chapter sevenb managing technology and innovation.pptx

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    Managing Technologyand Innovation

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    Technology Sourcing

    Technology sourcing typically a make or

    buy decision.

    It is important in a frms R&D strategy

    In-house R&D has traditionally been an

    important source o technical knowledgeor companies.

    irms can also tap the R&D capabilities ocompetitors!suppliers!and other

    organi"ations through contractualagreements such as licencing!R&Dagreements! #oint $entures andac%uisitions.

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    hen should a frm buy or license

    technology rom others instead ode$eloping it internally'

    ( company should buy technologiesthat are commonly a$ailable butmake )and protect* those that arerare!$aluable!and hard to imitateand that ha$e no close substitutes.

    +utsourcing technology may beappropriate when,

    . The technology is o low signifcance

    to competiti$e ad$antage.)non-

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    . The supplier has proprietarytechnology

    /. The suppliers technology is betterand or cheaper and reasonably easyto integrate into the current system.

    0. The companys strategy is based onsystemdesign!marketing!distribution!and

    ser$ice-not on de$elopment andmanuacturing.

    1. The technology de$elopment

    process re%uires new special

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    Product Portfolio

    This matri2 was de$eloped by 4oerbased on the product lie cycle.

    It is also called 1- cellproduct5market e$olution matri2.

    It depicts the types o de$elopingproducts that cannot be easilyshown on other portolio matri2es.

    6roducts are plotted in terms o theircompetiti$e positions and theirstages o product5market e$olution.

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    (s on the 78 9usiness :creen! thecircles represent the si"es o theindustries in$ol$ed! and the piewedges represent the market shareso the frms business product lines.

    6resent and uture matri2es can bede$eloped to identiy strategicissues.

    or e2ample! we could ask why6roduct 9 does not ha$e a greatershare o the market! gi$en its strong

    competiti$e position.

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    ( limitation o this matri2 is that theproduct lie cycle does not always

    hold or e$ery product.

    ;any products do not ine$itably allinto decline but )Tide and

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    Competitive PositionStrong Average Weak

    Development

    Groth

    Shakeout

    Maturity

    Saturation

    Decline

    StageofProduct!Market

    "volu

    tion

    A

    # C

    D "

    $

    G

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    "valuation and Control

    or inno$ations to succeed!

    appropriate e$aluation and controltechni%ues must be used to ensurethat the end product is what wasoriginally planned.

    (ppropriate measures are alsoneeded to e$aluate the e=ecti$enesso the R&D process.

    7lobal inormation technology enablese2ecuti$es to continually assessperormance as a product mo$es rom

    the idea to the fnished product stage

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    "valuation and control techni%ues

    The ollowing techni%ues are applied to

    e$aluate and control. :tage gate process

    . 4ouse o %uality

    Stage gate process.The stage gate process is a method o

    managing new product de$elopment toincrease the likelihood o launching new

    product %uickly and successully..The process is a series o steps to mo$e

    product through the si2 stages o newproduct de$elopment.

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    ( new concept cannot mo$e beyondany stage until it has been

    e$aluated thoroughly.The stage gate process reduces

    de$elopment times! allows

    identifcation o %uestionablepro#ects! and increases the ratio ointernally generated products that

    result in commercially successulproducts.

    It is especially useul or a ma#or

    platorm pro#ect such as line o new

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    Si& stages of ne product development

    '(Idea generation

    .>ew products concepts are identifed andrefned

    )(Concept evaluation

    .:creening techni%ues are used todetermine the concepts $alidity andmarket opportunity

    .6reliminary market research is conducted!

    and a strategy is de$eloped..( business plan is de$eloped to present to

    management.

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    *(Preliminary design

    .( new $enture team is ormed to prepare desiredproduct specifcations

    +(Prototype ,uild and test

    .( unctioning model o the product is build andsub#ected to numerous tests.

    -($inal design and pilot production

    .inal products and process designs are de$eloped to

    produce small numbers o the product or use in testmarketing.

    .:uggestions rom the users are ed back to the

    design team or possible addition in the fnal product..(/e ,usiness development

    .The entire company is energi"ed to launch theproduct

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    0ouse of %uality

    The house o %uality is method o

    managing new product de$elopment It was de$eloped at ;itsubishis ?obe

    shipyards.

    It is a tool to help pro#ect teams makeimportant design decisions by gettingthem to think about what users want andhow to get it to them most e=ecti$ely.

    It enhances communication andcoordination among engineering!marketing! and manuacturing and ensuresbetter product5customer ft.

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    The house o %uality is a matri2 that mapscustomer re%uirements against product

    attributes.0ouse of %uality process

    . Identiy product re%uirements and to weighttheir relati$e importance rom the customers

    perspecti$e.. Identiy the engineering attributes in

    measurable terms.

    /. 8stablish the relationships between engineering

    attributes with customer re%uirements.0. ill out the roo o the house by interaction with

    design parameters

    1.

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    Importance

    The house o %uality pro$ides acommon ramework within which thepro#ect team can interact.

    It makes the relationships between

    customer re%uirements and productattributes.

    It emphasi"es design trade o=s!

    competiti$e shortcomings o currentproducts! and help identiy the stepsneeded to impro$e the design.

    It tries to orecast the product

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    "valuation and control measures

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    :ome ;>

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    .

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    1. 9asic and applied research areperormed either at a central acilityor at a small number o labs eachocused on a particular discipline oscience and technology.

    .De$elopment work is usuallyperormed at business unit sites.

    3. ormal cross unctional teams are

    created or basic!applied!andde$elopmental pro#ects.

    B. ormal mechanisms e2ist or regular

    interaction among scientists! and

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    C. (nalytical tools are used or selectingpro#ects as well as or ongoing pro#ect

    e$aluation

    . The transer o technology to businessunits is the most important measure o

    R&D perormanceE.8=ecti$e measures o career de$elopmentare in place at all le$els o R&D

    .Recruiting o new people is rom di$erse

    uni$ersities and rom other companieswhen specifc e2perience or skills arere%uired that would take a long time tode$elop internally

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    .:ome basic research is perormedinternally! but there are also many

    uni$ersity and third partyrelationships

    /.ormal mechanisms are used or

    monitoring e2ternal technologicalde$elopments.

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    The "nd