cargo accounts settlement system (cass) russia - aeroflot · pdf fileguatemala panama peru...
TRANSCRIPT
Cargo Accounts Settlement System
(CASS) Russia
Moscow
1. Opening & introductions
2. Competition Law Statement
3. IATA. Overview
4. CASS Russia update
5. CASS - how it works
6. Agency Accréditation
7. Customer Portal
8. Closing of the meeting
Agenda
3
Item 1. Opening & Introductions
4
Item 2. Reading of Competition
Law Statement
This meeting is being conducted in compliance with the Provisions for the Conduct of the
IATA Traffic Conferences. Pursuant thereto, this meeting will not discuss or take action to
develop fares or charges, nor will it discuss or take action on remuneration levels of any
intermediaries engaged in the sale of air transportation. This meeting also has no authority
to discuss or reach agreement on the allocation of markets, the division or sharing of traffic
or revenues, or the number of flights or capacity to be offered in any market. Delegates are
cautioned that any discussion regarding such matters, or concerning any other competitively
sensitive topics outside the scope of the agenda, either on the floor or off, is strictly
prohibited.
The foregoing applies equally to email discussions, instant messaging and social media
discussions whether directed to announced participants or other parties not present in the
meeting. Participants are reminded that live streaming of this meeting to parties not present
in person is not permitted except as indicated by and with the express permission and
knowledge of the Chairperson and IATA and only in the event that specific participation on a
given item from a party not present in person is required. Unauthorized recording of the
meeting is prohibited.
6
Item 3. IATA. Overview
рабочие места:
320,000 : прямая занятость
875,000 : в целом (включая туризм)
ВВП
435 млрд. руб
1 трлн. руб в целом (включая туризм)
Вклад авиации в экономику России
265 авиакомпаний
Осуществляют 83% всех воздушных
перевозок в мире
ИАТА - это 1350 сотрудников в 54
офисах
ИАТА:
Главная задача - разработка отраслевых стандартов и
продвижение передового опыта
Безопасность полетов – IOSA & ISAGO
Авиационная безопасность - CoF
Инфраструктура – УВД и аэропорты
Отстаивание интересов авиакомпаний
Финансовые и расчетные системы
Отраслевая кооперация
Финансовые системы:
BSP и CASS
Что сделано...
2006 BSP России (взаиморасчеты)
2008 электронный билет (e-ticket)
2009 доступ к услугам в аэропортах
2010 электронный многоцелевой документ (EMD)
2011 лицензия MPL (ФАП147)
2011 внедрение RVSM
2012 гармонизация FPL
2013 упрощение форм “R” и “N”
2013 стандарты API/PNR
2014 иностранные пилоты
2014 невозвратные билеты
Грузовые авиаперевозки
и мировая экономика
35%
Source: the Colography Group, Oxford
Economics
Air Cargo: катализатор
мировой экономикиПеревозит товаров на
сумму $7 трлн
17
Item 4. CASS Russia update
18
CASS Russia update: timeline
2013 – signals from the national carriers
2013 – adoption of the CASS Russia Road Map
2014 – support from the Ministry of Transport
2015 – kick-off meeting
2016 – FSR => Business Case
2016 – local governance groups (today)
2016 – pilot implementation
2017 – full implementation
CASS Pilot Agents:
CASS Pilot Airlines – EK,SU
• Armadillo Business Parcel CJSC
• Major Cargo Service Ltd
• Panalpina World Transport
• TBSS Co Ltd
20
Questions
21
Item 5. CASS - how it works
IATA Operations & Service Centre Europe
1. Introduction
2. Governance
3. Participants
4. Rules and Procedures
5. Manuals
6. CASSlink
Item 5. CASS - how it works
1. Introduction
2. Governance
3. Participants
4. Rules and Procedures
5. Manuals
6. CASSlink
Item 5. CASS - how it works
What is the Cargo Accounts
Settlement System - CASS?
