chart a winning course: devops for digital leaders

Chart a Winning Course: DevOps for Digital Leaders

Aruna RavichandranAuthor and DevOps Marketing Expert

Alan ShimelEditor-in-Chief, DevOps.com

Jan. 17, 2017

2 © 2017 CA. ALL RIGHTS RESERVED. CA CONFIDENTIAL.

Introductions

*All proceeds from the print edition support Foundation for Excellence - providing STEM scholarships to children in India

Aruna RavichandranAuthor, DevOps for Digital Leaders

Vice President, DevOps Product and Solutions Marketing, CA Technologies

20-plus years of Industry Experience, including Software Development

PUBLISHED:

ApressNov., 2016

CO-AUTHORS:

Kieran Taylor andPeter Waterhouse

GET THE BOOK:Free download or order the print edition* today:

http://cainc.to/fyn3Py

Alan ShimelEditor-in-Chief, DevOps.com

Leading DevOps industry publisher and frequent industry event speaker

Co-founder DevOps Institute

http://www.ffe.org/

QUICK FACTS



BUT ONLY…

Why We Wrote the Book

*https://www.ca.com/us/rewrite/articles/agile/accelerating-velocity-and-customer-value-with-agile-and-devops.register.html

DevOps is gaining wide adoption

but still a long way to go

Many books and concepts yethuge need for hands-on expertise

Practitioners benefit most from real-world use case scenarios

Specific requirement to share useful DevOps metrics and KPIs

REPORT: Accelerating Velocity & Customer Value with Agile & DevOps*

Current state of DevOps

87%Have implemented it in at least one area of IT

34%Have implemented it broadly across all of IT


Polling Question I – DevOps Maturity

What’s your organization’s current level of DevOps Maturity?

A

B

C

D

Just getting started

Early adoption

Growing maturity

Advanced practitioner


Best Practices – What We Found

With DevOps, culture always

comes first

You’ve got to think lean and reduce waste

Metrics must lead the way and evolve

It’s all about the customer experience


Use Case – Continuous Delivery and Testing

INGMultinational banking and financial services corporation headquartered in Amsterdam.

The DevOps Approach: Continuous Delivery framework Automated configuration management Continuous testing techniques Software release automation

The Challenge: Increasing the pace of applications release to speed time-to-market

The Result: Achieved 80,000 new code deployments per month


Use Case – Automating Software Release

CitrixVirtualization, networking, SaaS and cloud computing technology maker headquartered in the USA.

The DevOps Approach: Automated software release Centralized dashboards Unified Dev/Ops audit trail Integrated compliance checks

The Challenge: Achieving cross-team collaboration, faster delivery, and greater quality

The Result: Reduced average applications deployment time by 94%


Use Case – Shift Left Monitoring

ANZ BankLeading commercial and personal banking and financial services institution headquartered in Australia.

The DevOps Approach: Application performance monitoring In-depth transaction analysis Insight into Dev and Test environments Code-level performance visibility

The Challenge: Extending apps monitoring to feed data across the entire SDLC

The Result: Eliminated numerous costly outages resulting from apps releases


Polling Question II – DevOps Use Cases

Which of these use case scenarios best illustrates your story?

A

B

C

D

CD and continuous testing

Automating software release

Shift left monitoring

If other, please tell us!



“ACCELERATING VELOCITY & CUSTOMER VALUE WITH AGILE & DEVOPS”*

81% believe DevOps is critical to digital transformation

Agile – 36% improvement in overall time-to-decision

DevOps – 37% increase in overall speed-to-market

Adding DevOps to Agile improves new business growth by 63%

Percentage of advanced adopters seeing improvement in customer experience

Agile and DevOps: Accelerating Digital TransformationAgile and DevOps deliver significant business values


Agile and DevOps: Even Better Together Adding DevOps to an agile environment increases certain KPIs even further



Real-World Measurement – More on Metrics

Roughly 75% are using KPIs to gauge the impact of DevOps

Over 50% of these focus on business or customer-related measures

Respondents reported improvements across all KPIs measured

DevOps accelerating time-to-decision and speed-to-market by over 33%

Leading DevOps “Impact” KPIs

DEVOPS

73% Business growth (revenue, new revenue sources)

73% Operational or process efficiency

73% Employee productivity

70% Customer satisfaction (Net Promoter Score)

71% Customer experience

70% IT-related costs

71% Speed-to-market (time-to-develop/test and release new apps)

72% Quality of development processes/ apps (# of defects)

64% Employee recruitment and retention

How organizations are measuring success today


Polling Question III – DevOps Metrics

Which of these use case scenarios best illustrates your story?

A

B

C

D

Business growth

Operational efficiency

Employee productivity

Customer satisfaction

E Customer experienceWhich others? Please tell us!?


Best Practices – Metrics and ROI

Strive for

Balance

Focus on

Change

Commit to

Quality

Thrillthe

Customer

Trackthe

Culture


Q&A with Co-Authors

Aruna Ravichandran

Peter Waterhouse

Kieran Taylor


Make Sure to Get Your Copy!

*All proceeds from the print edition support Foundation for Excellence - providing STEM scholarships to children in India

Free download or order the print edition* today:


http://www.ffe.org/


Thanks for Attending!