c s newsbeat july 1, 2007

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Volume III, Issue VII July 1, 2007 Newsbeat “Excellence is Our Destination” S S C C Spotlight on Steam Plant Break with Bob Supervisor Meeting Minutes Performance Self Evaluations Keepin’ It Real What to Recycle Campus Map Makeover Employee Pages In This Issue: From time to time, Newsbeat will shine its spotlight on different departments within Campus Services. We recently paid a visit to the FM Steam Plant team, and learned about what they do and who they are. The Central Steam Plant serves Emory’s hospitals; clinics; dorms; schools; the shops in Campus Services; and numerous other buildings and facilities across campus. The steam produced is used for autoclaves to sterilize equipment, humidifiers, and heating services. The Steam Plant operates 24/7 and is maintained by five stationary engineers (Frederick Blue, Chip Lein, Willie Ray, Doug Richards and Steve Smith). The plant itself consists of five power boilers each capable of generating 100,000 pounds of steam per hour. The steam distribution system carries the steam through more than six miles of underground piping. Once this steam is consumed in any building, the condensate is then returned to the Steam Plant and reused to make steam over and over, allowing the plant to operate at about eighty five percent efficiently. The Steam Plant mechanics (Rick Belt, Scott Bishop) make sure that the steam travels to and from all buildings, and repair any leaks in the piping system and the 41 steam manholes. Steam manholes range from 5 to 23 feet deep and can reach a temperature over 120 degrees. On average, the Steam Plant produces more than 850 million pounds of steam per year. On a cold, 12-degree day, it has burned over 42,000 gallons of diesel oil #2 in a 24-hour period. The Steam Plant also takes care of over 100 pressure vessels/ boilers (maintained by Rodney Berry) and a condensate recovery system which consists of over 1,100 steam traps and over 150 condensate pumps and receivers (maintained by Nadir Hailey). Also incorporated into the Steam Plant’s daily operation is the sheet metal/fabrication shop (Ron Campanelli). The sheet metal fabricator has a wide range of work requests from making hand rails and corner guards to HVAC duct plenums. The sheet metal shop is part of the fabrication area where various piping and valve arrangements are put together prior to being installed into a system. The sheet metal shop has a new 10-foot shear, plasma arc cutting torch, new welding machines and more, making the shop capable of a wide variety of everyday support. Beginning with leadership, here’s a look at the hardworking guys that keep things hot: Jody DiCarlo, Manager of Utilities/HVAC Operations, joined Emory in April of 1993. He is responsible for the Steam Plant, HVAC Operations, and electrical/water distribution to the campus. Jody spent 8.5 years in the US Navy, and holds a 2nd Class Power Engineer’s License. A native of Boonton, NJ, Jody enjoys hockey, hunting, working in the garden and coaching softball. Jody’s words to live by: “Help those who need help and don’t burn bridges.” (Continued on page 3) Back l to r: Frankie Parker, Steve Smith, Rodney Berry, Willie Ray Middle: Doug Richards, Nadir Hailey, Frederick Blue, Rick Belt, Jody DiCarlo Kneeling: Scott Bishop, Chip Lein, Ron Campanelli Reminders: Evaluations will be conducted in July & August CS Picnic - Friday August 17th The next supervisors’ meeting, currently scheduled for August 23rd, will be postponed due to student move-in. Check the August Newsbeat for the rescheduled date. SPOTLIGHT ON: STEAM PLANT

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Page 1: C S Newsbeat July 1, 2007

Page

Volume III, Issue VII July 1, 2007 Newsbeat

“Excellence is Our Destination” SS CC

♦ Spotlight on Steam Plant ♦ Break with Bob ♦ Supervisor Meeting

Minutes ♦ Performance Self

Evaluations

♦ Keepin’ It Real ♦ What to Recycle ♦ Campus Map Makeover ♦ Employee Pages

In This Issue:

From time to time, Newsbeat will shine its spotlight on different departments within Campus Services. We recently paid a visit to the FM Steam Plant team, and learned about what they do and who they are.

