china hr experts gather for second annual conference · under the theme of “managing talent in a...

BoardAsiaA NEWSlEttEr for mEmbErS of thE coNfErENcE boArd iN ASiASPriNG 2008

Inside2 conferences and Events

4 council News

8 briefings

9 Webcasts

10 recent research

12 recent and Upcoming Events

C onsideredtheregion'sforemostprofessionaldevelopmentexperienceforseniorHRprofessionals,HRWeekoffersauniqueopportunityfordelegatestohearthelatestexpertthinking,gainactionableinsightsfromseasonedexecutives,andnetworkwith

like-mindedpeers.For2008,theeventthemeis“LinkingPeople,StrategyandPerformance,”highlightingkeyobjectivesofHRleadersascontributorstohigh-levelcorporatestrategy.HeldinHongKongoverApril22to24,theseriesbeginswithahighlyinteractiveTalentManagementForum,continueswiththeHumanResourcesConference,andconcludeswithaLeadershipTalentStrategiesWorkshop.

Tuesday April 22: Talent Management ForumAkeyconcernforcompaniesacrossgeographiesandmarkets,TalentManagementisnowidentified as a critical business success factor. Under the theme of “Managing Talent in a GrowthEnvironment,”thissmall-groupforumwillpromotediscussion,strategyevaluation,andbenchmarking. Topics will include managing global teams, succession planning, Asia-specific talentmanagement,andbestpractices.ModeratedbyMauraFallon,ProgramDirectorandCouncilDirector,TheConferenceBoard.

Wednesday April 23 and Thursday April 24:Asia-Pacific HR ConferenceLeaderswhoinspireemployeestoworktogethercandeliverhigher-qualityresultswhileoptimizing productivity. In a world where technology, speed, and flexibility are vital, teamwork unites individual efforts and is a key to creativity, innovation, and success. Under the theme of“BuildingTeamsThatDeliverResults,”ProgramDirectorLynetteSaldanhawillleadtheconferencewithtopicsincludingemployeesasbusinesspartners,developingacoachingculture,teammomentum,andinternalcommunicationsandbranding.

Thursday April 24: Half-Day WorkshopModeratedbyMauraFallon,thisworkshopwillfocusonbestpracticesandbestpractitionersunderthethemeof“LeadershipTalentStrategies.”Thein-depthdiscussionwillincluderecruitmentprograms,assessingcapabilities,motivationandretention,leadershipdevelopment,andsuccession.

Asia-Pacific HR Week Links People, Strategy and Performance

TrustedInsights for Business Worldwide

2 thE coNfErENcE boArd boardasIa SPriNG 2008

the conference board CONFERENCES AND EVENTS

China HR Experts Gather for Second Annual ConferenceWorkforce concerns are acute in Asia-Pacific today, especially in China. Companies face serious issuesinhiringtherightpeople,andthelimitedavailabilityoftalentischokingbusinessgrowth.How can business leaders gain an edge in the war for talent? To find the answers, like-minded HRleadersgatheredatthesecondAnnualChinaHRConference,heldNovember20–21,2007,atthePortmanRitz-CarltoninShanghai.FollowingakeynotespeechdeliveredbyJungleWong,partner,humancapitaladvisoryservices,DeloitteToucheTohmatsuCPALtd.,therewerefourdiscussionsessions:

Panel Discussion: Has China Lost Its Values?Facilitator DavidLearmond,programdirector,TheConferenceBoardPanelists William Tan Tin Kwang, chief representative, Beijing office, Keppel Corporation NgQuekPeng,chiefrepresentative,China,TemasekHoldings JeffreyG.Stryker,managingpartner,HuntPartners–HongKong&China JungleWong,partner,humancapitaladvisoryservices, DeloitteToucheTohmatsuCPALtd.

Facilitated Table Discussion: Key Characteristics of Future Chinese LeadersFacilitator DavidLearmond,programdirector,TheConferenceBoard

Panel Discussion: Are Chinese Leaders Different?Facilitator DavidLearmond,programdirector,TheConferenceBoardPanelists ErikDuerring,director,ConsultingServices(Asia),DDI LaugeSorensen,directorofHRlearning,IBMCorporation SherryLiHongxia,seniordirector,humanresources,China/HongKong, WyethPharmaceuticalCo.,Ltd.

