case study: makespace-- minimizing risk and streamlining it workflows
TRANSCRIPT
CASE STUDY: MAKESPACE
Minimizing Risk and Streamlining IT Workflows
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OVERVIEW
MakeSpace, the Dropbox for physical objects, is a full-service storage company that provides storage bins, pickup, online cataloging, and on-demand storage to take the hassle out of traditional physical storage. With thousands of customers, they have experienced tremendous growth over the past year, quadrupling their company size.
BUSINESS CHALLENGES
Prior to Bitium, MakeSpace managed all of their user credentials in a spreadsheet. With over 100 SaaS and web applications in their organization, this proved a logistical nightmare. They also recognized the security vulnerabilities of storing passwords this way very early on. Even with only six employees, they knew they had to figure out a scalable solution for account access and security. It’s why they started looking for a more efficient way to manage passwords and provision apps to their employees.
WHY DID MAKESPACE CHOOSE BITIUM OVER A PASSWORD MANAGER?
When they started evaluating solutions, they looked at password managers, but Bitium’s ease of use and employee provisioning capabilities were a better fit for their business needs. Adam LeVasseur, CTO and Co-founder at MakeSpace said,
?
“Bitium is elegant and intuitive. It’s the Swiss Army knife every IT admin needs.”
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SOLUTION
MakeSpace currently manages over 100 apps and uses Bitium as their central application management platform to do the following:
• Securely manage all of their employees’ application credentials • Integrate web apps and provision apps quickly • On-board and off-board employees • Provide their employees one place to access all of their apps
By using Bitium’s features, such as groups, MakeSpace organized their apps and users in a more efficient way. Adam added, “Bitium really streamlined our provisioning workflow and made it easier to control SaaS proliferation.”
MakeSpace rolled out Bitium to their entire company and said adoption was seamless. Their employees found the end-user dashboard easy to use and liked having one-click access to all of their apps.
SUCCESS AND PLANS FOR THE FUTURE
Bitium helped MakeSpace achieve their security and IT administrative goals in a short amount of time. Adam commented, “The Bitium impact was immediate. Being able to integrate all of our apps and start provisioning apps to employees without them needing to know the password to access them was a huge security improvement.”
Adam looks forward to using more advanced features, such as automatic provisioning and two-factor authentication, and knows Bitium will continue to scale with their needs.
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ABOUT BITIUM
Bitium helps companies increase security, efficiency, and control by managing corporate cloud apps in once place, while allowing employees to work faster and smarter. Bitium’s application and identity management platform helps organizations gain insight into SaaS usage, protect their apps and data by extending single sign-on, so their users don’t have to remember multiple passwords. Bitium is designed for organizations that want to leverage all the flexibility and productivity cloud apps deliver without compromising security. Visit bitium.com today to learn more.
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