cald community engagement tools - natalie anne juresic (diversewerks)
TRANSCRIPT
What are the Tools?
Five Guides on;
• Thinking about Stigma, Disability and CALD Communities
• Understanding the Importance of CALD Data Collection
• Building Partnerships• Engaging new and emerging communities• Engaging CALD communities in program planning
© Cultural Perspectives Group. 2015
What are the Tools?
Three videos with;
• An Arabic speaking parent of three children with
disability
•Two disability workers of an Egyptian and Italian
background
•A person with disability and her family of Italian
heritage© Cultural Perspectives Group. 2015
Background
•DiverseWerks conducted consultations with the disability sector in;
-Parramatta-Dubbo-Newcastle -Bankstown
© Cultural Perspectives Group. 2015
What we foundStrengths:•Some orgs. are real leaders•CC training available if you seek it •Some momentum
• E.g. specialist services• Person-centred approaches more
prevalent •Interpreter access•3rd party verification
Weaknesses•CALD under-represented•SPs with poor
• Engagement skills• Understanding of disability from
CALD POV•CALD communication about NDIS•Poor client knowledge
• Rights; Complaints, Feedback•No CALD input in decision-making•Standardised data collection•Interpreter access incl: Cost, skills, availability
© Cultural Perspectives Group. 2015
In what situations would you use the Tools?
•The tools can be used in a variety of contexts. Some examples include;
-As a frontline worker : client related matters-As a team leader : for staff training purposes-As a senior manager : for strategic planning purposes
© Cultural Perspectives Group. 2015
Ibtehaj’s Story
Themes;
•Isolation apparent in the community
•The importance of effective engagement
© Cultural Perspectives Group. 2015
The duality of effective engagement
Language is important
but also
“You don’t need to speak their language”
© Cultural Perspectives Group. 2015
Person Centeredness and Family
•Importance of doing your research
•Person centred approaches – complexity of responses
•Thinking of the needs of the family as a whole
© Cultural Perspectives Group. 2015
Why is this important?
1. Data captured by NEDA suggests that “One in every four people with disability is a person of either first or second generation Non-English Speaking Background (NESB), representing approximately 1 million people across Australia”.http://www.neda.org.au/index.php/news/fact-sheets?showall=&start=1
© Cultural Perspectives Group. 2015
Why is this important?
2. Diversitat (A community Services organisation based in Geelong) concludes that “People from non-English speaking backgrounds with disabilities face multiple barriers and are less likely to access government-funded disability support services than others with disabilities (Productivity Commission, 2009).
© Cultural Perspectives Group. 2015
Why is this important?
3. Organisational readiness : Need to be prepared internally deal with external
diversity
4. Consistent theme: Building a trusting relationship and engaging effectively can take time, respect and active listening
© Cultural Perspectives Group. 2015
UN Convention on the Rights of Persons with Disabilities
The purpose of the Convention is to ensure:
The full and equal enjoyment of all human rights and fundamental freedoms by all persons with disabilities, and to promote respect for their inherent dignity.
Persons with disabilities include those who have long-term physical, mental, intellectual or sensory impairments which in interaction with various barriers may hinder their full and effective participation in society on an equal basis with others. (Article 1)
© Cultural Perspectives Group. 2015
Any Questions?
You can also provide feedback at: diversityindisability.org
© Cultural Perspectives Group. 2015
Natalie Anne Juresic Email [email protected]
Phone02 8585 1313