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1W2,r-' 31 I VOLUNTARYLABORARBITRATION DEC 2 21988 vu NATIONALBUSINESSAGENT CENTRALREGION INTHEMATTEROFTHEARBITRATIONBETWEEN i i i GRIEVANCE OF : i i UNITEDSTATESPOSTALSERVICE i i Emergency MAYWOOD,ILLINOIS(WESTCHESTERBRANCH) i i Suspensionand 60153-9998 i Dischargeof i i and i i RICHARDTHOMPSON i i NATIONALASSOCIATIONOFLETTERCARRIERS i (Justcause ; BRANCHNO .11 allegationof CHICAGO,ILLINOIS60606 conduct unbecominga Postal Service Employee) CASENOS .C4N-4A-D13215R0 C4N-4A-D13220I ARB .NO .8792 OPINION&AWARD Subiect : Emergencysuspensionandremovalforconductunbecominga PostalEmployee-allegedattemptedassaultonfellow employeeattheworksite-credibility-issuesofwhowas initialaggressorandprovocation-considerationofprior emergencysuspensionoveroneyearold,convertedto fourteendaysuspensionwithinoneyearofthisincident . SubmissionAgreement : RichardThompson,Grievant Wastheemergencysuspensionandsubsequentremovalofthe Grievantissuedinaccordancewiththejustcause provisionsofArticle16ofthe1984NationalAgreementand theincorporatedprovisionsofArticle19? ContractandHandbookandManualProvisions : Articles3,16(especiallySection10)and19ofthe1984 NationalAgreement,Jt .Ex .1 ; Part661 .53oftheEmployeeandLaborRelationsManual (ELM)(unacceptableconduct) ;

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  • 1W2, r-' 3 1IVOLUNTARY LABOR ARBITRATION DEC 2 2 1988

    vuNATIONAL BUSINESS AGENT

    CENTRAL REGION

    IN THE MATTER OF THE ARBITRATION BETWEENiii GRIEVANCE OF :ii

    UNITED STATES POSTAL SERVICE ii EmergencyMAYWOOD, ILLINOIS (WESTCHESTER BRANCH) ii Suspension and60153-9998 i Discharge of

    iiand ii RICHARD THOMPSONiiNATIONAL ASSOCIATION OF LETTER CARRIERS i (Just cause ;BRANCH NO . 11 allegation ofCHICAGO, ILLINOIS 60606 conduct

    unbecoming aPostal ServiceEmployee)

    CASE NOS . C4N-4A-D 13215 R0C4N-4A-D 13220 I

    ARB . NO. 8792OPINION & AWARD

    Subiect :Emergency suspension and removal for conduct unbecoming aPostal Employee - alleged attempted assault on fellowemployee at the work site - credibility - issues of who wasinitial aggressor and provocation - consideration of prioremergency suspension over one year old, converted tofourteen day suspension within one year of this incident .

    Submission Agreement :

    Richard Thompson, Grievant

    Was the emergency suspension and subsequent removal of theGrievant issued in accordance with the just causeprovisions of Article 16 of the 1984 National Agreement andthe incorporated provisions of Article 19?

    Contract and Handbook and Manual Provisions :

    Articles 3, 16 (especially Section 10) and 19 of the 1984National Agreement, Jt . Ex . 1 ;Part 661 .53 of the Employee and Labor Relations Manual(ELM) (unacceptable conduct) ;

  • Part 666 . 1 and 666 .2 of the ELM (discharge of duties andbehavior and personal habits) ;Part 223 of the Administrative Support Manual (Assaults) .

    APPEARANCES

    On Behalf of the Service :

    Garry Herbord Labor RelationsRepresentative

    Irving Nelson (and rebuttal)

    Patrick O'Keefe

    Branch Manager(Westchester Branch)

    Clerk ( Maywood)

    On Behalf of the NALC :

    Warren E . Fredrich Regional AdministrativeAssistant

    Richard E . Thompson

    James J . Smith

    Ronald Mahone

    Ethel Buffkin

    Charlene Grimes

    Grievant

    Chief Steward (Maywood)

    Letter Carrier

    Supervisor ofAdministration

    Witness

    ELLIOTT H . GOLDSTEIN29 South LaSalle Street

    Chicago, Illinois 60603(312) 444 - 9699

    I

  • I . INTRODUCTION

    The hearing in this case was held on Friday, September 12,

    1986 at the MSC North Suburban Postal facility located at 8999

    West Palmer, River Grove, Illinois before the undersigned Arbi-

    trator who was duly appointed by the parties to render a final

    and binding decision in this matter . At the hearing the parties

    were afforded full opportunity to present such evidence and

    argument as desired , including an examination and cross -examina-

    tion of all witnesses . No formal transcript of the hearing was

    made . Each party filed a post-hearing brief, which were received

    on September 22, 1986, whereupon the hearing was declared closed .