The Central Steam Plant serves Emory’s hospitals; clinics; dorms; schools; the shops in Campus Services; and numerous other buildings and facilities across campus. The steam produced is used for autoclaves to sterilize equipment, humidifiers, and heating services. The Steam Plant operates 24/7 and is maintained by five stationary engineers (Frederick Blue, Chip Lein, Willie Ray, Doug Richards and Steve Smith). The plant itself consists of five power boilers each capable of generating 100,000 pounds of steam per hour. The steam distribution system carries the steam through more than six miles of underground piping. Once this steam is consumed in any building, the condensate is then returned to the Steam Plant and reused to make steam over and over, allowing the plant to operate at about eighty five percent efficiently. The Steam Plant mechanics (Rick Belt, Scott Bishop) make sure that the steam travels to and from all buildings, and repair any leaks in the piping system and the 41 steam manholes. Steam manholes range from 5 to 23 feet deep and can reach a temperature over 120 degrees.

On average, the Steam Plant produces more than 850 million pounds of steam per year. On a cold, 12-degree day, it has burned over 42,000 gallons of diesel oil #2 in a 24-hour period. The Steam Plant also takes care of over 100 pressure vessels/boilers (maintained by Rodney Berry) and a condensate recovery system which consists of over 1,100 steam traps and over 150 condensate pumps and receivers (maintained by Nadir Hailey). Also incorporated into the Steam Plant’s daily operation is the sheet metal/fabrication shop (Ron Campanelli). The sheet metal fabricator has a wide range of work requests from making hand rails and corner guards to HVAC duct plenums. The sheet metal shop is part of the fabrication area where various piping and valve arrangements are put together prior to being installed into a system. The sheet metal shop has a new 10-foot shear,

plasma arc cutting torch, new welding machines and more, making the shop capable of a wide variety of everyday support.

Beginning with leadership, here’s a look at the hardworking guys that keep things hot:

Jody DiCarlo, Manager of Utilities/HVAC Operations, joined Emory in April of 1993. He is responsible for the Steam Plant, HVAC Operations, and electrical/water distribution to the campus. Jody spent 8.5 years in the US Navy, and holds a 2nd Class Power Engineer’s License. A native of Boonton, NJ, Jody enjoys hockey, hunting, working in the garden and coaching softball. Jody’s words to live by: “Help those who need help and don’t burn bridges.”

(Continued on page 3)

Back l to r: Frankie Parker, Steve Smith, Rodney Berry, Willie Ray Middle: Doug Richards, Nadir Hailey, Frederick Blue, Rick Belt, Jody DiCarlo Kneeling: Scott Bishop, Chip Lein, Ron Campanelli

Reminders: ♦ Evaluations will be conducted in July & August ♦ CS Picnic - Friday August 17th ♦ The next supervisors’ meeting, currently

scheduled for August 23rd, will be postponed due to student move-in. Check the August Newsbeat for the rescheduled date.

SPOTLIGHT ON: STEAM PLANT

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Over the past year there has been much discussion around emphasizing four areas of performance in the annual performance evaluation process. Two of these areas already are included on the performance management form: communication and diversity; the other two will be added next year: ethics and sustainability.

During this supervisors’ meeting, four guest speakers reviewed the definitions of and best practices for each of these factors:

♦ Ethics: Kathy Kinlaw, Acting Director of Center for Ethics

♦ Diversity: Bob Etheridge, Vice President of Office of Equal Opportunity Programs

♦ Sustainability: Ciannat Howett, Director of Sustainability Initiatives

♦ Communications: Katherine Hinson, Director of Communications for Human Resources The next supervisors’ meeting, currently scheduled for August 23rd, will be postponed due to student move-in. Check the August Newsbeat for the rescheduled date.

The Building Services Building of the Quarter Program has been established to raise the standards of performance using recognition as a tool. All buildings being serviced by Building Services undergo inspections for the purpose of evaluating the level of service we provide to our customers. Every interior space including classrooms, offices, bathrooms, corridors, etc., are thoroughly inspected.

At the end of a three-month period, the top three buildings that received the highest average rating are submitted for consideration for Building of the Quarter. A team of qualified inspectors makes the selection based on a combined assessment of each building’s cleanliness. Customer feedback is also taken into consideration.

