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    PRINCIPLES OF MARKETING

    Pricing Products:Understanding and Capturing Customer Value

    Pricing Products:Pricing Strategies

    66

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    Learning Objectives

    After studying this chapter, you should be ableto:

    1. Answer the question What is price? and discussthe importance of pricing in todays fast-changingenvironment

    2. Discuss the importance of understanding customervalue perceptions when setting prices

    3. Discuss the importance of company and productcosts in setting prices

    4. Identify and define the other important internal andexternal factors affecting a firms pricing decisions

    10-2

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    What Is Price?

    Price is the amount of money chargedfor aproduct or service. It is the sum of all the

    values that consumers give up in order togain the benefits of having or using aproduct or service.

    Price is the only element in the marketing mixthat produces revenue; all other elementsrepresent costs

    10-4

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    Factors to ConsiderWhen Setting Prices

    Customer Perception of Value

    Value-based pricing uses the buyersperceptions of value, not the sellers

    cost, as the key to pricing. Price is

    considered before the marketing program

    is set.

    Value-based pricing is customerdriven

    Cost-based pricing isproductdriven 10-6

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    Factors to ConsiderWhen Setting Prices

    Customer Perception of Value

    Value-based pricing

    Good-value pricing Offers the right combination of quality

    and good service to fair price

    Value-addedpricing Existing brands are being redesigned to

    offer more quality for a given price orthe same quality for less price

    10-7

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    Factors to ConsiderWhen Setting Prices

    Customer Perception of Value (Good-Value

    Pricing)

    Everyday low pricing (EDLP)involves charging a

    constant everyday low price with few or no

    temporary price discounts

    High-low pricinginvolves charging higher prices

    on an everyday basis but running frequent

    promotion to lower prices temporarily on

    selected items10-9

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    Factors to ConsiderWhen Setting Prices

    Customer Perception of Value (Value-Added

    Pricing)

    Value-added pricing attaches value-added

    features and services to differentiate offers,

    support higher prices, and build pricing power

    Pricing poweris the ability to escape pricecompetition and to justify higher prices and

    margins without losing market share

    10-10

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    Factors to ConsiderWhen Setting

    Prices

    Company and Product Costs

    Cost-based pricing involves setting pricesbased on the costs for producing,

    distributing, and selling the product plus a

    fair rate of return for its effort and risk

    10-11

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    Factors to ConsiderWhen Setting Prices

    Company and Product Costs

    Types of costs

    Fixed costs

    Rent, salaries etc

    Variable costs

    Raw materials, packaging etc Total costs

    TC = TFC + TVC

    10-12

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    Factors to ConsiderWhen Setting Prices

    Company and Product Costs (1) Costs as a

    Function of Product Experience, Concept

    Experience or learning curve is when the

    average cost falls as production

    increases because fixed costs are spread

    over more units

    * Economies of Scale

    10-17

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    Factors to ConsiderWhen Setting

    PricesCompany and Product Cost (3) Break-Even

    Analysis and Target Profit Pricing

    Break-even pricing is the price at which totalcosts are equal to total revenue and thereis no profit.

    TC = TR

    Target profit pricing is the price at which thefirm will break even or make the profit its

    seeking 10-19

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    Factors to ConsiderWhen Setting

    Prices

    break-even = fixed cost

    volume (price-variable cost)

    10-20

    Break-Even Analysis and Target Profit Pricing

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    Factors to ConsiderWhen Setting

    Prices

    Other Internal and External Considerations

    Affecting Price Decisions

    Customer perceptions of value set the

    upper limit for prices, and costs set the

    lower limit

    Companies must considerinternal and

    external factors when setting prices

    10-21

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    Factors to ConsiderWhen Setting

    PricesOther Internal and External ConsiderationsAffecting Price Decisions

    Internal factors

    Marketing strategies Organization Who should set the price and who can influence

    Objectives Survival, profit maximization, customer retention etc

    Marketing mix 4 Ps (Product, Place, Promotion and Price)External factors

    Market demand

    Competitors strategies and prices10-22

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    Factors to ConsiderWhen Setting

    PricesOther Internal and External Considerations

    Affecting Price Decisions

    Types of markets Pure competition

    Monopolistic competition

    Oligopolistic competition Pure monopoly

    10-28

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    Factors to ConsiderWhen Setting

    PricesOther Internal and External Considerations

    Affecting Price Decisions

    Pure competition is a market with many buyers andsellers trading uniform commodities where nosingle buyer or sellerhas much effect on marketprice

    Monopolistic competition is a market with manybuyers and sellers who trade over a range ofprices rather than a single market price withdifferentiated offers.