Panel Discussion: EngagementFacilitator DavidLearmond,programdirector,TheConferenceBoardPanelists Winfield Tang, vice president, human resources, B&Q China TeresaLinShukYing,vicechairman&CEO,DBSBank(China)Ltd. Philip McWhirter, director, HR, Asia-Pacific, Schindler Management Asia-Pacific Ltd.

Theseconddayoftheconferencefocusedontheworkshopsession“DevelopingHRProfessionalsinChina,”facilitatedbyDavidLearmondwithReterSun,HRdirector,RockwellAutomationInc.;PeterBluckert,managingdirector,PBCoachingLtd.;andDavidEverhart,managingdirector,Asia,leadershipdevelopmentsolutions,Korn/FerryInternational.TheconferenceconcludedwithaQ&Asessionthatalloweddelegatestoaskquestionsrelatingtotheir organization and address specific points raised earlier during the conference.

Reter Sun hr director, rockwell Automation inc.

speakers at the China HR Workshop: Developing HR Professionals in China

Peter Bluckert managing director, Pb coaching ltd.

David Everhart managing director, Asia, leadership development Solutions,Korn / ferry international.

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the conference board CONFERENCES AND EVENTS

Panel: Has China Lost Its Values?left to right: Panelists Jeffrey G. Stryker managing Partner, hunt Partners – hong Kong and china; Ng Quek Peng chief representative, china, temasek holdings; William Tan Tin Kwang chief representative, beijing office, Keppel corporation;Jungle Wong Partner, human capital Advisory Services, deloitte touche tohmatsu cPA ltd; with facilitator David Learmond Program director, the conference board.

Panel: are Chinese Leaders Different?left to right: Panelists Sherry Li Hongxia Senior director, human resources, china/ hong Kong, Wyeth Pharmaceutical co., ltd.; Lauge Sorensen director of hr learning, ibm corporation;Erik Duerring director, consulting Services (Asia), ddi; with facilitator David Learmond.

Panel: Engagementleft to right: Panelists Teresa Lin Shuk Ying Vice chairman & cEo, dbS bank (china) ltd.; Winfield Tang Vice President, human resources, b&Q china; Philip McWhirter director, hr,Asia-Pacific, Schindler management Asia-Pacific ltd.; with facilitator David Learmond.


the conference board COUNCIL NEWS

Asia-Pacific Chief Legal Officer Council to LaunchThe benefits of Conference Board Council membership will shortly be available to general counsels and chief legal officers in the Asia-Pacific region. The new group will be entitled the Asia-Pacific Chief Legal Officers Council and is slated for a kickoff meeting on April 23-24inHongKong.ThemissionofthisnewCouncilistoprovideasettinginwhichforemostcorporateGeneralCounselsfromleadingcorporationsareabletodiscussissuesofprofessionalinterest.Programsincludeinternalpanelsanddistinguishedspeakersfromthepublicandprivatesectors.TheCouncilwillprovideanetworkforexecutiveswithleadresponsibilityforcorporatelawtoidentifyemergingissuesandbestpracticesgloballyand regionally. Discussion topics will include areas such as Asia-Pacific regulations, IP infringement,patentlaw,bestpracticesininternalinvestigations,anti-piracy,anti-bribery,privacy,thirdpartyrelationships,Chinalaborlaw,outsidecounselmanagement,andhealthandsafety.

