CAP6135: Malware and Software Vulnerability Analysis

Spam and Phishing

Cliff Zou

Spring 2014

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Acknowledgement

This lecture uses some contents from the lecture notes from:

Dr. Dan Boneh (Stanford): CS155:Computer and Network Security

Jim Kurose, Keith Ross. Computer Networking: A Top Down Approach Featuring the Internet, 5th edition.

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Electronic Mail

Three major components: user agents mail servers simple mail transfer protocol:

SMTP

User Agent a.k.a. “mail reader” composing, editing, reading

mail messages e.g., Eudora, Outlook, elm,

Netscape Messenger outgoing, incoming messages

stored on server

user mailbox

outgoing message queue

mailserver

useragent

useragent

useragent

mailserver

useragent

useragent

mailserver

useragent

SMTP

SMTP

SMTP

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How email works: SMTP (RFC 821, 1982)

Some SMTP Commands:MAIL FROM: <reverse-path>RCPT TO: <forward-path>RCPT TO: <forward-path> If unknown recipient: response “550 Failure reply”

DATAemail headers and contents

Use TCP port 25 for connections

.

Repeatedfor each recipient

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Sample fake email sending S: 220 longwood.cs.ucf.edu C: HELO fake.domain S: 250 Hello crepes.fr, pleased to meet you C: MAIL FROM: <alice@crepes.fr> S: 250 alice@crepes.fr... Sender ok C: RCPT TO: <czou@cs.ucf.edu> S: 250 czou@cs.ucf.edu ... Recipient ok C: DATA S: 354 Enter mail, end with "." on a line by itself C: from: “fake man” <fake@fake.fake.fake> C: to: “dr. who” <who@who> C: subject: who am I? C: Do you like ketchup? C: How about pickles? C: . S: 250 Message accepted for delivery C: QUIT S: 221 longwood.cs.ucf.edu closing connection

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Try SMTP interaction for yourself:

telnet servername 25 see 220 reply from server enter HELO, MAIL FROM, RCPT TO, DATA, QUIT

commands “mail from:” the domain may need to be

existed “rcpt to:” the user needs to be existed A mail server may or may not support “relay”

CS email server supports relay from Eustis machine “from:” “to:” “subject:” are what shown in

normal email display

Using Telnet

On department eustis Linux machine: telnet longwood.cs.ucf.edu 25 In telnet interaction, “backspace” is not

supported. You can type “ctrl+backspace” to erase previous two characters

On Windows 7 machine: Telnet is not installed by default, check this

tutorial for install: http://technet.microsoft.com/en-us/library/cc771275%28v=ws.

10%29.aspx

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Outside campus network, department email server does not accept:

You need to first setup VPN to campus network, then use telnet How to set up VPN:

https://publishing.ucf.edu/sites/itr/cst/Pages/NSvpn.aspx Even inside campus network, directly telnet EECS email server

will not work now because of the CS server’s new restriction You can connect to Eustis machine, then run telnet command

inside Eustis machine.

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Email in the early 1980’s

Network 1

Network 2

Network 3

Mailrelay

Mailrelay

sender

recipient

• Mail Relay: forwards mail to next hop.• Sender path includes path through relays.

Why Email Server Support Relay?

Wiki tutorial: http://en.wikipedia.org/wiki/Open_mail_relay

Old days network constraint makes it necessary Email agent uses SMTP to send email on behalf of a user

The user could choose which email address to use as the sender Email server supports email group list:

The “sender” shown in email is the group list address, but the real sender is a different person

Closing Relay: Messages from local IP addresses to local mailboxes Messages from local IP addresses to non-local mailboxes Messages from non-local IP addresses to local mailboxes Messages from clients that are authenticated and authorized

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Spoofed email

SMTP: designed for a trusting world …

Data in MAIL FROM totally under control of sender

… an old example of improper input validation

Recipient’s mail server: Only sees IP address of direct peer Recorded in the first From header

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The received header

Sending spoofed mail to myself:

From someone@somewhere.com (172.24.64.20) ...

