child care aware of new hampshire annual program survey 2018 · 2018. 7. 9. · 1 child care aware...
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Child Care Aware of New Hampshire Annual Program Survey 2018
Thank you for taking the time to complete our 2018 Annual Program Survey. Your feedback is appreciated. Survey results are used to assist us in assessing current program services and to inform future planning. This survey will take approximately 20-30 minutes to complete. We realize this is a lengthy survey, however, this survey is what we use to adapt and assess our services so we can better support you in our upcoming program year. All survey respondents providing contact information will be entered to win a raffle to attend a Child Care Aware of NH Conference in 2018-19 at no cost. Five registrations will be raffled off. Please mail to Child Care Aware of New Hampshire, Attn: Tracy Pond, Program Manager, 88 Temple Street, Nashua, NH 03060.
General Questions 1. What type of child care setting do you work in?
□ Afterschool Program
□ Child Care Center
□ Preschool Program
□ Family Child Care or Family Child Care Group Home
□ Head Start or Early Head Start Program
□ License Exempt Family Child Care Program
□ License Exempt Child Care Program in School or DOE Approved Setting
□ Other
Comment: __________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
2. What is your role in the program you work in?
□ Administrator/Owner
□ Afterschool Staff Member
□ Associate Teacher
□ Assistant Director
□ Assistant Teacher
□ Co-Director
□ Co-Teacher
□ Director
Comment: __________________________________________________________________ ___________________________________________________________________________
□ Family Child Care Provider
□ Family Child Care Aide/Assistant
□ Float
□ Lead Teacher
□ Site Director
□ Do Not Work in a Child Care Program
□ Other
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3. What region of New Hampshire do you work in?
□ Northern Region: Carroll, Coos and Northern Grafton Counties
□ Southern Region: Hillsborough and Western Rockingham Counties
□ Concord Region: Belknap and Merrimack Counties
□ Western Region: Cheshire, Southern Grafton and Sullivan Counties
□ Eastern Region: Eastern Rockingham and Strafford Counties
□ Out of State
□ Other: __________________________________________________________________
4. Have you ever called/emailed Child Care Aware of NH for any reason?
□ Yes
□ No
□ I don’t know Comment: __________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
5. If yes, did you find Child Care Aware of NH Staff to be respectful and responsive to the beliefs and practices of your child care program? Please consider your experience with our professional development trainings, our e-newsletter, and other interactions on the phone or during our provider technical assistance visits.
□ Yes, very respectful and responsive.
□ Somewhat respectful and responsive.
□ No, not respectful and responsive
□ Other
Comment: __________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
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6. How do you access Child Care Aware of NH services? (Please select all that apply.)
□ Phone, by calling
□ Phone, by accessing information via smartphone
□ In-Person
□ Website
□ Other
Comment: __________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
7. What is your preferred method to access Child Care Aware of NH services? (Please select all that apply.)
□ Phone, by calling
□ Phone, by accessing information via smartphone
□ In-Person
□ Website
□ Other
Comment: __________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
E-Newsletter 8. Do you receive Child Care Aware of NH "Monthly Minutes" and "At-A-Glance" e-newsletters?
□ Yes
□ No
□ I don’t know
Comment: __________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
□ Facebook/General
□ Facebook/Closed Director’s Group
□ Facebook/Closed Family Child Care Group
□ Child Care Aware of NH Trainings
□ Leadership Collaborative
□ Constant Contact E-Newsletters (Monthly Minutes and/or At-A-Glance)
□ Facebook/General
□ Facebook/Closed Director’s Group
□ Facebook/Closed Family Child Care Group
□ Child Care Aware of NH Trainings
□ Leadership Collaborative
□ Constant Contact E-Newsletters (Monthly Minutes and/or At-A-Glance)
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9. Child Care Aware of New Hampshire disseminates program information through the "Monthly Minutes" and "At-A-Glance" e-newsletters. When considering what's been included in these e-newsletters, what have you found most helpful and relevant to your work? (Please select all that apply.)
□ Child Care Aware Training Academy
□ Child Care Aware of NH Program Updates
□ Child Care Licensing Updates and Information
□ Child Care Licensing Monthly Update Message
□ College Tuition Assistance Information
□ Community Events
□ Families Section
□ Leadership Collaborative Schedule and Topics
□ Bureau of Child Development and Head Start Collaboration Updates and Information
□ Health Information - Related to Monthly National Campaigns or other health, safety and nutrition information/reminders
Comment: __________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
10. Is there anything you would like added or included to the information disseminated in the e-
newsletter?
Comment: __________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
Program Services 11. Which of Child Care Aware of NH's services and programs have you used? (Please select all
that apply.)
