carousel deployment guide - amazon s3

Carousel Digital Signage

Deployment Guide

c©Tightrope Media SystemsCarousel Deployment Guide

Printed August 4, 2015

Contents

1 Introduction 31.1 What Does This Guide Cover? . . . . . . . . . . . . . . . . . . . 31.2 What Does This Guide NOT Cover? . . . . . . . . . . . . . . . . 31.3 What If I Need Help? . . . . . . . . . . . . . . . . . . . . . . . . 3

2 Server Software Installation 42.1 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

2.1.1 Required Downloads and Installers . . . . . . . . . . . . 42.1.2 Items to be Configured . . . . . . . . . . . . . . . . . . . 5

2.2 Internet Information Server and ASP.NET Installation . . . . . . . 52.2.1 Windows 7 Professional . . . . . . . . . . . . . . . . . . 52.2.2 Windows Server 2008 R2 and 2012 R2 . . . . . . . . . . 6

2.3 SQL Server Express Installation . . . . . . . . . . . . . . . . . . 82.4 SQL Server Management Studio Express Installation . . . . . . . 112.5 SQL Server Configuration . . . . . . . . . . . . . . . . . . . . . 122.6 Internet Information Server Configuration . . . . . . . . . . . . . 13

2.6.1 Windows 7 Professional . . . . . . . . . . . . . . . . . . 132.6.2 Windows Server 2008 R2 and 2012 R2 . . . . . . . . . . 14

2.7 Install Tightrope Media Systems Software . . . . . . . . . . . . . 152.8 Configure Internet Information Server Sites . . . . . . . . . . . . 152.9 Configure Windows Firewall . . . . . . . . . . . . . . . . . . . . 172.10 System Licensing . . . . . . . . . . . . . . . . . . . . . . . . . . 18

3 Player Software Installation 193.1 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193.2 Configure Windows Firewall . . . . . . . . . . . . . . . . . . . . 193.3 Configure Windows Power Options . . . . . . . . . . . . . . . . 203.4 Install Tightrope Media Systems Software . . . . . . . . . . . . . 223.5 First Run and System Check . . . . . . . . . . . . . . . . . . . . 22

4 BrightSign for Carousel Software 244.1 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244.2 Application Installation . . . . . . . . . . . . . . . . . . . . . . . 24

4.2.1 BrightSign Deployment Server for Carousel . . . . . . . . 244.2.2 BrightSign Player Configuration Tool for Carousel . . . . 25

4.3 Basic Configuration . . . . . . . . . . . . . . . . . . . . . . . . . 254.4 Additional Settings . . . . . . . . . . . . . . . . . . . . . . . . . 26

4.4.1 Network Settings . . . . . . . . . . . . . . . . . . . . . . 264.4.2 Monitor Control Settings . . . . . . . . . . . . . . . . . . 274.4.3 Syncronization Settings . . . . . . . . . . . . . . . . . . 28

4.5 Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294.5.1 Portrait Mode . . . . . . . . . . . . . . . . . . . . . . . . 294.5.2 Automated Update Process . . . . . . . . . . . . . . . . . 294.5.3 Device Recovery . . . . . . . . . . . . . . . . . . . . . . 29

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5 Separate SQL Server 305.1 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305.2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

6 Separate Media Directory 326.1 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

List of Figures 34

Contents 2

1 Introduction

Thank you for purchasing a Carousel Digital Signage system from Tightrope MediaSystems! We have worked hard to make sure your new system is versatile, easy touse and reliable.

1.1 What Does This Guide Cover?

This guide covers the steps to setup, install and configure a new Carousel DigitalSignage software system on non-Tightrope Media Systems hardware, includingTightrope supported third-party players (such as BrightSign).

1.2 What Does This Guide NOT Cover?

This guide does not include information on the setup or configuration of Windowsas it relates to the needs of the organization installing it. It is assumed that the in-staller(s) are familiar enough with Windows to follow our guidelines while ensuringspecific needs are meet.

1.3 What If I Need Help?

If you need assistance from Tightrope Support beyond clarifications while work-ing through this guide, you will need to contact Sales (www.trms.com/sales) andpurchase Remote Configuration Assistance.

Once purchased you will then need to schedule the Configuration session with one ofour team members who will assist you with the configuration of your server.

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2 Server Software Installation

2.1 Requirements

Installing the Carousel Server software on a Windows system is a very involvedprocess because systems are flexible and IT requirements vary. Therefore, it isreally impossible for us to give a casual computer user all of the information neededto install Carousel successfully in every environment.

This process is for advanced users only.

The next few sections will walk you through installing the Carousel Server software(also called Carousel Framework) on your Windows environment in a simple,limited installation. Other chapters covers advanced topics such as using separatemedia or SQL servers, that may already exist elsewhere in your environment.

2.1.1 Required Downloads and Installers

The following items will need to be available on the, soon to be, Carousel Serverfor install and configuration.

