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    1

    Chapter 10

    Broadcast and Interactive OnlineMedia

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    2

    Learning Objectives

    Learn about television, radio, andInternet in terms of the overall trend,

    advantages and disadvantages as anadvertising medium.

    Understand the reality of Internet as an

    advertising medium.

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    3

    The Structure of the

    Television Industry (Fig. 10.1)

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    4

    Cable is Firmly Entrenched Worldwide and IsStill Growing

    Battle Raging Over Who Will Control DigitalTV Technology

    Network TVs Viewership Has Declined

    Television is Now a Fragmented Medium

    Changes in Broadcast

    Television

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    5

    Television Advertisers Media

    Choices (Fig. 10.3)

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    Forms of Television

    AdvertisingSponsorshipsAdvertiser assumes the total financial

    responsibility for producing the program and

    providing the commercials.ParticipationsAdvertisers pay for 15, 30, or 60 seconds of

    commercial time during one or more programs.Spot AnnouncementsAppear in the breaks between programs, usually

    local buyers.

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    Audimeter

    Records WhenThe TV Set is Used

    & Which StationWatched

    Viewing Diary

    Provides Data OnWho is Watching

    Shows

    People Meters

    Which TV Shows Are BeingWatched, Number of

    Households Watching,& Which Family

    Members Are

    Viewing

    A.C. Nielsen Provides the Most Commonly Used Measures ofNational and Local TV Audiences:

    Measuring the TV Audience

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    Pros and Cons of B roadcast TVAdver t is ing

    Mass coverage

    Low cost

    Some selectivity

    Impact

    Creativity

    Prestige

    Social dominance

    High production costs

    High air-time costs

    Limited selectivity

    Brevity

    Clutter

    Zipping and Zapping

    Pros Cons

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    Pros and Cons of CableAdvertising

    Selectivity

    Audience demographicsLow cost

    Flexibility

    Testability

    Limited reach

    FragmentationQuality

    Zipping and zapping

    Pros Cons

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    Mediums Influence on

    Consumers Taste and

    Perceptions is Pervasive

    Reach a Large Audience inA Cost-Efficient Manner

    Use of Sound and MovingImages Creates a Strong

    Impact

    Advantages of Television

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    HighCost of

    Producing&

    RunningCommercials

    HighLevel

    OfCommercial

    Clutter

    TelevisionIs

    Nonselective

    SuffersFrom aLack of

    FlexibilityIn

    Scheduling

    Disadvantages of Television

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    Infomercial Watchers

    Exhibit 9-4

    Page 290SexMale 57% 8.0% 20.0%

    Female 54 9.0 19.0Age18-24 70 4.0 19.025-34 63 9.0 19.035-49 58 12.0 20.050-64 55 10.0 26.065+ 33 3.0 13.0Income ($)under $15,000 53 4.5 22.515,000-20,000 52 11.0 24.020,000-30,000 62 8.0 21.030,000-40,000 63 9.0 25.040,000+ 60 11.0 16.0RegionNortheast 65 7.0 24.0North central 52 9.0 14.0South 57 8.0 21.0West 55 10.0 17.0Total 55% 8.5$ 19.0%

    Seen oninfomercial inthe past year?

    Ever purchasedanything using atoll-free numberat the end of aninfomercial?

    Ever purchasedanything in a storebased on informationprovided in aninfomercial?

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    AM Radio

    Web Radio

    FM Radio

    Cable & DAB Radio

    Structure of RadioRadio Can be Classified According to Transmission and Power.

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    Network Radiois a Group of Local Affiliates Connected to Oneor More National Networks Through Telephone Wire and

    Satellites and Has Increased in Popularity Because of:

    Complete Market Coverage

    Consolidation That Produced4 Major Networks

    Increase in Syndicated Shows

    Radio Advertising

    Emergence of Unwired Networks

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    Radio is aHighly

    FragmentedMedium

    Radio Fans

    34%, Listen to Four or Five Stations WithNo Preference for One Station.

    Music Fans

    11%, Listen Exclusively for the Music Being

    Played.

    News Fans

    Choose Stations Based on a Need for Newsand Information.

    The Radio AudienceStation Fans

    46%, Clear Preference for One or TwoStations, Listen Up to 8 Hours a Day.

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    Measuring the Radio

    AudienceMeasure of the number of people listening to aparticular station at a given time:

    Stations coverage, which is the geographic area that can

    pick up the station clearly. Better measure is circulation, which measures the

    number of homes that are actually tuned in to theparticular station.

    Arbitronis an audience rating service. RADARis another rating service.

    Birch/Scarborough-VNUconducts random phoneinterviews asking listening preferences.