TheprogramdirectorforthenewCouncilwillbeDavidLeng.PreviouslyalegalconsultanttoorganizationsincludingMethanexCorporation,InternationalProjectMediationandAssociates,andChinaHealthcareHoldingsLtd,LenghasalsoheldpositionsasseniorcounseltotheAsianDevelopmentBank,generalcounselforDigitalEquipmentCorporation,andchieflegalcounselforKraftFoods.

to find out more about this council, please contact Lilian chan, council administrator, at + 852 2804 1025 or [email protected]



Asia-Pacific Human Resources CouncilTheNovember2007meetingwashostedbyHenkelinShanghai.Itstwinthemeswere“ChinaInsights,”particularlyChinalaborlawandpractices,and“TalentandProfessionalDevelopment.” Andreas Lauffs, principal, Baker & McKenzie, facilitated the first session on China labor law. Program Director Andrew Bell then presented the findings of The Conference BoardCEO Challenge 2007 report. “Recruiting Graduates in Asia-Pacific” was next on the agenda,moderatedbyPatrickBurns,director,humanresources–Asia,Rolls-Royce,whoprovidedfeedbackonthesurveyRollsRoyceinitiatedamongitsmembers.Hewentontosharetheinitiativesthecompanyistakingtoidentifykeyuniversitiesandtobuildrelationshipswithinstitutions,faculty,andstudents.ThenextsessionwasledbyTommyVines,vicepresident,human resources Asia-Pacific, IBM, who shared the Asia-Pacific talent initiatives IBM has taken.Themeetingwrappedupwithanupdateofthecouncilcharterandareviewsession.

Next MeetingMay21–23,2008,Manila

Asia-Pacific Talent, Leadership Development and Organization Effectiveness CouncilShell hosted the November 2007 meeting at its office under the theme “Diversity in Developing Markets.”ProgramDirectorDavidLearmondandShantonMowe,Lead,ShellLearningAsia-Pacific, Shell Eastern Petroleum; kicked off the meeting with a welcome and introduction speech. Shahrukh Marfatia, regional vice president, human resources, Asia-Pacific/Middle East, Shell, then presented the first topic, “People Management in Shell: Challenges and Opportunities.”Followingamemberroundtableandbreak,Moweintroduced“DiversityinDevelopingCountries,”usingexamplesandinsightsfromShell’sdiversityjourneytolookatwhat diversity means in developing countries in Asia-Pacific. Rhodora Palomar-Fresnedi, vice president, corporate communications & CSR, Unilever Asia, then shared her experience at Unilever with the opportunities and challenges involved in incorporating diversity initiatives into anoveralltalentmanagementstrategy.Amemberroundtablediscussiontoshareexperiencesandinsightsondiversityfollowed.Onthesecondday,thegroupfocusedonevaluatingthetop-lineconclusionsofrecentresearchbyTheConferenceBoardonemployeeengagement.

Next MeetingMay14–15,2008,HongKong

to find out more about these councils, please contact caroline Sy, council coordinator, at+852 2804 1020 or [email protected].

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Asia-Pacific Supply Chain CouncilThecouncilmetinNovember2007underthetheme“SupplyChainTalentManagementinAsia-Pacific” at the office of BP (China) in Shanghai. The event commenced with a group evening program with the members of the Asia-Pacific Shared Services Council with cocktails, dinner,andapresentationfromspeakerSimonShaw,operationsmanageratIPSLimited.Thefirst day of meetings kicked off with a profile of BP in China led by Zeb Feng Zhe, director of procurementAsia,BPHolding.AnthonySzetkowski,director,globalprocurementcenters,IBM,thensharedhiscompany’sglobalintegrationstrategywiththetopic“TalentChallengesWhenEstablishing Supply Chain Organizations in Asia-Pacific.” A roundtable discussion following the presentation was co-moderated by Steve Fishwick, director, Asia sourcing, AstraZeneca. After a break, Mark Benson, VP regional supply chain, Johnson & Johnson Asia-Pacific, and TorbjornKarlsson,managingpartner,Heidrick&Struggles,providedinsightsonassessingand developing leadership competency and professional skills profiles, annual appraisals and careerplanning,andcoachingandmentoringprograms.Thenextsession,“TheChinaTalentGap:Public-PrivatePartnershipsforExcellenceinSupplyChainManagement,”waspresentedbyguestspeakerDr.MartinLockstroem,director,SMIChina,whoalsoledtheroundtablediscussion that followed with Zeb Feng Zhe. Vipin Suri, program director, Asia-Pacific Shared ServicesCouncil,thenmoderatedthenexttopic,“RetainingCriticalManagementTalent.”ProgramDirectorRainerSchultheisconcludedthemeetingwithadiscussionofthemesandtopicsforthenextmeeting.