    Both parties stipulated at the hearing as to this Arbitrator's

    jurisdiction and authority to issue a final and binding decision

    in this matter .

    II . STATEMENT OF THE GRIEVANCE

    VIOLATION : Article 16

    FACTS : Emergency suspension for physically attackingRonald Mahone .

    UNION CONTENTIONS : At Step One hearing, Ronald Mahonesaid Richard Thompson never struct (sic) him and didnot attack him .

    CORRECTIVE ACTION REQUESTED : That Richard Thompson bereturned to work and all lost wages be paid to him .(Joint Exhibit 2)

    VIOLATION : Article 16

    FACTS: Charged with attacking letter carrier RonaldMahone . To be removed from the Service .

    UNION CONTENTIONS : Ronald Mahone said Richard Thompsonnever did attack him .

    3

  • CORRECTIVE ACTION REQUESTED : That Richard Thompson notbe removed from the Service . That all lost wages bereturned . (Joint Exhibit 3)

    III . FACTUAL BACKGROUND

    Richard E . Thompson , a full-time letter carrier at the

    Maywood, Illinois Post Office ( Westchester Branch ) was issued a

    Notice of Emergency Suspension dated December 28, 1985 and

    subsequently issued a Notice of Removal dated January 14, 1986 .

    The Emergency Suspension ( Jt . Ex . 7) was for physically

    attacking another full time regular carrier , Ronald Mahone . The

    removal notice ( Jt . Ex. 8) was for conduct unbecoming a Postal

    employee . The removal notice states , in pertinent part, as

    follows :

    You are hereby notified that you will be removed fromthe Post Service thirty days from receipt of thisletter . The reasons for this action are : CONDUCTUNBECOMING A POSTAL EMPLOYEE .

    On Friday , December 27, 1985, at approximate-ly 6 :00 A .M ., you called in stating you wouldnot be in to work due to personal problems .After talking to you further , you stated youwould make an attempt to report for duty . Atapproximately , 9 :00 A.M . you reported andafter observing your condition I suggestedthat you go back home , as you did not appearto be fit for duty . Upon exiting my officeyou attempted to physically assault Full TimeRegular Carrier Ronald Mahone and had to berestrained by myself and other employees .Your actions disrupted the work area and wereunbecoming a Postal Employee . You aretherefore , charged with Conduct Unbecoming aPostal Employee .

    You have the right to file a grievance under theGrievance / Arbitration procedures set forth in Article15 of the National Agreement within fourteen ( 14) daysof your receipt of this notice .

    4

  • The evidence is undisputed that there was physical contact

    between Grievant and Letter Carrier Mahone on Friday, December

    27, 1985 . Beyond that narrow zone of agreement, virtually

    other pertinent facts are in dispute between the parties .

    all

    It is the testimony of Grievant's immediate supervisor,

    then-supervisor of Delivery and Collection Patrick O'Keefe, that

    he was Grievant's supervisor for at least one year prior to the

    incident which triggered the removal . O'Keefe further testified

    that he had never had any problem with Grievant . O'Keefe also

    acknowledged that Grievant had, on Friday, December 27, 1985, the

    morning in question, telephoned O'Keefe and said he would be

    unable to report for work that day . O'Keefe informed Grievant

    that he was required to report for work that day, O'Keefe

    indicated . At approximately 8 :40 A .M., Grievant appeared at

    work . He told O'Keefe at this time that he had the night before

    been thrown out of his residence ; thrown in jail ; his car had

    been vandalized ; and that certain personal items, including a

    television and a stereo and other personal effects had

    disappeared . According to O'Keefe, Grievant further informed him

    that Grievant believed a fellow carrier, Ronald Mahone, was at

    least partly responsible for his troubles . O'Keefe also

    testified he smelled alcohol on Grievent's breath. Grievant

    generally agrees with O'Keefe's testimony as to these preliminary

    matters .