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    Pros and Cons of Radio

    AdvertisingReach and Frequency

    Selectivity

    Cost-efficiency

    Timelessness

    Immediacy

    Local relevance

    Creative flexibility

    Limitations of sound

    Segmented audiences

    Short-lived and half-heard commercials

    Clutter

    Pros Cons

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    Target Audiences

    Flexibility

    Affordability

    Mental Imagery

    High Levels ofAcceptance

    Advantages

    Inattentiveness

    Lack of Visuals

    Clutter

    Scheduling & BuyingDifficulties

    Disadvantages

    Lack of Control

    Radio

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    Interactive MediaInteractive technology(media) is a new formof broadcast media.

    Estimate that Internetwill capture 50 millionusers by 2000.

    Formats for delivering

    ads: Web page,

    Banner ad,

    E-mail.

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    Adoption Curves for Various

    Media

    1922 26 30 34 38 42 46 50 54 58 62 66 70 74 78 82 86 90 94 98 Est

    120

    80

    60

    5040

    20

    0

    MillionsofUsers

    Radio TV Cable Internet

    Years to reach 50 MM users

    Radio 38TV 13Cable 10*Internet 5**

    The Internet is the fastest growing medium in history

    * Launch of HBO in 1976 was used to estimate thebeginning of cable as an entertainment/ad medium.

    ** Morgan Stanley Technology Research estimate

    (Chart shows the Internet beginning as an entertainment/admedium in 1994 because its earlier use was restricted togovernmental activities)

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    Who Values the Internets

    Offerings?

    Community

    services

    Banking

    Buying &

    selling

    Entertain-

    ment

    Advertising &

    marketing

    Education

    Communica-

    tions

    Information

    access

    0% 10% 20% 30% 40% 50% 60% 70% 80%

    50 and older

    30 to 49

    Under 30

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    Consumers Use of Interactive MediaTypes of Use Percent

    Respondents making interactive purchaseswithin one year 58%

    Of these:

    Number who shopped via online service 86

    Of these, number who used credit card 83

    Number that shopped via Internet 43

    Of these, number who used credit card 70

    Number that switched to 800 number 16

    Number that shopped via e-mail 8

    Number that shopped via CD-ROM 5

    Number making 2-4 purchases in last 6 months 47

    Number making 5-10 purchases in last 6 months 12

    Number who spent $26-$50 on each interactive purchase 46

    Number who spent over $100 on each purchase 11

    Types of products purchased

    Books, music CDs, and videos 57

    Computer related equipment 55

    Flowers 20

    Clothing 18

    Travel 14

    Respondents also making purchases from catalogs/TV shopping Channels 50

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    Online Products Mix in 2000

    Other 5%

    Food and drink 5%

    Gifts and flowers 10%

    Apparel 5%

    Entertainment 19%

    Computer products 32%

    Travel 24%

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    Pros and Cons of Internet

    AdvertisingTruly Interactive

    Enormous audience

    Immediate response

    Affluent market

    In-depth information

    Rapid-growth industry

    Business-to-business

    Advertorials

    Virtual storefront

    Untested medium

    Targeting costs

    Slow downloads

    Net yet mainstream

    Ad may be placedinappropriately

    Unproved security andprivacy

    Global marketinglimitations

    Pros Cons

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    Internet Advertising: Pros

    Truly Interactive

    Enormous audience

    Immediate response

    Affluent market

    In-depth information

    Rapid-growth industry

    Business-to business

    Advertorials

    Virtual storefront

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    Internet Advertising: Cons

    Untested media

    Targeting costs

    Slow downloads

    Net yet mainstream

    Ad may be placed inappropriatelyUnproved security and privacy

    Global marketing limitation

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    Internet Advertising: Reality

    Advertising spending (Advertising Age2001)

    1999: $2.8 million (1.3%) 2000: $4.3 million (1.8%)

    61% of AAs top 100 megabrands online

    (Forrester Research)

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    Internet Advertising: Reality

    Advertising spending (Advertising Age2001)

    1999: $2.8 million (1.3%) 2000: $4.3 million (1.8%)

    61% of AAs top 100 megabrands online

    (Forrester Research)

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    Various Forms of Internet advertising

    Banner ads (55%): average click-throughrate 0.3 to 0.5%

    Sponsorships (27%) Interstitials (4%): Rich mediaaverage

    click-through rate just below 6%

    Email (2%) Others (12%)

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    Performance-based advertisingpredicted to make up 50% of all

    revenues by 2003 (Forrester Research)

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    Challenges

    Can we go beyond current banners to createads that are exciting, fun, and dynamic?

    Can we increase ad impact throughcontextual relevancy?

    Can we combine entertainment with brandequity?

    Can ads be intrusive without being annoying?

    Can ads communicate product superiority?

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    Review

    Learn about television, radio, andInternet in terms of the overall trend,

    advantages and disadvantages as anadvertising medium.

    Understand the reality of Internet as an

    advertising medium.