• 2

9.00 am For the love of change!Susan Stewart| Chair, ChangeConnect & Global Change Manager, Unispace

9.30 am Leading transformation: An ‘intrapreneurial’ perspectiveKate Thiele | Chief Executive Officer Guide Dogs SA & NT

10.00 am How does an innovator innovate? Reinvention with design thinkingAndrew MacDonald | Managing Director, Mieza Consulting

10.30 am Morning smackerels + connect

11.00 am Social Change: International KeynoteDr Joe Madiath | Founder and Honourable Chairman, Gram Vikas Introduction by Prof. Thomas Maak | Head of School: Management, University of South Australia

11.45 am The power of leverage and empathy during changeDarlene Mattiske-Wood | Deputy Chief Executive, Executive General Manager Strategy, Members & People; Chief Executive Office Group, People’s Choice Credit Union + Rosina Di Maria | Principal, Woods Bagot

12.15 pm BREAKOUT (choose one)

#01 | A case study in change: How to build a carefully crafted change project with an integrated perspectivePeter Seltsikas | Senior Manager, Asset Management, SA Water + Lisa Twyford | Managing Director, Clear Decisions

#02 | Workplace transition: Changing the conversationCatriona Bryne | Director, Creative. Marketing, Sageco; Transition specialist

12.50 pm Lunchtime treats + connect

1.30 pm Peeling back the label: Legacy, growth and rebranding of Beerenberg FarmAnthony Paech | Managing Director, Beerenberg Farm

2.00 pm Adaptive leadership, vulnerability & managing changeErma Ranieri | Commissioner for Public Sector Employment, Office for the Public Sector

2.30 pm Effortlessness of gods: Using knowledge to deliver organisational changeAndrew Trickett | Associate Global Rail Knowledge & Information Manager, Arup, London

3.00 pm Quick refresh + connect

3.15 pm BREAKOUT (choose one)

#03 | The art of clever transformation in a digital world.Jodie Gaffney| Managing Director, G Advertising

#04 | Reinvention and resilienceAnna Lee | Director, Leed Consulting

4.00pm Panel discussion Q&AChaired by Andrea Johansen | Senior Manager Diversity & Inclusion, Bendigo and Adelaide Bank

4.30pm Closing address

4.45pm Innodev networking drinks

“The art of good jam, is the quality of the fruit and the right cooking environment.

changejam16

Wednesday 4 May 2016City Room, Adelaide Convention Centre

3 •

DR JOE MADIATHFounder and Honourable Chair,

Gram Vikas

international keynote

Joe Madiath has spent 30 years working in development among the poorest communities in Oris-sa, India. Drawn

there in 1971 to help communities that had been ravaged by a cyclone, Joe stayed on as an activist focused on

sustainable development projects. He founded Gram Vikas in 1979 and has served as executive director ever since,

growing Gram Vikas into one of the larg-est non-governmental organizations (NGOs) in Orissa. Gram Vikas originally focused on providing renewable energy for rural communities, building more than

54,000 biogas units.

Over time, Gram Vikas developed its more holistic model of development, based on Joe’s con-viction that every family in a village must have healthy

living practices and an improved quality of life before total development can occur. This model has transformed at

least 289 villages and has successfully proven that the rural poor can and will

pay for better sanitation and water facilities.

@GramVikasIN

presenters

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• 4

ANDREW TRICKETTGlobal Rail Knowledge &

Information Manager, Arup

ANDREW MACDONALDManaging Director, Mieza Consulting

Andrew Trickett is Knowledge and Information Manager within Arup’s

global rail team and has over 15 years’ experience in the field of knowledge

management.

Recognised globally across Arup as a subject matter expert on Knowledge Management and Communities of

Practice (COP), Andrew has designed and delivered numerous innovative and engaging workshops with employees

from numerous disciplines up to executive level.

Andrew is particularly interested in the use of COP’s and project reviews as

a means of capturing tacit knowledge from people, delivering operational efficiencies and driving innovation

within an organisation. He has delivered knowledge presentations in this area in London, Hong Kong, Brisbane, Sydney

Johannesburg and San Francisco.

Andrew holds an MBA from Aston University.

@andrewtrickett @arupgroup

Andrew MacDonald has more than 25 years experience in consulting, financial

services and design thinking. He is widely regarded as an expert in design thinking with a particular emphasis on

the human-centred design, the customer experience, strategy, sales enablement.

He is the Founder and Managing Director of Mieza Consulting which is

a global consultancy that specializes in transforming the customer experience

for C-suite executives and Entrepreneurs across the globe.