The winning building and servicing team is announced during team meetings and a large trophy rotates among the winners. Part icipating employees receive certificates, and a plaque displaying a group photograph is displayed in the lobby of the winning building. Thank you letters are given to customers who participated in the selection process.

This third quarter’s winner of the Building of the Quarter goes to the staff at Gambrell

Hall. Congratulations are in order for the following Building Services employees who made this happen:

Building of the Quarter

Supervisor Meeting Minutes May 31, 2007

Willie Morris - Superintendent Mattie Young - Supervisor Anthony Arnold - Team Lead (days) Donald Brown - Senior Custodian Sallie Clayton - Custodian

Alfred Edwards- Senior Custodian Lester Evans - Custodian Raymond Keith - Senior Custodian Ava Ricketson - Custodian

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Franklin “Frankie” Parker, Steam Plant Supervisor, joined Emory in May

of 1994. He spent 10.5 years in the U.S. Navy as a boiler technician, and was recently p r o m o t e d t o h i s supervisory role. He enjoys hunting, fishing, boating, water skiing, wake boarding, golf, NASCAR and football.

Frankie’s favorite quote is “Git-R-Done.”

Frederick “Blue” Blue joined Emory in March of 1998. Retired from the US Navy (does anyone see a pattern here?) this Marshallville, Georgia native enjoys reading, a good game of chess, fishing and traveling. Blue says, “You do good, and good will follow you.” Oliver “Chip” Lein is relatively new to Emory, joining us in February of 2007. Hailing from Chicago, Illinois, Chip is a NASCAR fan, whose favorite author is Stephen King, favorite movie is One Flew Over the Cuckoo’s Nest and is retired from…you guessed it, the US Navy. Douglas “Doug” Edward Richards, joined our ranks on March 31st, 1980. Doug served as Acting Foreman of the Steam Plant for 14 months (1993-1994) and currently holds a 2nd Class License from the National Association of Power Engineers. Born in Knox County Tennessee, Doug enjoys small engine repairs, working around the house, woodworking, hunting, fishing and boating. His favorite TV shows include NCIS, JAG, House, Grey’s

Anatomy and anything on the Discovery Channel and Food Networks. Doug also served 11 years in the US Navy/Naval Reserves. Willie Troy Ray joined Emory in April of 2004, won

Employee of the Quarter in 2006, and is retired from the US Navy after 20 years of service. He holds a 4th Class Power Engineer’s License, and is Lead Stationary Engineer. This Macon, Georgia native enjoys fishing, bowling, traveling and rooting for the Dallas Cowboys and the 2007 NBA Champion San Antonio Spurs. Willie’s motto is: “High fences make good neighbors.”

Steve Smith joined Emory in August of 1998, and is a man of

very few words. Rick Belt joined Emory in March of 1997. The 2006 Employee of the Quarter is originally from Morgantown, West Virginia, and enjoys hunting, fishing, and a variety of sports. Surprisingly enough, Rick is also retired from the US Navy. Randy “Scott” Bishop is the newest member of the Steam Plant, joining the crew in April of this year, and previously worked as a mechanic in the C Zone. Scotty is a Villa Rica, Georgia native who enjoys hunting and fishing, and believes “the more you give, the more you will receive.” Nadir “Dee” Hailey joined the Steam Plant in August of 2004, starting as a Trades Worker, was promoted to mechanic in 2005, and finally moved into steam plant maintenance (condensation recovery) in 2007. Born in Springfield, Massachusetts, Dee enjoys lifting weights, playing basketball and watching sports. The ever pleasant Mr. Hailey believes “You are in control of the attitude you choose to start your day with.” Rodney G. Berry has been with the Steam Plant since November of 2005. Retired from the US Navy, Rodney enjoys working out, woodworking and motorcycles. He lives by the notion “Every morning in order to survive you have to wake up running.” Ronald “Ron” Campanelli, has been with Emory for nearly 10 years during which he also has been awarded the Employee of the Quarter. The Miami native says he received his degree from the “College of Hard Knocks.” A retiree of the US ARMY (!) Ron claims to have no outside interest or hobbies, and lives by the following three quotes: a) “Don’t burn bridges;” b) “What goes around, comes back around;” and c) “Don’t look back!”

