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    Strategy Formulation andImplementation

    Chapter8

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    Copyright 2005 by South-Western, a division of Thomson Learning. All rights reserved.

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    Strategic Planning

    Strategic planning has taken on new

    importance in todays world of

    globalization, deregulation, advancing

    technology, and changing demographics,

    and lifestylesManagers Challenge: Nintendo

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    Strategy Formulation and

    Implementation

    Strategic Management

    Definition Components

    Model of Strategic Management Process

    Models of Strategy Formation

    Managerial Tools to Implement Strategic

    Plans

    Topics:

    Chapter 8

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    Thinking Strategically

    Answers to the following define an overall

    direction for the organization's grand strategy Where is the organization now?

    Where does the organization want to be?

    What changes are among competitors?

    What courses of action will help us achieve ourgoals?

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    Strategic Management

    Managers ask such questions as...

    What changes and trends are occurring?

    Who are our customers?

    What products or services should we offer?

    How can we offer these products or

    services most efficiently?

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    Grand Strategy: Growth

    Growthcan be promoted internally by

    investing in expansion or externally byacquiring additional business divisions

    - Internal growth= can include development of new

    or changed products

    - External growth= typically involves diversificationbusinesses related to current product lines or

    into new areas

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    Grand Strategy: Stability

    Stability, sometimes called a pause strategy,

    means that the organization wants

    to remain the same size or

    to grow slowly and in a controlled fashion

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    Grand Strategy: Retrenchment

    Retrenchment= the organization goes through aperiod of forced decline by either shrinking current

    business units or selling off or liquidating entirebusinesses

    Liquidation= selling off a business nit for the cash

    value of the assets, thus terminating its existence

    Divestiture= involves selling off of businesses thatno longer seem central to the corporation

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    Global Corporate Strategies

    Need for National Responsiveness HighLow

    Low

    High TransnationalStrategy

    Seeks to balance global

    efficiencies and local

    responsiveness

    Combines standardization

    and customization forproduct/advertising

    strategies

    GlobalizationStrategy

    Treats world as asingle global market

    Standardizes globalproducts/advertising

    strategies

    Multi-domestic Strategy

    Handles markets

    independently for eachcountry

    Adapts product/advertising

    to local tastes and needs

    NeedforGlobalIntegration

    Export

    Strategy

    Domestically focused

    Exports a fewdomestically producedproducts to selectedcountries

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    Purpose of Strategy

    The plan of action that prescribesresource allocation and other

    activities for dealing with theenvironment, achieving acompetitive advantage, that helpthe organization attain its goals

    Strategies focus on:

    Core competencies

    Developing synergy

    Creating value for customers

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    Three Levels of Strategy in Organizations

    Corporate-Level Strategy:

    What business are we in?Corporation

    Business-Level Strategy:

    How do we compete?

    Textiles Unit Chemicals Unit Auto Parts Unit

    Functional-Level Strategy:

    How do we support the business-levelstrategy?

    Finance R&D Manufacturing Marketing

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    Strategic Management Process

    Implement

    Strategy via

    Changes in:

    Leadership

    culture,

    Structure, HR,

    Information &

    control

    systems

    SWOT

    Formulate

    Strategy

    Corporate,

    Business,

    Functional

    Define new

    Mission

    Goals, Grand

    Strategy

    Identify Strategic

    Factors

    Strengths,

    Weaknesses

    Identify Strategic

    Factors

    Opportunities,Threats

    Scan Internal

    EnvironmentCore

    Competence,

    Synergy, Value

    Creation

    Evaluate

    Current Mission,

    Goals,

    Strategies

    Scan External

    Environment

    National,Global

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    Strategy Formulation vs.

    Implementation

    Strategy Formulation= stage of strategic

    management that involves planning and decision

    making that lead to the establishment of theorganizations goals and of a specific strategic plan

    Strategy Implementation= stage of strategic

    management that involves the use of managerial

    and organizational tools to direct resources toward

    achieving strategic outcomes

    Experiential Exercise: Developing Strategy for a Small Business

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    Checklist for AnalyzingOrganizational Strengths and Weaknesses

    Sources: Based on Howard H. Stevenson, Defining Corporate Strengths and Weaknesses, Sloan Management Review 17 (spring 1976), 51 -68; and M.L.Kastens,

    Long-Range Planning for Your Business (New York: American Management Association, 1976).

    Management and Organization

    Management quality

    Staff quality

    Degree of centralization

    Organization chartsPlanning, information,

    control systems

    Finance

    Profit margin

    Debt-equity ratio

    Inventory ratio

    Return on investment

    Credit rating

    Marketing

    Distribution channels

    Market share

    Advertising efficiency

    Customer satisfaction

    Product quality

    Service reputation

    Sales force turnover

    Production

    Plant location

    Machinery obsolescence

    Purchasing system

    Quality control

    Productivity/efficiency

    Human Resources

    Employee experience,

    education

    Union status

    Turnover, absenteeismWork satisfaction

    Grievances

    Research and Development

    Basic applied research

    Laboratory capabilities

    Research programs

    New-product innovations

    Technology innovations

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    Portfolio Strategy

    Mix of business

    units and productlines that fit

    together in a

    logical way to

    provide synergyand competitive

    advantage

    BCG Matrix

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    Five Forces Affecting Industry Competition

    Source: Based on Michael E. Porter, Competitive Strategy: Techniques for Analyzing Industries and Competitors (New York: Free Press, 1980).

    Internet reduces

    barriers to entry

    Internet expands market size, but

    creates new substitution threats

    Internet tends to increase the

    bargaining power of suppliers

    Internet shifts greater power

    to end consumers

    Internet blurs differences among

    competitors in an industry

    Bargaining

    Power of

    Buyers

    Bargaining Power of Suppliers

    Threat of Substitute

    Products

    Potential New

    Entrants

    Rivalry

    among

    Competitors

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    Competitive Edge Through

    Competitive Strategies

    Differentiation= attempt to distinguish productsor services from that of competitors

    Cost leadership= aggressively seeks efficientfacilities, pursues cost reductions, and uses tightcost controls to produceproducts more efficiently

    than competitors Focus= concentrates on a specific regional

    market or buyer group

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    Cost leadership

    Strong central authority; tight cost control Maintains standard operating procedures

    easy-to-use manufacturing technologies

    Highly efficient procurement and distribution

    systems Close supervision; finite employee empowerment

    Frequent, detailed control reports

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    Focus May use combination of above policies directed at

    particular strategic target

    Values and rewards flexibility and customerintimacy

    Measures cost of providing service and

    maintaining customer loyalty Pushes empowerment to employees with

    customer contact

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    Continuum of Partnership Strategies

    Organizational Combination

    Strategic

    Alliances

    Preferred Supplier Arrangements

    Strategic Business Partnering

    Mergers

    Acquisitions

    Low High

    Joint Ventures

    Degree of Collaboration

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