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Introduction

Ibernex Ibernex 54

Ibernex, health and building technology.

Ibernex in numbers

Broad portfolio of projects: Over 625 installations and 12,500 equipped beds.

Part of the Pikolin Group.

Present in over 20 countries

A team headcount of 40 people that combine significant experience with drive and the development of new talents.

Ibernex is a company specializing in the development and integration of technological solutions and services aimed at the healthcare sector and the outfitting of high occupancy buildings.

Driven by a team with over 25 years’ experience in the industry, we work to put the latest technology in the hands of our clients and to fully integrate it into their business.

Confidence in the future and in international growth: the international market accounts for 30% of total turnover.

We believe in and support the development of assistance and security solutions tailored to your exact needs.

Automation and modernization of facilities. We provide the automation and modernization for your facilities to increase your competitiveness.

Adapting your centre to new trends. We adapt your centre to new trends in order to improve the service offered to your clients.

An offer and solution fully adapted to your needs. We offer you a fully customised solution that meets your exact requirements and needs.

Leader on the Spanish and French bedding market.

10 production plants distributed across Europe and Asia.

Over 2000 employees .

Presence Ibernex Presence Pikolin Group

ExperienceIntegrationService

Turnover of more than 430 million Euros.

Presence Pikolin Group and Ibernex

R&D Solutions Catalogue

Ibernex 98

Scalability

Its scalable implementation enables the user to start working with more basic modules and to gradually build up the software according to each one’s needs and resources. Every installation has a license that indicates the modules available to each client.

Flexibility

Thanks to its multiple configuration possibilities, it can be fully customised and adapted 100% to the specific needs of any one centre or company.

Integration

Nexperta is designed to handle the integration of new hardware and software solutions, thus improving user experience.

Innovation

At Ibernex, we work with the latest technologies to offer users the most advanced solutions for their particular centre or company. Nexperta is a platform under continuous development that adapts easily to new market requirements.

Developed by Ibernex, Nexperta is the most powerful software platform for the automation and management of health centres and high occupancy buildings on the market.

Permanently in evolution, we work day by day on updates and significant improvements to make it even more complete and powerful.

Nexperta,the definitive platform

The most modern and appropriate technologies to develop your business

Helpnex: The most complete social and healthcare communication solution on the market.

Modular system

Safenex: Optimise the security, control and management of your facilities.

BTS: Ad hoc technology solutions to implement at the client’s facilities.

Helpnex

A single platform, several solutions

Safenex BTS

Nexperta

General modules

Professional modulesServices

Helpnex BTS

Safenex

Ibernex 9

BTS

Helpnex

365x24x7

Business engineering

Integration with other solutions

PRODUCT SERVICEFINANCING

Safenex

+ +

Ibernex Ibernex 1110

In a critical environment such as hospitals, clinics, health centres or nursing homes, healthcare personnel must be able to rely on an agile and intuitive communication system that enables them to focus on patient care.

Helpnex covers the centre’s communication and traceability needs, thus increasing productivity and the well-being of both the centre and its members.

Furthermore, our technology enables all the telecommunications systems in the centre to be integrated into a single software package to optimise use and thus facilitate operation and maintenance.

The most complete social and healthcare communication solution on the market.

Facilitates communication between staff and the patient.

Automation and logging of daily tasks and alarms.

Increases security for users, property and care personnel.

Different peripherals depending on the functionality.

Devices

Main features:

Patient-nurse call system

Access and presence control

Wander control

Laundry

Indoor location

From small nursing homes to large hospitals, Helpnex adapts 100 % to the size of the centre:

> Hospitals

> Nursing Homes

> Clinics

> Health centres

> Rehabilitation centres

Users Features

IP TECHNOLOGY: Healthcare personnel receive alerts instantly thanks to IP networks and the various Helpnex devices.

MODULAR: Match the Helpnex features to your size and needs.

INTEGRATES WITH OTHER SOLUTIONS: It shares the centre’s management data, thus avoiding duplication and saving time.