• Physical or Virtual Machine, running (one of the following):

– Windows 7 Professional

– Windows Server 2008 R2

– Windows Server 2012 R2

Minimum system requirements can be found on the Tightrope MediaSystems webpage at http://www.trms.com/signage

• Tightrope Media Systems software installers

– FrontDoor

– Carousel or Carousel Framework

• Microsoft .NET Framework v4.0 installerhttp://www.microsoft.com/en-us/download/details.aspx?id=17851

• Microsoft SQL Server installer

– Microsoft SQL Server 2008 SP3 Express Editionhttp://www.microsoft.com/en-us/download/details.aspx?id=27597

– Microsoft SQL Server 2012 SP1 Express Editionhttp://www.microsoft.com/en-us/download/details.aspx?id=35579

For SQL 2012 SP1 Express: choose the SQLEXPRWT or Expresswith Tools version for download.

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http://www.trms.com/signage

http://www.microsoft.com/en-us/download/details.aspx?id=17851



• Microsoft SQL Server 2008 Management Studio Express installer (optional)http://www.microsoft.com/en-us/download/details.aspx?id=7593

2.1.2 Items to be Configured

Here are other items that will be installed and configured, but do not require adownload.

• Internet Information Server version 7 (or higher)

• ASP.NET Application Server

• ASP.NET State Service

• Microsoft.NET Framework v3.5.1 SP1

2.2 Internet Information Server and ASP.NET Installation

Step 1: Install Internet Information Server and ASP.NET

2.2.1 Windows 7 Professional

Substep A: Run all Windows Updates available for Windows 7 Professional

Substep B: Open Start Menu: Control Panel: Programs: Turn Windows Featureson or off. (Figure 2.1)

FIGURE 2.1: Windows ProgramsControl Panel

Substep C: Check Internet Information Services

Substep D: Expand Internet Information Services: World Wide Web Services: Ap-plication Development Features and check ASP.NET. (Figure 2.2)

Substep E: Click OK.

Substep F: Close the Control Panel window.

Substep G: Run the downloaded Microsoft .NET Framework v4.0 installer, fol-lowing its prompts.

If you see a prompt that a current or later version is already installed,close the installer and proceed to Section 2.3 on page 8, SQL ServerExpress Installation.

2 Server Software Installation 5


FIGURE 2.2: Windows Features

2.2.2 Windows Server 2008 R2 and 2012 R2

Substep A: Open Server Manager from the taskbar and select Roles in the leftpane. (Figure 2.3)

FIGURE 2.3: Windows ServerManager

Substep B: Click Add Roles.

Substep C: Click Next.

Substep D: In the Role Services window, under Web Server: Application Develop-ment choose ASP.NET. (Figure 2.4)

FIGURE 2.4: Select Role Services

Substep E: It will tell you there are other required role services needed as well.Click Add Required Role Services.

Substep F: Click Next.


Substep G: Click Install.

Substep H: Click Close once the installation of IIS has completed.

Substep I: Click on Features in the left pane of the Server Manager.

Substep J: Click on Add Features.

Substep K: Under the Select Features window, choose .NET Framework 3.5.1Features. It will tell you there are other required features needed aswell. Click Add Required Features. (Figure 2.5)

FIGURE 2.5: Select Features

Substep L: Click Next.

Substep M: Click Install.

Substep N: Click Close once the installation of .NET Framework 3.5.1 has com-pleted.

Substep O: Run the downloaded Microsoft .NET Framework v4.0 installer, fol-lowing its prompts.

If you see a prompt that a current or later version is already installed,close the installer and proceed to Substep P.

Substep P: In the left pane of the Server Manager click on Server Manager.(Figure 2.6)

Substep Q: Under Server Summary: Security Information click Configure IEESC.

Substep R: For Administrators select Off, then click OK. (Figure 2.7)


FIGURE 2.6: Server Manager andConfigure IE ESC

FIGURE 2.7: Internet ExplorerEnhanced Security Configuration

2.3 SQL Server Express Installation

Step 2: Run the correct 32-bit or 64-bit installer for your system.

Step 3: Select Installation from the left pane of the SQL Server Installation Center.

Step 4: Choose New SQL Server stand-alone installation or add features to existinginstallation from the right pane. (Figure 2.8)

Step 5: If all SQL Setup Rules have passed, click OK.

Step 6: No product key is needed, click Next >.

Step 7: Accept the license terms, and click Next >.

Step 8: Click Install.

Step 9: If no items have failed, click Next >.

Step 10: Again, no product key is needed, click Next >.


FIGURE 2.8: SQL Server Installa-tion Center

Step 11: Again, accept the license terms and click Next >.

Step 12: Click Select All to check all Instance Features, then click Next >. (Figure 2.9)

FIGURE 2.9: SQL Server 2008Setup: Feature Selection

Step 13: Choose Default Instance, then click Next >. (Figure 2.10)

Step 14: Click Next >.

Step 15: Set the SQL Server Database Engine to use the NT AUTHORITY\SYSTEMAccount Name, then click Next >. (Figure 2.11)

Step 16: Click Add Current User, so you can access SQL, then click Next >. (Figure 2.12)

Step 17: Choose your Error and Usage Reporting options and then click Next >.

Step 18: If all items have passed, click Next >.


