cardiff team around the family...rhif elusen 1099878 charity no putting families first in cardiff 2...

CTAF HB v3.0 Revised - 17/04/2014

Cardiff Team Around the Family

(CTAF)

Rhif Elusen 1099878 Charity No Putting Families First in Cardiff

1

Contents

What is Cardiff Team Around the Family (CTAF)?

How Does CTAF Work? Page 4

Key Principles Underpinning CTAF Page 5

Eligibility Criteria Page 8

Case Study Page 8

What People Think (feedback from families and professionals) Page 10

CTAF Distance Travelled Tool Page 11

CTAF Restorative Family Engagement Process (JAFF) Page 12

- Families First Initial Contact Form Page 15

- Consent to Share Information Page 20

- Family identified Needs Page 21

(Including distance travelled measures for each domain)

CTAF Meeting and Family Plan Template Page 29

CTAF Phase 1 - Family Members Service Evaluation Page 31

- Including CTAF Distance Travelled Tool Page 33

CTAF Phase 1 - Professionals Service Evaluation Page 34

CTAF Review Meeting Template Page 36

CTAF Phase 2 - Family Members Service Evaluation Page 46


2

1.1 - What is Cardiff Team Around the Family (CTAF)?

CTAF is an innovative partnership between Tros Gynnal Plant and

Families First in Cardiff to provide a service to families who are

experiencing difficulties to help those families resolve their difficulties.

The target group for CTAF are those families with complex needs but

who do not pass the threshold for social services interventions.

CTAF coordinate the TAF response where a family’s needs indicate that

they would require support from four or more services. These may be

any services, not just Families First services. Also, the family may not

necessarily be accessing those services – only in need of them.

The CTAF will also lead in working with the family to complete the Joint

Assessment Family Framework [JAFF].

1.2 - What is Tros Gynnal Plant?

Tros Gynnal Plant is a Wales based charity working with children, young

people and their families throughout Wales.

The services that Tros Gynnal Plant provide include Team Around the

Family, Restorative Approaches / Family Group Meetings, Conflict

Resolution, Children’s Rights, Advocacy, Participation and Child Parent

Relationship Training.

All of the services put children and young people and / or their families at

the centre and wherever possible involves them in the design,

monitoring and evaluation of the services.

Tros Gynnal Plant believes in working with children, young people and

their families to empower and enable them to take responsibility and

make the decisions which affect their lives.


3

1.3 - What is Families First?

Families First is a Welsh Government programme to fund the

development of effective multi-agency systems and support for families,

particularly those living in poverty. The programme is funded by a £29m

grant allocation from the Welsh Government to Cardiff which supports

delivery up to 2017. It is designed to recognise the specific needs of

different families and the common requirement for multiple agencies to

provide holistic and integrated packages of support.

Cardiff Families First have, in addition to CTAF, commissioned six

service packages to meet the most critical areas of need in Cardiff with

effective multi-agency provision.

1.4 - To find out more about the different services within the

packages, contact:

Connect 8-25 - Child and Youth Engagement

T. 029 20872 749

E. [email protected]

Disability Focus

T. 029 20487 356


Early Years

T. 029 20336 227


Cadarn - Emotional and Mental Health and

Wellbeing

T. 029 20497 531


Healthy Lifestyles

T. 029 20336 227


Sustainable Employment

T. 029 2049 5281



4

1.5 - How does CTAF work?

CTAF work with families in two phases:

At Phase 1, CTAF practitioners engage with families to complete a JAFF

that identifies their strengths, skills and resources using a variety of

approaches including Motivational Interviewing, Restorative Approaches

and Family Group Meetings.

CTAF practitioners also help families to identify what it is that needs to

change; ways to go about making changes and who else can be

involved.

At Phase 2, CTAF practitioners facilitate a CTAF Planning Meeting to

draw up a support plan developed by the family and any professionals

involved and then monitor the plan, co-ordinate the service delivery and

make sure that the plan meets the needs of the family

1.6 - Who are CTAF?