    10-29

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    Factors to ConsiderWhen Setting

    Prices

    Other Internal and External ConsiderationsAffecting Price Decisions

    Oligopolistic competition is a market with fewsellers because it is difficult for sellers to enterwho are highly sensitive to each others pricing andmarketing strategies

    Pure monopoly is a market with only one seller. In aregulated monopoly, the government permits aprice that will yield a fair return. In a non-regulatedmonopoly, companies are free to set a marketprice.

    10-30

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    Factors to ConsiderWhen Setting

    Prices

    Other Internal and External ConsiderationsAffecting Price Decisions

    Th

    e demand curve shows the number of units themarket will buy in a given period at different prices

    Normally, demand and price are inversely related

    Higher price = lower demand

    For prestige (luxury) goods, higher price can equalhigher demand when consumers perceive higherprices as higher quality

    10-31

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    Factors to ConsiderWhen Setting

    Prices

    Other Internal and External ConsiderationsAffecting Price Decisions

    Price elasticity of demand illustrates theresponse of demand to a change in price

    Inelastic demand occurs when demand hardlychanges when there is a small change in price

    Elastic demand occurs when demand changesgreatly for a small change in price

    10-32

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    Factors to ConsiderWhen Setting

    Prices

    Other Internal and External ConsiderationsAffecting Price Decisions

    Factors affecting price elasticity of demand Unique product

    Quality

    Prestige

    Substitute products Cost relative to income

    10-33

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    Factors to ConsiderWhen Setting

    Prices

    Other Internal and External Considerations

    Affecting Price Decisions

    Competition strategies and prices

    Factors to consider

    Comparison of offering in terms of customer value Strength of competitors

    Competition pricing strategies

    Customer price sensitivity

    10-34

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    Factors to ConsiderWhen Setting

    Prices

    Other Internal and External Considerations

    Affecting Price Decisions

    Other external factors

    Economic conditions

    Resellers response to price

    Government

    Social concerns

    10-35

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    TWO BROAD NEW-PRODUCT

    PRICING STRATEGIESMarket skimming pricing

    Setting a high price for a newproduct to skim maximum revenues

    layer by layer from the segmentswilling to pay the high price.

    Sony introduced HDTV, Blu-RayDisc Player

    Market penetration pricingSetting a low price for a new

    product in order to attract a largenumber of buyers and a large marketshare.

    Maybelline High DefinitionMascara

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    Product Mix Pricing Strategies

    Product line pricing

    Optional-product pricing

    Captive- product pricing By-product pricing

    Product bundle pricing

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    1. Product Line Pricing

    Setting prices for a closely related set of

    products or for a product line.

    Different elements of the product line can

    be used to appeal to different segments

    of the market.

    The product can differ in small ways, such

    as features or complementary

    Example, Coke, Diet Coke, Cherry Coke,

    and Vanilla Coke, the prices are quite

    similar

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    2. Optional-Product Pricing

    Offering to sell optional or accessoryproducts along with their main product.

    Example, I-Pod buyers may choose extraaccessories such as travel chargers,external transmitters, speakers and

    armbands.

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    3. Captive-Product Pricing

    Applies to products that are used together

    when one of the product fills a sustainable

    need.

    Example, Gillette prices razors rather

    modestly but makes huge margins on the

    blades.

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    4. By-Product Pricing

    Manufacturers will seek amarket for its by-productsand should accept anyprice that covers morethat the cost or storingand delivering them.

    Meat processes,petroleum, agriculture

    products, chemicals etc Example, zoo sells

    manure to farmers

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    5. Price Bundling (Product Bundle Pricing)

    Takes a set of products, offers them to

    customers in a package, usually price thepackage lower than sum of the individualcomponents.