□ Child Care Referrals
□ Credentialing Assistance
□ Emergency Planning
□ Leadership Collaborative
□ NH Professional Registry Assistance
Comment: __________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
□ Monthly Training Registration Reminder
□ Quotes
□ Vroom Material
□ Registry Tips
□ Training Reminders/Training Updates
□ Child Care Aware of NH Monthly Message
□ Other
□ Participant of Progressive Training and TA Program
□ Start-up Assistance for New Providers/Programs
□ Technical Assistance and Consultation with Staff
□ Training/Professional Development
□ Other
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12. To your knowledge, have any families been referred to your child care program by Child Care Aware of NH?
□ Yes, many families
□ Yes, at least one family
□ No families that I know of
□ Do not know. We do not ask families who referred them
□ Other
Comment: __________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
13. If your program is full or enrollment in a particular age group is full, do you refer families inquiring about child care to Child Care Aware of NH for assistance?
□ Yes
□ No
□ I haven’t thought of that
□ Other
Comment: __________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
14. When updating your program information with Child Care Aware of NH what method do you use?
□ Mail Provider Information Update Form back when I receive it
□ Email Provider Information Update Form back when I receive it
□ Email Child Care Aware of NH in general when I need program information updated
□ Call Child Care Aware of NH to notify staff of changes to program information
□ Speak to a Child Care Aware of NH Staff person when they call to update info
□ I do not update program information with Child Care Aware of NH
□ I'm assuming my program director updates this information
□ Other
Comment: __________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
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15. If you do not update your program information with Child Care Aware of NH, please tell us why?
□ Provider Information Update Form is too long
□ I didn’t receive the Provider Information Update Form
□ My program information hasn't changed
□ I'm not the program director
□ I didn't know you updated program information with a form
□ Other
Comment: __________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
16. When updating your program information, how would you describe the ease of this process?
□ Easy
□ Not too bad
□ Difficult
□ Time-consuming
□ Other
Comment: __________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
NH Professional Registry 17. Are you registered in the NH Professional Registry?
□ Yes
□ No
□ I’m not sure
□ No, but I would like to. Can someone contact me to assist me with this? Name: ________________________ Contact Number: _____________________________
Comment: __________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
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□ ProSolutions Online Trainings
□ Webinars offered through other entities
□ Other
□ I wasn’t aware that there were required Health and Safety training topics to be completed.
□
18. If you are registered in the NH Professional Registry, have you completed your full Registry Record? This includes filling in your employment, education and other training history/information.
□ Yes
□ No
□ I’m not sure
Comment: __________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
19. In 2017, the Child Care Licensing Unit required all child care providers to complete training in 11 health & safety topics by September 30, 2017. Where did you obtain your training hours to satisfy this requirement? (Please select all that apply.)
□ CCAoNH Caring for Our Children Conference
□ CCAoNH training
□ ELNH
□ NHAEYC Professional Development Training 20. In the fall of 2016, CCAoNH began providing training information on a yearly basis through
the Annual Training Calendar. This calendar offers training information being provided by CCAoNH from September to June, CCAoNH's training service year. This change was to help providers and programs better assess and satisfy their annual professional development needs and goals. Has this change helped you and/or your staff become more intentional and mindful of what training and professional development opportunities you access through CCAoNH?
□ Yes
□ No
□ I don’t know
□ This hasn’t impacted me
Comment: __________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
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21. Have you or members of your staff taken advantage of the professional development training opportunities provided by Child Care Aware of NH?
□ Yes
□ No
Comment: __________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
22. If no, please explain why?
___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
23. If yes, do you feel that these trainings have met your individual or program's needs, in terms of content/subject area?
□ Yes
□ No
□ Some have
□ Other
Comment: __________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
24. When considering your professional development training needs, what training topics are
you looking for as an early childhood professional? (Please select all that apply.)
□ Addressing Challenging Behaviors
□ Arts & Crafts - Hands On
□ Business Management Practices
□ Child Abuse and Neglect
□ Child Care Licensing
□ Child Development
□ Credentialing
□ Cultural Competency
□ Developmental Screening and Assessments
Comment: __________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
□ Early Learning Standards
□ Family & Community Engagement
□ Health and Safety
□ Infant and Toddler
□ Providing Inclusive Care
□ Staff and/or Program Development
□ Using Technology
□ Other
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25. Child Care Aware of NH provides a multitude of ways to obtain professional development training. Evening trainings, conferences and special events are provided throughout the year. Additionally, Child Care Training Academy is available on our website for those seeking online training opportunities. In what format do you prefer to obtain your professional development training hours? (Please select all that apply.)