FIGURE 2.10: SQL Server 2008Setup: Instance Configuration

FIGURE 2.11: SQL Server 2008Setup: Server Configuration

Step 19: Click Install1.

Step 20: If all features are a success, click Next >.

Step 21: Click Close.

1 Yes, thanks to Microsoft we are just now getting to the actual SQL Server installation.


FIGURE 2.12: SQL Server2008 Setup: Database EngineConfiguration

2.4 SQL Server Management Studio Express Installation

This section is optional, as you should no longer need to manually configureusers in SQL Server. If that is the case proceed to SQL Server Configuration.

Step 22: Run the correct 32-bit or 64-bit installer for your system.

Step 23: Select Installation from the left pane of the SQL Server Installation Center.

Step 24: Choose New SQL Server stand-alone installation or add features to existinginstallation from the right pane.

Step 25: If all SQL Setup Rules have passed, click OK.

Step 26: Click Install.

Step 27: If no items have failed, click Next >.

Step 28: Make sure Perform a new installation of SQL Server 2008 is selected and clickNext >. (Figure 2.13)

FIGURE 2.13: SQL Server Man-agement Studio Express 2008Setup: Installation Type

Step 29: No product key is needed, click Next >.

Step 30: Accept the license terms and click Next >.

Step 31: Check the box under Shared Features for Management Tools - Basic, then clickNext >. (Figure 2.14 on the next page)

Step 32: Click Next >.


FIGURE 2.14: SQL Server Man-agement Studio Express 2008Setup: Feature Selection

Step 33: Choose your Error and Usage Reporting options and then click Next >.

Step 34: If all items have passed, click Next >.

Step 35: Click Install

Step 36: If all features are a success, click Next >.

Step 37: Click Close.

2.5 SQL Server Configuration

Step 38: Open Start Menu: All Programs: SQL Server 2008: Configuration Tools: SQLServer Configuration Manager. (Figure 2.15)

FIGURE 2.15: Start Menu: AllPrograms: SQL Server 2008:Configuration Tools: SQL ServerConfiguration Manager

Step 39: Expand SQL Server Configuration Manager (Local): SQL Server Network Configu-ration and select Protocols for MSSQLSERVER from the left pane. (Figure 2.16)

FIGURE 2.16: SQL Server Config-uration Manager


Step 40: In the right pane, right-click on Named Pipes, and choose Enable.

Step 41: Then right-click on TCP/IP, and again choose Enable.

Step 42: Select SQL Server Configuration Manager (Local): SQL Server Services from theleft pane.

Step 43: In the right pane, right-click on SQL Server (MSSQLSERVER) and choose Restart.

2.6 Internet Information Server Configuration

Step 44: Open Start Menu: All Programs: Accessories then right-click on Command Promptand choose Run as Administrator.

Step 45: In the Administrator: Command Prompt window type

“C:\Windows\Microsoft.NET\Framework\v4.0.30319\aspnet_regiis.exe -i”,

then press ENTER. (Figure 2.17)

FIGURE 2.17: Command Prompt:aspnet_regiis.exe

Step 46: Once the process has finished, close the window.

Step 47: Open Internet Information Server (IIS) Manager.

2.6.1 Windows 7 Professional

Substep A: Open Computer Management, either by searching for it in the StartMenu or by right-clicking on Computer on the desktop and clickingManage.

Substep B: In the left pane expand Computer Management (Local): Servicesand Applications and select Internet Information Services (IIS Man-ager). (Figure 2.18)

Once the Internet Information Services (IIS Manager) is open, proceed toStep 48 on the following page.


FIGURE 2.18: Windows 7 InternetInformation Services (IIS) Manager

2.6.2 Windows Server 2008 R2 and 2012 R2

Substep A: Open Server Mananger from the taskbar (if it is not already open).

Substep B: Expand Roles: Web Server (IIS) in the left pane and select InternetInformation Server (IIS) Manager. (Figure 2.19)

FIGURE 2.19: Windows ServerInternet Information Services (IIS)Manager

Once the Internet Information Services (IIS Manager) is open, proceed toStep 48.

Step 48: From the Connections pane, expand <Your Machine Name> and select ApplicationPools.

Step 49: Select ASP.NET v4.0 Classic from the Application Pools pane and click AdvancedSettings. . . from the right side menu. (Figure 2.20)

FIGURE 2.20: Internet Infor-mation Services (IIS) Mananger:Application Pools

Step 50: In the Advanced Settings window under Process Model select Identity and click the. . . button. (Figure 2.21)

Step 51: For the Built-in account drop-down, choose LocalSystem, and press OK. (Fig-ure 2.22)

Step 52: Press OK again to close the Advanced Settings window.


FIGURE 2.21: Advanced Settingswindow

FIGURE 2.22: Application PoolsIdentity window

2.7 Install Tightrope Media Systems Software

Step 53: Run the downloaded FrontDoor installer.

Step 54: Run the downloaded Carousel or Carousel Framework installer.

The Carousel installer should only be used on Windows 7 Professional physicalmachines being used as both the Carousel Server and a Carousel Player. Ma-chines running Windows Server 2008 R2 or 2012 R2 or being used only as theCarousel Server should use the Carousel Framework installer.