    Often consisting of models that slow

    sellers, specially priced to eliminateinventory

    But, some of the bundle can be priceshigher than the sum of the product,

    example, McD-Happy Meals

    Nevertheless, you as a product managershall seek ways to unbundledthe productpackage to allow customers to choosewhat they want to pay for

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    Price Adjustment Strategies

    Discount and allowance pricing

    Segmented pricing

    Psychological pricing Promotional pricing

    Geographical pricing

    International pricing

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    Price Adjustment Strategies

    Pricing Strategies

    Discounts Cash discount for paying promptly

    Quantity discount for buying in large volume

    Functional (trade) discount for selling,storing, distribution, and record keeping

    Allowances Trade in allowance for turning in an old item

    when buying a new one

    Promotional allowance to reward dealers forparticipating in advertising or sales support

    programs 11-14

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    Price Adjustment Strategies

    Pricing Strategies

    Discount and allowance pricing reducesprices to reward customer responses such

    as paying early or promoting the product

    Discounts

    Allowances

    11-13

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    Price Adjustment StrategiesPricing Strategies

    Segmented pricing is used when acompany sells a product at two or moreprices even though the difference is not

    based on cost

    Customer segment pricing

    Product form segment pricing Different versions of the product are priced

    differently

    Location pricing

    Charge different price for different location11-16

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    Price Adjustment Strategies

    Pricing Strategies

    Psychological pricing occurs when sellersconsider the psychology of prices and not simplythe economics, the price is used to say somethingabout the product.

    Reference prices areprices that buyers carry intheir minds and refer to when looking at a given

    product Noting current prices

    Remembering past prices

    Assessing the buying situations

    11-20

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    Price Adjustment

    Strategies

    Promotional pricing is when prices aretemporarily priced below list price or cost to

    increase demand.

    Loss leaders

    Special event pricing

    Cash rebates Low interest financing

    Longer warrantees

    Free maintenance11-21

    Pricing Strategies

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    Price Adjustment Strategies

    Pricing Strategies

    Risks of promotional pricing Used too frequently, and copies by

    competitors can create deal-prone

    customers who will wait for promotions and

    avoid buying at regular price

    Creates price wars

    11-23

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    Price Adjustment Strategies

    Pricing Strategies

    Geographical pricing is used for customers in

    different parts of the country or the world FOB (Free-On-Board) pricing

    Uniformed delivery pricing

    Zone pricing

    Basing point pricing Freight absorption pricing

    11-24

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    Price Adjustment Strategies

    Pricing Strategies

    Dynamic pricing when prices are adjusted continually to meet the

    characteristics and needs of the individual

    customer and situations

    International pricing prices are set in a specific country based on

    country-specific factors Economic conditions

    Competitive conditions

    Laws and regulations

    Infrastructure

    Company marketing objective11-28

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    Price Changes

    Initiating Pricing Changes

    Price cuts is a reduction in price

    Excess capacity Increase market share

    Price increases is an increase in selling price

    Cost inflation Increased demand and lack of supply

    11-32

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    Price Changes

    Buyer Reactions to Pricing Changes

    Price cuts

    New models will be available

    Models are not selling well

    Quality issues

    Price increases Product is hot Company greed

    11-33

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    Price Changes

    Responding to Price Changes

    Questions Why did the competitor change the price?

    Is the price cut permanent or temporary?

    What is the effect on market share and

    profits?

    Will competitors respond?

    11-34

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    Price Changes

    Responding to Price Changes

    Solutions Reduce price to match competition

    Maintain price but raise the perceived value

    through communications

    Improve quality and increase price

    Launch a lower-price fighting brand

    11-35

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    Public Policy and Pricing

    Pricing Within Channel Levels

    Price fixing: Sellers must set prices withouttalking to competitors

    Predatory pricing is prohibited.

    Selling below cost with the intention ofpunishing a competitor or gaining higher long-term profits by putting competitors out ofbusiness

    11-36

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    Public Policy and Pricing

    Pricing Across Channel Levels

    Robinson Patman Act prevents unfairprice

    discrimination by ensuring that sellers offer thesame price terms to customers at a given level oftrade

    Price discrimination is allowed: If the seller can prove that costs differ when selling to

    different retailers

    If the seller manufactures different qualities of the sameproduct for different retailers

    11-37

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    Public Policy and Pricing

    Pricing Across Channel Levels

    Retail (resale) price maintenance is when a

    manufacturer requires a dealer to charge aspecific retail price for its products.

    Deceptive pricing occurs when a seller states prices

    or price savings that mislead consumers or are notactually available to consumers

    Both are prohibited under the LAW!

    11-39

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    Public Policy and Pricing

    Pricing Across Channel Levels

    Deceptive pricing occurs when a seller states prices

    or price savings that mislead consumers or are notactually available to consumers

    Scanner fraud failure of the seller to enter currentor sale prices into the computer system

    Price confusion results when firms employ pricingmethods that make it difficult for consumers tounderstand what price they are really paying

    11-39