□ Two (2) Hour Evening Trainings
□ Three (3) Hour Evening Trainings
□ Full-Day Conferences
□ Special Events – Full Day
□ Mid-Week Trainings
□ Child Care Aware Training Academy – Customized Online Training
□ Webinars
□ Other
Comment: __________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
26. Do you attend our special event-full day training opportunities?
□ Yes
□ No
□ Unsure
□ Other
Comment: __________________________________________________________________
________________________________________________________________________________________________________________________________________________________
27. If yes, what full day special events have you attended in the past year? (Please select all that
apply.)
□ Caring for Our Children Conference (Conway, Keene, Nashua, and/or Portsmouth)
□ Infant & Toddler Institute
□ Training and TA Institute
□ The Leadership Summit (Part I and/or II)
□ Other Special Events Comment: _________________________________________________________________ ______________________________________________________________________________________________________________________________________________________
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28. When attending a special event, do you feel the cost of the training is appropriate?
□ Yes
□ No
□ Unsure
□ Other
Comment: __________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
29. Does the program you work in provide professional development trainings onsite?
□ Yes
□ No
□ Unsure
□ Other
Comment: __________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
Leadership Collaboratives 30. CCAoNH offers 11 Leadership Collaboratives throughout the state. Do you attend any of the
Leadership Collaboratives that we host?
□ Yes
□ No
□ Unsure
□ Other
Comment: __________________________________________________________________
___________________________________________________________________________ ___________________________________________________________________________
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31. If no, why do you not attend Leadership Collaboratives?
□ I don’t have time
□ The time of the Leadership Collaborative doesn’t fit my schedule
□ The location of the Leadership Collaboratives doesn’t work for me
□ I didn’t know there were Leadership Collaboratives
□ I don’t think they would be beneficial to me
□ Unsure
□ Other
Comment: __________________________________________________________________
___________________________________________________________________________ ___________________________________________________________________________
32. If yes, how often do you attend CCAoNH Leadership Collaboratives?
□ Every Month
□ Most Months
□ Sometimes
□ Rarely
Comment: _________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________
33. What Leadership Collaborative do you attend? (Please select all that apply.)
□ Eastern Monadnock Collaborative
□ Greater Concord Collaborative
□ Greater Derry Collaborative
□ Greater Manchester Collaborative
□ Greater Nashua Collaborative
□ Lakes Region Collaborative
□ Never
□ Unsure
□ Other
□ North Country Collaborative
□ River Valley Collaborative
□ Strafford Collaborative
□ Western Monadnock Collaborative
□ White Mountain Collaborative
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34. What is your motivation for going to the meetings? (Please select all that apply.)
□ To discuss relevant topics with peers
□ To get current early childhood information
□ To get program updates about CCAoNH
□ To network with peers
□ To receive professional development hours
□ Unsure
□ Other
Comment: __________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
35. Does the time of the Leadership Collaborative you attend meet your needs?
□ Yes
□ No
□ I don’t know
□ Other
Comment: __________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
36. Leadership Collaboratives are (2) hours in length. Is this time sufficient?
□ Yes
□ No
□ I don’t know
□ Other
Comment: __________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
37. Do you feel that your time is utilized well during the Leadership Collaborative that you attend?
□ Yes
□ No
□ I don’t know
□ Other
Comment: __________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
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38. Each Leadership Collaborative has a Training and TA Specialist facilitating the session. How well do you feel the facilitation is conducted?
□ Very well
□ Well
□ OK
Comment: __________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
39. Are the topics and/or trainings conducted during the Leadership Collaboratives pertinent to the work that you do?
□ Yes
□ No
□ I don’t know
□ Other
Comment: __________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
40. What topics and/or trainings have you enjoyed the most in the past? ___________________________________________________________________________ ______________________________________________________________________________________________________________________________________________________
41. What training or topic would you like to see in a Leadership Collaborative in the future?
___________________________________________________________________________ ______________________________________________________________________________________________________________________________________________________
42. Is there another region in the state that you feel would benefit from a Leadership
Collaborative? Comment: _________________________________________________________________ ______________________________________________________________________________________________________________________________________________________
43. Do you have any ideas or suggestions to help make our Leadership Collaboratives even
better? _________________________________________________________________________________________________________________________________________________________________________________________________________________________________
□ Not well
□ I don’t know
□ Other
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Technical Assistance 44. Child Care Aware of NH provides technical assistance (TA) and consultation to early
childhood programs. TA can be provided on the phone, via email and/or in person. Have you used Child Care Aware of NH for TA?