CTAF are skilled and experienced practitioners employed by Tros

Gynnal Plant and come from a variety backgrounds which include

housing, youth support, drug and alcohol, prison / offender, community

support, children’s rights, domestic violence, counselling and social

work.


5

1.7 - Key Principles underpinning our work:

· To ensure that families are placed at the centre throughout their

involvement with CTAF

· To ensure that families are able to identify the significant individuals in

their life who should participate

· To use a strengths based, restorative approach to communicating with

and engaging with families, listening to their story and supporting

solutions

· To coordinate the provision of multi-agency support that is accessible

and meets the needs of individual families

· To use evidence based approaches and evaluation measures in order

to ensure the best possible outcomes for families

· To support families to implement and review their family plans to

ensure that they are relevant and tailored to their individual needs

Restorative Approaches A restorative approach is all about relationships – making, maintaining and, when necessary, repairing relationships. A restorative approach is taken by CTAF to:

Facilitate dialogue between all those effected, engaging the whole ‘family’ in the process

Encouraging those involved to recognise and become accountable for their part in the situation

Ensure all those involved or affected are given the opportunity to share their story, their feelings and their needs

Involve everyone affected in finding mutually acceptable ways forward


6

Repair the harm caused by any behaviour that has a negative impact to others

Repair, or at times build relationships between those affected The restorative family engagement process starts with the restorative questions:

What has happened for the family to get to this point?

What do all members of the family think about the current situation?

How do all members of the family feel about what is going on?

Who and what else has been affected by this ie wider family and friends, education, health etc.

What do the family need and what needs to happen now so that the situation can be improved?

Multi-agency The role of the CTAF family expert practitioner is not to conduct direct work with the family but to enable the family to identify their strengths, skills, resources and needs and provide the family with information on a variety of services and support the family to think about which of these services would best meet their needs, with the focus of the work being on holding a multi-agency TAF meeting to formulate a family plan. Motivational Interviewing The role of the CTAF family expert practitioner is to engage the family, help them to identify their strengths, current support, other services that can support their family plan and to motivate the family to engage in the process and with the services they have identified to meet their needs. Motivational interviewing has purpose and direction, enabling clients to accept where they are and give hope and support for moving forward:

Open minded questions – restorative approaches questions

Affirmations – strengths based, builds confidence and working relationship

Reflections – can express content, feeling and meaning – help connect with internal motivations


7

Summaries – reflective listening helps the family focus their story into identified areas of need, required services and motivation to engage and change.

1.8 - Who can refer?

Families can self-refer.

Any professional working with a family can refer with verbal or written

consent.

How can you refer?

CTAF offer a telephone consultation service.

The tel. no. is 029 2048 7816

Anyone wishing to refer can telephone the team and one of the

practitioners will talk them through the referral process and take the

necessary details over the phone.

Contact will then be made with the family and an appointment will be

made to visit the family at a time and place of their choosing to begin the

CTAF engagement.

1.9 - Eligibility criteria

The family have a dependent child 0-18 or (0-25 where vulnerable) who

live in Cardiff or a family living in Cardiff are expecting a child.

The family’s needs are multifaceted and can only be met by a

coordinated approach involving 4 or more agencies.

The family’s needs are below the thresholds for statutory interventions at


8

tier 3 and 4 for children and adults.

*Referrers will be redirected to single agencies where less complex

needs are found.

*Where families are currently being supported effectively through an

existing provision, no referral needs to be made to the Team around the

Family.

2.0 - Case Study

Mum, Dad, 3 children, 2, 8 and 11 years old.

Live in 2 bedroom flat with lounge converted to bedroom at night, damp,

no garden

Dad—unemployed, depression, recreational drug user

Mum—unemployed, depression, tired, recently lost her Grandmother

who was a source of practical and emotional support

2 year old—progressing well, no significant concerns, though some

question around stimulation

8 year old— disruptive in school, ASB

11 year old—disruptive in school, fixed term exclusions, ASB

What family wishes to address: Unsuitable housing, depression,

bereavement, unemployment, benefits advice, 2 year old’s stimulation,

8 year old’s ADHD, school, ASB, 11 year old’s ADHD, school, ASB

Who was involved?

