl

State Public Information

Officer (SPIO)

9436365681

2300163 (O)

3 B.Lalzarzova ,HDO

Directorate of Horticulture, Aizawl

State Asst. Public

Information Officer

(SAPIO)

2301229 (O)

9436148284

4 Vanlalnuntluanga Renthlei

DHO, Aizawl

State Asst. Public

Information Officer

(SAPIO)

2324298 (O)

9436148059

5 M.Vanlalzami

DHO, Serchhip

State Asst. Public

Information Officer

(SAPIO)

222558 (O) 9436142184

6 R.Lalremliana

DHO, Khawzawl

State Asst. Public

Information Officer

(SAPIO)

261102 (O)

9862372633

7 L.Lalhmingmawia Pachuau ,

DHO, Lunglei

State Asst. Public

Information Officer

(SAPIO)

2324298 (O)

9089223729

8

C.Lalremsiama

DHO, Kolasib

State Asst. Public

Information Officer

(SAPIO)

220272 (O)

8730920576

9 C.Lianluaia

DHO, Lawngtlai

State Asst. Public

Information Officer

(SAPIO)

233289 (O)

9862123455

10 Lalvansanga,

DHO, Siaha

State Asst. Public

Information Officer

(SAPIO)

226434 (O)

9862889375

11 T. Vanlaltlana

DHO, Tuidam

State Asst. Public

Information Officer

(SAPIO)

2912743 (WLL) (O)

9612704102

12 Vanlalvuana Rokhum

SDHO, Champhai

State Asst. Public

Information Officer

(SAPIO)

234708 (O&R)

8974317671

13 V.L Remruatpuia,

SDHO Hnahthial

State Asst. Public

Information Officer

(SAPIO)

9862420183

14 Lalrinsanga ,

SDHO, Rawpuichhip

State Asst. Public

Information Officer

(SAPIO)

9436144011

15 Lalrosanga Khiangte

SDHO, Mamit

State Asst. Public

Information Officer

(SAPIO)

Page 15: CITIZENS’ CHARTER - Mizoram › ... › citizen-charter-2018-2019.pdf · villages. Four (4) Departments i.e Agriculture, Horticulture, Animal husbandry and Soil &Water Conservation

Citizen’s Charter 2018 – 2019

Department of Horticulture , Govt. of Mizoram

GRIEVANCE REDRESS MECHANISM

Sl

No

Name of the Public Grievance

Redress Officer

Helpline

Number Email

Mobile

Number

1.

F.Lalthlamuana

Deputy Director of Horticulture,

Directorate of Horticulture,

Aizawl

2300163 [email protected] 9436365681

2

Vanlalnuntluanga Renthlei,

Divisional Horticulture Officer,

Aizawl Division , Aizawl

03892312996 [email protected] 9436148059

3

R.Lalremliana

Divisional Horticulture Officer,

Khawzawl Division, Champhai

District

03831261102 [email protected] 9862372633

4

T.Vanlaltlana ,

Divisional Horticulture Officer,

Tuidam Division , Mamit District

03892912743 [email protected]

om 9436147910

5

C.Lalremsiama

Divisional Horticulture Officer,

Kolasib Division , Kolasib

03827220272

horticulturekolasib@yahoo.

com

8730920576

6

M.Vanlalzami

Divisional Horticulture Officer,

Serchhip Division, Serchhip

03838222588 [email protected] 9436142184

7

L.Lalhmingmawia Pachuau

Divisional Horticulture Officer

Lunglei Division, Lunglei

03722322693 [email protected] 9436370038

8

Lalvansanga

Divisional Horticulture Officer

Siaha Division, Siaha

03835226434 [email protected] 9436365793

9

C.Lianluaia,

Divisional Horticulture Officer

Lawngtlai Division , Lawngtlai

03835233289 [email protected] 9862123455

Page 16: CITIZENS’ CHARTER - Mizoram › ... › citizen-charter-2018-2019.pdf · villages. Four (4) Departments i.e Agriculture, Horticulture, Animal husbandry and Soil &Water Conservation

Citizen’s Charter 2018 – 2019

Department of Horticulture , Govt. of Mizoram

LIST OF OFFICERS UNDER DIRECTORATE OF HORTICULTURE WITH

PHONE NUMBERS

Sl.

No. Name of Officer & staff Designation

Phone No.