    At this point, the evidence presented by Union and Manage-

    ment witnesses begins to diverge . O'Keefe testified that, while

    the Grievant was in the superintendent's office, fellow carrier

    5

  • and Grievant ' s personal friend Ronald Mahone attempted to talk to

    the Grievant . O'Keefe further asserted that the Grievant

    suddenly exited the office and rapidly advanced Ronald Mahone .

    It is the explicit testimony of O'Keefe that he ran after

    Grievant , placed Grievant in a bear hug , and attempted to hold

    him away from Mahone . At this point , according to O'Keefe, he

    shouted an order to Mahone to leave the building and get out of

    Grievant ' s way. Because of the momentum of O'Keefe and Grievant,

    both fell forward into Mahone, who had not moved at all .

    Physical contact resulted .

    O'Keefe asserts that Grievant attempted to kick or strike

    Mahone . It is the testimony of all the Management witnesses

    presented that several employees , as well as O'Keefe , were needed

    to separate the Grievant from Mahone . There was shouting between

    the two men at the time . Additionally, the area where the

    altercation occurred was within hearing and sight-line of the

    public areas of the Postal facility , where customers were then

    currently present, the record evidence shows .

    Both O ' Keefe and Employer witness Mahone testified that

    Mahone required immediate medical attention . His injuries were

    diagnosed as a contusion to the right forefinger and another

    bruise to his back or lumbar area . The injuries caused Mahone to

    leave work and contact a physician in Melrose Park, Illinois,

    according to the testimony of both O'Keefe and Mahone .

    On December 30, 1985 the Postal Inspection Service received

    a report from the Post Master at Maywood that an altercation had

    taken place at the Westchester , Illinois Postal facility between

    6

  • two regular carriers on December 27 . On December 31st, the

    Postal service began its investigation , which resulted in the

    investigative memorandum (it . Ex . 9 ) which was admitted into

    evidence .

    In sum and substance , the evidence adduced by Management at

    the hearing closely tracks this investigative memorandum . In

    pertinent part, the investigative memo states as follows :

    2 . On December 31, 1985, Patrick O'Keefe, Superinten-dent, Delivery and Collections, Westchester , IL, wasinterviewed relative to the altercation between RichardThompson and Ronald Mahone . O'Keefe stated he waspresent from the time Richard Thompson reported to workon December 27, 1985 , until the altercation was overand Richard Thompson was sent home .

    3 . O'Keefe stated when Richard Thompson came to workon December 27, 1985, he asked O'Keefe where he shouldwork since Ronald Mahone was working his route .O'Keefe took Thompson out on the dock to talk . AfterO'Keefe heard Thompson ' s story, he told Thompson to gohome and take care of his personal problems .

    4 . When O'Keefe and Thompson passed Mahone on the wayto O'Keefe ' s office, Mahone tried to get Thompson'sattention indicated he wanted to talk to him . Thompsonjust ignored Mahone . While Thompson and O'Keefe werein O'Keefe ' s office , Mahone kept trying to talk toThompson , but Thompson kept telling him he didn't wantto talk to him . After Thompson told Mahone four timeshe didn't want to talk, Thompson opened the door andwent toward Mahone . O'Keefe said he could not see whograbbed who first , but both men ended up on the floor .

    5 . O'Keefe said the whole incident would not haveoccurred if Mahone would have left Thompson alone as hewas told to do . O'Keefe provided a sworn statement,copy attached .

    6 . On December 31, 1985 , Ronald Mahone, RegularCarrier , was interviewed relative to the incident .Mahone stated he has known Richard Thompson for quitesome time and related a story of incidents which hadtaken place prior to December 27, 1985 .

    7 . On the morning of December 27, 1985 , Mahone statedhe was working Thompson ' s route when Thompson came to

    7

  • work . Mahone said he tried to talk to Thompson severaltimes, but Thompson would not talk to him . Finally,Thompson came toward him and Mahone put down his mail .

    As Thompson got closer , Mahone ducked down and Thompsonwent over on top of him . Mahone provided a swornwritten statement , copy attached .

    8 . On December 31, 1985 , Lloyd Beasley ,Clerk,

    Westchester , IL Post office, was interviewed relativeto the incident . Beasley stated he did not see thefight start, but he heard a commotion and went to seewhat happened . Bealsey said he saw Mahone and Thompsonbeing pulled apart . He said he stepped between the twomen and told Thompson to calm down , which he did .Beasley provided a sworn written statement, copyattached .