Received: from cs-smtp-1.stanford.edu Received: from smtp3.stanford.eduReceived: from cipher.Stanford.EDU

Received header inserted by relays --- untrustworthy

From header inserted by recipient mail server

From relays

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Spam Blacklists

RBL: Realtime Blackhole Lists Includes servers or ISPs that generate lots of spam spamhaus.org , spamcop.net

Effectiveness (stats from spamhaus.org): RBL can stop about 15-25% of incoming spam at SMTP

connection time, Over 90% of spam with message body URI checks

Spammer goal: Evade blacklists by hiding its source IP address.

Spamming techniques

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Open relays SMTP Relay forwards mail to destination

1. Bulk email tool connects via SMTP (port 25)2. Sends list of recipients (via RCPT TO command)3. Sends email body --- once for all recipients4. Relay delivers message

Honest relay: Adds Received header revealing source IP Hacked relay does not

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Example: bobax worm

Infects machines with high bandwidth Exploits MS LSASS.exe buffer overflow vulnerability

Slow spreading: Spreads on manual command from operator Then randomly scans for vulnerable machines

On infected machine: (spam zombie) Installs hacked open mail relay. Used for spam. Once spam zombie added to RBL:

Worm spreads to other machines

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Open HTTP proxies

Web cache (HTTP/HTTPS proxy) -- e.g. squid

To spam: CONNECT SpamRecipient-IP 25SMTP Commands

Squid becomes a mail relay …

SquidWeb

Cache

CONNECT xyz.com 443

ClientHello

WebServer

xyz.comURL: HTTPS://xyz.com

ClientHello

ServerHello

ServerHello

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Finding proxies

Squid manual: (squid.conf)

acl Safe_ports port 80 443 http_access deny !Safe_ports

URLs for other ports will be denied

Similar problem with SOCKS proxies

Some open proxy and open relay listing services: http://www.multiproxy.org/

http://www.stayinvisible.com/ http://www.blackcode.com/proxy/ http://www.openproxies.com/ (20$/month)

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Open Relays vs. Open Proxies

HTTP proxy design problem: Port 25 should have been blocked by default

Otherwise, violates principal of least privilege

Relay vs. proxy: Relay takes list of address and send msg to all Proxy: spammer must send msg body to each recipient

through proxy.

zombies typically provide hacked mail relays.

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Thin pipe / Thick pipe method Spam source has

High Speed Broadband connection (HSB) Controls a Low Speed Zombie (LSZ)

Assumes no egress filtering at HSB’s ISP Hides IP address of HSB. LSZ is blacklisted.

TargetSMTPServer

HSB

LSZTCP handshake

TCP Seq #s

SMTP bulk mail(Source IP = LSZ)

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Bulk email tools (spamware)

Automate:

Message personalization Also test against spam filters (e.g. spamassassin)

Mailing list and proxy list management

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Send-Safe bulk emailer

Anti-spam methods

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The law: CAN-SPAM act (Jan. 2004)

Bans false or misleading header information To: and From: headers must be accurate

Prohibits deceptive subject lines

Requires an opt-out method

Requires that email be identified as advertisement ... and include sender's physical postal address

Also prohibits various forms of email harvesting and the use of proxies

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Effectiveness of CAN-SPAM Enforced by the FTC:

FTC spam archive spam@uce.gov

Penalties: 11K per act

Dec ’05 FTC report on effectiveness of CAN-SPAM: 50 cases in the US pursued by the FTC

No impact on spam originating outside the US

Open relays hosted on bot-nets make it difficult to collect evidence

http://www.ftc.gov/spam/

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Sender verification I: SPF (sender policy framework)

Goal: prevent spoof email claiming to be from HotMail

Why? Bounce messages flood HotMail system

DNS

hotmail.com:SPF record: 64.4.33.7 64.4.33.8

RecipientMail

Server (MUA)

Sender

MAIL FROMxyz@hotmail.com

hotmail.com

64.4.33.764.4.33.8

Is SenderIP in list?

More precisely: hotmail.com TXT v=spf1 a:mailers.hotmail.com -all

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Sender verification II: DKIM

Domain Keys Identified Mail (DKIM) Same goal as SPF. Harder to spoof.

