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CASE FOR ENDORSEMENT CORRECTIONAL SERVICES TRAINING PACKAGE RELEASE 2.0

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Page 1: CASE FOR ENDORSEMENT - australianindustrystandards.org.au · • emails to State and Territory Training Authorities (STAs) and VET regulators • establishment of Technical Advisory

CASE FOR ENDORSEMENT CORRECTIONAL SERVICES TRAINING PACKAGE RELEASE 2.0

Page 2: CASE FOR ENDORSEMENT - australianindustrystandards.org.au · • emails to State and Territory Training Authorities (STAs) and VET regulators • establishment of Technical Advisory

CSC Correctional Services Training Package Case for Endorsement i

CONTENTS DESCRIPTION OF WORK ............................................................................................................................. 1

Industry Reference Committee sign off ............................................................................................................................... 2

DEVELOPED TRAINING PACKAGE COMPONENTS .................................................................................. 3

IRC DETAILS .................................................................................................................................................. 4

KEY STAKEHOLDERS .................................................................................................................................... 5

Technical Advisory Committee Members ........................................................................................................................... 5

State/Territory Training Authorities ...................................................................................................................................... 6

EVIDENCE OF INDUSTRY SUPPORT .......................................................................................................... 7

States and Territories .................................................................................................................................................................. 7

Industry stakeholders .................................................................................................................................................................. 7

Report/s by exception ................................................................................................................................................................ 7

Advice about alternative approaches explored ................................................................................................................ 7

Key stakeholder awareness of the expected impact of the changes ....................................................................... 7

IMPLEMENTATION OF THE NEW TRAINING PACKAGE......................................................................... 9

INDUSTRY EXPECTATIONS ABOUT TRAINING DELIVERY .................................................................. 10

COAG INDUSTRY SKILLS COUNCIL REFORMS TO TRAINING PACKAGES ........................................ 12

EQUITY REPORT ........................................................................................................................................ 15

EDITORIAL REPORT .................................................................................................................................. 15

QUALITY ASSURANCE REPORT .............................................................................................................. 15

LETTERs OF SUPPORT............................................................................................................................... 16

APPENDIX A – INDEPENDENT EQUITY REPORT .................................................................................. 17

APPENDIX B – INDEPENDENT EDITORIAL REPORT ............................................................................. 26

APPENDIX C – INDEPENDENT QUALITY REPORT ................................................................................ 31

APPENDIX D – LETTERS OF SUPPORT ................................................................................................... 41

AUSTRALIAN INDUSTRY STANDARDS .................................................................................................. 42

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CSC Correctional Services Training Package Case for Endorsement 1

DESCRIPTION OF WORK The purpose of the project is to combine the following projects listed in the Correctional Services Skills Forecast PSOW 2018 into one Training Package Release:

Cultural Competencies – Review

Cultural competency is essential for services offered by the State and Territory governments of Australia. Within the Corrections industry, it is important to improve communication and cultural understanding between Correctional Officers and Aboriginal and Torres Strait islander individuals and communities.

CSC Correctional Services Training Package material requires revision to ensure the skills need of Correctional Officers are effectively addressed across Australian states and territories.

Immigration Detention – Development

Immigration detention occurs when an individual does not lawfully abide by Australia’s visa rules, arrives with a lack of identification, poses a risk to national security, or other health and character concerns. Individuals are detained under the Migration Act 1958 at an Immigration Detention Facility (IDF). Detention is strictly administrative, not punitive, and as such, the role of an Immigration Detention Officer (an Authorised Officer, as per the Migration Act 1958) is unique within an IDF.

Correctional Services Training Package material is proposed for development to ensure the skills need of an Immigration Detention Officer (Authorised Officer) in an IDF is effectively addressed. The project addresses an identified industry skills gap that exists between Security Operations qualifications within the CPP Property Services Training Package and CSC Correctional Services Training Package in the Correctional Practice qualifications which have both been used to train Immigration Detention Officers.

Technical Skills – Review

Elective units of competency within the Certificate III in Correctional Practice do not accurately reflect contemporary Community Corrections skills or require reviewing and updating to reflect changed standards of emergency medical response procedures. This project will review industry skills for individuals undertaking Community Corrections roles, and all Correctional Services personnel required to respond emergency medical situations.