1 Dr. Elizabeth Saipari Director 2314370 (O)

2312846(R)

9436140610

Fax-0389232925

2 H.Manthianga Jt. Director 2319805(O) 9436151229

3 R.Thasiama Jt. Director 2326378 (O) 9436140765

4 Zosiamliani Dy.Director

(Flr)

2310192 (O) 94361195506

5 C.Lalrinliana Dy.Director

(Sp)

2301364 (O)

8729986691 6 C.H Lalmuanpuia Dy.Director (F)

9436365793

7 F.Lalthlamuana Dy. Director (P) 2300163 (O)

9436365681

8 T.Liankunga Dy. Director (V) 2324744(O)

2327014 ® 9436151320

9 F.Zorinsangi Dy. Director (E&T) 7642918774

2328682 (O)

10 B.Lalzarzova HDO (P) 2301229 (O)/

9436148284

11 H.Zosangliana HDO (Store) 9436140927

12 Dr.Robert Lalrinsanga HDO (Veg) 2327335 (O)/

8731991109

13 Lalramthara HDO (Frt) 9436143427

14 Dr.H. Vanlaldiki HDO (PP) 9436382841

15 Lalrinawmi Renthlei HDO ( Sp)/ (Flr) 9436159788

Manthanga Tochhawng

16 Thlamuani Hmar Superintendent 9436152658

17 P.C Lalhmuchhuaka FAO 9436115429

18 Jenny Zoremtluangi HEO (P)/ (PP) 9862848195

19 Lalremruata HEO(F) 8119865660

20 Lalrinchhani HEO(Flr) 9862574305

21 Dr. Carmelita L.Pachuau HEO (Veg) 9089532521

22 Henry L varte HEO / Chite 9862287960

Page 17: CITIZENS’ CHARTER - Mizoram › ... › citizen-charter-2018-2019.pdf · villages. Four (4) Departments i.e Agriculture, Horticulture, Animal husbandry and Soil &Water Conservation

Citizen’s Charter 2018 – 2019

Department of Horticulture , Govt. of Mizoram

SERVICE ASSOCIATION UNDER HORTICULTURE DEPARTMENT :

MIZORAM HORTICULTURE SERVICE ASSOCIATION GENERAL

HEADQUARTERS , AIZAWL , MIZORAM:

List of Office Bearers for the year 2017 – 2019

President -

Vice President -

Gen. Secretary -

Asst. Secretary -

Fin. Secretary -

Treasurer -

Adviser - Dr.Elizabeth Saipari , Director

COMMITTEES:

1. Local Purchase Committee:

Chairman - H.Manthianga, Jt. Director.

Member - F.Lalthlamuana, Dy. Director

Member Secy - B.Lalzarzova , HDO

2. Departmental Purchase Inspection Committee

Chairman - H.Manthianga, Dy. Director

Member - B.Lalzarzova , HDO

Member - F.Lalthlamuana, Dy Director

Member Secy - Lalrinawmi Renthlei, HDO

(Departmental Purchase Inspection Committees are also formed in all 8 Divisional

Headquarters)

3. Technical Committee :

Chairman - Director of Horticulture

Member - All Dy.Director in Directorate of

Horticulture

Member Secy - Dy.Director (Planning)

Page 18: CITIZENS’ CHARTER - Mizoram › ... › citizen-charter-2018-2019.pdf · villages. Four (4) Departments i.e Agriculture, Horticulture, Animal husbandry and Soil &Water Conservation

Citizen’s Charter 2018 – 2019

Department of Horticulture , Govt. of Mizoram

OTHER ASSOCIATIONS AND COMMITTEES UNDER HORTICULTURE

DEPARTMENT

1. Mizoram Horticulture Diploma Holder Association General Headquarters, Aizawl ,

Mizoram :

List of Office Bearers for the year 2018

1. President - R.Zohmunsanga

2. Vice President - Lalrotawma

3. Gen. Secretary - Vanlalrema Ralte

4. Asst. Secretary - K.Vanlalhluta

5. Fin. Secretary - Lalrinsanga

6. Treasurer - Vanlalzawmi

2. Mizoram Horticulture Officers & Staff Welfare General Headquarters, Aizawl,

Mizoram

List of Office Bearers for the year 2018

1. Chairman - Dr.Elizabeth Saipari, Director

2. Vice Chairman - H.Manthianga, Jt. Director

3. Gen. Secretary - B.Lalzarzova, HDO

4. Asst. Secretary - Lalremruata, HEO

5. Fin. Secretary - Lalngaisangi , UDC

6. Treasurer - Vanlalzawmi , HD

3. Directorate of Horticulture Officers & Staff Welfare Association, Aizawl, Mizoram

List of Office Bearers for the year 2016- 2018

1. Chairman - Dr. Elizabeth Saipari, Director

2. Vice Chairman - H.Manthianga, Dy.Director

3. Secretary - B.Lalzarzova, HDO

4. Asst. Secretary - Lalremruata, HEO

5. Fin. Secretary - Lalchhanhima , M.R

6. Treasurer - Lalnunhlimi , LDC.