care laos - partners' capacity assessment
TRANSCRIPT
Partners’ Participatory
Capacity Assessment
ຎະເມີຌລາມາມາຈ ໞຩໞລມຄາຌ ແຍຍມີໞລຌຩໞລມ
CARE International in Lao PDR
ຨົຄກາຌແຣ ໌ຌາຌາຆາຈ ຎະໍາ າລ
Phetsoulaphonh N. Choulatida, Bharat Raj Gautam,
ເພັຈຸະພົຌ ຸະຊຈິາ ຍາຩັກ ໌ໂກຉໍາ 26 May 2015 26 May 2015
• ຎະຸຍັຌ ຨົຄກາຌແຣ໌ ເໆິມມາໃວໟລາມົຌໃ ໃຌກາຌເຩັຈລຽກ ກັຍ ຍັຌຈາະມາົມຉໞາຄ
• ຢ ູ່າລມີຎະມາຌ 100 ະມາົມ • ຨົຄກາຌແຣ໌ ຎະົຄຩໞລມລຽກ ແະ ະໜັຍະໜ ຌະມາົມ ໃຌາລ
• ກາຌພັຈະຌາ ຨາຈະຄໞາງຂືຌ, ໄລກລໞາເກົົ່າ ແະ ງືຌງົຄ ຏໞາຌກາຌເຎັຌ ໞຩໞລມຄາຌີໆມີຎະິິຏົຌ
• CARE’s partnership with NPA
recently started
• About 100 NPAs in Laos
• We hope to work &
strengthen civil society in
Laos
• Social change could be
easier , faster and
sustainable through effective
partnership
Why are we motivated about it? ເຎັຌວງັຄ ພລກເຩາົຶໆຄຢາກໃວໟພລກເົາຩ ໟ ?
• ຎະກຨຍມີ 7 ະມາົມ ີໆກໍາັຄເຩັຈລຽກຩໞລມຨົຄກາຌແຣ໌:
• ະມາົມເພືໆຨກາຌພຈັະຌາ • ະມາົມຆຸມຆົຌີຂຽລ • ຌພັຈະຌາໄລໜຸໞມ • ະມາົມກະິກໍາງືຌງົຄ • ະມາົມົຌພິກາຌແວໞຄຆາຈາລ • ະມາົມເພືໆຨຸຂະພາຍ • ຨົຄກາຌຩໞລມມືກັຍຎະເຈາລ
• Altogether seven partners
including:
Participatory Partner’s Capacity Assessment ຎະເມີຌລາມາມາຈ ໞຩໞລມຄາຌແຍຍມີໞລຌຩໞລມ
Social Development Alliance (SODA)
Green Community Alliance (GCA)
Vientiane Youth
Center (VYC)
Committee de Cooperation
pour le Laos
Sustainable Agriculture & Environment
Development Association
LAO Disabled People Association
Lao Positive Health Association
• ຸຈຎະົຄໃຌກາຌຎະເມີຌລາມາມາຈ ໞຩໞລມຄາຌແຍຍມີໞລຌຩໞລມ ເພືໆຨ • ກໍາຌົຈຸຈແຂຄ ແະ ຆໞຨຄລໞາຄຂຨຄ ໞຩໞລມຄາຌ ີໆມີຢ ູ່
• ຆຨກວາແຌລາຄໃຌກາຌຎັຍຎຸຄຩໞລມກັຌ ແະ
• ໟາຄແຏຌພັຈະຌາຨົຄກຨຌ
• The objective of partners participatory capacity assessment was to • Identify strengths and
gaps
• Identify the improvement areas and
• Develop action plan for institutional capacity development
Objectives ຸຈຎະົຄ
• ຎະເມີຌຨົຄກຨຌ ໞຩໞລມຄາຌ • ຆຨກວາລາມຏິຈຏາຈ ແະ ວ ື ລິພາກລິາຌ
• ຎຽຍຽຍກັຍຨົຄກຨຌຨືໆຌ • ະເໜີໃວໟຨົຄກາຌແຣ໌ ເພືໆຨເຩັຈກາຌຉັຈິຌລຽກໃຈໜືໆຄ
• Evaluate partner
organization
• Find the faults and /or to
criticize
• Compare with other
organizations
• Share or present the
findings at CARE to make
any decisions
The capacity assessment was NOT to ກາຌຎະເມຌີ ແມໞຌພລກເຩາົະຍ ໍ່ເຈັຈຂາຈໄຎ
• ຌໍາໃຆໟຩ ຍພາຍເຎັຌືໆ • ກໍາຌົຈ ລາມາມາຈຂຨຄະຊາຍັຌຨົຄກຨຌ - ລິີກາຌກລຈຨຍໃຌກາຌຍົົ່ຄມະຉິພະງາຈຂຨຄຨົຄກຨຌ ໃຌຌາມ ໞາຌໝໍຏ ໟໜືໆຄ ?
