chapter 5 data entry introduction · antlered mule deer tag and for a bull elk tag pays all the...

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CHAPTER 5 DATA ENTRY Introduction Accurate data is the cornerstone of the Application Hunt System. With well over 150,000 applications processed each year, achieving accuracy is the key to customer satisfaction and a fair and equitable distribution of game tags. From the perspective of the Wildlife Administrative Services Office, accurate data entry will greatly reduce the number of inquiries and the effort spent in rework. Tag application and license sales revenue is critical in the funding for NDOW’s efforts to manage and enhance the game population, as well. Several million dollars flows through the Application Hunt System annually, and these funds must be fully accounted for. In this chapter, we will explore the data entry process for hard copy applications from receipt at the Wildlife Administrative Services Office through final posting to the system. Internet applications and other web services are discussed in Chapter 7. Overview The Wildlife Administrative Office receives hunt applications in hard copy through the mail and from commercial delivery services, such as FedEx and UPS. All hard copy applications must be accompanied by a check, money order, or cash payment. FEES Nevada charges both the refundable and non-refundable fees for paper applications. The non-refundable fees are the $10 Tag Application Fee and the $3 Predator Control Fee. For elk applications only, a $5 Elk Depredation Fee is included in the $15 Tag Application Fee.

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Page 1: CHAPTER 5 DATA ENTRY Introduction · Antlered Mule Deer Tag and for a Bull Elk Tag pays all the fees on each application. ... Figure 5-3 Application Processing Note that that the

CHAPTER 5 DATA ENTRY Introduction Accurate data is the cornerstone of the Application Hunt System. With well over 150,000 applications processed each year, achieving accuracy is the key to customer satisfaction and a fair and equitable distribution of game tags. From the perspective of the Wildlife Administrative Services Office, accurate data entry will greatly reduce the number of inquiries and the effort spent in rework. Tag application and license sales revenue is critical in the funding for NDOW’s efforts to manage and enhance the game population, as well. Several million dollars flows through the Application Hunt System annually, and these funds must be fully accounted for. In this chapter, we will explore the data entry process for hard copy applications from receipt at the Wildlife Administrative Services Office through final posting to the system. Internet applications and other web services are discussed in Chapter 7.

Overview The Wildlife Administrative Office receives hunt applications in hard copy through the mail and from commercial delivery services, such as FedEx and UPS. All hard copy applications must be accompanied by a check, money order, or cash payment. FEES Nevada charges both the refundable and non-refundable fees for paper applications. The non-refundable fees are the $10 Tag Application Fee and the $3 Predator Control Fee. For elk applications only, a $5 Elk Depredation Fee is included in the $15 Tag Application Fee.

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The refundable Tag Fee amount is determined by the species. Each fee is charged on each application, so a hunter applying for an Antlered Mule Deer Tag and for a Bull Elk Tag pays all the fees on each application. For paper applications, both non-refundable and refundable fees must be submitted with the application. For example, a resident hunter applies by mail in 2008 for deer, elk, and antelope tags and submits the fees shown in Figure 5-1:

Mule Deer Elk Antelope App Fee $10 App Fee $15 App Fee $10 Tag Fee $30 Tag Fee $120 Tag Fee $60 Predator Control

$3 Predator Control

$3 Predator Control

$3

Sub-Total $43 Sub-Total $138 Sub-Total $73 Grand Total $254

Figure 5-1 Hunt Application Fee Example – Paper Application Members of a party are treated as individuals for fee purposes, so each member of the party pays all the fees. Hunters who are unable to hunt in the season may apply for Bonus Points only for one or more species/categories by selecting the Hunt Choice for Bonus Point only for that species and paying the $10.00 Application Fee. HUNTING LICENSES All hunters must have a valid Nevada Hunting License for the season or apply for a license in the application process; stamps are also available. Both resident and non-resident hunters may elect to obtain a refund of the license fee if they do not receive a tag, but they do not earn their bonus points by doing so.