HELPNEX APP: Facilitate and improve your patient care and service using the mobile version of Helpnex.

Standard package:

Management of workers, patients, resources, places and calendars

Monitoring of activities, alarms and tasks

Automatic notification

Custom reports

Data import and export tools

Can be integrated with theHIS hospital

HelpnexHealthcare communication solution


Client:

Clínica Delgado, the most modern clinic in Latin America, reopened in 2014 following capital investment of more than 120 million dollars to equip its facilities with the best infrastructure and the most advanced technology.

Needs:

The new Clínica Delgado has three centres of excellence: Accident & Casualty, Cardiovascular unit and Maternity centre, as well as more than 40 medical specialities. The more than 64,000 m2 distributed in 2 tower buildings house 170 beds, 9 operating theatres and 90 consulting rooms, as well as other departments.

The Clinic was looking for a patient-staff intercom system that meets the quality standards set by the level of services and assistance offered at the centre.

The recently re-opened Clínica Delgado in Peru has installed

state-of-the-art Ibernex technology.

Solution:

Ibernex’s powerful technology and our comprehensive Helpnex solution is the perfect software to meet the needs of the centre. Helpnex enables both warning messages and alarms to nurses and doctors to be sent, and the entire health centre to be managed.

The IP PoE patient - nurse call system is built into the headboards in patients’ rooms so, when they trigger an alarm by pressing the bedside button, the nurses automatically receive the alert on the monitor located at each control point and can see the source of the alarm (room and bed number, in the case of twin rooms) displayed.

The system is also integrated with the pagers that doctors carry, so they can be notified as soon as their presence in a room is needed, wherever they may be.

The use of cards and readers using RFID technology, connected to the four-colour corridor light fittings located above each door to patients’ rooms, makes it possible to log the exact person that responds to each alarm, how long it takes to get to the room, and for how long their intervention lasts.

These two mechanisms allow for close monitoring of health personnel’s tasks and duty rounds, which can be queried via customised reports generated in the programme.

SUCCESS STORY HELPNEX PATIENT – NURSE CALL SYSTEM

Client:

The Santa Ana Residence, belonging to the Aragonese Institute of Social Services (IASS) and run by the SARquavitae Group, is located in Utebo (Zaragoza). The centre covers 11,375 m2, employs 85 workers and accommodates 135 senior citizens. In addition, it has 30 places in the day centre and a large garden.

Needs:

The centre seeks to guarantee the safety and the prime comfort of users, family and staff, as well as streamlining and simplifying its management and care provision.

The aim: to maintain exact control over entry access to all areas at the

Santa Ana Residence in Zaragoza.

Solution:

Installation of the Access and Presence System that provides close monitoring of access to all areas in the centre and manages the way in which users can access restricted areas. It controls door opening by means of built-in card readers. It also allows workers’ time to be better managed by giving a graphic read-out of the time spent in the centre and generating reports on absentees, late-comers and actual hours worked.

The Santa Ana residence also has Ibernex’s Wander Control System and our Paging System modules, with all services integrated into the same software, Helpnex.

SUCCESS STORY HELPNEX ACCESS AND PRESENCE CONTROL


Client:

Residència Sant Camil Hospital, belonging to the Consorci Sanitari Garraf, in Sant Pere de Ribes (Barcelona).

Needs:

The centre needs to have a system that guarantees secure monitoring of certain users at risk of fleeing or prone to wandering and becoming disoriented.

The Wander Control System at the Residència Sant Camil Hospital

increases mobility of residents within the centre, as well as providing

greater peace of mind for relatives.

Solution:

The Ibernex Wander Control System is the perfect solution to prevent people at risk from wandering and leaving the hospital when they are not allowed to. Two antennae are fitted at each main door in and out of the centre to create a coverage area that detects if a resident approaches those exit points thanks to a small tag worn on the patient’s wrist or ankle.

If that happens, the system alerts staff by making a call to their wireless receivers and thus they can respond immediately and prevent the patient from leaving.

