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Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning Systems Analysis Detailed Systems Design Implementation, Follow-Up, and Maintenance

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Page 1: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-1

Chapter 13:Developing and Implementing Effective

Accounting Information Systems

Introduction

System Development Life Cycle

Systems Planning

Systems Analysis

Detailed Systems Design

Implementation, Follow-Up, and Maintenance

Page 2: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-2

Introduction

Purpose of IT Governance Ensure IT is used effectively, efficiently, and

strategically

Study of IT Systems Planning and analysis through development Design, Development, and Implementation Maintenance of AIS applications

Page 3: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-3

Systems Development Life Cycle

Systems Study Systems Development Work Formal investigation of an existing information

system

Performance of Study In-house professionals (large organizations) Hire outside consultants (smaller companies)

Page 4: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-4

Four Stages in the Systems Development

Life Cycle

Planning and Investigation Preliminary investigation of current system Organize a systems study team Develop strategic plans

Analysis of Current System Identify information needs Strengths and weaknesses

Page 5: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-5

Four Stages in the Systems Development

Life Cycle

Design Changes that eliminate weak points Preserve the strengths

Implementation, Follow-up, and Maintenance Resource acquisition Training employees Identify new problems and correct

Page 6: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-6

Systems Development Life Cycle

Page 7: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-7

Systems Studies and AISs

Applications Portfolio Enterprise system Specialized information systems for functional areas

Impacts of Systems Studies Work flows Data gathering and recording tasks Employee responsibilities Rewards of managers

Page 8: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-8

Which one of the four stages in the Systems Development Life Cycle is likely to be most costly for a new system?

A.Planning and Investigation

B.Analysis

C.Design

D.Implementation, Follow-up, and Maintenance

Study Break #1

Page 9: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-9

Which one of the four stages in the Systems Development Life Cycle is likely to be most costly for a new system?

A.Planning and Investigation

B.Analysis

C.Design

D.Implementation, Follow-up, and Maintenance

Study Break #1 - Answer

Page 10: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-10

Systems Planning

Planning for Success Approach specific organizational problems from a

broad point of view Use an interdisciplinary study team for evaluation of

systems Study team works closely with steering committee

Broad Viewpoint in a Systems Study Align study with mission and strategic goals and

objectives

Page 11: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-11

Systems Planning

The Study Team and the Steering Committee Interdisciplinary study team Communicate closely with management Appoint a steering committee

Investigating Current Systems Preliminary investigation to identify issues Consider alternatives Make recommendations

Page 12: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-12

Systems Analysis

Purpose Become familiar with current system Identify inputs and outputs Identify strengths and weaknesses Make recommendations

Study Team Activities Identify and understand system goals Perform a systems survey Report findings

Page 13: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-13

Systems Analysis Procedures

Page 14: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-14

Understanding Organizational Goals

General Systems Goals Benefits should exceed the costs Create output that helps make better decisions Allows for optimal access to information Accommodates changing information needs

Page 15: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-15

Understanding Organizational Goals

Top Management Systems Goals Long-range budget planning data Periodic performance reports Short-range operating performance

Operating Management Systems Goals Well-defined narrow organization areas Current year decisions

Page 16: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-16

Systems Survey Work

Systems Survey Allows for a more complete understanding Strengths and weaknesses of current system

Understanding the Human Element and Potential Behavioral Problems Employee resistance to change Gain full cooperation and support

Page 17: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-17

Systems Survey Work

Data Gathering Review existing documentation or create new

materials Observe the current system in operation Use questionnaires and surveys Review internal control procedures Interview systems participants

Page 18: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-18

Systems Survey Questionnaire

Page 19: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-19

Data Analysis

Components Create summary statistics Systems documentation

Time Period Longer than preliminary investigation May provide interim reports

Conclusions Final systems analysis report Submit to steering committee

Page 20: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-20

Evaluating System Feasibility

Technical Feasibility Required technical resources Technical skills of current employees

Operational Feasibility Compatibility with current environment Capabilities of current employees

Page 21: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-21

Evaluating System Feasibility

Schedule Feasibility Estimate time needed for implementation

Legal Feasibility Conflicts between system and legal obligations

Economic Feasibility Cost-benefit analysis Difficulties estimating implementation costs

Page 22: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-22

The feasibility evaluation:

A.Is completed prior to detailed systems design

B.Includes economic, schedule, technical, legal, and operational feasibility

C.Both a and b are true

D.Neither a nor b is true

Study Break #2

Page 23: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-23

The feasibility evaluation:

A.Is completed prior to detailed systems design

B.Includes economic, schedule, technical, legal, and operational feasibility

C.Both a and b are true

D.Neither a nor b is true

Study Break #2 - Answer

Page 24: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-24

In developing an implementing IT, the study team and steering committee must consider organizational goals. These include:

A.General, technical, and top management goals

B.General, operating management, and technical goals

C.Top management, operating management, and economic goals

D.Top management, operating management, and general systems goals

Study Break #3

Page 25: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-25

In developing an implementing IT, the study team and steering committee must consider organizational goals. These include:

A.General, technical, and top management goals

B.General, operating management, and technical goals

C.Top management, operating management, and economic goals

D.Top management, operating management, and general systems goals

Study Break #3 - Answer

Page 26: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-26

Steps in the Systems Design Phase

Page 27: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-27

Detailed Systems Design

Designing System Outputs, Processes and Inputs

Prototyping

The Systems Specifications Report

Choosing an Accounting Information System

Outsourcing

Page 28: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-28

Detailed Systems Design

Page 29: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-29

Designing System Outputs, Processes, and

Inputs

System Outputs Determine necessary outputs and format Create better outputs Hard-copy versus Soft-copy