    9 . On January 2, 1986, Richard Thompson was inter-viewed relative to the incident . Thompson stated hewas on leave without pay because of the incident .Thompson then related the story of how Mr . O'Keefe toldhim he must report to work on the morning of December27, 1985 , and when he came to work Richard Mahone wasworking his route .

    10 . Thompson stated while he was in the office , Mahonekept trying to talk to him about a problem between thetwo of them . Thompson said he was upset and didn'twant to talk to Mahone . He told him so several times .When Mahone wouldn't let up, Thompson said he startedto walk toward Mahone and Mahone moved toward him .Thompson said when they got close, Mahone crouched downand grabbed him by the thighs .

    11 . Thompson said after Mahone grabbed him, he grabbedMahone over the back and around the waist . O'Keefegrabbed him from behind and they fell to the floor .People then came and broke them up . Thompson said ifMahone had not grabbed him by the legs he would nothave touched Mahone . Thompson provided a sworn writtenstatement , copy attached .

    12 . On January 3, 1986 , several other carriers whoworked routes close to where the incident took placewere interviewed . Each one said they did not see theincident start .

    Grievant testified that he has a seniority date of August

    25, 1979 and had worked for the Postal service for approximately

    8

  • 6 1/2 years . At the time of his removal, he was a full-time

    letter carrier .

    The record shows that Superintendent O'Keefe proceeded to

    issue the emergency suspension and then , after investigation by

    the Postal Inspectors and receipt of the Investigative

    Memorandum , Joint Exhibit 9, the removal action . O'Keefe also

    testified that he suspended Ronald Mahone for seven days, for

    failure to follow instructions . According to O'Keefe's

    testimony , this is because Mahone had not responded quickly

    enough to his direct order to leave the premises when Grievant

    began to walk toward him .

    The Union points out that in the actual suspension, Union

    Exhibit 7, O'Keefe wrote :

    "Your actions disrupted the work area, were threateningto other employees and unbecoming of a Postal employee .Therefore , you are being charged with Failure to FollowInstructions ."

    Ultimately , the Postal Service reduced the seven day suspension

    for Mahone to a three day suspension ( Un . Ex . 9) .

    It was upon these facts that the instant matter came before

    this Arbitrator for final and binding resolution .

    IV . CONTENTIONS OF THE PARTIES

    A . The Service

    In arguing for the upholding for its emergency suspension

    and subsequent removal of Grievant , the Postal Service maintains

    that Grievant violated the standards of conduct required of a

    9

  • Postal employee, as set forth in the ELM and particularly at

    Section 661 .53 and 666 .1 and 666 .2 . The ELM sections prohibit as

    unacceptable any criminal conduct or other conduct prejudicial to

    the service . The Administrative Support Manual (Jt . Ex . 6) also

    prohibits assaults .

    It is the further position of the Postal Service that

    Grievant, without provocation, reason or excuse, attempted to hit

    another employee and shouted remarks at the employee within sight

    and hearing of the public . Grievant was clearly the aggressor in

    this dispute and initiated the physical contact, the Service

    contends . Accordingly, he clearly was guilty of conduct

    unbecoming a Postal employee .

    The Employer also notes that one defense which Grievant and

    the Union offer is that Employer witness and Second Step

    Designee for the Service Irving Nelson did not properly conduct

    the Step Two meeting in this case . As the Employer understands

    the Union argument, it is alleged that Nelson improperly

    considered a prior similar incident which had resulted in

    discipline over one year before the current emergency suspension

    (Jt . Ex . 7) . The service also notes that the Union is apparently

    asserting that the prior incident was not noted on the Step Two

    decision by Nelson, although it was concededly one basis or

    factor for his denial at that step .

    The Employer strongly asserts, however, that the evidence

    does not support these technical claims . First, it is obvious

    that there was a disciplinary action initiated within two years

    of the incident involved in this case . On December 29, 1983,

    10

  • Grievant received a fourteen day suspension for a similar act,

    according to the record evidence (Em . Ex . 6) .