The project addresses identified Correctional Practice skill issues related to responding to medical emergencies, responding to offenders influenced by drugs or alcohol, and supervising offenders in the community.

Electronic Monitoring – Develop

This project will develop industry skills for individual to perform the role of an Electronic Monitoring Officer as directed by state and territory Corrective Services Acts. The project addresses an emerging industry micro credentialing skills need that exists within CSC Correctional Services Training Package.

New Correctional Services Training Package material proposed for development will ensure that the skill needs of Correctional Services Officers undertaking electronic monitoring of offenders is effectively addressed.

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CSC Correctional Services Training Package Case for Endorsement 2

Youth Justice – Review

The management of young offenders across Australia has been identified as of significant concern to national, state and territory governments. CSC Correctional Services Training Package material is proposed for review to ensure the skill needs of Youth Justice Officers undertaking the custodial management of youth offenders is effectively addressed as per the jurisdictional youth justice Acts.

The project is to review youth custodial management skills for Correctional Services Officers for the supervision and management of young people who have offended.

Industry Reference Committee sign off

The Corrections IRC members recommend that the CSC Correctional Services Training Package Release 2.0 be submitted to the AISC for endorsement with written support from the IRC chair.

Corrections IRC Chair Signature: Date:

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DEVELOPED TRAINING PACKAGE COMPONENTS

The draft CSC Correctional Package Release 2.0 materials to be approved under this Case for Endorsement are available from AIS CSC Correctional Services Training Package Release 2.0 Corrections IRC project website

CSC Correctional Services Training Package Release 2.0 material submitted for endorsement

Code Title Qualifications

CSC30119 Certificate III in Correctional Practice

CSC30219 Certificate III in Immigration Detention Operations NEW

CSC40119 Certificate IV in Correctional Practice

CSC50115 Diploma of Correctional Administration (minor change) Skill Sets

CSCSS0001 Electronic Monitoring Operator Skill Set NEW

Units of competency

CSCIDO001 Protect the safety and welfare of people in immigration detention NEW

CSCIDO002 Supervise people in immigration detention NEW

CSCOFM024 Establish and maintain relationships with community agencies and offenders

CSCOFM025 Promote cooperative behaviour

CSCOFM026 Protect the safety and welfare of Aboriginal and Torres Strait Islander offenders CSCOFM027 Protect the safety and welfare of young people who have offended CSCOFM028 Provide support to offenders in Aboriginal and Torres Strait Islander communities CSCOFM029 Respond to offenders influenced by drugs or alcohol

CSCOFM030 Support offender rehabilitation and reintegration in the community NEW

CSCORG028 Work effectively with culturally diverse offenders and colleagues

CSCSAS022 Conduct searches

CSCSAS023 Support a response to medical emergencies

CSC50115 Diploma of Correctional Administration is a minor change only but is noted here as a result of the other CSC components being submitted for endorsement in Release 2.0.

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IRC DETAILS Corrections Industry Reference Committee

The Corrections IRC members agreed to put forward the CSC Correctional Services Training Package Release 2.0 materials for endorsement consideration by the AISC. The IRC members support the CfE, draft skill sets and units of competency and anticipate minimal impact of these changes on CSC Correctional and allied industry stakeholders and the Vocational Education and Training (VET) sector. A summary of the IRC’s decision is in the National Repository (VETNet).

Corrections Industry Reference Committee Members

Amanda Swards (Chair) Tasmania Prison Service

Chris Lockwood (Deputy Chair) G4S Australia Ltd

Katherine Alling Australian Capital Territory Corrective Services

Alan Butler Queensland Corrective Services Academy

Ian Tindale Serco Australia

Belinda Kassoua The GEO Group Australia Pty Ltd

Mike Cromb Community and Public Sector Union

Cameron Tyrrel Department of Correctional Services NT

Rosemary Doyle Corrective Services New South Wales

Deborah Harvey Western Australia Department of Corrective Services

Scharlene Lamont South Australia Department of Correctional Services

Harley Flynn Department of Justice and Regulation Victoria

Yolanda Sanders Probation and Community Corrections Officers Association

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KEY STAKEHOLDERS Technical Advisory Committee Members