2.8 Configure Internet Information Server Sites

Step 55: Go back to the Internet Information Services (IIS) Manager (Step 47)

Step 56: From the Connections pane, expand Sites and select Default Web Site, then clickAdvanced Settings. . . from the right-side menu. (Figure 2.23)


FIGURE 2.23: Internet Infor-mation Services (IIS) Manager:Default Site

Step 57: In the Advanced Settings window under the (General) heading, change the PhysicalPath to “D:\TRMS\Web”. (Figure 2.24)

Your drive letter may be different depending on the directory chose when in-stalling Carousel.

FIGURE 2.24: Advanced Settingswindow

Step 58: Still under the (General) heading select Application Pool and click the . . . button.

Step 59: Change the Application Pool to ASP.NET v4.0 Classic, then click OK. (Fig-ure 2.25)

Step 60: Click OK to close the Advanced Settings window.


FIGURE 2.25: Select ApplicationPool window

2.9 Configure Windows Firewall

Step 61: Open Windows Firewall with Advanced Security via the Start Menu. (Figure 2.26)

FIGURE 2.26: Start Menu: Win-dows Firewall with AdvancedSecurity

Step 62: Select Inbound Rules from the left pane.

Step 63: In the right Actions pane, click New Rule. . . . (Figure 2.27)

FIGURE 2.27: Windows Firewallwith Advanced Security

Step 64: Select Port and click Next >.

Step 65: For Specific local ports enter “80, 56901, 56902, 56906, 56907, 56908” thenclick Next >. (Figure 2.28)


FIGURE 2.28: New Inbound RuleWizard: Protocol and Ports

Step 66: Make sure Allow the connection is selected and click Next >.

Step 67: Make sure the rule applies to all locations and click Next >.

Step 68: Name it “Carousel Incoming”, then click Finish.

Step 69: Repeat Step 62 on the preceding page to Step 68 for Outbound Rules as well.

2.10 System Licensing

If your system will be using a separate SQL server, please complete the steps inChapter 5 on page 30, Separate SQL Server before continuing.

Step 70: Launch a web browser on the new Carousel Server and type “http://localhost”in the address bar and press ENTER.

Step 71: Login to FrontDoor with the default credentials.

Username: AdminPassword: trms

Step 72: From the FrontDoor Main Menu navigate to FrontDoor: Server Setup: Licensing.FrontDoor:Server Setup:Licensing Step 73: Copy the Hardware License Key and email it to Tightrope Professional Services to

obatin a License Key for your system. (Figure 2.29)

FIGURE 2.29: FrontDoor: ServerSetup: Licensing


3 Player Software Installation

It’s possible that you’ve purchased copies of our Carousel Player software to installand run on your own hardware. If so, this section will speak to installing theCarousel Display Engine.

If you purchased a hardware player (200-series, 300-series, or BrightSign) pleaseconsult the Quick Start sheet that accompanied the unit. If you are unable to finda copy contact [email protected] for a PDF version.

3.1 Requirements

• Physical machine running (one of the following):

– Windows XP Professional

– Windows 7 Professional

The Carousel Player software uses a unique Security Identifier (SID)to differentiate itself from other Players in the Player Status list. ThisSID is created when Windows is first installed. If you’re cloningyour Players from a single OS installation, beware that these playerswill all share the same SID, causing the Player Status screen to notoperate correctly. Look for additional information from Microsoftregarding the use of sysprep or newsid.exe to avoid these issues.

– Ubuntu Linux

The setup and install guide for Carousel Linux Players is a separatedocument available from the Tightrope Media Systems website athttp://www.trms.com/support/documentation

• Tightrope Media Systems Carousel Player installer

Minimum system requirements can be found on the Tightrope Media Systemswebpage at http://www.trms.com/signage

3.2 Configure Windows Firewall

For screenshots, see Section 2.9 on page 17, Configure Windows Firewall forServer Software Installation.

Step 1: Open Windows Firewall with Advanced Security via the Start Menu.

Step 2: Select Inbound Rules from the left pane.

Step 3: In the right Actions pane, click New Rule. . . .

Step 4: Select Port and click Next >.

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mailto:[email protected]

http://www.trms.com/support/documentation

http://www.trms.com/signage

Step 5: For Specific local ports enter “80, 56901, 56902, 56906, 56907, 56908” thenclick Next >.

Step 6: Make sure Allow the connection is selected and click Next >.

Step 7: Make sure the rule applies to all locations and click Next >.

Step 8: Name it “Carousel Incoming”, then click Finish.

Step 9: Repeat Step 2 on the preceding page to Step 8 for Outbound Rules as well.

3.3 Configure Windows Power Options

Step 10: Open Power Options from the Start Menu. (Figure 3.1)

FIGURE 3.1: Start Menu: PowerOptions

Step 11: On the left-side menu, click Create a power plan. (Figure 3.2)

FIGURE 3.2: Power OptionsControl Panel

Step 12: Select High performance and name the plan “Carousel”, then click Next >. (Fig-ure 3.3)

Step 13: Set both Turn off the display and Put the computer to sleep to Never, then clickCreate. (Figure 3.4)

Step 14: Again, on the left-side menu, near the bottom, click Personalization.