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The Mountain Lion tag may now be purchased in the application process, as well, either contingent on a successful draw or not. BATCHES Mail-in documents, each of which consists of one or more applications, are opened, numbered, and assigned to a batch. Batches normally consist of no more than 50 documents. In Nevada, a batch of 50 documents normally contains around 80 tag applications, since hunters may be applying for more than one species and since there may be party applications for mule deer. Each application receives a serial Application Number, which is combined with the Hunt Year, the Draw Number, the Hunt Number, and the Man Number to uniquely identify each application in the document. An example of the full application number 2008-5-056547-1331-1 is shown in Figure 5-2.

Hunt Year

Draw #

Appl # Hunt #

Man #

2008 5 056547 1331 1 2008 5 056547 1331 2

Figure 5-2 Application Number Components Party applications for mule deer hunts are submitted together and handled as one application with multiple hunters, each of which is assigned a different Man Number. All applications included in a hardcopy batch must be for the same draw, and all must have the same method of payment, either cash, check, cashier’s check, or money order for paper applications. DEPOSITS The funds are separated from the applications and the checks and money orders are numbered with the Application Number and the Batch Number. Several batches may be included on one deposit slip.

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The applications are then checked and verified by a supervisor. Non-resident paper applications must be accompanied by guaranteed funds – cashier’s checks or money orders. No out-of-state checks are accepted, and credit cards may not be used with paper applications. DEADLINES Applications received at the Wildlife Administrative Services Office after 5:00 PM on the deadline date are marked as late, regardless of postmark. Applications are received and processed for a week after the application. This ensures that the application will receive a draw number, but it will not be included in the draw if late or rejected. If an error by NDOW or the Wildlife Administrative Services office is discovered later, the hunter’s application can be reevaluated after the fact and a tag awarded if the assigned draw number would have been successful, regardless of the status of the quota. The deadline for receipt of correction letter responses is given in the correction letter. DATA ENTRY WORKFLOW Data entry is a complex process with numerous controls and crosschecks in place to ensure data accuracy. Figure 5-3 depicts the workflow that processes a hard copy application in the Application Hunt System.

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CompareOriginal toVerfication

Batch

CreateDeposit

EnterBatch

Deposit Slip #Deposit TotalConfirm TotalEnter Batchesin DepositControl=Actual

Enter Batch #Confirm DepositFirst & Last App#Enter All App #’sEnter Amount &Hunter ChoicesEnter Hunter Data

EnterVerification

Batch

AcceptOriginalor AcceptVerificationVersionor EnterNew DataandUpdate App

OpenApp #

Batch #

Click VerifyEnter Batch #Confirm DepositFirst & Last App#Enter All App #’sEnter Amount &Hunter ChoicesEnter Hunter Data

Post

Figure 5-3 Application Processing

Note that that the handling of funds is a key part of the data entry process.

Getting Started on Data Entry Login to the Application Hunt System using your User ID and password. If the yellow Draw Number Selection Form appears, click the draw that you are working on and click Select. A confirmation dialog box appears. Click OK when the correct draw appears. The dialog box disappears and you are in the Hunter Browse Form. You can perform data entry without Draw Selection. From the Hunter Browse Menu, select File > Application to display the Application Browse Form. APPLICATION BROWSE FORM The Application Browse Form displays all application data in the system for all years and all draws in application number order from most recent to oldest. It is shown in Figure 5-4. (The City and State columns are not shown in the example.)

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Figure 5-4 Application Browse Form

The Application Browse Form is described in detail in Chapter 8, Working with Applications. Select Processes. The Application Process Menu is shown in Figure 5-5 and described below:

Figure 5-5 Application Processes Menu

Selection Description Data Entry Process of manually keying in hard copy

applications and importing the applications received on the web site

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Add Application Process for manually adding an application. This is used by NDOW to enter the NDOW OTC applications and by Wildlife Services for walk-in swan tag applications

Draw Conduct the draw. See Chapter 10. Diseased Tag - WAS Only

Produce a new tag for a hunter who has harvested a diseased animal for use in the current season.

Duplicate Tag Replace an incorrect tag at no cost to the hunter Replacement Tag-NDOW Only

Produce a new tag for a hunter who has harvested a diseased animal for use in the next year.