    Moreover, Second Step Designee Nelson obviously did not

    detail the prior record of Grievant in the Second Step answer ;

    his consideration of the Grievant's prior work history was

    disclosed, Nelson testified, when he informed the Union

    Representative, James J . Smith, at that meeting that he was

    considering Grievant's prior record . That Nelson did tell the

    Union about his use of Grievant's prior violation is shown by

    Employer Exhibit 2 . This is Nelson's report to district employee

    and labor relations, which did state at paragraph eight that

    Nelson had told Smith that he was considering the previous

    incident .

    Under these circumstances, argues the Service, the Union has

    not proved that there was any technical defect at the Step Two

    level . Contrary to the Union's claims, the prior discipline

    considered by Nelson was within the two year period provided by

    the contract . The December 22, 1983 emergency suspension (Em .

    Ex . 5) and the conversion to a fourteen day suspension on

    December 29 (Em . Ex . 6) are separate and distinct . They must be

    considered as completely separate instances or forms of

    discipline . Therefore, the relevant provision of Article 16,

    Section 10 has not been violated in either its letter or spirit .

    Along the same vein, the fact that the Second Step answer does

    not indicate that the prior incident was used by Nelson in his

    decision to deny the grievance also does not violate the

    contract . The Union and Grievant had notice through the

    11

  • statements by Nelson to Smith at the actual Second Step meeting,

    Management urges .

    In sum,, the Service asserts that failure to discipline

    Grievant under these circumstances would send a message to the

    employees working at the involved installation that it is

    permissible to fight, to carry personal matters into the work

    facility, and to threaten the safety and bodily integrity of

    fellow employees . The Postal Service has a duty under the

    National Agreement to see to the safety of all in the post

    office . Someone who can attempt to commit an assault without

    punishment is an unsafe person. The testimony, evidence and

    Grievant's admitted actions lead to the logical conclusion that

    when the Grievant exited the supervisor's office, he was not

    going to shake Mr . Mahone's hand. He intended to assault him and

    he in fact made physical contact, a battery under the law . Such

    actions constitute conduct'unbecoming a Postal employee .

    Therefore, both grievances should be denied in their

    entirety, the Service maintains .

    B. The Union

    Initially, the union argues that Grievant was not discharged

    for an assault, although Management improperly claims that an

    assault occurred . The Grievant was fired only for conduct

    unbecoming a Postal employee . Yet the Union claims that fellow

    carrier Mahone was certainly the aggressor or instigator in this

    incident ; there is absolutely no evidence that Grievant Thompson

    ever struck a blow . Mahone, however, for more serious

    12

  • misconduct, received only a three-day suspension . The Union

    accordingly urges that, when the circumstances are fairly

    assessed , Grievant should be reinstated, with full back pay and

    all other benefits restored .

    The Union further claims that the testimony clearly estab-

    lished that Mahone was the person who was continually trying to

    make contact with Grievant Thompson . The record is clear that

    Mahone attempted to talk to Grievant at least three or four

    times . O'Keefe so testified, and both Mahone and Grievant

    generally agree with that basic fact . The evidence also clearly

    shows that each time, Grievant said "I don't want to talk to

    you." Therefore, the evidence establishes that Mahone and not

    Grievant initiated the dispute or at least brought the personal

    activities of the two to the work place .

    Second, there are at least three instances of disparate

    treatment involved in this case . One such instance is the

    obvious fact that Mahone received only a three day suspension,

    while Grievant was fired . Yet, from then-Supervisor O'Keefe's

    own testimony and statements (Un . Ex . 6 and Em . Ex . 1), it is

    obvious that O'Keefe told Mahone "to get away" from Grievant at

    least three times before Grievant ever approached Mahone. The

    evidence also shows that O'Keefe then told Mahone at least one

    other time after the three men became entangled to get out of the

    way or leave . It was Mahone's failure to respond to O'Keefe's

    direct order which caused the incident in this case, the Union

    strongly urges .

    13

  • Additionally, the Union presented evidence that there had

    been two separate instances where supervisors had been involved

    in altercations and no removal resulted . Witnesses were called

    by the Union to verify that fist fights have broken out at the

    Maywood Postal facility or its Westchester Branch between super-

    visors ; none resulted in a removal of any involved supervisor,

    the Union argues . The Union accordingly contends that the

    doctrine of disparate treatment requires reinstatement of the

    Grievant .