Family: Mum’s Mother, sister and partner, brother, aunt and uncle, 2

friends

Dad’s mother and father, sister and partner, aunt, grandmother and

grandfather, next door neighbour

Professionals: Counsellor, Housing Officer, Benefits advisor, School,

EWS, Youth Service, Health Visitor.


9

Plan following Family Meeting:

Detailed plan covering what support family members can offer

particularly in relation to spending time with and caring for the children to

give Mum and Dad time to access identified services.

Housing to look at alternative accommodation, Mum and Dad to access

counselling, benefits advice, Dad to access employment training, Health

Visitor to look into parent and toddler group, and parent skills training,

School and EWS to work with parents to identify plan for school, Youth

service to support 8 and 11yr old to access youth provision.

Outcome:

3 months after the family plan was made Mum and Dad report that the

situation for them has improved. They are on the waiting list for a 3

bedroom property, the children have been spending quality time with

their wider family, Mum and Dad are both accessing counselling, Dad

attended a job skills course and is starting a voluntary work placement,

Mum and 2 year old attend parent and toddler group twice a week, Mum

and Dad attending Child Parent Relationship training, the two older boys

attend the local youth centre and are more settled in school.

2.1 - What People think:

Families:

‘The workers were accessible, easy to work with, understanding very organised

and very efficient as well as diligent’.

‘I felt that I was heard, definitely, I got my point across and the meeting went

really well’.

‘Our needs were definitely met, they ensured there were no males present and

our religious and cultural needs were met’.

‘Response has always been prompt and appropriate’.


10

‘Our TAF worker got the right people involved right at the start, she managed to

get everything I asked for and it was tailored to our family needs’.

‘This has given our family a way forward to achieve our goals’.

Professionals:

‘The TAF worker provided us with great background information in referral and

good support in the meeting. Great communication in following interactions’

‘The TAF service is great – 10 out of 10’.

‘Very open process, clearly explained


11

CTAF Distance Travelled Tool

This form is completed at the beginning of CTAF’s work with

families and again at the end with their evaluation to measure the outcomes of CTAF, which directly relates to the RBA measures.

Circle with your TAF practitioner where you believe you currently are as

a family on the scales below:

Family relationships

Poor 1 2 3 4 5 6 7 8 9 10 Great

Confidence to access services

Poor 1 2 3 4 5 6 7 8 9 10 Great

Able to recognise where there are problems

Poor 1 2 3 4 5 6 7 8 9 10 Great

Able to resolve problems on our own

Poor 1 2 3 4 5 6 7 8 9 10 Great

Positive outlook as a family

Poor 1 2 3 4 5 6 7 8 9 10 Great

Ability to ask for support

Poor 1 2 3 4 5 6 7 8 9 10 Great


12

Putting Families First in Cardiff Cardiff Families First Joint Assessment Family Framework -

JAFF

The JAFF, used by Cardiff Families First, provides families with an ID number so they can be anonymously ‘tracked’ across the Families First Programme. The JAFF is used by practitioners to help the family organise their concerns, prioritise their needs, recognise their strengths, skills and resources and identify their goals and the services they feel are best placed to help meet them and when completed contains the family’s story. For organisations within Families First, it is agreed that the JAFF will constitute a referral on to other Families First services, preventing the need for the family to ‘tell their story’ again and again. On supporting the family to identify the relevant Families First package or statutory service, the ‘consent to share information’ section on the Initial Contact form is to be completed with the family, stating the Families First, statutory or other service the family have agreed for their information to be shared with, confirmed by a family signature. For CTAF, the JAFF begins with the practitioner in Phase 1 of their intervention, completing the CTAF initial distance travelled measures with the family and also the initial distance travelled measure against each domain identified as relevant by the family. They then support the family to identify their strengths, skills and resources and what help and support is required to achieve their goals. This then forms the body of the JAFF identifying which professionals and services to invite to the CTAF meeting and provides a framework for the family’s plan. In Phase 2, the CTAF practitioner will convene a multi-agency family meeting bringing together the family and any professionals that are identified in the JAFF, to help the family engage with appropriate services and come up with a plan that incorporates the help and support they need. The CTAF practitioner will complete the JAFF by inserting the family’s plan along with the support that is going to be provided in relation to each domain and will insert the name of that service against the initial distance travelled measure. The JAFF, including initial contact information and consent to share information section, with the named services, signed by the family, is then passed on as a referral.