Select Processes>Data Entry to display the Application Batch Browse Form. APPLICATION BATCH BROWSE FORM When Data Entry is selected, the Application Batch Browse Form shown in Figure 5-6 appears, listing all batches created to date in chronological order from the most recent for the draw selected. From this form you can Add a batch, Update a batch, Delete a batch, Post a batch, and Compare the original batch to the verification batch. The Interface button is not used in Nevada.

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Figure 5-6 Application Batch Browse Form

The fields are: Field Description Batch #/Type Is the 6 digit batch number the application was

assigned to when received. If the record is a verification batch, a V will be appended to the Batch Number. Web application batches all begin with 6.

Begin Appl # Is the first 6 digit application serial number in the batch

End Appl # Is the last 6 digit application serial number in the batch

CC This radio button is selected by the system if the batch is a credit card batch – Note WEBAPPS examples

Bal This radio button is selected by the system if the batch Actual Total equals the Control Total obtained from the deposit slip when the batch was created

Ver This radio button is selected by the system when the batch is verified

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Late This radio button is selected by the system if the batch was received after the deadline and marked late

Pst This radio button is selected by the system if the batch has been posted

Batch Total Is the total amount of money for the batch as determined by the sums on the applications in the batch

Actual Total Is the total amount of money for the batch as determined by the deposit slip

Keyed By Personal ID of the keyer or the verifier. If the batch was imported from the web, WEBAPPS appears here as in the example.

Note that some batches have a V following the Batch #. This is the verification batch for that batch number. All hard copy batches are keyed twice by different operators to ensure accuracy.

Creating a Deposit Deposits is a process in the Application Batch Form that provides a linkage between the application batch and the deposits. When Deposits is selected, the Application Deposit Browse Form appears, displaying all the previous deposits, as shown in Figure 5-7.

Figure 5-7 Application Deposit Browse Form

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The system will not allow you to input a batch unless the funds for the batch are already recorded in a deposit.

Field Description Year is the Hunting Season Year in yyyy format Deposit Slip #

is an 8 digit serial number for the deposit

Deposit Total

is the total amount of funds in the deposit

Date is the date the deposit was created From this form you can Insert a new deposit, View an existing deposit, create a Report of the deposits for the draw in which you are working, Delete a deposit, and Exit to the Application Browse Form. To enter a deposit, click Insert. Four dialog boxes appear as shown in Figure 5-8, prompting you for the deposit information.

1. Deposit Slip Number 2. Deposit Total

3. Deposit Date 4. Deposit Confirmation

Figure 5-8 Deposit Dialog Boxes

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1. Type the 8-digit Deposit Slip Number in the Deposit Slip Dialog Box and click OK.

2. Enter the deposit amount in the Deposit Total Dialog Box and click OK.

3. The Date of Deposit Dialog Box appears; confirm or enter the desired date.

4. Verify the information in the Deposit Confirmation Dialog Box. If the data is in error, click No and begin again. If it is correct, click Yes to enter the deposit. The Batch Deposit Browse Form shown in Figure 5-9 displays.

Figure 5-9 Batch Deposit Browse Form

The Reference Number field is the Batch Number. Enter each 6 digit batch number in a row, use Tab to move to the amount field, enter the amount, Tab to the Draw field, enter the draw number, and press Enter to complete the row. The total will update and a new row will appear. Repeat the procedure for each batch in the deposit. The Actual Total Field displays the total of all complete rows, while the Control Total Field shows the amount you entered for the deposit in the Deposit Total Dialog Box. These must be equal when the entries are all complete. If they are not, a Balance Error Dialog Box appears, and you are prompted to fix or to ignore the error. We strongly recommend that the error be repaired on the spot. The total entered

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here appears in the Actual field in the Application Batch Browse Form as a check on data entry. The new deposit is shown in Figure 5-10. Deposits may consist of more than one batch, but the deposits must all come from the same draw, and they must be the same type of funds, i.e. check, cashier’s check, money order, or credit cards (Internet applications only – see Chapter 6).