Representative Organisation

Cultural Competency

Scharlene Lamont IRC Member Department of Corrections Services (SA)

Charlie Jackson Department for Correctional Services (SA)

Jamie Goldsmith Department for Correctional Services (SA)

Cherie Johnston Department of Justice and Regulation (Vic)

Jodie Farrow Corrective Services (ACT)

Lynette Atkinson Corrective Services (WA)

Pauline Boscato Corrective Services (WA)

Judith Trezise Department of the Attorney-General and Justice (NT)

Christine Lewis Department of Justice (WA)

Janelle Ridgeway Department of Justice (NSW)

Timmy Duggan Aboriginal Medical Services Alliance (NT)

Victor Rigney Department for Correctional Services (SA)

Gina Hill Department of Justice Aboriginal engagement, Strategic Reform (WA)

Katherine Alling IRC Member Corrective Services (ACT)

Jo Leonello Department for Correctional Services (SA)

Toni Bauman Australian institute of Aboriginal and Torres Strait Islander Studies (ACT)

Electronic Monitoring

Marissa Simoglou Department of Justice and Regulation (Vic)

Greg Paine Department for Correctional Services (SA)

Kelli Skillington Corrective Services (Qld)

Adam Simon Corrective Services (NSW)

Dr. Marietta Martinovic R.M.I.T. – Criminology & Justice Studies (Vic)

Aaron Islip Corrective Services (NSW)

Tony Shillabeer (proxy) Department for Correctional Services (SA)

Ashleigh Marian Department of the Attorney-General and Justice (NT)

Immigration Detention Officer

Ian Tindale IRC Member SERCO – Justice and Immigration (ACT)

Tania Hampson Corrective Services (WA)

Lucy Morgan Human Rights Australia (SA)

Marta Bulnex Diez (proxy) Australian Red Cross (Vic)

Louise Southalan Australian Red Cross (Vic)

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Industry Skills Technical

Kristy Herbert Corrective Services (WA)

Laura Hammermeister Corrective Services (Qld)

Paul McIllree Corrective Services (WA)

Mariateresa Curulli Corrective Services (WA)

Belinda Kassoua IRC Member The GEO Group Australia (NSW)

Shane Presch Department for Correctional Services (SA)

Russell Lucas (proxy) Department of Justice and Community Safety (Vic)

Lynette Atkinson (proxy) Corrective Services (WA)

Youth Justice

Chris Lee Corrective Services (WA)

Sarah Dansie Corrective Services (WA)

Mark McDonnell Corrective Services (WA)

Kelly Tierney Department of Justice & Regulation (Vic)

Andrew Pike Territory Families (NT)

Denis Monaghan Department of Child Safety, Youth and Women (Qld)

Tanaya Gallen Department of Child Safety, Youth and Women (Qld)

Coralee Stewart Department of Child Safety, Youth and Women (Qld)

State/Territory Training Authorities

Name Organisation

[pending STA review and feedback]

ISACNT

[pending STA review and feedback]

Department of Industry

[pending STA review and feedback]

Department of Education and Training

[pending STA review and feedback]

Department of training and Workforce Development

[pending STA review and feedback]

Skills Tasmania, Department of State Growth

[pending STA review and feedback]

Skills Investment and Market Strategy. Dept. Employment, Small Business & Training

[pending STA review and feedback]

Skills Canberra

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EVIDENCE OF INDUSTRY SUPPORT States and Territories

State and territory industry stakeholder views were sought, and all feedback was presented to IRC members and primary Correctional Services stakeholders during the development of the CSC Correctional Services Training Package Release 2.0. All key stakeholder feedback was considered during the consultation periods and the draft materials were available on the AIS website project page for consultation with a wider audience of interested parties.

All State Training Authorities were advised of the availability to provide feedback through the AIS website on the Case for Endorsement over [pending AIS finalisation] 2019, with written response [pending STA review and feedback] to the Case for Endorsement.

