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    Forecasting

    Chapter 3

    1

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      Forecasting is the art and science of predicting future events

      Focus on the forecasting of demand for output from the

    operations function (Demand may dier from sales,

    forecasting may serve for developing operating planning)

      Demand management is coordinating and controlling all

    source of demand so the production system can be used

    eciently and product be delivered on time

      Demand can be:  Dependent: demand for a product caused by the demand

    for other product (a product linked to demand of other)  ndependent: occurs independently of demand from any

    other product (can not be derived directly from that of otherproduct)

    A Forecasting Framework 

    !

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      Dierence bet"een forecasting and planning

    Forecasting: "hat "e think "ill happen

    #lanning: "hat "e think should happen

      Forecasting is an input to all business planning and

    control

    $arketing uses for planning product, promotion and pricing

    Finance uses for %nancial planning

    Forecasting for operation decision

      Forecasting application in various decision areas of operations

    (capacity planning, inventory management, others)

    A Forecasting Framework 

    &

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    Forecasting andoperation system

    nformation on most recent

    demand and production

    Demand forecastfor operations

    #lanning the system(design)•  #roduct design•  #rocess design'uipment investmentand replacement•apacity planning

    *cheduling thesystem•  +ggregateproduction planning•  perationscheduling

    ontrolling thesystem•#roduction control•nventory control•

    -abor control•ost control

    utput of goods

    and services

    .

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    Time series analysis

    #lot the demand data on a time scale, study the plotand look for consistent shape or pattern/ 0he timeseries of demand might have the follo"ing pattern

    onstant

     0rends*easonal(cyclical) pattern

    andom variation (cause by chance of event)

    *ome combinations of these patterns

    Conditions-o" noise: most the points lies around 2very close

    to the pattern

    3igh noise: many points lies relatively far a"ayfrom the pattern

    Characteristics of demandover time

    4

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    5

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    Techniques

    6ualitative and 7udgment method: based on

    estimates and opinions

    8aive (time series)uantitative2'9trapolative

    model: based on data related to past demand can

    be used to predict future demand

    ausal relationship (uantitative) or '9planatory

    model: using linear regression techniues

    *imulation

    Useful Forecasting Model

    ;

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    %elphi Technique

    t is a panel of group of e9perts "ith dierent levelof e9pertise (variety of kno"ledgeable people) andans"er uestionnaires and summari?ed given backto the entire group "ith ne" set of uestions

    Delphi conceals the identity of individualsparticipating in the study

    Market &urveys 'research(panel, uestionnaire, market test

    )ife*cycles 'historical( Analogy n forecasting ne" products, "here an e9istingproduct or generic product could be used as a model

    +nformed ,udgment (group of individuals one9perience, facts)

    "#ualitative$ ForecastingMethods

    @

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     0ry to predict the future based on the past data

     0o select forecasting model: 0ime hori?on, Data availability,+ccuracy reuired, si?e of forecasting budget, uali%edpersonnel

    Components of time*series data

     0rendAgeneral direction (up or do"n)

    *easonalityAshort term recurring cyclesycleAlong term business cycle

    'rror (random or irregular component)

    B%ecomposition- of time*seriesData are broken into the four components

    *imple +verage

    =eighted $oving +verages

    '9ponential *moothing

    egression +nalysis@

    Time*&eries Forecasting

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    +ssumes no trend, seasonal or cyclical

    components/

    *imple $oving +verage: combines demand data

    from several of the most recent periodsC theiraverage being the forecast for ne9t period/

    +s general rule: the longer the averaging period,

    the slo"er response to demand change

    11

    &imple Moving Average

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    &imple Moving Average

    Forecast Ft   is average of n previous observationsor actuals Dt :

    8ote that the n past observations are eually"eighted/

    ssues "ith moving average forecasts:

    +ll n past observations treated euallyC

    bservations older than n are not included atallC

    euires that n past observations be retainedC

    ∑−+=

    +

    −+−+

    =

    +++=

    nt i

    it 

    nt t t t 

     Dn

     F 

     D D Dn

     F 

    1

    1

    111

    1

    )(1

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    &imple Moving Averagenclude n most recent observations

    =eight euallygnore older observations

    weight

    today

    ./3000n

    .1n

    1&

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    111.