(Continued from page 1)

If you would like to tour the Steam Plant, please feel free to do so by contacting Frankie Parker (7-8944), Willie Ray (7-7464) or Jody DiCarlo (7-0233).

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It’s that time of year again for a personal reality pit stop; to evaluate progress towards professional goals and set new goals for the coming year. Supervisors have been providing feedback to staff all year, but come every July a formal assessment and feedback session occurs for each employee on his or her performance. Individuals also are invited to complete a self-evaluation form to share with their supervisor. It can be very beneficial to fill out a self-evaluation to compare your and your supervisor’s perspectives. At Emory, your raise is tied to how well you’ve been performing over the past 12 months. After your supervisor completes the evaluation form, he/she will sit down with you to discuss your performance. Nothing shared during this conversation should come as a surprise, it is simply a overview of everything you and your supervisor have discussed in the past year. Based on your performance, your supervisor will make a recommendation to his/her manager as to a salary increase for you. This can range anywhere from 0% to 8%. Keep in mind that department budgets have been allocated a 3.75% increase to cover raises for employees; however, this figure does not represent what an “average” employee should receive.

Employees are rated on several p e r f o r m a n c e f a c t o r s including: work results, customer s a t i s f a c t i o n , t e a m w o r k , problem solving/decision making, i n t e r p e r s o n a l

and communication skills, diversity, people management (if applicable) and leadership (if applicable). We previously announced that four performance factors (communication, sustainability, diversity and ethics) would be stressed in this year’s evaluation process. Although communication and diversity are included on this year’s form, supervisors are not required to evaluate their employees on sustainability or ethics until next year. Along with an evaluation on overall performance, you and your supervisor also will discuss the status of goals set for you last year as well as what goals you’d like to accomplish in the coming months or year. In order for these goals to have the most impact on your and the organization’s success, follow the SMART guidelines. This means that your goals should be Specific, Measurable, Achievable, Results-Oriented, and Timely. To complete the evaluation forms electronically simply go to http://emory.hr.emory.edu/forms.nsf/ and click on Employee Relations. Both the self-evaluation form and the supervisor’s performance management form can be found under Performance Review. Forms also can be found on FM’s H: drive (H:/Home/Swap/Human Resources). Hard copies of either form can be printed by your supervisor or a representative of CS/HR.

Performance Evaluations: a personal reality pit stop

WordQuest - Cryptogram First person to complete the puzzle and contact the editor with the correct entry wins their name (and their department) in next month’s Newsbeat! Good luck!

Page 5: C S Newsbeat July 1, 2007

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Bob Hascall, vice president for Campus Services, and his leadership team hosted several information sessions for the staff of Campus Services. These “Breaks with Bob,” held twice per year, are designed to inform employees of current events and provide an avenue for staff to ask questions of and connect with the leadership team. More information on each agenda item and a complete list of questions & answers asked by your colleagues will be published in the August 2007 Newsbeat. I. Introductions of new staff: Brenda Roberts, executive

administrative assistant to vice president Bob Hascall; Karen Salisbury, executive special assistant and chief of staff to Bob Hascall; and Steve Thweatt, associate vice president for design and construction. (Bob Hascall)

II. Major construction, demolition, renovation, and accessibility projects on Emory’s campus for summer/fall

2007—pictured below (Steve Thweatt) III. Crisis Management & Emergency Response Plan (Chief of

Emory Police Department Craig Watson) IV. Status of transportation programs (Laura Ray, associate

vice president for Transportation and Parking Services)

V. 2007 CS Employee Survey results (Bob Hascall)

VI. Announcements (Bob Hascall)

• A warm welcome to Residence Life/Housing custodial and painting staff who joined Campus Services on June 1st.

• Preliminary feedback of FM Peer Review team was positive. They were especially complimentary of the cleanliness, maintenance, and grounds.

Break with Bob: Summer 2007

Oxford Building

Gil/Thom Demo.

Eagle RowRealignment Candler Theology

Psychology

McDonough FieldStage

Delta Tau DeltaDemolition

Eagle RowRealignment

1599 Clifton(ACS)

ECCHExpansionClifton Mixed

Use Redev.

