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    Your Research Site Page 1 of 11

    SOP No.: SOP-CO-03

    Revision: Original

    Effective Date:

    Confidential & Proprietary Information

    Your Research Site

    Your Research AddressYour Research City

    Standard Operating Procedure

    Confidential & Proprietary nfor!ation

    Department Clinical Operations !herapeutic Your !herapeutic Area"s#

    !itle Correcti$e and Pre$entati$e Actions SOP %o& SOP-CO-03

    'ffecti$e Date Re$ision Original

    "pproving Official: Clinical (n$estigator

    ############################### ##############################

    %ame"Printed# !itle

    ############################### ##############################

    Signature Date of Appro$al

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    SOP No.: SOP-CO-03

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    Your Research Site

    COPYR(*+! %O!(C'

    ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

    All material presented is ritten and oned .y Your

    Research Site& /aterial pro$ided herein is confidentialproperty and copyright protected .y Your Research Site& %o

    part of said material can .e reproduced or transmitted in any

    form or .y any means electronic or mechanical including

    photocopy recordings emailing or any information storage

    and retrie$al system no or to .e in$ented ithout

    permission in ritten form from

    Your Research SiteYour Research Address

    Your Research City

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    SOP No.: SOP-CO-03

    Revision: Original

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    $"%E O' CON$EN$S

    1& Purpose Page

    )& Scope Page

    3& 2acground Page

    & Procedure Page 4

    4& Re$ision !racing or Reappro$al Page 5

    Documentation

    "ttach!ent(s):

    Attachment A CAPA Assessment !racing 6og Page 7Attachment 2 CAPA Assessment Plan Page 8

    Attachment C CAPA 9orm Page 10

    Attachment D Completed ':ample of a CAPA 9orm Page 1)

    Attachment ' (ssue !racing 9orm Page 1

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    SOP No.: SOP-CO-03

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    Confidential & Proprietary Information

    CORREC$*E "ND PRE*EN$"$*E "C$ONS

    +. P,RPOSE

    !o esta.lish a Correcti$e and Pre$entati$e Actions "CAPA# Program for conducting and

    documenting internal acti$ities for continual assessment of compliance ith clinical trial

    protocols esta.lished regulations (C+ *CP guidelines internal standard operatingprocedures and policies to acti$ely see ;uality process impro$ements& *lo.ally this

    system is esta.lished as the Correcti$e and Pre$entati$e Actions "CAPA# Program of Your

    Research Site&

    -. SCOPE

    !his procedure is applica.le to the Correcti$e and Pre$entati$e Actions "CAPA# Program

    and Clinical Operations functional areas& Applies to all clinical research team mem.ers

    in$ol$ed in the regulatory implementation and coordination of Clinical (n$estigations&

    !his procedure is applica.le to all internal continual CAPA re$ies and assessments

    managed .y the Clinical Director and under the direct super$ision of the Clinical(n$estigator& 9unctions can .e delegated to Clinic /anagers and the clinical research team

    mem.ers under the direction of the Clinical Director&

    Applies to all clinical research team mem.ers in$ol$ed in the implementation andcoordination of clinical in$estigations&

    Personnel responsi.le Clinical (n$estigator and when delegated by the Investigator: Allclinical research team members collectively referred to as Sub-Investigators& Su.-

    (n$estigators include any other indi$idual mem.er of that team according to the )1 C9R

    40&3"d# and 31)&3 definitions& Clinical Research Coordinators "CRCs# at Your Research Siteare listed as Su.-(n$estigators on the 9orm 9DA-145) Statement of (n$estigator&

    . %"C/0RO,ND

    !he Clinical (n$estigator and Clinical Research Director must maintain the CAPA Program

    for continual systems e$aluations and process impro$ements for o$erall clinical operations&

    !he Clinical (n$estigator is responsi.le for the o$erall conduct of a research study at theclinic hoe$er< delegation allos the clinical research team mem.ers to perform =defined>study acti$ities and procedures under the direct super$ision of the Clinical (n$estigator in

    the implementation and conduct of a Clinical (n$estigation&

    Clinical research team mem.ers can not perform medical and protocol procedures a.o$etheir medical ;ualifications&

    $his procedure is conducted in accordance 1ith:

    )1 C9R Parts 11"if applica.le# 40 4 4? 31) and 31

    9DA Compliance Programs 537&708 537&710 and 537&711(C+ *uideline '? *ood Clinical Practice

    Office of (nspector *eneral /andates for /inimi@ing Conflict of (nterest

    &S&C& !itle 17Selected State las additional 9ederal las "OS+A# and local regulations for the

    protection of human research su.BectsSi: Sigma for Pharmaceutical Products

    2. Revision $rac3ing or

    Reapproval

    Docu!entationPosition Signature Date Signed Description of

    Re$ision"s#< Date of

    Re$ision"s#< %ote ifSignature"s# is for

    Reappro$al Only/edical Director

    Director of Clinical Research

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    SOP No.: SOP-CO-03

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    "ttach!ent "

    E4a!ple Only

    C"P" "ssess!ent $rac3ing og

    Sponsor Protocol

    Nu!5er

    ist and Descri5e

    Docu!ent6 Syste!6 or

    'acility nspection

    Perfor!ed

    Clinical Research

    $ea! 7e!5er

    Perfor!ing

    Revie1

    Date(s) of

    Revie1

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    SOP No.: SOP-CO-03

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    "ttach!ent %

    E4a!ple Only

    C"P" "ssess!ent Plan

    Protocol %um.er ,,,,,,,,,,,,,, Assessment Plan (ssued Date ,,,,,,,,,,

    Sponsor ,,,,,,,,,,,,,,,,,,,,, (ssuer>s (nitials ,,,,,,,,,,,,Date"s# of Re$ie ,,,,,,,,,,,,,,,,

    Re$ieer"s# ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

    O$erall Purpose of the Assessment

    Descri.e the System Documents andor 9acility to 2e Assessed

    6ist Clinic Research !eam /em.ers to .e (n$ol$ed

    6ead Re$ieer

    Additional Comments

    ':pected (nitial Preliminary !imeline

    (nitial pdate

    ':pected Completion

    ,,,,,,,,,,,,,,,,,,,,,,,,, ,,,,,,,,,,,,,,,,,Clinic Director Signature Date of Signature

    ,,,,,,,,,,,,,,,,,,,,,,,,, ,,,,,,,,,,,,,,,,,Clinical (n$estigator Signature Date of Signature

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    SOP No.: SOP-CO-03

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    "ttach!ent C

    E4a!ple Only

    Section

    Section

    Section

    Section *

    ssued Resolved On: ####################

    Continuing to 5e Revie1ed: ############## Ne4t Planned "ssess!ent: ###################

    CORREC$*E and PRE*EN$"$*E "C$ONS

    (C"P") 'OR7

    dentified ssue:

    Casual "nalysis:

    Proposed Resolution(s):

    'inal Root Causal "nalysis

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    SOP No.: SOP-CO-03

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    CORREC$*E and PRE*EN$"$*E "C$ONS(C"P") 'OR7

    Section *

    /em.ers Re;uired to Attend Retraining

    Attach Attendance Sheet ith /inutes

    Section *

    Section *

    '$ent Reoccurrence

    Address reoccurrences and further pre$entati$e measures and retraining and process impro$ements&

    Section *

    ######################################## #########################

    Corrective "ction Plan Preparer8s Signature Date of Signature

    ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, ,,,,,,,,,,,,,,,,,,,,,,,,,

    Clinical nvestigator8s Signature Date of Revie1 and "pproval

    Continual Process !prove!ent:

    nvestigator8s Revie1 or Corrective "ction Plan and "c3no1ledge!ent of Continual

    !prove!ent:

    Docu!entation of Staff Retraining:

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    SOP No.: SOP-CO-03

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    "ttach!ent D

    'or! E4a!ple 9 Co!pleted C"P"

    Protocol A2C 58 (n$estigator A& Eohnson

    CRC R& Eacson Date of Report /ay 3 )004

    Section

    Section

    Section

    Section *

    CNC" N*ES$0"$OR8S

    CORREC$*E "C$ON RESO,$ON 'OR7

    dentified ssue:Su.Bect %S/ F 00 is a su.Bect of child .earing potential and .egan study participation on Decem.er 13