Industry settlement system
IATA neutral service
Serving the industry since 1979
Built on global standards
CASSLink Workshop - Russia
Shippers
Export
Customs
Ground
Handler
Origin
Freight Forwarders
Origin-Destination
Carrier
Consignees
1.Invoice
2.Packing List
3.Certificate of Origin
4.Letter of Instruction
5.Dangerous Goods Declaration
6. CITES Certificate
7. Master Air Waybill
8. House Waybill
9. House Manifest
10. Flight Manifest
11. Transfer Manifest
12. Freight Book List
13. Export Goods Declaration
14. Customs Release Export
Destination
Freight Forwarders
15. Export Cargo Declaration
16. Import Cargo Declaration
17. Import Goods Declaration
18. Customs Release Import
19. Transit Declaration
20. Security Declaration
The Cargo Supply Chain
Non CASS-Export MarketsEach Airline bills agents separately
Forwarder A Forwarder B Forwarder C Forwarder D
Airline DAirline CAirline BAirline A
CASSStreamlined, electronic, paperless
Forwarder A Forwarder B Forwarder C Forwarder D
Airline DAirline CAirline BAirline A
Airlines
IATA CASS
OFFICE
1.AWB Data
Frt Fwder2.Invoices
3.Remittances
4.Settlement CASSManagerSCE MAD
(Mediator)5.Discrepancies
CASSSimplified billing and settlement of accounts
REPLACES AGENT manual reporting with AIRLINE driving paperless billing;
WEB ENABLED dispute resolution system operating 24/7;
PAPERLESS CASS output distributed and downloadable via internet;
SIMPLIFIES agent-airline settling of accounts with a many to many platform;
ONE PAYMENT / ONE CREDIT covering all payables/receivables;
Benefits to Forwarders
Standard output documentation
Electronic output
Easy reconciliations (HOT/XLS)
Online correction requests
Simple
1 statement
1 payment
Benefits to Airlines
No need for payment chasing
e-output
Neutral and fair administration
Disciplined dispute and default
procedures
Paid on time
Data security
Austria
Belgium & Luxembourg
Bulgaria
Central Europe (CZ, PL, HU, SK)
Cyprus
France
Germany
Greece
Ireland
Italy
Malta
Mauritius
Morocco
Netherlands
Nordics (DK, FI, NO, SW)
Baltics (EE, LT, LV)
Portugal
Romania
Spain
Switzerland
Turkey
United Kingdom
Australia
Bangladesh
Cambodia
Chinese Taipei
Fiji
Hong Kong
Indonesia
Japan
Malaysia
New Caledonia
New Zealand
Pakistan
Papua New Guinea
China People’s Republic
Philippines
Singapore
South Korea
Thailand
Vietnam
Argentina
Brazil
Bolivia
Canada
Chile
Colombia
Costa Rica
Dominican Rep.
Ecuador
Mexico
El Salvador
Guatemala
Panama
Peru
Uruguay
USA (CNS)
Venezuela
Possible expansion in the
future to:Ethiopia, India, Russia, Ukraine,
Lebanon
CASS Export
Countries
Egypt
Gulf (AE, BH, KW, OM, QA)
Israel
Jordan
Kenya
Mauritius
Morocco
Saudi Arabia
South Africa
Tanzania
Tunisia
Uganda
Yemen
33
• 82 Export operations
• 11 Import operations
• Over 500 Airlines, GSSAs and Ground Handling companies
• Over 12.000 Cargo Accredited Agents locations
• USD 28.8 billion sales processed => + 7.8% to previous year
• 18 million transactions processed
• 1.8 million transactions in Nov 2014 sets a new record
for one single month
CASS figures 2016
34
99.989%
on time settlement
1. Introduction
2. Governance
3. Participants
4. Rules and Procedures
5. Manuals
6. CASSlink
Item 5. CASS - how it works
Loca
l
Gro
up
sG
loba
l G
rou
ps
CARGO AGENCY CONFERENCE
(CAC)
IATA FIATA Consultative
Council (IFCC)
Local Customer
Advisory Group
(LCAG-C)
Agents Liaison
Working Group
(ALWG)
IATA Cargo
Advisory Panel
(ICAP)
CASS Policy Group
(CPG)
Cargo Committee
IATA Cargo Agency Program
& Cargo Accounts Settlement System (CASS)
CASS Russia: industry groups
Local Customer Advisory Group (LCAG-C)
Agents Liaison Working Group (ALWG)
IATA Cargo Advisory Panel (ICAP)
Local Customer Advisory Group Cargo
Reso 851, App ‘B’
Airline and GSSAs (up to 10 persons)
Advice, as a user forum, on all local matters
concerning CASS operation, rules and procedures
Simple majority quorum, no formal voting
Reports to Cargo Agency Conference and CPG
IATA acts as a Secretary
(LCAG-C)
Nominations for the LCAG-C received from:
39
1 Aeroflot SU Denis Khmelevsky
2 Air Astana KC Islam Sekerbekov
3 AF KLM Cargo AF Khaled Ouabed
4 AirBridgeCargo RU Alexander Nuzhdin