WSHCABRenovation

Turman West Demolition

Rock HouseDemolition

HaygoodParking Deck

Sorority HouseDemolition

Woodruff Library6th Floor

Glenn Church ADA

White HallADA

Dowman Drive

Yellow circles denote construction projects in progress over the next 12 months

Page 7: C S Newsbeat July 1, 2007

Page 7

Crisis Management & Emergency Response Plan

The newly formed office CEPAR, which stands for critical event preparedness and response, will be located in the former American Cancer Society Building (1599 Clifton Road) to serve as a central hub for emergency planning, crisis action coordination and communications. Additionally, a comprehensive emergency communications plan has been developed, which includes:

1. Siren system for outdoor announcements 2. AM radio station to broadcast communications 3. Emergency banner notification system on Emory cable television 4. E-Notify system – text messages, emails, other electronic messaging 5. Secure satellite communication system in the event of phone, internet or power outages

Updates from Transportation Services With the availability of new transportation programs at Emory, we’ve reduced the number of parking permits on campus by 1300—that’s roughly the number of spaces in the Peavine II parking deck. By leaving your single occupancy vehicle at home Emory can use the saved funds and space otherwise occupied by a deck for research, patient care, or education. You also are saving your own money (the average family in Atlanta spends approximately 20-30% of their income on their cars—insurance, gas, maintenance, etc.) and more importantly, you are helping the environment for generations to come. Programs include:

• 3 Park-and-Ride stations: at North Lake, North Dekalb, and South Dekalb malls (1000 riders per day) • 2-person carpools (240 registered) • 3 or more person carpools (90 registered) • Bike or walk to work (200 registered participants) • Vanpools (35 registered vanpools)

To learn more about these programs or to contact someone in your area to register for a car or vanpool, go to www.emory.destination.edu or contact Patricia McCants at 404-712-2415. Emory has instituted a new policy whereby motorcycle/scooter riders must register their vehicles with the Parking Office. This information will be used to provide appropriate services to you such as adequate designated parking spaces (marked in orange in each parking deck) and safety courses. In the event of an emergency, they will know how to contact you. Motorcycle/scooter riders should also be aware that there is a $200 fine for driving in the gated areas of Asbury Circle or Starvine Way.

2007 Employee Survey Results Earlier this year, 407 Campus Services employees shared their perspectives on how they thought our organization and their colleagues were doing. Copies of the survey results will be made available to every employee through his/her supervisor. There were three areas that showed significant improvement since they were last measured in the 2004 employee survey:

• 85% of employees surveyed agreed that there was an improvement in receiving clear and timely information; • 78% agreed that recognition for accomplishments has improved; and • 72% felt that there has been an improvement in the fairness of the promotion process.

There were five areas that were identified as areas that we need to improve. These were:

• Hiring and promotion process; • Management trust—walk the talk; • Communications and openness between business units; • Team leader leadership skills; and • Challenging the status-quo

Bob Hascall, vice president for Campus Services, and his chief of staff Karen Salisbury will be meeting with each of the business units in Campus Services to determine why these perceptions exist and to formulate a plan for improvement. Please share your ideas of how we can move this organization further towards accomplishing our goals.

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On Thursday, May 24th, Campus Services welcomed the Housing Maintenance staff by hosting an introductory session at Harland Cinema. As promised, here are the questions and answers from that session: Q: With Campus Services’ 24 hour operation, will we be able to change shifts? A: We do ensure that people are not going down the performance trail. Our supervisors maintain ongoing communication of strengths and weaknesses. With that said, we do try to accommodate shift change requests when employees are in good standing.

Q: With three shifts, will we be allowed to work overtime? A: There will be special events where overtime will come into play. With the upcoming conference season we want to share the load between shifts (which we actually did in June) to help during short time frames.

Q: Will everyone remain in their same areas? A: The truck crew now reports to Johnny Mayo (F Zone); the painters have been split into existing zones – these employees have moved. With the exception of buildings coming (Turman 1) and going (GilThom), everyone else will stay where they are as we go through several months of analysis.

Q: Where are your offices located? A: We are located behind the sorority lodges – building A is located right next door to the Training Room. (Kenny Kelly, Dee Sneed and Sondia Vinson have since relocated to this building.)

