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2017 GOSPICERS MANUAL An introduction and brief overview of the site’s content and functionality. gospicers.ca charts SHOP ANYTIME ANYWHERE GOSPICERS.CA FAST, EASY & CONVENIENT Access Product Information 24/7 View Up-to-Date Pricing Check Available Inventory Improve Purchasing Efficiencies Shop Securely Anytime

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Page 1: charts SHOP ANYTIME ANYWHERE GOSPICERS · 14 Inventory can be checked from the MY CONTRACT screen, the KEYWORD SEARCH screen, or from within the MY LISTS screen. Find your item and

2017 GOSPICERS MANUALAn introduction and brief overview of the site’s content and functionality.

gospicers.ca

chartsSHOP ANYTIME

ANYWHERE GOSPICERS.CA

FAST, EASY & CONVENIENT

Access Product Information 24/7

View Up-to-Date Pricing

Check Available Inventory

Improve Purchasing Efficiencies

Shop Securely Anytime

Page 2: charts SHOP ANYTIME ANYWHERE GOSPICERS · 14 Inventory can be checked from the MY CONTRACT screen, the KEYWORD SEARCH screen, or from within the MY LISTS screen. Find your item and

Contents

Accessing the Site 2

Logging In 3

Editing Your Profile 4

Adding Account Users 5

Finding Items 6

Accessing MY CONTRACT 7

Using KEYWORD SEARCH 8

Browsing the CATALOGUES 9

Using a MY LIST 10

Creating a MY LIST 11

Adding Items to your MY LIST (From MY CONTRACT) 12

Adding Items to your MY LIST (From KEYWORD SEARCH and MY LIST) 13

Checking Inventory Availability 14

Placing an Order 15

Checking your Order History 16

Creating an Order from Order History 17

Requesting Invoices 18

Requesting Statements & Service Charge Invoices 19

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Page 3: charts SHOP ANYTIME ANYWHERE GOSPICERS · 14 Inventory can be checked from the MY CONTRACT screen, the KEYWORD SEARCH screen, or from within the MY LISTS screen. Find your item and

The site can be accessed by going to spicers.ca site. Navigate to the right hand corner and click on GOspicers.ca or you may go to the SHOP tool and click on login. (On this screen you will also find the option to request a GOspicers account)

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You can also access the site by directly typing gospicers.ca in your browser.

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Accessing the Site

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Page 4: charts SHOP ANYTIME ANYWHERE GOSPICERS · 14 Inventory can be checked from the MY CONTRACT screen, the KEYWORD SEARCH screen, or from within the MY LISTS screen. Find your item and

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You can login to GOspicers using the credentials provided to you by the GOspicers Site Administrator, at the time of registration. Navigate to the top right corner of the site and enter your Username and Password in the provided field and then click the GO button to login.

Logging In

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Page 5: charts SHOP ANYTIME ANYWHERE GOSPICERS · 14 Inventory can be checked from the MY CONTRACT screen, the KEYWORD SEARCH screen, or from within the MY LISTS screen. Find your item and

To create a new user in the User Maintenance screen, click on the [Add New User] link underneath your name. Proceed with setting up the new user’s profile information.

Once you have logged in, you will be able to personalize your profile information by clicking on the User Profile link in the upper right corner of the site.

Click on your name to edit your information on the User Maintenance screen.

Editing Your Profile

(As a Customer Administrator you can edit your own personal information, and manage all profiles associated with the account including: adding and deleting profiles. The accounts that you have established can be used by several users from your organization that you the Customer Administrator can assign. As a Customer Administrator, this allows you to monitor and track the orders that your organization is placing, while still giving your employees the freedom to place their orders.)

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Firstname, LastnameYour Company

Lastname, Firstname 2

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Firstname, LastnameYour Company

Account Admin

Accounting, Accounting

Administrator, Purchase

Buyer, Buyer

Accounting, Accounting

Administrator, Purchase

Buyer, Buyer

Edit | Delete

Edit | Delete

Edit | Delete

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Page 6: charts SHOP ANYTIME ANYWHERE GOSPICERS · 14 Inventory can be checked from the MY CONTRACT screen, the KEYWORD SEARCH screen, or from within the MY LISTS screen. Find your item and

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Adding Account Users

Enter all the user information. Select the applicable User Type. Select all documents that the user has access to. Once all the fields are completed click on the Update button to confirm.

Note: There are 4 type of users: Account Administrator, Accounting, Buyer, Purchase Administrator. (see chart below for access information by user type.

* Access to documents can be changed only by the Account Administrator at the user level. All other access is based on User Type.