Industry stakeholders

During the review and development of the CSC Correctional Services Training Package Release 2.0, AIS used the following communication strategies to ensure relevant stakeholders were consulted:

• face to face meetings • telephone calls, video and/or teleconference meetings • emails to State and Territory Training Authorities (STAs) and VET regulators • establishment of Technical Advisory Committees (TACs) from industry and other sectors with a

vested interest to validate the changes being made to the training materials • email alerts on project progress to subscribed stakeholders • project updates and draft materials posted on the AIS website and VETNet throughout the life of the

project

Report/s by exception

[pending STA review and feedback].

Advice about alternative approaches explored

IRC members were aware of the minimum standard arrangements that IRCs are to adhere to. No alternate view or alternative arrangements were proposed to the IRC members by Correctional Services or other stakeholders that would have better suited the needs of the project outcomes.

Key stakeholder awareness of the expected impact of the changes

Key Correctional Services industry stakeholder views were sought throughout the project via public consultation, updates on the AIS website project page and notifications sent to stakeholders. Feedback was received from individuals representing the following organisations during the public consultation period:

• Department of Justice, NSW • Lista Consulting, Qld • Department of Training and Workforce Development, WA • Aboriginal Medical Services Alliance Northern Territory • Office of the Deputy CEO – VET, NT • Industry Skills Advisory Council, NT • Department of the Prime Minister and Cabinet, ACT

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All feedback was documented and presented to TAC members during the review and development of the CSC Correctional Services Training Package.

State/Territory Training Authorities State/Territory Organisation Response

Norther Territory

ISACNT [pending STA review and feedback]

New South Wales

Department of Industry [pending STA review and feedback]

Victoria

Department of Education and Training [pending STA review and feedback]

Western Australia Department of training and Workforce Development [pending STA review and feedback]

Tasmania

Skills Tasmania, Department of State Growth [pending STA review and feedback]

Queensland Skills Investment and Market Strategy. Dept. Employment, Small Business & Training

[pending STA review and feedback]

Australian Capital Territory

Skills Canberra [pending STA review and feedback]

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IMPLEMENTATION OF THE NEW TRAINING PACKAGE

Advice about how training package component(s) meet occupational and licensing requirements

Statutory/legislative requirements apply to some occupational roles, which may vary across states and territories. Advice is provided in the qualification description and unit application that users check with the relevant jurisdiction for current requirements. No licensing requirements were identified in the CSC Correctional Services Training Package.

Implementation issues of note and management strategy

No CSC Correctional Services Training Package components were identified for deletion in Release 2.0. Correctional Services qualifications and units of competency are written to meet needs and reflect current occupational outcomes and work practices for application across custodial, community and immigration detention work contexts. Implementation advice for the CSC Correctional Services Training Package Release 2.0, including contextualisation, is included within the Companion Volume Implementation Guide (CVIG).

Supporting equitable access and progression of learners

The proposed qualifications, skill set and units of competency meet the diverse needs of learners and industry organisations. Qualifications and units of competency that enable application in different contexts is demonstrated with the use of imported units of competency from other Training Packages. There is capacity for CSC Correctional Services qualifications and units of competency to be adapted to evolving job roles within the industry.

Equitable access and progression of learners is displayed. Assessment requirements state that ‘Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.’

The Equity Review undertaken for the CSC Correctional Services Training Package Release 2.0 provides evidence that the draft endorsed materials meet the requirements of flexibility and functionality. Access to training and mobility within and between industry sectors is supported by the Correctional Services IRC.

Supporting learner transition between education sectors

Correctional Services units of competency and qualifications are specific to the nature of the work carried out within Correctional Services occupational functions and have not previously been available within other education sectors. However, the attainment of a qualification may support access to further work and/or qualification pathways. There is limited opportunity for interaction between the School Education Sector and VET sector for the CSC Correctional Services Training Package, due mostly to the regulatory requirements of correctional organisations who are the major users of the materials.

Qualifications in the CSC Correctional Services Safety Training Package are suitable for delivery via an organisational Traineeship pathway.