3 Player Software Installation 20

FIGURE 3.3: Power OptionsControl Panel: Create a Plan

FIGURE 3.4: Power OptionsControl Panel: Plan Settings

Step 15: Make sure Screen Saver is set to None. (Figure 3.5)


FIGURE 3.5: PersonalizationControl Panel

3.4 Install Tightrope Media Systems Software

Step 16: Run the downloaded Carousel Player installer.

3.5 First Run and System Check

Step 17: Run the Carousel Display Engine software from the Windows Desktop.

Step 18: Since this is the first-time running it, you will get a Windows Security Alert, simplyAllow access. (Figure 3.6)

FIGURE 3.6: Windows SecurityAlert

Step 19: Upon startup of the Carousel Display Engine you will see a white spash screen.Press Configure. . . . (Figure 3.7)

FIGURE 3.7: Carousel DisplayEngine Splash Screen

Step 20: Under the Carousel Server Settings: Server enter in the IP address of the CarouselServer, and press the green checkmark. (Figure 3.8)


FIGURE 3.8: Carousel DisplayEngine Configuration

Step 21: A new window will open to test the connection. Should any items fail, see theresults box at the bottom of the window for solutions. (Figure 3.9)

FIGURE 3.9: Carousel DisplayEngine Connection Tester

Step 22: After a successful connection test, press OK and return to the configuration windowunder Carousel Server Settings: Channel and choose the Carousel Channel to bedisplayed. (Figure 3.8)

For additional information on the settings of the configuration window see theCarousel Manual available at http://www.trms.com/support/documentation.

Step 23: Once the configuration is set, press Save and allow the Display Engine to load yourcontent.


http://www.trms.com/support/documentation

4 BrightSign for Carousel Software

4.1 Requirements

• Installed and licensed Carousel Server running Carousel 6.4.6 or later.

If you do not have Carousel 6.4.6 or later, but have an active SystemAssurance (SA) contract, please contact Tightrope Support for the latestupdate. If you do not have a valid SA, please contact your Dealer topurchase one.

• Carousel compatible BrightSign unit

For a list of the current models, please visit www.trms.com/carousel

• BrightSign Deployment Server for Carousel application

• BrightSign Player Configuration Tool for Carousel application

Visit http://www.trms.com/carousel/support?tab=bs to download theBrightSign for Carousel applications.

• Windows computer with an SD card reader/writer.

4.2 Application Installation

4.2.1 BrightSign Deployment Server for Carousel

Step 1: Run the downloaded BrightSign Deployment Server for Carousel application,“carousel4brs_X.Y.Z.exe”, installer on the installed Carousel Server.

FIGURE 4.1: BrightSign Deploy-ment Server for Carousel

Step 2: Confirm the installation location of the BrightSign Recovery Files“Install BrightSign Recovery files to C:\TRMS\Web\Carousel\brs (y/N)?”by simply typing y.

Step 3: If you are upgrading from a previous version you will be asked to confirm that youwant to overwrite the existing files.“C:\TRMS\Web\Carousel\brs\web.config already exists. You would liketo overwrite it (y/N)?”type y to continue.

24

http://www.trms.com/carousel/support?tab=bs

http://www.trms.com/carousel


Step 4: Confirm the installation location of the Carousel BrightConfig installer“Install BrightSign Configuration Tool installer to C:\TRMS\Tools?(y/N)”by simply typing y.

Step 5: Press any key to exit the installer.

4.2.2 BrightSign Player Configuration Tool for Carousel

Step 1: Run the downloaded BrightSign Player Configuration Tool for Carousel appli-cation installer on a Windows computer with SD card reader/writer installed orattached.

This will generally not be the Carousel Server.

4.3 Basic Configuration

If you are just upgrading the BrightSign for Carousel software and do not want tochange the Carousel Channel content you are finished. The BrightSign player(s)will download the latest files from the Server, reboot and start playing Carouselcontent again.

These steps are also outlined in the BrightSign for Carousel Quick Start sheetthat is included with BrightSign unit purchased from Tightrope, or on our websiteat http://www.trms.com/carousel/support?tab=bs

Step 1: Remove the SD card from the BrightSign unit, and place it in the SD card reader/writer.

Step 2: Open the, now installed, BrightSign Player Configuration Tool for Carousel appli-cation.

FIGURE 4.2: BrightSign PlayerConfiguration Tool for Carousel

Step 3: Enter the IP address or Hostname of the Carousel Server and click Get ChannelList.

4 BrightSign for Carousel Software 25


Step 4: Choose the channel you would like the unit to play.

Step 5: Select your BrightSign model from the drop-down menu.

Step 6: Set your network properties, as needed.

Wireless requires an additional, optional, module.

Step 7: Select the time-zone for the Player.

Step 8: Click Create Setup Files and set the location to write them as the SD card.

Step 9: Eject the SD card and insert into the BrightSign unit.