5 Delta Cargo DL Ilya Maslennikov
6 Emirates SkyCArgo EK Dmitry Salichev
7 Ethihad Airways EY Natalia Goryunova
8 Lufthansa Cargo LH Angela Gilfanutdinova
9 Qatar Airways QR Abdul Gafoor
40
LCAG-C ChairmanDenis Khmelevskiy
Agents Liaison Working Group
Reso 851f
User group of CASS customers (airlines, GSSAs and
freight forwarders)
Dialogue on all local matters concerning CASS
operation, rules and procedures
No decision making authority
IATA acts as a Secretary
(ALWG)
IATA Cargo Advisory Panel
Reso 801 p 1.4
Selected from Airlines and GSSA body (up to 9
persons)
Advice, as a user forum, on Local Financial Criteria
Reports to Cargo Agency Conference and CPG
IATA acts as a Secretary
(ICAP)
1. Introduction
2. Governance
3. Participants
4. Rules and Procedures
5. Manuals
6. CASSlink
Item 5. CASS - how it works
CASS Participants
IATA Member Airline
Non-IATA Member Airline
General Sales & Services Agent (GSSA)
IATA Cargo Agents
CASS Associate (non-IATA Cargo Agents)
CASS Participants – IATA Members
Counterindemnity Agreement - Resolution 851
Appendix 'C'
Bank Account Beneficiary instruction signed by 2
senior managers from the Airline's head offices, one of
the being the CFO (Local Bank Account or for cross
border payment through ICCS)
CASS Airline Participation Details Form
Entry Fee of USD 2,500.00
CASS Participants – Non-IATA Airlines
Form and Application and Concurrence - Resolution
851 Appendix 'E'
Bank Account Beneficiary instruction signed by 2
senior managers from the Airline's head offices, one of
the being the CFO (Local Bank Account or for cross
border payment through ICCS)
CASS Airline Participation Details Form
Entry Fee of USD 3,500.00
Annual Subscription Fee of USD 500.00
CASS Participants – GSSA
GSSA pay only one entry fee irrespective of the number of Airlines it represents. All
other costs are based on the respective volumes airline’s GSSA processes through the
system.
Form of Application and Concurrence - Resolution 851 Appendix 'F'
Form of Authorization by an IATA Member Airline (from each represented Airline) -
Resolution 851 Appendix 'G'
Form of Authorization by a Non-IATA Member Airline (from each represented Airline) -
Resolution 851 Appendix 'G'
Bank Account Beneficiary instruction signed by 2 senior managers from the GSSA head
offices, one of the being the CFO (Local Bank Account or for cross border payment
through ICCS)
CASS Airline Participation Details Form
Entry Fee of USD 3,500.00
Annual Subscription Fee of USD 500.00
CASS Participants – IATA Cargo Agents
Automatic joining when CASS implemented
CASS Participation Details Form
Joining Fee – free of charge
CASS Participants – CASS Associate
Voluntary joining
Sponsor CASS Airline
CASS Associate Agreement
CASS Participation Details Form
An Annual Fee of CHF 465.00 (LCAG-C recommended)
1. Introduction
2. Governance
3. Participants
4. Rules and Procedures
5. Manuals
6. CASSlink
Item 5. CASS - how it works
CASS rules & procedures
Resolution 851 – Cargo Accounts Settlement System
Resolution 801r – Reporting and Remittance Procedure
CASS Technical Specifications
ISSSP Manual
Applicable Cargo Agency Conference Resolutions
CASS Operation is governed by the Resolution 851:
Implementation of a CASS
Local Customer Advisory Groups
Participation by Members, Agents, CASS Associates, Non-
IATA Air Carriers, GSSAs
Voluntary termination by Members, Non-IATA Air Carriers,
GSSAs
Closure of CASS operation
Reporting and Remittance – Reso 801r
Settlement Process
Billing Period
Billing Frequency
Remittance
Grace Period
Irregularities and Defaults
Irregularity & Default
1 Irregularity for late payment
If no money received by the end of grace period => Default
Accumulation of 4 Irregularities => Default
Reinstatement Procedure:
Settlement of all sales generated till the end of the Default
Financial review, based on the result:
Financial Security is requested
The amount should cover sales at risk, it depends on the
remittance frequency
CASS Rules
AWB Re-Issue Rules
Resolution 600a, Para 2.1.4 - Minimum Timeframe for Re-use
An air waybill number shall not be re-issued by a carrier within a
12 month timeframe.