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Printing LocationBinderyPrinting Services

Firstname LastnameYour Company

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ACCESSACCOUNT

ADMIN

PURCHASE

ADMINBUYER ACCOUNTING

Add, Edit and Delete Buyers & Purchasing Admin Add, Edit and Delete Accounting & Account Admin Order History Buy My List Rapid Order Shopping Cart My Contracts Retrieve Invoices * Retrieve Statements * Retrieve Service Charges *

Page 7: charts SHOP ANYTIME ANYWHERE GOSPICERS · 14 Inventory can be checked from the MY CONTRACT screen, the KEYWORD SEARCH screen, or from within the MY LISTS screen. Find your item and

There are many quick and easy ways to find items. Navigate to the PRODUCT SEARCH option from the main menu bar. Click on any of the following links: MY CONTRACT, KEYWORD SEARCH, CATALOGUES, SPECIALS or enter your keyword in the search field on the right of the screen.

Finding Items

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Firstname LastnameYour Company

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This screen will be displaying the priced items in your contract.

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Customers with contracts can access their contract price information by clicking on the MY CONTRACT link, from the main drop down menu option, under PRODUCT SEARCH.

Accessing MY CONTRACT

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Page 9: charts SHOP ANYTIME ANYWHERE GOSPICERS · 14 Inventory can be checked from the MY CONTRACT screen, the KEYWORD SEARCH screen, or from within the MY LISTS screen. Find your item and

You may access the KEYWORD SEARCH option by clicking on the KEYWORD SEARCH link, from the main drop down menu option, under PRODUCT SEARCH.

On the Keyword Search screen, you may enter your keyword in the search field provided and then click the Search button. If your results are too many, you may further specify by choosing a different search criteria from the Search Options choices on the right of the screen.

Using KEYWORD SEARCH

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Page 10: charts SHOP ANYTIME ANYWHERE GOSPICERS · 14 Inventory can be checked from the MY CONTRACT screen, the KEYWORD SEARCH screen, or from within the MY LISTS screen. Find your item and

Your path will appear on the blue bar above, which allows you to retrace your steps at any time.

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You may access the CATALOGUES option by clicking on the CATALOGUES link from the main drop down menu option, under PRODUCT SEARCH.

Browsing the CATALOGUES

(Clicking on the Product Segment of your choice will provide you with a list of options to choose from to further refine your search.)

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Firstname LastnameYour Company

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Page 11: charts SHOP ANYTIME ANYWHERE GOSPICERS · 14 Inventory can be checked from the MY CONTRACT screen, the KEYWORD SEARCH screen, or from within the MY LISTS screen. Find your item and

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The quickest way to access the items you frequently order is to use the MY LISTS option. (These are personalized shopping lists that you create. You can create as many lists as you like, and can give each list a name, like “Monday’s Order Items” or “Inks”.) To create a new list, navigate to the MY LISTS link from the main menu bar.

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Firstname LastnameYour Company

Using a MY LIST

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Page 12: charts SHOP ANYTIME ANYWHERE GOSPICERS · 14 Inventory can be checked from the MY CONTRACT screen, the KEYWORD SEARCH screen, or from within the MY LISTS screen. Find your item and

To create a list, click on the Add New List link (on the right of the screen.)

A new screen will appear. Here you will be able to name your list in the field provided.

Click the Create/Update button to confim your new list. A new screen will appear.

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Creating a MY LIST

(To ensure your new list has been added click on the MY LISTS link on the main menu bar to view it.)

Note: In addition to being able to view, edit and save your list, you can add items to the shopping cart directly from the list by clicking on the Add Selected to Cart button.

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A new screen will appear where you could add the item to a new list or to an already existing list. Click the Add to this List link to confirm.

Example from within the MY CONTRACT screen: Once you found your desired item, click on its name or simply add a quantity next to each item and then click on the Add to my List button. Note: You can add more than one item at a time.

Adding Items to your MY LIST (From MY CONTRACT)

Items can be added to your list from the MY CONTRACT screen, or the KEYWORD SEARCH screen or from within the your MY LISTS screen itself.

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Page 14: charts SHOP ANYTIME ANYWHERE GOSPICERS · 14 Inventory can be checked from the MY CONTRACT screen, the KEYWORD SEARCH screen, or from within the MY LISTS screen. Find your item and

Example from within the MY LISTS screen itself: Simply, add the Item Code in the Quick Add field provided and then click the Add to my List button. Note: You must know the item code for this option.