Figure 5-10 Application Deposit Browse with New Deposit

Click Exit to return to the Application Batch Browse Form. Once the deposit is in the system with the Batch Numbers, the applications in those batches can be keyed in. The workflow for entering a deposit is reviewed in Figure 5-11.

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1. ClientBrowse

2. File>

Processes3. ApplBrowse

5. ApplBatch

Browse

4.Processes>Data Entry

6. Processes>Deposits

7. ApplDepositBrowse

9. DepositDialogBoxes

11. ApplDepositDetail

10.ConfirmDeposit

8.Insert

12.Enter Batch#Batch Total

Draw #

Figure 5-11 Entering a Deposit

Keying a Batch Select Processes from the Application Browse and click Data Entry to display the Application Batch Browse. Note that all batches are listed:

Hardcopy batches start with 000, have keyer/verifier initials, and have a verification batch immediately following denoted by a V.

Internet batches start with 600, have WEBAPPS in the keyer field, and do not have a verification batch.

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Figure 5-12 Application Batch Browse

For application data entry, you will receive the hard copy applications stamped with the Deposit Slip Number, the Application Number, and the Batch Number. From the Application Batch Browse Form in Figure 5-12, click Add to enter a new batch, or select an existing batch and click Update. An existing batch can be updated until it is verified. After verification, if a batch is updated, it must be compared again. The yellow Batch and Type Selection Form shown in Figure 5-13 appears with the next available Batch Number shown. Change to the correct Batch Number, if required. Leading zeroes, e.g 000178, need not be entered. If you are verifying a batch, also click the Verify radio

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button. You must be a verifier in the system, and you cannot verify a batch you created.

Figure 5-13 Batch and Type Selection Form

Click Continue. If there is no deposit slip in the system for the batch you entered, you will receive an error message to that effect. The deposit must be in the system before the batch can be entered. The Application Batch Entry Form appears as in Figure 5-14. Enter the first and last Application Serial Numbers in the batch.

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Figure 5-14 Application Batch Entry Form

Individual Applications Entry of an application is a three-screen process. First, click Detail to bring up the Application Group Browse Form shown in Figure 5-15. Each application number is entered on this screen.

Figure 5-15 Application Group Browse Form

With an application number highlighted, click Add to complete the entry or Update to make edits. The Application Group Entry Form

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shown in Figure 5-16 appears. Enter the amount submitted with the application and the Hunter Choice Numbers. You must also enter the Div#, the NDOW letter code for the hunt. This is the letter shown in the Dept Use column on the paper application form, i.e. A for the resident/nonresident antlered mule deer hunt. Enter Y(es) or N(o) in the PIW box depending on the hunter’s selection. If the hard copy applicant is unsuccessful in the Main Draw and the PIW Draw, the PIW fee will be subtracted from his refund.

Figure 5-16 Application Group Entry Form

For hunts with only individual applications, the # In Group field is 1. In this case, a party antlered mule deer hunt, there are 4 members of

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the party. Enter the Hunter Choices (HCs) from the application form and check the PIW box Y(es) or N(o). Click Add Hunter. The Application Hunter Entry Nv Form in Figure 5-17 appears.

Figure 5-17 Hunter Entry Form

Fill in the Last Name and either the Client ID or the Sportsman’s ID field and click Enter. If there is an exact match, the form will pre-fill. If there is a possible match, the closest entry in the database will appear in a scrolling dialog box, as seen in Figure 5-18. Entering Party Applications In Nevada, only the antlered mule deer hunts allow group or party applications. Residents and nonresidents may be a member of the same party. These applications are received together, and they are

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assigned a single application number. Follow the same process as with single applications, except that you will enter multiple hunters listed on one Application Number using the Add Hunter button. Each additional hunter will receive a Man Number.

Figure 5-18 Hunter Browse Select Dialog

If the applicant is already on file, scroll to and click the correct record. Click Select to enter the data into the Application record. Verify that the information is correct using the Application Form data. If the applicant is not in the system, click Exit to close the hunter database window and enter the data from the application manually.

