chapter 1-types of negotiation

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Conflict Management

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  • TYPES OF NEGOTIATION

    Dr. MANORANJAN DHAL

  • TYPES OF NEGOTIATION

    Distributive compete over the distribution of fixed sum of values

    Integrative negotiation in which parties cooperate to achieve maximum benefits by integrating their interest into an agreement.

  • DISTRIBUTIVE NEGOTIATION

    No relationshipAll that matter is the priceEach side haggle for the best dealGain by one party represent the loss

    to the other. Example

    Sales negotiationWage negotiation

  • Relationship and reputation mean little in this tug of war

    Seller is a total stranger and remain so after the transaction takes place.

    The less the other side knows about your weakness and real preferences, and the more it knows about your bargaining strength, the better will be your position

    DISTRIBUTIVE NEGOTIATION

  • The first offer becomes a strong psychological anchor point , one that sets the bargaining range.

    Negotiation outcomes often correlates with the first offer.

    Do not disclose any significant information about your circumstances. Why do you want to make a deal? Your real interest or business constraint Your prefernces among issues or options Point of walk away

    Let the other side feel that you have good option if the deal falls through.

    HOW TO ACHIEVE SUCCESS IN DISTRIBUTIVE NEGOTIATION?

  • Learn as much as possible about the other party Other sides circumstances and

    preferences Why they want to make a deal? Their real interest and business

    constraint Their preferences among issues and

    options

    HOW TO ACHIEVE SUCCESS IN DISTRIBUTIVE NEGOTIATION?

  • Exploit what you learn about the other side in setting your first offer or demand

    Dont overshoot If you claim aggressively or greedily the other

    side may walk away. You might loose the opportunity to make a deal.

    HOW TO ACHIEVE SUCCESS IN DISTRIBUTIVE NEGOTIATION?

  • INTEGRATIVE NEGOTIATION The parties cooperate to achieve maximum

    benefits by integrating their interests Create value and claim it Think more about the relationships and less

    about winning Example - original equipment manufacturing

    collaborate on quality control and product development

    Few suppliers long term relationship orientation

  • It might be win-win Trade off to get things you value most Go beyond price delivery date, quality etc. Creative options understand each others key

    interest

    INTEGRATIVE NEGOTIATION

  • Provide significant information about their circumstances

    Explain why they want to make a deal Talk about their real interest or business

    constraints Reveal and explain their preferences among

    issues and options Additional capabilities or resources which can

    add value to the deal Find creative options that will meet the interest

    of both parties.

    HOW TO ACHIEVE SUCCESS IN INTEGRATIVE NEGOTIATION?

  • MULTIPLE PHASES

    Early phase allow parties to build trust by performing agreements

    Care enforcement mechanismEarly phase allow parties to be

    familiar about each others communication and negotiation style

  • MULTIPLE PARTIES

    Coalition can form among the partiesWeaker party can gather strengthNatural coalition or single issue

    coalition Hard to break natural coalition.