    Last, the Union claims that the evidence shows that Second

    Step Designee Nelson improperly considered discipline imposed on

    Grievant from an incident that had occurred more than two years

    prior to the current matter, in contravention of the specific

    provisions of Article 16, Section 10 of the labor contract . The

    Union asserts that that clause provides that "no disciplinary

    action initiated against the employee" be used by Management or

    considered after two V ears . In this case, the prior incident of

    discipline was initiated on December 22 (Em . Ex . 5) although the

    disciplinary action " was converted " from an emergency suspension

    to a fourteen day suspension or December 29, 1983 , one day within

    the two year period .

    Management has therefore improperly used an instance of

    prior discipline in a manner in which the contract clearly

    prohibits . The conversion of the emergency suspension to a

    fourteen day suspension was not the " initiation" of discipline,

    the Union contends . Instead, the manual procedures of the Postal

    Service - well-known to the Arbitrator - are to rescind prior

    14

  • discipline and issue a new letter if a separate disciplinary

    action is desired . This is the practice of the Postal Service ;

    the Arbitrator should be fully aware of that practice through his

    experience dealing with these parties , suggests the Union .

    The Union also urges that there is a defect in the Second

    Step decision, since it does not detail or outline any use by

    Management of prior discipline in the instant case . It is to be

    remembered that the labor contract requires that "all assertions,

    facts and theories" be disclosed by each party prior to

    arbitration . The use of prior discipline in determining the just

    cause of the discharge at the Second Step, without an indication

    on the Step Two answer itself, does not comply with the

    requirements for documentation unambiguously set forth in the

    National Agreement , the Union argues .

    For all the foregoing reasons , the grievances should be

    sustained in their entirety, the Union asserts .

    V . DISCUSSION AND FINDINGS

    This case presents the Arbitrator with a close contest of

    credibility . On the one hand, we have the Grievant, who, as the

    Service notes, was observed by several employees walking at a

    rapid pace toward a fellow letter carrier while shouting at him .

    Second, we have the fact that Grievant and Carrier Mahone did

    meet and some kind of physical contact occurred . Of that there

    can be no doubt . The fact that Supervisor O'Keefe placed

    Grievant in a bear hug so that no actual fight occurred can not

    lessen the seriousness of the incident or the potential for

    15

  • serious physical harm . In fact , Mahone was injured slightly and

    did require minor medical attention from the brief encounter .

    On the other hand, we have the acknowledged fact that no

    witness other Grievant and Mahone could testify as to who actual-

    ly struck whom or how the two men were exactly placed when they

    first made contact . And , as emphasized by the Union , we have the

    peculiar fact that O'Keefe's grasping of Grievant may indeed have

    thrown Grievant into Mahone and actually caused the battery or

    physical contact .

    The precedent cases cited to me clearly reflect the fact

    that summary discharge for assault at the work place constitutes

    just cause for discharge . The cases supplied by Management also

    reveal that an attempted assault constitutes conduct unbecoming

    to a Postal employee and also permits summary removal . I, like

    numerous other arbitrators, have uniformly recognized such a

    right to summarily discharge an employee without consideration of

    his or her prior work record , when, as here, the authority to

    discharge is derived from some specific language in the labor

    contract ( Article 16 , Section 1 of Jt . Ex . 1) .

    Accordingly, the precedent awards presented by Management

    merely follow the long line of other cases and capably summarize

    what is clearly a consensus rule . No further principles applica-

    ble to this case can be gleaned from the cases presented by the

    Postal Service, other than the fact that a relatively long-term

    employees can be fired for attempting to attack fellow employees

    at the work station or otherwise , just as when the attempts to

    assault others are successful and a fight occurs .

    16

  • As in so many cases involving similar issues, the

    in this particular dispute concerns (1) not whether an

    assault on a fellow employee constitutes just case for

    argument

    attempted

    discharge

    but whether such an assault did in fact occur ; and (2) whether,

    assuming Grievant did intend to strike and did make actual

    physical contact with carrier Mahone by striking at least two

    blows while the two were on the work floor ( as seems rather

    obvious by the overwhelming evidence presented), discharge was a

    fair and just penalty for this conduct, which the Union views as

    provoked by Mahone himself .

    As noted above, the Union has emphasized a third issue, that

    of whether Second Step Designee Nelson violated the rules and

    regulations of the Postal Service in his conduct of the Second

    Step meeting . I will discuss that technical point after a

    discussion of the actual merits involved in this case .