Tip: Use the Client ID Number or Sportsman’s ID Number first, as it is unique to a hunter. There may be a lot of Smiths in there!

The system requires that enter Y(es) or N(o) in the Residency box before making any other entries.

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You must indicate that the hunter has signed the application by checking the box, and you must enter a Y(es) or N(o) in the PIW box to indicate whether or not the hunter has elected to participate in the PIW Draw if unsuccessful in the Main Draw. Mountain Lion tags are now available through the draw, and this box must be checked Y(es) or N(o) as well. If the hunter’s age requires a Guardian Signature, that box will be available. If required, it must be checked Y(es) or N(o)or the application will reject.

Figure 5-19 Application Hunter Entry NV

When the hunter(s) on the application have been added the Application Group Entry Form appears with all the information, as seen in Figure 5-20. For applications without an SSN, enter 9 Z’s in the Client ID field. The system will assign the next available 9-digit number from a series of numbers that are invalid for Social Security.

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If the hunter does not have a Nevada Sportsman’s ID, a record will be created in NWDS when the batch is posted, and NWDS will assign one.

Figure 5-20 Completed Application Group Entry

Clicking Exit then returns the user to the Application Group Browse with the summary data shown in figure 5-21.

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Figure 5-21 Application Group Brows – Completed Application

VERIFYING A BATCH To enter a verification batch, the procedure is identical, except that you must have Verify privileges, you must not be the same individual who keyed the original batch, and you must click the Verify radio button in the Batch # and Type Dialog Box.

Figure 5-22 Select Verification Batch

Your verification batch will appear on a separate line denoted by V in the Application Batch Browse window. UPDATING A BATCH You can update a batch until it is posted, but you may not update a batch that you created. For example, the original batch and the verification batch might not have the same money total. The error

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message in Figure 5-23 appears to give the verifier an opportunity to correct the imbalance.

Figure 5-23 Sample Error for Batch Update

Select the batch to be updated on the Application Batch Browse Form and click Update.

Compare Original and Verification Batch Once the verification batch is entered, Compare in the Application Batch Browse window is used to compare each field in each original application to its counterpart in the verification version. Any differences are shown one at a time on the Batch Verify Compare Form shown in Figure 5-24.

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Figure 5-24 Batch Verify Compare Form

The screen displays the Batch Number and the Application Number for reference to the paper copy and each difference between the original field entry and the verification field entry for comparison, one at a time. In the example in Figure 5-24, the system has identified a mismatch in a Hunter Choice between the original batch, 648, and the verification batch, which was blank. Check the hardcopy application to ascertain the correct number. Click Original to accept the entry from the original batch, click Verification to accept the entry from the verification batch, or click New Data to type in a new Hunter Choice. The choice selected is displayed in the Correction Value window. You must click Update to accept each change. The system then continues to search and compare. To resolve differences in the hunter demographic data, click Client. The Hunter Browse Verify Form shown in Figure 5-25 appears to give you access to the hunter’s record.

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Figure 5-25 Hunter Browse Verify Form

When all differences have been eliminated from the batch, the message in Figure 5-26 displays to that effect. All mismatches must be resolved before the batch is posted to the system. Exit returns you to the Application Browse.

Figure 5-26 Successful Compare Dialog

Posting Once the batches have been compared and the differences resolved, the applications are posted to the permanent database. The radio buttons for Bal? and Ver? must be checked by the system on the Application Browse Form before posting, as seen in Figure 5-27.

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Figure 5-27 Batch Keyed, Verified, and Compared If this is credit card batch CC? will be checked as well, as seen in the web application batches. If it is a late batch (received at WASO after the deadline), Late? Is also checked. Click Posting on the Application Browse Form for the dialog boxes in Figure 5-28.