This system allows residents to enjoy greater mobility within the centre and also greater security, as they cannot leave the premises without authorisation. It also provides greater peace of mind for families, as all exit points are protected and the residents cannot leave. Finally, carers work with less stress knowing that the residents are being monitored within the hospital and so they can get on with their other tasks and simply respond in the event of an unauthorised attempt to leave.

It is a reliable, easy-to-use and low cost system that can also be integrated with other existing systems at the centre.

Client:

The San Juan de Dios Hospital in Arrasate-Mondragón, a centre belonging to the Hospitaller Order of San Juan de Dios. The Centre has 280 beds divided into 4 care units.

Needs:

The centre has a laundry where 5 employees and between 10 and 15 patients work in sorting and folding garments.

The main problems facing the centre in regard to managing the laundry service before the Ibernex solution was implemented as follows:

- Lack of any possible traceability from the moment a dirty garment entered the laundry.

- Garment sorting by colour undertaken by patients was not sufficiently agile and intuitive.

-The time spent by assistant carers in sorting garments per patient was high.

- Finally, the centre has a small clothing store where there was no stock control.

Labour integration and greater process efficiency with the Ibernex

Laundry System.

Solution:

The Ibernex Laundry solution provides:

- Guaranteed traceability of garments during the entire washing and sorting process.

- Easier sorting work for patients, by means of a more intuitive method fully adapted to their needs.

- The possibility of grouping each patient’s clothes at the laundry itself.

- A reduction in the time assistant carers take to sort out the clothing of each department.

- Stock control of clothing available at the centre’s shop.

In addition, a series of modifications have been made to the general laundry software to adapt it to the specific requirements of this centre.

SUCCESS STORY HELPNEX LAUNDRYSUCCESS STORY HELPNEX WANDER CONTROL


We spend most of our daily lives in a building. We live and interact with them. That’s why our goal is to continuously improve how our clients’ facilities perform.

Safenex prevents and eliminates the various situations that can put people or property in an installation at risk, thus guaranteeing an optimal environment for users while managing your resources efficiently.

Optimise the security, control and management of your facilities.

It provides precise control over people entering and leaving the centre.

It displays the exact location of users and property in real time.

It effectively coordinates all outsourced activities in your company.

It logs routes and incidents on security rounds.

Safenex

Different peripherals depending on the functionality.

Devices

Safenex adapts to the size and characteristics of any centre:

> Corporate Head Offices

> Office buildings

> Shopping Centres

> Hotels

> Factories and Industrial premises

Users Features

RFID TECHNOLOGY: Based on radiofrequency technology, it allows the various programs to run without any need for direct vision between the transmitter and the receiver.

MODULAR: It can be up-scaled to incorporate the modules and devices your installation requires.

EASY TO USE: Intuitive and agile processes which save time and make tasks easier.

FLEXIBLE AND INTEGRATABLE: Compatible with the security and control systems and devices already installed in your centre.

Main features

Indoor location - Worker safety

Laundries

Access and Presence control

Subcontract management

Standard package

Personnel management

Calendar management

Visitor management

Customised reports

Automatic paging system

Rounds monitoring

Security, control and management solution


Client:

Grupo Pikolin is leader in the bedding sector with eight production plants in Europe and two in Southeast Asia and a team of over 2,100 people.

Needs:

Provision of the latest technology at its new factory and corporate headquarters, the largest and most advanced logistics-industrial complex in Europe in the bedding sector with a surface area of 217,000 m2.

Solutions:

The new Pikolin headquarters has four function modules from our Safenex solution:

1. Vehicle access

In a complex as large as this, the number of vehicles and visitors entering and leaving is significant. The Vehicle Access module facilitates the management of these visits quickly and easily.

The software displays a list of the programmed visits and allows others that are not already programmed to be added. In addition, it automates staff entry access by registering and de-registering entry access cards.

The new Pikolin plant in Zaragoza, a benchmark in the use

of IP technology.

SUCCESS STORY SAFENEX

The solution, like the rest of the Safenex modules, enables customised reports to be generated:

• Visitors report.