Andrew’s clients include; JP Morgan, UBS, HSBC, Standard Chartered,

ANZ, NBNZ, NAB, Westpac, Bank of Melbourne, Esanda, UDC, SAP, HP and Telstra. Over the last 15 years, Andrew has delivered programs in China, India, Hong Kong, Korea, Japan, Singapore,

Thailand, Malaysia, Australia, New Zealand, UAE, UK, Canada, USA,

Europe, Ukraine and Russia.

Andrew holds a PhD in Macroeconomics (University of Melbourne), Bachelor of Arts, Hons (Flinders University). He is

also an adjunct Professor at the Indian School of Business in Hyderabad &

Eruditus, Mumbai.

@DocAMac

ANNA LEEDirector,

Leed Consulting

After a diverse career spanning the higher education, publishing and

entertainment industries, Anna Lee established her own consultancy in

2008, when her first child was 6 weeks old. Her mission: to support women to take charge of their lives and careers.

Over the next six years Anna worked with hundreds of women, and became

increasingly fascinated by the unconscious biases that underpin human

behaviour - particularly individual and organisational decision-making. In 2014, her desire to impact on the ‘big picture’ led her to merge her business with Leed Consulting, partnering with her brother Diarmid. A key focus of

Leed is working with leaders to mitigate bias, maximise effectiveness and make

better decisions.

With a Masters in Professional Education and Training, Anna’s emphasis

is always upon ensuring that new knowledge, skills and ways of thinking

lead to immediate and sustainable action. She is particularly skilled at

helping people develop cognitive habits that strengthen resilience and improve

performance.

@LeedConsulting

• 5

DARLENE MATTISKE-WOODDeputy Chief Executive,

Executive General Manager, People’s Choice Credit Union

CATRIONA BRYNEDirector, Creative Marketing,

Communication, Product Development, Sageco

Catriona Bryne has over twenty five years experience in communication

management and education. Her current focus is developing and marketing the new Sageco (comprising 40+ years of experience with the bringing together

of Donington, Harris Smith and Sageco).

Catriona’s transition expertise is in facilitating ageing workforce programs including a unique methodology called

Exchange - Sageco’s knowledge sharing solution.

One of Catriona’s favourite career highlights was managing the Sydney 2000 Olympic Games Workforce

Communications. She is an agitator for music education in public schools, a

co-owner of a family farm business, a mother and a juggler.

@SagecoHQ

Darlene Mattiske-Wood was appointed the Deputy Chief Executive and Chief Strategy, Members & People Officer of People’s Choice Credit Union in February 2016, and is responsible

for aligning the credit union’s people, strategy, member experience, project

management and communications teams.

Darlene has 12 years of executive experience with People’s Choice

focused on People and Culture. She also has over 20 years experience

as a strategic leader reporting at the CEO and Board level in both private and semi government organisations with responsibility for a range of

functions including, transformational change management, strategic people and culture including internal/external brand alignment, organisation strategy

and planning, stakeholder relations, marketing and customer operations.

Darlene is a Member of the Australian Institute of Company Directors and has

Bachelor of Management and Graduate Diploma Management, HR.

@peopleschoiceAU

ANTHONY PAECHManaging Director, Beerenberg Farms

Anthony Paech is one of Australia’s most passionate advocates of premium food.

As the head of Beerenberg, one of Australia’s best loved, iconic, family-

owned brands and producers of jams, sauces and condiments, Anthony has

devoted the past 16 years to building a brand which is in strong demand

from Australian consumers and widely available internationally through

leading hotels and airlines.

After studying in Western Australia and completing an MBA, Anthony took the reins of the family business in 1998.

Since then he has substantially grown the Beerenberg business, expanding its range and geographic spread, building

national distribution through Coles, Woolworths, independent supermarkets

and specialty food outlets.

His success has been acknowledged with multiple food and business awards

and industry accolades. Under his leadership, Beerenberg was named Telstra Business of the Year (SA) in

2011. Anthony is on the Board of the Australian Food and Grocery Council (AFGC) and is Chair of peak food industry body Food South Australia.

@BeerenbergFarm

• 6

ERMA RANIERICommissioner for Public

Sector Employment, Office for the Public Sector

Appointed on 1 July 2014, Commissioner for Public Sector

Employment Erma Ranieri holds a statutory role under the Public Sector Act 2009. The Act outlines principles

and guidelines to improve and uphold public sector performance – it is the

Commissioner’s role to bring these to life across government.

She was named 2014 Telstra Business Woman of the Year and SA Winner of the Telstra Community and Government

Award for her role in leading transformational change throughout

the public sector.

Erma currently oversees the Office for the Public Sector. The Office is

responsible for a number of sector-wide reform programs.

