chapter 11 effective training: strategies, systems and practices, 3 rd edition chapter one p. nick...

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Chapter 1 1 Effective Training: Strategies, Systems and Practices, 3 rd Edition Chapter One P. Nick Blanchard and James W. Thacker

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Chapter 13 Possible Career Path in HRD Supervisor of Materials Development Manager, Training Support Services Rotation through other HRD management positions Director HRD Rotation through other specialist positions Entry-level specialist position (e.g., training materials developer)

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Page 1: Chapter 11 Effective Training: Strategies, Systems and Practices, 3 rd Edition Chapter One P. Nick Blanchard and James W. Thacker

Chapter 1 1

Effective Training: Strategies, Systems and Practices, 3rd Edition

Chapter OneP. Nick Blanchard and James W. Thacker

Page 2: Chapter 11 Effective Training: Strategies, Systems and Practices, 3 rd Edition Chapter One P. Nick Blanchard and James W. Thacker

Chapter 1 2

Organizational Chart for Human Resource Function

Vice PresidentHuman Resources

Forecasting employment needs

Succession planning

Conducting research

Recruiting

Testing

Hiring and employee termination

Employee grievances

In unionized firms management-union relations often involved in labor negotiations

Compensation of employees (wages, salaries and benefits)

Negotiates with outside benefit providers

Improving the capabilities of employees

If no director of Health & Safety exists this activity may fall under HRD

HR Planning andResearch Director

Employment Director

Employee Relations Director

Compensation Director

Human ResourceDevelopment Director

Page 3: Chapter 11 Effective Training: Strategies, Systems and Practices, 3 rd Edition Chapter One P. Nick Blanchard and James W. Thacker

Chapter 1 3

Possible Career Path in HRD

Supervisor of Materials Development

Manager, Training Support Services

Rotation through other HRD management positions

Director HRD

Rotation through other specialist positions

Entry-level specialist position (e.g., training materials developer)

Page 4: Chapter 11 Effective Training: Strategies, Systems and Practices, 3 rd Edition Chapter One P. Nick Blanchard and James W. Thacker

Chapter 1 4

General Open Systems Model

OPEN SYSTEM

INPUT PROCESS OUTPUT

Systems External Environment

Page 5: Chapter 11 Effective Training: Strategies, Systems and Practices, 3 rd Edition Chapter One P. Nick Blanchard and James W. Thacker

Chapter 1 5

Training as a Subsystem within the Organizational System

TRAINING SUBSYSTEM

Organizational Needs Analysis KnowledgeEmployee Needs Design SkillsBudget Development AttitudesEquipment Implementation MotivationStaff Evaluation Job Performance

INPUT PROCESS OUTPUT

TRAINING’S ORGANIZATIONAL ENVIRONMENTMission Strategy Structure Policies ProceduresFinances Resources People Products Technology

Page 6: Chapter 11 Effective Training: Strategies, Systems and Practices, 3 rd Edition Chapter One P. Nick Blanchard and James W. Thacker

Chapter 1 6

Training Processes Model

OutcomeEvaluationData

Needs Analysis Phase Input Process Output

Design Phase Input Process Output

Development Phase Input Process Output

Implementation Phase Input Process Output

Evaluation Phase Input Process Output

ProcessEvaluation Data

Triggering Event

Page 7: Chapter 11 Effective Training: Strategies, Systems and Practices, 3 rd Edition Chapter One P. Nick Blanchard and James W. Thacker

Chapter 1 7

Classification of Learning Outcome

Skill-Based LearningCompilationAutomaticity

Cognitive KnowledgeDeclarative KnowledgeProcedural KnowledgeStrategic Knowledge

Attitudinal LearningAffect/Feelings

Learning