• Vehicles.

• Vehicle driver log.

In addition, its integration with the Subcontractors programme simplifies and unifies access control of subcontracted personnel and grants or denies access to the complex depending on the status of the documents required to enter the facilities.

2. Access and Presence

Precise and accurate access control to the various areas within the factory and offices is possible thanks to the Access and Presence module. The solution assigns or restricts access to certain areas for each individual person by using cards and readers with RFID technology.

VEHICLE ACCESS – ACCESS AND PRESENCE – SUBCONTRACT MANAGEMENT – ROUNDS MONITORING

3. Subcontractors

Designed to comply with Law 31/95 on the Prevention of Occupational Hazards in terms of Coordination of Business Activities, the Ibernex Subcontractor Management solution implemented at Pikolin ensures at all times that access by outside companies to the site is only possible when they have all their documentation in order.

In order to expedite the presentation of documents, the licence includes an online Portal that enables outsourced companies to manage all documentation electronically. For security purposes, documents sent electronically require validation by a Pikolin supervisor, who can either accept or reject them. External employees will not be able to access the site until all their documentation is validated.

To make work even more manageable, the system uses IP technology to notify outsourced company managers by e-mail of the need to renew any documentation that is about to expire. It also reminds the person in charge of reviewing them when documents are awaiting validation.

In addition to being able to consult all this documentation, you can also examine the status of current entities and generate customised reports. There are five pre-set reports:

• Participation in projects.

• Status of outsourced companies/employees.

• Documents belonging to active entities.

• Current documents.

• Documentation log.

4. Rounds

A complex of this size obviously needs a security and surveillance team to guarantee the protection of the facilities. The Rounds module provides a control mechanism to ensure security personnel complete the surveillance rounds allocated to them properly, as well as logging any incident they detect as they make their rounds.

Using an RFID reader that logs each time it detects a signal, security personnel swipe their tags located at each critical point along the route they are meant to take on their round. If the security guard detects an incident on the round, he swipes an incident tag to record the type of incident and the time it occurred.

The data is downloaded into Safenex and customised reports are generated that quickly read out the incidents detected and whether all control points on the round have been visited.

• Rounds report.

• Stage by stage report.

• Detailed report of rounds.

In this way, Pikolin relies on IP technology and Ibernex’s innovative solutions to manage visitor, employee, and subcontractor control and security simply and effectively.

Access and presence

Access and presenceOnline Portal Rounds tags


Client:

A Psychiatric Clinic in Pamplona, a private non-profit making centre specialising in caring for the mentally ill.

Needs:

Certain mental illnesses can lead to bouts of aggressiveness by patients towards healthcare staff, especially during the night shift, when the degree of risk is greater given that the number of staff on duty is lower.

Faced with such possible situations, the person in danger needs to be able to quickly notify colleagues of what has happened so they can come to his/her aid.

Well aware of the nature of these problems, the management at the centre set itself the target of guaranteeing the safety of all healthcare personnel, especially at the high-risk in-patients ward in the Psychiatry department.

Indoor location system to protect workers in

situations of risk.

SUCCESS STORY SAFENEX

Solution:

With the indoor location system developed by Ibernex, each worker wears a pendant tag so that, in the event they suffer any attempted aggression, they can press the button and automatically trigger an alarm. This alarm is sent to both the computers and mobile phones of other colleagues and indicates the exact location in the building of the person in need of help.

The system is possible thanks to the installation of a network of antennae strategically distributed throughout the building that enable the location of personnel.

The benefits of the indoor location system are:

- It significantly increases the degree of employee security.

- It decreases the perception of risk at the workplace.

- It also guarantees the safety of patients themselves by avoiding, on many occasions, episodes of aggression before they occur.

- It avoids resorting to more severe measures, such as patient containment.

INDOOR LOCATION – WORKER SAFETY

Our driving force is to ensure the safety of healthcare personnel.

Pendant tag Warning - alarm

Ibernex 21


We create systems tailored to the user’s individual needs based on our exhaustive portfolio of solutions which, as a result of our ample experience, we have managed to refine and expand over the years.