13

The CTAF practitioner will keep in touch with the family, ensuring they are able to follow their plan and with the professionals in order to co-ordinate the services involved in the family’s plan. They will also support the family to hold a review of their plan, to identify how things are going, to see if any other services are required etc. At the end of their involvement the CTAF practitioner will support the family to complete the end distance travelled measures, reporting the impact of Families First in Cardiff against the identified Welsh Government domains. All services commissioned by Families First in Cardiff are committed to partnership working, as is clearly outlined in the contract: All Families First providers will have to work as part of the Families First Team Around the Family model, to include:

- Abiding by the shared values and principles of the Team Around the Family approach.

- Prioritising those families referred through the Families First Team Around the Family processes.

- Being part of the Team Around the Family and attending Team Around the Family meetings.

- Acting as lead professional where appropriate. The key principles for all partners working across Cardiff are:

- To ensure that families are placed at the centre throughout the intervention. - To use a strengths based, restorative approach to communicating with and

engaging families, listening to their story and supporting solutions. - To take account of a families readiness to change and to provide opportunities

for them to achieve changes using a vigorous stepped approach which adapts to the family’s changing circumstances.

- To provide a coordinated package of multi-agency support that is accessible and timed to meet the needs to the family.

- To work with the family to identify a lead professional who will support them and coordinate the multi-agency intervention.

- To commit to the use of evidence based approaches and evaluation measures in order to ensure the best possible outcomes for families.

- To systematically implement and review family plans to ensure that they are relevant, suitable and tailored to the individual needs of the family.

- To manage risk safely and to identify the need for a statutory intervention in a timely manner.


14

As safeguarding is everyone’s business, so is supporting families to access the services they need as a preventative measure. Cardiff Families First JAFF:

- Provides greater consistency in terms of referral and ensuring the involvement of the most appropriate agencies at the earliest opportunity;

- Provides a tool to establish a baseline against which to measure progress and capture ‘distance travelled’. This enables the JAFF to function as an in-built system of evaluation through providing evidence of the achievement of positive outcomes;

- Is crucial to the process of ensuring informed consent and getting families to take ownership in the process of addressing need;

- Provides a mechanism for engaging with families rather than a rigidly formal assessment tool; and, linked to this,

- Provides a ‘trigger for conversation’ rather than a ‘formal tick box assessment tool’ – an ‘agenda free conversation’ that enables families to identify their own needs.


15

Families First – Initial Contact Form

This information is collected and shared for the purpose of contacting

families to provide appropriate services, and to evaluate service provision.

This form is intended for use with all families where extended work is carried

out (i.e. more than a one-off meeting or up to 4 sessions of group work).

Child’s Ethnicity

White Mixed Asian or Asian British

Child’s name:

Date of Birth: Gender:

Parent/carer contact name:

Parent/ Carer date of birth:

Previous/ Other Known Names:

Current Address:

Post code:

Telephone Numbers:

Home: Mobile:


16

Welsh □ White and Black Caribbean □ Indian □

Other British □ White and Black African □ Pakistani □

Irish □ White and Asian □ Bangladeshi □

Any other White □ Any other mixed □ Chinese □

Any other Asian □

Black or Black British Other ethnic group

Caribbean □ Arab □

African □

Gypsy/Romany/Irish

Traveller □ Declined to answer □

Any other Black □ Any other □ Information not obtained □

Parent or Carer’s Ethnicity

White Mixed Asian or Asian British

Welsh □ White and Black Caribbean □ Indian □

Other British □ White and Black African □ Pakistani □

Irish □ White and Asian □ Bangladeshi □

Any other White □ Any other mixed □ Chinese □

Any other Asian □

Black or Black British Other ethnic group

Caribbean □ Arab □

African □

Gypsy/Romany/Irish

Traveller □ Declined to answer □


17

Any other Black □ Any other □ Information not obtained □

What is the home language (or languages)?