Q: Will our benefits, vacation or sick leave change? A: No, we are all University employees, and Del King is here from HR to confirm this. We will begin looking at class/titles and ensure that accurate information is available on which to base any decisions. There will be no pay disparity, once the merge is complete.

Q: Will Housing continue to handle our work orders, furniture requests, etc? A: For now, work orders will be handled in the same fashion…that is, work requests are being picked up by zone personnel & given to the staff (Dee, Kenny & Sondia) who have moved to Building A in order to process any custodial & truck crew work orders. The painters will receive their work assignments from their zone supervisors. It really depends on what the work load is – what works for now is status quo. We’re not going to try to fix something that’s not broken. We are reviewing the entire organization, and our goal is to make changes over the winter break. Of course, this will be communicated further throughout the fall semester.

Q: Are there promotional opportunities in Campus Services? A: Definitely. With a larger organization more

opportunities are available, not only in custodial, but in other departments. This is based on openings, which we will post in each department. The employee must be qualified and in good standing to apply.

Q: What is the waiting period for applying? A: You can apply for Campus Services positions at any time, however, it makes sense to work in a position long enough to build a good track record. We are very supportive when it comes to promoting from within, several custodians have moved up to Trades Workers. Mary Woods, for example, is now a Building Mechanic. We are not just making wholesale changes overall. There are plenty of opportunities available for those who wish to pursue them.

Q: Will we get new uniforms? A: Yes, we will all be uniform in time, including the trucks and any other vehicles.

Q: How will the supervisors be assimilated into Campus Services? A: All supervisors will begin attending the quarterly Supervisor Meetings. Our supervisors present the Vision Map at New Hire Orientation – we expect every supervisor to know it well enough. We will also have every housing employee attend a CS Orientation session.

Q: Do you have summer hours? A: Facilities Management is a 12 month operation – of course we have Conference season coming up, and then we have to get the residences move-in ready for fall. There is plenty of work to do.

If you have any questions, comments and/or suggestions, please forward them to the ICE Committee via the interoffice envelopes stationed by time clocks.

Housing Questions Answered

We want to hear from you!

We work with some incredible people – writers, musicians, professional golfers, Harley mamas, life savers, fiddle makers, cancer survivors, mountain climbers, ministers, racecar drivers… The list goes on and on.

If you would like to submit an article for publication in the CS Newsbeat, simply write a brief outline of what you’d like us to include and we will do the rest. In order to have an article of substance, please include any details that you’d like printed. The article can be about yourself or one of your co-workers at Campus Services and it can be about something in that person’s personal or professional life. However, if your submission is regarding a co-worker’s personal life, we will request his or her permission prior to publishing.

As our publication tends to fill up quickly, we ask that you submit your request to Jackie Allen by the 15th of the month prior to publication (i.e. submit by July 15th for inclusion in August’s Newsbeat). We look forward to hearing from you!

Page 9: C S Newsbeat July 1, 2007

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You can contribute to the plan at any time, and are eligible for Emory contributions after you’ve been here for one year of service and you’re at least 21. Emory’s contributions – what do you get?

*See 403(b) Retirement Plan Summary Plan Description (SPD) for eligibility and vesting details.

Employee contribution

Emory matching contribution*

Emory basic contribution*

Total Emory contribution

0% 0% 6% 6%

1% 1.5% 6% 7.5%

2% 3% 6% 9%

FREE MONEY

Reduce your payroll taxes now and build income for when you retire:

Getting along with your boss Whether you’re working with a new boss or one you’ve been reporting to for quite a few years, the following suggestions might be helpful:

♦ Stop trying to change your boss. Change your own behavior to get along with the boss.

♦ Don’t assume that you know your boss’s goals. Make sure you’re fully aware of what the boss is trying to accomplish. If necessary, ask clarifying questions and point out inconsistencies when tasks seem out of line with stated goals.

♦ Make sure your priorities are in line with the boss’s priorities.

♦ Don’t indulge in petty resentments. Go more than halfway to make the relationship work.

♦ Study your boss’s personality style and preferences. Know the best time and the best way to present information to the boss and to get approval for something you want to try.

♦ If the boss doesn’t accept one of your suggestions, try to look at the decision from the boss’s point of view.