    &imple Moving Average

    Period Actual Demand Forecast

    1 10

    2 18

    3 29

    4 19

    (10+18+29)/3 = 19

    Period 5 ill !e (18+29+actual "or #eriod 4)/3

    $om#ute t%ree #eriod mo&in' a&era'e (num!er o" #eriods is

    t%e decision o" t%e "orecaster)

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    =eighted $oving +verage: "ants to use themoving average but does not "ant to have alln periods eually "eighted/ 0his makesresponsive:

    2eighted Moving Average

    15

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    January 10

    February 12

    March 13

    April 16May 19

    June 23

    July 26

    Actual 3-Month %eighted

    Month Shed Sales Moving Average

    &3 ' 16" ! 2 ' 13" ! 12"(#6 $ 1)1#3&3 ' 19" ! 2 ' 16" ! 13"(#6 $ 1*

    &3 ' 23" ! 2 ' 19" ! 16"(#6 $ 201#2

    =eighted $oving +verage

    1010

    1212

    1313

    &3 ' 1313" ! 2 ' 1212" ! 1010"(#6 $ 121

    #6

    %eights Applied +eriod

    33 ,ast onth

    22 ./o onths ago

    11 .hree onths ago

    6 Su o /eights

    '9ample

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    4ponential &moothingConceptnclude all past observations=eight recent observations much more heavily

    than very old observations:

    weight

    today

    %ecreasing weight given  to older o5servations

    0 1<

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     0he forecast:

    Fforecast of demand (both this period and ne9t)

    D actual demand (this period)

    t time period

     0he value of the smoothing constant (α) is a choice/ t

    determines ho" much the calculation smoothes out the

    random variations/ ts value can be set bet"een ?ero (E)

    and one (1)/ 8ormally it is in the E/1 to E/& range/111@

    &imple 4ponential&moothing

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    f Ft1 is to be very responsive to recent demand,

    choose the large value of α the most recent occurrences are more indicative

    of the future than in the more distant past

    Facts:

    *eptember forecast for sales "as 14*eptember actual sales "ere 1&

    +lpha ( G) is E/!

    =hat is the forecast for ctoberH

    alculationctober Forecast *eptember forecast G(*eptemberactual*eptember forecast)

     14E/!(1&14)14E/!(!)14E/.1./5

    11!E

    4ponential &moothing*calculation

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    '9ponential *moothing

    '9ample+redicted deand t-1"$ 1)2 Ford Mustangs

    Actual deand $ t-1"13

    Soothing constant $ 20

    e/ orecast t" $ 1)2 ! 213 4 1)2"

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    5'ponential Soothing 5'aple

    +redicted deand $ 1)2 Ford Mustangs

    Actual deand $ 13

    Soothing constant $ 20

    e/ orecast $ 1)2 ! 213 4 1)2"

    $ 1)2 ! 22

    $ 1))2 1)) cars

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    'rror 'stimation might be used

     0o monitor erratic demand observations

    and outliers (#erhaps may be re7ected from

    data)

     0o set safety stock or safety capacity and

    ensure against stock out

    Forecast rrors

    !&

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    umulative *um of Forecast 'rror (F')

    and $ean Forecast 'rror ($F')

    $ean *uare 'rror ($*')

    $ean +bsolute Deviation ($+D)Ameasure

    of deviation in units/

    $ean +bsolute #ercentage 'rror ($+#')

     0racking *ignal (0*)Arelative measure ofbias

    Forecast error for #eriod t is et

    ◦ et+ctual demand (Dt) Forecast (Ft)11!.

    Forecast rrors

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    Forecasting 6erformance

    $ean Forecast 'rror ($F' or

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    Mean A5solute %eviation'MA%(

    $easures absolute error

    #ositive and negative errors thus do not

    cancel out (as "ith $F')

    =ant $+D to be as small as possible

    ∑=

    −=

    n

    t t   F  Dn

     MAD1

    1

    !5

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    Forecast rrors Formulas

    11!;

    n

    =1i

    e=CFE  ∑

    ean *uare rror 

    n

    n

    =1i

    e

     = MSE 

    2

    n

    |e|

     = MAD

    n

    =1i

    ∑ean A!soluteDe&iation

    n

    | D

    e|

     = MAPE  t 

    n

    =1i

    100∑ean A!solutePercenta'e rror 

     MAD

    e

     =TS 

    n

    =1i

    ∑,rac-in' i'nal

    n

    n

    =1i

    e

     = ME ∑ean rror 

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    11!>

    Tracking &ignal

    A trac-in' si'nal monitors an. "orecasts t%at %a&e

     !een made in com#arison it% actuals and arns %en

    t%ere are une#ected de#artures o" t%e outcomes "rom

    t%e "orecasts

    Analo'ous to control c%arts in *ualit. control viz  i"

    t%ere is no !ias its &alues s%ould "luctuate around ero

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    !@

    #eriod Demand Forecast 'rror+bsolute'rror

    & 11 1&/4 !/4 !/4

    . @ 1& ./E ./E

    4 1E 1E E E/E

    5 > @/4 1/4 1/4

    ; 1. @ 4/E 4/E> 1! 11 1/E 1/E

     Example

    n = o!ser&ations

    F = 2/ = 033

    AD = 14/ = 233

    7onclusion odel tends to sli'%tl. o&er"orecast it% an a&era'e a!solute error o"

    233 units

    6deal &alue = 07

    F 0 model tends to under"orecast

    F 0 model tends to o&er"orecast

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     0ime series compares data being forecast overtime, i.e.  0ime is the independent variable or 9

    a9is or Ivariable/

      ausal models compare data being forecast

    against some other data set "hich the forecaster

    may think is a cause of the forecasted data,

    e.g. population size causes newspaper sales.

