CURRICULUM VITAE

BEVERLY YOUNGDate of birth:22nd November, 1983Email:bslyoung@swiftdsl.com.au

Telephone:+61 410 808 832 (Mobile)

Address:Unit 5/13-15 Hampstead Road, Homebush West, NSW 2140GOALDedicated Information Systems graduate seeking a suitable position involving a challenge within the IT industry. COMPUTING SKILLSSkills

Macromedia Dreamweaver, Flash 8Micosoft Software applications: Office XP 2003, Access, Visio Express, Word,Outlook Express Project, Excel, Internet Explorer, Powerpoint

MS Windows 95, MS Windows, MS Windows NT, MS Windows XP, MS Windows VistaSQL Server

Sybase SQL Anywhere 6.0MS DOS

LanguagesEnvironment

SQLSybase, SQL Server, Access

ASPWeb

JAVA (JDK1.1)UNIX

HTMLWeb

VBAMS Excel

ActionScript 2.0Flash

NON TECHNICAL SKILLS Leadership skills

Managerial skills

Team player

Good communication

Time management and organisational skills

Friendly and reliable

LANGUAGES English

EDUCATIONAL BACKGROUND2006

Microsoft Office Specialist (MOS)

MS Office 2003

MS Excel

MS Word

MS Access

MS PowerPoint

MS Outlook

2005

TAFE NSW: Sydney Institute, Australia

Certificate IV Business (Advertising)

Media scheduling

Advertising production processes

Marketing mix

Events marketing

Sports marketing

Marketing research

Advertising media

Pre-campaign testing

Business relationships

2002-2005

The University of Sydney, Australia

Bachelor of Science majoring in Information Systems and Biochemistry (B. Sc) Systems analysis and design (Advanced)

Database management

Distributed information systems

Project management and practice

Arts informatics systems

Information systems in organisations

Analytical methods for IS professionals

2001

University of Sydney Foundation Program, Australia

Science Stream Mathematics 2U and 3U

English

Biology

Chemistry

Computing Studies

Australian studies

2000

Yat-Sen Secondary School, Fiji

Fiji School Leaving Certificate

Mathematics

Physics

Chemistry

Biology

Computing Studies

English

FORMAL TRAINING

Business Analysis (focusing on effective requirements)Sept 2007

Flash Rich Content CreationMarch 2007

Flash ActionScript for DesignersMarch 2007

Flash Advanced DesignApril 2007

Exam 070 270: Installing, Configuring and Administering Microsoft Windows XP ProfessionalJan 2007

Course 2285: Installing, Configuring and Administering Microsoft Windows XP ProfessionalDec 2006

WORKING EXPERIENCEWorkplace AuthorityMay 2007 - Current

ICT Testing and Release Officer

Responsibilities involve:

Supporting in the ICT Test Manager in managing the testing regime and release of all Workplace Authoritys corporate computer applications.

providing first and second level helpdesk support and service to all users of Workplace Authoritys corporate applications

coordination of the testing of all major corporate applications, and identification of business opportunities arising from the test results

Assist in the provision of the full range of technical advice, support, analysis and solutions on corporate applications and business improvement issues to Workplace Authority managers and staff.

Supervise, and train junior system administration staff on technical support issues for corporate and related applications, and actively participate in IT management.

Assist in the management of backup processes, Server administration (i.e. maintain the list of servers etc), and auxiliary tasks associated with Phoenix, Workplace Agreements Online and Infra (i.e. monitoring of all outgoing emails, HPA transfers), and participate in cross-business unit communications (including meetings) and IT Role Group Management.

The Office of the Employment AdvocateMay 2006 May 2007

IT Systems Support Officer

Responsibilities involve:

providing first and second level helpdesk support and service to all users of the OEAs corporate applications Management of the organisations incoming hardcopy lodgements including, the conversion of these documents to XML and its processing Review and document OEA-IT related policies and processes Review and document corporate systems processes and FAQs

Regression testing for application release Office administration

Woolworths Ltd.November 2003 - current

Deli 2IC

Responsibilities involve: providing a high level of customer service

stock management timetable management expense and cost regulation area maintenance managerial and team leader skills

Woolworths Ltd.Nov 2005 December 2005

Deli Manager

Responsibilities involved:

operation and merchandising of business

customer service

managerial meetings

wage planning stock management area maintenance expense and cost regulation managerial and team leader skills

The Whole Box n DiceMay 2005

Work experience student

Responsibilities involved: studying the advertising business filing general office duties

area maintenance

Student Solutions (University project)July 2004 December 2004

Wed Developer (ASP)

Responsibilities involved: web site development using ASP

website and database coordination client liaisons project presentations

creation of reports using MS project

researching relevant materials

McDonalds Family RestaurantsAugust 2002 December 2002

Crew Member

Responsibilities involved: customer service

health and hygiene initiatives stock management area maintenance

MAPS Pacific Fiji Pty. Ltd.January 2001 April 2001

Office Assistant

Responsibilities involved: customer service

banking

end-of-day cash balancing payroll

data entry

area maintenance

AFFILIATIONS The Association of Professional Engineers, Scientists & Managers, Australia (APESMA)

University of Sydney Information Systems Student Society University of Sydney Biological SocietyINTERESTSWater sports, bushwalking, scuba diving, film, travel, books, piano

REFEREESMr. David Stevens

Store Manager

Woolworths Burwood

Ph: +61 2 97440441

Mr. Adrian Berryman

Deli Manager

Woolworths GranvilleWork no.: +61 2 98975988Mobile: +61 402354915

Mr. Y. H. Tan

Managing Director

Maps Pacific Fiji Pty Ltd

Ph: +679 3382450

Unit 5/13-15 Hampstead Rd

Homebush West

N.S.W 2140

Tel: (02) 9763 2146

Mobile: 0410 808 832

E-mail: bslyoung@swiftdsl.com.auDear Sir/Madam,

My outgoing personality, my working experience and my recently completed education make me a strong candidate for the advertised position.I recently graduated from the University of Sydney with a degree in Science majoring in Biochemistry and Information Systems and where I am a lifetime member of the USYD Information Systems Society and where I worked on a six month IT project involving the development of an interactive knowledge management website for students.

My employment at Woolworths as a member of its management team has enabled me to acquire a great variety of skills and expertise in the retail industry. My initial duties involved customer service, cash registry operations and area maintenance. In a year, I progressed to the delicatessen and within six months I began duties as the assistant manager. In November of last year I was given the opportunity to run the department as a relief manager for a few weeks. It has allowed me to develop excellent leadership and managerial skills, exceptional customer service and communication as well as time management and organisational skills. Above all, it has given me a greater sense of responsibility as I have had to answer not only to higher management but have also dealt with staff and customer issues in a fast and responsive manner.

I have the maturity, skills and ability to embark on a career in Information Systems. I have strong written and oral communication skills, I am self-motivated and I am able to work both independently as an individual and as a team player whenever it is required. I am ambitious and hardworking. I pick up new skills quickly and I am able to prioritise and multi-task.

Please see the attached resume for more details regarding my educational background and skills level as well as my working experience.

Thank you and I look forward to hearing more about this position from you. You can contact me on +61 410 808 832 or email me at bslyoung@swiftdsl.com.au at your earliest convenience.

Regards,

Beverly Young

PAGE 1Beverly Young