The BrightSign unit will boot-up, download the latest firmware from the CarouselServer, reboot, install the latest firmware and reboot again before loading thechannel for the first time.

To update the software on the Players later on, simply update the version of theCarousel for BrightSign Deployment Tool and the latest software will be pushedout to the connected BrightSign Players.

4.4 Additional Settings

4.4.1 Network Settings

FIGURE 4.3: BrightSign PlayerConfiguration Tool for Carousel,Network Settings

Assigning Static IP

By default the BrightSign players are configured to obtain an IP address throughDHCP. To assign a static IP address select the Use the following IP address optionand enter the IP address, subnet, gateway, and DNS as provided by the your ITdepartment.

Enabling Wireless

After installing the optional wireless module in the BrightSign player it may beconfigured to use a wireless network connection. To enable wireless check the boxlabeled Enable wireless and enter the SSID and password as provided by your ITdepartment.

SSID is case sensitive.


Enabling a Proxy Server

Some organizations require connection to the Carousel server through a proxyserver. Proxy servers are configured by your IT department. To enable a proxyserver check the box labeled Use proxy and enter the address and port provided byyour IT department.

4.4.2 Monitor Control Settings

FIGURE 4.4: BrightSign PlayerConfiguration Tool for Carousel,Monitor Control Settings

Power Save Monitor Control

All BrightSign players offer the ability to disable the video output on both theHDMI and VGA ports. Disabling the video output typically causes the displayto enter power save mode and will enter standby or power off completely. Somedisplays enter power save immediately while others may wait up to 10 minutes. Thetime to enter power save is determined by the display and not the BrightSign player.Power save is configured for each player using the BrightSign Player ConfigurationTool

Step 1: Complete Section 4.3 on page 25, Basic Configuration up to Step 8 on the previouspage

Step 2: Select Power Save under the Monitor Control tab.

Step 3: Set the desired on and off times for the display.

The player will adhere to the time zone specified under the Time tab.

Step 4: Continue with Step 8 on the preceding page, Basic Configuration and complete.

RS-232 Monitor Control

Some BrightSign players provide functionality for sending serial commands via RS-232 at specified times for turning the connected display on and off. This requires adisplay supporting RS-232 control and a connection via RS-232 from the BrightSignplayer to the display. The on and off commands are configured for each playerusing the BrightSign Player Configuration Tool.


We are providing a simple tool to allow dealers and/or end users to pass serialon/off commands to displays. This functionality is not intended to be exhaustiveor replace more advanced control systems such as AMX or Crestron. We havetested this functionality against a small set of displays to ensure the commandsare passed correctly. We have not tested all major display brands, and are notstoring a library of serial commands, RS-232 pin-outs, or baud rates. Pleasework directly with the display manufacturer to obtain the correct configurationsettings.

Step 1: Complete Section 4.3 on page 25, Basic Configuration up to Step 8 on page 26

Step 2: Select RS-232 under the Monitor Control tab.

Step 3: Set the desired on and off times for the display.

The player will adhere to the time zone specified under the Time tab.

Step 4: Enter the serial string for both the monitor on and off commands along with baudrate as specified by the display manufacturer.

Our application is designed to natively support Hexadecimal commands withproper handling of spaces, which enables you to paste the on/off commands andbaud rate provided by the display’s manufacturer without converting to bytes.

Step 5: Continue with Step 8 on page 26, Basic Configuration and complete.

4.4.3 Syncronization Settings

Player synchronization is utilized for a video wall or any set of displays/playersintended to transition between bulletins simultaneously. To configure player syn-chronization complete the following steps.

All players must play single zone channels only.! →Video wall displays/players are typically named or numbered starting on the topleft, moving across the top row, and then beginning again on the left side of the nextrow down.

For best results, we recommend using .MP4 or .MOV containers for video files thatwill be synchronized across a video wall.

FIGURE 4.5: BrightSign PlayerConfiguration Tool for Carousel,Synchronization Settings

Step 1: Complete Section 4.3 on page 25, Basic Configuration up to Step 8 on page 26

Step 2: Select the Synchronization tab and check the Enable Synchronization box.


Step 3: Select Master or Slave.The master player dictates the timing of all bulletin transitions for the synchronizedplayers. There can be only one master player. It is typically the top left player on avideo wall. All other players comprising the video wall will be set to slave.

Step 4: Specify a domain number (between 0 and 127). This number must be unique foreach video wall on the network. This will ensure that multiple video walls can runon the same local network without synchronization messages interfering with eachother.

Step 5: Continue with Step 8 on page 26, Basic Configuration and complete.

4.5 Notes

4.5.1 Portrait Mode

No configuration is required on the BrightSign player to enable portrait mode. TheBrightSign player automatically rotates content 90 degrees clockwise when theCarousel channel’s height is greater than its width.

4.5.2 Automated Update Process

Tightrope and BrightSign will continue developing player enhancements and fea-tures well into the future. When a new software and/or firmware update is releasedit will be quick and easy to deploy. Simply install the latest release on the Carouselserver. The BrightSign XD and XD2 media players periodically check the serverfor new firmware and script updates, and will automatically download and installthe updates once they are detected.

