chrw q3-2016-investor presentation-final

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Investor Presentation | Through Q3 2016

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Investor Presentation | Through Q3 2016

Safe Harbor StatementThis presentation includes forward-looking statements which are subject to risk and

uncertainties that could cause actual results to differ materially, including changes in

market demand and pressures on the pricing for our services, freight levels and

increasing costs and availability of trucking and other transportation alternatives, our

ability to integrate the operations of acquired businesses and those risks and

uncertainties detailed in our most recently filed Annual Report on Form 10-K and

Quarterly Report on Form 10-Q.

We have included herein certain non-GAAP financial information, including certain fiscal

2012 information adjusted to reflect an acquisition and a divestiture that occurred

during 2012. Reconciliations of such non-GAAP information to actual results are

available in our press release dated February 5, 2013 furnished as an exhibit to our

Form 8-K filing of the same date.

Who we are

Our people, processes, and

technology set us apart

110 years of innovation and

still shaping the future

Global services company

North America

3COUNTRIES

10,755EMPLOYEES

South America

Europe Asia

16COUNTRIES

1,133EMPLOYEES

10COUNTRIES

1,649EMPLOYEES

7COUNTRIES

173EMPLOYEES

Oceania(1)

2COUNTRIES

313EMPLOYEES

(1) Reflects the addition of APC Logistics acquired on September 30, 2016.

What we do for our customersWe create transportation and supply chain advantages

DRIVE

IMPROVE

MITIGATE

MANAGE

Top 25

12%

WE DELIVER AN AVERAGE OF

PER TOP 500 CUSTOMER

Diversified Customer Portfolio

Top 100

22%

Top 500

42%

83%

9%

8%

Motor Carrier Relationships Percentage of 2015 TL Shipments by Carrier Size

Small Carriers(<100 Trucks)

Medium Carriers(100-400 Trucks)

Large Carriers(>400 Trucks)

EXTENSIVE INTERMODAL COVERAGE

WITH DIRECT ACCESS TO

NORTH AMERICAN RAILROADS

NVOCC WITHIN THE

GLOBAL OCEAN CARRIER PORTFOLIO

CORE AIR CARRIERS MOVE

OF OUR VOLUME

ROBINSON FRESH

MORE THAN GROWERS

CASES OF FRESH

PRODUCE SOLD ANNUALLY

LARGEST CONTRACTED POOL OF MOTOR CAPACITY IN

NORTH AMERICA WITH ACCESS TO MORE THAN

PIECES OF EQUIPMENT

How we do itPeople, process, and technology

PEOPLE PROCESS TECHNOLOGY

Our people matter

EMPLOYEES(1)

Accou

nt

Man

ag

em

en

t

29%

Op

erati

on

s

20%

Procu

rem

en

t

17%

Sh

ared

Servic

es

11%Lead

ersh

ip

8%Hire really smart people

Create solutions, solve problems

Sale

s

15%

(1) Does not include employees of APC Logistics acquired on September 30, 2016.

Our process improves outcomesOur Collaborative Outsourcing

solution provided

,

reduction in damages and

decrease in transit time

We deliver solutions like no one else

We optimize to solutions, not assets

Our technology connects the world

WEB AND MOBILE INTERACTIONS

MONTHLYWITH CUSTOMERS

& CARRIERS

ORGANIZATIONS CONNECTED TO

OUR SYSTEM

OVER OF PRIMARY

MEANS OF CUSTOMER INTERACTION IS AUTOMATED

Global TMS

An ecosystem connects employees, customers, and suppliers for trade

Visibility to every shipment in real time

Why C.H. Robinson?

Our people make a difference

We focus on solutions, not assets

Navisphere® connects the world

Best in class financial returns

YTD 2016 Highlights($ IN MILLIONS, EXCEPT PER SHARE AMOUNTS)

% NET INCOME RETURNED TO

SHAREHOLDERS

86%

% GROWTH

YTD SEPTEMBER 30, 2015

YTD SEPTEMBER 30, 2016

DILUTED EPS

TRUCKLOAD VOLUME

LTL VOLUME

OCEAN VOLUME

AIR VOLUME

$229 million in Australia and New Zealand

Opened across the globe

as its global logistics management provider

Significant in nearly all services

$0

$200

$400

$600

$800

$1,000

05 06 07 08 09 10 11 12 13 14 15

NET REVENUE9.9% 10-YEAR CAGR(IN MILLIONS)

INCOME FROM OPERATIONS10.2% 10-YEAR CAGR(IN MILLIONS)

DILUTED EPS FROM CONTINUING OPERATIONS11.8% 10-YEAR CAGR

$0

$500

$1,000

$1,500

$2,000

$2,500

05 06 07 08 09 10 11 12 13 14 15

$0.00

$1.00

$2.00

$3.00

$4.00

05 06 07 08 09 10 11 12 13 14 15

CAPITAL RETURNED TO SHAREHOLDERS 17.9% 10-YEAR CAGR(IN MILLIONS)

$0

$1,000

$2,000

$3,000

$4,000

$5,000

98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15

(1) Adjusted results excluding Non-Recurring Transaction Impacts related to the acquisition of Phoenix International Freight Services LTD. and Apreo Logistics S.A. and the divestiture of T-Chek Systems Inc.

(2) Includes a $500 million accelerated share repurchase

$1,698 $1,716

YTD 2015 YTD 2016 YTD 2015 YTD 2016

$644 $644

YTD 2015 YTD 2016

$2.63 $2.73

YTD 2015 YTD 2016

$337 $336