Next MeetingMay15–16,2008,Singapore

At the Asia Pacific Supply chain council meeting in November (left to right): Torbjorn Karlsson managing Partner, heidrick & Struggles, Singapore;Ryan Chan director of Global logistics, Agilent technologies Singapore (Pte) ltd; Dr. Angela Stieglitz director, Supply chain Asia-Pacific, bASf East Asia regional

headquarters limited; Anthony J. Szatkowski director, Global Procurement centres, ibmchina/hong Kong ltd.; Steve Fishwick director, Asia Sourcing, AstraZeneca; Rainer Schultheis Program director, the conference board; Zeb Feng Procurement director - Asia, bP (china) holdings limited; Dr. Martin Lockstroem director, Supply management institute (Smi) china; and Mark Benson Vice President, regional Supply chain, Johnson & Johnson.



Asia-Pacific Shared Services Council“PeopleManagementinSharedServices”wasthethemeoftheNovember2007meetinginShanghai, hosted by FedEx Express. The group met first with cocktails and dinner accompanied byapresentationbyguestspeakerChrisWalsh,HeadofSharedServicesPractice,TPI,Sydney.The next morning Ricardo Manotoc, general manager, finance, Asia-Pacific, Henkel, and Vipin Suri,programdirector,TheConferenceBoard,madetheopeningremarksandintroductions.VipinSurithenledadiscussionon“PeopleManagementStrategiesinSharedServices.”KTSean,managingdirector,HR,Chinaspecialprojects,FedEx,thenmoderatedthetopic“CorporateCulture:PeopleManagementPhilosophyandPractices,”duringwhichmembersandguestssharedtheirpeoplemanagementpractices.Afterlunch,GregJanssen,managingdirector,GlobalSharedServicesCenter,Caterpillar,introducedretentionstrategiesandalsofacilitateda discussion on recruitment, compensation, benefits, and corporate culture. Kee Teek Hong, generalmanager,Chevron,thensharedtheconceptofperformance-linkedincentives,appraisalprocesses,andperformanceassessment.ThegroupbrokeforafternooncoffeebeforeOngToiKin,managingdirector–AmericanPresidentLines,RegionalDocumentationCenter,ledthegroup on a tour of the APL Regional Center. The first day concluded with a joint dinner with the members of the Asia-Pacific Supply Chain Council and a speech by Simon Shaw, operations manager,IPSLtd.,onthetheme“Cross-CulturalIssuesinTalentManagementinChina.”TheseconddaywaskickedoffbyRicardoManotoc,whomoderated“GovernanceModelforMulti-FunctionSharedServices,”followedbyVipinSuriwholedanopenforumonemergingtrends and issues. The final session, “A FedEx HRSC Case Study,” was presented by Sean Kuen-Thye,managingdirector,HRPerformance,Strategy&Development,FedEx.Followingadiscussionofthemesandtopicsforthenextmeeting,thecounciladjourned.

Next MeetingMar11–13,2008,Bangalore

to find out more about these councils, please contact alice Lee, council manager,at +852 2804 1029 or [email protected].

Vipin Suri Program director,Asia-Pacific Shared Services council (left) and Ricardo Manotoc General manager, finance, Asia-Pacific, henkel, at the November meeting.

Greg Janssen managing director, Global Shared Services center, caterpillar (left) in discussion with Chris Walsh head of Shared Services Practice, tPi, Sydney.


the conference board BRIEFINGS

Executive Roundtable Focuses on EffectiveSuccession PlanningInaneraofrapidandunprecedentedchange,Asianconglomeratesandfamily-ownedbusinessesinpreviouslyprotectedmarketsarecomingunderincreasingpressuretomaintainandgrowtheircompetitiveadvantages.Effectivesuccessionplanningiskey.Tofocusattentiononthiscriticalissue,TheConferenceBoardhostedanexclusiveExecutiveRoundtableinFebruary2008onmanagingriskthrougheffectivesuccessionplanning.Thishigh-levelmeeting,inassociationwithHeidrick&Struggles,washeldattheprestigiousHongKongClub.InvitedCEOsandseniorexecutivesmetapanelofleadershipexpertsandwereinvitedtosharetheirthoughtsonkeytopics,including:

• Managingriskanditsimplications• Clarifyingtheleadershiptypeforsustainedmarketdominance• Benchmarkingagainstindustryandglobalstandards• Decidingbetweeninternalhigh-potentialstaffandexternalcandidates• Challengesforfamily-centricorganizationsingrowingsustainablebusiness• Monitoringandvalidatingsuccessionplanningprograms

ParticipantsalsogainedvaluableinsightsfromHeidrick&StrugglesexecutivesandmoderatorIanStones,senioradvisor,TheConferenceBoard,andformermanagingdirectoratGMAsia.

to find out more about these or any other events, please contact hanifah Yu, event coordinator, at [email protected] or +8�2 2804 102�.

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the conference board WEBCASTS

Leadership Development in Asia-PacificInrecentCEOsurveysconductedbyTheConferenceBoardandotherorganizations,participatingexecutiveshaveconsistentlyranked“Leadershipdevelopmentandtalentmanagement”asakeychallenge.Lookingahead,demandforleaderswillonlycontinuetogrow.Companiesmustdeepentheircurrentcapabilitiesanddevelopnewonesastheyexpandtheirmarkets,growtheirbusinesses,investinnewtechnologies,enterintonewpartnerships,andglobalizetheiroperations.DuringthisDecember2007webcast,participantslearnedaboutnew and different approaches to Leadership Development in Asia-Pacific—approaches that fit the cultural environment and thinking styles in Asia. Maura Fallon, program director for The Conference Board China Human Resources Council and Asia-Pacific Talent Management Forum, served as moderator with panelist Robert Whittaker, director for ST University Asia-Pacific at STMicroelectronics.

Recruitment and Retention:Challenges and Best Practices in AsiaWhenaskedtoratetheirgreatestconcernfromamong121challengesforTheConferenceBoard's 2007 CEO Challenge Survey, chief executives in Asia chose “Finding qualified managerialtalent.”EffectiverecruitmentandretentionpoliciesareareaswhereHRprofessionalscanmakeaquantitativeandqualitativeimpactonbusinessperformancethatisbothmeasurableandvaluableintheshort-andlong-term.DuringthisJanuary2008webcast,participantsdiscussedhowglobalcompaniesdealwiththeincreasingpressureinattracting,developing,andretainingqualitypeopleinachanginglaborlandscape.PanelistsFrankSauceda,seniorVPhumanresources,LuenThaiHoldingsLtd.,andDeirdreLander,headofHumanCapitalGroup,WatsonWyatt,werejoinedbymoderatorAndrewBell,programdirector,TheConferenceBoardAsia-Pacific.

Is China Losing Its Competitive Edge?Rising Wages Are Altering the Labor Cost EnvironmentIntoday'scompetitiveworldarena,wagesarerisingrapidlyinChinanotonlyinabsolutetermsbutalsorelativetootherEastAsiaeconomies.Thesewageincreasesarehappeningacrossregions and industries. But wage increases aren't the whole story—total labor cost has to take intoconsiderationoverallproductivity.ThisJanuary2008webcastgaveparticipantsaninsidelookathowresearchfromTheConferenceBoardChinaCenterforEconomicsandBusinessoncomparativeproductivityshedsnewlightonChina'soveralllaborcostenvironment.PanelistsincludedBartvanArk,executivedirector,economicresearch,TheConferenceBoard,andDennisYang,researchdirector,TheConferenceBoardChinaCenterforEconomicsandBusiness,andthewebcastwasmoderatedbyMegGottemoeller,director,TheConferenceBoardChinaCenterforEconomicsandBusinessinBeijing.

to find out more about these or any other webcasts, please contact hanifah Yu, event coordinator, at [email protected] or +852 2804 1026

recordings of webcasts can be purchased and downloaded from www.conference-board.org.