Software and Firmware versions included in the BrightSign DeploymentServer for Carousel are dependent on one another. Newer versions of firmwareare sometimes available on the BrightSign website, but should not be down-loaded and installed, as it will not be supported with our Carousel for BrightSignPlayers software. New versions of firmware will become available with eachnew release of BrightSign for Carousel

, after it has been qualified.

4.5.3 Device Recovery

The BrightSign XD and XD2 media players monitor the health of the file structureon the unit’s SD card. If the unit determines the file structure is unhealthy it willdownload a fresh set of script files and reboot itself. Additionally, if an SD cardfails, a blank SD card can be placed in the unit. The player will download the latestscript files from the server, reboot and play its latest Carousel channel content onceagain.


5 Separate SQL Server

This section is for Pros Only. We will not explain SQL concepts here. If you’rehaving trouble understanding the concepts, you will need to seek paid assistancefrom Tightrope Media Systems or one of our qualified installation partners.

The databases for FrontDoor and Carousel store user logins, settings and the lists ofbulletins. The database can be hosted on the web server or a seperate server. Thedatabase can be installed via a “.sql” script provided in the Carousel or CarouselFramework installers. Carousel can use Integrated or SQL authentication to logininto the database server.

5.1 Requirements

• Microsoft SQL Server 2008, or higher (Express Edition is acceptable)

• Microsoft .NET Framework v4.0

5.2 Installation

Step 1: Complete Steps 1 through 69 from Server Software Installation, skipping SQLServer Express Installation.

When running the FrontDoor and Carousel or Carousel Framework installers,there is no reason to run the SQL scripts. If you do, you will get an error. Simplyignore and carry on.

Step 2: Copy the FrontDoor50-CreateDB.sql, FrontDoor50-PopulateDB.sql and Carousel50.sqlfiles from D:\TRMS\Database\Scripts to the database server.


Step 3: Modify the FrontDoor50-CreateDB.sql and Carousel50.sql scripts’ “CREATE DATABASE”commands to an existing physical path where you would like the database filescreated at.

There is one path for the “.MDF” file and another for the “.LDF” file.

Step 4: Using a management console or oSql command, run the FrontDoor50-CreateDB.sqlscript.

Step 5: From the Command Prompt, run the following:

“C:\Windows\Microsoft.NET\Framework\v4.0.30319\aspnet_regsql.exe -E-d FrontDoor50 -A mrp”

This will populate the database with the ASP.NET roles and memberships forthe web server.

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Step 6: Using a management console or oSql command, run the FrontDoor50-PopulateDB.sqlscript.

Step 7: Using a management console or oSql command, run the Carousel50.sql script.

Step 8: Make sure you have a login for the web server that can access the SQL server andboth the FrontDoor50 and Carousel50 databases.

Step 9: Modify the SQL connection strings in the following “.config” files using a texteditor (such as Notepad or WordPad).

• “D:\TRMS\Web\FrontDoor\web.config”

• “D:\TRMS\Web\Carousel\web.config”

• “D:\TRMS\Services\Carousel\TRMS.Services.Carousel.exe.config”

• “D:\TRMS\Services\TimeSync\TRMS.Services.TimeSync.exe.config”

• “D:\TRMS\Tools\Clone.exe.config”


Be sure to check that the filetype is “.config” as there are similarly namedfiles in the same folders ending in “.config.latest”.

Also, make sure you set all of the connection string entries in the files. TheTRMS.Services.Carousel.exe.config, in particular, has two entries related toCarousel.

The following is an example connection string:“<add name="CarouselConnectionString" connectionString="datasource=127.0.01;User=myuser;Password=mypassword;initialcatalog=Carousel50;" />”

Step 10: Continue with Step 70 on page 18 of System Licensing.

5 Separate SQL Server 31

6 Separate Media Directory

This section is for Pros Only. We will not explain IIS concepts here. If you’rehaving trouble understanding the concepts, you will need to seek paid assistancefrom Tightrope Media Systems or one of our qualified installation partners.

If your media is on a separate network attached storage (NAS) device, configure thenew media store by copying the current media, verifying the Windows permissionson the new media directory, configuring the Carousel web UI, Carouse service andIIS to use the path, then test it.

6.1 Installation

Step 1: Complete all of the steps from Server Software Installation.

Step 2: Navigate to the D:\TRMS\Web\Carousel\ directory.

Your drive letter may be different depending on directory chose when installingCarousel.

Step 3: In a separate Explorer window, open up the network drive.

Step 4: Move the “Media” folder to the network drive so the path to be used is “\\NetworkDrive\Media”.

Step 5: Set the security properties of the new media directory so that the Carousel serviceand web application pool will be able to read and write to this location.

Step 6: Find and replace the following code in the file listed. . .

File Location“D:\TRMS\Web\Carousel\web.config”

Original Code“<!-<add key="MediaPath"value="D:\Some\Other\Path\To\Media\Folder\" />->”

Replacement Code“<add key="MediaPath" value="\\NetworkDrive\Media" />”

Example: “<add key="MediaPath" value="\\CarouselMedia\Media" />”

Step 7: Find and replace the following code in the file listed. . .

