4 3 8 2 4 A M A Z O N S T • H E M E T , C A 9 2 5 4 4 • R O Z O 5 @ Y A H O O . C O M • P H O N E ( 9 5 1 ) 5 3 7 - 4 0 9 0

C I N D Y A N N R O Z OOBJECTIVE

My desire is to secure a professional teaching position that will allow me to utilize my technical, computer software/hardware skills & knowledge, Microsoft Office & helpdesk training & experience, public communication and relational abilities, research and organizational skills, clerical & office procedure knowledge & skills, while continuing to grow in knowledge and resources as new challenges arise. Also, to be a part of a team helping individuals succeed and achieve their goals and dreams.

QUALIFICATIONS

Instructor for @ONE Academy (multiple subjects - including Blackboard faculty training)

Instructor for online classes (developed course shell, proficient with Blackboard) Provide training and support for RDS (remote desktop systems) and utilize in online

classes Current experience with Helpdesk duties assisting students and faculty with issues

including Blackboard Experience with software programs including Microsoft Office Suite, Blackboard,

Track-it, Datatel, Ovation, Front Page, Dream weaver, Photoshop, and more Quickly develop departmental knowledge and relate very well to people at all levels Ability to train individuals to use and manage software/hardware Disciplined and well organized in work habits Excellent interpersonal, organizational and research skills Special Projects for P.E. Dept., included independently designing a web site for the

department, researching, designing, then implementing workout programs for individual students. Recording of grades and misc.

Special Projects for Instructional Technology Support (ITS), Computer Information Systems (CIS), and Business (BUS) Departments, included – Building websites, designing of images/backgrounds for the sites.

Conducted research/implementation for the design of web sites for the ITS, CIS and BUS Dept.

Researching, ordering, and installing the Track-it program, then training individuals to use and manage the software

Researching and facilitating the Black Board program and instructing faculty members and students how to use the program

Certified by Get Satisfaction as a Community leader. Creating/designing/implementing Get Satisfaction Community for MSJC students/faculty/staff and training employees/staff in how to support students/others.

Research and implement school policies and procedures in all of these areas

EDUCATION

Azusa Pacific Online University Azusa, CAM.A. in Business Management

07/2015

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CINDY A. ROZOMt. San Jacinto Community College San Jacinto, CADegree of Associate in Arts -- Humanities 07/10Degree of Associate in Arts – Physical Education 06/08Degree of Associate in Science – Business Administration 12/06Degree of Associate in Science – Business/Office Administration

12/05Degree of Associate in Science – Computer Information Systems 6/01Certificate of Achievement – Microsoft Applications Specialist - Word 06/08Certificate of Achievement – Microsoft Applications Specialist – PowerPoint 06/08Employment Concentration Cert. Business – Management Communications

12/06Certificate of Achievement – Office Administration/Computer Applications 7/06

Certificate of Achievement – Business / Clerical 12/05Certificate of Achievement – Computer Information Systems/General Track 6/01 Current GPA 3.924 ~~ Completed 184 units

Regional Occupational Program Hemet, CACertificate of Training – Banking and Financial Occupations 1/96

Get Satisfaction Program OnlineCertificate of Completion – Community Management Certification 6/14

WORK EXPERIENCE

11/2003 – 12/2014 Mt. San Jacinto College San Jacinto, CA

Helpdesk Technician / Clerical Support, ITS Dept. Provide support, trouble shooting, and training to students and staff using

Blackboard, Eagle Advisor and online community. Enter and assign work orders for technicians/self in the Track-it system. Research and teach staff faculty new software & teaching resources. Serve on committees to improve student and faculty experience. Record and submit timesheets for ITS Dept. employees. Answer phones, e-mail correspondence, order supplies, filing, and misc. duties.

8/2008 – 12/2011 Mt. San Jacinto College

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CINDY A. ROZO

San Jacinto, CA

Associate Faculty, Business Dept. CAPP 120 – Microsoft Office OTEC 144 – Keyboarding & Document Formatting

2/2009 – 12/2011 CFLC – California Family Life Center Hemet & Lake Elsinore, CA

Instructor for Office class Develop & teach Office Suite

8/2001 – 11/2003 Mt. San Jacinto College San Jacinto, CA

Temporary Clerical Assistant, ITS Dept. Recording and submitting timesheets for ITS Dept., filing, answering phones,

ordering supplies and misc. duties. Research and implement new software.

8/2000 – 6/2001 Mt. San Jacinto College San Jacinto, CA

Occupational Internship Developed web sites for BUS, ITS and CIS Depts. Coordinated with Dept. Chairs

and solicited faculty members for needs and expectations for our web sites. Researched additional web design software for use in web page development. Researched legal criteria for our web sites and implemented all necessary factors. Identify and configure user-friendly front-end software.

VOLUNTEER EXPERIENCE - COMMUNITY INVOLVEMENT / PERSONAL INTEREST___________

I have created a ministry called Blessed 2~B a Blessing. The ministry involves collecting money to purchase food, household items, and bibles to give to less fortunate families at Thanksgiving. I founded the ministry in 2003. My family and I believe that we can make a difference, even if for only one.

Virtual College Support Team – helped develop & orchestrate a committee to address online issues.

MSJC Classified Staff Development committee

Served on multiple hiring committees for the MSJC

Church Volunteer - Hospitality Chairman, Directory Director, Prayer Breakfast Coordinator, Youth Leader, Children’s Ministry.

Served on Mission trips to an orphanage in Baja, Mexico meeting the needs of the children as well as helping improve and enlarge their orphanage.

Created my own ministry “Blessed 2~B a Blessing” in which I have met the needs of families in our community for the past 11 years at Thanksgiving time and have recently added a homeless backpack segment for year-round ministry.

School Volunteer – Tutoring, PTA, Grading, Crafts, Special Functions, Room Mom Boy Scouts of America – Awards Chairman, misc. duties.

Valley Wide Sports – Team mom, misc. duties.

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CINDY A. ROZOAWARDS RECEIVED

I believe that achieving excellence is an important goal and I enjoy helping others achieve it as well as setting an exemplary example by how I live my life.

Member of Phi Theta Kappa Honor Society 1999 Women’s Opportunity Award Program recipient 1999 Leon S. Heseman Scholarship

1998 Nolur Scholarship

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