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the conference board RECENT RESEARCH

rESEArch rEPortS

can china’s Growth trajectory be Sustained? research report 1410, 200�During the last three years, and for the first time since the start of China's market reforms almost 30yearsago,thecountry'seconomyhasmovedtowardahigh-growth,high-investment,high-production,high-liquiditystructurethatappearstobeself-reinforcingandoutsideofthenormaladministrativecontrolsoftheChinesegovernment.ThisreportexploresthefactorsthatappeartobedrivingChina'sturbogrowthandaddressesthequestionofjusthowlongthisextraordinarygrowthcancontinue.Italsolooksattheimpactthatpoliciestoreigninthisexport-orientedgrowthandpromotedomesticconsumptionwillhaveonthebusinessenvironmentformultinationalcompanies.

china’s Productivity boom:the contribution of restructuring to Growth and competitiveness research report 1411, 200�While Chinese firms still operate at productivity levels well below their foreign counterparts, thisreportshowsthattheyaremakingstartlingprogress.Thepaceofrestructuringandtheresulting rise in the productivity of Chinese firms should be a caution to multinational businesses that regard China solely as an untapped market opportunity. Chinese firms, including many of the lumbering and seemingly hopelessly outdated and inefficient state-owned enterprises are beginningtocompeteeffectivelywitheventhemostadvancedglobalcompanies.Thesegainswere not just a byproduct of fast economic growth. More significantly, they came about because oftheadoptionofadvancedtechnologies,therecruitingofahigherqualityworkforce,and,mostimportantly, the rapid restructuring of firms into modern, competitive businesses.

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the conference board RECENT RESEARCH

ExEcUtiVE ActioNS

What others think of You matters:manage and boost Your corporate reputation Using Social media Executive Action 2�1, 200�Podcasts.Blogs.Virtualworlds.Today'smedialandscapeisevolving,stretchingfarbeyondtraditionalradio,television,andprint,andthedaysofmanagingyourcompany'sreputationwith just a press release are history. Now your customers are the ones defining your reputation. Consumer-generated media—also known as social media—has taken over, and if you don't take control,itwillcontrolyou.Sohowcanyouusesocialmediatobothtrackandenhanceyourcorporatereputation?

research reports and Executive Actions can be downloaded from www.conference-board.org.

to inquire about Associate Services, please contact Abi hashani, regional director, Asia-Pacific([email protected]) or Salome Woo, associate services director, Asia-Pacific ([email protected]) or call +8�2 2804 1000.

human resources councilso china human resources april 9–11, 2008, chengdu

o asia-Pacific diversity and Work-Life Strategy april 16–18, 2008, bangkok

o asia-Pacific talent, Leadership development, and operation effectiveness May 14–15, 2008, hong Kong

o asia-Pacific human resources May 21–23, 2008, Manila

conferenceso asia-Pacific talent Management forum april 22, 2008, hong Kong

o asia-Pacific human resources conference april 23–24, 2008, hong Kong

o Leadership talent Management Workshop april 24, 2008, hong Kong

briefingso effective Succession Planning february 25, 2008, hong Kong

Webcastso Is china Losing Its competitive edge? rising Wages are altering the Labor cost environment Jan 29, 2008 o employee Value Proposition: What is effective in asia Mar 10, 2008

o advances in Strategic Workforce Planning — evolution to Integration Mar 12, 2008

o India vs. china – employee Value Proposition april 7, 2008

operations and business Processes councilso asia-Pacific cIo february 20–22, 2008, hong Kong

o asia-Pacific Shared Services March 11–13, 2008, bangalore

o asia-Pacific cfo april 17–18, 2008, Singapore

o asia-Pacific Supply chain May 15–16, 2008, Singapore

communication and Marketing councilso asia-Pacific communication and Marketing May 14-16 2008, Singapore

Governance councilso asia-Pacific cLo april 23-24, hong Kong

briefingso the 2007 ceo challenge: Perspectives and analysis May 2008, (locations to be confirmed)

Recent and Upcoming Events

To Find Out More . . .for more information on any of these events, please check the appropriate box, type or attach your business card, and fax this form to +8�2 28�9 140�

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the conference board Programs subject to changeboardasia Project code: 6307-05Spring 2008 agenda code: Ma3

china hr experts gather for second annual conference · under the theme of “managing talent in a...

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