    )00& During an A2C sponsor audit Dr& Eohnson as made aare that su.Bect 00 did not ha$e a screening

    pregnancy test completed&

    Causal "nalysis:!his incident is .eing reported on /ay 3 )004 hich is fi$e "4# months after the pregnancy testing ith no

    correcti$e action regarding the lac of a pregnancy test .eing documented& !he issue has .een noted in amonitoring follo-up letter dated /arch 15 )004& !here as no documentation on file that the (R2 asinformed of the de$iation& Records ere re$ieed and end of the study pregnancy results indicated the

    su.Bect as not pregnancy .y urine testing& !here as no documentation to indicate the employees in$ol$ed

    ere retrained or corrected on pre$entati$e measures& Re$ie of this incident indicates that the la.re;uisition as not mared as child.earing potentialthat a pregnancy test as re;uested&

    Proposed Resolution(s):

    /onitoring letters ill .e re$ieed for all protocol de$iations upon receipt to address correcti$e andpre$entati$e issues& Retraining of employees in$ol$ed ill .e completed& CRCs ill .e responsi.le for

    issuing orders for all la.s& All protocol de$iations ill .e reported in a timely manner to the (R2& Su.Bectsill .e ased to return to the site for testing hen critical testing is missed& !racing of de$iations ill .e

    instituted on a Protocol !racing 6og and maintained .y the Clinical Research Director per study&

    'inal Root Causal "nalysis:!he la. re;uisition as not completed properly that led to su.Bect 00 not ha$e a screening serum pregnancyresult&

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    SOP No.: SOP-CO-03

    Revision: Original

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    Confidential & Proprietary Information

    Continuing to 5e Revie1ed: /ay 3 )004

    Ne4t Planned "ssess!ent: /ay14 )004

    Section *

    /em.ers Re;uired to Attend RetrainingAttach Attendance Sheet ith /inutes

    Section *

    '$ent ReoccurrenceAddress reoccurrences and further pre$entati$e measures and retraining and process impro$ements&

    Section *

    ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, ,,,,,,,,,,,,,

    Clinical nvestigator8s Signature Date of Revie1

    ######################################## ###############

    Corrective "ction Plan Preparer8s Signature Date of Signature

    Continual Process !prove!ent:Continual re$ie ill .e completed to re$ie each incoming monitoring letter for protocol de$iation andsignificant performance study issue& Su.Bect safety ill continue to .e reinforced at eely staff meetings&

    6a. tests ill only .e scheduled as designed .y the protocol .y CRCs& Protocol de$iations ill .e re$ieed

    and traced .y the Clinical Research Director for root causal analysis for compliance concerns&

    Docu!entation of Staff Retraining:All clinical research team mem.ers ere retrained on la. re;uisition procedures for completing la. test

    re;uest monitoring $isit procedures and reporting protocol de$iations& !he training as documented ineach employee file& Signature sheet for attendees are attached&

    Clinical nvestigator8s Revie1 or Corrective "ction Plan and "c3no1ledge!ent of

    Continual !prove!ent:( Dr& Eohnson ha$e read and agree ith the CAPA plan and acnoledge my agreement to super$ise and

    implement immediate correcti$e action to secure compliance& /y staff as retrained on /ay 10 )004 and as in attendance to participate and recei$e retraining& Ge ill again measures ho e are progressing on

    /ay 14 )004 and ( ill recei$e continue to re$ie monitoring letters and compliance issues since this las

    occurrence to measure our compliance outcomes&

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    SOP No.: SOP-CO-03

    Revision: Original

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    "ttach!ent E

    E4a!ple Only

    ssue Co!pletion $rac3ing og

    Assessment Date Re$ieer"s# ,,,,,,,,,,,,,,,(n$estigator ,,,,,,,,,,,,,,,,,, Prepared 2y ,,,,,,,,,,, Date ,, ,,,,,,,,,,

    Protocol %um.er"s# ,,,,,,,,,,,,,,,,

    Corrective "ction Revie1:

    Clinical Research Director ,,,,,,,,,,,,,,,,,, Date ,,,,,,,,

    Clinical (n$estigator ,,,,,,,,,,,,,,,,,,,,,,, Date ,,,,,,,,

    O.ser$ation"s# Recommendation Correcti$e Action

    Completion

    !arget Date

    Responsi.le

    Person"s#

    Completion

    Date