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CaptioningStar started as a fledgling enterprise. Though it has not been a bed of roses, facing stiff competition, determination and sheer hard work by our team of experienced and professional captioners saw CaptioningStar rise to its heights. We are thankful to our team who worked around the clock overcoming obstacles one by one to make sure CaptioningStar is a force to reckon with. https://bit.ly/3kZwtWKTRANSCRIPT
Know how CaptioningStar
offered a video production
company word-perfect
captions
ABOUT USOur CEO’s mantra has always been aiming for the stars.
CaptioningStar started as a fledgling enterprise. Though it has
not been a bed of roses, facing stiff competition, determination
and sheer hard work by our team of experienced and
professional captioners saw CaptioningStar rise to its heights.
We are thankful to our team who worked around the clock
overcoming obstacles one by one to make sure
CaptioningStar is a force to reckon with.
Not finding time to read this blog? Don’t worry. Download PDF
Mike and his need for captions...
Mike, head of a popular video production
company in Texas, produces videos for
almost all categories from media to
healthcare, having a diverse client base.
His videos are famous for their
professionalism and creativity. With clients
all around the region, Mike was super
busy having a 24/7 schedule.
Our first talk…
On a busy Wednesday noon, we at CaptioningStar, received a call from a video production company.
Yes, it was Mike. From his tone, we understood his desperation and need for faultless captions.
What Mike faced…
“I had enquired with many captioning services for captioning my videos related to healthcare.
But none of the calls boosted my confidence level. Finally, I decided to give it to a large
captioning company in New Mexico. But to my surprise, many words were misspelled and
misinterpreted. I felt helpless and didn’t know whom to turn to. At that time my friend John
recommended your services as he had prior experience working with you,’ said Mike.”
We explained about our Video Captioning services and our experience in this field during his
call. But the statement which made Mike say an instant ‘Yes’ was when we said, ‘We also do
medical transcription for many healthcare organizations in and around the United States
hence we were familiar with the medical terms used by the doctors.’
iTranscript, an application which makes your job of transcribing videos easier. Everything is
carried out on a single platform and saves you time which is more valuable than your dollars.
Apart from that, we also explained that CaptioningStar receives files from a diverse client base
which shows our versatility. We also added that we were ready to work with all genre files as we
have a dedicated in-house team who are well-versed and experienced in captioning…
Mike’s voice turned from one of desperation to joy as we offered him a free trial.
Mike was impressed with our trial in captioning and he decided to work with us. We had to
caption 40 video files that were 60 minutes long each.
iTranscript- Just what the doctor ordered
Guides to Use
● Fill out the TAT requirements, the audio category under which your file falls after signing
up for the iTranscript account.
● You can interface iTranscript with all major, online file sharing and storage platforms.
● Our caption writers would log in to the platform, download the files and caption the
videos.
● After completion, you can download the captions in SRT, webVTT (HTML5), QuickText
(QuickTime),DFXP (Adobe flash), TTML, SMPTE-TT, SCC (web media, iTunes, iOS,
DVD ), CAP (Cheetah), 608/708, RealText (Real Media), SBV (YouTube), Adobe Encore,
SMI or SAMI (Windows Media), WMP.TXT, STL (DVD Studio Pro), EBU.STL, Avid DS,
Avid.AAF and Captionate.
● You are given editing options that will enable you to edit and make changes to your
captions.
Interactive transcripts are transcripts that are synchronized with the audio content of the
recording and are highlighted simultaneously as the speaker speaks. Such transcripts are also
provided by us.
● Our captioners captioned the videos given by Mike, which were mostly of doctor’s
interviews, tips for leading a healthy lifestyle and major treatments provided by the
hospital.
● Any captioning company would face challenges while captioning such videos but we at
CaptioningStar found it to be a cakewalk as we have an in-house team of experienced
captioners and medical transcribers.
● Mike seemed to be happy and quite satisfied after our delivery of captions. But we
realized how happy we had made him only when he called us, a month later.
● An unexpected call on a fine Monday morning and its Mike again. He shared his
happiness and feedback from the hospital.
Result
● The hospital was very satisfied with the captioning of the videos and said that many visitors
along with the patients felt it was engaging and helpful as senior citizens, and those with
hearing impairment could better comprehend the videos because of the captions.
● Moreover, the audio volume can also be decreased or muted, in a place like a hospital, that
requires silence.
● Mike then cheerfully added, ‘You gave me more than I expected and made me super
happy. So I have decided to send all my captioning requirements to CaptioningStar only.
You will be my captioner henceforth.’