Would the family prefer services through the medium of Welsh? yes/no

Will WITS need to be contacted to provide interpretation (e.g. minority languages or British

Sign Language)? yes/no

Is anybody in the family disabled? yes/no If yes, please specify

Are there any lone working issues or risks in working with this family? yes/no

If yes, please specify


18

Family/Household members & significant others:

Name Relationship to

referred child

Date of

Birth

/Age

PR

()

Household

member

(Y/N)

Address Ethnicity

(from above

list)

Key agencies currently involved: (GP, HV, Midwife, Nursery, School, EWO, Paediatrician, etc.)

Name & Agency Name & Agency


19

Name of the Professional completing this form:

Contact details of the Professional completing this form:

Date completed:

Service JAFF sent to and date


20

Consent to Share information

Name:…………………………………………………………………… D.O.B:……………………………………………………..

The purpose of this consent form is to enable professionals from different services and agencies to

share information about you and your family in order to properly support you, to assess your needs

and help your family plan a way forward.

Under the Human Rights Act 1998 you have the right to privacy. However, if you do not agree to

share information, there may be occasions when information will be shared: when we are legally

bound to protect a child, yourself or the public; for the prevention and detection of a crime or when

required to do so by a court of law.

All Information will be kept confidential and stored securely so that all organisations comply with the

Data Protection Act 1998.

I am aware that this information will be stored, shared and used for the purposes of providing

services to me or my family. I agree to this information being shared with or gathered from those

listed below:

1. Families First □ 4. …………………………….. □

2. Cardiff Team Around the Family □ 5. ……………………………... □

3. ………………………………… □ 6. ……………………………… □

Signature (s)…………………………………………………………………………………………………………………………..

Name ……………………………………………………………………………………… Date …………………………….


21

Family Identified Issues Family (Relationships) - communication, interaction, etc.

Poor 1 2 3 4 5 6 7 8 9 10 Great

Service Engaged:

Family (Parenting) – play, boundaries, etc.

Poor 1 2 3 4 5 6 7 8 9 10 Great

Service Engaged:


22

Education – attendance, exclusion, travel, support, needs, etc.

Poor 1 2 3 4 5 6 7 8 9 10 Great

Service Engaged:

Health (Child) – disability, exercise, diet, needs, etc.

Poor 1 2 3 4 5 6 7 8 9 10 Great

Service Engaged:


23

Health (Parent) – disability, exercise, diet, needs, drug, alcohol misuse, etc.

Poor 1 2 3 4 5 6 7 8 9 10 Great

Service Engaged:

Finance and Employment – training, benefits, poverty, etc.

Poor 1 2 3 4 5 6 7 8 9 10 Great

Service Engaged:


24

Emotional Wellbeing (Child) – attachment, identity, self-esteem, mental health, etc

Poor 1 2 3 4 5 6 7 8 9 10 Great

Service Engaged:

Emotional Wellbeing (Parent) – confidence, depression, mental health, etc

Poor 1 2 3 4 5 6 7 8 9 10 Great

Service Engaged:


25

Child Development – achievement, speech and language, interaction, play, etc.

Poor 1 2 3 4 5 6 7 8 9 10 Great

Service Engaged:

Community – relationships with neighbours, friends, activities, support, culture, etc.

Poor 1 2 3 4 5 6 7 8 9 10 Great

Service Engaged:


26

Housing – conditions, over-crowding, arrears, needs, etc

Poor 1 2 3 4 5 6 7 8 9 10 Great

Service Engaged:

Family Strengths – resources, support, current services involved


27

Family Needs – what do the family need to address the issues identified?

Family Goals


28

Who can help? Services identified, extended family members, friends etc. to invite to family multi-agency meeting

Date of TAF meeting: ________________________


29

TAF MEETING

A family meeting took place on ____/____/____ at _____ in respect of

the family of _______

The family and friends in attendance were:

The professionals in attendance and agencies represented were:

The following Plan was drawn and agreed.