Our field of action goes beyond the social and healthcare sector to make Ibernex the right choice of company to undertake technological projects in all types of buildings.

From those that are closely linked to our early origins, i.e. Hospitals and nursing homes to others in different sectors such as hotels, office buildings, industrial premises, leisure areas or shopping centres.

Ad hoc technology solutions to implement at the client’s facilities.

BTS

Exclusively customised projects

The aim of BTS is not only to open up new sectors but also to find new applications that can be incorporated into Ibernex as a product or service.

By analysing current trends and detecting the public’s needs, Asistenex appears as an exciting project focused on the design of a real-time home monitoring and assistance system.

The main idea of Asistenex is to be able to provide continuous monitoring of the user and to trigger alarms automatically if required.

Therefore, the Asistenex technology solution is based on Big Data collection and processing.

Its objective is to delay having to move patients to medical centres as long as possible. That is why Asistenex is especially designed to be used and deployed in sparsely inhabited, remote rural areas.

That way, Asistenex offers a solution for two significant problems that have a great medical impact nowadays:

• It provides electronic assistance in areas where there is no access to medical care.

• It provides remote monitoring of the user’s state so that any possible mishap they suffer is detected in real time.

The hotel sector has a great opportunity when it comes to creating or renewing their facilities to adapt them to new social realities:

• Growing tourism for senior citizens, an economic force of the first order.

• Widely diverse society, which means that services and resources need to be adapted to suit everyone.

With the aim of providing access to leisure and tourism in equal conditions for the entire population, regardless of physical, sensory or cognitive aptitudes, we have developed Universal Room.

Design for all = Universal Accessibility

We supply the necessary technology to turn any hotel into an accessible area for anyone.

The Universal Room translates into more quality and greater satisfaction for all users. The main groups to benefit are the handicapped and the elderly, although all groups of people benefit from a more comfortable, safe and efficient environment:

- Maximise the potential market.

- Increase your competitive edge.

- Improve your image.

- Capitalise on resources.

- Add new features.

- Corporate Social Responsibility.

Asistenex | e-Health solution Universal room | Hotels

SUCCESS STORY SUCCESS STORYBTS BTS

Building Technology Solutions


The BTS division has a clear vocation to open up to new sectors that complement those which Ibernex has traditionally catered for.

One such new sector in this line of business is shopping centres which, in the same way as any other high occupancy building, are experiencing a growing need to enhance connectivity and the integration of technology.

TorreVillage is a great leisure and shopping project with a gross surface area of 57,000 m2 in the city of Zaragoza

(Spain). Designed to house fashion outlets and catering services, as well as international innovation in commerce centre, it is the largest retail complex specialising in outlet sales in the area.

In view of these new challenges, Ibernex was asked to take responsibility for the supply of a series of packages of technological equipment for the new TorreVillage complex.

TorreVillage | Shopping centres

The outcome of that proposal materialised in collaboration with several projects, some of which could be covered with Ibernex’s standard range of solutions, while others had to be tailor-made from scratch for the TorreVillage project.

Ibernex’s contribution in TorreVillage is present in the following applications:

- Installation of an Alarm System in toilets and assisted changing rooms.

- Entry Access Control to the entire complex, achieved by adding to our standard Access and Presence solution ad hoc developments designed to match the specifications given by the shopping centre management.

- Subcontractor and Visitor Control.

- Rounds Control, where our standard catalogue package was further developed to match the exact needs of this new environment.

- Integration of public address systems in the Safenex environment. Integration of push to talk intercom systems using IP in the Safenex environment.

SUCCESS STORY BTS

Ibernex 25

The most ambitious expansion plan in the sector.

Strong commitment to international growth.

Leaders in technological solutions for healthcare and buildings.

International clients

Domestic clients

We believe in the future…


We want to understand your project to help you make it happen.

Carretera de Cogullada 11, 50014 Zaragoza, Spain

+34 976 794 [email protected]

www.ibernex.es