    11&E

    Time &eries vs0 CausalModels

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     0he general regression model:(-east*uares $ethod)

     0he Jalues of a and b

    11&1

    Causal Forecasting Models

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    -east *uares $ethod

    .ie period

       8  a   l  u  e  s

      o   0   9  e  p  e  n   d  e  n   t   8  a  r   i  a   b   l  e

    Figure ))

    eviation1error"

    eviation

    eviation*

    eviation2

    eviation6

    eviation)

    eviation3

    Actual observation y-value"

    .rend line: y $ a ! bx ;

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    -east *uares $ethod

    .ie period

       8  a   l  u  e  s

      o   0   9  e  p  e  n   d  e  n   t   8  a  r   i  a   b   l  e

    Figure ))

    eviation1error"

    eviation

    eviation*

    eviation2

    eviation6

    eviation)

    eviation3

    Actual observation y-value"

    .rend line: y $ a ! bx ;

    ,east s

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    -east *uares '9ample

    b $ $ $ 10)> xy - nxy

    > x 2 - nx 2

    3:063 - *")"9??6"

    1)0 - *")2"

    a $  y - bx  $ 9??6 - 10))" $ 6*0

    .ie 5lectrical +o/er@ear +eriod  x " eand ega/att"  x 2  xy

    2006 1 *) 1 *)

    200* 2 *9 ) 1?

    200? 3 ?0 9 2)0

    2009 ) 90 16 3602010 10 2 2

    2011 6 1)2 36 ?2

    2012 * 122 )9 ?)

    > x  $ 2? > y $ 692 > x 2 $ 1)0 > xy $ 3:063

     x  $ )  y $ 9??6

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    b $ $ $ 10)> xy - nxy

    > x 2  - nx 2

    3:063 - *")"9??6"

    1)0 - *")2"

    a $ y - bx  $ 9??6 - 10))" $ 6*0

    .ie 5lectrical +o/er@ear +eriod  x " eand  x 2  xy

    2003 1 *) 1 *)

    200) 2 *9 ) 1?

    200 3 ?0 9 2)0

    2006 ) 90 16 360200* 10 2 2

    200? 6 1)2 36 ?2

    2009 * 122 )9 ?)

    > x  $ 2? > y $ 692 > x 2 $ 1)0 > xy $ 3:063

     x  $ )  y $ 9??6

    -east *uares '9ample

    .he trend line is

     y $ 6*0 ! 10) x ;

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    : 2011 Pearson ducation 6nc

     #u!lis%in' as Prentice ;all

    -east *uares '9ample

    2006 200* 200? 2009 2010 2011 2012 2013 201)

    160 4 

    10 4 

    1)0 4 

    130 4 

    120 4 110 4 

    100 4 

    90 4 

    ?0 4 

    *0 4 60 4 

    0 4 

    @ear

       +  o  /  e  r   d  e  -  a  n   d

    .rend line:

     y $ 6*0 ! 10) x ;

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    11&>

    '9ample of 0ime *eries $odel

    @t $ a ! bt"

    F

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    Kser and *ystems *ophistication:#eople reluctant to use "hat they donLt

    understand3o" sophisticated are the managers

    nside and outside operations=ho is e9pecting to use the forecasting results

     0ime and resource available=hen is forecast neededH

    =hat is value of forecastH

    *electing + Forecasting$ethods

    &@

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    Kse and decision characteristics◦ +ccuracy reuired, 0ime hori?on

    ◦ #ricing decision reuire highly accurate shortranged forecasts for large number of item

    Data availability and uality

    Data pattern aects the type of forecasting◦ f the time series is Mat, + %rst order method can

    be used, "here as if the data sho"s trend orseasonal pattern some advance method "ill be

    used◦ f the data is unstable over time, a ualitative

    method may be selected

    DonLt force the data to %t the modelN

    *electing + Forecasting$ethods

    .E

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     0he longer the forecast hori?on, the lessaccurate the forecast

    -ong lead times reuire long forecasthori?ons

    -ean, responsive companies have the goalof decreasing lead times so they areshorter than the forecast hori?on

    Forecast 3ori?ons and Forecast+ccuracy

    .1

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    1

    End