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Example from within the KEYWORD SEARCH screen: Enter your keyword, and then from your results: add a quantity next to the item, in the field provided. Next, click on the Add to my List button.

Adding Items to your MY LIST (From KEYWORD SEARCH and MY LIST)

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Inventory can be checked from the MY CONTRACT screen, the KEYWORD SEARCH screen, or from within the MY LISTS screen. Find your item and click on its description. This will bring you to the Product Description screen. Inventory will automatically be displayed at the bottom.

You can also view inventory by adding products to the shopping cart.

Checking Inventory Availability

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Page 16: charts SHOP ANYTIME ANYWHERE GOSPICERS · 14 Inventory can be checked from the MY CONTRACT screen, the KEYWORD SEARCH screen, or from within the MY LISTS screen. Find your item and

Lastly, to finalize your purchase, click on the Submit button. Note: You will also receive an order acknowledgement by email.

Click on the SHOPPING CART link from the main menu bar, this screen will display the items you’ve added to your cart. Click on the Checkout button.

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You can add items to the Shopping Cart from the MY CONTRACT screen, the KEYWORD SEARCH screen, or from within the MY LISTS screen. (In fact, you can log off and log back on later to continue shopping, because your Shopping Cart will be saved. You can save your Shopping Cart as My List to be used for future orders. Your shipping information will be displayed in your order, but can be overridden and saved for future use.)

The Checkout screen will appear summarizing your order. To edit your items click on the Back button to go back to the previous screen.

Placing an Order

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Page 17: charts SHOP ANYTIME ANYWHERE GOSPICERS · 14 Inventory can be checked from the MY CONTRACT screen, the KEYWORD SEARCH screen, or from within the MY LISTS screen. Find your item and

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To check your order history, click on the ORDER HISTORY link from the main menu bar. You can either select date ranges, enter an order number, select an order type such as Closed Orders or Open Orders, enter a PO Number or an Item Code to track your order.

Click the Search button to find your order history.

Checking your Order History

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To view order, click on [view detail].1

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Page 18: charts SHOP ANYTIME ANYWHERE GOSPICERS · 14 Inventory can be checked from the MY CONTRACT screen, the KEYWORD SEARCH screen, or from within the MY LISTS screen. Find your item and

Creating an Order from Order History

At this point, the quantity order can be changed and you may continue shopping or check out.

Check box under Reorder Items, next to the product code(s) that you would like to reorder.Next, click on Add Selected to Cart. This will add the item(s) and the exact amount to the Shopping Cart.

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Page 19: charts SHOP ANYTIME ANYWHERE GOSPICERS · 14 Inventory can be checked from the MY CONTRACT screen, the KEYWORD SEARCH screen, or from within the MY LISTS screen. Find your item and

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Requesting Invoices

To request an Invoice, select Order History from the Account History drop down menu.

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Enter the required Date Range, Shipping Location if applicable and select Closed Orders.

Select Search.

Select as many invoices as you require from the Request Invoice? column.

Select Request Invoice.

Only Invoices from August 31, 2016 onward are available on GOspicers.

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Page 20: charts SHOP ANYTIME ANYWHERE GOSPICERS · 14 Inventory can be checked from the MY CONTRACT screen, the KEYWORD SEARCH screen, or from within the MY LISTS screen. Find your item and

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Requesting Statements & Service Charge Invoices

Select either Statements or Service Charge Invoices from the Account History drop down.

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Select Request Statements/Service Charge Invoices.3

Only Service Charge Invoices from August 31, 2016 onward are available on GOspicers.

Only Statements from December 31, 2016 onward will be available on GOspicers.

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200 Galcat Drive Vaughan Ontario L4L 0B9

Tel 905 265 5000 Toll Free 877 790 2335 spicers.ca

Spicers Canada

BellevilleT 613 968 3443 TF 800 267 0547

CalgaryT 403 351 5440 TF 800 565 9275

DartmouthT 902 332 4300 TF 800 565 1621

EdmontonT 780 229 1600 TF 800 661 0371

KitchenerT 519 340 1450 TF 800 265 6421

MontrealT 514 375 2000 TF 800 361 8163

Mt. PearlT 709 383 1000

OttawaT 613 691 1750 TF 800 999 6839

QuebecT 418 425 7300 TF 800 463 2871

ReginaT 306 206 1150 TF 800 667 3969

SaskatoonT 306 931 6600 TF 800 667 3969

SudburyT 705 585 6700 TF 800 461 3545

TorontoT 905 265 6000 TF 800 268 3510

VancouverT 778 234 2555 TF 800 663 3641

WinnipegT 204 336 7400 TF 888 225 6599