From Communication Briefings, Volume XIX, No. 1

Gaining respect through managing Here are six managing tips for earning respect and loyalty from those who work with you - without using methods that instill fear and resentment: ♦ Demonstrate the work ethic you expect from others. No manager should ask people to do something he or she will not

do. If you expect your workers to work hard, you should be at least as dedicated, or more so.

♦ Be evenhanded. Don’t play favorites among subordinates.

♦ Set high ethical and moral standards, and live up to them conspicuously. That will send a clear message to others about the level of performance you expect.

♦ Don’t grandstand. Refrain from lecturing, praising, or humiliating subordinates in public.

♦ Always keep your word. It’s wiser to underpromise and overdeliver than vice versa.

♦ Share the spotlight. Don’t hog the credit for every bright idea that comes from your work group. Give credit where credit is due, and much of it will reflect back on you.

From The Working Communicator

Page 10: C S Newsbeat July 1, 2007

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~Raheem Shabaka, HVAC

THE BEST EDUCATION ~Raheem Shabaka, HVAC

Why don’t you just go away??? “What is it this time Raheem?"

Well folks, it is summer, our traditional time for travel and vacations. The kids are out of school or home from college. So now it’s time to get a real education. “What?” A real education.

Have you ever noticed that people who travel generally have a broader outlook on humanity and life? It has been said travel is the best form of education. Maybe, maybe not - in my book it is in the top three. We will explore the other two at a later date.

If at all possible take your children on trips to areas of America they have not experienced. There are many varied cultures right here that may bring enlightenment about American life in general to young minds. Before leaving, study about the areas you intend to visit in order to have some knowledge and act as a guide to the youngest children.

Remember, you can travel from Alaska in the far north to Chile in South America, all by motor vehicle, if you have the proper vehicle, the stamina and the finances.

Travel to Asia , Europe and Africa can be a great educational experience.

Avoid the resort areas and seek out everyday people in the countries you visit. Try to learn the language, at least the greetings. You will be much appreciated for your efforts. Also, study the customs so as to avoid any accidental insults on your part. KEEP AN OPEN MIND, DON’T PLAY “THE UGLY AMERICAN”! You will the best ambassador for good will.

Don’t go away mad. Just go away! And take your kids with you.

HAVE A GREAT TIME!!!

Golfer’s Corner - Practice Putting to Save Strokes Joe Hodgson, Building Services

Greetings golf fans! As I give lessons and participate in clinics throughout the summer, I’ve noticed that when students look into the bag, the first thing they want to do is see how far they can hit with the driver. It doesn’t make much sense if you can hit a ball 350 yards, but you are playing “Army golf”: left, right, left, right. Putting is a very important part of the game. Fifty percent of your time is spent on the putting green, so it would make sense to practice this part often. If you are on a par four in one and your opponent reaches the green in three strokes and you both make a four, what is the difference? I think you get the picture.

My tip this month is learning to make putting a part of your practice schedule. Just 15 minutes of putting per day or before you hit range balls will do wonders for saving strokes. Putting is mostly about feel and confidence; style is strictly up to the player. The way you hold your putter, the type of putter, etc… is also up to you. You have to find out what works best for you to be consistent and be able to handle pressure situations as they occur.

I hope this will help you save strokes. Until next month, drive for show and putt for dough!

Mission Accomplished - Blood Drive Goal Surpassed! As word of the severe shortage of blood across the Southeast spread, the calls came in. Many donors were repeat customers, having done their share at the first CS Blood Drive back in January. The Blood Drive Committee was out in full force, promoting the final CS drive, held on Friday, June 29th in the FM Training Room. On the day of the event, the committee set up shop in the “CS Courtyard” between buildings B and C, with music and an added surprise - Ice Cream Friday! Campus Services stepped up, as usual, and surpassed the requested goal of 50 pints, ending up with 68 pints total - enough to save 204 lives! “We weren’t the least bit worried about making it,” said co-chairs Jackie Reese and Jill Vogel, “we were set on beating it, and we did just that!” A very special thank you to the CS Blood Drive Campaign Committee: Richard Bennevendo, Debbie Brown, Adele Clements, Tommy Cutts, Jo Rackstraw and Theresa Simmons. Additional assistance was provided by an all-star cast of volunteers: James Harper, Barbara Hudson, Alice Sloan and the “Ice Cream Man”: Ronnie Gee from Emory Hospital. Thanks to everyone who took the time to come out and “Save a Life”. Beating this goal is yet another reason to be proud to be a member of the CS team.

