Christine Sanders 1175 Sanbyrn Drive Cordova, TN 38018 (901) 502-1843 Email: CS832361@gmail.com

Education: Delta State University BS Social Work: 1985-1989 Cleveland High School Cleveland Miss: Graduated 1983

Experience: Health Care Services Environmental Housekeeping and Dietary

October 2016 to Present: District Manager in Training for 16 Nursing home facilities.

Knowledge Education Corporation February 2010 - August September 2016:

District Manager for 10 to 16 Multi-Unit Locations:

• Plan and lead the day to day operations for 10 to 16 locations and over 350 employees’ with in the assigned areas.

• Responsible for planning, creating and developing financial budgets of all locations. • Created and developed P&L analysis worksheet to help ensure managers meet and manage their costs

to help with meeting their budgets. • Top-performing executive skilled in turn arounds and driving results in 10 under-performing

locations within 6 months. • Utilized my outstanding communication, customer service and social skills to help with promoting

outstanding employee engagement survey scores, customer’s retention and decreased employee turn-over by 70 percent within the first 2 years in my role, as DM.

• Developer of a new customers and employee’s recognition programs for employee’s. • Appointed and excelled as the regional training coordinator for my region. • Open to learning and expanding my capabilities to exceed my employer’s objectives. • Highly effective leader and motivator in building top-performing teams, strategic relationships and

alliances, with a passion for excellence. • Recognized performance in delivering excellent customer service, developing and implementing

business best practices, and profitable relationships within the company expectations. • Known for identifying and capitalizing on market opportunities to drive revenue, profit growth,

combined with proven results. • Exceeded revenue and Ebidta growth 3 years in a row by over 100% in 7 of my facilities.

• Successfully trained 15 Assistant Directors and 16 Health & Safety managers to move up in the company within a reasonable time frame.

• Successfully trained, coached, molded and promoted 3 managers into a District Manager’s roles under my leadership.

• Meet and exceed financial budgets and excellent at analyzing P&L’s which contributed to bringing money to the district and region bottom line. .

• Effectively planning of company objectives and maximized performance through scheduling, controlling cost and supply orders.

• Provided health and safety training for the district and our corporate office for over 6 years • Proven results and familiar with all State and Federal rules and regulations. • Great with retention, sales and producing growth.

• Responsible for ensuring USDA food program federal and state guidelines such as; nutritional meals/size and portions, kitchen safety guidelines, month end documentation/submittal, staff trainings, food environmental/health department inspections, documentation and renewal of food permits.

• Great with trouble shooting, multi-tasking and managing time effectively.

• Open to change to resolve issues and capitalize on opportunities.

• Pride myself in implementing the company’s mission and values.

• Identified and developed new business opportunities within our operational areas.

Scrupple’s Boutique for Women

March 2005 - February 2010

Experience: Store Manager for 2 locations • Appropriately scheduling staff based on business trends to ensure adequate staffing at all

times. • Putting the customer at the heart of everything the retail store team does. • Maintained proper inventory control. • Meeting profit targets and keeping cost under control. • Achieving phenomenal sales through the highest standards of customer care. • Utilized my leadership skills to motivate my team of staff enough to maximize profits.

• Hired, fired, trained, molded and coached staff to achieve profitable sales.

• Order more stock once existing levels reached a certain point.• Developed and implemented financial budgets. • Help owners with the opening of 2 new stores and managed 2 of the 3 locations. . • Exceeded revenue by over 200% in 2005 through 2009.

• Provided great expert advice to customers and advising them on product choice.

• Delivered first class customer service and operational excellence.

Hecht’s Retail Tall Shops Clothing Department Stores

October 1991-January 2003 Experience (Multi-Unit Store Manager)

For over 12 years I managed 2 large volume stores, with extremely high sales volumes. • Responsible for leading store managers in merchandising, inventory control,

ordering, cash control, and maintenance. • Responsible for overseeing and ensuring stores annual budgets were being meet • Respond effectively and professionally to resolve conflicts. • Input data to prepare dally sales reports and regularly use weekly and monthly data

to develop sales and promotional strategies. • Hired, trained, and coordinated a staff of 21 employees’ and 6 store managers. • Work with record company professionals to develop local marketing opportunities in

the community and advertising strategies, supplementing local campaigns. • Inspired, trained, and coached employees on effective sales techniques and

implement special promotions and events. • Ability to drive sales and profitability.• Great with planning, writing and monitoring performance plans.• Willing to accept criticism, looking for ways to constantly change and adapt to the

environment. • Ability to handle stressful situation and customer focused.• Trained store managers on how to sale merchandise through visual merchandising

display and organizational displays.• Demonstrated strong interpersonal and leadership skills including a willingness to

consistently provide customer service under pressure. Responsible for working directly with the HR and Loss prevention team.

Responsible for working with managers on attendance and disciplinary actions with employee’s. Managed and evaluated managers store performances during weekly visits Responsible for creating annual financial budgets, reviewing P&L’s with store managers and helping them to become familiar with their bottom line performance (profit and Loss).

Hudspeth Developmental Center, Jackson, MS

Experience: Program Director: August 1989-September 1991 • Oversees internal and external audit processes. • Communicate changes in policy and procedures. • Implements agency and state quality assurances. • Implements and analyzes person serve/staff incident tracking. • Establishes good relationship with outside agencies, community involvement and civic

organizations. • Operates as a liaison between new business opportunities and state development teams. • Negotiates and develops contracts with outside agencies. • Develops financial and quality goals for assigned area, which contributes to the overall state-level

goals. • Troubleshoots problem areas they develop in a timely manner. • Implements fiscal processes and controls programs to ensure appropriate allocation of financial

resources. • Ensures human resources policies and practices are followed. Oversees Affirmative Action

compliance and initiate corrective actions as indicated. • Oversees all efforts toward achievement of regional, state, and company objectives. • Monitors compliance within Agency program closely. • Led ResCare team and achieved! 3 years’ accreditation. • Currently supporting 160 individuals on the waiver program through MS. • Supervised both directly and indirectly 120 professional staff.

Achievements: Three Star Accreditation for Coordination and Implementation of Program Curriculum Recognition in the Commercial Appeal for Outstanding Achievement Won the Diamond award 4 years in a row for driving results and exceeding revenue plan. Maintained 100 percent compliance with state and federal laws 3 years in a row. Recognized for staff retention 3 years in a row. Recognized for exceeding annual revenue by bringing in a million dollar in profit 3 years in a row. Received Store manager of the year in sales 5 years in a row.