Supporting movement of skills within and across organisations and sectors

Correctional Services qualifications are designed to allow attainment of general and specialist stream skills at various occupational levels in custodial, community and immigration detention organisations. The units of competency allow for contextualisation to local and jurisdictional settings. Inclusion of imported units of competency enables skills that may be adaptable for application across other justice agencies. Information

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about Correctional Services pathways is contained in the CSC Correctional Services Training Package Companion Volume Implementation Guide (CVIG).

Implications of new and revised components

There are no known or identified negative impacts of new and revised components in the CSC Correctional Services Training Package Release 2.0.

Industry priorities for implementation

The CSC Correctional Services Training Package materials have been developed to address the identified areas of need or improvement, specifically:

• cultural and diversity units of competency that will assist organisations in meeting Prison to Work Report (2016) findings for inclusion of cultural competency training in VET programs for front-line staff

• youth justice units of competency and specialisation groups that are considerate of the recommendations from the Royal Commission report on Youth Detention (2017)

• Electronic Monitoring Operator Skill Set that meets the current needs of a new and emerging job function within Correctional Services

• Immigration Detention Officer qualification and units of competency to address the specific needs of administering people in immigration detention

• updated technical skill outcomes that more accurately reflect job functions and are suitable for custodial and community settings where appropriate.

Supporting implementation across a range of settings

The development, consultation and validation processes undertaken to develop the corrections material ensures that the units of competency and qualifications can be implemented nationally. Delivery of CSC Correctional Services training and assessment to learners can occur via a range of different delivery models, including training delivered in the workplace or at a training provider’s site, distance or online learning or by Recognition of Prior Learning (RPL).

The units of competency specify delivery and assessment can occur in the workplace or in a simulated workplace environment according to the rules and risks of the work involved.

How the downstream impacts (including, state and territory funding arrangements) of the changes will be managed (for example, where the case for endorsement recommends the deletion of units/qualifications)

There are no anticipated funding impacts due to changes to the CSC Correctional Services Training Package Training Package related to deletions of recommended units of competency.

RTOs will need to review the Companion Volume Implementation Guide (CVIG) to view mapping tables and where necessary, adjust their Scope of Registration.

INDUSTRY EXPECTATIONS ABOUT TRAINING DELIVERY

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Advice about how training package component(s) meet occupational and licensing requirements

The units of competency and Qualifications within the CSC Correctional Services Training Package do not lead to the attainment of industry licenses within any Commonwealth, state or territory jurisdiction. Within the CSC Correctional Services Training Package, there are no licensing requirements identified within units of competency.

Timelines for implementation of the components

It is expected that RTOs and correctional jurisdictions will implement revised training and assessment strategies based on the proposed materials, consistent with a general transition and teach-out timeframe of 12 months from time of endorsement and release on the National Register.

Packaging rules allow for new units of competency to be imported as soon as they are available on the national register, however RTOs will be required to add the qualification and skill set to their scope of registration prior to enrolling learners.

There is no requirement for a reduced or extended period of implementation time related to this submission.

Overarching expectations of industry for the delivery/assessment of the components

The CSC Correctional Services Training Package material has been written to represent the work requirements of industry and to specify the knowledge and skills required for job functions.

Evidence of performance must demonstrate that the learner has successfully met the requirements of the elements and performance criteria in the unit of competency. The frequency and volume of this evidence is determined by the assessor and typically, will vary depending on the context under which the assessment is conducted and the aptitude of the learner.

Assessors must hold credentials specified within the Standards for Registered Training Organisations current at the time of assessment.

All assessments must satisfy the ‘Principles of Assessment’ and ‘Rules of Evidence’ and all regulatory requirements included within the Standards for Registered Training Organisations current at the time of the assessment.

It is anticipated that the CSC Correctional Services Training Package material will be delivered by a variety of enterprise, public and private RTOs. There are currently 55 RTOs listed on http://www.training.gov.au that have the CSC Correctional Services Training Package on their Scope of Registration at time of this submission.

Reflection of contemporary work organisation and job profiles

AIS and the Correctional Services IRC used a broad consultation and engagement model that allowed Correctional Services industry stakeholders to comment on all components being reviewed in this release.