    It is my opinion, based on my evaluation of the testimony of

    the witnesses and the documentary evidence submitted, that an

    attempted assault on carrier Mahone obviously occurred on the

    workfloor . This fact was clearly and convincingly established by

    the Postal Service . By this, I mean that Grievant Thompson

    clearly lost his temper and attempted to assault Mahone outside

    the superior's office area and near the customer service or

    public areas of the post office, after whatever initial

    interchange in Supervisor O'Keefe's . office had ceased. My

    reasons for reaching this conclusion are as follows .

    First, I find that virtually all witnesses concede that

    Grievant began to walk toward Mahone and, while he was doing so,

    17

  • -began to'shout and swear at him . That is in accord with Mahone's

    description of the events . At least two other occurrence wit-

    nesses, including Supervisor O'Keefe, generally outlined the same

    basic facts . Even the Grievant testified that, in broad scope,

    these witnesses were accurate in their observations of what

    happened in plain view after Mahone attempted at least four times

    to talk to Grievant and Grievant had told him to get away from

    him or leave him alone .

    The important point of agreement in the massive amount of

    testimony presented is that while Grievant and Mahone were

    capable of being observed, it was Grievant who moved toward

    Mahone and Grievant who was restrained by O'Keefe at or just

    before the point of physical contact . No convincing evidence was

    presented that Mahone was shouting obscenities, was coming toward

    Grievant in a threatening way, or was pushing or striking at him

    during the times immediately before their physical contact .

    The problem comes down to the issue of provocation and

    whether Mahone's actions immediately before the physical contact

    were sufficient to provoke Grievant and to hang on to him the tag

    of aggressor . It is to be noted that Grievant and the Union are

    relying on the fact that Mahone was the aggressor throughout the

    entire sequence of events, or that he at least triggered a

    response for which Grievant can not be held responsible .

    Grievant claims further that Mahone grabbed him around his legs,

    and attempted to tackle him . It was only at that point that

    Grievant grabbed him around the head, he claims . The Union

    18

  • maintains that Grievant's acts were reasonable under the

    circumstances , since Mahone had tried to talk to him at least

    four times just prior to these events, in a provocative and

    unreasonable effort to "work things out ."

    As both sides concede, Grievant was under great physical and

    emotional stress on the day in question . Grievant had attempted

    to report off at approximately 6 A.M. that morning and had told

    his supervisor that he was suffering from serious personal

    problems . Management ordered Grievant to come in to work anyway .

    When Grievant arrived at the work site, his physical appearance

    gave notice to Supervisor O'Keefe that there was a problem in

    keeping Grievant at work . After a brief discussion, where

    Grievant disclosed his travails of the prior evening, and during

    which O'Keefe apparently smelled alcohol on Grievant's breath,

    O'Keefe excused Grievant and told him to go home . It was when

    Grievant was getting his coat and then proceeding to the supervi-

    sor's office to pick up his check that Mahone approached him for

    the first time and attempted to discuss their off-duty problems .

    Grievant told Mahone , in essence , to get away from him . As

    Grievant proceeded to the office, Mahone again approached

    Grievant and then persisted in asking to talk to him on at least

    three separate occasions . According to Supervisor O'Keefe, it

    was during that period that O'Keefe initially told Mahone to get

    away from the Grievant and stay away from him . That is the

    statement contained in the handwritten affidavit of O'Keefe,

    19

  • introduced into evidence as Employer's Exhibit 1 . Finally, while

    Grievant was moving toward Mahone in a threatening way, O'Keefe

    for at least the second or third time, instructed Mahone to move

    away. This time, though, O'Keefe shouted a direct order for

    Mahone to leave the premises and get out of the way. All these

    orders or requests from O'Keefe to Mahone were not obeyed .

    As noted by Arbitrator Harry Dworkin, there are occasions

    where one employee may be terminated because of fighting and

    another employee may receive no discipline whatsoever, based on

    the degree of involvement in the fight and the validity of the

    ability to defend one self against clear aggressive acts or

    invasions of bodily integrity . See Schuler Axle Co . , 51 LA 210 .

    See also Convair Div ., 48 LA1099 (H. Block, 1967) where an

    employee was given a five-day disciplinary lay-off for his

    involvement in an altercation with another employee in a plant

    cafeteria during working hours . Arbitrator Block emphasized the

    on-premises location of the altercation and the potential effect

    of such conduct upon plant operations . Block states :

    "The Arbitrator must underscore the gravity of theincident, if for no other reason than it happened onthe Company premises, inside the cafeteria provided forCompany personnel and in the presence of other employ-ees ."