File Location“D:\TRMS\Services\Carousel\TRMS.Services.Carousel.exe.config”

Original Code“<!-add key="MediaDirectory" value="D:\Path\To\Media" /->”

Replacement Code“<add key="MediaDirectory" value="\\NetworkDrive" />”

Example: “<add key="MediaDirectory" value="\\CarouselMedia" />”

32

These entries are different, as the service automatically appends the “\Media”to the end of the value.

Be sure that the filetype is “.config” as there are similarly named files in thesame folders ending in “.config.latest”.

Step 8: Next, restart the Carousel service so it picks up the new settings.

Substep A: Open a Command Prompt window and type “net stop Carousel”,press ENTER.

Substep B: When that command finishes, type “net start Carousel”, and pressENTER.

Step 9: Open up the Internet Information Server (IIS) Manager and from the Connectionspane expand Sites: Default Web Site to find the Carousel web application.

Step 10: Right-click on Carousel and choose Add Virtual Directory. . . .

Step 11: Name it “Media” and point it at the new media directory path “\\NetworkDrive\Media”.

Step 12: Login to FrontDoor and head into Carousel, verify you can see thumbnails forbulletins. Also, run a Carousel Player and make sure it is able to cache new contentfrom the Server.

6 Separate Media Directory 33

List of Figures

2.1 Windows Programs Control Panel . . . . . . . . . . . . . . . . . 52.2 Windows Features . . . . . . . . . . . . . . . . . . . . . . . . . . 62.3 Windows Server Manager . . . . . . . . . . . . . . . . . . . . . . 62.4 Select Role Services . . . . . . . . . . . . . . . . . . . . . . . . 62.5 Select Features . . . . . . . . . . . . . . . . . . . . . . . . . . . 72.6 Server Manager and Configure IE ESC . . . . . . . . . . . . . . . 82.7 Internet Explorer Enhanced Security Configuration . . . . . . . . 82.8 SQL Server Installation Center . . . . . . . . . . . . . . . . . . . 92.9 SQL Server 2008 Setup: Feature Selection . . . . . . . . . . . . . 92.10 SQL Server 2008 Setup: Instance Configuration . . . . . . . . . . 102.11 SQL Server 2008 Setup: Server Configuration . . . . . . . . . . . 102.12 SQL Server 2008 Setup: Database Engine Configuration . . . . . 112.13 SQL Server Management Studio Express 2008 Setup: Installation

Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112.14 SQL Server Management Studio Express 2008 Setup: Feature

Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122.15 Start Menu: All Programs: SQL Server 2008: Configuration Tools:

SQL Server Configuration Manager . . . . . . . . . . . . . . . . 122.16 SQL Server Configuration Manager . . . . . . . . . . . . . . . . 122.17 Command Prompt: aspnet_regiis.exe . . . . . . . . . . . . . . . . 132.18 Windows 7 Internet Information Services (IIS) Manager . . . . . 142.19 Windows Server Internet Information Services (IIS) Manager . . . 142.20 Internet Information Services (IIS) Mananger: Application Pools . 142.21 Advanced Settings window . . . . . . . . . . . . . . . . . . . . . 152.22 Application Pools Identity window . . . . . . . . . . . . . . . . . 152.23 Internet Information Services (IIS) Manager: Default Site . . . . . 162.24 Advanced Settings window . . . . . . . . . . . . . . . . . . . . . 162.25 Select Application Pool window . . . . . . . . . . . . . . . . . . 172.26 Start Menu: Windows Firewall with Advanced Security . . . . . . 172.27 Windows Firewall with Advanced Security . . . . . . . . . . . . 172.28 New Inbound Rule Wizard: Protocol and Ports . . . . . . . . . . 182.29 FrontDoor: Server Setup: Licensing . . . . . . . . . . . . . . . . 18

3.1 Start Menu: Power Options . . . . . . . . . . . . . . . . . . . . . 203.2 Power Options Control Panel . . . . . . . . . . . . . . . . . . . . 203.3 Power Options Control Panel: Create a Plan . . . . . . . . . . . . 213.4 Power Options Control Panel: Plan Settings . . . . . . . . . . . . 213.5 Personalization Control Panel . . . . . . . . . . . . . . . . . . . . 223.6 Windows Security Alert . . . . . . . . . . . . . . . . . . . . . . . 223.7 Carousel Display Engine Splash Screen . . . . . . . . . . . . . . 223.8 Carousel Display Engine Configuration . . . . . . . . . . . . . . 233.9 Carousel Display Engine Connection Tester . . . . . . . . . . . . 23

4.1 BrightSign Deployment Server for Carousel . . . . . . . . . . . . 24

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4.2 BrightSign Player Configuration Tool for Carousel . . . . . . . . 254.3 BrightSign Player Configuration Tool for Carousel, Network Settings 264.4 BrightSign Player Configuration Tool for Carousel, Monitor Control

Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274.5 BrightSign Player Configuration Tool for Carousel, Synchroniza-

tion Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

List of Figures 35

carousel deployment guide - amazon s3

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