case study- tqm

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Total Quality Management

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Page 1: CASE STUDY- TQM

CASE STUDY PERFORMANCE OF PROFESSOR

Page 2: CASE STUDY- TQM

PROBLEM:

Declining performance appraisal of the professor

FISHBONE DIAGRAM

Page 3: CASE STUDY- TQM

METHOD

Ineffective use of class time allotted

Lack of knowledge to the curriculum

Ineffective strategies, resources, and data to meet the needs of all students.

Traditional way of teaching

Dependent on student report

FISHBONE DIAGRAM

Page 4: CASE STUDY- TQM

MAN

report to work but don’t teach

teacher absenteeism; laziness

unmotivated

not focused on teaching

always late

FISHBONE DIAGRAM

Page 5: CASE STUDY- TQM

ENVIRONMENT

outside noise

temperature in the classroom

classroom untidy

FISHBONE DIAGRAM

Page 6: CASE STUDY- TQM

MATERIAL

no personal working station whiteboard markers are not enough lack of resources ( books )Lack of LCD Projector Personal Computer Low internet connection Laboratories availability

FISHBONE DIAGRAM

Page 7: CASE STUDY- TQM

MEASUREMENT

Number of school days are decreasing

Working hours are too long or too short

FISHBONE DIAGRAM

Page 8: CASE STUDY- TQM

www.fishbonediagram

FISHBONE DIAGRAM

Page 9: CASE STUDY- TQM

TOTAL QUALITY MANAGEMENT

Page 10: CASE STUDY- TQM

contribute to the successful achievement of the goals

improve the quality of instruction by ensuring accountability for classroom performance and teacher effectiveness;

implement a performance evaluation system that promotes a positive working environment and continuous communication between the teacher and the evaluator that promotes continuous professional growth and improved student outcomes;

promote self-growth, instructional effectiveness, and improvement of overall professional performance; and, ultimately

optimize student learning and growth.

SOLUTION

Page 11: CASE STUDY- TQM

Effectively addresses appropriate curriculum

standards.

Integrates key content elements and facilitates students’ use of higher level thinking skills in instruction.

Demonstrates ability to link present content with past and future learning experiences, other subject areas, and real world experiences and applications.

Demonstrates an accurate knowledge of the subject matter.

SOLUTION

Page 12: CASE STUDY- TQM

Demonstrates skills relevant to the subject area(s)

taught.

Bases instruction on goals that reflect high expectations and an understanding of the subject.

Demonstrates an understanding of the intellectual, social, emotional, and physical development of the age group.

Communicates clearly and checks for understanding.

SOLUTION