CASSLink Workshop - Russia
CASS Rules
ISSSP Manual CHAPTER 7 – AGREED POLICIES
7.1 AWB Submissions – Aging Rules
The CPG agreed a policy whereby Agents have to be notified prior to
submission of AWB’s and corrections aged between 6 and 24 calendar
months older than the current month.
AWBs aged more than 24 calendar months older than the current
calendar month may only be submitted for billing through CASS with the
Agent’s prior consent.
7.1.1 Submission of Correction Requests
Where an Agent finds an AWB more than 6 months old that requires a
Correction/variation, the Agent must notify the Carrier before they have
entered a Correction Request in CASSLink.
CASSLink Workshop - Russia
CASS rules & procedures
The MAWB information is input in the Airlines internal accounting
system once the goods have flown already during the billing
period
Submission date: before the deadline shown in the CASS
Calendar, the Airlines input a standard billing file (generally built
by their Financial department) in CASSLink
The file is processed by CASSLink on the processing date
The output is made available to everyone on the following day
Agents have 1 day to request corrections
CASS rules & procedures (continued)
Airlines are given 1 day to answer the correction queries. Accept
Refuse
Do not answer (in this case CASSlink auto accept the correction request)
The Agent has to pay the definitive amount on the Remittance date.
If the complete amount is not received on the Remittance day, Irregularity applies
If the full amount is not received by the grace end (xx days after the Remittance
day), the Agent is suspended from CASS
On the second day after Remittance Date CASS pays the Airlines
(Settlement)
1. Introduction
2. Governance
3. Participants
4. Rules and Procedures
5. Manuals
6. CASSlink
Item 5. CASS - how it works
Cargo Agency Conference Resolutions Manual
Cargo Agent’s Handbook
CASS Technical Specifications Handbook
IATA Settlement Systems Service Provisions – Cargo
CASSLink User Manual
Local Customer Services Manual
Key Manuals
Local Customer Services Manual (Resolution 851 Attachment ‘H’)
Table of Contents
List of Billing Participants
Glossary
Outline of the CASS
Local Service Provisions and Codes of Conduct
Administrative Forms and Procedures
AWB Completion
Billing and Remittance Schedules
Output Documentation
Settlement Procedures
Notifications of Changes
Annual Sales Figures
CASS Management Contacts
CASS Billing Period
Billing Period means a period for which processing take
place and billing report make available.
There are twenty-four (24) Billing Periods each calendar
year. i.e. two (2) per month.
The Billing Periods are: 1st to 15th and 16th to last day
of month
In principle billing reports will be available within two (2)
working days after closing of the billing period.
CASS Correction Period
A Correction Period is an additional processing used to
correct billing error in the initial billing production.
1 Correction Period per Billing Period
CASS Remittance Period
Frequency as per Resolution 801r (once or twice each
month) or as locally agreed with the endorsement of the
Cargo Agency Conference
Payments to IATA as per CASS Calendar
CASS Settlement
Payment of amounts owed to Airline or GSSA by Agent
through CASS for billing of AWB’s, CCA’s and DCM’s
The settlement day is 30 days after closing of billing
period. e.g. for billing period 1-15 Aug, the settlement
day is 15-Sep
Payment in Electronic Fund Transfer only
Payment in Russian Roubles only
CASS RU Settlement Method
“Funds Received” Settlement R+2 modelWhen implemented and migrated, IATA will settlement your funds using
the model “Funds Received”. This means that payment to the airlines
will occur when funds have been received from the CASS participants.
Payments will occur on R+2 (Remittance day plus 2 days
(bank holidays & weekends excluded).
As per CASS Calendar
CASS Russia Calendar – Draft
1. Introduction
2. Governance
3. Participants
4. Rules and Procedures
5. Manuals
6. CASSlink
Item 5. CASS - how it works
What is CASSlink?
CASS is a billing system and CASSlink is the engine
Quality of the invoices and output depends of the
accuracy of the master data
System organised through defining menus
On-line correction before remittance to ease disputes
Produces invoices in pdf and xls, HOT files,
management reports and allocates AWB Stocks
Item 6. Agency Accreditation
CASS Russia: agency accreditation
Accreditation/Registration process performed as per
Rules set in above mentioned Resolutions include:
Financial criteria *
Staff qualification criteria
* In particular country there might be Local Financial Criteria agreed
to address peculiarities of this country.