Stakeholders came from a range of corrections, justice, health and community organisations and agencies, industry learning and development groups, industry and advocacy representative groups and training organisations.

The proposed qualifications, skill set, and units of competency have national portability and are based on job roles identified by industry. Whilst job roles internationally may have different titles, the skills and knowledge developed in the qualifications would support international portability within the Correctional Services industry. All qualification outcomes are aligned with the Australian Qualifications Framework (AQF).

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Future Training Package development and review will continue to consider the diversity of learners, their needs and to foster flexibility where it will not have an adverse effect on the outcomes of Correctional Services industry qualifications.

Credit arrangements existing between Training Package qualifications and higher education qualifications

The attainment of a specialist industry qualification may support access to further work and/or qualification pathways including tertiary courses. Currently, no nationally agreed credit transfer arrangements between the qualifications in the CSC Correctional Services Training Package and tertiary qualifications exists. However, individual higher education institutions may offer credit transfers based on previously gained qualifications, skills and experience.

COAG INDUSTRY SKILLS COUNCIL REFORMS TO TRAINING PACKAGES

Explanation of how the decision being sought from the AISC would support the COAG Industry and Skills Council reforms to training packages including to:

Remove obsolete, superfluous and duplicative qualifications and units from the system

Material reviewed for this release was not considered obsolete, superfluous or duplicative and no components were identified for deletion from the system. A thorough review of existing material was conducted prior to developing any new units or qualifications to ensure there was no duplication.

Include information about industry’s expectations of training delivery (i.e. duration of training mode of delivery and learner characteristics)

Industry’s expectations are that Correctional Services training provided by RTOs will address the needs of individuals and industry. The duration of training will be such that it provides individuals with the skills and knowledge that are relevant and transferable across industry sectors and organisations. Training delivery can be delivered on or off the job, via distance and/or online learning or through Recognised Prior Learning (RPL).

Improve qualification design to enable individuals to upskill and move easily from one related occupation to another

The packaging rules in the qualifications include core and elective units of competency and provide multiple and direct entry points. The units of competency within the skill set and qualifications provide transferable occupational skills that have national portability.

Improve the efficiency of the training system through the creation of units of competence that can be owned and used by multiple industry sectors

Corrections is a discrete, specialised and highly regulated industry. Where appropriate, material from the CSC Correctional Services Training Package may be suitable for use by other justice agencies. For example, the new CSCOFM030 Support offender rehabilitation and reintegration in the community Unit of competency contained in the Certificate III in Correctional Practice qualification may be suitable for use by the Community Services industry with some contextualisation. Two new units of competency included within the new Certificate III in Immigration Detention Operations are considered specific to the provision of Immigration Detention Services and are unlikely to be suitable for use outside of Correctional Services.

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Foster greater recognition of skill sets

The development of a new skill set in the CSC Correctional Services Training Package addresses an identified industry knowledge and skill requirement. States and territories have differing legislation and monitoring technology that impacts individual corrections jurisdictions, as such the following skill set has been developed to apply to all corrections jurisdictions across Australia:

• CSCSS0001 Electronic Monitoring Operator Skill Set

Evidence of completion of the training package development work assigned by the AISC in the Case for Change

[pending IRC review and feedback]

Evidence that training package components are prepared for publication

The Quality Report detailed in Appendix C provides confirmation that the draft endorsed components meet the Standards for Training Packages 2012. Final draft products can be viewed via the following links:

www.australianindustrystandards.org.au

https://vetnet.education.gov.au/Pages/TrainingPackages.aspx

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APPENDICESS

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EQUITY REPORT Independent Equity Report Provided by Anna Jerrems – See Appendix A

EDITORIAL REPORT Independent Editorial Report Provided by Lina Robinson – See Appendix B

QUALITY ASSURANCE REPORT Independent Quality Report Provided by Tina Berghella – See Appendix C

AIS Declaration

AIS declares that the draft endorsed components of the CSC Correctional Services Training Package meets the requirements of the:

• Standards for Training Packages 2012 • Training Package Development and Endorsement Process Policy • Training Package Products Policy • Training P

Companion Volume Implementation Guide

Statement of evidence against the Training Package Quality Principles

AIS and the Corrections IRC confirm that the Companion Volume Implementation Guide (CVIG) is available and has been quality assured.