• ໞຨຄແຄຉົລເຨຄ • ືຍວາ • ຆຨກວາຂຨຈແກໟໄຂ • ຩັຍຩຨຄເຨົາຌໍາກັຌ
• ໃວໟະແຌຌຉົຌເຨຄ ແະ ຩໞລມລິເາະະພາຍກາຌ
• ໟາຄແຏຌຎັຍຎຸຄ
• Used pictures
• Identification of institutional capacity areas – how would you examine the health of your organization as doctor?
• Self Review • Critical
• Constructive
• Consensus
• Self scoring based on defined criteria & joint analysis of the findings
• Action plan
Methodology ລິີກາຌຎະເມີຌ
• ຏ ໟຌໍາະມາົມ ຎະກຨຍມີ ຍັຌຈາະຌະຨໍາຌລງກາຌ, ແຏຌຄາຌ ແະ ກາຌເຄິຌ
• NPA Leadership including
board members, program
and finance staff members
Involvement ເຂົາຩໞລມໃຌຂະຍລຌກາຌ
Role of CARE Role of Partner
Facilitation
Help to
understand
the
standards
Help to build
the
consensus for
scoring
Assist to
develop
action plan
Discussion on the
standards and comparing
with current practice
Participation in the
assessment process ,
discuss on the standards &
scoring
Discussion on the findings
and action plan
Translation into Lao &
facilitation for deeper /
critical (both strengths and
gaps) analysis and
discussion in Lao
Role of Partners in assessment process ພາະຍຈົຍາຈ ໞຩໞລມຄາຌ ໃຌະຌະີໆເຩັຈກາຌເມຌີ
ຨົຄກາຌແຣ ໌ ໞຩໞລມຄາຌ ຨໍາຌລງລາມະຈລກ ຆໞລງໟາຄລາມເຂົາໃໃຌມາຈຊາຌກາຌຎະເມີຌ
ຆໞລງໟາຄກາຌຩັຍຩຨຄເຨົາ ໂຈງຏໞາຌກາຌໃວໟະແຌຌ
ະໜັຍະໜ ຌກາຌໟາຄແຏຌຎັຍຎຸຄ
ຎຶກາວາືກໞຽລກັຍມາຈຊາຌຉໞາຄ ແະ ຎຽຍຽຍໃໞພາກຎະຉິຍັຈ
ຩໞລມໃຌຂັຌຉຨຌຎະເມີຌ, ຎຶກາມາຈຊາຌ ແະ ໃວໟະແຌຌ
ົຌະຌາຍັຌຈາຎະເຈັຌຉໞາຄ ແະ ແຏຌລຽກ
ແຎພາາ ແະ ລິເາະົຄເີກ
• ຎະກຨຍມີ 163 ມາຈຊາຌ ໃຌ 6 ຂຨຍເຂຈີໆເຩັຈຎະເມີຌ: 1. ແຏຌງຸຈະາຈ, ແຏຌຄາຌ
ພັຈະຌາ, ຸໟມຨຄຍ ິວາຌຨົຄກຨຌ ແະ ກາຌໃວໟຂຨຈຍ ິກາຌ
2. ກາຌຎົກຨຄ ແະ ລາມຩັຍຏິຈຆຨຍ
3. ຉິຈຉາມ ແະ ຎະເມີຌ 4. ຍົຈຍາຈງິຄ-ຆາງ ແະ ກາຌ
ຩັຍຏິຈຆຨຍັຄລາມ 5. ະຍົຍກາຌເຄິຌ 6. ຆັຍພະງາກຨຌມະຌຈຸ ແະ ກາຌ
ຍ ິວາຌັຍິຌຨົຄກຨຌ
163 standards in six different institutional capacity areas including
1. Strategic Planning, Program Development, Management & Service Delivery
2. Good Governance & Accountability
3. Participatory Monitoring and Evaluation
4. Gender and Social Inclusion