□ Yes
□ No
□ No, I did not know that this service was available
□ I don’t know
□ Other
Comment: __________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
45. If you received TA from Child Care Aware of NH, what TA Initiatives did that TA encompass?
(Please select all that apply).
□ Business Management/SELA
□ Credentialing - NH Early Childhood Professional Development System
□ Developmental Screening and Assessment
□ Emergency Preparedness
□ Health and Safety
Comment: __________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
46. If you have used TA from Child Care Aware of NH, please describe that experience.
Comment: __________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
□ Homelessness
□ Infant and Toddler Care
□ NH Early Learning Standards/Guidelines
□ NH Professional Registry
□ Strengthening Families
□ Teacher Competency
□ Other
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47. Child Care Aware of NH provides TA on various initiatives. When considering these initiatives, which ones do you feel would be most helpful in your work? (Please select all that apply.)
□ Business Management/SELA
□ Credentialing - NH Early Childhood Professional Development System
□ Developmental Screening and Assessment
□ Emergency Preparedness
□ Health and Safety
□ Homelessness
Comment: __________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
48. Do you currently conduct Developmental Screenings in your program?
□ Yes, we use ______________________________________________________________
□ No
□ I don’t know
□ Other
Comment: __________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
49. Does your program currently use any form of Formative Assessment? (Formative assessment
is a range of formal and informal assessment procedures conducted by teachers during the learning process in order to modify teaching and learning activities to improve student learning. Wikipedia definition, https://en.wikipedia.org/wiki/Formative_assessment)
□ Yes, we use ______________________________________________________________ ________________________________________________________________________
□ No
□ I don’t know
□ Other
Comment: __________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
□ Infant and Toddler Care
□ NH Early Learning Standards/Guidelines
□ NH Professional Registry
□ Strengthening Families
□ Teacher Competency
□ Other
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Website, nh.childcareaware.org 50. In the late fall of 2016, CCAoNH redesigned the website, nh.childcareaware.org. Since that
time CCAoNH has continued to make changes and improvements to the site, we'd like your feedback on the current look and user friendliness of our site. Please use the comment box to provide any feedback or suggestions that you feel would be beneficial. Thank you.
Comment: __________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
51. CCAoNH recently added a Job Board Tab to the website. Have you posted open positions for your program using this feature? If so, were you successful in finding applicants?
□ Yes, I have posted a position and had applicants
□ Yes, I have posted a position but did not have applicants
□ No, I have not posted a position
□
□ I don’t know
□ I didn’t know you had that feature
□ Other
Comment: __________________________________________________________________
52. CCAoNH recently added a Job Board Tab to the website. Have you looked for employment
using this feature? If so were you successful in finding a position?
□ Yes, I have looked at employment opportunities and found positions to apply for
□ Yes, I have looked at employment opportunities but did not find an employment opportunity to apply for
□ No, I have not looked
□ I don’t know
□ I didn’t know you had that feature
□ Other
Comment: __________________________________________________________________
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53. What section(s) of the nh.childcareaware.org website do you access the most? (Please select
all that apply.)
□ About Us
□ Child Care Aware Training Academy
□ Child Care Search Button
□ Contact Us Tab
□ Data Reports Tab
□ E-Newsletters
□ Eventbrite Link
□ Facebook Link
□ Families Tab
□ Homepage Slide Show with Current News and Events
Comment: __________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
Tick Prevention Information For advocacy purposes, we would like to know what your program does in regards to tick prevention. 54. Does your program treat for ticks in your outdoor play space(s)?
□ Yes
□ No
□ I don’t know 55. If yes, how do you treat for ticks?
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________
56. If not, why?
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________
57. Does your program use bug repellent on children in the program to deter tick bites?
□ Yes
□ No
□ I don’t know
□ How Do I? Questions
□ Job Board Tab
□ Language Translation Feature
□ NH Professional Registry Button
□ Pinterest Link
□ Providers Tab
□ Resource Tab
□ Search Button
□ Training Calendar Link
□ Other
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58. If yes, what do you use?
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________
59. If not, why?
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________
60. How much would you estimate the cost is that your program incurs to prevent against ticks?
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________
61. What resources or supports would be helpful to you and to your program in tick prevention?
□ Lyme Disease Research
□ Lyme Treatment Written Materials
□ Protective Spray for Children
Comment: __________________________________________________________________ ________________________________________________________________________________________________________________________________________________________
Final Question 62. What services or programs of Child Care Aware of NH have helped you the most and you
think are the most important?
Comment: __________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
Thank you for completing our survey, we appreciate your feedback.
□ Tick Removal Kit
□ Training
□ Other