@ErmaRanieri

KATE THIELEChief Executive Officer,

Guide Dogs SA & NT

Before joining Guide Dogs as CEO in 2009, Kate Thiele held key roles

with a top 100 public listed company in the private sector and with two of Australia’s leading not-for-profits.

Kate has a strong background gained across industries as diverse as retail,

manufacturing and health.

In addition to her role at Guide Dogs, Kate is a Board Member of Minda

Incorporated, chairs their Nominations, Remuneration and Governance

Committee; is a Board Member of the Royal Zoological Society of South

Australia and chairs their Risk and Governance Committee and is on

UniSA’s MBA Advisory Board.

Kate is the first South Australian to be awarded a Harvard Business School Fellowship to undertake the Strategic

Perspectives in Non Profit Management program.

In 2015 Kate won the Telstra South Australian Business Woman of the

Year Award as well as the State and National ‘For Purpose and Social

Enterprise’ category in the Awards.

@GuideDogsSANT

JODIE GAFFNEYManaging Director,

G Advertising

Business people engage Jodie Gaffney for her ability to overcome obstacles with creative forward thinking digital

marketing solutions.

In May 2013 at the age of 30, Jodie acquired OKeeffe Media

(South Australian division) a media representation company which was founded in 1983. With an

entrepreneurial mindset Jodie migrated business contracts and started G

advertising. In the first six months of operation new business areas where

formed to cater for social media, websites and marketing services.

Assisting businesses and offering the latest digital solutions in the online

space is a passion. Today Jodie works nationally with SME’s and larger organisations to provide digital

marketing solutions. Committed to growing businesses with creativity,

research, analysis and performance.

@GadvertisingOz

• 7

ROSINA DI MARIAPrincipal

Woods Bagot

PETER SELTSIKASSenior Manager, Asset

Management, SA Water

Peter Seltsikas is the Senior Manager, Asset Management for SA Water. He leads the strategic, operational and capital investment planning for the

Corporation’s $14bn of infrastructure assets.

Peter has 20 years’ experience in the utility sector, first within Oil and Gas and more recently within the Water

industry. Peter has a strong commercial and operational background and has held many senior leadership positions

driving business through significant change.

Peter holds a Mechanical Engineering Degree with Honours and a Masters In

Business Administration.

Peter is a Fellow of the Governor’s Leadership Foundation, a member

of the Water Services Association of Australia Asset Management Committee and a Board Member of the Australian

Dance Theatre Company.

@SAWaterCorp

Rosina Di Maria is a Principal in global architecture and design firm Woods

Bagot. As a recognised industry leader in design, Rosina has extensive experience working across Australasia,

the Middle East, Russia and Europe.

Rosina returned to Adelaide after leading the interiors portfolio in the Woods Bagot London Studio. In the workplace sector, Rosina led HSBC’s

Global Headquarters at Canary Wharf and other prestigious projects

for Bloomberg, Barclays Capital, Cisco and Macquarie Group. As lead interior designer in London, Rosina delivered

notable projects such as Eccleston Square Hotel, Doubletree by Hilton and award winning Minthis Hills Golf Resort

in Cyprus.

On return to Australia, Rosina’s has led her team in designing the interiors of the ground breaking South Australian Health and Medical Research Institute

(SAHMRI), new Headquarters for People’s Choice Credit Union and

award winning Collins Bar for Hilton. Rosina is leading the interiors on the

expansion of the Adelaide Convention Centre, working on the new Westin

Brisbane and is advising the Art Gallery of South Australia.

@woods_bagot

LISA TWYFORDManaging Director,

Clear Decisions

Lisa Twyford is a highly motivated professional with extensive business

improvement and project management experience. As Managing Director

and founder of clear decisionsTM, Lisa delivers business services across a wide

range of industries to clients such as: Minter Ellison Lawyers, South Australian Cricket Association (SACA), SA Water, University of South Australia, SA Power Networks, Asthma Foundation SA and

Zoos SA.

Lisa specialises across five key business support areas: strategic planning,

business analysis and improvement, change management, project management and training.

Lisa’s clients describe her as professional, focused and results driven

– a trusted advisor to management and confidant to work colleagues. Her leadership, patience, persistence and

humor while working on complex change initiatives would be valued by any

business. Her drive and exceptional project management skills are the key

to her success. She also enjoys her philanthropic interests,and divides her time equally between the not-for-profit

sector and the private sector.

@cleardecisions

8 •

Connect with us

changeconnect.org info@changeconnect.orglinkedin.com/company/changeconnect@change_connect

#changeconnect #changejam16