    It is thus apparent that one employee can be terminated and

    another merely suspended, as was the case in this dispute,

    without disparate treatment being involved . However, the employ-

    ee who is given the lesser discipline must not be the aggressor

    20

  • or initiator of the dispute and certainly must be found to have

    diminished or lessened culpability or fault .

    The problem with this case is that Grievant and the Union

    claim that Mahone provoked him, rather than Grievant attempting

    to provoke or attack Mahone . As I have stated, I do not believe

    Grievant's assertions that Mahone attempted to grab Grievant

    around the legs as a first blow or strike at Grievant . At any

    rate, I find that, at best, Grievant's testimony, if fully

    credited, was that Mahone responded in fear when Grievant charged

    him in a threatening or provoking way . That much is clear from

    any sensible reading of this record .

    The issue thus comes down to whether Mahone's persistence in

    his attempts to discuss with Grievant personal matters or to

    resolve the problems existing between the two was sufficient

    provocation to make him equally at fault . There is no doubt or

    dispute that Supervisor O'Keefe ordered Mahone away from Grievant

    and, had Mahone responded, no incident would have occurred . That

    was the basis for O'Keefe's imposition of a suspension against

    Mahone in the first place . Therefore, some fault on Mahone's

    part is involved . The more difficult question is whether the

    acts of Mahone in talking to Grievant constituted cause, under

    these peculiar facts and circumstances, for Grievant's

    inappropriate response?

    It seems plain to me that Mahone engaged in no overtly

    aggressive act against Grievant, at least at the work place ; he

    did not shout at Grievant, swear at him, or attempt to move

    toward him, as Grievant did to Mahone . Even so , Mahone pressed

    21

  • his desire for conversation and to resolve their off-premises

    dispute far beyond the bounds of common sense . He knew Grievant

    was upset and emotionally in turmoil . He was told by Grievant

    and then-Supervisor O'Keefe to stay away numerous times . He

    persisted in entangling himself with Grievant anyway . This is

    what constitutes the degree of provocation involved which

    justified Mahone's being disciplined . Was it sufficient to

    mitigate the attempted assault? After careful consideration, I

    believe, under these unique facts, that it was .

    In the Arbitrator's opinion, the "aggressor" in most

    altercations is the employee who causes the dispute to go beyond

    the verbal stage by placing or attempting to place his/her hands

    upon another employee in an aggressive or offensive manner . It

    is unclear from the record whether Grievant did so here, although

    he walked or trotted over to Mahone and began to shout at him .

    It is thus not clear whether it was the conduct of Grievant or

    Mahone that triggered the events that followed, ending with a

    wrestling match on the work floor among Grievant, Supervisor

    O'Keefe and Mahone . It is also significant that the record is

    unclear whether Mahone placed a hand upon the Grievant with an

    offensive or aggressive intent at that point .

    Grievant committed a substantial breach of a clear and

    reasonable Employer work rule . Without belaboring the point, he

    was subject to serious discipline . After all, it was Grievant's

    ultimate responsibility as an adult and a presumably responsible

    worker to keep his personal life and off-duty problems separate

    22

  • from his responsibilities and the manner in which he conducted

    himself at the work station . I so hold . However, the fact that

    Mahone was at least to some degree the proximate cause of the

    incident and received only three -days off seems to me to be an

    example of disparate treatment . The line between aggressor and

    victim is too fuzzy for the great difference in penalty, in my

    opinion .

    Since I have determined that the Employer has failed to

    prove its case on the merits , it is unnecessary to resolve the

    two procedural or technical issues raised by the Union .

    Accordingly , I do not reach these issues for final and binding

    determination .

    As I have noted above, I have found Grievant Thompson to

    have engaged in serious misconduct not directly proportionate to

    Mahone's preceding actions . Therefore , no back pay is awarded to

    Grievant Thompson under these facts .

    23

  • VI . AWARD

    For the reasons stated above and incorporated herein

    fully rewritten , the discharge grievance is sustained in

    as if

    part .

    The emergency suspension grievance is denied . Grievant is

    ordered reinstated with full seniority and other contractual

    benefits restored , but with no back pay .

    Elliott H . Goldstein

    December 8, 1986Chicago, Illinois

    24