Staff criteria
at least 2 staff members with Cargo Introductory Course
or equivalent. If this requirement is not met the agent
should demonstrate that 2 full-time staff members have 3
years of experience
2 staff members with valid DGR Acceptance certificate,
this should be renewed every 2 years
New applicants must have been in operation for 13 months
as a freight forwarded before applying for IATA Cargo
Accreditation.
For the Financial Review the new applicant or Agent must
submit Audited Accounts which must consist of:
Balance Sheet (Форма по ОКУД 0710001),
Report on Financial Results (Форма по ОКУД 0710002),
Auditor’s Conclusion,
Any other documents related to the finances of the Agent required to
calculate the financial ratios used in the Financial Review of the Agent.
73
Local Financial Criteria for Russia
74
Financial criteria
Financial review performed in the following circumstances: New application
Major Change (Change of Ownership, Change of Shareholding etc.)
Annually
In Russia - requirement to provide financial security on mandatory basis,
this will be stipulated in Local Financial Criteria
Agents accredited for two years or less – 100% BG not less than USD 5k
Agents accredited for more than two years - according to the following
scale if FA is satisfactory
76
Agent’s 32 days’ amount at risk turnover
(USD)
Required BG coverage (USD)
Below or equal to $5,000 100% but not less than $5,000
More than $5,000, below or equal to $20,000 75% but not less than $5,000
More than $20,000, below or equal to $80,000 60% but not less than $15,000
More than $80,000, below or equal to $160,000 50% but not less than $50,000
More than $160,000 35% but not less than $80,000
Financial Security
Financial Security in form of Bank Guarantee
From Bank with a license of the Central Bank of RF
International credit rating equal or higher than B- or B3
Russian credit rating (Expert RA/National Rating Agency) A+
Financial Security
‘Days’ Sales at Risk’ means the number of days from the beginning of the
Agent’s Reporting Period to the Remittance Date in respect of that
Reporting Period, plus a margin of up to 5 days.
‘Amount at Risk’ is calculated by dividing the Days’ Sales at Risk by 365
days, and applying that portion to the amount of cash turnover the Agent
made in the previous 12 months’ period as applicable:
12 months’ CASS cash turnover x Days’ Sales at Risk
Amount at Risk = --------------------------------------------------------------------------
365 x Average RUB/USD Central Bank RF rate of exchange
Irregularity & Default
1 Irregularity for late payment
If no money received by the end of grace period => Default
Accumulation of 4 Irregularities => Default
Reinstatement Procedure:
Settlement of all sales generated till the end of the Default
Financial Security is requested – 100% (sales at risk)
80
In order for the Financial Review to be found as satisfactory the following
criteria (financial tests) must be met:
- Net Equity must be positive,
- The Net Equity must be greater than the sum of Long Term Debt
and other Long Term Liabilities,
- Adjusted Current Assets must exceed Current Liabilities.
The accounts must indicate that there is a net profit, at least
in one of the two last financial years.
Adjusted Current Assets – are defined as Current Assets
as in the Balance Sheet of the Accounts after deducting:
Stocks and work in progress,
Deposits given to third parties other than IATA,
Loans to Directors, Associate Companies, (including any
subsidiary, associate or company under common ownership),
Doubtful debtors,
Blocked funds, except for funds held in favor of IATA.
Current Liabilities - are defined as Current Liabilities as in
the Balance Sheet of the Accounts.
81
82
Net Equity consists of:
Share capital,
Share premium,
Retained earnings,
Other distributable reserves,
Shareholder’s loans if subordinated less declared dividends.
Long Term Debt – all debt liabilities where repayment is due
more than twelve months after the end of the financial period.
Long Term Liabilities – all liabilities where repayment is due
more than twelve months after the end of the financial period.
Net profit – profit after all costs and taxes are deducted.
IATA Customer Portal
Provides you with a single point of access to information on Cargo
Agent Accreditation and CASS Operation.
Resource Center for manuals, calendar, reporting of standards,
administrative forms and other useful information.
For further information, kindly Log an Enquiry and it will be answered
with the highest priority by one of our representatives.
Customer Portal web-page
IATA Operations & Service Centre Europe
Our Customer Service can be reached through the following channels:
By phone:
· Cargo Agents +34 91 545 2462 (11:00 - 14:00 (MOW time) working days)
· CASS Russia Airlines +34 91 545 2463 (11:00 - 19:00 (MOW time)
working days)
86