5. Finance Compliance & Financial System
6. Human Resource & Logistics Management
Institutional Capacity Areas ຂຨຍເຂຈລາມາມາຈຨຄົກຨຌ ີໆເຩຈັຎະເມີຌ
• ເຎັຌພຽຄກາຌແກຎູ່ຽຌ ແະ ໞຨຄແຄພາງໃຌເົົ່າຌັຌ
• ຍ ໍ່ໄຈໟຎຽຍຽຍກັຍ ໞຩໞລມຄາຌຨືໆຌ • ເຎັຌັຈະຌະະຉິ ແະ ຂ ໍ້ມ ຌຽຍຊາຌ ໃຌກາຌລາຄແຏຌ ແະ ຉິຈຉາມໃຌຉ ໍ່ໜໟາ
• This is just for our internal
sharing and reflection
• This not to compare the
partners
• It is their own perception &
kind of baseline for their
planning and follow up in
future
Results ຏົຌກາຌຎະເມີຌ
0
20
40
60
80
100
Strategic
Planning,
Program
Development..
Good
Governance &
Accountability
Participatory
Monitoring and
Evaluation
Gender and
Social
Inclusion
Finance
Compliance &
Financial
System
Human
Resource &
Logistics
Management
GCA SODA VYC LDPA LaoPHA CCL SAEDA
Percentage (%)
ງຸຈະາຈ ຩັຍຏິຈຆຨຍ ຉິຈຉາມຎະເມີຌ ຍົຈຍາຈງິຄຆາງ ກາຌເຄິຌ
Results ຏົຌກາຌຎະເມີຌ
• ລາມເໝາະົມໃຌກາຌຌໍາພາຎະເມີຌ າມາຈຆໞລງໃວໟເກິຈລາມິຄໃາກ ໞຩໞລມຄາຌ
• ກາຌຎະເມີຌຉົລເຨຄ ຌໍາພາໂຈງ ຨົຄກາຌແຣ໌ ແມໞຌໄຈໟຩັຍກາຌຉໟຨຌຩັຍາກ ໞຩໞລມຄາຌ ແມໞຌແຉໞ ຨົຄກາຌັຈຉັຄາກົຌເຨຄ
• ເຎັຌກາຌຎະເມີຌຨີກຩ ຍແຍຍ ີໆ ໞຩໞລມຄາຌາມາຈເຨົາໄຎໃຆໟໄຈໟ
• ເຎັຌກາຌຎະເມີຌີໆຈີ ແະ ເຎັຌຎະໂວງຈ ຉ ໍ່ ພະຌັກຄາຌ, ຎະາຌຄາຌະໜາມ ແະ ຌາງໃວງໞ
• Proper facilitation can help for (honest) self-assessment by partners
• Self-assessment facilitated by CARE is also welcomed even by INGO partner
• It was a kind of capacity building as partners could adopt and use it
• It is better and helpful to include all staff members including field coordinators and board members
• It has been a reminder for partners in all aspects of organizational capacity
Realization / learning ຂ ໍ້ິຈ ແະ ຩຽຌຩ ໟ
• ແຎພາາ (ັຍລິຆາກາຌະເພາະ) • ເລາ ີໆໃຆໟໃຌກາຌົຌະຌາ • ຂາຈກາຌງຶຈເັຌງຶຈາງ • ຍາຄມາຈຊາຌໄຎແຉະຉໟຨຄເືໆຨຄພາງໃຌຂຨຄຨົຄກຨຌໂພຈ
• ກາຌໃວໟະແຌຌຉົລເຨຄ - ແຄໞິຈໃຌກາຌລິເາະແຍຍກົຄໄຎກົຄມາ ໍາັຍ ຸຈແຂຄ ແະ ຸຈຨໞຨຌ
• ກາຌເຂົາຩໞລມ (ງັຄມີລາມຢ້າຌກົລີໆະລິພາກຨົຄກຨຌຉົຌເຨຄ)
• Translation (technical terms)
• Time for discussion
• Lack of energizers