The Correction IRC confirms that evidence against the following quality principles has been obtained and is reflected in this CfE. The Correction Training Package:

• Reflects identified workforce outcomes • Supports national and international portability of skills and competencies including

reflecting licensing and regulatory requirements • Reflects national agreement about the core transferable skills and core job specific skills

required for job roles as identified by industry • Is flexible for meeting the diversity of individual and employer needs including the

capacity to adapt to changing job roles and workplaces • Facilitates recognition of an individual’s skills and knowledge and supports movement

between school, vocational education and higher education sectors

Supports interpretation by training providers and other organisations, with simple and concise language and a clear articulation of assessment requirements

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LETTERS OF SUPPORT Provided by:

• Ian Tindale, Learning and Development Manager, Serco Justice and Immigration • Louise Southlan, Humanitarian Observer, Red Cross Australia • Lucy Morgan, Specialist Adviser – Immigration, Australian Human Rights Commission • Louise Jenkins, A/Director Workforce Planning and Development, Department for Correctional

Services • Dr Marietta Martinovic, Senior Lecturer, RMIT University • Adam Simon, Senior Electronic Monitoring Officer, Corrective Services NSW

See Appendix D

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APPENDIX A – INDEPENDENT EQUITY REPORT

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CSC Correctional SerVices Training Package Case for Endorsement 19

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APPENDIX B – INDEPENDENT EDITORIAL REPORT

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APPENDIX C – INDEPENDENT QUALITY REPORT

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APPENDIX D – LETTERS OF SUPPORT

Serco Restricted and Sensitive - Legally Privileged and Confidential

Mr Robert Adams Chief Executive Officer Australian Industry Standards Level 2, 31 Market Street South Melbourne VIC 3205

23 April 2019

Dear Mr Adams,

Serco Justice & Immigration Level 1 39 Brisbane Avenue Barton ACT 2600

Postal Address: PO Box 121 Fyshwick ACT 2609

www.serco-ap.com.au

CORRECTIONAL SERVICES TRAINING PACKAGE – Letter of support I write to confirm that our organisation has engaged in communication regarding the initiative to review material within the CSC Correctional Services Training Package Release 2.0, specifically:

Immigration Detention Officer

• one new qualification • two new units of competency.

The material reviewed facilitates career paths to support workforce development.

I am pleased to support CSC Correctional Services Training Package Release 2.0.

If any further information is required in relation to this matter, please don’t hesitate to contact the undersigned.

Yours sincerely,

Ian TINDALE Learning and Development Manager Serco Justice and Immigration M +61 447 498 451 Level 1, 39 Brisbane Avenue, Barton ACT 2600 [email protected]

Serco Legal Entity ACN 061 889 763 Registered office: Level 24, 60 Margaret Street, Sydney NSW 2000, Australia

Legally Privileged and Confidential

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AUSTRALIAN INDUSTRY STANDARDS

Australian Industry Standards (AIS) provides high-quality, professional secretariat serVices to the Corrections IRC in our role as a Skills SerVice Organisation. AIS provide serVices to eleven allocated IRCs which cover Aviation, Corrections, Gas, Electricity Supply (Generation and Transmission, Distribution and Rail), Electrotechnology, Maritime, Public Safety (including Police, Fire and Emergency SerVices, Defence), Rail, Transport and Logistics, and Water industries. AIS supports these important industry sectors using our world class in-house capability and capacity in technical writing, quality assurance, project management and industry engagement in the production of Training Packages.

AIS was established in early 2016, 20 years after its predecessor the Transport and Logistics Industry Skills Council (TLISC) was established in 1996. More information about AIS can be found at

http://www.australianindustrystandards.org.au.

• We support industry growth and productivity through our modern innovative approach to establishing skills standards

• We provide high-quality, professional secretariat serVices to help our allocated industry reference committees develop the skills that industry needs

• We partner with industry to shape the workforce of the future

Australian Industry Standards

Level 2/31 Market Street, South Melbourne, VIC 3205

@AusIndStds