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RIPLEY CORP
RIPLEY CORP
2010 FOCUS
CONCLUSIONS
CONTENTS
• Revenues: US$ 1,751 m
• Loans Portfolio: US$ 1,400 m
• 1.8 million of customer using Tarjeta Ripley
• 51 stores in the best places of Chile and Peru with more than 344,000 sqm of selling space
• 112,000 sqm of weighted selling space in shopping malls
• 48 branches of Banco Ripley in Chile
• 16 branches of Banco Ripley in Peru
• Second place on TOM in Chile
• Most recognized brand on retail business in Peru
Our Assets
54 years of History1956
1985
2000
1993
2005
First store in Santiago
First department store
Ripley Parque Arauco biggest store in South America / New image positioning
Credit business beginning
First store outside Santiago
Opening of Hong Kong office / local bond of UF 6,500,000 (MUS$257)
Ripley Corp IPOFirst store outside Lima (Trujillo)First shopping mall of Aventura Plaza S.A. JV in Peru
First store in Peru
Insurance brokerage and e-commerce
2009
1976
1986
1997
2003
2007
Acquisition of 22.5% of Nuevos Desarrollos S.A.(Plaza Alameda, Plaza Sur and future developments)Sale of the participation in Mall Calama, Mall del Centro, Mall del Centro Rancagua and Mall PanoramicoOpening Los Andes store in Chile and Chiclayo store in Peru
4
Shareholders Structure
Major Shareholders Free Float*
Stockbrokers & Retail77.7%
Insurance Companies
2.0%
Pension Funds7.5%
International Investors
5.1%
Mutual Funds7.7%
Calderon Group65.5%
Free Float14.5%
Saieh Group20.0%
• Calderon family has been connected to the retail business for over 50 years
*As of December 30st 20095
Business Units
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Retail BusinessChile Peru
Figures in real Chilean pesos as of Dec-09 converted to US$ using Dec 30th FX of $507.10/US$
Revenues evolution MUS$
129214 272 315 337 329 359 392
552431
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009
629 717 740 852 953 1032 1042 1096 966 940
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009
Revenues evolution MUS$
Second place on TOM
• 39 stores
• Selling space 237,210 sqm
• 25% Market Share
Second largest department store company
• 12 stores
• Selling space 106,575 sqm
• 46% Market Share
7
Financial Retail Business
Figures in real Chilean pesos as of Dec-09 converted to US$ using Dec 30th FX of $507.10/US$
Revenues and Loan Portfolio
80 105 118 154205
281378
267
47 52 64 7697
118
201
147
-100
-50
0
50
100
150
200
250
050
100150200250300350400
2002 2003 2004 2005 2006 2007 2008 2009
Financial Revenues Loan Portfolio
409338303260223207186374
2002 2003 2004 2005 2006 2007 2008 2009
Tarjeta Ripley Net Loan Portfolio Banco Ripley Loan Portfolio
Financial Revenues
424588
717901
1,1211,272 1,219
1,044
Chile PeruRevenues and Net Loan Portfolio
Important actor in consumer loan market
• Gross Loan Portfolio of Tarjeta Ripley: US$ 719 m
• Gross Loan Portfolio of Banco Ripley: US$ 414 m
• 5.8 million Tarjeta Ripley cards issued
Fourth player in credit cards loan market
• Gross Loan Portfolio of Tarjeta Ripley: US$ 267 m
• 2.3 million cards issued
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Real Estate BusinessStrategy is focus in participating in
the development of new projectswith higher profitability with theleading group of the industry
• Property of 22.5% of Nuevos Desarrollos S.A.
