chra nas social media revolution may 2010

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The Next Steps in the Social Media Revolution Amanda Shewmake Vice President, NAS Recruitment Communications Recruitment Consultant, Web 2.0 Media Strategist

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Page 1: CHRA  NAS Social Media Revolution May 2010

The Next Stepsin the

Social Media Revolution

Amanda ShewmakeVice President, NAS Recruitment Communications

Recruitment Consultant, Web 2.0 Media Strategist

Page 2: CHRA  NAS Social Media Revolution May 2010
Page 3: CHRA  NAS Social Media Revolution May 2010

Lady Gaga…the new face of social media,she’s revolutionary…..she’s revolutionary…..

Page 4: CHRA  NAS Social Media Revolution May 2010

Revolution:

“A drastic and far-reaching change in ways of thinking and behaving.”

-Websters

“A sudden, complete or marked change in something.”

-Dictionary.com

Are you ready?

Page 5: CHRA  NAS Social Media Revolution May 2010

The Social Media Landscape

• In late 2009, social network usage exceeded Web-based e-mail usage

for the first time

• Today more than four out of five online Americans are active in either

creating, participating in or reading some form of social content at least

once a month

•Facebook: +350 million strong

•LinkedIn: + 67 million strong

•Twitter: +25 million strong

Page 6: CHRA  NAS Social Media Revolution May 2010

Social Media Spending Increases

63% of "best-in-class“ 63% of "best-in-class“

companies have increased

their social media budgets

despite the recession.

- From The Aberdeen Group’s “The ROI on Social Media

Marketing: Why it Pays to Drive Word of Mouth”

Page 7: CHRA  NAS Social Media Revolution May 2010

� Media Planning and Buying

Page 8: CHRA  NAS Social Media Revolution May 2010

Is social media a fad? Is social media a fad?

Page 9: CHRA  NAS Social Media Revolution May 2010

� Analyze & Understand

� Plan

The Next Steps…

� Engage

� Monitor and Update

Page 10: CHRA  NAS Social Media Revolution May 2010

Analyze & Understand

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OBSTACLES

Time Requirements

• Very time-intensive

• Lack of internal resource time

Budget ConstraintsBudget Constraints

• Limited budgets

• “The Economy” = conservative spending

Unproven Tactics

• Requires expertise

• The necessary waste of experimentation

Page 12: CHRA  NAS Social Media Revolution May 2010

BENEFITS

Source Passive Candidates

• Targeted Demographic

• Unique vehicles

Cultivate Candidate Relationships

• Build an engaged candidate pipeline

• Be a resource

Monitor and Build Your Brand

• Learn what’s being said about you

• “Guide” the conversation and create viral marketing

Page 13: CHRA  NAS Social Media Revolution May 2010

Social Networking is the application of social media.

Social Media

Tools that enable a user to

Social Networking

Engaging and conversing social media. Tools that enable a user to

share content and create

conversation.

Engaging and conversing

with individuals by way of

social media.

Page 14: CHRA  NAS Social Media Revolution May 2010
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Plan

� Analyze & Understand

�Plan

� Engage

� Monitor and Update

Plan

Page 16: CHRA  NAS Social Media Revolution May 2010

I. Set Goals

II. Solidify Your Personal Brand

III. Develop a Social Media Policy

PLANNING

IV. Think Mobile

V. Build Your Employment Brand

Page 17: CHRA  NAS Social Media Revolution May 2010

� What will it do for me?

� What will I do for it?

Set Goals

Think About:Think About:

Who am I trying to target?

And why?

What are they doing there?

What do I need to tell them?

How often do I need to reach out?

Page 18: CHRA  NAS Social Media Revolution May 2010

I. Set Goals

II. Solidify Your Personal Brand

III. Develop a Social Media Policy

PLANNING

IV. Think Mobile

V. Build Your Employment Brand

Page 19: CHRA  NAS Social Media Revolution May 2010

www.socialmediagovernance.com

Social Media Policy

Page 20: CHRA  NAS Social Media Revolution May 2010

Think Mobile

Over 200 Million Users Over 200 Million Users

Page 21: CHRA  NAS Social Media Revolution May 2010

I. Set Goals

II. Solidify Your Personal Brand

III. Develop a Social Media Policy

PLANNING

IV. Think Mobile

V. Build Your Employment Brand

Page 22: CHRA  NAS Social Media Revolution May 2010

Engage

� Analyze & Understand

�Plan

� Engage

� Monitor and Update

Engage

Page 23: CHRA  NAS Social Media Revolution May 2010
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228% 1382% 82%

Traffic Growth: 2008 through 2009

Page 26: CHRA  NAS Social Media Revolution May 2010
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Jobs Tabs

by

Location

Page 31: CHRA  NAS Social Media Revolution May 2010
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Facebook

� Target by: Geographic location, position, company, demographic,

school, etc.

� Employment Branding

� Presence on FB without the time commitment of a Fan Page

� Metrics Reporting

� Any budget

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� Network Membership

& Reach

� Over 67 million professionals*

– ~3 million members join

per month

– Roughly 1 new sign-up

per second

Asia8%

Europe24%

Latin America4%

per second

� 200 countries

� English, Spanish, French

and German

� 150 industries

� Members from all five hundred

of the Fortune 500

Africa2%

North America59%

Other0%

Oceania2%

Middle East1%

Page 38: CHRA  NAS Social Media Revolution May 2010

Top 10 Industries on LinkedIn (by % of members)

1. Information Technology & Services

2. Computer Software

3. Financial Services

4. Telecommunications

5. Marketing & Advertising

Banking 6. Banking

7. Accounting

8. Real Estate

9. Education Management

10. Hospital & Health Care

As of Oct, 2009

Page 39: CHRA  NAS Social Media Revolution May 2010

Changing how people succeed in business

’Oracle’s CFO Lands Post

through LinkedIn Profile

“Oracle’s executive recruiter

initially found me on

LinkedIn. I was surprised

that something as simple as

a profile on Linkedin could

lead to such a great

opportunity.”

- Jeff Epstein, CFO, Oracle

Page 40: CHRA  NAS Social Media Revolution May 2010
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Monitor & Update

� Analyze & Understand

�Plan

� Engage

� Monitor and Update

Monitor & Update

Page 44: CHRA  NAS Social Media Revolution May 2010

Normal 24-Month Social Marketing Timeline

Months 1-3: Brand Presence

• Create profiles

• Implement brand image

• Announce presence

Months 3-12: Brand/Job Seeker Engagement

• Increase follower base• Increase follower base

• Monitor brand, industry, niche

• Communicate with candidates

Months 6-24: ROI Focus

• Assess goals / achievements

• Address areas for improvement

• Identify additional metrics

Page 45: CHRA  NAS Social Media Revolution May 2010

� Analyze & Understand

� Plan

The Social Revolution Next Steps…

� Engage

� Monitor and Update

Page 46: CHRA  NAS Social Media Revolution May 2010

“It’s about:offering something of value,

creating movements that build over time,engaging with passionate fans

and and giving them the tools to influence others.

…and before you know it, you’re part of the Revolution”.

Page 47: CHRA  NAS Social Media Revolution May 2010

Join The Revolution!

Email: [email protected]

Nasrecruitment.com/blog

Twitter.com/AmandaShewmakeTwitter.com/nasrecruitmentTwitter.com/nasrecruitment

Linkedin.com/in/amandashewmakeLinkedin.com (NAS Recruitment)

Facebook.com/nasrecruitment

Thank you!