1. Posting Choices 2. Confirm Posting

3. Set Late Batch Flag 4. Print Posting Report

Figure 5-28 Posting Dialog Boxes

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You may post single or multiple batches in one operation. The Confirmation Dialog lists the batch numbers for posting, and the Late Flag Dialog Box marks the batch as late applications – received at the Wildlife Administrative Services Office after the application deadline for the draw you are working. The Exception Report lists exceptions that must be resolved to make the application acceptable. These exceptions will generate Correction Letters as discussed in Chapter 12. UnPosting a Batch If an error is discovered after the batch was posted, the posting action can be reversed with UnPosting. First select the batch to be unposted by clicking on the button on the left of the row. From the Application Batch Browse Form, click Processes>UnPosting. The confirmation dialog box shown in Figure 5-29 appears. Click OK and the Save Changes Dialog Box appears. Click OK to complete the action. Note that the posting radio button is now deselected.

Figure 5-29 Unposting Confirmation

Rejected Applications Posting subjects each application to a set of mandatory criteria that must be met for the application to be considered in the Draw. Otherwise it will be rejected. The following text is taken from Big Game Seasons and Application Regulations, 2008. (Emphasis added)

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NAC 502.418 is quoted here in part: 1. The Department shall reject an application to obtain a tag or bonus point if any of the following occurs: (a) The applicant fails to specify his name, date of birth, city or state on the application, unless that information exists in the computer file of the Department, in which case the application must not be rejected if the applicant has specified his name and client number. (b) The applicant fails to specify or incorrectly specifies on the application the number of his hunting license and the year the license was issued, unless that information exists in the computer file of the Department, in which case the application must not be rejected for that reason. (c) The applicant fails to specify his social security number on his application for a hunting license if: (1) The application for a hunting license is included with his application for a tag or bonus point; and (2) The Social Security Administration has issued a social security number to the applicant. (d) An applicant who is at least 12 years of age but not more than 17 years of age fails to obtain the signature of his parent or legal guardian on his application for a hunting license. (e) The applicant fails to specify on the application the species or the category of the species for which the application was submitted and, if the application is for a tag, a valid hunter choice number for that type of hunt. If the applicant specifies valid and invalid numbers, the Department shall accept the application for the valid numbers only. (f) The applicant fails to complete the application in a legible manner. (g) The applicant fails to sign the application. (h) The applicant fails to submit the fees required pursuant to NAC 502.4175 or his bank fails to honor his check or draft for those fees. (i) The applicant fails to comply with the provisions of NAC 502.405 (Harvest questionnaire) unless he pays the applicable administrative

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fine not later than the third Friday in March of the year in which the application is submitted. (j) The applicant submits more than one application to hunt for the same species of wildlife during the same year, unless such an application is specifically authorized by the Commission. If such an application is not specifically authorized by the Commission, all applications submitted by the applicant to hunt for the same species must be rejected. (k) The application is received after the deadline set by the Commission. (l) The applicant fails to comply with the provisions of NRS 502.330(Hunter Ed). (m) The applicant provides false information on the application. (n) The applicant is otherwise ineligible to apply for the tag or bonus point. The Application Hunt System verifies most of the conditions listed above. In addition, the AccuMail application automatically checks addresses for completeness during data entry and suggests changes to the operator to produce a valid address. Applications are marked for rejection with Status Code 7 when the batch is posted. Rejected applications are automatically added to the Letter Browse Form for generation of a correction letter, which points out the error or errors that must be corrected, provides a correction form for the hunter, and gives the hunter the deadline for a response. See Letters in Chapter 12 for more details. The Rejection Reason Codes for applications are shown in the table below.

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Description Description01 Money Short 17 No Signature02 No Hunter Choice Indicated 18 Did Not Return 03 No Valid Hunter Choice 19 Hunting License Revoked 04 Too Many Hunter Choice 20 Law Enforcement Action05 Multiple Applications/Species 21 Ineligible For Hunt 06 No Name Provided 22 Invalid Hunt Number 07 No City Provided 23 Late Application08 No State Provided 24 Returned Check09 No Zip Code Provided 25 Age Inappropriate For 10 No Date Of Birth Provided 26 Invalid Lifetime License 11 Invalid Date Of Birth 27 Too Many Species12 Applicant Not 12 Years Old 28 Invalid Habitat 13 No Proof Of Hunter Education 29 Group Size Too Large14 Hunter Safety Citation Exists 30 Invalid Guide Number15 Invalid License Class Or No. 31 No Guide Signature16 Invalid License Year 32 No Guardian Signature

