chapter 1-types of negotiation
DESCRIPTION
Conflict ManagementTRANSCRIPT
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TYPES OF NEGOTIATION
Dr. MANORANJAN DHAL
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TYPES OF NEGOTIATION
Distributive compete over the distribution of fixed sum of values
Integrative negotiation in which parties cooperate to achieve maximum benefits by integrating their interest into an agreement.
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DISTRIBUTIVE NEGOTIATION
No relationshipAll that matter is the priceEach side haggle for the best dealGain by one party represent the loss
to the other. Example
Sales negotiationWage negotiation
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Relationship and reputation mean little in this tug of war
Seller is a total stranger and remain so after the transaction takes place.
The less the other side knows about your weakness and real preferences, and the more it knows about your bargaining strength, the better will be your position
DISTRIBUTIVE NEGOTIATION
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The first offer becomes a strong psychological anchor point , one that sets the bargaining range.
Negotiation outcomes often correlates with the first offer.
Do not disclose any significant information about your circumstances. Why do you want to make a deal? Your real interest or business constraint Your prefernces among issues or options Point of walk away
Let the other side feel that you have good option if the deal falls through.
HOW TO ACHIEVE SUCCESS IN DISTRIBUTIVE NEGOTIATION?
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Learn as much as possible about the other party Other sides circumstances and
preferences Why they want to make a deal? Their real interest and business
constraint Their preferences among issues and
options
HOW TO ACHIEVE SUCCESS IN DISTRIBUTIVE NEGOTIATION?
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Exploit what you learn about the other side in setting your first offer or demand
Dont overshoot If you claim aggressively or greedily the other
side may walk away. You might loose the opportunity to make a deal.
HOW TO ACHIEVE SUCCESS IN DISTRIBUTIVE NEGOTIATION?
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INTEGRATIVE NEGOTIATION The parties cooperate to achieve maximum
benefits by integrating their interests Create value and claim it Think more about the relationships and less
about winning Example - original equipment manufacturing
collaborate on quality control and product development
Few suppliers long term relationship orientation
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It might be win-win Trade off to get things you value most Go beyond price delivery date, quality etc. Creative options understand each others key
interest
INTEGRATIVE NEGOTIATION
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Provide significant information about their circumstances
Explain why they want to make a deal Talk about their real interest or business
constraints Reveal and explain their preferences among
issues and options Additional capabilities or resources which can
add value to the deal Find creative options that will meet the interest
of both parties.
HOW TO ACHIEVE SUCCESS IN INTEGRATIVE NEGOTIATION?
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MULTIPLE PHASES
Early phase allow parties to build trust by performing agreements
Care enforcement mechanismEarly phase allow parties to be
familiar about each others communication and negotiation style
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MULTIPLE PARTIES
Coalition can form among the partiesWeaker party can gather strengthNatural coalition or single issue
coalition Hard to break natural coalition.