FAMILY PLAN

Professionals we want involved in our family plan – current or new

Name of professional Agency/ contact details

Area of work

Friends and Family members we want involved in our family plan


30

Name Contact Details Area of Help

What is to be done?

By who? What will they do? When?


31

Cardiff Team Around the Family – Phase 1 - Family Members

Service Evaluation

Did you like working with TAF? Yes No

Please tell us why

.………………………………………….........................................................

.......................…………………………………………………………………

…………………………………………………..

Do you feel that you were central to the TAF process, and that your

voice was heard?

Yes No

Please tell us more if you wish

……………………………………………………………………………………

................………………………………………………………………………

………………………………………………

Do you feel that the TAF service considered and met your needs (in

particular, any cultural needs)?

Yes No


……………………………………………………………………………………

................………………………………………………………………………

…………………………………………………

Do you feel that your TAF worker was friendly and approachable?

Yes No


……………………………………………………………………………………

……………………………………………………………………………………

……………………………………..


32

Do you feel that your TAF worker was easy to contact?

Yes No


……………………………………………………………………………………

…………………………………………………………………………

Do you feel that your TAF worker was knowledgeable and provided you

with a good service?

Yes No


……………………………………………………………………………………

.........……………………………………………………………………………

………………………

Do you feel that you as a family benefitted from receiving a service from

TAF?

Yes No


……………………………………………………………………………………

......………………………………………………………………………………

………………………

Do you feel that your family has a clear family plan?

Yes No


……………………………………………………………………………………

......………………………………………………………………………………

………………………


33

Compared to the start indicate where you feel your family are now as a

result of working with TAF:

Family relationships

Poor 1 2 3 4 5 6 7 8 9 10 Great

Confidence to access services

Poor 1 2 3 4 5 6 7 8 9 10 Great

Able to recognise where there are problems

Poor 1 2 3 4 5 6 7 8 9 10 Great

Able to resolve problems on our own

Poor 1 2 3 4 5 6 7 8 9 10 Great

Positive outlook as a family

Poor 1 2 3 4 5 6 7 8 9 10 Great

Ability to ask for support

Poor 1 2 3 4 5 6 7 8 9 10 Great

Please rate your experience of TAF:

Terrible 1 2 3 4 5 6 7 8 9 10 Great

Is there anything we could do to make TAF better? If so, please tell us:

……………………………………………….…………………………………

……………………………………………………………………………………

……………………………………………………………………………………

…………………


34

Cardiff Team Around the Family – Phase 1 - Professionals Service

Evaluation

If you referred a family to TAF did you find the referral process easy?

Yes No

Please tell us more

.………………………………………….........................................................

................………………………………………………………………………

………………………………………..

Do you feel that the TAF worker was good at engaging you in the

process?

Yes No

Please tell us more

………………..…………………………………………………………………

…………………..........…………………………………………………………

………………………………………………………………

Do you feel that the TAF worker kept you informed of the TAF process?

Yes No

Please tell us more

………………..…………………………………………………………………

…………………...............………………………………………………………

………………………………………………………………

Do you feel that the TAF worker was knowledgeable and provided the

family with a good service?


35

Yes No

Please tell us more

………………..…………………………………………………………………

……………………………………………………………………………………

…………………………………………………..

Do you feel that the family benefitted from working with TAF?

Yes No

Please tell us more

……………………………………………………………………………………

………………................………………………………………………………

……………………………………

Do you feel that the family has a clear family plan?

Yes No


……………………………………………………………………………………

......………………………………………………………………………………

………………………

Please rate your experience of TAF:

Terrible 1 2 3 4 5 6 7 8 9 10 Great

Is there anything you think might improve the TAF service for families

and other service

……………………………………………………………………………………

……………………………………………………………………………………

……………………………………………………………………………………


36

TAF REVIEW MEETING

A family review meeting took place on ____/____/____ at ___________

in respect of

the family of ______________________

The family and friends in attendance were:

The professionals in attendance and agencies represented were:

Review of Family Plan

Area of need: Family

Service involved in family plan ______________________________

Did the service deliver what was agreed in the family plan?