• Some of the standards were inter-related
• Self scoring – ‘honest’ analysis thinking of both strong and weak areas
• Participation (with fearless environment)
What were the challenges ິໆຄໟາາງ ີໆມີະຌະຎະເມີຌ
• ິຈລໞາ ພລກເຩົາເຎັຌຨົຄກຨຌີໆພຽຍພໟຨມແໟລ. ຍາຈຈຽລຌີ ພລກເຩົາຩ ໟຸຈຨໞຨຌຉົລເຨຄ - ະຌະຨໍາຌລງກາຌຂຨຄ ະມາົມ ເພືໆຨກາຌພັຈະຌາ
• ຂະຍລຌກາຌຎະເມີຌ ຉໟຨຄກາຌລິເາະແຍຍິຄໃແໟ \ ຊໞາງຨຈຨຨກາກຸກຊໟຨງໍາຂຨຄຨົຄກຨຌ - ໞາຌ ຍຸຌັຍ ແຏຌຄາຌພັຈະຌາິໆຄແລຈໟຨມ
- We were thinking ourselves one of the best organizations. Now we know our weaknesses – SODA Board Member
- “This process of capacity assessment requires an honest analysis / expression of organizational situation” – Bounlap, Environment Program Officer
Feedback from partners (selected) ກາຌໞຨຄແຄາກ ໞຩໞລມຄາຌ (ີໆຊຶກເຨືກ)
With Vientiane Youth Center (VYC) ຩໞລມກັຍ ຌພັຈະຌາໄລໜຸໞມ
VYC staff members, during capacity assessment, December 11-12, 2014, Vientiane
With LAO Positive Health Association (LaoPHA) ຩໞລມກັຍ ະມາົມເພືຨໆຂຸະພາຍ
LaoPHA staff members, during capacity assessment, November 27-28, Vientiane
With Lao Disabled People’s Association (LDPA) ຩໞລມກັຍ ະມາົມົຌພກິາຌແວໞຄຆາຈາລ
LDPA staff members, during capacity assessment, May 11-12, Vientiane
With Committee de Cooperation pour le Laos (CCL) ຩໞລມກັຍ ຨົຄກາຌຩໞລມມກືຍັຎະເຈາລ
CCL staff members, during capacity assessment, May 7-8, Vientiane
• GCA learning
• SODA
learning
• LaoPHA learning
• VYC
Learning
• SAEDA Learning • CCL
Learning
• LDPA Learning
Continuous learning and improvement ຂະຍລຌກາຌຩຽຌຩ ໟ ແະ ຎັຍຎ ຄຢູ່າຄຉ ໍ່ເຌືໆຨຄ
applied applied
applied applied applied
applied
•Less challenges &
improved facilitation
•More confidence
•More positive feedbacks
to CARE better feeling
(mutual)
Reflection on
experience ເຍິໆຄຎະົຍກາຌຏໞາຌມາ
We applied the feedback
/ ideas for improvement ເຩົາໃຆໟກາຌໞຨຄແຄ / ແຌລິຈເພໆືຨຎັຍຎຸຄ
•ິໆຄໟາາງມີໜໟຨງ & ຎັຍຎຸຄລິີກາຌເຩັຈຎະເມີຌ
• ເຆືໆຨໝັຌວ າງຂືຌ
•ກາຌໞຨຄແຄມີໞາຨໞຽຄຈີຂືຌຉ ໍ່ຨົຄກາຌແຣ໌