Application Batch Browse Reports There are several batch processing reports that can be generated from the Application Batch Browse Form as shown below. Report Description Batch Reports Prints an Exception Report for a single batch or

a consecutive series of batches Cash Control Provides cash and credit card balances for

reconciliation Keying Reports There are three reports of keying performance: Keyer Report Performance report for a single keyer and a

time period including Cumulative Time, Maximum/Minimum/Average Key Time, Average Number of Applications per Batch, and

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Adjusted Time compensated for keying errors. Minimum/Maximum/ Average Number of Errors are shown, and the Average is multiplied by a 30 sec correction factor per error to ultimately produce a Final Adjusted Time. This report also shows the top 10 errors with examples, and it is very useful for feedback to the Keyer. The report is previewed on screen.

Overall Review Summary of all original batch keying performance, showing Cumulative Time Maximum/ Minimum/Average per Batch, Average Number of Applications per Batch, Adjusted Time (for Number of Applications, Minimum/ Maximum/Average Number of Errors per Batch, Correction Factor of 30 seconds per error, the Error Adjustment, and Final Adjusted Time, all broken out by Batch Records, Group Records, and Hunter Records. The report is previewed on screen.

Summary Keying Statistics All Operators

Performance summary for each keyer for the draw specified.

BATCH REPORTS Select Batch Reports to print an exception report for one or more posted batches. The dialog boxes shown in Figure 5-30 appear.

Select a Single or Multiple Batches

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Print a Single Batch Report or Select a Range of Batches to Print

Figure 5-30 Batch Reports Dialog Boxes Select the batch or range of batches to be generated. The report is automatically sent to the printer. A sample is shown in Figure 5-31

Figure 5-31 Batch Exception Report

The Batch Exception Report contains all errors generated when the batch was posted. The correction letters are automatically added. CASH CONTROL REPORT Selecting Cash Control prints a report with application fee check and credit card totals that are used for reconciliation with the check deposit slips and Authorize.Net credit card reports. An example is shown in Figure 5-32.

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Figure 5-32 Cash Control Report KEYING REPORTS Keyer performance is the major cost driver for data entry. AHS has a number of pre-formatted reports available to monitor individual keying statistics in sufficient detail to provide feedback. Summary statistics are also provided. Keyer Reports Selecting Keyer Reports from the Keying Reports sub-menu displays the Keyer Report Selection Form shown in Figure 5-33. Enter the range of dates you wish to view in mm/dd/yyyy format in the From and thru boxes. A list of keyers appears as a drop down to select an individual by User ID. The full name then appears in the adjoining window. Click Preview to view the data. It may be printed out from the Preview view.

Figure 5-33 Keyer Report Selection Form

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The data is presented two ways – a keying statistics report and a keying performance report that can be used to provide remedial training when required. The Keying Statistics Report lists the start time, end time, elapsed time, and number of errors for each batch keyed by the operator with the summary data at the end.

Figure 5-34 Keyer Report Statisitics

The Keyer Performance Report displays summary data for original and verification batches keyed by the operator. An analysis of errors provides feedback and a focus for training.

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Figure 5-35 Keyer Report Review

Overall Review The Overall Review Report runs on the draw selected at login. It is a summary of performance by keyers and verifiers for all hardcopy batches in the selected draw entered to date. It yields the time requirements for an original entry and a verifier batch for both group applications and individual applications corrected using industry-standard methods for errors and error correction. A sample is shown in Figure 5-36.

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Figure 5-36 Overall Review Report

Summary Keying Statistics All Operators This report produces the keying statistics for all operators over a specified period of time for a specific draw. Select the report from the menu and enter the parameters shown in Figure 5-37.

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Figure 5-37 Summary Keying Report Specifications

Page 2 of the completed report is shown in Figure 5-38.

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Figure 5-38 Summary Keying Statistics Report

Summary