Yes No

Further comments:

……………………………………………………………………………………

......………………………………………………………………………………

………………………

Do you feel your family has benefitted from working with this service? Yes No

Further Comments

……………………………………………………………………………………

......………………………………………………………………………………

………………………


37

Distance Travelled: Beginning measure Poor 1 2 3 4 5 6 7 8 9 10 Great

End measure Poor 1 2 3 4 5 6 7 8 9 10 Great

Do you feel you require another service to work with your family to meet this need? Yes No

Further comments

……………………………………………………………………………………

......………………………………………………………………………………

………………………

Area of need: Education



Yes No

Further comments:

……………………………………………………………………………………

......………………………………………………………………………………

………………………


Further Comments

……………………………………………………………………………………


38

......………………………………………………………………………………

………………………




Further comments

……………………………………………………………………………………

......………………………………………………………………………………

………………………

Area of need: Health



Yes No

Further comments:

……………………………………………………………………………………

......………………………………………………………………………………

………………………



39

Further Comments

……………………………………………………………………………………

......………………………………………………………………………………

………………………




Further comments

……………………………………………………………………………………

......………………………………………………………………………………

………………………

Area of need: Emotional Wellbeing



Yes No

Further comments:

……………………………………………………………………………………

......………………………………………………………………………………

………………………


40


Further Comments

……………………………………………………………………………………

......………………………………………………………………………………

………………………




Further comments

……………………………………………………………………………………

......………………………………………………………………………………

………………………

Area of need: Child Development



Yes No


41

Further comments:

……………………………………………………………………………………

......………………………………………………………………………………

………………………


Further Comments

……………………………………………………………………………………

......………………………………………………………………………………

………………………




Further comments

……………………………………………………………………………………

......………………………………………………………………………………

………………………


42

Area of need: Finance and Employment



Yes No

Further comments:

……………………………………………………………………………………

......………………………………………………………………………………

………………………


Further Comments

……………………………………………………………………………………

......………………………………………………………………………………

………………………





43

Further comments

……………………………………………………………………………………

......………………………………………………………………………………

………………………

Area of need: Community



Yes No

Further comments:

……………………………………………………………………………………

......………………………………………………………………………………

………………………


Further Comments

……………………………………………………………………………………

......………………………………………………………………………………

………………………




44


Further comments

……………………………………………………………………………………

......………………………………………………………………………………

………………………

Area of need: Housing



Yes No

Further comments:

……………………………………………………………………………………

......………………………………………………………………………………

………………………


Further Comments

……………………………………………………………………………………

......………………………………………………………………………………

………………………




45


Further comments

……………………………………………………………………………………

......………………………………………………………………………………

………………………

Ongoing Plan

Continuing Services:

New Services:

TAF to close (date) ____________________


46

Cardiff Team Around the Family – Phase 2 - Family Members

Service Evaluation

Do you feel your TAF practitioner helped involve the right services to

meet your needs?

Yes No


.………………………………………….........................................................

.......................…………………………………………………………………

…………………………………………………..

Do you feel your TAF worker kept in contact with you to support your

plan to work?

Yes No


.………………………………………….........................................................

.......................…………………………………………………………………

…………………………………………………..

Do you feel it was helpful to have a TAF worker to help coordinate the

services involved in your plan?

Yes No


……………………………………………………………………………………

................………………………………………………………………………

………………………………………………

Have you found having a review helpful?

Yes No



47

……………………………………………………………………………………

................………………………………………………………………………

…………………………………………………

Do you feel your plan has worked?

Yes No


……………………………………………………………………………………

……………………………………………………………………………………

……………………………………..

Overall have you found working with TAF beneficial for your family?

Yes No


……………………………………………………………………………………

……………………………………………………………………………………

……………………………………..

cardiff team around the family...rhif elusen 1099878 charity no putting families first in cardiff 2...

Documents