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Map of Emory’s Campus Receives Make-Over The CS-IT team recently updated a n d g r e a t l y i m p r o v e d the online campus map. In addition to an enhanced and updated view, new features include accessibility by all browser users, an aerial view of our campus, printable maps with grid references, a much quicker

response time and WiFi coverage. Please visit http://www.map.emory.edu and see what your colleagues have accomplished!

Paper Pay Stubs - Reminder

Please be assured that Bonita Swain, director of CS Human Resources, has verified with t h e P a y r o l l department that the following areas will continue to receive paper pay stubs:

· Building Services · Oxford Maintenance/Custodial · Grounds · Waste Management

Please direct any questions regarding this matter to Jill Vogel, CS employee relations manager, at 404.712.4565.

Kudos for Bryant

Bryant Johnson, Sr. Maintenance Mechanic, recently received the following honor from his customers at Oxford. Bryant‘s hard work and dedication certainly haven’t gone unnoticed, as detailed in the following letter received by his boss, Todd Cain: Dear Todd, I wanted to write a formal note to let you know that the Residential Education and Services staff unanimously voted for Bryant Johnson to receive the 2007 “Friend of RES Award”. This award goes to a faculty or staff person who has distinguished him/herself in assisting the staff and students in Oxford residence halls. From my own observations since I arrived at Oxford in October, Bryant readily makes himself available to our students and staff, regardless of the time of day, the time commitment required and the effort involved to remedy a problem. He endures numerous interruptions to his regular job tasks to respond quickly and to any issue deemed critical in nature. Virtually ever student that I’ve spoken to who has had any type of maintenance question or concern, knows Bryant’s name and speaks warmly of his assistance. The RES professional staff echoes these same sentiments. It was easy for me to accept the staff’s recommendation of Bryant for this acknowledgement of our thanks and present him with a certificate indicating this. His name will be added to the plaque located in the RES office to officially and publicly acknowledge his hard work and effort for students in our residence hall community. Sincerely, Alison Cummings Director, Residential Education and Services

Page 12: C S Newsbeat July 1, 2007

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Campus Services takes great pride in recognizing our employees who reflect the dedication, professionalism and excellence our organization and vision represents. These employees have gone above and beyond the call of duty and are committed to the service and well being of staff, faculty, and students at Emory University and Campus Services. This month’s recipients are listed below: Emery Alston, Ron Bloodworth, Willie Brokenburr, Derrick Bromelle, Debbie Brown, Leslie Brown, Dimas Carrion, Jody DiCarlo, Darrell Dickens, Mike Drew, Armando Escutia, Daniel Esquivel, Mark Freer, Antonino Garcia, Nadir Hailey, Andrew Hawkins, Brian Hinson, Candido Lara, Greg Maceyko, Jose Marte-Lopez, Alberto Parra, Antonio Perez, Chris Pritchett, Mike Purdom, Willie Ray, Dimitri Rowlette, Bob Simon, Steve Smith, Israel Vega, Icidla Walker, Sharon Williams

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12 CS ORIENTATION

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EMPLOYEE UPDATE - JUNE

Congratulations - New Titles

Robert Warren, Trades Worker, Staging

Welcome New Employees Caritas Card, Custodian, Building Services Jarvis Connally, Custodian, Sr., Building Services Kyle Johnson, Custodian, Sr., Building Services Josephine Lee, Custodian, Building Services Jermaine McGregory, Floor Care Tech, Building Services Theodore Robinson, Police Officer, EPD Randolph Thomas, Custodian, Sr., Building Services

ON-THE-SPOT AWARDS

July 2007 “Choose a job you love, and you will never have to work a day in your life.”

-Confucius

APPA 2007

APPA 2007

CS Leadership Workshop

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Training Committee Meetings Sessions for Supervisors Holidays/Special Events Other Meetings