Basic idea: Sender’s MTA signs email

Including body and selected header fields

Receiver’s MUA checks signature Rejects email if invalid

Sender’s public key managed by DNS Subdomain: _domainkey.hotmail.com

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Graylists Recipient’s mail server records triples:

(sender email, recipient email, peer IP) Mail server maintains DB of triples

First time: triple not in DB: Mail server sends 421 reply: “I am busy” Records triple in DB

Second time (after 5 minutes): allow email to pass

Triples kept for 3 days (configurable) Easy to defeat but currently works well.

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Puzzles and CAPTCHA General DDoS defense techniques

Puzzles: slow down spam server Every email contains solution to puzzle where

challenge = (sender, recipient, time) CAPTCHA:

Completely Automated Public Turing test to tell Computers and Humans Apart

Every email contains a token Sender obtains tokens from a CAPTCHA server

Say: 100 tokens for solving a CAPTCHA CAPTCHA server ensures tokens are not reused

Either method is difficult to deploy.

SpamAssasin Wiki tutorial:

http://en.wikipedia.org/wiki/SpamAssassin Mainly a rule-based spam filter

Many rules to give scores for all fields in an email Email header, special keywords in email, URLs in email, images in

email, ….. Final decision is the combined score compared with a threshold Has false positive (treat normal as spam), and false negative

(treat spam as normal) False positive is very damaging!

Nobody wants to lose an important email! Also contains Bayesian filtering to match a user’s

statistical profile Need known “ham” and “spam” email samples for training

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Part II:Phishing & Pharming

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Oct. 2004 to July 2005 APWG

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Note: no SSL. Typically: short lived sites.

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Common Phishing Methods

Often phishing sites hosted on bot-net drones. Move from bot to bot using dynamic DNS.

Use domain names such as:www.ebay.com.badguy.com

Use URLs with multiple redirections:http://www.chase.com/url.php?url=“http://www.phish.com”

Use randomized links: http://www.some-poor-sap.com/823548jd/

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Industry Response

Anti-phishing toolbars: Netcraft, EBay, Google, IE7

IE7 phishing filter: Whitelisted sites are not checked Other sites: (stripped) URL sent to MS server Server responds with “OK” or “phishing”

Check Browser for HTTP or HTTPS

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HTTP

HTTPS

The server’s digitalCertificate has beenverified

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Pharming Cause DNS to point to phishing site

Examples:

1. DNS cache poisoning

2. Write an entry into machine’s /etc/hosts file:“ Phisher-IP Victim-Name ”

URL of phishing site is identical to victim’s URL … will bypass all URL checks

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Response: High assurance certs

More careful validation of cert issuance

On browser (IE7) :

… but most phishing sites do not use HTTPS

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Other industry responses: BofA, PassMark

ING bank login

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Industry Response: Bank of Adelaide

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ING PIN Guard

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T.G.s: The next phishing wave

Transaction generation malware: Wait for user to login to banking sites

Issue money transfer requests on behalf of user.

Reported malware in UK targeting all four major

banks.

Note: These are social engineering attacks.Not just a windows problem.

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Some ID Protection Tools

SpoofGuard: (NDSS ’04)

Alerts user when viewing a spoofed web page.

Uses variety of heuristics to identify spoof pages.

Some SpoofGuard heuristics used in eBay toolbar and Earthlink ScamBlocker.

PwdHash: (Usenix Sec ’05)

Browser extension for strengthening pwd web auth.

Being integrated with RSA SecurID.

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Password Hashing (pwdhash.com)

Generate a unique password per site HMACfido:123(banka.com) Q7a+0ekEXb

HMACfido:123(siteb.com) OzX2+ICiqc

Hashed password is not usable at any other site

Bank A

hash(pwdB, SiteB)

hash(pwdA, BankA)

Site B

pwdA

pwdB

=

Problems of Password Hashing

Need to install a client program on user’s machine

It means the user cannot use other machines to log in to her accounts

Different websites have different requirements on password format

# of characters Special characters, capital characters,…. This means that the pwdHash client program must

know the formats of all users’ accounts

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Take home message

Deployed insecure services (proxies, relays) Quickly exploited Cause trouble for everyone

Current web user authentication is vulnerable to spoofing

Users are easily fooled into entering password in an insecure location