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Center for Global Health
Division of Public Health Systems and Workforce Development1
Tanja Popovic, MD, PhD, F(AAM), AM(AAFS)
Deputy Associate Director for Science
Systems Thinking about Wicked Problems
November 1, 2010
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Johannesburg, South Africa, 1998
Lagos, Nigeria, 1997
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Addis Ababa, Ethiopia, 2008
Acra, Ghana, 2007
Guatemala City, Guatemala, 2000
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They often appear when organizations have to face
constant change or unprecedented challenges
They occur in a social context; the greater the
disagreement among stakeholders, the more wicked
the problem
It is the social complexity of wicked problems as
much as their technical difficulties that make them
tough to manage
Camillus, 2008
What are Wicked Problems?
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wicked problemsproblèmes wickedproblemas de mau
problemas de malos
wickedmalignant
aggressivetricky
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Wicked Problems
No definitive formulation/problem statement:
“The formulation of a wicked problem is a problem”
Each problem can be considered to be a symptom of
another problem
No stopping rule—not time bound—new problems
emerge
No right answer
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Physical and
Environmental
Factors
Ecological
Factors
Humans
Emerging
Diseases
Social, Political,
and Economic
Factors
Genetic and
Biological
Factors
Convergence
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Wicked Problems and Convergence
Animal Health
Human Health
Environmental Health
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One World, One Health Mindset
May not be solved using traditional scientific problem-
solving techniques
Need new ways of thinking and working, such as by
adopting a One World One Health mindset and strategy.
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Engage stakeholders to manage dilemmas in
partnerships and collaborations
Conduct experiments, launch innovative pilots, test
prototypes, learn from experiences, create best
practices (public-private partnerships)
One World, One Health Mindset
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Strategic thinking
Partnering and collaboration
Political savvy
Influencing and negotiating
External awareness
One World, One Health Mindset
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Wicked Problems
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Breakout Session
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Group Highlights
Diagram: What was missing? What needed expanding?
What are the critical points of leverage?
Control = T-P-N
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Systems Thinking about Wicked Problems
A New Public Health Dilemma
Wicked problems are counter-intuitive for scientists
Problems vs. dilemmas
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Networked world demanding collaboration
Multidisciplinary teams
Holistic and systems approach
Convergence at the interface that favors a “One Health” approach
Systems Thinking about Wicked Problems
A New Public Health Dilemma
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Systems Thinking about Wicked Problems
Develop global awareness
Shift from problem solving to managing dilemmas
Include diverse stakeholders, thinking, and tools
Come to a reconciliation of great change with traditional ways of thinking and working
Recognize the need for new ways of leading
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