Process Design Identify necessary processing procedures Utilize tools to model computer processes

Page 30: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-30

Designing System Outputs, Processes, and

Inputs

Designing System Inputs Identify and describe data elements Specify how data items must be coded Determine source of each data element Streamline data entry tasks

Page 31: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-31

Error Message of Data Input

Page 32: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-32

Prototyping

Concepts Develop a simplified model of proposed system Scaled-down, experimental version

Usefulness and Challenges Helps address issues of challenging projects Can create distrust and perception concerns Not recommended for traditional AIS

applications

Page 33: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-33

Steps in Prototyping

Page 34: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-34

The Systems Specifications Report

Systems Specifications Report Summary of findings Submitted to steering committee for review,

comment, and approval

The Make-or-Buy Decision Develop system within the organization Outsource development of system Canned software or Turnkey system

Page 35: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-35

Choosing an AIS

Selection Criteria The performance capability of each proposed

system Costs and benefits of each proposed system Maintainability of each proposed system Compatibility of each proposed system with

existing systems Vendor support

Page 36: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-36

Choosing an AIS

Point-Scoring Analysis Used to evaluate possibly solutions Identifies point value for each criteria

Selecting a Finalist

Making a Final Decision

Page 37: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-37

Point-Scoring Analysis

Page 38: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-38

Outsourcing

Business Process Outsourcing Wide range of possible activities Routine function to entire operation

Knowledge Process Outsourcing Contract to perform research or other knowledge-

related work

Page 39: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-39

Outsourcing

Advantages Company can focus on core competencies More efficient use of time and resources Cost savings

Disadvantages Inflexibility of contractual relationships Loss of control Loss of competitive advantages

Page 40: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-40

Implementation, Follow-Up, and Maintenance

Implementation Activities

Managing IT Implementation Projects

Postimplementation Review

System Maintenance

Page 41: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-41

Implementation Activities

Prepare the physical site

Determine functional changes

Select and assign personnel

Train personnel

Acquire and install computer equipment

Page 42: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-42

Implementation Activities

Establish internal controls

Convert data files

Acquire computer software

Test computer software

Convert to the new system

Page 43: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-43

Managing IT Implementation Projects

Program Evaluation and Review Technique Also known as PERT Helps identify critical paths Recognize areas where slack time occurs

Gantt Charts Useful for scheduling and tracking Easy to understand Best suited for projects lacking complexity

Page 44: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-44

PERT

Page 45: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-45

Gantt Chart

Page 46: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-46

Managing IT Implementation Projects

Project Management Software Operates on desktop or notebook computers Aids in the management of implementation

projects Divides project into simpler activities Estimates time and cost of activities

Page 47: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-47

Postimplementation Review

Reevaluate new system’s effectiveness Talk with personnel about satisfaction levels Talk with end users about satisfaction levels Evaluate control procedures and effectiveness Observe employee work performance Evaluate computer processing functions Determine output schedule timing and

effectiveness

Page 48: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-48

System Maintenance

System Maintenance Performed by IT function Continues tasks created by initial follow-up study

Responsibilities Identify errors and anomalies Estimate costs of fixing items Perform necessary modifications

Page 49: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-49

System Maintenance Costs

Page 50: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-50

Prototyping, as an IT development approach, has both advantages and disadvantages. In general, prototyping is most appropriate when:

A.The design team is not pressed for time in creating a new system

B.Users have a thorough understanding of their information needs

C.There are high risks associated with developing an implementing an ineffective system

D.System requirements are easily defined

Study Break #4

Page 51: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-51

Prototyping, as an IT development approach, has both advantages and disadvantages. In general, prototyping is most appropriate when:

A.The design team is not pressed for time in creating a new system

B.Users have a thorough understanding of their information needs

C.There are high risks associated with developing and implementing an ineffective system

D.System requirements are easily defined

Study Break #4 - Answer

Page 52: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-52

A point-scoring analysis:

A.Is a useful tool in conducting a feasibility analysis

B.Helps the systems study team to decide whether or not to outsource their AIS

C.Provides a systems study team with an objective means for selecting a final AIS

D.Is a tool used for managing IT projects

Study Break #5

Page 53: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-53

A point-scoring analysis:

A.Is a useful tool in conducting a feasibility analysis

B.Helps the systems study team to decide whether or not to outsource their AIS

C.Provides a systems study team with an objective means for selecting a final AIS

D.Is a tool used for managing IT projects

Study Break #5 - Answer

Page 54: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-54

Copyright

Copyright 2011 John Wiley & Sons, Inc. All rights reserved.

Reproduction or translation of this work beyond that permitted in

Section 117 of the 1976 United States Copyright Act without the

express written permission of the copyright owner is unlawful.

Request for further information should be addressed to the

Permissions Department, John Wiley & Sons, Inc. The purchasermay make backup copies for his/her own use only and not for distribution or resale. The Publisher assumes no responsibility for errors, omissions, or damages, caused by the use of these programs or from the use of the information contained herein.

Page 55: Chapter 13-1 Chapter 13: Developing and Implementing Effective Accounting Information Systems Introduction System Development Life Cycle Systems Planning

Chapter 13-55

Chapter 13