belonging to Grupo Plaza
• 2 shopping malls
• 5 sites for development
• Property of 40% in JV Aventura Plaza S.A. with
Falabella and Grupo Plaza in Peru
• 2 shopping malls
• 2 in construction and other 4 planned to be
opened before 2014
• 33% of property of Mall Marina Arauco and Curico
* Weighted by ownership %
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RIPLEY CORP
2010 FOCUS
CONCLUSIONS
CONTENTS
Increase Profitability
Chile
Increase Profitability
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1 SETTING OUR VALUE PROPOSAL TO CURRENT WOMEN NEEDS
INTEGRATION & FOCUS ON CUSTOMER
THE FAT WAS REMOVED, NOW GOING FOR MUSCLES
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13
Retail Business• The Company was reorganized focused on
the main value source: “The Women”
• Adding new brands and increasing the value of current ones
• Increasing the number of clothing collection per season
• Optimizing price/quality ratio through better design and materials
• Leaving behind the image of “Outlet Store”• Improving the shopping experience:
- Store remodeling- Simple and friendly store; not overloaded- Vendors training- Internet site upgrade
• Strong retail area, highly experience professionals
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SETTING OUR VALUE PROPOSAL TO CURRENT WOMEN NEEDS
• Change of business Model- Everything happens in the store- Integral Vendors
• Increasing client base focused in:- New program “Captación express”- Valuable Alliances- More transactions
Tarjeta Ripley must be in client wallet
• Strong Loyalty Program- Rewards the client, not just the cardholder
• Competitive pricing strategy by customer segment
Financial Business
14
INTEGRATION & FOCUS IN CUSTOMER
• Great potential for growth in our existing selling space
• FIT Program 2.0: optimization process
• “State of the art” software
Optimization
15
THE FAT WAS REMOVED, NOW GOING FOR MUSCLES
2009 Retail Business Numbers
16
Retail margin increased 12% last quarter
24%
Figures in real Chilean pesos as of Dec-09 converted to US$ using Dec 30th FX of $507.10/US$
2009 Financial Business Numbers
17
5%
45%
97%
2010PROFITABLE AND SUSTAINABLE GROWTH
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IncreaseSellingSpace
Peru
Increase Selling Space
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1 EXCELLENT POSITION TO CAPTURE VALUE IN A GROWING MARKET
THERE STILL IS SIGNIFICANT SPACE TO GROWTH
LOW PENETRATION OF CONSUMER LOANS
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EXCELLENT POSITION TO CAPTURE VALUE
• 13 years in the Peruvian market• Most recognized brand on retail business in Peru• 12 stores• 106,000 sqm of selling space• 16 branches of Banco Ripley• 900,000 customer using Tarjeta Ripley• Loans Portfolio: US$ 267 m• JV with Aventura Plaza, the moreefficient shopping mall operator in Peru
Chile Chile Peru Peru
847.445
197.167
50
7
Selling Space (Retail)
Selling Space per Inhabitant(sqm / 1000 inhab.)
THERE STILL IS SIGNIFICANT SPACE TO GROWTH
4x 7x
Source: Ripley22
Chiclayo StoreWe know our Customer…
23
Trujillo Store…and the Customer know us
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Source: FMI, BCRP, BCChile
LOW PENETRATION OF CONSUMER LOANS
Consumer Loans per Inhabitant (US$) Consumer Loans/GDP(%)
25
2009 Retail Business Numbers
26
• 5% reduction in SGA/sqm in
Peru, continuing previous
quarters trend
• Crisis effect arrived later and softer to Peru
2009 Financial Business Numbers
27
• Retail revenues increased 5,6% in Soles versus 4Q2008
• Provision expense decreased 68% in Soles versus 4Q2008
• SGA decreased 8.5% measured in Soles
24%
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Duplicate selling
space in 2013
To maintain today’s Ripley
leadership position in Peru
RIPLEY CORP
2010 FOCUS
CONCLUSIONS
CONTENTS
Duplicate Company
Value
30
Contact Information
Speaker Juan Diuana – CFO Ripley Corp
More Informationwww.ripley.cl
Investor Relations Contact
(56-2) 694 1042
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